178 of the
1,771 complaints about the 2002 Jeep Grand Cherokee are about the
engine — 10% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
76,000 miles.
B
178
Complaints
2
Crashes
4
Fires
2
Injuries
Exactly what failed
FAN
7039.3%
Engine
2614.6%
Engine AND Engine Cooling
2413.5%
Cooling System
1910.7%
Engine
137.3%
Emission Control
137.3%
Radiator Assembly
73.9%
Gasoline
31.7%
GAS Recirculation Valve (Egr Valve)
10.6%
Belts AND Associated Pulleys
10.6%
Engine & Cooling across every Jeep Grand Cherokee year
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that while the vehicle was turned off, there was an abnormal sound coming from the dashboard. Additionally, while driving at various speeds, the speedometer failed to display the correct speed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed of a leak in the EVAP system. The contact was also informed that the vehicle control sensor needed to be replaced. The vehicle was not repaired. The dealer nor the manufacturer had been notified of the failure. The failure mileage was 205,000.
NHTSA complaint #11464983 — an unverified report by a vehicle owner.
at 83,847 milesLaurelton, NY
ENGINE
WHILE DRIVING OR STATIONARY THE ENGINE SHUTS DOWN ON ME. IT STARTS AGAIN AFTER I WAIT ABOUT AN HOUR OR MORE. I BOUGHT THIS CAR FROM THE ORIGINAL OWNER IN DECEMBER 2017. SHE HAD ALL THE RECALLS FIXED EXCEPT FOR THE AIRBAG. SINCE OWNING THIS CAR I HAVE ONLY DRIVEN IT 3 TIMES. GRANTED I TOOK A FEW MONTHS TO PUT IT ON THE ROAD AS THE WEATHER WAS COLD. I'VE HAD EXTENSIVE WORK DONE ON IT. TUNE UP, NEW TRANSMISSION, BELTS, PUMPS, COILS, HOSES AND SENSORS YOU NAME IT BUT IT CONTINUES TO SHUT OFF ON ME. I TRY TO TAKE IT FOR A SPIN BUT JUST PUTTING IT IN REVERSE IT SHUTS OFF. CAN YOU PLEASE LOOK IN TO THIS?
NHTSA complaint #11206984 — an unverified report by a vehicle owner.
at 20,000 milesSparkill, NY
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A NEW RADIATOR WAS INSTALLED BY AN INDEPENDENT MECHANIC THAT WAS MADE OF PLASTIC. THE CONTACT STATED THAT THE STRUCTURAL INTEGRITY OF THE OEM RADIATOR WAS MADE OVERSEAS AND NOT BY CHRYSLER. THE CONTACT STATED THAT THE RADIATOR BURST AND COULD NOT HANDLE THE PRESSURE. THE FAILURE OCCURRED FIFTEEN MONTHS AFTER THE RADIATOR WAS REPLACED BY THE MECHANIC. THE FAILURE MILEAGE WAS 20,000.
NHTSA complaint #11203192 — an unverified report by a vehicle owner.
at 210,000 milesParker, CO
ENGINE
A FEW INSTANCES HAVE OCCURRED WHERE I WILL BE DRIVING AND THE VEHICLE ENGINE WILL IMMEDIATELY SHUT OFF AS THE VEHICLE IS IN MOTION. THE ELECTRICAL COMPONENTS (RADIO, HEADLIGHTS, DASHBOARD, ETC) STILL FUNCTION BUT ALL GAUGES STOP WORKING. I THEN HAVE TO PULL OVER, PUT THE VEHICLE IN PARK, AND THEN RESTART THE VEHICLE. IT WILL THEN START UP RIGHT AWAY. ON A COUPLE OF OCCASIONS, THE VEHICLE ENGINE HAS STARTED BACK UP ON ITS OWN WITHOUT ME DOING ANYTHING AND DRIVES FINE AFTER THAT. THIS SEEMS TO OCCUR MOSTLY WHEN I RELEASE MY FOOT FROM THE ACCELERATOR BUT HAS HAPPENED WHEN I AM TRYING TO ACCELERATE. HAS ONLY HAPPENED WHEN DRIVING ON CITY STREETS, NEVER ON A HIGHWAY.
NHTSA complaint #11196696 — an unverified report by a vehicle owner.
at 145,000 milesFlorissant, MO
ENGINE
I WAS DRIVING WHEN ALL OF A SUDDEN MY VEHICLE CUT OFF IN THE MIDDLE OF TRAFFIC. ALSO, SUNDAY MORNING I WAS DRIVING TO CHURCH WHEN MY VEHICLE WOULD NOT START. I WAS TOLD MY A MECHANIC (NOT ON DUTY) THAT IT COULD BE MY FUEL PUMP, WIRING OR CATALYTIC CONVERTER. PLEASE LOOK INTO THIS MATTER AS SOON AS POSSIBLE.
NHTSA complaint #11170686 — an unverified report by a vehicle owner.
at 75,000 milesBayside, NY
ENGINE
ENGINE DIES WITHOUT WARNING WHILE STOPPED AND MOVING. THE GAUGES GO CRAZY. THE GAS GAUGE INDICATES EMPTY EVEN THOUGH THERE'S HALF OF TANK FULL. DID TUNE UP, REPLACED SPARK PLUGS AND IGNITION COIL, GAS FILTER.
NHTSA complaint #11098940 — an unverified report by a vehicle owner.
at 55,000 milesMacungie, PA
ENGINE
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO KELLY JEEP CHRYSLER DODGE RAM (501 STATE AVE, EMMAUS, PA 18049 (610) 967-2101), BUT THE FAILURE WAS UNABLE TO BE DETERMINED BECAUSE THE VEHICLE WAS UNABLE TO START. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #11045935 — an unverified report by a vehicle owner.
at 126,820 milesSanta Rosa, CA
ENGINE
JUST HAD THE ENITER EXAUST SYSTEM REPLACED DUE TO THE CATS WERE PLUGGED . REPLACED CATS AND ALL O2 SENSORS WITH FACTORY OEM'S AND NOW THE CAR GIVE 3 DIFFERENT CODES , P0141, P0138, P1499 . AFTER THE CODES SHOWED UP TOOK BACK TO SHOP AND HAD TO REPLACE ALL THE O2 SENORS AGAIN TO THE TUNE OF $500.00 PLUS LABOR. AND WENT TO DRIVE AND GET TESTED ONLY TO FAIL AGAIN, FOR BANK 1 SENSOR 2 HIGH VOLTAGE DETECTED. NOW SHOP IS TELLING ME THERE WAS A PROBLEM WITH THE PMC AND IT NEEDS TO BE REPLACED TO THE TUNE OF ANOTHER $450.00 PLUS LABOR.
NHTSA complaint #11015011 — an unverified report by a vehicle owner.
at 198,000 milesSteubenville, OH
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE HORN DID NOT WORK. THE VEHICLE WAS TOWED TO A USED CAR LOT FOR THE FIRST FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, BUT THE CONTACT WAS UNSURE IF THE VEHICLE HAD BEEN DIAGNOSED. THE CONTACT DID NOT SPEAK TO A CHRYSLER DEALER REGARDING EITHER FAILURE. THE CONTACT WAS UNSURE IF THE USED CAR LOT FROM WHERE THE VEHICLE WAS PURCHASED HAD CONTACTED A DEALER ON HER BEHALF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF EITHER FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.
NHTSA complaint #11003101 — an unverified report by a vehicle owner.
at 155,500 milesDallas, GA
ENGINE
THE ENGINE CRANKS AND RUNS FINE BUT AFTER YOU DRIVE FOR A WHILE THE ENGINE SHUTS OFF. IT HAPPENS WHILE YOU ARE DRIVING OR COMING TO A STOP. IT IS RANDOM. IT USUALLY STARTS BACK UP AND RUNS FINE UNTIL NEXT TIME. WHEN THE ENGINE DIES, YOU DO NOT HAVE STEERING ASSIST OR BRAKE ASSIST. IT IS VERY HARD TO STEER IT OFF THE ROAD. A WOMAN MAY HAVE A HARD TIME STEERING IT OR STOPPING IT. I DON'T LET MY WIFE DRIVE OUR JEEP MUCH AT ALL. IT DOESN'T MATTER IF YOU ARE DRIVING IN THE CITY OR ON THE FREEWAY WHEN IT DECIDES TO SHUT OFF. OUR JEEP IS A 4WD WITH AUTOMATIC TRANSMISSION.
NHTSA complaint #10984921 — an unverified report by a vehicle owner.
Pembroke Pine, FL
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS) AND 06V199000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10938711 — an unverified report by a vehicle owner.
Kenmore, NY
ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V119000 (ENGINE AND ENGINE COOLING) AND 15V046000 (AIR BAGS). THE PARTS HAD NOT BEEN SUPPLIED BY THE DEALER TO RECEIVE THE REPAIRS FOR LONGER THAN SIX MONTHS. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SCHEDULE THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10854883 — an unverified report by a vehicle owner.
at 160,000 milesTucson, AZ
ENGINE
WHILE DRIVING THE ENGINE WILL SHUT OFF WITHOUT WARNING CAUSING A LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE HAS A NEW BATTERY AND ALL ELECTRICAL FUNCTIONS OF THE VEHICLE WORK EXCEPT THE ENGINE. VEHICLE MAY RESTART AFTER A PERIOD OF TIME. THIS HAS HAPPENED AT ALL SPEEDS AND DRIVING CONDITIONS WHILE IN DRIVING LANES. CITY, HIGHWAY, INTERSECTIONS.
NHTSA complaint #10816199 — an unverified report by a vehicle owner.
at 120,000 milesTobaccoville, NC
ENGINE
AIR BAG LIGHT ILLUMINATED. DEALER STATED OPEN RECALL FOR AIR BAG MODULE AND FRONT SENSORS. NO PARTS AVAILABLE. WE CARE DRIVING AN UNSAFE VEHICLE WITH NO SUPPORT FROM DEALER. WE NEED A SAFE VEHICLE TO DRIVE. DEALER ALSO DENIED RECALL FOR FAULTY FUEL TANK IN EVENT OF REAR COLLISION. WE HAVE A CHECK ENGINE CODE DIRECTLY RELATED TO FUEL VENTING/PURGE SYSTEM. DEALER WILL NOT REPAIR. IN SUMMARY WE HAVE AN UNSAFE VEHICLE THAT HAS 2 POTENTIAL WAYS OF CAUSING BODILY HARM.
NHTSA complaint #10744523 — an unverified report by a vehicle owner.
at 175,000 milesEvansville, IN
ENGINE
THE ENGINE STOPPED WHILE DRIVING TOOK IT TO A MECHANIC AND THEY SAID ALL FLUIDS WERE FILLED IT WAS JUST A "BAD ENGINE" I PAID 2700 DOLLARS TO HAVE ENGINE REPLACED . THE TRUCK STILL WASN'T RUNNING RIGHT IT WAS HAVING TROUBLE STARTING TOOK IT TO THE MECHANIC AND HE CHANGED THE FUEL PUMP 700 DOLLARS . THE TRUCK STILL DOSE NOT RUN RIGHT IVE HAD BRAKE LINES REPLACED THAT BROKE WITH NO IMPACT OR ACCIDENT IVE BEEN TOLD THE MASTER CYLINDER NEEDS REPLACED THERE IS NO BRAKE PRESSURE MY WIRING IS MESSED UP AND NOW BOTH MY BRAKE LIGHTS ARE OUT IVE CHECKED FUSES AND BULBS THE TRUCK TAKES SEVERAL TRIES TO START IT ITS IN THE SHOP MORE THAN I DRIVE IT ITS DANGEROUS AND I NEVER KNOW IF ITS GOING TO STOP IN TRAFFIC OR IF PEOPLE BEHIND ME KNOW WHEN IM TRYING TO STOP I HAVE 6 KIDS I DRIVE TO SCHOOL EVERY DAY AND I WORRY ABOUT THEIR LIVES EVERY TIME WE HAVE TO GET IN THE JEEP I FEEL LIKE BUYING THIS VEHICLE WAS A HUGE MISTAKE
NHTSA complaint #10744080 — an unverified report by a vehicle owner.
at 134,000 milesAurora, IL
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE COOLANT LIGHT WAS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, LIFTED THE HOOD, AND DISCOVERED THAT THE COOLANT FAN WAS FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT AND RADIATOR FAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
NHTSA complaint #10716406 — an unverified report by a vehicle owner.
at 176,000 milesKillington, VT
ENGINE
THIS JEEP HAD THE 4.7L V8 ENGINE. JEEP WAS RUNNING FINE, NEVER HAD ANY ISSUES WITH LEAKING FLUIDS, ETC.OR ANY ENGINE ISSUES AT ALL. WENT TO A FRIENDS HOUSE FOR A COUPLE HOURS AND WHEN I WENT TO LEAVE, THE VEHICLE STARTED VERY ROUGH AND HAD NO POWER - HITTING THE BRAKE TO CHANGE GEARS WOULD STALL THE ENGINE. DIAGNOSTIC TESTING SHOWED NO COMPRESSION IN THE FIRST CYLINDER. I WAS UNABLE TO PAY TO HAVE MY ENGINE TORN APART (KEEP IN MIND I ONLY HAD THIS VEHICLE FOR LITTLE OVER A YEAR AND STILL OWED OVER $1000 ON SOMETHING THAT WAS NOT DRIVEABLE), BUT FROM THE SYMPTOMS IT SEEMS THIS WAS CAUSED BY A DROPPED VALVE SEAT. I HAVE SEEN NUMEROUS COMPLAINTS ON THIS ISSUE IN THIS ENGINE (IN JEEPS AND OTHER CHRYSLER VEHICLES) AND AM SURPRISED THAT NO RECALL HAS BEEN MADE. I AM UNSURE WHAT WOULD HAVE HAPPENED IF I WAS DRIVING AT 50 MPH WHEN THE ENGINE FAILED.
NHTSA complaint #10714078 — an unverified report by a vehicle owner.
at 200,000 milesEast Orange, NJ
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, A WARNING CHIME ACTIVATED AND THE CHECK GAUGES WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT SMOKE STARTED EMITTING FROM UNDER THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V199000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #10703177 — an unverified report by a vehicle owner.
at 170,000 milesVAN Buren, ME
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER ATTEMPTING TO START THE VEHICLE, THE VEHICLE BACKFIRED AND FAILED TO START. IN ADDITION, THE CONTACT STATED THAT WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10692419 — an unverified report by a vehicle owner.
at 100,000 milesMacon, GA
ENGINE
TL*THE CONTACT OWNS A 2002 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #10682357 — an unverified report by a vehicle owner.
Wellington, FLCrash1 injured
ENGINE
I STARTED MY CAR AND PUT IT IN R CAR SUDDENLY ACCELERATED BACKWARDS I PUT MY FEET ON THE BRAKE AND CAR CONTINUED BACK I COULD NOT SHUT ENGINE OFF AND ATTEMPTED TO SHIFT INTO NEUTRAL WHEN CAR SURGED FORWARD. AGAIN WITH MY FEET ON THE BRAKE PUSHING AS HARD AS I COULD CAR WENT THROUGH 3 WALLS OF MY HOME BEFORE STOPPING. CAR IS TOTAL LOSS IN POSSESSION OF GEICO CLAIM # [XXX] AT GEICO TL LOT IN FLORIDA. I WILL ALSO BE FILING A COMPLAINT WITH JEEP FOR SAME, I WOULD LIKE TO HAVE THE VEHICLE INSPECTED DUE TO A POSSIBLE MANUFACTURER MALFUNCTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10637567 — an unverified report by a vehicle owner.
at 225,200 milesSavannah, GA
ENGINE AND ENGINE COOLING
I HAVE CONTACTED JEEP AND WAS TOLD THAT THEY WOULD NOT CORRECT OR AUTHORIZE REPAIR FOR THIS, EVEN WHEN I HAD THE F25 SAFETY RECALL NOTICE. THEY REPAIRED THIS PROBLEM A FEW YEARS BACK, BUT THEIR 'FIX' WAS TO INSTALL THE SAME TYPE OF FAN AS WAS PREVIOUSLY RECALLED. IT FAILED AGAIN RECENTLY WHILE I WAS IN A PARKING LOT - THIS TIME, WHEN IT BROKE, IT SLUNG THE BROKEN BLADE INTO THE COWLING AND LEFT A HUGE HOLE IN THIS COVER PIECE. IT WAS A RECALL, FOR HEAVENS' SAKES - IT DOES NOT SEEM THAT I SHOULD BEAR THE COST OF REPAIRING THIS, SINCE IT IS OBVIOUSLY A PROBLEM IN THE DESIGN OF THE 2002 JEEP GRAND CHEROKEE. ONE INCH TO THE LEFT WHILE LOOKING AT THE FAN, AND IT WOULD HAVE BEEN PROPELLED INTO MY HEAD WITH SERIOUS INJURIES.
NHTSA complaint #10618683 — an unverified report by a vehicle owner.
at 175,000 milesStonybrook, NY
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 175,000. !....UPDATED 07/31/14
NHTSA complaint #10574758 — an unverified report by a vehicle owner.
at 168,000 milesTopsham, ME
ENGINE
WHILE DRIVING ON THE HIGHWAY AT A SLOW RATE OF SPEED (5 MPH) DUE TO A TRAFFIC JAM, MY VEHICLE OVERHEATED. ONCE TOWED OFF THE HIGHWAY, THE MECHANIC DIAGNOSED A FAN FAILURE FOR THE RADIATOR WHICH CAUSED THE VEHICLE TO OVERHEAT. SUBSEQUENTLY THERE MAY BE DAMAGE TO THE ENGINE CAUSED BY THE FAN FAILURE. I RESEARCHED THIS AND DISCOVERED A RECALL ISSUED (8/2006) BY DAIMLER CHRYSLER FOR THE ELECTRIC RADIATOR FAN (SAFETY RECALL F25). I CALLED CHRYSLER TODAY (CASE #[XXX]) AND THEY SAID THAT THIS RECALL DOES NOT APPLY TO MY VEHICLE EVEN THOUGH THE RECALL CLEARLY STATES IT APPLIES TO VEHICLES WITH THE "S" IN THE 8TH POSITION WHICH IT IS. PLEASE ADVISE ON NEXT STEPS. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10563654 — an unverified report by a vehicle owner.
at 86,000 milesFairfax, VA
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS) OVER A YEAR AGO. THE DEALER WAS NOTIFIED SEVERAL TIMES BUT THE PARTS WERE NOT AVAILABLE WHICH SHE CONSIDERED TO BE A MAJOR SAFETY ISSUE ESPECIALLY SINCE HER AIR BAG WARNING LAMP WAS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000. THE CURRENT MILEAGE WAS 91,000. THE TRANSMISSION, WINDOWS, FAN RELAY SWITCH, AND EMERGENCY BRAKE. ALSO, THE RADIATOR WAS LEAKING AND ALL OF THE SHOCKS FOR THE TAIL GATE LIFT, FAILED. UPDATED 02/24/14 *JB UPDATED 3/12/14
NHTSA complaint #10562862 — an unverified report by a vehicle owner.
Great Neck, NY
ENGINE
CHRYSLER HAS ISSUED OVER 10 RECALLS ON MY 2002 JEEP GRAND CHEROKEE AND HAVE FAILED TO COMPLETE ANY OF THE REQUIRED RECALL SERVICE. THEY HAVE NOT RECEIVED ANY PARTS FROM THEIR SUPPLIERS TO REPLACE THE DEFECTIVE PARTS COVERED UNDER THE RECALL. THE AMOUNT OF AFFECTED VEHICLES ARE OVER 950.000 CHRYSLER HAS STILL FAILED TO RESOLVE ANY OF THE OUTSTANDING RECALLS ON MY VEHICLE, AND HAS NOT OFFERED SUBSTITUTE TRANSPORTATION AFTER 9 MONTHS THAT THE NUMEROUS RECALLS WERE ISSUED, AND NOT RESOLVED DUE TO ZERO AVAILABILITY OF REPLACEMENT PARTS. THIS IS A MAJOR SAFETY LIABILITY THAT CHRYSLER IS CONVENIENTLY IGNORING UPDATED 06/4/13*LJ
NHTSA complaint #10513077 — an unverified report by a vehicle owner.
at 135,000 milesCampbell Hall, NY
ENGINE
WAS DRIVING AND ALL OF A SUDDEN THE AIR BAG LIGHT AND CHECK ENGINE LIGHT CAME ON. NOW THEY WONT GO OFF. CHECK ENGINE LIGHT HAS BEEN HOOKED UP TO COMPUTER BUT ALL IT SAYS IS THAT THERE'S AN EMISSIONS LEAK BUT NO ONE CAN FIND IT. THE AIR BAG LIGHT WONT GO OFF.
NHTSA complaint #10494853 — an unverified report by a vehicle owner.
at 224,000 milesLakeland, FL
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE PARKED, THE CONTACT NOTICED A LEAK AROUND THE RADIATOR AND DETERMINED THAT THE RADIATOR WAS CRACKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THE CONTACT THAT THE IGNITION NEEDED TO BE CLEANED AND THE RADIATOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 224,000 AND THE CURRENT MILEAGE WAS 300,000.
NHTSA complaint #10485117 — an unverified report by a vehicle owner.
at 160,000 milesBrooklyn, NY
ENGINE AND ENGINE COOLING
MY AC SYSTEM IS FAULTY. HOT AND COLD AIR BLOWS AT THE SAME TIME. WINDOWS CONSTANTLY FOG UP AND I CAN'T SEE. GETTING BLEND DOOR CODES ON THE CLIMATE CONTROL READER.
NHTSA complaint #10484648 — an unverified report by a vehicle owner.
at 98,000 milesPittsburgh, PA
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE AND CURRENT MILEAGE WAS 98,000.
NHTSA complaint #10472755 — an unverified report by a vehicle owner.