Owners have filed 2,319 complaints
about the 1999 Jeep Grand Cherokee with NHTSA between 1998 and 2021.
The largest single group is the brakes.
Across this model's run it ranks 5 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 99
Against the median year of the Jeep Grand Cherokee. 50 means typical for this
model; 100 means roughly double.
Severity — 55
10.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 31
18% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1999 compares with every other Jeep Grand Cherokee
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.1%
1,000 – 9,999 miles
497.1%
10,000 – 24,999 miles
365.2%
25,000 – 49,999 miles
10114.6%
50,000 – 74,999 miles
13018.8%
75,000 – 99,999 miles
9113.1%
100,000 – 149,999 miles
17525.3%
150,000+ miles
11015.9%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
1999 Jeep Grand Cherokee 4-DR. 4x4
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 1998peak 111May 2021
NHTSA investigations into the 1999 Jeep Grand Cherokee
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA12005Opened 12 Jun 2012Closed 14 Nov 2014FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and...
PE10031Opened 23 Aug 2010Closed 14 Jun 2012FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicle...
DP09005Opened 6 Nov 2009Closed 23 Aug 2010FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of roll...
EA01017Opened 1 Nov 2001Closed 18 Dec 2002POWER TRAIN
ROLL-AWAY IN REVERSE WHEN PARKED
DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONALITY AND ERGONOMICS, HELPS TO PROVIDE FEEDBACK TO THE DRIVER TO INDICATE WHETHER ?PARK? HAS OR HAS NOT BEEN ACHIEVED.ALTHOUGH THE INVESTIGATOR WAS ABLE TO INDUCE A ?FALSE PARK? IN THE WJ PLATFORM FOR 6 CYL. VEHICLES, THE LEVEL OF DIFFICULTY WAS GREATER THAN THAT REQUIRED FOR ALL ZJ MODELS, AND THE CO...
PE01021Opened 28 Jun 2001Closed 1 Nov 2001POWER TRAIN
INADVERTENT ROLLAWAY IN REVERSE PARK
Recalls on the 1999 Jeep Grand Cherokee
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
06E064000
EXTERIOR LIGHTING
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
06E022000
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
06E023000
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
06E011000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
Risk: IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
Risk: THIS COULD RESULT IN A VEHICLE FIRE.
01V119000
SEAT BELTS:FRONT:RETRACTOR
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Risk: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201322262,760 units in Canada
Structure
Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles. The company will carry out a voluntary customer satisfaction campaign to minimize the risk of fuel leakage in certain low-speed collisions. Chrysler will inspect the affected vehicles and will replace aftermarket trailer hitches that present sharp edges or puncture risks to the fuel tank with a Chrysler trailer hitch as necessary. This action is not being conducted under the requirements of the Motor Vehicle Safety Act.
Recall 200207443,127 units in Canada
Engine
Certain sport utility vehicles equipped with a 4.0L engine only. The design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location. This could result in a vehicle fire. Correction: Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder.
Recall 200113410,930 units in Canada
Seats And Restraints
Certain vehicles fail to comply with requirements of C.M.V.S.S. No. 209, "Seat Belt Assemblies." The front seat belt retractor may not work properly, it therefore will not adequately protect occupants in the event of a crash. Correction: Dealers will replace the seat belt retractor.
Recall 200004517,530 units in Canada
Seats And Restraints
On certain vehicles, the adjustable turning loop on the shoulder belt top mounting bolt may have been manufactured with a core hardness that exceeds the specification for this type of application. Due to the excessive core hardness, these mounting bolts may not withstand the force required to function properly in certain impact situations, increasing the risk of injury to a belted occupant. Correction: The upper adjustable turning loop bolt will be replaced with a bolt of proper hardness.
Recall 19982321,041 units in Canada
Seats And Restraints
On certain vehicles, the rear outboard seatbelt retractor spring could disengage from the rewind mechanism, disabling the retractor function which prevents the belt from fitting snugly around the occupant. Correction: Rear outboard seat belt retractor assemblies will be replaced.
Recall 1998226143 units in Canada
Emissions
Certain vehicles do not comply with CMVSS 1101 - emission device. The wrong vehicle emission control information label (veci) may have been installed. Correction: A correct vehicle emission control information label along with installation instructions will be mailed to owners.
Recall 1998215134 units in Canada
Emissions
Certain vehicles may not comply with CMVSS 1103 - exhaust emissions. The spark plugs on these vehicles may fail due to loose centre electrodes. Plug failure may result in exhaust emissions in excess of the regulations. Correction: Spark plugs will be replaced on affected vehicles.
Reports where the owner recorded a crash, a fire, an injury or a death.
Douglasville, GA1 injured
ENGINE
YOU ARE DRIVING ALONG ON A HIGHWAY DOING 70 MILES PER HOUR AND THE CAR STARTS STOPPING THIS TIME YOU BARELY GET ONTO THE SHOULDER. OR, YOU ARE DRIVING ALONG THE CAR STOPS YOU PUT ON YOUR FLASHERS AND YOU HEAR THE TRUCKS BEHIND YOU BREAKING AND SLIDING TO THE SIDE OF THE ROAD. I WAS IN MOTION AT LEAST TEN OF THE TIMES THE JEEP DECIDED TO STOP. I HAVE HAD MY GRANDS IN THERE ALL UNDER FIVE WHEN WE ALMOST DIED BUT BECAUSE I AM ON A FIXED INCOME WITH A 1999 JEEP GRAND CHEROKEE THAT YOU SWEAR BY I AM JUST OUT OF LUCK AS YOUR DEALERS ALL SAY THEY DO NOT FIX ANYTHNG THAT OLD I AM GUESSING, AS THEY COULD ONLY FIX IT FOR TEN YEARS IT SHOULD HAVE ONLY LASTED TEN YEARS. THE LAST TIME IT HAPPENED I WAS SITTING IN A PARKING LOT WAITING FOR A TOW FOR SEVEN HOURS WHEN I FINALLY CALLED MY SON TO PICK UP HIS CHILDREN AND I HAD TO STAY ANOTHER FOUR HOURS ON MARCH 15, 2020. FINALLY GOT IT TOWED TO HIS HOUSE WHERE IT STILL SITS AS EVERYONE OF YOUR DEALERSHIPS HAVE REASONS FOR WHY THEY DO NOT FIX CARS OVER TEN YEARS OLD. PERHAPS PART OF YOUR MARKETING SHOULD SAY AFTER TEN YEARS YOU SHOULD THROW IT AWAY BECAUSE WE ARE NOT GOING TO FIX IT.
NHTSA complaint #11341163 — an unverified report by a vehicle owner.
at 180,000 milesPhiladelphia, PAFire
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING ODOR IN THE VEHICLE WITHOUT WARNING. IN ADDITION, THE INTERIOR LIGHTING, HAZARD LIGHTS, AND TURN SIGNALS WOULD TURN ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
NHTSA complaint #10933706 — an unverified report by a vehicle owner.
at 180,000 milesPhiladelphia, PAFire
INTERIOR LIGHTING
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING ODOR IN THE VEHICLE WITHOUT WARNING. IN ADDITION, THE INTERIOR LIGHTING, HAZARD LIGHTS, AND TURN SIGNALS WOULD TURN ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
NHTSA complaint #10933706 — an unverified report by a vehicle owner.
at 180,000 milesPhiladelphia, PAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING ODOR IN THE VEHICLE WITHOUT WARNING. IN ADDITION, THE INTERIOR LIGHTING, HAZARD LIGHTS, AND TURN SIGNALS WOULD TURN ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
NHTSA complaint #10933706 — an unverified report by a vehicle owner.
Evansville, INCrash
UNKNOWN OR OTHER
PURCHASED A VEHICLE FROM CARMART IN 09-29-2015 A 1999 JEEP GRAND CHEROKEE A COUPLE OF MONTHS LATER THE VEHICLE SHUT OFF WHILE I WAS ON THE HIGHWAY, IT STARTED RIGHT BACK UP. I CONTACTED CARMART AND ON JANUARY 82016 VEHICLE WAS SENT TO A SHOP PARKING CLEAN WHERE THEY CHANGE MY TP SENSOR. IT RAN FINE FOR A FEW MORE MONTHS AND BEGAN TO SHUT OFF AGAIN IN PARKED,DRIVING DOWN A RESIDENTIAL AREA AND EVEN ON THE HIGHWAY. BACK TO CARMART 6-9-2016 CAR WENT TO SEARS FIXED THROTTLE BODY,RADIATOR GOT CAR BACK ON 6-16-2016 ON 6-18 BACK AT SEARS CARS DO FUEL FILTER 6-20-2016 CAR STILL SHUT OFF AGREED TO TAKE BACK TO SHOP ON 6-28-2016 AS OF JULY 5TH 2016 STILL HAVE NOT RECEIVED MY CAR BACK. UNSURE WHAT IS THE SOURCE OF PROBLEM HOWEVER WHEN IT SHUTS OFF THE RPM GOES ALL THE WAY TO ZERO . THIS IS ENDANGERING ME AND MY FAMILY HOWEVER I STILL HAVE TO PAY MY CAR NOTE
NHTSA complaint #10882620 — an unverified report by a vehicle owner.
at 110,000 milesFinwick, WVCrash
AIR BAGS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THERE WAS A DEER IN THE MIDDLE OF THE ROAD THAT CAUSED THE CONTACT TO SWERVE TO THE LEFT AND CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
NHTSA complaint #10779860 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Sunbury, OH
STRUCTURE:BODY
Found that there is a plastic fuel tank mounted behind the rear axle hanging down below the bumper and was told if I get rear ended it could cause an explosion that would need to have a hitch receiver installed to protect the fuel tank
NHTSA complaint #11417566 — an unverified report by a vehicle owner.
Sunbury, OH
FUEL/PROPULSION SYSTEM
Found that there is a plastic fuel tank mounted behind the rear axle hanging down below the bumper and was told if I get rear ended it could cause an explosion that would need to have a hitch receiver installed to protect the fuel tank
NHTSA complaint #11417566 — an unverified report by a vehicle owner.
Douglasville, GA1 injured
ENGINE
YOU ARE DRIVING ALONG ON A HIGHWAY DOING 70 MILES PER HOUR AND THE CAR STARTS STOPPING THIS TIME YOU BARELY GET ONTO THE SHOULDER. OR, YOU ARE DRIVING ALONG THE CAR STOPS YOU PUT ON YOUR FLASHERS AND YOU HEAR THE TRUCKS BEHIND YOU BREAKING AND SLIDING TO THE SIDE OF THE ROAD. I WAS IN MOTION AT LEAST TEN OF THE TIMES THE JEEP DECIDED TO STOP. I HAVE HAD MY GRANDS IN THERE ALL UNDER FIVE WHEN WE ALMOST DIED BUT BECAUSE I AM ON A FIXED INCOME WITH A 1999 JEEP GRAND CHEROKEE THAT YOU SWEAR BY I AM JUST OUT OF LUCK AS YOUR DEALERS ALL SAY THEY DO NOT FIX ANYTHNG THAT OLD I AM GUESSING, AS THEY COULD ONLY FIX IT FOR TEN YEARS IT SHOULD HAVE ONLY LASTED TEN YEARS. THE LAST TIME IT HAPPENED I WAS SITTING IN A PARKING LOT WAITING FOR A TOW FOR SEVEN HOURS WHEN I FINALLY CALLED MY SON TO PICK UP HIS CHILDREN AND I HAD TO STAY ANOTHER FOUR HOURS ON MARCH 15, 2020. FINALLY GOT IT TOWED TO HIS HOUSE WHERE IT STILL SITS AS EVERYONE OF YOUR DEALERSHIPS HAVE REASONS FOR WHY THEY DO NOT FIX CARS OVER TEN YEARS OLD. PERHAPS PART OF YOUR MARKETING SHOULD SAY AFTER TEN YEARS YOU SHOULD THROW IT AWAY BECAUSE WE ARE NOT GOING TO FIX IT.
NHTSA complaint #11341163 — an unverified report by a vehicle owner.
North LAS Vegas, NV
WHEELS
LATELY I BEEN HAVING TROUBLE STARTIMG THE JEEP. AT FIRST IT SEEMS AS IF THE BATTERY IS LOW. SOUNDS LIKE IT WONT START BUT THEN IT SLOWLY PICKS UP AND STARTS IF I PRESS THE GAS. I CHANGED BATTERY BUT STILL HAVING TROUBLE. BUT ONCE ITS ON AND RUNNING IT SEEMS FINE. I ALSO HAVE A STEERING PROBLEM. TRUCK SEEMS TO PULL TO THE LEFT
NHTSA complaint #11322265 — an unverified report by a vehicle owner.
North LAS Vegas, NV
STEERING
LATELY I BEEN HAVING TROUBLE STARTIMG THE JEEP. AT FIRST IT SEEMS AS IF THE BATTERY IS LOW. SOUNDS LIKE IT WONT START BUT THEN IT SLOWLY PICKS UP AND STARTS IF I PRESS THE GAS. I CHANGED BATTERY BUT STILL HAVING TROUBLE. BUT ONCE ITS ON AND RUNNING IT SEEMS FINE. I ALSO HAVE A STEERING PROBLEM. TRUCK SEEMS TO PULL TO THE LEFT
NHTSA complaint #11322265 — an unverified report by a vehicle owner.
North LAS Vegas, NV
ELECTRICAL SYSTEM
LATELY I BEEN HAVING TROUBLE STARTIMG THE JEEP. AT FIRST IT SEEMS AS IF THE BATTERY IS LOW. SOUNDS LIKE IT WONT START BUT THEN IT SLOWLY PICKS UP AND STARTS IF I PRESS THE GAS. I CHANGED BATTERY BUT STILL HAVING TROUBLE. BUT ONCE ITS ON AND RUNNING IT SEEMS FINE. I ALSO HAVE A STEERING PROBLEM. TRUCK SEEMS TO PULL TO THE LEFT
NHTSA complaint #11322265 — an unverified report by a vehicle owner.
at 118,000 milesCollinsville, OK
ENGINE
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
NHTSA complaint #11317913 — an unverified report by a vehicle owner.
at 180,000 milesBuffalo, NY
AIR BAGS
I HAVE A LEAK IN MY GAS TANK. I STOPPED AT A GAS STATION TO PUT GAS IN IT AND NOTICED A LEAK COMING FROM MY GAS TANK BEFORE I STARTED FILLING IT. IT WAS DRIPPING OFF GAS TANK COVER....
NHTSA complaint #11288240 — an unverified report by a vehicle owner.
at 180,000 milesBuffalo, NY
FUEL/PROPULSION SYSTEM
I HAVE A LEAK IN MY GAS TANK. I STOPPED AT A GAS STATION TO PUT GAS IN IT AND NOTICED A LEAK COMING FROM MY GAS TANK BEFORE I STARTED FILLING IT. IT WAS DRIPPING OFF GAS TANK COVER....
NHTSA complaint #11288240 — an unverified report by a vehicle owner.
at 203,000 milesAustell, GA
ELECTRICAL SYSTEM
"TAKATA RECALL" TO BE TRUTHFULLY HONEST NOTHING ABOUT THIS JEEP IS SAFE I DIDN'T KNOW THAT I COULD PUT IN A RECALL FOR THIS JEEP BECAUSE I THOUGHT IT WAS TOO OLD AND TOO LATE ANYWAY SENSORS ARE HORRIBLE NO TURNING SIGNALS , MY BELT ASSEMBLY BREAKS A PART WHILE DRIVING RADIATOR GETS REALLY HOT TO THE POINT OF SMOKING EVEN WHEN MY COOLANT IS FULL I HAVE SUN ROOF PROBLEMS BECAUSE WATER LEAKS THROUGH IT AND FLOODS THE DRIVER AND PASSENGER SIDE TRUNK WILL NOT OPEN MY SUSPENSION IS IN GREAT NEED OF HELP IT DOESN'T EVEN BOUNCE , ALOT OF SAFETY PROBLEMS BUT LIKE I SAID DIDN'T KNOW I COULD FOR FILE FOR A RECALL SO I'M HOPING THAT THIS CAN GET RECALLED.
NHTSA complaint #11218014 — an unverified report by a vehicle owner.
at 203,000 milesAustell, GA
ENGINE
"TAKATA RECALL" TO BE TRUTHFULLY HONEST NOTHING ABOUT THIS JEEP IS SAFE I DIDN'T KNOW THAT I COULD PUT IN A RECALL FOR THIS JEEP BECAUSE I THOUGHT IT WAS TOO OLD AND TOO LATE ANYWAY SENSORS ARE HORRIBLE NO TURNING SIGNALS , MY BELT ASSEMBLY BREAKS A PART WHILE DRIVING RADIATOR GETS REALLY HOT TO THE POINT OF SMOKING EVEN WHEN MY COOLANT IS FULL I HAVE SUN ROOF PROBLEMS BECAUSE WATER LEAKS THROUGH IT AND FLOODS THE DRIVER AND PASSENGER SIDE TRUNK WILL NOT OPEN MY SUSPENSION IS IN GREAT NEED OF HELP IT DOESN'T EVEN BOUNCE , ALOT OF SAFETY PROBLEMS BUT LIKE I SAID DIDN'T KNOW I COULD FOR FILE FOR A RECALL SO I'M HOPING THAT THIS CAN GET RECALLED.
NHTSA complaint #11218014 — an unverified report by a vehicle owner.
at 203,000 milesAustell, GA
ELECTRONIC STABILITY CONTROL (ESC)
"TAKATA RECALL" TO BE TRUTHFULLY HONEST NOTHING ABOUT THIS JEEP IS SAFE I DIDN'T KNOW THAT I COULD PUT IN A RECALL FOR THIS JEEP BECAUSE I THOUGHT IT WAS TOO OLD AND TOO LATE ANYWAY SENSORS ARE HORRIBLE NO TURNING SIGNALS , MY BELT ASSEMBLY BREAKS A PART WHILE DRIVING RADIATOR GETS REALLY HOT TO THE POINT OF SMOKING EVEN WHEN MY COOLANT IS FULL I HAVE SUN ROOF PROBLEMS BECAUSE WATER LEAKS THROUGH IT AND FLOODS THE DRIVER AND PASSENGER SIDE TRUNK WILL NOT OPEN MY SUSPENSION IS IN GREAT NEED OF HELP IT DOESN'T EVEN BOUNCE , ALOT OF SAFETY PROBLEMS BUT LIKE I SAID DIDN'T KNOW I COULD FOR FILE FOR A RECALL SO I'M HOPING THAT THIS CAN GET RECALLED.
NHTSA complaint #11218014 — an unverified report by a vehicle owner.
at 188,000 milesPhoenix, AZ
AIR BAGS
TAKATA RECALL....MY DASH BOARD "AIR BAG" WARNING RED LIGHT HAS BEEN ON FOR OVER A YEAR AND NOONE KNOWS WHY! IS IT BECAUSE MY AIR BAGS ARE TAKATA? I HAVE NOT BEEN IN AN ACCIDENT AND THEY HAVE NEVER POPPED OUT! HOW DOES ONE KNOW THEIR STATUS ON THIS 1999 JEEP?
NHTSA complaint #11192583 — an unverified report by a vehicle owner.
at 125,000 milesDenver, CO
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL PUMP FAILED AND THE VEHICLE FAILED TO START. THE CONTACT REPLACED THE BATTERY, BUT IT WAS NOT THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP GROUND WIRES MAY BE DEFECTIVE, WHICH COULD HAVE PREVENTED THE VEHICLE FROM STARTING. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
NHTSA complaint #11091736 — an unverified report by a vehicle owner.
at 81,000 milesPort Jervis, NY
POWER TRAIN
1ST ISSUE IS THE SEAT BELT BUCKLES ARE ALMOST IMPOSSIBLE TO DISENGAGE. THEY HANG UP SO BAD OUR 10 YR OLD GRAND DAUGHTER NEEDS HELP TO REMOVE THE BELT. THE BELT FOR THE DRIVER HAS SAME ISSUE TO WHERE IT IS EVEN DIFFICULT FOR AN ADULT TO GET IT TO UNLATCH. 2ND ISSUE IS THE TRANSMISSION SLIPS WHEN SHIFTING FROM 2ND TO 3RD WHEN COLD. WHEN IT HAS BEEN DRIVEN FOR A FEW MILES IT SHIFTS NORMAL. THIS APPEARS TO BE A PROBLEM A LOT OF JEEP OWNERS HAVE. IT IS A NOTED PROBLEM IN OTHER CHRYSLER VEHICLES WITH THE 42RE TRANSMISSION. THIS ISSUE SHOULD BE ADDRESSED SINCE IT IS SO WIDE SPREAD.
NHTSA complaint #11078473 — an unverified report by a vehicle owner.
at 81,000 milesPort Jervis, NY
SEAT BELTS
1ST ISSUE IS THE SEAT BELT BUCKLES ARE ALMOST IMPOSSIBLE TO DISENGAGE. THEY HANG UP SO BAD OUR 10 YR OLD GRAND DAUGHTER NEEDS HELP TO REMOVE THE BELT. THE BELT FOR THE DRIVER HAS SAME ISSUE TO WHERE IT IS EVEN DIFFICULT FOR AN ADULT TO GET IT TO UNLATCH. 2ND ISSUE IS THE TRANSMISSION SLIPS WHEN SHIFTING FROM 2ND TO 3RD WHEN COLD. WHEN IT HAS BEEN DRIVEN FOR A FEW MILES IT SHIFTS NORMAL. THIS APPEARS TO BE A PROBLEM A LOT OF JEEP OWNERS HAVE. IT IS A NOTED PROBLEM IN OTHER CHRYSLER VEHICLES WITH THE 42RE TRANSMISSION. THIS ISSUE SHOULD BE ADDRESSED SINCE IT IS SO WIDE SPREAD.
NHTSA complaint #11078473 — an unverified report by a vehicle owner.
at 137,000 milesHarrisonburg, VA
SEATS
AT APPROXIMATELY 137,000 MILES, THE DRIVER'S SEAT FRAME SNAPPED AT TWO POINTS, CAUSING THE SEAT TO ROCK FROM SIDE TO SIDE WHEN ENTERING/EXITING AND WHEN MAKING SHARP TURNS. SINCE IT IS NOT ATTACHED TO THE FRAME AT THAT POINT, IT WILL NOT PASS INSPECTION. I WAS IN MOTION ON A BUSY CITY STREET ON THE WAY TO SCHOOL WHEN THE SEAT GAVE WAY AND STARTED MOVING.
NHTSA complaint #11044918 — an unverified report by a vehicle owner.
at 216,000 milesSchuylkill Haven, PA
ENGINE
MOTOR KEEPS STALLING WHILE DRIVING OR IDLE. THIS IS UNSAFE.. MY LIFE IS ON THE LINE. REPLACED ALL PARTS THAT DEAL WITH ISSUES AND ISSUES ARE STILL THERE. .. RECALL AND FIX ISSUES....
NHTSA complaint #11023882 — an unverified report by a vehicle owner.
at 135,000 milesParkton, MD
STEERING
WHILE DRIVING STEERING WHEEL AND FRONT OF CAR IS SHAKES/WOBBLES VIOLENTLY
NHTSA complaint #11022307 — an unverified report by a vehicle owner.
at 135,000 milesParkton, MD
STEERING
STEERING WHEEL AND FRONT OF CAR SHAKES VIOLENTLY.
NHTSA complaint #11022310 — an unverified report by a vehicle owner.
Hermiston, OR
WHEELS
VEHICLE BOUGHT BRAND NEW FOR JEEP DEALER. ONLY HAS 92,000 MILES. WIFE HAD A FLAT TIRE MONDAY JUNE 17TH. CALLED FOR A TOW TRUCK TO PUT SPARE TIRE ON. REFUSED BECAUSE VEHICLE CAME WITH A 17IN SPARE .TIRES ARE 225 75 16 IN FROM FACTORY. SPARE HAS NEVER BEEN INSTALLED. HAS ALL STICKERS ON RIM, WRITING ON TIRE NO MARKS OF INSTALLING. POLICE OFFICER TOLD MY WIFE IF HE HAD SEEN IT ON VEHICLE SHE WOULD HAVE BEEN GIVEN A TICKET FOR A UNSAFE TIRE. CONTACTED BOTH DEALER AND JEEP. WOULD NOT DO ANYTHING. IF THIS VEHICLE CAME WITH WRONG SPARE, HOW MANY OTHER VEHICLES HAVE AND WHERE DRIVEN AND CAUSED ACCIDENT. THERE IS PROBABLY LESS THAN 2 IN OF CLEARANCE. SOMEBODY WHO JUST PUTS IT ON MAY NOT NOTICE.
NHTSA complaint #11010864 — an unverified report by a vehicle owner.
at 225,000 milesSacramento, CA
UNKNOWN OR OTHER
MY VEHICLE STALLS OUT RANDOMLY WHILE DRIVING AT DIFFERENT SPEEDS. IT HAS HAPPENED TURNING OFF OF AN OFF RAMP FROM THE FREEWAY AND WHILE DRIVING STRAIT DOWN A CITY STREET. ALSO A COUPLE OF TIME I PARKED AND TURNED IT OFF AND IT WOULD NOT TURN BACK ON FOR 10-15 MINS. ALL THE INCIDENTS OF STALLING OUT, AFTER I WAIT 10-15 MINS IT WILL START BACK UP. THERE ARE NO WARNING LIGHTS ON THE DASH.
NHTSA complaint #10986059 — an unverified report by a vehicle owner.
at 140,000 milesOttawa, CA
UNKNOWN OR OTHER
VEHICLE STALL'S WHILE DRIVING REGARDLESS OF SPEED, OUTSIDE AIR TEMPERATURE...ENGINE TEMPERATURE ETC. ON SOME OCCASIONS IF I SLIP IT INTO NEUTRAL I CAN RESTART BUT MOSTLY I HAVE TO PULL TO THE SIDE OF ROAD AND WAIT A FEW MIN AND THEN IT STARTS...THE VEHICLE IS WELL MAINTAINED AND I HAVE SPENT THOUSANDS TRYING TO RESOLVE THE ISSUE. I HAVE HAD THE PCM, CEL, RELAYS, STARTER, ALTERNATOR, BATTERY, FUEL FILTER (IN-LINE), ELECTRICAL SYSTEM DIAGNOSTICS, TUNE UP, OXYGEN SENSOR REPLACED...DEALER AND MY REGULAR GARAGE ARE STUMPED. THERE ARE THOUSANDS OF POSTS ON FORMS ON THE INTERNET COMPLAINING OF THE SAME ISSUE!!! IT SEEMS TO ME THIS IS QUITE DANGEROUS AT HIGHWAY SPEED WITH NO FOREWARNING THE GAUGES SLING CW THEN CCW TO ZERO RPM AND ZERO MPH ALTHOUGH STILL COATING AT HWY SPEED YOU HAVE NO POWER STEERING THE CAR IS OFF...NOTE IT CAN STALL JUST AFTER STARTING WHILE STATIONARY OR MOVING OR 1/2HR LATER OR MORE I MIGHT STOP FOR SOMETHING (GAS, GROCERIES ETC) CAR RUNNING GREAT COME BACK TO THE CAR AND IT WONT START...IIT SEEMS TOTALLY RANDOM! NOTE THIS 1ST STARTED @ 140000 MILES AND IS STILL OCCURRING 5000 MILES LATER... SOMETIME IT WILL DRIVE FINE FOR A FEW DAYS SOMETIME IT STALLED AT LEAST ONCE WHILE DRIVING...
NHTSA complaint #10980018 — an unverified report by a vehicle owner.
Portland, OR
SERVICE BRAKES
BOTH FRONT BRAKE CALIPERS AND LEFT REAR CALIPER SEIZED CAUSING OVERHEATING TO THE ENTIRE BRAKING SYSTEM. IT ALSO CAUSED ROTOR DAMAGE,DISC DAMAGE AND BRAKE PAD DAMAGE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I AM NOT SURE IF IT HAPPENS WHEN I AM DRIVING OR STATIONARY. I HAVE HAD TO REPLACE MY PADS ONCE A YEA SINCE I HAVE OWNED THE VEHICLE AND I HAVE REPLACED THE HUBS DISCS AND ROTATERSTWICE. I AM PREPARING TO REPLACE ALL OF THESE COMPONENTS FOR THE THIRD TIME AND WILL ALSO REPLACE THE RUBBER BRAKE LINES. I HAVE BEEN RESEARCHING THIS VEHICLE AND HAVE COME TO THE CONCLUSION THAT THERE IS A SEVERE PROBLEM WITH THE BRAKING SYSTEM. IN MY OPINION IT IS ONLY A MATTER OF TIME BEFORE SOMEONE LOSES THEIR LIFE FROM THIS DEFECT.
NHTSA complaint #10970722 — an unverified report by a vehicle owner.
at 160,000 milesScotia, NY
FUEL/PROPULSION SYSTEM
I WAS DRIVING MY KIDS TO SCHOOL AND HEARD A STRANGE SCRAPING SOUND, WHEN I GOT HOME I LOOKED UNDER THE CAR AND THE GAS TANK WAS LITERALLY FALLING OFF THE CAR. THE SKIDPLATE/SUPPORT WAS ROTTED AWAY AND ONLY THE BACK PORTION OF IT WAS HOLDING THE GAS TANK UP. COULD HAVE BEEN A MAJOR PROBLEM IF I DIDN'T NOTICE THE SCRAPING SOUND AND CHECK BEFORE I DROVE IT ANYMORE.
NHTSA complaint #10940325 — an unverified report by a vehicle owner.
