19 of the
1,349 complaints about the 1998 Jeep Grand Cherokee are about the
doors, latches and locks — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
90,200 miles.
A
19
Complaints
0
Crashes
0
Fires
1
Injuries
Exactly what failed
Latch
736.8%
Latch
736.8%
Lock
210.5%
Latches/Locks/Linkages
210.5%
Lock
15.3%
Doors, Latches & Locks across every Jeep Grand Cherokee year
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR POPPED OPEN WHILE THE VEHICLE WAS IN MOTION. THE CONTACT STATED THAT THE LATCH FAILED TO CLOSE THE DOOR. THE CONTACT STATED THAT IT DID NOT LOOK LIKE THE LATCH WAS FRACTURED, BUT IT WOULD NOT HOLD. IN ADDITION, THE CONTACT STATED THAT THE HEAT WOULD ONLY BLOW THROUGH THE VENTS ON THE TOP OF THE DASHBOARD AND NOT THE FLOOR OR OTHER VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
NHTSA complaint #10723128 — an unverified report by a vehicle owner.
at 99,983 milesWinchester, KY
LATCHES/LOCKS/LINKAGES
DRIVER DOOR LATCH FAILED DUE TO SPLITTING METAL IN DOOR. DOOR OPENED AT HIGHWAY SPEED. AFTER THE EVENT I RESEARCHED THE PROBLEM AND FOUND THAT IT IS A VERY COMMON OCCURRENCE. THIS IS HIGHLY DANGEROUS AND NEED TO BE ADDRESSED IMMEDIATELY.
NHTSA complaint #10389987 — an unverified report by a vehicle owner.
Middletown, ID
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHEN THE CONTACT ATTEMPTED TO OPEN THE DOOR, THE FRONT DRIVER'S SIDE DOOR HANDLE FELL OFF OF THE VEHICLE. THE FAILURE PREVENTED HIM FROM EXITING THE VEHICLE FROM THE PASSENGER COMPARTMENT. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE ENTIRE DOOR PANEL AT THE COST OF OVER $160. SECONDLY, THE TECHNICIAN STATED THAT THE COMPONENT FAILED BECAUSE IT WAS MADE OUT OF POT METAL. THE VIN AND MILEAGES WERE UNKNOWN.
NHTSA complaint #10239798 — an unverified report by a vehicle owner.
at 32,000 milesPrinceton, NJ
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER'S DOOR FAILED ON MY 1998 JEEP GRAND CHEROKEE LAREDO, MEANING THAT METAL FATIGUE AND NOTHING MORE THAN METAL FATIGUE CAUSED THE METAL CONTAINING THE DOOR LATCH BOLD MECHANISM TO LITERALLY DETERIORATE AND THE DOOR HAD TO BE REPLACED. DAIMLER-CHRYSLER REFUSED TO ACKNOWLEDGE OR PAY FOR THE DEFECT.
NHTSA complaint #10056960 — an unverified report by a vehicle owner.
Schuylkill Haven, PA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S DOOR MECHANISM IS NOT WORKING AT ALL, WON'T CLOSE PROPERLY. DEALER STATES THEY ARE NOT RESPONSIBLE FOR THAT PROBLEM.
NHTSA complaint #10038108 — an unverified report by a vehicle owner.
at 95,000 milesBatesburg, SC
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ELETRICAL, AIR CONDITION, BODY NOISE OVER ALL UNHAPPY WITH VICIAL EVAPORATOR CORE $1000.00 TO REPAIR LIGHTS AND DASH GAGES DO NOT FUCTION PROPERLY SUSPICION SQEAKS HAD OILED HELPED FOR A DAY BRAKES WERE VERY QUICK WILL NOT LINE UP IF YOU LET GO OF THE WHEEL IT GOES STRAIGHT OFF THE ROAD RADIO CAN NOT BE TRUNED UP DOOR PANILES VIBRATE LEFT TURN LIGHT STAYS ON ON THE DASH AT ALL TIMES FUEL GAGE REEDS EMEPTY EVEN WHEN FULL AN LIGHT IS ON .
NHTSA complaint #10025758 — an unverified report by a vehicle owner.
at 85,400 milesWatervliet, NY1 injured
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
PRIMARY & SECONDARY HOOD LATCH FAILURE. *NLM
NHTSA complaint #10018978 — an unverified report by a vehicle owner.
Lawrenceville, NJ
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING THE HOOD WILL POP UP CAUSING LOST OF VISIBILITY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH
NHTSA complaint #10004287 — an unverified report by a vehicle owner.
Sury, VA
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
THE CONSUMER EXPERIENCED A HOOD LATCH PROBLEM. *YH DRIVING DOWN HWY 64 AT 65 MPH WHEN HOOD FLEW OPEN. DRIVER WAS ABLE TO PULL VEHICLE TO SIDE OF ROAD. DIAMLERCHRYSLER INVESTIGATOR CAME OUT AND SAID LATCHES HAD CORRODED DUE TO OWNER LACK OF MAINTENENCE. MAINTENENCE MANUAL HAS A SMALL NOTE IN THE MIDDLE OF THE MANUAL REGARDING LUBRICATION OF THE LATCHES, BUT THIS TASK IS NOT PART OF SCHEDULED MAINTENENCE TASKS NOR DOES MANUAL DESCRIBE WHAT TO USE TO LUBRICATE LATCHES. ALSO OWNER PURCHASED VEHICLE USED IN JANUARY 2001. PREVIOUS OWNER WAS IN NJ OR MD. ENTIRE HOOD AND PRIMARY AND SECONDARY LATCHES HAD TO BE REPLACED. FRONT FENDER HAD MINOR DAMAGE. CAT 10/28/03
NHTSA complaint #565809 — an unverified report by a vehicle owner.
Goshen, NY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING VEHICLE DOOR LATCH BROKE FROM METAL ATTACHMENT. DRIVER HELD ON TO DOOR UNTIL ARRIVING AT DEALERSHIP.
NHTSA complaint #8002863 — an unverified report by a vehicle owner.
Williamsburg, VA
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD FLEW OPEN AT 65 MPH, SAFETY LATCH DID NOT ENGAGE AS DESIGNED.
NHTSA complaint #755473 — an unverified report by a vehicle owner.
Wareham, MA
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
I WAS TRAVELING ON THE HWY AT 70-73 MPH. WHEN HOOD LIFTED AND COMPLETELY BLINDED ME. I HAVE BEEN TOLD BY PEOPLE THAT A SAFETY LATCH SHOULD HAVE STOPPED THE HOOD FROM LIFTING THE WAY IT DID.
NHTSA complaint #746990 — an unverified report by a vehicle owner.
Maple Grove, MN
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
AT 60 MPH HOOD FLEW OPEN, SAFETY HOOD LATCH WAS NOT OPERATIONAL. CHRYSLER TAKES NO RESPONSIBILITY. *AK THE HOOD WAS REPLACED ONE MONTH AFTER PURCHASE DUE TO HAIL DAMAGE WHILE AT DEALER'S CARE.
NHTSA complaint #880004 — an unverified report by a vehicle owner.
Marlton, NJ
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LOCKS INSIDE THE DOOR FELL APART. *SLC
NHTSA complaint #784356 — an unverified report by a vehicle owner.
Laguna NIG, CA
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
HATCHBACK LATCH FAILED.
NHTSA complaint #606622 — an unverified report by a vehicle owner.
Irvine, CA
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD LATCHES FAILED. YH
NHTSA complaint #609296 — an unverified report by a vehicle owner.
Irvine, CA
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TRUNK LOCK FAILED. YH
NHTSA complaint #609296 — an unverified report by a vehicle owner.
Duxbury, MA
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
REAR HATCH DOOR DIFFICULT TO CLOSE, ON SEVERAL OCCASIONS THE UNLATCHED DOOR CAME OPEN WHILE DRIVING.
NHTSA complaint #532241 — an unverified report by a vehicle owner.
Birmingham, AL
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOORS CONTINUOUSLY ATTEMPT TO LOCK EVEN AFTER THEY ARE LOCKED. SIMILARLY, ALL 4 WINDOWS ROLLED DOWN APPROXIMATELY 4 INCHES WHILE DRIVING ON THE ROAD.
NHTSA complaint #534233 — an unverified report by a vehicle owner.