FaultScore

1998 Jeep Grand Cherokee door lock problems

19 of the 1,349 complaints about the 1998 Jeep Grand Cherokee are about the doors, latches and locks — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 90,200 miles.

A

19

Complaints

0

Crashes

0

Fires

1

Injuries

Exactly what failed

Latch 7 36.8%
Latch 7 36.8%
Lock 2 10.5%
Latches/Locks/Linkages 2 10.5%
Lock 1 5.3%

Doors, Latches & Locks across every Jeep Grand Cherokee year

1993 27 7.3%
1996 23 6.2%
1997 13 3.5%
1998 19 5.1%
1999 19 5.1%
2000 81 21.9%
2005 163 44.1%
2006 25 6.8%

What owners said

Filed with NHTSA, in their own words.

Chicago, IL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR POPPED OPEN WHILE THE VEHICLE WAS IN MOTION. THE CONTACT STATED THAT THE LATCH FAILED TO CLOSE THE DOOR. THE CONTACT STATED THAT IT DID NOT LOOK LIKE THE LATCH WAS FRACTURED, BUT IT WOULD NOT HOLD. IN ADDITION, THE CONTACT STATED THAT THE HEAT WOULD ONLY BLOW THROUGH THE VENTS ON THE TOP OF THE DASHBOARD AND NOT THE FLOOR OR OTHER VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

NHTSA complaint #10723128 — an unverified report by a vehicle owner.

at 99,983 miles Winchester, KY

LATCHES/LOCKS/LINKAGES

DRIVER DOOR LATCH FAILED DUE TO SPLITTING METAL IN DOOR. DOOR OPENED AT HIGHWAY SPEED. AFTER THE EVENT I RESEARCHED THE PROBLEM AND FOUND THAT IT IS A VERY COMMON OCCURRENCE. THIS IS HIGHLY DANGEROUS AND NEED TO BE ADDRESSED IMMEDIATELY.

NHTSA complaint #10389987 — an unverified report by a vehicle owner.

Middletown, ID

LATCHES/LOCKS/LINKAGES

TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHEN THE CONTACT ATTEMPTED TO OPEN THE DOOR, THE FRONT DRIVER'S SIDE DOOR HANDLE FELL OFF OF THE VEHICLE. THE FAILURE PREVENTED HIM FROM EXITING THE VEHICLE FROM THE PASSENGER COMPARTMENT. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE ENTIRE DOOR PANEL AT THE COST OF OVER $160. SECONDLY, THE TECHNICIAN STATED THAT THE COMPONENT FAILED BECAUSE IT WAS MADE OUT OF POT METAL. THE VIN AND MILEAGES WERE UNKNOWN.

NHTSA complaint #10239798 — an unverified report by a vehicle owner.

at 32,000 miles Princeton, NJ

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THE DRIVER'S DOOR FAILED ON MY 1998 JEEP GRAND CHEROKEE LAREDO, MEANING THAT METAL FATIGUE AND NOTHING MORE THAN METAL FATIGUE CAUSED THE METAL CONTAINING THE DOOR LATCH BOLD MECHANISM TO LITERALLY DETERIORATE AND THE DOOR HAD TO BE REPLACED. DAIMLER-CHRYSLER REFUSED TO ACKNOWLEDGE OR PAY FOR THE DEFECT.

NHTSA complaint #10056960 — an unverified report by a vehicle owner.

Schuylkill Haven, PA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DRIVER'S DOOR MECHANISM IS NOT WORKING AT ALL, WON'T CLOSE PROPERLY. DEALER STATES THEY ARE NOT RESPONSIBLE FOR THAT PROBLEM.

NHTSA complaint #10038108 — an unverified report by a vehicle owner.

at 95,000 miles Batesburg, SC

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

ELETRICAL, AIR CONDITION, BODY NOISE OVER ALL UNHAPPY WITH VICIAL EVAPORATOR CORE $1000.00 TO REPAIR LIGHTS AND DASH GAGES DO NOT FUCTION PROPERLY SUSPICION SQEAKS HAD OILED HELPED FOR A DAY BRAKES WERE VERY QUICK WILL NOT LINE UP IF YOU LET GO OF THE WHEEL IT GOES STRAIGHT OFF THE ROAD RADIO CAN NOT BE TRUNED UP DOOR PANILES VIBRATE LEFT TURN LIGHT STAYS ON ON THE DASH AT ALL TIMES FUEL GAGE REEDS EMEPTY EVEN WHEN FULL AN LIGHT IS ON .

NHTSA complaint #10025758 — an unverified report by a vehicle owner.

at 85,400 miles Watervliet, NY 1 injured

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

PRIMARY & SECONDARY HOOD LATCH FAILURE. *NLM

NHTSA complaint #10018978 — an unverified report by a vehicle owner.

Lawrenceville, NJ

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

WHILE DRIVING THE HOOD WILL POP UP CAUSING LOST OF VISIBILITY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

NHTSA complaint #10004287 — an unverified report by a vehicle owner.

Sury, VA

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

THE CONSUMER EXPERIENCED A HOOD LATCH PROBLEM. *YH DRIVING DOWN HWY 64 AT 65 MPH WHEN HOOD FLEW OPEN. DRIVER WAS ABLE TO PULL VEHICLE TO SIDE OF ROAD. DIAMLERCHRYSLER INVESTIGATOR CAME OUT AND SAID LATCHES HAD CORRODED DUE TO OWNER LACK OF MAINTENENCE. MAINTENENCE MANUAL HAS A SMALL NOTE IN THE MIDDLE OF THE MANUAL REGARDING LUBRICATION OF THE LATCHES, BUT THIS TASK IS NOT PART OF SCHEDULED MAINTENENCE TASKS NOR DOES MANUAL DESCRIBE WHAT TO USE TO LUBRICATE LATCHES. ALSO OWNER PURCHASED VEHICLE USED IN JANUARY 2001. PREVIOUS OWNER WAS IN NJ OR MD. ENTIRE HOOD AND PRIMARY AND SECONDARY LATCHES HAD TO BE REPLACED. FRONT FENDER HAD MINOR DAMAGE. CAT 10/28/03

NHTSA complaint #565809 — an unverified report by a vehicle owner.

Goshen, NY

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

WHILE DRIVING VEHICLE DOOR LATCH BROKE FROM METAL ATTACHMENT. DRIVER HELD ON TO DOOR UNTIL ARRIVING AT DEALERSHIP.

NHTSA complaint #8002863 — an unverified report by a vehicle owner.

Williamsburg, VA

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

HOOD FLEW OPEN AT 65 MPH, SAFETY LATCH DID NOT ENGAGE AS DESIGNED.

NHTSA complaint #755473 — an unverified report by a vehicle owner.

Wareham, MA

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

I WAS TRAVELING ON THE HWY AT 70-73 MPH. WHEN HOOD LIFTED AND COMPLETELY BLINDED ME. I HAVE BEEN TOLD BY PEOPLE THAT A SAFETY LATCH SHOULD HAVE STOPPED THE HOOD FROM LIFTING THE WAY IT DID.

NHTSA complaint #746990 — an unverified report by a vehicle owner.

Maple Grove, MN

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

AT 60 MPH HOOD FLEW OPEN, SAFETY HOOD LATCH WAS NOT OPERATIONAL. CHRYSLER TAKES NO RESPONSIBILITY. *AK THE HOOD WAS REPLACED ONE MONTH AFTER PURCHASE DUE TO HAIL DAMAGE WHILE AT DEALER'S CARE.

NHTSA complaint #880004 — an unverified report by a vehicle owner.

Marlton, NJ

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THE DOOR LOCKS INSIDE THE DOOR FELL APART. *SLC

NHTSA complaint #784356 — an unverified report by a vehicle owner.

Laguna NIG, CA

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

HATCHBACK LATCH FAILED.

NHTSA complaint #606622 — an unverified report by a vehicle owner.

Irvine, CA

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

HOOD LATCHES FAILED. YH

NHTSA complaint #609296 — an unverified report by a vehicle owner.

Irvine, CA

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

TRUNK LOCK FAILED. YH

NHTSA complaint #609296 — an unverified report by a vehicle owner.

Duxbury, MA

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

REAR HATCH DOOR DIFFICULT TO CLOSE, ON SEVERAL OCCASIONS THE UNLATCHED DOOR CAME OPEN WHILE DRIVING.

NHTSA complaint #532241 — an unverified report by a vehicle owner.

Birmingham, AL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DOORS CONTINUOUSLY ATTEMPT TO LOCK EVEN AFTER THEY ARE LOCKED. SIMILARLY, ALL 4 WINDOWS ROLLED DOWN APPROXIMATELY 4 INCHES WHILE DRIVING ON THE ROAD.

NHTSA complaint #534233 — an unverified report by a vehicle owner.

Other 1998 Jeep Grand Cherokee problems

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