2005 Jeep Grand Cherokee door lock problems

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THE PLASTIC TRIM PANELS ON THE TWO PASSENGER DOORS BEGAN TO CRACK MAINLY AROUND THE DOOR HANDLE BUT IN OTHER PLACES ALSO. THEY CRACKED SO BADLY THAT THE DOOR HANDLE HAD NOTHING TO HOLD ON TO AND JUST FELL OFF. THE PASSENGERS CAN NOT GET OUT OF THE CAR FROM THE INSIDE. THIS IS A MAJOR SAFETY CONCERN. I DID CONTACT JEEP SEVERAL TIMES BUT THEY ARE CLAIMING THIS IS NOT A DEFECT. PERHAPS ONE HANDLE FALLING OFF IS NOT A DEFECT BUT WHEN IT HAPPENS ON MULTIPLE HANDLES IN THE SAME CAR ANT TO MULTIPLE OWNERS, IT SURE SEEMS LIKE A DEFECT TO ME. BASED ON INFORMATION ON THE INTERNET, THIS PROBLEM IS FAR REACHING WITH THE DOOR TRIM PANELS ON JEEPS. UPDATED 04/12/2017

NHTSA complaint #10724946 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR REAR AND DRIVER SIDE DOOR HANDLES FRACTURED AND SEPARATED FROM THE DOOR PANELS. THE REAR DOORS HAD TO BE OPENED WITH THE EXTERIOR DOOR HANDLES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. UPDATED 8/10/15

NHTSA complaint #10721409 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER, FRONT PASSENGER, AND REAR PASSENGER SIDE DOOR HANDLES FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. UPDATED 10/30/14*LJ THE CONSUMER STATED 3 OUT OF 4 DOOR LOCKS WERE BROKEN AND CANNOT BE OPENED FROM THE INSIDE. UPDATED 04/27/2015

NHTSA complaint #10633269 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO OPEN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 01/23/15*LJ UPDATED 08/28/2017

NHTSA complaint #10621724 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

THE POWER LOCKS ARE SHAPED IN A WAY THAT IF YOU HAVE YOUR ARM RESTING ON IT, IT WILL PULL YOUR ARM SKIN IN AND LEAVE A WELT AND A BRUISE. I WAS RESTING MY ARM AND IT AUTOMATICALLY LOCKED, PINCHING MY ARM SO HARD THAT I HAD A WELT AND BRUISE....THIS ALSO HAS HAPPENED TO MY HUSBAND.

NHTSA complaint #10618090 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER, REAR DRIVER AND REAR PASSENGER SIDE INTERIOR DOOR HANDLES WERE CRACKED AND THE DOORS COULD NOT BE OPENED FROM THE INSIDE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #10597437 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

ABOUT THREE WEEKS AGO MY 7 YEAR OLD GRANDDAUGHTER TRIED TO GET OUT OF THE JEEP AND DOOR HANDLE WAS PLASTIC WAS CRACKED AND JUST HANGING. THIS PAST WEEK END WHEN WE HAD THE GRANDCHILDREN AGAIN MY HUSBAND MENTIONED THE DOOR HANDLE WAS BROKEN AND COULD NOT EXIT THE VEHICLE FROM THAT DOOR. WE DECIDED TO LOOK AT ALL THE DOOR HANDLES ARE ALL CRACKED AND BROKEN. I DECIDED TO RESEARCH ONLINE AND THIS PROBLEM HAS BEEN GOING ON AND NEGLECTED FOR YEARS. IF AN EMERGENCY OCCURRED WE WOULD BE TRAPPED IN THE VEHICLE. THIS IS A SAFETY HAZARD. I WAS VERY UPSET. WE PURCHASED THIS VEHICLE LESS THAN A YEAR AGO AND WAS IN EXCELLENT CONDITION BECAUSE HAD ONE OWNER. WHY WAS THIS NOT RECALLED, THE PLASTIC IS TOO THIN TO SUPPORT THE HANDLE!!

NHTSA complaint #10585407 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

THE CHILD SAFETY LOCK ON THE DRIVERS SIDE REAR DOOR KEEPS MOVING TO UNLOCKED, MAKING THIS A SAFETY ISSUE BECAUSE A CHILD COULD OPEN THE DOOR FROM THE INSIDE WHILE THE CAR IS IN MOTION.

NHTSA complaint #10564802 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR PANELS AND HANDLES WERE FRACTURED ON ALL FOUR DOORS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DOOR PANELS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA complaint #10472908 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR HANDLE STARTED TO DEVELOP CRACKS, MAKING IT NEARLY IMPOSSIBLE TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT ALL FOUR DOOR PANELS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 120,000.

NHTSA complaint #10464728 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THE PLASTIC AROUND ALL FOUR DOOR HANDLES FELL INSIDE THE DOOR, CAUSING THE DOOR TO BECOME INOPERABLE. THE DEALER WAS NOTIFIED WHO STATED THEY WOULD COVER HALF OF THE COST TO REPAIR THE DOOR. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 42,000.

NHTSA complaint #10461761 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

2005 JEEP GRAND CHEROKEE. CONSUMER STATES ALL FOUR INTERIOR DOOR OPENING HANDLES ARE FAILING OR HAVE FAILED *TGW THE CONSUMER STATED NO ONE WOULD BE ABLE TO EXIT THE VEHICLE, IN CASE OF AN EMERGENCY. THE CONSUMER WAS INFORMED IT WOULD COST NEARLY $2,000 TO REPLACE THE DOOR PANELS.

NHTSA complaint #10454113 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

INTERIOR DOOR HANDLES ARE DEFECTIVE. THE PLASTIC CRACKS EASILY WHICH A SERIOUS SAFETY RISK, PREVENTING PASSENGERS FROM EXITING THE VEHICLE USING THE INTERIOR HANDLES.

NHTSA complaint #10453648 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

LATCHES/LOCKS/LINKAGES - THE POP DOWN DID NOT SHOW THIS CATEGORY SO I USED OTHER THE DOOR LATCHES WILL NOT WORK DUE TO FAILING INNER PLASTIC HOUSING. ALL FOUR DOORS ARE IN SOME CONDITION OF CRACKING AND FAILURE. ONE LATCH WILL NOT WORK AT ALL, THUS THE DOOR CANNOT BE OPENED FROM THE INSIDE OF VEHICLE. IT IS A SERIOUS SAFETY ISSUE. THERE ARE MANY COMPLAINTS ON THIS ISSUE THAT HAVE BEEN FILED. CHRYSLER SHOULD IMMEDIATELY RECALL THE VEHICLES AND PROPERLY REPAIR THEM.

NHTSA complaint #10446627 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THE PLASTIC DOORS, WHICH ENCLOSES THE DOOR HANDLES FOR THE PASSENGERS, HAVE CRACKED AND BROKEN OFF, RENDERING THE DOOR HANDLES INOPERABLE, THIS INHIBIT THE EXIT OF OCCUPANTS FROM THE VEHICLE. THE ONLY OPTIONS FOR EXISTING THE VEHICLE IS TO ROLL THE WINDOW DOWN OR HAVE SOMEONE OUTSIDE OF THE VEHICLE OPEN THE DOOR.

NHTSA complaint #10444691 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN A PASSENGER ATTEMPTED TO EXIT FROM THE FRONT PASSENGER SEAT, THE DOOR HANDLE DETACHED FROM THE VEHICLE. THE FAILURE ALSO OCCURRED ON BOTH DRIVER'S SIDE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED, BUT THE CONTACT WAS INFORMED THAT THE DOOR PANELS WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,800.

NHTSA complaint #10436539 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC SURROUNDING THE INTERIOR DOOR HANDLES WAS CRACKING AND FRACTURING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 48,000.

NHTSA complaint #10435187 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

ALL FOUR INTERIOR DOOR HANDLES ARE CRACKING AND BREAKING. THEY HAVE HOLES IN THEM AND THE DRIVERS DOOR HANDLE IS FALLING OFF AND THE DRIVERS SIDE REAR DOOR HANDLE IS ALSO FALLING OFF. THIS CREATES A SAFETY ISSUE SINCE IN THE CASE OF AN EMERGANCY SMALL CHILDREN MAY NOT BE ABLE TO OPEN THE REAR DOORS.

NHTSA complaint #10427805 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

INTERIOR DOOR LATCH ON REAR DRIVERS SIDE DOOR COMPLETELY BROKE OFF AND DRIVERS SIDE FRONT DOOR LATCH BEGINNING TO CRACK AROUND PLASTIC AND INCUR SAME PROBLEM. THIS IS A HUGE SAFETY ISSUE IN CASE OF ACCIDENT OR FIRE ONE WOULD BE TRAPPED INSIDE VEHICLE UNABLE TO EXIT PRESUMABLY DYING FROM INJURIES. THIS IS AN OBVIOUS ON GOING PROBLEM WITH THE JEEP CHEROKEE AND I FEEL CHRYSLER NEEDS TO OWN RESPONSIBILITY FOR THIS AND INCUR THE EXPENSE OF ALL REPAIRS.

NHTSA complaint #10426797 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE FRACTURED AND SHE WAS UNABLE TO EXIT THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS AND THAT SHE WOULD HAVE TO REPAIR THEM AT HER OWN EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 85,000. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE CONSUMER STATED TO DATE, SHE HAS REPLACED THE LEFT REAR DOOR AT A COST OF $ 425. THE RIGHT REAR DOOR HAS BEEN INOPERABLE SINCE EARLY 2009. THE LEFT FRONT DOOR IS ALMOST INOPERABLE AND THE RIGHT FRONT DOOR IS SHOWING SIGNS OF BREAKING. THE LEFT FRON DOOR WINDOW REGULATOR HAD TO BE REPLACED, UPDATED 01/19/12

NHTSA complaint #10423016 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE PARKED, THE FRONT PASSENGER DOOR HANDLE FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DOOR PANEL WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA complaint #10423028 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

THE INTERIOR DOOR HANDLES ARE BREAKING OFF AS A RESULT OF WEAK MATERIAL, THIS PROBLEM IS WIDESPREAD FOR JEEP OWNERS THROUGHOUT THE US, AND ABROAD, THIS IS A MAJOR SAFETY CONCERN FOR POTENTIAL VICTIMS OF A CRASH, OR EVEN WORSE A FIRE OR A WATER EVACUATION AS IT IS NEXT TO IMPOSSIBLE TO SAFELY EXIT THE VEHICLE WITHOUT THE SUPPORT OF AN OPERATIONAL DOOR HANDLE.. THERE IS MOST CERTAINLY OTHER COMPLAINTS REGARDING THIS ISSUE, THE EDMUNDS FORUM HAS AN EXTENSIVE COMPLAINT LIST FOR THIS ISSUE, AND IT'S NOT JUST THE 05 MODELS.. THE DEALERSHIPS ARE OFFERING A FIX FOR $700 PER DOOR, PLEASE LOOK INTO THIS PROBLEM BEFORE SOMEONE IS KILLED AS A RESULT IF NO HAS DIED ALREADY. THIS IS IN REGARDS TO 05-08 MODELS OF THE JEEP GRAND CHEROKEE INTERIOR DOOR HANDLES.

NHTSA complaint #10422304 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

I OWN A 2005 GRAND CHEROKEE LIMITED, AT THIS TIME BOTH FRONT DOORS HANDLES ARE BROKEN, THE REAR HANDLES START TO BREAKING APART TOO. I HAVE TO OPEN THE DOORS FRONT THE OUTSIDE WITCH IS UNSAFE AND DANGEROUS IN CASE OF AN ACCIDENT. FIRST ONE BROKE AT 67000 MILES, AND THE SECOND AT 71000 MILES . PLEASE HELP.

NHTSA complaint #10420790 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

I HAVE A 2005 JEEP GRAND CHEROKEE AND I REALLY HAVE A CONCERN TO WHOM OR WHERE I COULD FILE A CLAIM WITH A PROBLEM WITH MY INTERIOR DOOR HANDLES. THE REASON WHY I'M COMPLAINING IS THAT ALL THE 4 INTERIOR DOOR HANDLES CANNOT BY OPENED FROM THE INSIDE AS USUAL BECAUSE ALL OF THEM ARE BROKEN AND WITH THE PLASTIC CRACKED, MADE IN PIECES AND HOLES WHERE THE PLASTIC HAS BEEN MISSING. MOST OF THE TIME I HAVE OR THE PASSENGERS HAVE TO OPEN THE DOOR FROM OUTSIDE. PLEASE HELP ME IN THIS OR GIVE ME SOME ADVICE. WHAT I HAVE TO DO OR WHERE I COULD FIND INFORMATION TO REPLACE THEM. THANKS

NHTSA complaint #10420082 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THE INSIDE DRIVER AND PASSENGER FRONT DOOR HANDLES WERE BREAKING WHICH MADE IT DIFFICULT TO OPEN THE VEHICLE FROM THE INSIDE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000 AND THE CURRENT MILEAGE WAS 81,000.

NHTSA complaint #10419456 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

2005 JEEP GRAND CHEROKEE INTERIOR DOOR HANDLE BROKE.

NHTSA complaint #10417868 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

2005 JEEP GRAND CHEROKEE LIMITED - CAR IS IN GOOD CONDITION EXCEPT FOR 3 OF THE 4 DOORS HAVE HANDLES CASINGS THAT ARE CRACKED AND THE DOOR HANDLE IS HANGING OFF. THE CAR IS WELL MAINTAINED AND GARAGE KEPT. THIS STARTED HAPPENING IN THE LAST YEAR AND HAS SPREAD RAPIDLY. ALL 3 DOORS HAVE DONE IT THE SAME PLACE AND IT HAS STARTED WITH A CRACK AND THEN GROWN INTO THE PIECES FALLING OFF AND LEAVING THE INNER WORKINGS OF THE DOOR FULLY EXPOSED. THIS A GRAVE SAFETY ISSUE AND A RECALL NEEDS TO BE ISSUED.

NHTSA complaint #10416589 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

DOOR PANELS ARE BROKEN SUCH THAT DOOR CANNOT BE OPENED FROM INSIDE.

NHTSA complaint #10415158 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

I HAVE AN 2005 JEEP GRAND CHEROKEE LIMITED AND ALL 4 INTERIOR DOOR HANDLES STARTED WITH HAIRLINE CRACKS THAT HAVE ADVANCED INTO MAJOR CRACKS AND PIECES OF THE PLASTIC MISSING WHERE THE INTERIOR DOOR HANDLE IS LOCATED. RECENTLY, 2 DAYS AGO- THE BACK PASSENGER HANDLE COMPLETELY CAME OFF AND NOW IS INOPERABLE. THERE IS NO WAY TO EXIT THE VEHICLE FROM THE INSIDE OF THAT AFFECTED DOOR. I AM CERTAIN THAT ALL MY DOOR HANDLES WILL EVENTUALLY FOLLOW SUIT AND I WILL HAVE NO OPERABLE DOORS IN THE VEHICLE. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED AS SUCH. THIS IS NOT COSMETIC. ALL 4 INTERIOR DOOR HANDLE PANELS NEED TO BE REPLACED. THE DOOR HANDLES ARE NOT SECURE AND WILL CONTINUE TO CRUMBLE UNTIL THEY ARE NOT USABLE ANYMORE. SINCE THIS IS A KNOWN ISSUE- WHEN IS JEEP GOING TO START REPLACING THEIR BROKEN MANUFACTURED PARTS?

NHTSA complaint #10415101 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

MY VEHICLE HAS 40,000 MILES, IMMACULATE CONDITION EXCEPT FOR THE DOOR HANDLES AND THEIR STRUCTURES AROUND THEM. THE DRIVERS DOOR IS BARLEY EXCITABLE. SOMETIMES I HAVE TO ROLL THE WINDOW DOWN TO GET OUT.(HOW EMBARRASSING, TO BE A TOP OF THE LINE, SHOWROOM QUALITY; STILL ; VEHICLE). WE BOUGHT IT NEW IN NOVEMBER 2004. HAVE BEEN SO HAPPY WITH IT UNTIL 2 MONTHS AGO. THE PASSENGER AND REAR PASSENGER HANDLES ARE CRACKED AS WELL. PLEASE HELP ME, I'M JUST SICK ABOUT IT.

NHTSA complaint #10414887 — an unverified report by a vehicle owner.