Owners have filed 2,733 complaints
about the 2005 Jeep Grand Cherokee with NHTSA between 2004 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 6 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Jeep Grand Cherokee. 50 means typical for this
model; 100 means roughly double.
Severity — 47
9.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 32
19% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2005 compares with every other Jeep Grand Cherokee
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Door
22142.5%
Body
13626.2%
Automatic Transmission
7113.7%
Latch
285.4%
Engine
203.8%
Switch
173.3%
Ignition
173.3%
Pressure Monitoring AND Regulating Systems
101.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
603.1%
1,000 – 9,999 miles
854.4%
10,000 – 24,999 miles
1206.3%
25,000 – 49,999 miles
21411.2%
50,000 – 74,999 miles
39920.9%
75,000 – 99,999 miles
38420.1%
100,000 – 149,999 miles
45423.7%
150,000+ miles
19710.3%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2005 Jeep Grand Cherokee 4-DR.
—
—
—
19.1% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2004peak 159Jan 2026
NHTSA investigations into the 2005 Jeep Grand Cherokee
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE14017Opened 16 Jun 2014Closed 23 Dec 2014ELECTRICAL SYSTEM:IGNITION
Air Bag Non-deployment
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported...
Recalls on the 2005 Jeep Grand Cherokee
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14V438000
ELECTRICAL SYSTEM:IGNITION:SWITCH
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
13V175000
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Risk: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
09E039000
SUSPENSION
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
Risk: THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
05V396000
POWER TRAIN:AUTOMATIC TRANSMISSION
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Risk: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201431228,800 units in Canada
Electrical
On certain vehicles, a defect in the ignition switch could allow the switch to move out of the "run" position if the key ring is carrying added weight or the driver unintentionally bumps the ignition key with their knee. An unintended change in ignition switch position while driving may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle’s safety features including the frontal airbags. Correction: Dealers will replace the ignition switch and lock cylinder. Important note: Until the correction is performed, drivers should adjust their seat to allow clearance between their knee and the ignition key, and remove all items from the key ring.
Recall 201315528,423 units in Canada
Powertrain
On certain vehicles equipped with a full-time four-wheel drive system, the transfer case controller could fail. This could cause the transfer case to shift into or through the neutral position, which may allow the vehicle to roll away, even with the transmission in the PARK position. Should the vehicle roll away, it could strike another vehicle, stationary object, or a bystander, causing property damage and/or personal injury. Correction: Dealers will reprogram the final drive controller with updated software.
Recall 20052642,843 units in Canada
Powertrain
On certain vehicles equipped with a 3.7L engine and automatic transmission, water from the air conditioner evaporator drain tube may enter the transmission at the fill tube grommet seal. This can result in shudder during torque converter clutch engagement which, if ignored by the operator, could lead to increased transmission operating temperatures, boiling of the water, and a subsequent purging of transmission fluid into the engine compartment that could lead to a fire. Correction: Dealers will inspect the transmission for leakage at the fill tube grommet seal. If no leak is detected, a new fill tube grommet seal and water deflector shield will be installed, and proper alignment of the fill tube verified. If the presence of a leak is detected, the vehicle will be evaluated for a shudder condition and based on the evaluation, the transmission will either be triple flushed or the torque converter replaced as required and a new grommet seal and water deflector will be installed.
Reports where the owner recorded a crash, a fire, an injury or a death.
Los Angeles, CAFire1 injured
ENGINE
I was at the light a and the truck caught on fired
NHTSA complaint #11541226 — an unverified report by a vehicle owner.
Farmville, NCFire2 injured
ELECTRICAL SYSTEM
Entering my exit I noticed my 1month old was no longer sound asleep but screaming I turned around noticing she was being approached by smoke arising from the back of the vehicle.As panic set in I immediately tried to come to stop moving off the exit. At the same time clear fluid gushed out of the hood and smoke immediately entered the front of the vehicle making it difficult to come to a stop see or breath. I went blank out of fear or pure confusion as I reached for my infant in the back as quickly as I could at that point she was. No longer crying. I shot out of the vehicle as fast as possible and stayed in a safety spot attempting to shield her from the sun as I watched the jeep ignite and continue to smoke itself out witnesses gathered around one allowing me to sit in her vehicle with my baby until help arrived. NO warning signs once so ever no indication of an over heating vehicle drove perfectly and not frequently it may be inspected at the towing it was taken to as for the safety of my newborn and myself we both could’ve tragically ended up gone because I was not and would not have thought twice about leaving my daughter in that vehicle. she just got into this world to be taken that fast it wasnt an option. I’ve been very uneasy since the incident with absolutely anything that functions or is electronic. Continues replay in my head over and over again in detail and nothing new pops up truly a very Traumatic experience and an unexpected loss. appointments I can’t make it to have had to cancel I do not have family here especially not close by to help me this accident was by far caused by the vehicle because it definitely look like he had a mind of its own suddenly
NHTSA complaint #11471460 — an unverified report by a vehicle owner.
Farmville, NCFire2 injured
ENGINE
Entering my exit I noticed my 1month old was no longer sound asleep but screaming I turned around noticing she was being approached by smoke arising from the back of the vehicle.As panic set in I immediately tried to come to stop moving off the exit. At the same time clear fluid gushed out of the hood and smoke immediately entered the front of the vehicle making it difficult to come to a stop see or breath. I went blank out of fear or pure confusion as I reached for my infant in the back as quickly as I could at that point she was. No longer crying. I shot out of the vehicle as fast as possible and stayed in a safety spot attempting to shield her from the sun as I watched the jeep ignite and continue to smoke itself out witnesses gathered around one allowing me to sit in her vehicle with my baby until help arrived. NO warning signs once so ever no indication of an over heating vehicle drove perfectly and not frequently it may be inspected at the towing it was taken to as for the safety of my newborn and myself we both could’ve tragically ended up gone because I was not and would not have thought twice about leaving my daughter in that vehicle. she just got into this world to be taken that fast it wasnt an option. I’ve been very uneasy since the incident with absolutely anything that functions or is electronic. Continues replay in my head over and over again in detail and nothing new pops up truly a very Traumatic experience and an unexpected loss. appointments I can’t make it to have had to cancel I do not have family here especially not close by to help me this accident was by far caused by the vehicle because it definitely look like he had a mind of its own suddenly
NHTSA complaint #11471460 — an unverified report by a vehicle owner.
Farmville, NCFire2 injured
FUEL/PROPULSION SYSTEM
Entering my exit I noticed my 1month old was no longer sound asleep but screaming I turned around noticing she was being approached by smoke arising from the back of the vehicle.As panic set in I immediately tried to come to stop moving off the exit. At the same time clear fluid gushed out of the hood and smoke immediately entered the front of the vehicle making it difficult to come to a stop see or breath. I went blank out of fear or pure confusion as I reached for my infant in the back as quickly as I could at that point she was. No longer crying. I shot out of the vehicle as fast as possible and stayed in a safety spot attempting to shield her from the sun as I watched the jeep ignite and continue to smoke itself out witnesses gathered around one allowing me to sit in her vehicle with my baby until help arrived. NO warning signs once so ever no indication of an over heating vehicle drove perfectly and not frequently it may be inspected at the towing it was taken to as for the safety of my newborn and myself we both could’ve tragically ended up gone because I was not and would not have thought twice about leaving my daughter in that vehicle. she just got into this world to be taken that fast it wasnt an option. I’ve been very uneasy since the incident with absolutely anything that functions or is electronic. Continues replay in my head over and over again in detail and nothing new pops up truly a very Traumatic experience and an unexpected loss. appointments I can’t make it to have had to cancel I do not have family here especially not close by to help me this accident was by far caused by the vehicle because it definitely look like he had a mind of its own suddenly
NHTSA complaint #11471460 — an unverified report by a vehicle owner.
Rustburg, VACrash1 injured
AIR BAGS
The vehicle flipped down an embankment and into a creek and none of the air bags deployed, frontal or side curtains. Insurance adjuster has inspected vehicle. No warning lamps, messages or other symptoms of the problem prior to failure.
NHTSA complaint #11462393 — an unverified report by a vehicle owner.
at 142,000 milesCranston, RICrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING, THE ABS AND AIR BAG INDICATORS ILLUMINATED. IN ADDITION, THE ELECTRICAL BRAKE SYSTEM INDICATOR ILLUMINATED. THE BRAKES STARTED PULSATING, BUT THE CONTACT CONTINUED DRIVING WITH NO FURTHER ISSUES. THE CONTACT HAD NOT DRIVEN THE VEHICLE SINCE AND PARKED THE VEHICLE AT HER HOME. THREE WEEKS AGO, THE CONTACT WAS INVOLVED IN A CRASH BECAUSE THE BRAKES SEIZED. AS A RESULT, THE CONTACT'S VEHICLE SLID INTO ANOTHER VEHICLE AT APPROXIMATELY 5 MPH. THE FRONT BUMPER OF THE CONTACT'S VEHICLE WAS CRACKED. THE DRIVER WAS NOT INJURED, BUT WAS TREATED BY A DOCTOR AFTER THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE CONTACT FELT THAT THE CRASH COULD HAVE BEEN AVOIDED IF THE BRAKING FAILURE WERE KNOWN OF BEFOREHAND. THERE WERE NO SYMPTOMS OF A BRAKING FAILURE BEFORE THE CRASH OCCURRED. THE MANUFACTURER RUDELY INFORMED THE CONTACT THAT THERE WERE NO RECALLS OR WARRANTIES ON THE VEHICLE. THE DEALER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 142,000.
NHTSA complaint #11287901 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 145,677 milesPlymouth, PA
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle was taken to the local dealer for repair under NHTSA Campaign Number: 14V438000 (Electrical System). While placing the key in the ignition, it was extremely tight. The driver thought the key could possibly break. The Uconnect and power train warning lights were illuminated. The contact was alerted that the brake lights were inoperable. The vehicle was taken back to the local dealer, who informed the contact that the vehicle was serviced with no brake lights and informed the contact that a diagnostic test was needed. The vehicle was not diagnosed or repaired. After taking possession of the vehicle, there was an abnormal sizzling sound coming from the dashboard, and the radio was inoperable. The manufacturer was not contacted. The failure mileage was approximately 145,677.
NHTSA complaint #11709581 — an unverified report by a vehicle owner.
at 145,677 milesPlymouth, PA
EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle was taken to the local dealer for repair under NHTSA Campaign Number: 14V438000 (Electrical System). While placing the key in the ignition, it was extremely tight. The driver thought the key could possibly break. The Uconnect and power train warning lights were illuminated. The contact was alerted that the brake lights were inoperable. The vehicle was taken back to the local dealer, who informed the contact that the vehicle was serviced with no brake lights and informed the contact that a diagnostic test was needed. The vehicle was not diagnosed or repaired. After taking possession of the vehicle, there was an abnormal sizzling sound coming from the dashboard, and the radio was inoperable. The manufacturer was not contacted. The failure mileage was approximately 145,677.
NHTSA complaint #11709581 — an unverified report by a vehicle owner.
at 184,111 milesSimi Valley, CA
POWER TRAIN
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving 35–40 MPH, the engine seized. No warning lights were illuminated. The vehicle was able to restart after several attempts. The contact stated that the failure had occurred several times, including three times while driving to the dealer. The contact referenced NHTSA Campaign Number: 14V438000 (Electrical System) which was associated with the VIN. The vehicle was taken to the dealer, where the contact was informed that the recall repair might not be able to be performed because of the age of the vehicle. In addition, the contact was informed that if the repair was approved by the manufacturer, the labor fee might be at the owner's expense. The contact was informed that the manufacturer needed to approve the repair. The vehicle was not repaired. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 184,111.
NHTSA complaint #11701189 — an unverified report by a vehicle owner.
at 184,111 milesSimi Valley, CA
ELECTRICAL SYSTEM
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving 35–40 MPH, the engine seized. No warning lights were illuminated. The vehicle was able to restart after several attempts. The contact stated that the failure had occurred several times, including three times while driving to the dealer. The contact referenced NHTSA Campaign Number: 14V438000 (Electrical System) which was associated with the VIN. The vehicle was taken to the dealer, where the contact was informed that the recall repair might not be able to be performed because of the age of the vehicle. In addition, the contact was informed that if the repair was approved by the manufacturer, the labor fee might be at the owner's expense. The contact was informed that the manufacturer needed to approve the repair. The vehicle was not repaired. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 184,111.
NHTSA complaint #11701189 — an unverified report by a vehicle owner.
at 184,111 milesSimi Valley, CA
ENGINE
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving 35–40 MPH, the engine seized. No warning lights were illuminated. The vehicle was able to restart after several attempts. The contact stated that the failure had occurred several times, including three times while driving to the dealer. The contact referenced NHTSA Campaign Number: 14V438000 (Electrical System) which was associated with the VIN. The vehicle was taken to the dealer, where the contact was informed that the recall repair might not be able to be performed because of the age of the vehicle. In addition, the contact was informed that if the repair was approved by the manufacturer, the labor fee might be at the owner's expense. The contact was informed that the manufacturer needed to approve the repair. The vehicle was not repaired. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 184,111.
NHTSA complaint #11701189 — an unverified report by a vehicle owner.
Hannibal, MO
ELECTRICAL SYSTEM
Every single code is displayed when using a ODB2 scan tool. I have many electrical issues that go away and come back. Sluggish performance. Random components inside the jeep will fail at random. I’m thinking the ECU is faulty. Somedays it will run fine with all the codes still present.
NHTSA complaint #11690782 — an unverified report by a vehicle owner.
Hannibal, MO
ENGINE
Every single code is displayed when using a ODB2 scan tool. I have many electrical issues that go away and come back. Sluggish performance. Random components inside the jeep will fail at random. I’m thinking the ECU is faulty. Somedays it will run fine with all the codes still present.
NHTSA complaint #11690782 — an unverified report by a vehicle owner.
Spring Lake, NC
VEHICLE SPEED CONTROL
Lights on the dashboard were blinking, there were no turning signals, the gas gauge was not working, and the check engine light was flashing. My safety was put at risk because I could not let people know when I was turning. I took it to the dealer, and they said there were too many codes, but none were active for them to fix the problem. So, I have to drive the jeep, but this is dangerous. The warning keeps showing me that there is a problem with the ignition switch that was previously recalled. I want this taken care of, please.
NHTSA complaint #11643852 — an unverified report by a vehicle owner.
Spring Lake, NC
ELECTRICAL SYSTEM
Lights on the dashboard were blinking, there were no turning signals, the gas gauge was not working, and the check engine light was flashing. My safety was put at risk because I could not let people know when I was turning. I took it to the dealer, and they said there were too many codes, but none were active for them to fix the problem. So, I have to drive the jeep, but this is dangerous. The warning keeps showing me that there is a problem with the ignition switch that was previously recalled. I want this taken care of, please.
NHTSA complaint #11643852 — an unverified report by a vehicle owner.
Spring Lake, NC
FUEL/PROPULSION SYSTEM
Lights on the dashboard were blinking, there were no turning signals, the gas gauge was not working, and the check engine light was flashing. My safety was put at risk because I could not let people know when I was turning. I took it to the dealer, and they said there were too many codes, but none were active for them to fix the problem. So, I have to drive the jeep, but this is dangerous. The warning keeps showing me that there is a problem with the ignition switch that was previously recalled. I want this taken care of, please.
NHTSA complaint #11643852 — an unverified report by a vehicle owner.
Puyallup, WA
STEERING
Dash will read "ESP System Disabled" during this the engine light and red lightning in brackets ( ) turns on, on the dash. This affects the acceleration there is none and brakes work but is slow to come to a full stop. An inspection can be scheduled. This happens anytime and randomly, getting safely off the road is hard. First happened April 1, 2024 then April 3, 2024. Had a family mechanic work on it got it back and less than a day having it back and it happened 5 more times just driving to work on August 28, 2024.
NHTSA complaint #11611337 — an unverified report by a vehicle owner.
Puyallup, WA
ELECTRICAL SYSTEM
Dash will read "ESP System Disabled" during this the engine light and red lightning in brackets ( ) turns on, on the dash. This affects the acceleration there is none and brakes work but is slow to come to a full stop. An inspection can be scheduled. This happens anytime and randomly, getting safely off the road is hard. First happened April 1, 2024 then April 3, 2024. Had a family mechanic work on it got it back and less than a day having it back and it happened 5 more times just driving to work on August 28, 2024.
NHTSA complaint #11611337 — an unverified report by a vehicle owner.
Puyallup, WA
SERVICE BRAKES
Dash will read "ESP System Disabled" during this the engine light and red lightning in brackets ( ) turns on, on the dash. This affects the acceleration there is none and brakes work but is slow to come to a full stop. An inspection can be scheduled. This happens anytime and randomly, getting safely off the road is hard. First happened April 1, 2024 then April 3, 2024. Had a family mechanic work on it got it back and less than a day having it back and it happened 5 more times just driving to work on August 28, 2024.
NHTSA complaint #11611337 — an unverified report by a vehicle owner.
at 150,000 milesCalera, AL
ENGINE
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while starting the vehicle, there was an abnormal tapping sound coming from the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the lifters needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.
NHTSA complaint #11601586 — an unverified report by a vehicle owner.
at 191,191 milesApache Junction, AZ
ELECTRICAL SYSTEM
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 14V438000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the service brakes and the power steering were inoperable. The contact used the parking brake to stop the vehicle. The contact stated that after enabling the parking brake, the vehicle independently shut off. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 191,191.
NHTSA complaint #11567186 — an unverified report by a vehicle owner.
Philadelphia, PA
UNKNOWN OR OTHER
P41 Ignition switch recall was completed on my vehicle 11/2015. Prior to receiving recall notification I experienced no problems with accidently hitting the key while driving. Now I am experiencing great difficulty turning the ignition switch. One of my vehicle keys broke off while trying to turn the car on to drive. Most times I get in the car to go somewhere there is always an issue getting the key to turn allowing the car to turn on. The warranty for the recall has expired and I am very upset that there is nothing that can be done to rectify this problem without having out of pocket expenses. This is very frustrating and I am afraid my last key is going to break off while trying to start vehicle.
NHTSA complaint #11544163 — an unverified report by a vehicle owner.
Los Angeles, CAFire1 injured
ENGINE
I was at the light a and the truck caught on fired
NHTSA complaint #11541226 — an unverified report by a vehicle owner.
Hughestown, PA
ELECTRICAL SYSTEM
The Jeep would not start. When the key was inserted into the ignition switch and turned to the start position, all that would happen is a single click. The starter would not engage. The key had to me jiggled in order to start the Jeep. The ignition switch has very high sensitivity.
NHTSA complaint #11536737 — an unverified report by a vehicle owner.
Hartford, ME
UNKNOWN OR OTHER
While driving the transmission will go into neutral without warning. I have to coast to a spot I can pull over then put into park then back into drive again and vehicle will go . It has done this three times.
NHTSA complaint #11523144 — an unverified report by a vehicle owner.
at 189,000 milesSaint Petersburg, FL
ELECTRICAL SYSTEM
The contact owns a 2005 Jeep Grand Cherokee. The vehicle was taken to a local dealer to be serviced under NHTSA Campaign Number: 14V438000 (Electrical System) however, the repair failed to fix the vehicle. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was not taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 189,000.
NHTSA complaint #11510366 — an unverified report by a vehicle owner.
at 196,000 milesArkansas City, KS
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while attempting to start the vehicle, the engine turned over but then failed to restart. The ABS warning light was illuminated. The dealer was notified of the failure and the contact was informed that the failure was possibly the wiring ignition module switch. Additionally, the contact stated that prior to the failure, the vehicle was taken to the dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was not diagnosed or repaired again. The manufacturer was not notified of the failure. The failure mileage was approximately 196,000.
NHTSA complaint #11505186 — an unverified report by a vehicle owner.
Elizabeth, PA
UNKNOWN OR OTHER
Ignition system was repaired under recall in 2016. The cars ignition system continues to have issues and will shut off and cause the car not to restart. Very dangerous to be driving and have the engine fail. This happened on the highway recently. Chrysler says there is nothing they can do. Car has been looked at by independent mechanics and I have notified the dealership. They say it is my responsibility now.
NHTSA complaint #11504876 — an unverified report by a vehicle owner.
Elizabeth, PA
ELECTRICAL SYSTEM
Ignition system was repaired under recall in 2016. The cars ignition system continues to have issues and will shut off and cause the car not to restart. Very dangerous to be driving and have the engine fail. This happened on the highway recently. Chrysler says there is nothing they can do. Car has been looked at by independent mechanics and I have notified the dealership. They say it is my responsibility now.
NHTSA complaint #11504876 — an unverified report by a vehicle owner.
Washington, PA
UNKNOWN OR OTHER
The fuel tank skid plate has completely rusted and has broken off. My tank (that has a date of 2004 stamped on it) is completely exposed. I am afraid that my tank is going to fall off and cause harm to myself or the driver/vehicle behind me. The vehicle is mostly city street / highway driving… no off road driving. I am concerned of the considerable amount of pot holes 🕳️ in my area that damage can be done based on the area I live in. Southwestern Pennsylvania has a lot of pot holes.
NHTSA complaint #11502943 — an unverified report by a vehicle owner.
Palmetto, FL
SEATS
1. Fuel tank started leaking on the top. 2. Middle backseat belt was stuck. It would not pull out. No matter what we tried it just got tighter and tighter, had to cut it. 3. Can't use seat warmer on passenger side because it will burn the person sitting there because the seat tore.
NHTSA complaint #11497963 — an unverified report by a vehicle owner.
