1999 Jeep Grand Cherokee window and wiper problems

VISIBILITY/WIPER

I HAVE OWNED 8 JEEPS AND NOW HAVE A BEAUTIFUL DEALERSHIPL MAINTAINED GRAND CHEROKEE LIMITED 4.7L IN MY DRIVEWAY WITH A BAD ENGINE. AT 100K A ROD BEARING WENT BAD AND AFTER THAT WAS FIXED BY ME WITH GREAT EXPENSE IT NOW SITS IN THE DRIVEWAY WITH LOW COMPRESSION AND WILL NOT START. I HAVE SEARCHED AND FOUND HUNDREDS OF ADS WITH BLOWN ENGINES JUST IN MY AREA OF SOUTHERN CALIFORNIA. THERE SEEMS TO BE SOME COMMON DESIGN FLAWS IN THE 4.7L THAT CHRYSLER CORPORATION HAS BEEN HIDING AND WE THE PEOPLE HAVE BEEN PAYING FOR IT. DEALERS DENY ANY PROBLEMS BUT YET ON ANY GIVEN DAY THE CLASSIFIES ARE FULL OF THEM. I LOVE THE VEHICLE IN GENERAL THAT'S WHY I HAVE OWNED SO MANY BUT FEEL TAKEN ADVANTAGE OF AND CAN'T AFFORD TO DRIVE A CHRYSLER PIECE OF CRAP ANYMORE. I WAS STRANDED ON THE HIGHWAY LIKE MANY OF US WERE AND PUT IN A PERILOUS SITUATIONS BECAUSE OF IT WITH FAMILY IN THE CAR PLUS I WAS ON CRUTCHES . CHRYSLER SHOULD BEING OFFERING ASSISTANCE BECAUSE OF THEIR FAULTS. I ALSO JUST GOT DONE REPAIRING THE FAULTY BLEND DOOR BECAUSE OF THE LACK OF VISIBILITY.

NHTSA complaint #10895074 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

DEFROSTER DOES NOT CLEAR WINDSHIELD, BLOWER WORSENS FOG. AFTER BRIEF USE OF VEHICLE CONDENSATION BUILDS ON PASSENGER SIDE OF WINDSHIELD AND PROHIBITS CLEAR VISION.

NHTSA complaint #10779767 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE HEADLIGHT WAS TURNED ON THE LIGHT WAS DIFFUSED BY THE HEADLIGHT LENS. THE CONTACT STATED THAT THE LIGHTING VISIBILITY WAS DECREASED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT GLOBE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09E025000 (EXTERIOR LIGHTING:HEADLIGHTS). THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 11/19/15

NHTSA complaint #10778384 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

TL* THE CONTACT OWNS 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FAN IN THE VENTILATION SYSTEM FAILED TO RUN AT A HIGH SPEED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT A BLOWER MOTOR RESISTER NEEDED TO BE REPLACED. HOWEVER, THE PART NEEDED WAS NO LONGER MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

NHTSA complaint #10626650 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

THE BLOWER TO THE HEATER AND AIR CONDITIONING WENT OUT. I HAVE HAD IT REPLACED 2 TIMES IN LESS THAN 3 YEARS. NOW ITS OUT AGAIN. IT'S DIFFICULT TO DRIVE IN WINTER WITH NO BLOWER TO A HEATER AND DIFFICULT IN SUMMER WITH NO BLOWER TO THE AIR CONDITIONING. A MECHANIC I WENT TO SAID HE HAS SEEN MULTIPLE JEEPS WITH THIS SAME ISSUE. HE BELIEVES IT MAY BE THE CABLE WIRES DUE TO THE NEARNESS TO THE ENGINE AND THEY WERE NOT BIG ENOUGH TO HANDLE THE HEAT. IS THIS TRUE? HE ALSO THOUGHT JEEP WAS AWARE OF THIS ISSUE. IF SO, HOW DO I GET THIS FIXED SO IT WORKS PROPERLY AND NOT GO OUT EVERY YEAR? EVERY ONCE IN A "BLUE MOON" THE BLOWER WILL COME ON FOR A COUPLE SECONDS BUT WILL NOT STAY ON.

NHTSA complaint #10588164 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

WE HAVE OWNED OUR 1999 GRAND CHEROKEE SINCE 1999 - ITS BEEN A GREAT CAR BUT EVERY SINGLE ISSUE LISTED ON THIS WEBSITE HAS BEFALLEN US. CURRENTLY @ 149K MILES WE HAVE NO HEAT ON THE DRIVER SIDE DUE TO BLEND DOOR ASSEMBLY, THE AIRBAG LIGHT GOES OFF ALL THE TIME AND THERE IS NO HEAT IN THE DRIVERS SIDE SEAT. I AM SHOCKED THAT SO MANY PEOPLE HAVE THE EXACT SAME ISSUES AND THAT TO ME SAYS THERE IS TRULY SOMETHING WRONG. WE ALSO TOOK PART IN A CLASS ACTION SUIT THAT COVERED SOME OF THE EXPENSES WE HAD IN CONTINUALLY REPLACING THE BRAKES - ESPECIALLY THE ROTORS WHICH WARP WITH OUT NOTICE AND CAN DO THAT IF YOU JUST STEP ON THE BRAKES TO HARD! EVEN IF YOU HAVE JUST HAD THEM REPLACED. CHEAP PARTS? I AM A DIE HARD JEEP OWNER BUT AFTER READING ALL OF THESE POSTINGS I AM WONDERING IF MY ALLIANCE SHOULD BE ELSEWHERE?

NHTSA complaint #10558497 — an unverified report by a vehicle owner.

VISIBILITY

THE CLIMATE AUTOMATIC CLIMATE CONTROL SYSTEM HAS FAILED. ONE SIDE BLOWS COLD AIR AND THE OTHER WARM AIR. THE DEFROSTERS ARE INEFFECTIVE, MAKING IT DIFFICULT TO SEE WHEN THE WINDSHIELD FOGS UP NOT TO MENTION KEEPING THE WINDSHIELD DEICED IN BAD DRIVING CONDITIONS. CHRYSLER SAYS THE INSTRUMENT PANEL MUST BE REMOVED IN ORDER TO REMOVE THE HEATER ASSEMBLY AND FIX THE RECIRCULATION DOOR AND OTHER COMPONENTS. THEY WANT $1200 TO FIX THE HEATER! THIS IS UNBELIEVABLE!

NHTSA complaint #10446829 — an unverified report by a vehicle owner.

VISIBILITY

HVAC DOESN'T CHANGE TEMPERATURE. BLENDER DOORS ARE BROKEN. FOUND OUT IT'S A COMMON PROBLEM IN 99-04 JEEP GRAND CHEROKEES AND THEY'VE UPDATED THE PARTS TO REPLACE. PROBLEM IS, LABOR COSTS AROUND $1500 TO FIX THE HVAC. THERE SHOULD BE A RECALL FOR THIS AS I CAN'T DRIVE IN THE WINTER WITHOUT HEAT, WON'T BE ABLE TO SEE WHILE DRIVING WITHOUT A DEFROSTER!!!

NHTSA complaint #10430355 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

HEATER A/C FOR 1999 JEEP GRAND CHEROKEE... FAILURE TO OPERATE, RIDICULOUS TO REPAIR. MAKES DRIVING IN COLD CLIMATES IMPOSSIBLE, DUE TO WINDOW FOGGING AND ICE BUILDUP. DAIMLER CHRYSLER SHOULD RECALL AND REPAIR ALL JEEPS FROM 1999-2004 WHO ARE ALL KNOWN TO HAVE THIS PROBLEM. THEY SHOULD NOT BE ALLOWED TO DISREGARD THE CUSTOMER COMPLAINTS, WITH REGARDS TO THIS. THIS WAS REPEATED YEAR AFTER YEAR, WITH NO EASY SOLUTION FOR CUSTOMERS TO REPAIR. AN EXCESSIVELY COSTLY AND NOT GUARANTEED PROCEDURE WHICH COULD CREATE MORE PROBLEMS, EVEN WHEN PROFESSIONALLY REPAIRED, THIS IS A SAFETY HAZARD FOR THOSE WHO MUST DRIVE IN COLD CLIMATES.

NHTSA complaint #10380005 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM. WINDSHIELD BLOWER. COLD AIR OUT THE PASSENGER SIDE AND VISIBILITY IS DECREASED. I HAVE HAD THIS FIXED ONCE WHEN I BOUGHT THE JEEP 6 YEARS AGO.

NHTSA complaint #10367979 — an unverified report by a vehicle owner.

VISIBILITY

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM. WINDSHIELD BLOWER. COLD AIR OUT THE PASSENGER SIDE AND VISIBILITY IS DECREASED. I HAVE HAD THIS FIXED ONCE WHEN I BOUGHT THE JEEP 6 YEARS AGO.

NHTSA complaint #10367979 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLENDER THAT CONTROLLED THE VEHICLE FROM RUNNING TOO HOT OR COLD FAILED. THE CONTACT STATED THAT THE PASSENGER SIDE BLOWER WOULD EXPEL COLD AIR AND THE DRIVER SIDE BLOWER WOULD EXPEL VERY LITTLE HEAT. THE DEFROSTER WAS ALSO INOPERABLE. THE DEALER ADVISED THE CONTACT THAT THE ENTIRE DASHBOARD AND STEERING COLUMN WOULD HAVE TO BE REMOVED IN ORDER TO MAKE THE NECESSARY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 160,000.

NHTSA complaint #10364983 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

WHEN I TURNED ON THE HEAT ONE FALL DAY I GOT HOT AIR ON THE DRIVER SIDE AND COLD AIR ON THE PASSENGER SIDE. IT DOESN'T MATTER WHETHER I SELECT DEFROST, FLOOR, OR MID-LEVEL VENTS.ALSO I HAD THE TEMPERATURE SETTINGS ON HIGH. I HAVE NOT REPAIRED THIS YET, IT IS A SAFETY ISSUE DUE TO DIFFICULTY DEFROSTING THE WINDSHIELD. THE DEALERSHIP SAID IT WILL BE VERY COSTLY. IT IS NOT INTERMITTENT BECAUSE IT IS ALWAYS FAILED.

NHTSA complaint #10341841 — an unverified report by a vehicle owner.

VISIBILITY

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER.

NHTSA complaint #10336316 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER.

NHTSA complaint #10336316 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

AC BLEND DOORS DON'T WORK CAUSING MY HEAT/AC TO ONLY WORK ON HAVE THE CAR AT A TIME. IN THE WINTER MY DEFROSTER IS ONLY ABLE TO DEFROST HALF MY WINDSHIELD AND THE OTHER SIDE HAS ICE COLD AIR COMING OUT THE VENT WITCH MAKES IT UNABLE TO DEFROST AND CAUSES ME TO DRIVE WITH HALF A DEFROSTED WINDSHIELD. SO HALF THE CAR GETS HEAT THE OTHER HALF GETS AC ALL WINTER LONG NO MATTER WHAT SETTING YOU PUT THE SYSTEM ON, THIS WILL EVENTUALLY CAUSE A ACCIDENT IF NOT ADDRESSED.

NHTSA complaint #10319398 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER ... IT WAS SUGGESTED THAT INCLUDE THE PRIOR DESCRIPTION BUT I'M IN QUESTION. WE HAVE HAD THIS 1999 JEEP GRAND CHEROKEE IN THE FAMILY FOR YEARS AND THE PAST YEAR THE PASSENGER SIDE BLOWS STRICTLY COLD AIR (IT HAS DUAL AIR CONTROLS) - MY NEPHEW OWNED THE JEEP PRIOR TO OUR PURCHASING IT FROM HIM THIS PAST MONTH. HE SAID THIS HAS BEEN THIS WAY FOR A WHILE AND NOT SURE WHAT TO DO. IN RESEARCHING THE FIX, IT SEEMS EVERYONE HAS THE SAME PROBLEM AND IT WAS SUGGESTED TO REPORT IT TO YOU IN HOPES THAT YOU CAN HELP WITH THE FIX AS IT IS A COSTLY ONE FROM JEEP ($1000 - $1500) ... SINCE EVERYONE HAS THIS PROBLEM IT HAS TO BE A JEEP DEFECT. HOPEFULLY YOU CAN HELP US OUT.

NHTSA complaint #10297069 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

THE BLEND DOORS ON MY 1999 JEEP GRAND CHEROKEE LIMITED HAVE BROKEN GIVING ME NO HEAT DURING THE WINTER. I CANNOT AFFORD TO FIX THE PROBLEM AS I DO NOT HAVE $1200.00 FOR FIX IT. THIS IS A TRAVESTY AND AN INDICATION OF JUST WHY THE AMERICAN BIG THREE ARE IN SO MUCH TROUBLE. THIS VEHICLE IS THE WORST VEHICLE THAT I HAVE PERSONALLY EVER OWNED.

NHTSA complaint #10293488 — an unverified report by a vehicle owner.

VISIBILITY

MY 1999 JEEP GRAND CHEROKEE LIMITED W/42,000 MILES. YES . NOT A TYPO . 42,000, ORIGNAL OWNER & "SCARED TO DEATH" TO DRIVE THIS SUV. I HAVE ALOT OF THE ALREADY PROBLEMS, THAT HAVE BEEN REPORTED. HAD TO PAY MANY, W/MY OWN CASH. THIS SUV SCHOULD HAVE CAME IN 1 COLOR "LEMON YELLOW". IT IS AN ACCIDENT WATNG TO HAPPEN. THE RECENT PROBLEM IS NOW I HAVE NO A/C-HEAT OR DEFROSTER. THS IS DUE, TO FAILURE OF THE AUTOMATIC TEMP CONTROL TO WORK. I T STARTED 1ST BY INTERMITTENTLY WORKING, TILL NOW NOT WORKING AT ALL, THIS IS JUST 1 MORE, TO THE LIST , OF MANY OTHER PROBLEMS. I DON'T THINK THAT IT IS AN COINCIDENCE THAT ALL MY ISSUE HAVE HAPPENNED, ALMOST EXACTLY, IN THE ORDER, OF ALL THE OTHER COMPLAINTS. I CAN'T UNDESTAND HOW A COMPANY CAN GET AWAY W/THIS. THIS NEW PROBLEM CAN COST UP TO $2000, IF IT IS, LIKE PREVIOUS REPORTED PROBLEMS, HAPPENS TO BE THE "BLEND DOORS". AS A HANDICAPPED DRIVER I DRIVE LESS THAN 4,000 MILES A YEAR. THIS IS THE ONLY AUTO I DRIVE, THUS THE MANY, MANY PROBS HAVE YET TO RAISE THIER HEAD. I HAVE READ ALMOST ALL COMPLAINTS(TOO MANY TO READ) THIS SUV SCHOULD BE A "TOTAL RECALL, I HAVE NEVER HEARD MORE COMPLAINTS & PROBLEMS, IN MY LIFE, FOR ANY AUTOMOBILE. THIS SUV SCHOULD BE STUDIED & RESEACHED, ON "HOW NOT TO BUILD AN AUTOMOBILE. JUST READ THE MANY COMPLAINTS HERE & ON THE INTERNET. WE ARE NOT MAKING THIS STUFF UP. I DON'T KNOW HOW THEY STAYED IN BUSINESS AS LONG AS THEY DID. WE, THE TAXPAYERS, BAILED THEM OUT. WHO IS BAILING OUT ALL THE OWNERS, OF THIS "DEATH-TRAP"? IF THAT IS NOT ABSURD ENUFF, MANY PROBLEMS COULD HAVE BEEN REPAIRED, BY JEEP & STILL CAN. WHAT IS THE PURPOSE, OF NHSTA, IF NOT TO INTERVENE? YOU HAVE ALL THE COMPLAINTS. HUNDREDS OF THEM. YOU HAVE THEM POSTED, YET, WE TAXPAYERS/OWNERS SAFETY, HAS BEEN AT RISK EVER SINCE THIS SUV WAS DRIVEN OUT OF THE SHOWROOM. HOW DID YOU NOT MAKE A RECALL ON THE ROTOR/BRAKES ISSUE WHICH WAS REPORTED AT 3,000 MILES? I AM SO FRUSTRATED. IS BRAKING PROBLEMS NOT A SAFETY ISSUE? PLEASE, HELP US!

NHTSA complaint #10283677 — an unverified report by a vehicle owner.

VISIBILITY

IN JUST THE LAST MONTH WE HAVE LOST HEAT COMPLETELY IN OUR JEEP. IT START BLOWING OUT COLD AIR ON THE DRIVER SIDE AND NOW IS BLOWING COLD AIR ON THE DRIVER SIDE AND PASSENGER SIDE AS WELL AS THE DEFROSTING VENTS ALL THE TIME. WE HAVE NO HEAT AT ALL. WE HAVE NOT TRIED TO REPAIR IT YET AS IT GOING TO BE COSTLY.

NHTSA complaint #10254492 — an unverified report by a vehicle owner.

VISIBILITY

1999 JEEP GRAND CHEROKEE BLEND DOORS ARE FAILING TO PROVIDE HEAT OR DEFROSTING. CONCERNED ABOUT VISIBILITY AND NUMBNESS. UNBELIEVABLE AMOUNT OF COMPLAINTS ON THIS TO THE COMPANY.

NHTSA complaint #10253711 — an unverified report by a vehicle owner.

VISIBILITY

I HAVE A 1999 JEEP GRAND CHEROKEE AND I NOTICED THAT MY A/C BLOWS MILDLY COLD AIR. I RECHARGED IT THINKING THAT IT NEEDED FREON BUT THAT WASN'T THE CASE. THIS WINTER I NOTICED THAT MY HEAT WAS NOT AS HOT AS IT SHOULD BE. NEW ENGLAND WINTERS CAN GET INTO THE SINGLE DIGITS AND THE LACK OF HEAT CAN MAKE IT ALMOST IMPOSSIBLE TO DEFROST THE WINDSHIELD, MAKING VISIBILITY VERY POOR. AFTER DOING RESEARCH ON THE WEB, I FOUND OUT THAT MY PROBLEM IS ALL TOO COMMON WITH JEEP CHEROKEE OWNERS. IT SEEMS THAT JEEPS HAVE FAULTY BLEND DOORS MADE OF CHEAP PLASTIC AND THEY ALMOST ALL BREAK. THE REPAIR REQUIRES REMOVAL OF MOST OF THE DASHBOARD AND CAN LEAD TO ESTIMATES LEADING ANYWHERE BETWEEN $1,000-$1,800. DAIMLER CHRYSLER IS AWARE OF THE PROBLEM WITH THE FAULTY DEVICES AND FAILS TO ACCEPT THE RESPONSIBILITY AND POST A RECALL ON THIS ISSUE.

NHTSA complaint #10253629 — an unverified report by a vehicle owner.

VISIBILITY

I NOTICED THAT MY AIR FLOW THROUGH THE A/C AND HEATER WAS NOT WORKING - NO AIR FLOW. IT SEEMS PERMANENT - NO AIR FLOW. I CAN HEAR THE FAN, BUT NO FLOW OF AIR - NO MATTER WHAT SETTING (DEFROST, FLOOR, FRONT SIDE). WHAT IS WORSE, WHEN MY WINDSHIELD FOGS UP, I HAVE NO VISIBILITY DUE TO NO WINDSHIELD BLOWER FLOW. I HAVE NOT FIXED IT SINCE IT SEEMS TO BE A WIDESPREAD PROBLEM INHERENT WITH THE JEEP DESIGN, AND I BELIEVE JEEP SHOULD FIX IT.

NHTSA complaint #10252961 — an unverified report by a vehicle owner.

VISIBILITY

I HAVE A 99 GRAND CHEROKEE AND ALL OF A SUDDEN ONE DAY LAST MARCH. THE PASSENGER SIDE AIR STARTED TO BLOW OUT COLD AIR AND THE DRIVER SIDE WAS BLOWING OUT COLD. THE TEMPERATURE WAS BOTH ON 80. NOW THIS WINTER. YOU CAN NOT GET THE HEAT TO SWITCH FROM THE FRONT VENTS TO THE FLOOR OR DEFROST.

NHTSA complaint #10252610 — an unverified report by a vehicle owner.

VISIBILITY

1999 JEEP GRAND CHEROKEE HAS COLD AIR BLOWING OUT ON THE DRIVERS SIDE AND DASH BOARD BUT HAS HOT AIR BLOWING OUT ON PASSENGER FLOOR SIDE. I CANNOT DEFROST MY WINDSHIELD AND THIS HAS CAUSED ME TO PULLOVER WHILE DRIVING DU TO LOSS OF VISIBILITY. I PERFORMED VARIOUS TEST AND FOUND THAT WHEN TESTING THE AZC THE FAULT CODES I GET ARE 47 = LEFT TEMPERATURE DOOR NOT RESPONDING AND 54 = LEFT TEMPERATURE DOOR TRAVEL TOO LARGE. AFTER REVIEWING SEVERAL SITES AND TALKING WITH A FEW MECHANICS IT SEEMS TO BE THAT THE BLEND DOORS ARE BROKEN. I CANNOT BELIEVE HOW MANY FAILURES ABOUT THIS I HAVE READ AND THERE IS NO RESOLUTION. THIS IS SOMETHING THAT IS A SAFETY HAZARD ESPECIALLY HERE IN THE NORTHEAST. I AM ALSO A FIREFIGHTER AND IN THE MIDDLE OF THE NIGHT WHEN I AM CALLED TO A FIRE, ACCIDENT WITH SOMEONE TRAPPED, OR SOME OTHER EMERGENCY, I EXPECT MY VEHICLE TO WORK PROPERLY AND AT THE LEAST PROVIDE HEAT TO DEFROST FOR VISIBILITY. I CANNOT UNDERSTAND WHY THIS HAS NOT BEEN ADDRESSED AND WHY IT IS NOT CONSIDERED A SERIOUS FAILURE. IN THESE TIMES OF POOR ECONOMY YOU WOULD EXPECT CORPORATIONS TO TREAT LOYAL JEEP OWNERS WITH CONSIDERATION AND ADDRESS THEIR ISSUES. I WOULD LIKE AN ANSWER AS TO WHY THIS HAS NOT BEEN ADDRESSED AND WHAT IS REQUIRED TO REPAIR IT. I AM ALSO SICK TO HEAR THAT DEALERS ARE CHARGING OVER $1000 TO FIX A DESIGN FLAW. I WOULD HOPE YOU CONSIDER THIS AN IMPORTANT ISSUE BECAUSE I CONSIDER MY DEFROSTER IMPORTANT WHEN I RESPOND TO RESCUE SOMEONE OUT OF A BURNING BUILDING OR CUT THEM OUT OF A TANGLED VEHICLE. TIME AND LIFE IS OF THE ESSENCE TO SAVE AND I DON'T NEED TO WORRY ABOUT NOT BEING ABLE TO GET HEAT TO DEFROST MY VEHICLE. THANK YOU .

NHTSA complaint #10252677 — an unverified report by a vehicle owner.

VISIBILITY

HEAT AND AIR WORKED FINE. IN OCTOBER ON A COLD NIGHT I DECIDED TO USE MY HEAT AND IT BLEW COLD AIR! THIS HAPPENS EVERYTIME I GO TO USE MY HEAT. IT DOESN'T MATTER WHICH VENT IT IS BLOWING FROM THE HEAT COMES OUT COLD. HAS NOT FIXED YET DUE TO REPAIR COSTS EQUALING OVER $1000.00 AND I CANNOT AFFORD THAT AT THE TIME. GUESS I WILL JUST HAVE TO DRIVE AROUND IN -8 TEMPERATURES WITH ICE ON THE INSIDE OF MY WINDSHIELD..THANKS JEEP

NHTSA complaint #10252122 — an unverified report by a vehicle owner.

VISIBILITY

I OWN A 99 JEEP GRAND CHEROKEE LIMITED, AND AS I HAVE COME TO FIND OUT MY PROBLEM IS ALL TOO COMMON. IN THE MIDDLE OF A FREEZING NEBRASKA WINTER THE HEAT STOPPED WORKING! NOT ONLY IS DID MY HEATER CORE GO OUT, THE APPARENTLY THE "BLEND DOOR" IS ALSO NOT FUNCTIONING CORRECTLY. THE COMBINATION OF PROBLEMS IS LIKELY TO COST WELL OVER A THOUSAND DOLLARS TO FIX! AFTER RESEARCHING AND FINDING OUT HOW COMMON THIS PROBLEM IS . . .I'VE DECIDED I'LL NEVER BUY A JEEP AGAIN! THE OF PEOPLE THIS IS HAPPENING TO IS UNACCEPTABLE AND SOMETHING NEEDS TO HAPPEN OTHERWISE I WOULD ADVICE EVERY JEEP OWNER TO GET RID OF THEIR CAR BEFORE 75,00 MILES. THE PROBLEM CAN BECOME DANGEROUS BECAUSE THE DEFROST/DEFOG FUNCTION IS COMPLETELY GONE WHEN THIS HAPPENS, REDUCING OR ELIMINATING VISIBILITY.

NHTSA complaint #10252146 — an unverified report by a vehicle owner.

VISIBILITY:REAR WINDOW WIPER/WASHER

I HAVE A 1999 JEEP GRAND CHEROKEE LIMITED. IT HAS THE SELF DIAGNOSTIC TOOL BUILD INTO THE DUAL ZONE TEMPERATURE CONTROL. I USED THE DIAGNOSTIC TOOL TO EVALUATE THE PROBLEMS THAT I WAS HAVING WITH MY HEATING AND COOLING UNIT OF THE CABIN AND GOT NUMEROUS ERROR CODES. I HAVE APPROXIMATELY 81,000 MILES CURRENTLY. THE MAJOR ISSUE THAT I AM HAVING IS THAT I CANNOT GET MY UNIT TO BLOW HOT OR COLD AIR INTO THE CABIN ALTHOUGH IT WILL TURN ON. I TOOK MY VEHICLE INTO THE LOCAL DAIMLER CHRYSLER DEALERSHIP AND THEY CHARGED ME A PRICE FOR FIXING THIS ISSUE WHICH AT THE TIME I THOUGHT WAS FAIR. THIS LAST DEALERSHIP REPAIR WAS ABOUT 3,000 MILES AGO. AFTER THE REPAIR THE VEHICLES HEATING AND COOLING UNIT OPERATED PROPERLY UNTIL RECENTLY. NOW THE SYSTEM DOES NOT OPERATE PROPERLY ANYMORE AND WILL TURN ON BUT WILL NOT BLOW OUT ANY AIR AT ALL...EVER. I HAVE CONTACTED THE DEALERSHIP TO FIND OUT WHAT THE ISSUE IS AND THEY STATED THAT THEY HAVE HAD A LOT OF VEHICLES THAT HAVE THIS EXACT ISSUES AND NEED TO REPLACE THE ORIGINAL EQUIPMENT AGAIN. AFTER LOOKING ONLINE I FOUND A FORUM ON JEEPSUNLIMITED.COM THAT HAS ABOUT 25 PAGES OF PEOPLE WITH THE SAME COMPLAINT. AT THIS TIME I AM IN AGREEMENT THAT THIS IS AN ISSUE THAT IS RELATED TO THE ORIGINAL DESIGN FROM DAIMLER CHRYSLER COMPANY AND NEEDS TO BE EITHER ADDRESSED AS A RECALL OR AS A LAWSUIT FROM THE PUBLIC THAT HAS BEEN SOLD THESE VEHICLES. THIS REPAIR COST ME OVER $800 LAST TIME I TOOK IT TO THE DEALERSHIP AND WAS NOT EVEN SOMETHING THAT COULD BE FIXED DUE TO OTHER ERRORS ON BEHALF OF DAIMLER CHRYSLER'S ORIGINAL DESIGN. I AM INCREDIBLY FRUSTRATED AND DO NOT KNOW WHAT ELSE TO DO SINCE REPAIRS OF $1,000 EVERY 3,000 MILES IS OUT OF THE QUESTION AND I AM SIMPLY DRIVING AROUND WITH OUT HEAT, SNOW FALLING, AND A PREGNANT WIFE! IF SOMETHING HAPPENS I WILL SUE. THE ORIGINAL PARTS ARE NOT AVAILABLE FOR REVIEW. PLEASE CONTACT ME IF THERE ARE ANY QUESTIONS AND I LOOK FORWARD TO SOME TYPE OF RESOLUTION TO THIS ISSUE. THANK YOU.

NHTSA complaint #10251750 — an unverified report by a vehicle owner.

VISIBILITY:REAR WINDOW WIPER/WASHER

I HAVE HAD AN ISSUE WITH THE HEATING AND COOLING UNIT ON THE DUAL ZONE CONTROL IN THE PAST, ABOUT 4,500 MILES AGO, AND TOOK IT INTO THE DEALERSHIP TO HAVE THEM FIX THE PROBLEM. I TOOK IT INTO GET REPAIRED BECAUSE IT WAS NOT FOGGING OR DEFROSTING MY VEHICLES WINDSHIELD AND I WAS UNABLE TO SEE DURING THE WINTER WHEN I WAS DRIVING UP TO COLORADO AND HAD TO STOP EVERY FEW MINUTES TO WIPE OFF THE CONDENSATION. THIS WAS A TERRIFYING EVENT SINCE IT WAS SNOWING ON THE HIGHWAY I WAS TRAVELING ON AND THERE WERE VEHICLES TRYING TO CONTROL THEIR OWN VEHICLES WHICH I COULD NOT SEE. AT ONE POINT WHEN I NEEDED TO PULL THE VEHICLE OVER AND WIPE OFF THE CONDENSATION AND UNFREEZE THE WINDSHIELD WIPERS FROM THE WINDSHIELD I WAS UNABLE TO SEE THE RAILING AND HIT IT, THANKFULLY I WAS ONLY GOING ABOUT 5 MPH BUT I STILL BANGED UP MY BUMPER A LITTLE BUT AT LEAST I DIDN'T DIE. THIS IS AN ISSUE THAT IS OBVIOUSLY DUE TO THE POOR DESIGN OF THE VEHICLE SINCE IT HAS NOW GONE OUT AGAIN IN LESS THAN 5,000 MILES. I CANNOT BELIEVE THAT DAIMLER CHRYSLER HAS NOT RECALLED THE PARTS THAT CAUSE THIS PROBLEM AND ARE WAITING FOR SOMEONE TO DIE FROM THIS DESIGN BEFORE THEY WILL DO THE RIGHT THING AND RECALL. IT COSTS MORE THAN $800 TO REPAIR THE FIRST TIME AND I CANNOT AFFORD TO FIX THIS ISSUE JUST SO THAT I CAN SEE THE CARS THAT ARE ON THE ROAD AND THE LINES TO STAY IN MY LANE. PLEASE HELP!

NHTSA complaint #10251767 — an unverified report by a vehicle owner.

VISIBILITY

I HAVE HAD AN ISSUE WITH THE HEATING AND COOLING UNIT ON THE DUAL ZONE CONTROL IN THE PAST, ABOUT 4,500 MILES AGO, AND TOOK IT INTO THE DEALERSHIP TO HAVE THEM FIX THE PROBLEM. I TOOK IT INTO GET REPAIRED BECAUSE IT WAS NOT FOGGING OR DEFROSTING MY VEHICLES WINDSHIELD AND I WAS UNABLE TO SEE DURING THE WINTER WHEN I WAS DRIVING UP TO COLORADO AND HAD TO STOP EVERY FEW MINUTES TO WIPE OFF THE CONDENSATION. THIS WAS A TERRIFYING EVENT SINCE IT WAS SNOWING ON THE HIGHWAY I WAS TRAVELING ON AND THERE WERE VEHICLES TRYING TO CONTROL THEIR OWN VEHICLES WHICH I COULD NOT SEE. AT ONE POINT WHEN I NEEDED TO PULL THE VEHICLE OVER AND WIPE OFF THE CONDENSATION AND UNFREEZE THE WINDSHIELD WIPERS FROM THE WINDSHIELD I WAS UNABLE TO SEE THE RAILING AND HIT IT, THANKFULLY I WAS ONLY GOING ABOUT 5 MPH BUT I STILL BANGED UP MY BUMPER A LITTLE BUT AT LEAST I DIDN'T DIE. THIS IS AN ISSUE THAT IS OBVIOUSLY DUE TO THE POOR DESIGN OF THE VEHICLE SINCE IT HAS NOW GONE OUT AGAIN IN LESS THAN 5,000 MILES. I CANNOT BELIEVE THAT DAIMLER CHRYSLER HAS NOT RECALLED THE PARTS THAT CAUSE THIS PROBLEM AND ARE WAITING FOR SOMEONE TO DIE FROM THIS DESIGN BEFORE THEY WILL DO THE RIGHT THING AND RECALL. IT COSTS MORE THAN $800 TO REPAIR THE FIRST TIME AND I CANNOT AFFORD TO FIX THIS ISSUE JUST SO THAT I CAN SEE THE CARS THAT ARE ON THE ROAD AND THE LINES TO STAY IN MY LANE. PLEASE HELP!

NHTSA complaint #10251767 — an unverified report by a vehicle owner.