464 of the
2,319 complaints about the 1999 Jeep Grand Cherokee are about the
transmission — 20% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
60,000 miles.
F
464
Complaints
78
Crashes
0
Fires
29
Injuries
Exactly what failed
Park/Neutral Start Interlock Switch
14230.6%
Automatic Transmission
13629.3%
Differential Unit
6012.9%
Driveshaft
245.2%
Column Shift
194.1%
Power Train
153.2%
Axle Assembly
143.0%
Transfer Case (4-WHEEL Drive)
112.4%
Axle Shaft
81.7%
Manual Transmission
71.5%
Transmission & Drivetrain across every Jeep Grand Cherokee year
1ST ISSUE IS THE SEAT BELT BUCKLES ARE ALMOST IMPOSSIBLE TO DISENGAGE. THEY HANG UP SO BAD OUR 10 YR OLD GRAND DAUGHTER NEEDS HELP TO REMOVE THE BELT. THE BELT FOR THE DRIVER HAS SAME ISSUE TO WHERE IT IS EVEN DIFFICULT FOR AN ADULT TO GET IT TO UNLATCH. 2ND ISSUE IS THE TRANSMISSION SLIPS WHEN SHIFTING FROM 2ND TO 3RD WHEN COLD. WHEN IT HAS BEEN DRIVEN FOR A FEW MILES IT SHIFTS NORMAL. THIS APPEARS TO BE A PROBLEM A LOT OF JEEP OWNERS HAVE. IT IS A NOTED PROBLEM IN OTHER CHRYSLER VEHICLES WITH THE 42RE TRANSMISSION. THIS ISSUE SHOULD BE ADDRESSED SINCE IT IS SO WIDE SPREAD.
NHTSA complaint #11078473 — an unverified report by a vehicle owner.
Garden City, KS
POWER TRAIN
MY COMPLAINT INVOLVING MY VEHICLE AND ITS NOW DEFECTED PARTS OR UNSAFE STATUS TO OPERATE IS DUE TO MECHANICAL WORKMANSHIP. I PURCHASED MY VEHICLE 3 YEARS AGO. NEVER HAD MAJOR PROBLEMS WITH IT AND MAINTAINED IT WELL AND REGULAR TUNE-UPS. I INVESTED IN BUYING ALL PARTS NEEDED AS TIME WELL WARE AND TARE. IM NOT TOO FAMILIAR WITH AUTO PARTS OR WORK BUT AS IM PUTTING MORE MONEY INTO "NEW PARTS" MY CAR SEEMS TO SLOWLY CONTINUE TO FAIL. ALL I KNOW IS I RELIED ON CERTAIN MECHANICS TO IMPROVE THE CONDITION OF MY CAR. I HAD A OPERABLE VEHICLE UNTIL I DROVE INTO THIS AUTO SHOP AND LEFT HAVING TO TOW IT OUT. I SIMPLY ASKED TO CHANGE FRONT BRAKE PADS, ROTERS, AND IGNITION SWITCH (ELECTRICAL PART). IM TOLD TO PURCHASE OTHER PARTS THAT INCLUDE SCREWS, STEERING COLUMN, AND KEY LOCKSMITH/ FEES. NOTHING GOT RESOLVED AND ELECTRICAL EVERYTHING STOPS WORKING. JEEPS FRONT DRIVER TIRE STAYS ON A FLAT AND TO MAKE MATTERS WORSE A CHRYSLER DEALERSHIP IS THE ONLY PLACE THAT CAN FIX THIS. THE MECHANIC SPOKE TO THE DEALERSHIP AND FINALLY SEEMED TO HAVE IT FIGURED OUT. $50 WAS THE PRICE I WAS TOLD I WOULD BE LEFT WITH. AFTER RUNNING TEST AND DIAGNOSTICS, PRICES CHANGED AND MORE WORK WAS NEEDED. ITS BEEN A LITTLE OVER 2 MONTHS SINCE IVE BEEN WITHOUT. NOW IM TOLD I NEED TO PAY IN FULL $1500 BEFORE THEY WILL WORK ON MY VEHICLE. I HAVENT BEEN OFFERED A RENTAL MUCHLESS BEEN SATISFIED WITH THE WORK DONE. I FEEL LIKE MY CAR HAS BEEN STRIPPED OF PAID PARTS. IVE LOOKED ONLINE FOR ADVICE AND HELP AS WHAT I SHOULD DO BUT NO ACTION HAS BEEN DONE. I WOULD APPRECIATE AND GREATLY BE THANKFUL FOR SOMEONE TO LOOK INTO THE SAFETY AND WORK PERFORMED TO MY JEEP. AS FOR THE RECALLS THE SERVICE TECH NAMED OFF SEVERAL THAT HE STATED WERE TAKEN CARE OF. TO MY KNOWLEDGE IVE NEVER BEEN AWARE OF ANY.
NHTSA complaint #10904686 — an unverified report by a vehicle owner.
at 220,000 milesLouisville, KY
POWER TRAIN
I WOULD LIKE TO KNOW WHY JEEP/CHRYSLER HAS NOT DONE ANY RECALLS OR FIXES INVOLVING THE POWERTRAIN CONTROL MODULE (PCM) SINCE IT IS A KNOWN ISSUE WITH GRAND CHEROKEES?!!! INSTEAD THEY WANT CUSTOMERS TO GO OUT AND SPEND APPROXIMATELY $200+ FOR A NEW ONE AND EVEN MORE $$ TO HAVE DEALER INSTALL IT. I LOVE MY JEEP DON'T GET ME WRONG, BUT JEEP DROPPED THE BALL BIG ON THIS ONE. JUST ABOUT AS BAD AS THE GAS TANK ISSUE.
NHTSA complaint #10824319 — an unverified report by a vehicle owner.
Arlington, TX
POWER TRAIN
PLEASE PROVIDE AN UPDATE ON THE DATA BELOW. I'M EXTREMELY NERVOUS ABOUT THE FUEL TANK MOUNTED DEFECT AND IGNITION SWITCHED THAT SHUT OFF WHILE DRIVEN. MY VEHICLE HAS SHUT OFF WHILE DRIVING. I HAVE EXPERIENCED ALL THE ISSUE AS THE PREVIOUS OWNERS REGARDING MY JEEP INCLUDING THE HEADLIGHTS ISSUE. ON JANUARY 21, 2015 I HAVE CONTACTED THE CHRYSLER CORPORATION REGARDING THE RECALLS AND PER LYNN THE RECALLS WERE ONLY FOR JEEP GRAND CHEROKEES FROM 1993-1998 AND LIBERTYS FROM 2002-2007 BUT THE REPORTS STATES "ADDITIONALLY, CHRYSLER ALSO AGREES TO CONDUCT A SERVICE ACTION FOR 1.14 MILLION JEEP GRAND CHEROKEES FOR MODEL YEARS 1999-2004." MY UNCLE HAS A 1999 JEEP GRAND CHEROKEE LAREDO AND HIS VEHICLE HAS A TRAILER HITCH TO PROTECT THE GAS TANK. I HAVE NOTICE SEVERAL MODELS FROM 1999-2004 JEEPS WITH TRAILER HITCH MOUNTED TO THE VEHICLE. THERE IS CONTROVERSY ABOUT THE TRAILER HITCH MODIFICATION TO RESOLVE THE ISSUE BUT I WOULD FEEL SAFER DRIVING THIS VEHICLE IF A TRAILER HITCH WAS INSTALLED AS CHRYSLER HAS COMMITTED TO THE PUBLIC. NOVEMBER 2009: CENTER FOR AUTO SAFETY SUBMITS FORMAL REQUEST ASKING NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION TO INVESTIGATE 1993-2004 JEEP GRAND CHEROKEE'S WITH FUEL TANKS LOCATED BEHIND THE REAR AXLE. JUNE 18, 2013: CHRYSLER AGREES TO CONDUCT A SAFETY CAMPAIGN AND INSTALL TRAILER HITCHES ON 1.56 MILLION JEEP GRAND CHEROKEES FROM 1993-98 AND JEEP LIBERTY SUVS FROM 2002-07. ADDITIONALLY, CHRYSLER ALSO AGREES TO CONDUCT A SERVICE ACTION FOR 1.14 MILLION JEEP GRAND CHEROKEES FOR MODEL YEARS 1999-2004. CHRYSLER DEALERS WILL INSPECT THOSE VEHICLES AND REPLACE AFTERMARKET TRAILER HITCHES WITH ORIGINAL EQUIPMENT TRAILER HITCHES. JAN. 17, 2014: NHTSA SAYS IT APPROVES OF THE PROPOSED TRAILER HITCH REMEDY, SAYING IT HAS NO RESERVATIONS AT THIS TIME,AND GIVING CHRYSLER THE GREEN LIGHT TO MOVE AHEAD.
NHTSA complaint #10678465 — an unverified report by a vehicle owner.
at 149,000 milesJackson, TN
POWER TRAIN
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE GEAR SHIFT BOX WAS BUMPED AND THE VEHICLE SHIFTED OUT OF GEAR. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
NHTSA complaint #10598928 — an unverified report by a vehicle owner.
at 149,000 milesJackson, TN
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE GEAR SHIFT BOX WAS BUMPED AND THE VEHICLE SHIFTED OUT OF GEAR. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
NHTSA complaint #10598928 — an unverified report by a vehicle owner.
Tulsa, OK
POWER TRAIN
WE ARE A USED CAR DEALER, BOUGHT THIS VEHICLE FOR RESALE, TRYING TO DO THE RIGHT THING BY GETTING THE FACTORY RECALL COMPLETED PRIOR TO RESALE. HAVE BEEN WAITING FOR 145 DAYS FOR CHRYSLER/ JEEP TO GET THE PARTS TO COMPLETE THE RECALL. WE NOW HAVE 5 OF THESE UNITS WAITING ON CHRYSLER DEALERSHIPS TO COMPLETE THE RECALL.
NHTSA complaint #10555833 — an unverified report by a vehicle owner.
Danbury, CT
POWER TRAIN
1999 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSFER CASE ACTUATOR RECALL NOTICE. *SMD THE CONSUMER STATED THE RECALL NOTICED STATED, THE PARTS WERE NOT AVAILABLE.
NHTSA complaint #10534589 — an unverified report by a vehicle owner.
at 167,000 milesPortarthur, TX
POWER TRAIN
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE TECHNICIANS ADVISED THAT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS ALSO TAKEN TO ANOTHER DEALER FOR FURTHER DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 167,000 AND THE CURRENT MILEAGE WAS 196,000.
NHTSA complaint #10483820 — an unverified report by a vehicle owner.
at 172,000 milesGold BAR, WA
POWER TRAIN
NO SIGNIFICANT EVENTS, OCCURRED WHILE DRIVING AT 45 MPH, NO PRECURSOR TO EVENT OCCURRING WHEN EVER DRIVEN AFTER 40+ MILES, ENGINE SHUTS DOWN WITH OUT WARNING WHILE DRIVING, NEARLY DROVE INTO UTILITY POLE DUE TO LACK OF POWER STEERING WITH NO 'CHECK ENGINE' LIGHT OBD TESTER DID NOT IDENTIFY ANY LOCKED FAULTS, REPLACED AUTO SHUT DOWN RELAY, SAME PROBLEM, CANNOT AFFORD TO TAKE TO DEALER TO THROW PARTS AT IT, CAN NOT FIX WHAT IS NOT BROKEN, MUST WAIT UNTIL CHECK ENGINE LIGHT COMES ON OR AN ACCIDENT HAPPENS. HAS ALSO SHUT DOWN APPROXIMATELY 9 TIMES SLOWING DOWN FOR A RED LIGHT WHILE DRIVING AND 3 TIMES WHILE SITTING AT A STOP LIGHT. THE TACHOMETER JUMPS UP AND DOWN AND THEN DOWN TO ZERO. THE LAST AND MOST DANGEROUS EVENT OCCURRED ON 12/5/09.
NHTSA complaint #10294858 — an unverified report by a vehicle owner.
at 4,000 milesFarmingville, NY
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 1999 JEEP GRAND CHEROKEE LIMITED W/42,000 MILES. YES . NOT A TYPO . 42,000, ORIGNAL OWNER & "SCARED TO DEATH" TO DRIVE THIS SUV. I HAVE ALOT OF THE ALREADY PROBLEMS, THAT HAVE BEEN REPORTED. HAD TO PAY MANY, W/MY OWN CASH. THIS SUV SCHOULD HAVE CAME IN 1 COLOR "LEMON YELLOW". IT IS AN ACCIDENT WATNG TO HAPPEN. THE RECENT PROBLEM IS NOW I HAVE NO A/C-HEAT OR DEFROSTER. THS IS DUE, TO FAILURE OF THE AUTOMATIC TEMP CONTROL TO WORK. I T STARTED 1ST BY INTERMITTENTLY WORKING, TILL NOW NOT WORKING AT ALL, THIS IS JUST 1 MORE, TO THE LIST , OF MANY OTHER PROBLEMS. I DON'T THINK THAT IT IS AN COINCIDENCE THAT ALL MY ISSUE HAVE HAPPENNED, ALMOST EXACTLY, IN THE ORDER, OF ALL THE OTHER COMPLAINTS. I CAN'T UNDESTAND HOW A COMPANY CAN GET AWAY W/THIS. THIS NEW PROBLEM CAN COST UP TO $2000, IF IT IS, LIKE PREVIOUS REPORTED PROBLEMS, HAPPENS TO BE THE "BLEND DOORS". AS A HANDICAPPED DRIVER I DRIVE LESS THAN 4,000 MILES A YEAR. THIS IS THE ONLY AUTO I DRIVE, THUS THE MANY, MANY PROBS HAVE YET TO RAISE THIER HEAD. I HAVE READ ALMOST ALL COMPLAINTS(TOO MANY TO READ) THIS SUV SCHOULD BE A "TOTAL RECALL, I HAVE NEVER HEARD MORE COMPLAINTS & PROBLEMS, IN MY LIFE, FOR ANY AUTOMOBILE. THIS SUV SCHOULD BE STUDIED & RESEACHED, ON "HOW NOT TO BUILD AN AUTOMOBILE. JUST READ THE MANY COMPLAINTS HERE & ON THE INTERNET. WE ARE NOT MAKING THIS STUFF UP. I DON'T KNOW HOW THEY STAYED IN BUSINESS AS LONG AS THEY DID. WE, THE TAXPAYERS, BAILED THEM OUT. WHO IS BAILING OUT ALL THE OWNERS, OF THIS "DEATH-TRAP"? IF THAT IS NOT ABSURD ENUFF, MANY PROBLEMS COULD HAVE BEEN REPAIRED, BY JEEP & STILL CAN. WHAT IS THE PURPOSE, OF NHSTA, IF NOT TO INTERVENE? YOU HAVE ALL THE COMPLAINTS. HUNDREDS OF THEM. YOU HAVE THEM POSTED, YET, WE TAXPAYERS/OWNERS SAFETY, HAS BEEN AT RISK EVER SINCE THIS SUV WAS DRIVEN OUT OF THE SHOWROOM. HOW DID YOU NOT MAKE A RECALL ON THE ROTOR/BRAKES ISSUE WHICH WAS REPORTED AT 3,000 MILES? I AM SO FRUSTRATED. IS BRAKING PROBLEMS NOT A SAFETY ISSUE? PLEASE, HELP US!
NHTSA complaint #10283677 — an unverified report by a vehicle owner.
at 4,000 milesFarmingville, NY
POWER TRAIN:DRIVELINE
MY 1999 JEEP GRAND CHEROKEE LIMITED W/42,000 MILES. YES . NOT A TYPO . 42,000, ORIGNAL OWNER & "SCARED TO DEATH" TO DRIVE THIS SUV. I HAVE ALOT OF THE ALREADY PROBLEMS, THAT HAVE BEEN REPORTED. HAD TO PAY MANY, W/MY OWN CASH. THIS SUV SCHOULD HAVE CAME IN 1 COLOR "LEMON YELLOW". IT IS AN ACCIDENT WATNG TO HAPPEN. THE RECENT PROBLEM IS NOW I HAVE NO A/C-HEAT OR DEFROSTER. THS IS DUE, TO FAILURE OF THE AUTOMATIC TEMP CONTROL TO WORK. I T STARTED 1ST BY INTERMITTENTLY WORKING, TILL NOW NOT WORKING AT ALL, THIS IS JUST 1 MORE, TO THE LIST , OF MANY OTHER PROBLEMS. I DON'T THINK THAT IT IS AN COINCIDENCE THAT ALL MY ISSUE HAVE HAPPENNED, ALMOST EXACTLY, IN THE ORDER, OF ALL THE OTHER COMPLAINTS. I CAN'T UNDESTAND HOW A COMPANY CAN GET AWAY W/THIS. THIS NEW PROBLEM CAN COST UP TO $2000, IF IT IS, LIKE PREVIOUS REPORTED PROBLEMS, HAPPENS TO BE THE "BLEND DOORS". AS A HANDICAPPED DRIVER I DRIVE LESS THAN 4,000 MILES A YEAR. THIS IS THE ONLY AUTO I DRIVE, THUS THE MANY, MANY PROBS HAVE YET TO RAISE THIER HEAD. I HAVE READ ALMOST ALL COMPLAINTS(TOO MANY TO READ) THIS SUV SCHOULD BE A "TOTAL RECALL, I HAVE NEVER HEARD MORE COMPLAINTS & PROBLEMS, IN MY LIFE, FOR ANY AUTOMOBILE. THIS SUV SCHOULD BE STUDIED & RESEACHED, ON "HOW NOT TO BUILD AN AUTOMOBILE. JUST READ THE MANY COMPLAINTS HERE & ON THE INTERNET. WE ARE NOT MAKING THIS STUFF UP. I DON'T KNOW HOW THEY STAYED IN BUSINESS AS LONG AS THEY DID. WE, THE TAXPAYERS, BAILED THEM OUT. WHO IS BAILING OUT ALL THE OWNERS, OF THIS "DEATH-TRAP"? IF THAT IS NOT ABSURD ENUFF, MANY PROBLEMS COULD HAVE BEEN REPAIRED, BY JEEP & STILL CAN. WHAT IS THE PURPOSE, OF NHSTA, IF NOT TO INTERVENE? YOU HAVE ALL THE COMPLAINTS. HUNDREDS OF THEM. YOU HAVE THEM POSTED, YET, WE TAXPAYERS/OWNERS SAFETY, HAS BEEN AT RISK EVER SINCE THIS SUV WAS DRIVEN OUT OF THE SHOWROOM. HOW DID YOU NOT MAKE A RECALL ON THE ROTOR/BRAKES ISSUE WHICH WAS REPORTED AT 3,000 MILES? I AM SO FRUSTRATED. IS BRAKING PROBLEMS NOT A SAFETY ISSUE? PLEASE, HELP US!
NHTSA complaint #10283677 — an unverified report by a vehicle owner.
at 184,000 milesModesto, CA
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE REPLACED HER TRANSMISSION MODULE IN MARCH OF 2008. THE PART WAS REPLACED AGAIN IN DECEMBER OF 2008. THE VEHICLE WAS RECENTLY DRIVEN AND THE CONTACT STATED THAT THE MODULE HAS BEGUN TO FAIL FOR THE THIRD TIME. THE CONTACT FEELS THAT THIS IS A MANUFACTURER DEFECT AND WOULD LIKE AN INVESTIGATION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 184,000.
NHTSA complaint #10270119 — an unverified report by a vehicle owner.
at 120,000 milesDouglas, GA
POWER TRAIN:AUTOMATIC TRANSMISSION
THE SOLENOID CONTINUES TO GO OUT, THREATENING DAMAGE TO THE TRANSMISSION. IT HAS WENT OUT TWICE WITHIN A YEAR OF REPLACEMENT.
NHTSA complaint #10245286 — an unverified report by a vehicle owner.
at 110,000 milesLenexa, KS
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE ENGINE STALLED. THE CONTACT HAD TO QUICKLY PULL THE VEHICLE OFF THE ROAD TO AVOID A CRASH. WHILE HIS DAUGHTER WAS TRAVELING UP AN ON-RAMP, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. BY THE TIME THE CONTACT ARRIVED TO ASSIST, THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE ALSO OCCURRED WHILE DRIVING 40 MPH. THE CONTACT REPLACED THE FUEL FILTER HIMSELF BEFORE CALLING THE DEALER TO INQUIRE ABOUT NHTSA CAMPAIGN ID NUMBER 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 120,000.
NHTSA complaint #10227600 — an unverified report by a vehicle owner.
at 114,000 milesSpringfield, MOCrash1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE ROLLED BACKWARDS OUT OF THE DRIVEWAY, DROVE OVER A RETAINING WALL, AND RESTED AGAINST A NEIGHBORING HOME. THE DOOR OF THE VEHICLE KNOCKED THE CONTACT TO THE GROUND AND CAUSED MINOR BACK AND WRIST INJURIES. THE GEAR POSITION INDICATOR FAILED, WHICH CAUSED THE CONTACT TO BELIEVE THAT THE VEHICLE WAS IN PARK. THE CURRENT AND FAILURE MILEAGES WERE 114,000.
NHTSA complaint #10202986 — an unverified report by a vehicle owner.
at 82,000 milesBurlington, WI
POWER TRAIN:AUTOMATIC TRANSMISSION
TRUCK ONE DAY WENT TO SH*T FROM 2ND INTO 3RD OR THE OVERDRIVE AND MADE A HUGE CLUNK AND JERKED THE TRUCK SEVERELY.. NOW AFTER YOU HAVE THE TRUCK WARMED UP AND ARE GOING TO HIT 3RD GEAR TRUCK WILL DO THE SAME AND THE SHIFT DOWN AGAIN RIGHT AWAY CAUSING VEHICLE TO CLUNK AND JERK HARD CONTINUOUSLY.. I MUST DRIVE WITH THE OVERDRIVE TURNED OFF AND THERE FOR RESULTING IN HIGHER RPM AT A HIGH SPEED.
NHTSA complaint #10180710 — an unverified report by a vehicle owner.
at 91,000 milesHazel Crest, IL
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
DT*: THE CONTACT STATED THE VEHICLE TRANSFER CASE IN THE ENGINE SHIFTED FROM 4 TO 2 WHEEL DRIVE. THIS HAS BEEN A PROBLEM SINCE THE CONTACT ACQUIRED THE VEHICLE. THE CONTACT ALSO EXPRESSED THE VEHICLE OVERHEATED, BUT THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER TO EVALUATE OR DETERMINE THE PROBLEMS.
NHTSA complaint #10166999 — an unverified report by a vehicle owner.
at 73,000 milesWatertown, WI
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THERE IS A LOUD NOISE COMING FROM THE DRIVE TRAIN OF THE VEHICLE. BELIEVE IT MAY BE RELATED TO THE REAR DIFFERENTIAL. THE JEEP DEALER AT THE 30,000 MILE SERVICE PUT THE WRONG FLUID IN AND IT WAS DRIVEN BEFORE I CAUGHT IT. ALL THE SEALS UNDER THE VEHICLE LEAKED AGAIN AT 59,000 AND ANOTHER JEEP DEALER SUPPOSEDLY REPLACED THE FLUIDS WITH THE RIGHT TYPE.
NHTSA complaint #10149828 — an unverified report by a vehicle owner.
at 99,000 milesO'fallon, MO
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
DT: THE CONTACT STATED THE FOUR WHEEL DRIVE WAS INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY DIAGNOSED A PROBLEM AS THE TRANSFER CASE. THE TRANSFER CASE WILL HAVE TO BE REPLACED AS A DIRECT RESULT OF THE WRONG TRANSMISSION FLUID BEING USED. THE CONTACT USED THE FLUID THE OWNER'S MANUAL SUGGESTED, MOPAR AUTOMATIC TRANSMISSION FLUID OR THE EQUIVALENT LABELED DEXRON 3. THE DEALERSHIP STATED THE FLUID BEING USED IS RED IN COLOR AND SHOULD BE AMBER. BOTH THE DEALERSHIP AND MANUFACTURER TOLD THE CONTACT THE OWNER'S MANUAL HAS THE WRONG TRANSMISSION FLUID INFORMATION. *AK UPDATED 2/7/2006 -
NHTSA complaint #10146557 — an unverified report by a vehicle owner.
at 35,000 milesDousman, WI
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TIE ROD ENDS REPLACED . COOLING FAN SENSOR , FRONT WHEEL BEARINGS, REAR DIFFERENTIAL COMPLETELY REBUILT, WHAT'S NEXT? WILL NEVER BUY A CHRYSLER PRODUCT AGAIN!!!!!!!!
NHTSA complaint #10143609 — an unverified report by a vehicle owner.
at 78,300 milesSandy, UT
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ENGINE DIES AT ANY SPEED WITHOUT WARNING AND WITHOUT ILLUMINATING THE CHECK ENGINE LIGHT. NO ERROR CODES ARE STORED. IT ACTS AS IF SOMEONE JUST TURNED THE IGNITION KEY TO OFF AND ALL OF THE GAUGES ON THE INSTRUMENT PANEL ARE ZEROED TO THE LEFT BUT EVERYTHING ELSE ELECTRICAL STILL WORKS, STARTER, POWER WINDOWS, RADIO, HORN, LIGHTS, POWER-SEATS, ETC. ETC.. THIS TENDS TO HAPPEN MORE OFTEN ON WARM DAYS, OVER 88 DEGREES F AND SEEMS TO BE A SHUTDOWN OF THE PCM WHICH CONTROLS THE FUEL PUMP, FUEL INJECTORS AND THE IGNITION SYSTEM. WHEN THE PCM SHUTS DOWN, IT DROPS OUTPUT TO PCM'S COMPUTER BUS CALLED THE CCD. I CHANGED THE PARTS THAT THE DEALER WANTED TO CHANGE LIKE THE FUEL PUMP, CRANK AND CAM SENSORS AND CLEANED A HOST OF OTHER SENSORS BUT THE PROBLEM REMAINS. THE PROBLEM IS WITH THE PCM. THE DEALER DENIES COVERAGE BECAUSE THE MILEAGE HAS JUST CREPT OVER 80,000 MILES ALTHOUGH I BEGAN DISCUSSING IT WITH THEM AND BUYING PARTS FROM THEM BACK ON MARCH 5, 2005. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT WARRANTS THE PCM, P/N RL044427AC THROUGH AJ, ON THE 1999 JEEP GRAND CHEROKEE BE RECALLED.
NHTSA complaint #10131577 — an unverified report by a vehicle owner.
at 57,000 milesApopka, FM
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
BETWEEN YEARS 3 AND 5 REPLACED BOTH TAIL LIGHT ASSEMBLY UNITS. NOT COVERED UNDER EXTENDED WARRANTY. PROBLEM STARTING VEHICLE. TOOK TO DEALER AT LEAST 5 TIMES. DEALER KEPT REPLACING FUEL PUMP AND SAYING IT WAS BAD. PROBLEM STILL OCCURS. REPLACED TRANSMISSION SENSOR. REPLACED HOOD HYDRAULICS. NOW HEARING NOISE FROM REAR END AT ANY SPEED. BEING TOLD BY MY MECHANICAL THAT REAR END NEEDS TO BE REPLACED.
NHTSA complaint #10131597 — an unverified report by a vehicle owner.
at 9,046 milesMedfield, MA
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: 1999 JEEP GRAND CHEROKEE. THE VEHICLE HAS 48,677 MILES CURRENTLY. AT 14,754 MILES THEY RESURFACED THE FRONT BRAKE ROTORS AND REPLACED THE PADS, THIS WAS ON OCTOBER 18, 2000. THEN ON JULY 15, 2002, AT 28,186 MILES THE FRONT BRAKE ROTORS HAD TO BE REPLACED AND THE PADS. ON MAY 3, 2004 AT 42,123 MILES, THE ROTORS HAD TO BE RESURFACED AND REPLACE THE PADS. ON MONDAY, JULY 11, 2005 AT 48,502 MILES THE VEHICLE WAS TAKEN IN FOR A LUBE JOB AND THE CONSUMER ASKED TO HAVE THE BRAKES CHECKED BECAUSE HE FELT PULSATION IN THE BRAKE. SHE WAS TOLD THE ROTORS NEED TO BE REPLACED AGAIN AND NEW PADS WOULD BE NEEDED. THE DEALERSHIP STATES THE BRAKES ARE NOT COVERED UNDER THE WARRANTY BECAUSE THEY ARE CONSIDERED WEAR AND TEAR ITEMS AND ONLY COVERED FOR 12 MONTHS OR 12,000 MILES. AFTER SPEAKING WITH THE DISTRICT SERVICE MANAGER, SHE WAS REIMBURSED, $211, FOR THE WORK DONE ON MAY 3, 2004. ACCORDING TO THE SERVICE DEPARTMENT, THIS MODEL IS HAVING PROBLEMS WITH THE FRONT BRAKE SYSTEM. IT IS DUE TO THE FACT THAT THEY ARE NO LONGER MADE OF ASBESTOS. WHEN SHE CALLED THE MANUFACTURER, ALL THEY DID WAS READ THE WARRANTY TO HIM. *AK THERE WAS A VIBRATION UNDER THE VEHICLE, PULSATION FROM THE BRAKES, A LEAKING TRANSFER CASE, REAR DIFFERENTIAL LEAK, VIBRATION IN THE FRONT END, A SLIGHT BRAKE PULSATION, REGULAR PULSATION FROM THE BRAKES, GRINDING SOUND REAR END, AND RADIATOR LEAKING. *SC
NHTSA complaint #10128877 — an unverified report by a vehicle owner.
at 103,743 milesReidsville, NC
POWER TRAIN:AXLE ASSEMBLY
FAILURE OF THE REAR AXLE SEAL/BEARINGS - GREASE LEAKING ONTO THE REAR BRAKES (SAFETY HAZARD) THIS IS THE 4TH FAILURE ON THIS VEHICLE - 1) REPAIRED UNDER WARRANTY 2) REPAIRED AT COST OF $250.71 @ 65,891 MILES 3) REPAIRED UNDER 3 WAY SPLIT $200.00 MY PART @ 78,203 MILES 4)FAILED AT 103,473 MILES ESTIMATED COST OF REPAIR $202.58 (NOT BY DEALER) TOLD BY MECHANIC AT DEALER THAT THE FALT IS IN THE CASTING OF HOUSING AND JEEP KNOWS THIS AND WILL CONTINUE TO FAIL. CALLED JEEP ( DAIMLERCHRYSLER) CUSTOMER ASSISTANCE AND WAS HELD ON PHONE FOR 20 MIN THEN WAS TOLD JEEP COULD DO NOTHING ABOUT THIS OTHER THAN RECOMMEND A DIFFERENT DEALER.
NHTSA complaint #10128533 — an unverified report by a vehicle owner.
at 103,743 milesReidsville, NC
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
FAILURE OF THE REAR AXLE SEAL/BEARINGS - GREASE LEAKING ONTO THE REAR BRAKES (SAFETY HAZARD) THIS IS THE 4TH FAILURE ON THIS VEHICLE - 1) REPAIRED UNDER WARRANTY 2) REPAIRED AT COST OF $250.71 @ 65,891 MILES 3) REPAIRED UNDER 3 WAY SPLIT $200.00 MY PART @ 78,203 MILES 4)FAILED AT 103,473 MILES ESTIMATED COST OF REPAIR $202.58 (NOT BY DEALER) TOLD BY MECHANIC AT DEALER THAT THE FALT IS IN THE CASTING OF HOUSING AND JEEP KNOWS THIS AND WILL CONTINUE TO FAIL. CALLED JEEP ( DAIMLERCHRYSLER) CUSTOMER ASSISTANCE AND WAS HELD ON PHONE FOR 20 MIN THEN WAS TOLD JEEP COULD DO NOTHING ABOUT THIS OTHER THAN RECOMMEND A DIFFERENT DEALER.
NHTSA complaint #10128533 — an unverified report by a vehicle owner.
at 103,743 milesReidsville, NC
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
FAILURE OF THE REAR AXLE SEAL/BEARINGS - GREASE LEAKING ONTO THE REAR BRAKES (SAFETY HAZARD) THIS IS THE 4TH FAILURE ON THIS VEHICLE - 1) REPAIRED UNDER WARRANTY 2) REPAIRED AT COST OF $250.71 @ 65,891 MILES 3) REPAIRED UNDER 3 WAY SPLIT $200.00 MY PART @ 78,203 MILES 4)FAILED AT 103,473 MILES ESTIMATED COST OF REPAIR $202.58 (NOT BY DEALER) TOLD BY MECHANIC AT DEALER THAT THE FALT IS IN THE CASTING OF HOUSING AND JEEP KNOWS THIS AND WILL CONTINUE TO FAIL. CALLED JEEP ( DAIMLERCHRYSLER) CUSTOMER ASSISTANCE AND WAS HELD ON PHONE FOR 20 MIN THEN WAS TOLD JEEP COULD DO NOTHING ABOUT THIS OTHER THAN RECOMMEND A DIFFERENT DEALER.
NHTSA complaint #10128533 — an unverified report by a vehicle owner.
at 60,000 milesRoseville, CA
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
AIR CONDITION HARNESS WIRE REPAIR AND CONTROLLER UNIT REPLACEMENT. ELECTRICAL SHORTAGE AFTER REPAIR BLAMED ON BATTERY JUST REPLACED LAST YEAR. PAID $5,244.00 AND THEN REQUIRED TO PAY $500.00 FOR NEW CABLES AND BATTERY AFTER HAVING THE VEHICLE BACK IN MY POSESSION FOR LESS THAN 1 HOUR.SHORTAGE AFTER REPAIR BLEW OUT BATTERY SUPPOSEDLY. TRANSFER CASE REPLACED, BRAKES, ROTORS REPLACED, TIRES PEALING ON WALLS REPLACED, PINION SEAL LEAK AND MORE.
NHTSA complaint #10126140 — an unverified report by a vehicle owner.
at 95,000 milesCharlotte, NC
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DT: WITHOUT WARNING THE VEHICLE SHUT DOWN. THIS HAPPENED AT ANY SPEED AND ANY WEATHER. DEALER SAID IT WAS THE POWER CONTROL MODULE (PCM), AND THE PART WAS ON BACK ORDER. MANUFACTURER SAID THEY COULDN'T DO ANYTHING TO SPEED UP THE PROCESS AND WERE TRYING TO GET THE PARTS TO THE DEALER AS QUICK AS POSSIBLE. THE CONSUMER WAS ON WAITING LIST FOR PART. THE CONSUMER WAS CONCERNED ABOUT FAMILY WHEN DRIVING AND CAR SHUTS OFF. THE CONSUMER SAID CAR TAKES ABOUT 5 MINUTES F TO START BACK UP, SOMETIMES LONGER. REPLACEMENT OF PART WAS NOT INCLUDED IN ANY MAINTENANCE SCHEDULE. *AK *SC
NHTSA complaint #10125466 — an unverified report by a vehicle owner.
at 125,000 milesBedford, TX
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
REAR AXLE PINION GEAR AND BEARING FAILURE DUE TO RETAINING NUT BACKING OFF. IF LEFT UNFOUNDED FAILURE OF DRIVE TRAIN AND REAR AXLE LOCK UP WOULD OCCUR. INITIAL THOUGHT BY MECHANIC UNIVERSAL JOINT WAS BAD. FURTHER INVESTIGATION FOUND RETAINING NUT BACKED OUT, RING AND PINION GEAR AND AXLE BEARINGS CHEWED UP AS RESULT OF NUT BACKING OFF.
NHTSA complaint #10118042 — an unverified report by a vehicle owner.