60 of the 1,771 complaints about the 2002 Jeep Grand Cherokee are about the transmission — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 58,000 miles.
60
Complaints
10
Crashes
0
Fires
8
Injuries
Filed with NHTSA, in their own words.
POWER TRAIN
TAKATA RECALL- I AM UNABLE TO SHIFT GEARS. THERE'S A SMALL NYLON LINKAGE CONNECTING THE SHIFT LEVER TO THE TRANSMISSION THAT HAS COMPLETELY CRUMBLED. I BELIEVE IT'S ITEM# 52109624AD. MY CAR WAS PLACED IN PARK AND TURNED OFF FOR A FEW MINUTES THEN UNABLE TO SHIFT GEARS ONCE IT WAS RESTARTED WITHOUT ANY WARNING.
NHTSA complaint #11140393 — an unverified report by a vehicle owner.
POWER TRAIN
I FILED ORIGINAL OCT 4 2016 NHTSA COMPLAINT AND ALSO OBJECTED TO RESTRICTION NHTSA IMPOSED UPON COMPLAINT (2000 CHARACTERS IN TOTAL, AND TOTAL MB OF ATTACHMENTS 5MB OR LESS) BECAUSE OCT 4 2016 COMPLAINT IS INSUFFICIENT, INCOMPLETE. NHTSA INVESTIGATION REQUIRES MORE INFORMATION FROM ME (REPORTS, TESTIMONY, DOZENS OF CRITICAL POLICE PHOTOS) NECESSARY FOR NHTSA INVESTIGATION OF MY COMPLAINT. ON OCT 4 2016, I DEMANDED NHTSA INVESTIGATION UNIT CONTACT ME BY EMAIL, SO THAT I MAY DOCUMENT DATA MY SUBMISSION TO NHTSA, AS PART OF MY COMPLAINT. TO DATE, NHTSA REFUSES, IT HAS DONE NOTHING TO INVESTIGATE BECAUSE NHTSA STONEWALLS ME FOR INFORMATION. NHTSA INVESTIGATION UNITS ENDANGERS PUBLIC SAFETY WITH DELIBERATE LACK OF DATA, RESULTING IN BOGUS NON-INVESTIGATION. ON OCT 11 2013, 2002 JEEP GRAND CHEROKEE LAREDO, VIN NO [XXX], HAD VEHICLE MALFUNCTION EVENT, UNINTENDED ACCELERATION, HIGH SPEED START, HIGH IMPACT AND HIGH ENERGY COLLISIONS, DEFECTIVE BTSI (BRAKE TRANSMISSION SHIFT INTERRUPTER), NO BRAKE THROTTLE OVERRIDE, NO SAFEGUARDS TO STOP VEHICLE, HIGH RATE OF SPEED CRASHING OVER AND OVER, IN THROTTLE WIDE OPEN, NO SOFTWARE OR HARDWARE UPGRADE TO STOP OR PREVENT UNUSUAL ACCELERATION WHILE IN PARK, INABILITY TO BRAKE VEHICLE TO STOP AT SUCH HIGH RATE OF SPEED. TIRES VAPORIZED, CHUNKS OF RUBBER BROKE, METAL RIM REMNANTS OF TIRE SKIDDED SIDEWALK AND STREET, IN SERIES OF HORRIFIC COLLISIONS, DOCUMENTED BY PHOTOS AND REPORTS WHICH NHTSA DELIBERATELY REFUSES TO ACQUIRE FROM ME AS PART OF MY COMPLAINT, TO MANIPULATE THE OUTCOME OF BOGUS AND DELIBERATELY FLAWED PSEUDO-NHTSA INVESTIGATION. DUE TO HEIGHT MISMATCH SQUARE BOX JEEP AND SUBCOMPACT CARS, JEEP WAS BATTERING RAM AGAINST SUBCOMPACT CARS EFFECTIVELY WITHOUT IMPACT BARS (BARS TO LOW) IN SUCH MALFUNCTION EVENT, WRECK SUBCOMPACT CARS, ENDANGER LIVES AND HEALTH OF OCCUPANTS OF SMALL CARS WHO ABSORB IMPACT (INSTEAD OF DISTRIBUTED FORCES VIA IMPACT BAR), GRAVE COLLISIONS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *
NHTSA complaint #10945118 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS WITH THE CONTACT STANDING OUTSIDE OF THE VEHICLE HOLDING ONTO THE STEERING WHEEL. THE CONTACT WAS UNABLE TO STOP THE VEHICLE. THE VEHICLE STOPPED ON ITS OWN AND INJURED THE CONTACT, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10917604 — an unverified report by a vehicle owner.
POWER TRAIN
I WAS DRIVING FROM MY PLACE OF WORK TO MY OTHER JOB ABOUT 2 MILES AWAY AND LOST ALL DRIVE POWER BUT WAS ABLE TO DRIVE IN 2ND GEAR WAS TOLD THAT THERE IS A MANUFACTURED DEFECT IN THE TRANSMISSION CASING THAT IT CRACKS DO TO THE METAL THAT IT IS MADE WITH AND THERE IS NO WAY FOR PRESSURE TO SUSTAIN THE VEHICLE IN DRIVE
NHTSA complaint #10825900 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10732148 — an unverified report by a vehicle owner.
POWER TRAIN
I STARTED MY CAR AND PUT IT IN R CAR SUDDENLY ACCELERATED BACKWARDS I PUT MY FEET ON THE BRAKE AND CAR CONTINUED BACK I COULD NOT SHUT ENGINE OFF AND ATTEMPTED TO SHIFT INTO NEUTRAL WHEN CAR SURGED FORWARD. AGAIN WITH MY FEET ON THE BRAKE PUSHING AS HARD AS I COULD CAR WENT THROUGH 3 WALLS OF MY HOME BEFORE STOPPING. CAR IS TOTAL LOSS IN POSSESSION OF GEICO CLAIM # [XXX] AT GEICO TL LOT IN FLORIDA. I WILL ALSO BE FILING A COMPLAINT WITH JEEP FOR SAME, I WOULD LIKE TO HAVE THE VEHICLE INSPECTED DUE TO A POSSIBLE MANUFACTURER MALFUNCTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10637567 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE INTERIOR LIGHTS OF THE VEHICLE WOULD REMAIN ILLUMINED WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
NHTSA complaint #10609857 — an unverified report by a vehicle owner.
POWER TRAIN
I GOT IN TO DRIVE MY '02 JEEP GRAND CHEROKEE, AND BEFORE TURNING IGNITION IT WAS LIGHTLY BUMPED AND IT WILL GO INTO ANY POSITION. ALSO,WHILE GOING DOWN THE ROAD, THE SHIFT SELECTOR (THAT CHANGES FROM N D R 1 2) WAS LIGHTLY BUMPED BY ACCIDENT, AND IT MOVED INTO N. THIS IS THE SAFETY HAZARD. IF A JEEP WAS SITTING ON AN INCLINE, AND SHIFT SELECTOR WAS BUMPED, OR SOMETHING. IT COULD ROLL DOWNGRADE AND COULD CRASH INTO ANOTHER VEHICLE OR ANOTHER PERSON. I COULD NOT FIND A RECALL ON THIS. BUT THIS IS DANGEROUS.
NHTSA complaint #10575638 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY SHIFT GEARS WITHOUT WARNING. THE CONTACT SECURED THE VEHICLE IN PARK AND WHEN SHE EXITED, THE VEHICLE BEGAN TO ROLL AWAY. THE CONTACT WAS ABLE TO RE-ENTER THE VEHICLE AND SECURE THE TRANSMISSION IN PARK BUT TO NO AVAIL. THE CONTACT HAD TO UTILIZE THE EMERGENCY BRAKE WITH FORCE BEFORE THERE WAS ANY RESPONSE FROM THE VEHICLE. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,632.
NHTSA complaint #10569418 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS) OVER A YEAR AGO. THE DEALER WAS NOTIFIED SEVERAL TIMES BUT THE PARTS WERE NOT AVAILABLE WHICH SHE CONSIDERED TO BE A MAJOR SAFETY ISSUE ESPECIALLY SINCE HER AIR BAG WARNING LAMP WAS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000. THE CURRENT MILEAGE WAS 91,000. THE TRANSMISSION, WINDOWS, FAN RELAY SWITCH, AND EMERGENCY BRAKE. ALSO, THE RADIATOR WAS LEAKING AND ALL OF THE SHOCKS FOR THE TAIL GATE LIFT, FAILED. UPDATED 02/24/14 *JB UPDATED 3/12/14
NHTSA complaint #10562862 — an unverified report by a vehicle owner.
POWER TRAIN
THIS JEEP HAS FAILED ME IN EVERY WAY POSSIBLE. ITS UNSAFE AND UNRELIABLE. AT 68K THE TRANSMISSION WENT OUT IN THE MIDDLE OF A DANGEROUS HIGHWAY ALMOST WRECKED, JEEP SAID SORRY WARRANTY RAN OUT AT 65K. ALL 4 WINDOWS HAVE FELL OUT WITH A BANG, MULTIPLE SENSORS HAVE GONE OUT, RELAY SENSOR, ALL SHOCKS THAT HOLD UP HOOD AND LIFT GATES HAVE FAILED. RADIATOR SPRUNG A LEAK ON MONDAY AND PARKING BRAKE FAILED/BROKE/TOOK IT IN FOR THE AIRBAG CHECK ON MAY 16 TWO MONTHS AGO AND ITS IS ONE OF THE BAD ONES ..WAS TOLD PARTS WERE ORDERED. NOW THE LIGHT IS ON AND WONT GO OFF..WAS TOLD I HAVE NO AIRBAG AT ALL THAT WILL DEPLOY... VERY UNSAFE AND UNFAIR. NOW ITS INSPECTION TIME WITH THIS MESS AND NO FIX FROM JEEP. THEY NEED TO HANDLE THIS AND GET SUED...THEY HAVE PUT MY LIFE IN DANGER MANY TIMES.
NHTSA complaint #10523449 — an unverified report by a vehicle owner.
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL EXPENSES RELATED TO VEHICLE AND REQUESTS REIMBURSEMENT *TGW THE CONSUMER STATED THE FRONT BRAKES WHICH INCLUDED THE ROTORS MASTER CYLINDER, LEFT REAR SEAL AXLE, BEARING, SNAP RING HAD TO BE REPLACED MORE THAN ONCE ON DIFFERENT OCCASIONS. ALSO, THE VEHICLE BROKE DOWN ON SEVERAL OCCASIONS AND SMOKE WAS EMITTING FROM THE VEHICLE ON ONE OF THOSE OCCASIONS. IT WAS DISCOVERED THE RELAY FAN RADIATOR FAN NEEDED TO BE REPLACED. THE TRANSDUCE PRESSURE SENSOR, SOLENOID, TRANSMISSION GOV AND GASKET WERE REPLACED AT A COST OF $ 530.50. *JB THE CONSUMER STATED THE HORN BEGAN BLARING FOR NO APPARENT REASON AND THEN STOPPED WORKING/ TWO DAYS LATER, ALL THE GAUGES IN THE VEHICLE WENT TO ZERO AND ALL THE INTERIOR LIGHTS ILLUMINATED AND THE WINDOWS DID NOT WORK. THE VEHICLE WAS TOWED TO THE DEALER AND A DIAGNOSTICS TEST REVEALED AN ELECTRICAL PROBLEM. UPDATED 11/10/11*JB UPDATED 11/22/11.
NHTSA complaint #10433379 — an unverified report by a vehicle owner.
POWER TRAIN
2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL EXPENSES RELATED TO VEHICLE AND REQUESTS REIMBURSEMENT *TGW THE CONSUMER STATED THE FRONT BRAKES WHICH INCLUDED THE ROTORS MASTER CYLINDER, LEFT REAR SEAL AXLE, BEARING, SNAP RING HAD TO BE REPLACED MORE THAN ONCE ON DIFFERENT OCCASIONS. ALSO, THE VEHICLE BROKE DOWN ON SEVERAL OCCASIONS AND SMOKE WAS EMITTING FROM THE VEHICLE ON ONE OF THOSE OCCASIONS. IT WAS DISCOVERED THE RELAY FAN RADIATOR FAN NEEDED TO BE REPLACED. THE TRANSDUCE PRESSURE SENSOR, SOLENOID, TRANSMISSION GOV AND GASKET WERE REPLACED AT A COST OF $ 530.50. *JB THE CONSUMER STATED THE HORN BEGAN BLARING FOR NO APPARENT REASON AND THEN STOPPED WORKING/ TWO DAYS LATER, ALL THE GAUGES IN THE VEHICLE WENT TO ZERO AND ALL THE INTERIOR LIGHTS ILLUMINATED AND THE WINDOWS DID NOT WORK. THE VEHICLE WAS TOWED TO THE DEALER AND A DIAGNOSTICS TEST REVEALED AN ELECTRICAL PROBLEM. UPDATED 11/10/11*JB UPDATED 11/22/11.
NHTSA complaint #10433379 — an unverified report by a vehicle owner.
POWER TRAIN
QUADRO TRAC TRANSMISSIONS NO LONGER WORKS IN 4 WHEEL DRIVE. IT JUST STOPPED WORKING WITH NO WARNING OR NOTICEABLE EQUIPMENT FAILURE.
NHTSA complaint #10318600 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
QUADRO TRAC TRANSMISSIONS NO LONGER WORKS IN 4 WHEEL DRIVE. IT JUST STOPPED WORKING WITH NO WARNING OR NOTICEABLE EQUIPMENT FAILURE.
NHTSA complaint #10318600 — an unverified report by a vehicle owner.
POWER TRAIN
TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN SHE TRIED TO ACCELERATE FROM THE STOP LIGHT, THE VEHICLE DID NOT RESPOND IMMEDIATELY. WHEN THE CONTACT REMOVED HER FOOT FROM THE GAS PEDAL, THE VEHICLE LUNGED FORWARD. THE VEHICLE THEN BEGAN TO ACCELERATE VERY SLOWLY AND WITHIN A FEW MINUTES IT STARTED TO DRIVE NORMALLY. THE CURRENT MILEAGE WAS 162,500 AND THE FAILURE MILEAGE WAS 162,000. UPDATED 3/30/2010 UPDATED 05/06/10
NHTSA complaint #10311839 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 JEEP CHEROKEE LIMITED HAS 64,000 MILES ON IT. THE "CHECK ENGINE" LIGHT CAME ON WHILE DRIVING. TOOK IT TO JEEP DEALERSHIP. COMPUTER HOOK UP INDICATED A TRANSMISSION PROBLEM. I WAS TOLD IT NEEDED A NEW "TORQUE CONVERTER." HAD THE TORQUE CONVERTER REPLACED. WHEN REPLACING THE "TORQUE CONVERTER", I WAS TOLD THE TRANS. PLATE WAS BAD AND NEEDED TO BE REPLACED. REPLACED PLATE. COMPUTER NOW SAYS THE 02 SENSOR IS BAD. REPLACED 02 SENSOR. WHILE GETTING TO THE 02 SENSOR, WAS TOLD A BOLT WAS RUSTED TO TRANS. COOLANT LINE AND BROKE A HOLE IN IT. HAD THE COOLANT LINE REPLACED. NOW THE JEEP STALLS! HAD TO DRIVE IT BACK TO THE DEALERSHIP WITH ONE FOOT ON THE GAS, ONE ON THE BRAKE TO KEEP JEEP RUNNING AND NOT TO CAUSE AND ACCIDENT! NOW I'M TOLD MY SPARK PLUGS NEED REPLACING AND FUEL SYSTEM CLEANED. REPLACED SPARK PLUGS, FUEL SYSTEM WAS CLEANED AND REPLACED THE IDLE AIR CONTROL MOTOR!!! JEEP STALLS WHEN PUTTING INTO REVERSE OR DRIVE! WHY IS THE JEEP STALLING????? I'VE ALREADY DUMPED A PILE OF MONEY INTO IT AND IT'S WORSE OFF THAN WHEN I TOOK IT IN THE FIRST PLACE!
NHTSA complaint #10247980 — an unverified report by a vehicle owner.
POWER TRAIN
I WAS APPROACHING A STOP SIGN TRAVELING ABOUT 30MPH IN MY 2002 JEEP GRAND CHEROKEE. WHEN I TOOK MY FOOT OFF THE ACCELERATOR, THE ENGINE CONTINUED TO ACCELERATE. I APPLIED THE BRAKE BUT COULD NOT STOP THE CAR. THE HARDER I TRIED TO STOP THE CAR, THE ENGINE RAN HARDER. IT WAS LIKE THE CRUISE CONTROL WAS ON AND TRYING TO MAINTAIN THE 30MPH SPEED. THE CRUISE WAS NOT ON. I ENDED UP INSIDE AN OFFICE BUILDING THAT THANKFULLY WAS NOT OCCUPIED AT THE TIME. THE CAR WAS TOTALED AND I WAS INJURED.
NHTSA complaint #10244288 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR WAS PLACED IN PARK IN OUR DRIVEWAY. WIFE LEFT VEHICLE TO RETRIEVE ARTICLE FROM HOUSE. WHEN SHE RETURNED, SHE SAW VEHICLE IN REVERSE HEADED FOR THE HOUSE ACROSS THE STREET. VEHICLE STOPPED WHEN IT STRUCK THE HOUSE.
NHTSA complaint #10243947 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE
IN MARCH, 2005, WITH 59,000 MILES, MY 2002 JEEP GRAND CHEROKEE OVERLAND, WHICH I PURCHASED NEW IN AUGUST 2002, NEEDED A NEW REAR DIFFERENTIAL. A REPLACEMENT WAS ALSO NEEDED AT 80,000 (JULY 2006), 86,000 (MARCH 2007), AND 98,000 (APRIL 2008). AS OF THIS WRITING, THE DEALER HAS HAD THE VEHICLE FOR OVER 3 WEEKS. IN REPLACING FIRST THE BEARINGS, THEN THE GEARS, AND THEN THE "ENTIRE REAR END", THEY HAVE BEEN UNABLE TO SOLVE THE PROBLEM. ATTEMPTS TO CONTACT CHRYSLER HAVE BEEN UNSUCCESSFUL. NO ONE AT THE 800 NUMBERS CAN OFFER ANY SOLUTIONS. I HAVE AN EXTENDED WARRANTY, SO THE REPAIRS HAVE BEEN COVERED, MINUS MY $100 DEDUCTIBLE. BUT, I DON'T THINK THE NUMBER OF REPAIRS IS QUESTIONABLE. I'VE FOUND A NUMBER OF SITES WITH OTHER INDIVIDUALS REPORTING THE SAME PROBLEM ON THIS PARTICULAR BODY STYLE/MODEL. PERHAPS THERE IS A WIDE SPREAD PROBLEM..
NHTSA complaint #10227847 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2002 JEEP GRAND CHEROKEE STARTED MAKING HORRIBLE "WOBBLE" NOISES FROM REAR OF VEHICLE AT APPROXIMATELY 30,000 MILES. PAID $660 TO REPLACE COMPLETELY WORN (ALL) BEARINGS. REPAIR SHOP (PROGREAR, SAN DIEGO, CA) SAID THIS WAS A VERY COMMON REPAIR IN ZJ GRAND CHEROKEES.
NHTSA complaint #10206160 — an unverified report by a vehicle owner.
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
CONTINUED AND UNREPAIRABLE LOUD GROANING NOISE FROM UNDER CARRIAGE WHEN MAKING SLOW SPEED TURNS IN EITHER DIRECTION. STEERING HOSES HAVE BEEN REPLACED, TRANSFER CASE SERVICED. NOISE IS LOUD ENOUGH FOR DRIVER TO BELIEVE STEERING OR SUSPENSION MAY FAIL AT ANY MOMENT.
NHTSA complaint #10200136 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. ON JUNE 18, 2007, THE VEHICLE BEGAN SPUTTERING AND HESITATING. AS OF JULY 9, 2007, THE VEHICLE WOULD NOT GO FASTER THAN 20 MPH. THE CURRENT MILEAGE IS 60,788 AND FAILURE MILEAGE WAS 59,000.
NHTSA complaint #10195667 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
THE 2002 JEEP GRAND CHEROKEE HAS A FAILURE IN THE TRANSMISSION WITH THE GOVERNOR PRESSURE SOLENOID. THE PROBLEM IS THAT IS PART CONSISTENTLY FAILS EVEN AFTER BEING REPLACED. WHEN DRIVING THE TRANSMISSION BEGINS TO SKIP AND SLOWS ALL THE WAY DOWN. IT CAN CAUSE A CRASH AND INJURE PEOPLE. I HAVE HAD THIS PART REPLACED 3 TIMES WITHIN A 1 1/2 YEAR PERIOD AND THE COST IS NOT CHEAP EVERYTIME IT COST $656.00. THERE NEEDS TO BE A RECALL ON TRANSMISSIONS FOR JEEPS FROM 2000-2002, BECAUSE I AM NOT THE ONLY ONE BEING EFFECTED BY THIS MISHAP.
NHTSA complaint #10181424 — an unverified report by a vehicle owner.
POWER TRAIN
2002 GRAND CHEROKEE OVERHEATED AND HAD TO BE TOWED TO MECHANIC. FAN BLADE SEPARATED FROM THE FAN, WHICH PUT A HOLE IN THE RADIATOR. *TS THE FAILURE OCCURRED ON AUGUST 24, 2006. THE CONSUMER FEELS THAT THE FAILURE STEMS FROM A RECALL THAT WAS ISSUED ON AUGUST 30, 2006 BY DAIMLER CHRYSLER. THE DEALER THAT SERVICED THE VEHICLE INDICATED THAT THE VEHICLE WOULD NOT BE COVERED UNDER THE RECALL BECAUSE THE FAILURE OCCURRED PRIOR TO THE RECALL BEING RECEIVED. AFTER REPAIRED THE VEHICLE OVERHEATED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE FAN RELAY SWITCH HAD TO BE REPLACED AS WELL AS THE THERMOSTAT. WHILE REPAIRING THAT PROBLEM THE TECHNICIAN FOUND OUT THAT THE VEHICLE HAD A BLOWN HEAD GASKET. THE DEALER DIDN'T HAVE THE PARTS AVAILABLE TO REPLACE IT. THE HEAD GASKET WAS REPLACED UNDER WARRANTY. THE TRANSMISSION CABLE BROKE WHILE THE DEALER WAS TEST DRIVING THE VEHICLE. THE CONSUMER REQUEST REIMBURSEMENT FOR ALL REPAIRS.
NHTSA complaint #10173250 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
ANYTIME I STEP ON THE GAS PEDAL AND IT CHANGING INTO ANOTHER GEAR, THE CAR STALLS AND WITH A VIOLENTLY PUSH FORWARD. THIS HAPPENS EVERY TIME I AM SPEEDING AND IT CHANGES GEARS. ALMOST EVERYONE WHO SITS IN MY CAR COMPLAINS ABOUT THIS ROCKING AND TELLS ME IT MAY INJURE ME SOMEDAY.
NHTSA complaint #10170195 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH, A DOG PUSHED THE GEAR SHIFTER INTO REVERSE WHICH CAUSED THE HIGH GEAR IN THE TRANSMISSION TO BE INOPERABLE. THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE SHIFT BUTTON FAILED.
NHTSA complaint #10167349 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 JEEP GRAND CHEROKEE SLOWED DOWN WITHOUT WARNING AND STALLED. WHEN RESTARTED IN PARK VEHICLE BEGAN TO REVERSE. UPON INSPECTION MECHANIC DETERMINED THE GEAR ALIGNMENT WAS OFF TRACK AND FIXED THE PROBLEM. *KB THE CONSUMER WAS INFORMED THE GEAR BOX HAD TO BE CLEANED OUT AS WELL, BECAUSE A LIQUID SUBSTANCE WAS SPILLED INSIDE OF IT, WHICH CAUSED THE GEAR LEVER TO BECOME MISALIGNED. A DAY AFTER THE REPAIRS WERE MADE, THE CONSUMER BEGAN TO EXPERIENCE A GEAR SLIPPAGE WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AND UPON INSPECTION IT WAS DISCOVERED THE VEHICLE HAD A BAD GEAR SHIFT, WHICH WAS CAUSING THE SLIPPAGE. THE CONSUMER DIDN'T HAVE ANY PROBLEMS FOR A COUPLE DAYS WHEN SUDDENLY THE VEHICLE WOULD NOT START WHILE IN PARK. THE DEALER TOLD THE CONSUMER IT WAS NORMAL AND THAT THE GEAR JUST NEEDED A SMALL ADJUSTMENT. THE CONSUMER DECIDED TO GO TO ANOTHER DEALERSHIP. IT WAS FINALLY DETERMINED THAT THE SHIFT CABLE WAS BAD. THE CONSUMER REQUESTED REIMBURSEMENT FROM THE FIRST DEALER BECAUSE THEY CLAIMED THE PROBLEM WAS A BAD SHIFTER MODULE WHEN IT WAS REALLY THE GEAR SHIFT CABLE.
NHTSA complaint #10166937 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER READING ALMOST ALL COMPLAINTS WITH OTHER 2002 JEEP GRAND CHEROKEES, I HAVE TO PUT IN MY TWO CENTS WORTH. I CAN RELATE TO ALMOST EVERY COMPLAINT THAT THERE IS. I JUST HAD BOTH MY FRONT LEFT AND RIGHT WINDOW REGULATORS REPLACED A MONTH AND A HALF APART, ONE JUST TODAY AT $327.00 WITH MY EMPLOYEE DISCOUNT. (I WORK FOR A CAR DEALERSHIP) LAST MONTH, I HAVE HAD ALMOST $500.00 WORTH OF REPAIRS FOR MY POWER STEERING PUMP PROBLEMS. I HAVE HAD MY BRAKE ROTORS TURNED AND RESURFACED AND AM IN NEED OF DOING IT AGAIN. THEN ON THE OTHER HAND, I HAVE EXPERIENCED PROBLEMS WITH MY DUAL CONTROL PANEL NOT WORKING CORRECTLY WHICH I HAVE NOT HAVE REPAIRED YET BECAUSE I DON'T HAVE THE MONEY FOR THAT ONE AND DIDN'T KNOW AT THE TIME THAT IT WAS A PROBLEM. THEN WHEN MY JEEP WAS UNDER WARRANTY I HAVE HAD THE AIR CONDITIONER COMPRESSOR REPLACED, NEW BATTERY(FOR HARD OR NO STARTING), AMONGST OTHER REPAIRS THAT I CAN'T THINK OF AT THE MOMENT. I HAVE ALSO BEEN EXPERIENCING HARD STARTS WITH MY TRUCK AND ALSO THE TRANSMISSION NOT ENGAGING OR JUMPING (ACCELERATING) WHILE SWITCHING GEARS THAT THE JEEP DEALER HAS NOT BEEN ABLE TO RECOGNIZE AS A PROBLEM. I FEEL THAT THOSE NEW CHRYSLER COMMERCIALS ARE NOT UP TO PAR AS AMERICAN AND GERMAN ENGINEERING. THOSE GERMANS KNOW HOW TO BUILD VEHICLES IN THE FIRST PLACE AND HELP REPAIR THEM AS THE PROBLEM SEEM NECESSARY.
NHTSA complaint #10165894 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 GRAND JEEP CHEROKEE -AT 6:40 A.M. BACKED INTO PARKING SPOT WHERE I WORK; PULLED FORWARD AND STRAIGHTENED UP BACKED INTO SPOT; JEEP JUMPED CURB HIT BUILDING; PUT JEEP IN DRIVE; JEEP CATAPULTED FORWARD AT HIGH RATE OF SPEED. I WENT THROUGH AN IRON FENCE INTO A LONG TERM PARKING LOT; STOPPED HITTING ANOTHER JEEP HEAD ON AND A CONCRETE BASE; IRON FENCE DAMAGE TO TWO ADDITIONAL CARS PARKED. NO ONE ELSE WAS INVOLVED; ONLY INJURIES WERE TO MYSELF WHEN AIR BAGS DEPLOYED. EMS AND POLICE ARRIVED AND POLICEMAN TURNED OFF JEEP WHICH WAS STILL ACCELERATING AFTER IMPACT. JEEP WAS TOTALED AND ALL DAMAGES ARE BEING COVERED BY OUR STATE FARM INSURANCE.
NHTSA complaint #10160710 — an unverified report by a vehicle owner.