43 of the
2,319 complaints about the 1999 Jeep Grand Cherokee are about the
lighting — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
90,000 miles.
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING ODOR IN THE VEHICLE WITHOUT WARNING. IN ADDITION, THE INTERIOR LIGHTING, HAZARD LIGHTS, AND TURN SIGNALS WOULD TURN ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
NHTSA complaint #10933706 — an unverified report by a vehicle owner.
at 180,000 milesPhiladelphia, PAFire
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING ODOR IN THE VEHICLE WITHOUT WARNING. IN ADDITION, THE INTERIOR LIGHTING, HAZARD LIGHTS, AND TURN SIGNALS WOULD TURN ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
NHTSA complaint #10933706 — an unverified report by a vehicle owner.
at 132,000 milesLake Panasoffkee, FL
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE BRAKE LIGHTS WOULD NOT OPERATE WHEN THE HEADLIGHTS WERE TURNED ON. AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE EXAMINED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
NHTSA complaint #10747405 — an unverified report by a vehicle owner.
at 160,000 milesSandown, NH
EXTERIOR LIGHTING
AGREE 100% WITH COMPLAINT 10422899 AND OTHERS. REPLACED BOTH REAR BRAKE LIGHT ASSEMBLY'S 3 TIMES ALREADY. PLASTIC AROUND CONTACTOR MELTS, METAL NO LONGER CONNECTS WITH BULB CONTACT PROPERLY. ISSUE IS CAUSING ALL KINDS OF SAFETY, FINANCIAL, LEGAL (TRAFFIC VIOLATIONS, POINTS ON DRIVERS LICENSE) PROBLEMS. INCLUDING NO BRAKE LIGHTS, NO WORKING DIRECTIONALS. EXTREMELY DANGEROUS. COSTLY. SEVERAL SAFETY VIOLATION WARNINGS FROM LAW ENFORCEMENT. SEVERAL CLOSE CALLS WITH POTENTIAL REAR COLLISION. OPERATOR NEVER KNOWS WHEN IT WILL OR HAS OCCURRED. THIS PROBLEM IS NEEDLESS AND RIDICULOUS.
NHTSA complaint #10660188 — an unverified report by a vehicle owner.
at 130,000 milesClay, MI
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TURN SIGNAL INDICATORS MALFUNCTIONED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS REPAIRED SEVERAL TIMES, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10641191 — an unverified report by a vehicle owner.
at 155,000 milesClinton, MD
EXTERIOR LIGHTING
REAR LIGHTS (BRAKE AND PARK) STOPPED WORKING.
NHTSA complaint #10471225 — an unverified report by a vehicle owner.
at 61,000 milesLauderhill, FL
EXTERIOR LIGHTING
BRAKE LIGHT FAILURE ON 1999 JEEP GRAND CHEROKEE LAREDO- BRAKE LIGHTS STOP WORKING WHEN LIGHTS ARE TURNED ON. MANY SIMILAR COMPLAINTS FOR THE LAST 10 YEARS ON THE WEB STILL NO RECALL. PROBLEM IS DEFECTIVE CONTACTS IN THE TAIL LIGHT ASSEMBLY.
NHTSA complaint #10422899 — an unverified report by a vehicle owner.
Fairburn, GA
EXTERIOR LIGHTING
MY TRUCK BACK LIGHTS DOESN'T WORK WHEN I TURN MY LIGHTS ON. I CALLED THE DEALERSHIP AND THEY STATED THAT IT WILL COST $1000 TO FIX BECAUSE IT IS AN ELECTRICAL PROBLEM. I REALLY LIKE MY TRUCK AND WOULD LOVE FOR TO KEEP IT BUT I CAN NOT DRIVE IT AT NIGHT. I HAVE SEEN TO MANY CARS TO EXPLAIN IN THE ATLANTA AREA THAT ARE EXPERIENCING THE SAME PROBLEMS, AND I DO NOT THINK THAT IT IS FAIR THAT WE PAY OUR MONEY FOR THESE CARS AND THE DEALER DOESN'T INFORM TO US THAT THERE NEEDS TO BE A RECALL ON OUR VEHICLES AND FIX THEM, MY HUSBAND HAS A FORD TRUCK AND WHEN THEY RECALLED SOMETHING ON HIS TRUCK AND THEY CALLED HIM AND SENT HIM A LETTER AND HE TOOK HIS TRUCK AND THEY FIXED IT WITH NO PROBLEMS I DON'T UNDERSTAND WHY IT CAN'T BE THE SAME WAY WITH JEEP. PLEASE IF YOU CAN HELP PLEASE DO.
NHTSA complaint #10409509 — an unverified report by a vehicle owner.
at 80,000 milesRochester, MA
EXTERIOR LIGHTING
I HAVE A 1999 GRAND CHEROKEE, THE HEADLIGHTS FLASH ON AND OFF WHEN THE CAR IS PARKED AND SHUT OFF.
NHTSA complaint #10340697 — an unverified report by a vehicle owner.
at 123,968 milesBroomfield, CO
EXTERIOR LIGHTING
REAR PASSENGER TAIL LIGHT DOES NOT WORK AT NIGHT OR RATHER WHEN THE CAR LIGHTS ARE TURNED ON. MECHANIC HAS REPLACED BULB, RE-BENT THE CONNECTION, BUT THE LIGHT STILL IS NOT VISIBLE WHEN LIGHTS ARE TURNED ON. WHEN LIGHTS ARE OUT, BRAKE LIGHT, REVERSE LIGHT AND TURN SIGNAL WORK. MY SON HAS BEEN PULLED OVER BY POLICE THINKING THE LIGHTS HAD BEEN FIXED. ITS ONLY A MATTER OF TIME BEFORE HE RECEIVES A TICKET. OUR MECHANIC HAS OFFERED TO TRY AND FIX IT WITHOUT REPLACING BOTH BACK LIGHT ASSEMBLIES.
NHTSA complaint #10300082 — an unverified report by a vehicle owner.
Athens, GA
EXTERIOR LIGHTING
I RECENTLY PURCHASED A 1999 JEEP GRAND CHEROKEE.THE DRIVER SIDE BRAKE LIGHT ON MY GRAND CHEROKEE DOES NOT WORK AT ALL WHEN THE LIGHTS ARE TURNED ON. WHEN THE LIGHTS ARE OFF DURING THE DAY THE LIGHT WORKS FINE, DIMMER THAN THE PASSENGER SIDE, BUT IT STILL LIGHTS UP. I HAVE TRIED TO FIX THE PROBLEM BY CHANGING OUT THE BULBS AND THE PIGTAILS THE LIGHT GOES INTO BUT I CANT EVER GET IT TO WORK. I HAVE NOTICED THAT EVERY GRAND CHEROKEE IN THE SAME GENERATION AS MINE HAS THE SAME PROBLEM I HAVE TALKED TO MULTIPLE MECHANICS THAT SAID THEY HAVE FIXED UPWARDS OF 50 GC'S WITH THAT SAME PROBLEM AND YOU MUST REPLACE BOTH TAILLIGHT ASSEMBLIES BECAUSE IF YOU REPLACE ONE IT WILL SHORT OUT IMMEDIATELY. I WORK IN THE AUTO PARTS BUSINESS SO I HAVE ACCESS TO THE PARTS TO FIX IT BUT THE TAILLIGHT ASSEMBLIES ARE AROUND $140 A PIECE. I WOULD THINK THAT CHRYSLER WOULD HAVE HAD A RECALL ABOUT IT, SEEING HOW COMMON IT IS, BUT I HAVE TALKED TO MY LOCAL DEALER AND THEY EXPLAINED TO ME THAT IT IS UP TO NHTSA TO ISSUE A RECALL. I HAVE RECEIVED TWO TICKETS RELATED TO THIS INCIDENT. IT BECOMES A HASSLE WHEN I SEE ALL THESE JEEPS WITH THE SAME PROBLEM AND NOTHING HAS BEEN DONE ABOUT IT AND THE PROBLEM HAS BEEN GOING ON FOR YEARS. I WOULD APPRECIATE IT IF YOU COULD LOOK INTO THIS PROBLEM, SEEING HOW IT IS SUCH A COMMON PROBLEM THAT CHRYSLER SHOULD TAKE CARE OF THEIR DEFECTIVE PRODUCTS. *TR THANKS A LOT
NHTSA complaint #10294381 — an unverified report by a vehicle owner.
at 213,730 milesRichardson, TX
EXTERIOR LIGHTING
THE REAR BRAKE LIGHT ON THE DRIVER'S SIDE DOES NOT WORK PROPERLY. WHEN THE HEADLIGHTS ARE TURNED ON, THE BRAKE LIGHT GOES OUT WHEN BRAKE IS DEPRESSED. THE BULB, THE LIGHT SOCKET, AND THE ENTIRE LIGHT ASSEMBLY HAVE BEEN REPLACED. REPLACING THE ENTIRE LIGHT ASSEMBLY IS ONLY A TEMPORARY FIX, THE BRAKE LIGHT WILL AGAIN NEED TO BE REPAIRED. THIS IS NOT THE FIRST TIME FOR THE BRAKE LIGHT TO MALFUNCTION.
NHTSA complaint #10286516 — an unverified report by a vehicle owner.
at 138,000 milesFairburn, GA
EXTERIOR LIGHTING:TURN SIGNAL
TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE LEFT TURN SIGNAL AND THE BRAKE LIGHTS FAILED INTERMITTENTLY. THE BRAKE LIGHT BULBS HAVE BEEN CHANGED AND THE LIGHTS FAILED TO OPERATE NORMALLY. THE DEALER CAN NOT DIAGNOSE THE FAILURE; HOWEVER, A MECHANIC ADVISED HER THAT THERE IS A WIRING PROBLEM. THE PERFORM SERVICE LIGHT WAS ALSO ILLUMINATED; HOWEVER, THEY ARE UNABLE TO TURN IT OFF. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 138000 AND THE CURRENT MILEAGE WAS 140081.
NHTSA complaint #10266423 — an unverified report by a vehicle owner.
at 138,000 milesFairburn, GA
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE LEFT TURN SIGNAL AND THE BRAKE LIGHTS FAILED INTERMITTENTLY. THE BRAKE LIGHT BULBS HAVE BEEN CHANGED AND THE LIGHTS FAILED TO OPERATE NORMALLY. THE DEALER CAN NOT DIAGNOSE THE FAILURE; HOWEVER, A MECHANIC ADVISED HER THAT THERE IS A WIRING PROBLEM. THE PERFORM SERVICE LIGHT WAS ALSO ILLUMINATED; HOWEVER, THEY ARE UNABLE TO TURN IT OFF. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 138000 AND THE CURRENT MILEAGE WAS 140081.
NHTSA complaint #10266423 — an unverified report by a vehicle owner.
Lancaster, NY
INTERIOR LIGHTING
I OWN A 1999 JEEP GRAND CHEROKEE WITH 170,000 MILES. RECENTLY, THE AIRBAG WARNING LIGHT WILL DING AND LIGHT-UP. THE LIGHT WILL THEN TURN OFF AFTER A FEW SECONDS AND THEN MAY RELIGHT AGAIN. THIS PROBLEM HAS BEEN OCCURRING FOR THE PAST FEW WEEKS. I HAVE NOT YET TRIED TO CORRECT THE FAILURE BECAUSE THE PROBLEM MAY NOT HAPPEN FOR A FEW DAYS AND THEN START AGAIN.
NHTSA complaint #10255108 — an unverified report by a vehicle owner.
Marlton, NJ
EXTERIOR LIGHTING
DEFECTIVE DESIGN OF TAIL AND BRAKE LIGHTS. FAILURE OF WELD TO MAKE CONTACT SO THAT THE TAIL AND BRAKE LIGHTS WORKED. THIS PROBLEM OCCURRED APPROXIMATELY 3 YEARS AGO. NUMEROUS REPAIRS WERE MADE BY AUTO MECHANICS, HOWEVER, THEY WOULDN'T LAST. HAD BOTH TAIL/BRAKE LIGHT ASSEMBLIES REPLACED AT MY COST OF $243.96 JUST FOR THE PARTS. THE DEALER WHERE THE PARTS WERE PURCHASED SAID THAT THEY WERE NOT EVEN MAKING THOSE PARTS FOR MY YEAR VEHICLE BECAUSE THEY WERE DEFECTIVE, AND "JUNK" SO I HAD TO PURCHASE LATER MODEL YEAR PARTS. I CURRENTLY HAVE THE OLD PARTS AVAILABLE FOR INSPECTION.
NHTSA complaint #10233387 — an unverified report by a vehicle owner.
Sandy, UT
EXTERIOR LIGHTING:TURN SIGNAL
BRAKE LIGHT AND REAR TURN LIGHT KEEP GOING OUT MOST OF THE TIME I HAVE TO JUST REMOVE THE LIGHT BULB AND PUT IT BACK IN TO CLEAR PROBLEM. I HAVE TWO JEEPS WITH THE SAME PROBLEM ALONG WITH MY DAUGHTER WHICH ALSO HAS A JEEP THAT HAD THE SAME PROBLEM AND THEY REPLACED THE LIGHT ASSEMBLE TO CORRECT IT.
NHTSA complaint #10222873 — an unverified report by a vehicle owner.
Sandy, UT
EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHT AND REAR TURN LIGHT KEEP GOING OUT MOST OF THE TIME I HAVE TO JUST REMOVE THE LIGHT BULB AND PUT IT BACK IN TO CLEAR PROBLEM. I HAVE TWO JEEPS WITH THE SAME PROBLEM ALONG WITH MY DAUGHTER WHICH ALSO HAS A JEEP THAT HAD THE SAME PROBLEM AND THEY REPLACED THE LIGHT ASSEMBLE TO CORRECT IT.
NHTSA complaint #10222873 — an unverified report by a vehicle owner.
at 75,000 milesJoelton, TN
EXTERIOR LIGHTING:BRAKE LIGHTS
VEHICLE: 1999 JEEP GRAND CHEROKEE LAREDO 2 WHEEL DRIVE 4.0 6CYC AUTOMATIC THERE IS A CHRONIC PROBLEM WITH THE REAR TAIL LIGHTS ON THIS MAKE AND MODEL OF VEHICLE. THE ISSUE IS WITH THE LIGHT BULB CARRIER AND NOT THE WIRING. THE LIGHTS HAVE GONE OUT MULTIPLE TIMES AND REQUIRE EITHER THE REPLACEMENT OF THE BULB CARRIER OR "PLAYING" WITH THE BULB UNTIL IT IS IN A POSITION THAT MAKES GOOD ELECTRICAL CONTACT. I HAVE NOTICED ALMOST EVERY SIMILAR JEEP GRAND CHEROKEE ON THE ROAD HAS AT LEAST ONE REAR TAIL LIGHT OUT ! HOW MANY ACCIDENTS HAVE BEEN CAUSED BY THIS PROBLEM?
NHTSA complaint #10221612 — an unverified report by a vehicle owner.
Greeneville, TN
EXTERIOR LIGHTING:HEADLIGHTS
I HAVE A 1999 JEEP GRAND CHEROKEE. THE HEADLIGHTS ARE SO CLOUDY THAT ONE CAN BARELY SEE THROUGH THEM. I HAVE NEVER SEEN HEADLIGHTS DO THIS , MUCH LESS ON A VEHICLE THAT IS LESS THAN 10 YEARS OLD. I CONTACTED THE COMPANY TO NO AVAIL. I CAN SEND PICTURES FOR REFERENCE. I BELIEVE THERE WAS A FAILURE IN THE MANUFACTURING OF THESE HEADLIGHTS THAT MIGHT INCLUDE A FAILURE TO INCLUDE A CERTAIN UV OR OTHER CHEMICAL COMPONENT IN THE FINAL PRODUCTION OF THIS COMPONENT.
NHTSA complaint #10191192 — an unverified report by a vehicle owner.
Pineville, NC
EXTERIOR LIGHTING:HEADLIGHTS
I OWN A 1999 JEEP GRAN CHROKEE.THE HEADLAMP COVERS ARE VERY BADLY DESTORTED OVER,THAT ITS BECOMING HARD TO SEE THE ROAD AT NIGHT.I HAVE TRIED EVERYTHING ON THE MARKET TO CLEAN THEM,BUT NOTHING SEEMS TO WORK.I THINK THIS HAS BECOME A SAFTY ISSUE,AND NEEDS TO BE LOOKED INTO.JEEP HAS REFUSED TO REPLACE THE DEFECTIVE COVERS.
NHTSA complaint #10185416 — an unverified report by a vehicle owner.
at 56,000 milesMonterey, CA
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED WHILE PERFORMING A GENERAL INSPECTION OF THE VEHICLE, IT WAS DETERMINED THE OUTER PLASTIC COVERING LENS OF THE EXTERIOR HEADLIGHTS WERE GRAY AND CLOUDY. THE DEALER AND MANUFACTURER WERE NOT ALERTED.
NHTSA complaint #10170115 — an unverified report by a vehicle owner.
at 40,000 milesST. Petersburg, FL
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
THE PLASTIC USED IN THE HEADLIGHT LENS COVERS BECOMES BROWN WITH EXPOSURE TO THE SUN. THIS IS A DANGEROUS PROBLEM AND THE ONLY REMEDY THAT I HAVE FOUND IS TO PURCHASE NEW HEADLIGHT ASSEMBLIES FOR ABOUT $200 EACH. THIS IS UNACCEPTABLE SINCE THE PROBLEM IS DUE TO THE IMPROPER SELECTION BY THE AUTO MANUFACTURER OF THE CORRECT POLYMER USED TO CREATE THE LENSES.
NHTSA complaint #10157510 — an unverified report by a vehicle owner.
at 40,000 milesST. Petersburg, FL
EXTERIOR LIGHTING:HEADLIGHTS
THE PLASTIC USED IN THE HEADLIGHT LENS COVERS BECOMES BROWN WITH EXPOSURE TO THE SUN. THIS IS A DANGEROUS PROBLEM AND THE ONLY REMEDY THAT I HAVE FOUND IS TO PURCHASE NEW HEADLIGHT ASSEMBLIES FOR ABOUT $200 EACH. THIS IS UNACCEPTABLE SINCE THE PROBLEM IS DUE TO THE IMPROPER SELECTION BY THE AUTO MANUFACTURER OF THE CORRECT POLYMER USED TO CREATE THE LENSES.
NHTSA complaint #10157510 — an unverified report by a vehicle owner.
Pineville, NC
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
I OWN A 1999 JEEP GRAND CHEROKEE. THE PLASTIC COVERS ON THE HEADLIGHTS ARE GETTING SO DISTORTED THAT ITS GETTING HARD TO SEE AT NIGHT. I HAVE TRIED EVERYTHING I COULD TO CLEAN THEM, BUT NOTHING WORKS. ITS STARTING TO BECOME A SAFETY PROBLEM.
NHTSA complaint #10144523 — an unverified report by a vehicle owner.
at 90,000 milesSewell, NJ
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
DT: THE HEADLIGHT LENS FOGGED, CREATING A SAFETY HAZARD BECAUSE THERE WAS REDUCED VISIBILITY OF 50% AT NIGHT. THE FOG IN THE PLASTICITY IN THE LENS ITSELF. HAS NOT BEEN TO A DEALER, NO REPAIRS HAVE BEEN MADE. CALLED CHRYSLER ,AND IT WAS OUT OF WARRANTY, AND THEY WOULD NOT REPLACE THE LENS. *AK
NHTSA complaint #10133146 — an unverified report by a vehicle owner.
at 57,000 milesApopka, FM
EXTERIOR LIGHTING:TAIL LIGHTS
BETWEEN YEARS 3 AND 5 REPLACED BOTH TAIL LIGHT ASSEMBLY UNITS. NOT COVERED UNDER EXTENDED WARRANTY. PROBLEM STARTING VEHICLE. TOOK TO DEALER AT LEAST 5 TIMES. DEALER KEPT REPLACING FUEL PUMP AND SAYING IT WAS BAD. PROBLEM STILL OCCURS. REPLACED TRANSMISSION SENSOR. REPLACED HOOD HYDRAULICS. NOW HEARING NOISE FROM REAR END AT ANY SPEED. BEING TOLD BY MY MECHANICAL THAT REAR END NEEDS TO BE REPLACED.
NHTSA complaint #10131597 — an unverified report by a vehicle owner.
at 70,000 milesGastonia, NC
EXTERIOR LIGHTING:HEADLIGHTS
I OWN A 1999 JEEP GRAND CHEROKEE. THE HEADLIGHT LENSES HAVE TURNED OPAQUE (ABOUT 15% REDUCTION IN LIGHT TRANSMISSION, USING A STANDARD PHOTOGRAPHIC LIGHT METER). I HAVE TRIED TO POLISH THIS OPACITY "OFF" THE LENSES, USING STANDARD CONSUMER PLASTIC POLISHES, BUT THE PROBLEM SEEMS TO BE IN THE PLASTIC ITSELF AND NOT A SURFACE DEFECT. I CONTACTED CHRYSLER (1-800-992-1997) AND TALKED TO "[XXX], EMPLOYEE #6CM. I WAS INFORMED THAT CHRYSLER CONSIDERED THIS A "MAINTENANCE" PROBLEM. I CONSIDER THE FACT THAT APPROXIMATELY 15% OF THE LIGHT ENERGY PRODUCED BY THE HEAD LIGHT BULBS IS NOT MAKING IT'S WAY ONTO THE ROAD SURFACE WHEN I USE MY HEADLIGHTS, A SAFETY MATER, AND REQUEST THAT YOU LOOK INTO THIS PROBLEM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10129293 — an unverified report by a vehicle owner.
at 70,000 milesGastonia, NC
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
I OWN A 1999 JEEP GRAND CHEROKEE. THE HEADLIGHT LENSES HAVE TURNED OPAQUE (ABOUT 15% REDUCTION IN LIGHT TRANSMISSION, USING A STANDARD PHOTOGRAPHIC LIGHT METER). I HAVE TRIED TO POLISH THIS OPACITY "OFF" THE LENSES, USING STANDARD CONSUMER PLASTIC POLISHES, BUT THE PROBLEM SEEMS TO BE IN THE PLASTIC ITSELF AND NOT A SURFACE DEFECT. I CONTACTED CHRYSLER (1-800-992-1997) AND TALKED TO "[XXX], EMPLOYEE #6CM. I WAS INFORMED THAT CHRYSLER CONSIDERED THIS A "MAINTENANCE" PROBLEM. I CONSIDER THE FACT THAT APPROXIMATELY 15% OF THE LIGHT ENERGY PRODUCED BY THE HEAD LIGHT BULBS IS NOT MAKING IT'S WAY ONTO THE ROAD SURFACE WHEN I USE MY HEADLIGHTS, A SAFETY MATER, AND REQUEST THAT YOU LOOK INTO THIS PROBLEM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10129293 — an unverified report by a vehicle owner.
Charlotte, NC
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
HEADLIGHT LENS HAVE DETERIORATED SO SEVERELY OVER A 3 YEAR PERIOD THAT SEEING AT NIGHT IS SIGNIFICANTLY REDUCED. TRIED CLEANING LENS,BUT DID NOT WORK. THIS IS A SEVERE SAFETY FACTOR.
NHTSA complaint #10110418 — an unverified report by a vehicle owner.