64 of the
2,733 complaints about the 2005 Jeep Grand Cherokee are about the
steering — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
93,000 miles.
Dash will read "ESP System Disabled" during this the engine light and red lightning in brackets ( ) turns on, on the dash. This affects the acceleration there is none and brakes work but is slow to come to a full stop. An inspection can be scheduled. This happens anytime and randomly, getting safely off the road is hard. First happened April 1, 2024 then April 3, 2024. Had a family mechanic work on it got it back and less than a day having it back and it happened 5 more times just driving to work on August 28, 2024.
NHTSA complaint #11611337 — an unverified report by a vehicle owner.
at 159,553 milesKannapolis, NC
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EVERY DAY I CRANK UP MY JEEP I GIVE IT 5-10 MINS BEFORE I MOVE IT BECAUSE IT HAS THIS SHAKE OR VIBRATION TO IT REALLY BAD IT STOPS AND THEN ONCE I HAVE EXCEEDED 45-55 MPH AND START TO COME TO A STOP IT SHAKES THE ENTIRE FRONT END. NOW IF I'M BELOW 45 IT DON'T REALLY DO IT AS OFTEN! WHEN I TURN OR HIT A BUMP IN THE ROAD THE FRONT END RATTLED OR VIBRATING FROM IT! SOME DAYS WHEN I'M TRYING TO MAKE A U TURN IT SEEMS AS IF IT'S HAVING A HARD TIME TURNING! CHECK ENGINE LIGHT CONSTANTLY ON AND OFF! HAD IT CHECKED NOTHING IS COMING UP INDICATING A MISFIRE OR ANYTHING! THE GAS MILEAGE SUCKS! GET A FULL TUNE UP AND IT WILL RUN BETTER SPENDING ALL MY MONEY AND IT'S STILL A PIECE OF CRAP!
NHTSA complaint #11327528 — an unverified report by a vehicle owner.
at 141,968 milesEL Paso, TX
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THE REAR DRIVE SHAFT IS CAUSING A RUMBLING AS YOU SPEED UP OR MAINTAIN SPEED. IT FEELS LIKE DRIVING OVER SMALL SPEED BUMPS OR RUBBLE STRIPS, EVEN WHEN THERE IS NOTHING IN THE ROAD. IT IS A SAFETY CONCERN BECAUSE IT IS A LEAK IN THE OIL OF THE DRIVE SHAFT. IT IS ALSO A PRETTY EXPENSIVE PROBLEM TO FIX. JEEP AND MOPAR NEED TO FIX THIS SAFETY ISSUE. LIKE YESTERDAY.
NHTSA complaint #11185579 — an unverified report by a vehicle owner.
at 130,000 milesSaint Marys, GA
STEERING
AS I WAS LEAVING A SHOPPING CENTER ABOUT 40 MILES AWAY FROM MY HOUSE MY JEEP AND AS I ENTERED ONTO THE INTERSTATE THE JEEP ACTED LIKE I WAS HAVING A FLAT TIRE WITH THE STEERING WHEEL SHAKING AND GIVING ME A LOT OF VIBRATION AND THE FLOP FLOP SOUND YOU GET FROM A FLAT TIRE. I STOPPED AND GOT OUT BUT NO FLAT TIRE, LOOSE LUG NUTS OR ANYTHING I COULD FIND. PUT FLASHERS ON AND HEADED UP THE ROAD SLOWLY NOT GOING OVER 45 MPH. IT FINALLY QUIT AND I WAS ABLE TO INCREASE SPEED. IT CONTINUES TO HAVE THIS WOBBLE SOUND ALONG WITH THE STEERING WHEEL SHAKING OFF AND ON. I DID SOME RESEARCH AND THE ONLY THING MATCHED WHAT HAPPEN WAS THE JEEP DEATH WOBBLE. SOME VEHICLES HAVE HAD A RECALL ON THIS BUT I DON'T SEE ANY FOR MY YEAR.
NHTSA complaint #11164060 — an unverified report by a vehicle owner.
Dothan, AL
STEERING
REMEDY: CHRYSLER INTENDS TO REPAIR VEHICLES FREE OF CHARGE (PARTS AND LABOR). HOWEVER, THE PART REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION IS CURRENTLY NOT AVAILABLE. CHRYSLER IS MAKING EVERY EFFORT TO PROVIDE THE PART AS QUICKLY AS POSSIBLE. ****THIS WAS 2014, NO UPDATES SO FAR AS TO PARTS BEING AVAILABLE. TWO YEARS IS NOT TIMELY.
NHTSA complaint #10925928 — an unverified report by a vehicle owner.
at 138,240 milesCarmel, NY
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VEHICLE COMPLETELY SHUTS OFF WHILE DRIVING, WITH 4 ATTEMPTS BY THE DEALERSHIP SERVICE, VEHICLE CONTINUES TO SHUT OFF WHILE DRIVING.
NHTSA complaint #10920568 — an unverified report by a vehicle owner.
Portland, ORCrash
STEERING
TL* THE CONTACT OWNED A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE POWER STEERING AND POWER BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10873707 — an unverified report by a vehicle owner.
Washington, MI
STEERING
WHILE I WAS DRIVING ON A MAIN ROAD, MY CAR COMPLETELY SHUT DOWN. MY STEERING WHEEL WAS LOCKED, GAS AND BRAKE PETAL WERE NOT WORKING, BASICALLY MY CAR WAS GOING ON ITS OWN. WORST PART WAS THAT IT WAS GOING ON A SLANT WHILE OTHER CARS DRIVING 45/50 MILES PER HOUR HEADING TOWARDS ME. I COULD NOT STOP MY CAR, NOR DRIVE MY CAR, NOR TRY AND STEER MYSELF TO A SAFE LOCATION. MY CAR JUST KEPT GOING. SOMETHING NEEDS TO BE DONE. I HAVE ALMOST LOST MY LIFE 2 TIMES ALREADY. I DO NOT FEEL SAFE DRIVING MY VEHICLE. EVERYTIME I GO TO CHRYSLER... THEY DO NOT KNOW WHAT TO DO OR WHAT IS GOING ON. WHEN WILL THIS BE FIXED AND HOW?
NHTSA complaint #10865147 — an unverified report by a vehicle owner.
at 115,000 milesHuntington Park, CA
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO STEER WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.
NHTSA complaint #10853525 — an unverified report by a vehicle owner.
at 160,000 milesFort Worth, TXCrash3 injured
STEERING
TL* THE CONTACT OWNED A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH AND ATTEMPTING TO OVERTAKE ANOTHER VEHICLE, THE POWER STEERING FAILED. THE POWER STEERING FAILURE CAUSED THE CONTACT'S VEHICLE TO CRASH INTO A METAL GUARDRAIL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND HAND, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT PASSENGERS IN THE VEHICLE ALSO SUSTAINED INJURIES TO THE ARMS AND LEGS, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10825399 — an unverified report by a vehicle owner.
Austin, TX
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I HAVE CALLED THE DEALERSHIP THREE TIMES SINCE DECEMBER 2015 TO CHECK ON THE STATUS OF MY RECALL. THEY HAVE PUT ME ON A WAIT LIST WITH NO RETURN CALL AND NO SIGN OF THIS BEING COMPLETED. I WAS ALSO TOLD THAT AFTER THEY HAVE AVAILABILITY AND THEY TAKE MY VEHICLE IN, THEY WOULD STILL HAVE NO DATE WHICH THEY CAN TELL ME WHEN THE WORK WILL BE COMPLETED. I AM VERY DISSATISFIED WITH THE LACK OF SAFETY CONCERN AND URGENCY TAKEN BY THIS DEALERSHIP TO REMEDY THE RECALL. COVERT CHRYSLER DODGE JEEP RAM 8107 RESEARCH BLVD (512) 730-3300
NHTSA complaint #10823947 — an unverified report by a vehicle owner.
at 171,803 milesMontgomery, AL
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TL* THE CONTACT OWNS A 2005 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE BEGAN TO SHIFT AUTOMATICALLY AND SWERVED TO THE RIGHT WHILE ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT HE EXPERIENCED A POWER STEERING FAILURE. IN ADDITION, THE CONTACT STATED THAT THE PULLEY WHEEL AND ALTERNATOR BELT FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,803.
NHTSA complaint #10811125 — an unverified report by a vehicle owner.
at 129,825 milesEast Providence, RICrash
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RECALL P41 ON 11/8/2015-I WAS DRIVING MY 05JGCL AND I HAD A BLOW OUT IN THE R/F WHEEL CAUSING ME TO BOUNCE AROUND AND LOSE CONTROL OF VEHICLE WHERE MY KNEE CAME IN TO CONTACT WITH THE IGNITON CAUSING MY VEHICLE TO TURN OFF- WHEN TRYING TO RESTART THE JEEP THE VEHICLE IN FRONT OF ME STOPPED SHORT I THEN FORCED WHEEL TO THE RIGHT AND I CAME INTO CONTACT WITH A UTILITY POLE CAUSING TOTAL LOSS OF VEHICLE
NHTSA complaint #10795313 — an unverified report by a vehicle owner.
at 86,000 milesSouth Park, PA
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THE STEERING WHEEL COMPLETELY SEIZED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
NHTSA complaint #10783226 — an unverified report by a vehicle owner.
at 122,900 milesFreeport, IL
STEERING
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE STOPPED AFTER MAKING A LEFT TURN. IN ADDITION, THE POWER STEERING AND BRAKES FAILED. THE CONTACT RECEIVED A RECALL NOTIFICATION; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 122,900. UPDATED 11/23/15*LJ THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE IGNITION SWITCH, AFTER SHE HAD ALREADY PAID TO HAVE IT REPLACED. UPDATED 12/28/15.
NHTSA complaint #10764142 — an unverified report by a vehicle owner.
at 80,000 milesBaltimore, MD
STEERING
I WAS ON MY WAY TO WORK AND IN MID MOTION THE CARS ENGINE POWER STEERING AND BRAKES SHUT OFF. LUCKILY I WAS GOING SLOW ENOUGH THAT I WAS ABLE TO STOP MY CAR AND RESTART IT WITHOUT ANY ACCIDENTS. BUT I'M TERRIFIED THE NEXT TIME WILL I WON'T BE SO LUCKY.
NHTSA complaint #10762807 — an unverified report by a vehicle owner.
at 96,000 milesAshburn, VA
STEERING
VEHICLE RANDOMLY STALLS WHEN COMING TO A STOP OR SLOWING DOWN TO PULL INTO A PARKING SPACE. RPM'S WILL DROP AND THE VEHICLE WILL SOMETIMES RECOVER, OR STALL IN SOME CASES. INCIDENT OCCURS 1- 5 TIMES PER DAY.
NHTSA complaint #10760933 — an unverified report by a vehicle owner.
at 135,000 milesGlendale, AZ
STEERING
WHEN IT STARTED MALFUNCTIONING, I WOULD BE JUST DRIVING AND MY JEEP WOULD JUST SHUT OFF, ENGINE, POWER, ALL THE DASH LIGHTS COME ON, AND STEERING BECOMES DIFFICULT AS WELL AS BRAKING, AND NOW IT WON'T START. THIS IS EXTREMELY DANGEROUS TO BE DRIVING BUT THE IGNITION SWITCH ISN'T AVAILABLE YET, THIS IS A KNOWN RECALL AND NOW ITS CAUSING ME TO MISS WORK SINCE ITS MY ONLY VEHICLE. THIS IS UNACCEPTABLE AND VERY DANGEROUS, THIS HAS TAKEN FAR TOO LONG TO FIX. PLEASE HELP! I NEED A LOANER!
NHTSA complaint #10760384 — an unverified report by a vehicle owner.
at 74,000 milesPittsburgh, PA
STEERING
ON AT LEAST 4 OCCASIONS, MY JEEP HAS RANDOMLY LOST POWER SUCH THAT THE POWER STEERING, ACCELERATOR, AND BRAKE SYSTEMS STOPPED WORKING. EACH TIME IT HAS OCCURRED, IT WAS AT A LOW RATE OF SPEED, SO THE DANGER OF A CATASTROPHIC ACCIDENT WAS LOW; HOWEVER, ONE TIME IT OCCURRED WHEN I WAS ON A HILL AND I COULDN'T STOP THE JEEP FROM ROLLING DOWN HILL. I HAD TO COAST THROUGH A STOP SIGN AND ONLY CAME TO REST BECAUSE OF A CURB ON THE OPPOSITE SIDE OF THE STREET. LUCKILY, NO CARS WERE COMING IN THE OPPOSITE DIRECTION.
NHTSA complaint #10747879 — an unverified report by a vehicle owner.
at 75,763 milesNEW Orleans, LA
STEERING
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER AND WAS UNABLE TO STEER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,763. MA 10/6 UPDATED 3/28/2016*JS
NHTSA complaint #10745046 — an unverified report by a vehicle owner.
at 79,856 milesRinggold, GA
STEERING
I WAS DRIVING DOWN THE HIGHWAY GOING APPROXIMATELY 65 MPH WHEN, WITHOUT WARNING, THE VEHICLE SHUT DOWN COMPLETELY. ENGINE SHUT DOWN, ALL POWER STEERING, BRAKING, AND POWER SYSTEMS WERE LOST. LUCKILY, I WAS IN THE FAR RIGHT LANE AND WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD. ONCE THE VEHICLE CAME TO A COMPLETE STOP I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE ON. THIS IS AN EXTREMELY DANGEROUS ISSUE. AFTER CALLING THE DEALER WAS TOLD THERE WAS A RECALL FOR THE SYMPTOMS DESCRIBED BUT NO PARTS AVAILABLE TO FIX IT AND IT COULD BE MONTHS BEFORE IT COULD BE FIXED. NO OFFER WAS MADE TO PROVIDE ME WITH A VEHICLE TO DRIVE WHILE THE ISSUE REMAINED OPEN. I AM NOT GOING TO ENDANGER MY LIFE, MY FAMILY'S LIVES, OR THE LIVES OF OTHER DRIVERS BY CONTINUING TO OPERATE THIS VEHICLE. THE DEALER SHOULD BE REQUIRED TO PROVIDE AN ALTERNATE MODE OF TRANSPORTATION TO THE CUSTOMER IF THE ISSUE CANNOT BE RESOLVED IN A TIMELY MANOR.
NHTSA complaint #10744404 — an unverified report by a vehicle owner.
at 130,000 milesEastman, GA
STEERING
IN RUSH HOUR TRAFFIC, THE CAR WOULD LOSE POWER EVERYTIME THE CAR CAME TO A STOP OR IDLED. 3 DAYS LATER, THE CAR LOST POWER IN SPEED LIMIT TRAFFIC AFTER GOING OVER THE RAILROAD TRACKS. SINCE THEN, IT LOSES POWER AT EVERY STOP. IF I AM NOT AWARE, THE CAR ROLLS INTO ONCOMING TRAFFIC! I TOOK THE CAR TO MY NEAREST DEALER. THEY CONFIRMED THAT IT WAS THE IGNITION SWITCH THAT HAS BEEN RECALLED AND A PART HASN'T BEEN SENT TO DEALERS. I CALLED CHRYSLER AND ALL THEY DID WAS PUT ME ON A LIST! THEY APOLOGIZED FOR ME NOT HAVING A CAR TO DRIVE AND THAT WAS IT! THEY WOULD NOT PROVIDE ME WITH A TIMELINE OF WHEN THE PART WOULD BE READY. THEY REFUSED TO PROVIDE ME WITH A LOANER VEHICLE WHILE IT WAS OFF THE ROAD. I HAVE LOST MY MODE OF TRANSPORTATION UNLESS I WANT TO RISK MY AND MY FAMILY'S LIFE, AND THEY SAY THERE IS NOTHING THEY CAN DO EVEN THOUGH THEY ARE AT FAULT!
NHTSA complaint #10744452 — an unverified report by a vehicle owner.
Newton, NCCrash1 injured
STEERING
I DROVE INTO AN ADVANCE AUTO PARKING AND WHEN I WAS DRIVING THE CAR SEEM TO ACCELERATED AND I COULD NOT TURN THE WHEEL ON THE CAR I TRIED TO PUSH THE BRAKES TO STOP THE CAR BUT THE BRAKING SYSTEM WAS NOT WORKING. I COULD NOT TURN THE WHEEL AND THE BRAKING SYSTEM WAS NOT WORKING AND I STARTED TO PANIC. MY CAR RAN RIGHT INTO A METAL POLE AND TOTALED MY CAR. THE POLICE AT THE SEEN TOLD ME AND MY HUSBAND THAT THE IMPACT THAT THE VEHICLE TOOK, THE AIRBAGS SHOULD OF CAME OUT, BUT THEY DID NOT. MY CAR IS TOTALED AND THE BODY OF THE CAR IN THE FRONT IS SPLIT IN HALF.
NHTSA complaint #10744470 — an unverified report by a vehicle owner.
at 210,000 milesAlbemarle, NC
STEERING
THE FIRST INCIDENT TOOK PLACE APPROXIMATELY ON THE ABOVE DATE. AS MY DAUGHTER, FRIENDS AND I WERE PULLING ONTO THE ROAD, I BUMPED THE KEY WITH MY KNEE AND THE VEHICLE SHUT OFF COMPLETELY. EVERYTHING WENT DEAD. I PUT IT IN NEUTRAL, TURNED THE KEY, STARTED IT, AND CONTINUED ON. IT HAS HAPPENED 3 TIMES SINCE THEN, TWICE WITH MY DAUGHTER DRIVING. WE FOLLOWED THE RECALL POSTED BY CHRYSLER AND REMOVED EVERYTHING FROM THE KEY CHAIN, MOVED THE SEAT BACK, ETC. (THERE IS NO FIX OFFERED FOR THIS). THIS PAST SATURDAY NIGHT, 7/25/15, MY 18 YEAR OLD DAUGHTER WAS RETURNING HOME FROM A FRIENDS HOUSE WHEN SHE SNEEZED AND AS SHE WAS RECOVERING AND RE-ADJUSTING, SHE BUMPED THE KEY AND SHUT THE CAR OFF. WHEN THIS HAPPENS, EVERYTHING IS CUT OFF. LIGHTS, BRAKES, GAUGES, EVERYTHING. BEING DARK, SHE COULD NOT SEE, COULD BARELY STEER, BRAKE, ETC. AND WAS BASICALLY "ALONG FOR THE RIDE". AS SHE WAS IN A LEFT TURN AT THE TIME, SHE PULLED THE WHEEL TO THE RIGHT TO TRY AND STAY ON THE ROAD AND NOT GO "BEYOND THE TURN" AND CRASH. BECAUSE THE BRAKES WERE NOT WORKING, SHE WAS GOING TOO FAST, MANAGED TO GET THE CAR GOING TO THE RIGHT BUT ENDED UP IN A SLIDE. THE CAR SLID SIDEWAYS AND THEN BACKWARDS, SLIDING OFF THE ROAD TO THE RIGHT SIDE AND ONTO A DRIVEWAY WHERE THE DRIVER SIDE FRONT WHEEL CAUGHT THE CULVERT UNDER THE DRIVEWAY, FLIPPING THE JEEP ONTO THE DRIVERS SIDE WHERE IT REMAINED AS IT SLID BACKWARDS FOR ABOUT 10 FEET, STOPPING IN A RESIDENTS YARD. THANKFULLY, MY DAUGHTER WAS ABLE TO CLIMB UP AND OUT THE PASSENGER WINDOW, UNHARMED, GO TO A HOUSE AND GET HELP. BECAUSE THERE IS NOT A "FIX" FOR THIS PROBLEM (CHRYSLER ADMITS THIS ON THE RECALL NOTICE), I AM OUT A VEHICLE BECAUSE OF A DEFECT THEY CAN NOT/WILL NOT FIX. BECAUSE OF THE YEAR MODEL AND MILEAGE, I ONLY CARRIED LIABILITY INSURANCE, SO THE DAMAGE TO THE VEHICLE WILL EXCEED THE COST TO REPAIR. I FEEL CHRYSLER OWES ME THE REPLACEMENT COST.
NHTSA complaint #10743617 — an unverified report by a vehicle owner.
at 60,000 milesPiedmont, SD
STEERING
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. WHILE DRIVING 5 MPH, THE VEHICLE SHUT OF AND THE POWER STEERING AND POWER BRAKES FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10736058 — an unverified report by a vehicle owner.
at 63,900 milesHopatcong, NJ
STEERING
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO ACCELERATE AND SHOOK VIOLENTLY AS THE STEERING WHEEL SEIZED. THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 05V396000 (POWER TRAIN) AND 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,900.
NHTSA complaint #10735881 — an unverified report by a vehicle owner.
at 80,100 milesScottsdale, AZ
STEERING
I HAD MY VEHICLE VALET PARKED WITH A SINGLE KEY IN THE IGNITION. UPON RECEIVING MY CAR I GOT INTO THE DRIVE SEAT AND PROCEEDED TO PUSH MY SEAT FORWARD SINCE I HAD A PASSENGER BEHIND ME AND WAS PROVIDING EXTRA LEG ROOM. WE PROCEEDED TO LEAVE THE PARKING AREA OF THE HOTEL AND AT A SPEED OF ABOUT 15 MPH I TURN TO ADJUST AND ITEM ON THE REAR FLOOR WHEN MY KNEE HIT THE KEY AND THE ENTIRE CAR WAS SWITCHED OFF. I HAD NO STEERING SINCE IT WAS IN LOCKED POSITION AND THE BRAKES WAS DIFFICULT TO STOP. THE ENGINE WAS OFF. I AM JUST GLAD I WAS NOT ON THE FREEWAY AT 65 MPH. WHY IS IT TAKING CHRYSLER (FIAT) ONE YEAR TO GET A FIX FOR THIS RECALL?
NHTSA complaint #10730918 — an unverified report by a vehicle owner.
at 170,000 milesDuncan, OKCrash1 injured
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUFFERED A FRACTURED RIGHT FOOT AND A FOREHEAD LACERATION THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2014, BUT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10725582 — an unverified report by a vehicle owner.
at 83,799 milesCape Coral, FLCrash1 injured
STEERING
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNSPECIFIED NHTSA CAMPAIGN NUMBER. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S WIFE EXPERIENCED DIFFICULTY STEERING, BRAKING, AND UNEXPLAINED ACCELERATION, WHICH RESULTED IN A HEAD ON COLLISION WITH A TREE. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE CONTACT'S WIFE STRUCK HER HEAD AND SUFFERED LOSS OF CONSCIOUSNESS, WHICH REQUIRED MEDICAL ATTENTION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 83,799.
NHTSA complaint #10715416 — an unverified report by a vehicle owner.
at 110,000 milesCharlotte, NC
STEERING
MY 200 JEEP GRAND CHEROKEE IS AFFECTED BY THE MANUFACTURER RECALL NUMBER: P41. WHILE DRIVING THIS PAST WEEKEND WITH MY WIFE AND TWO SMALL CHILDREN. THE IGNITION SWITCH CHANGED POSITIONS CAUSING THE ENGINE TO SHUT OFF WITH STEERING AND BRAKING GREATLY REDUCED. THANKFULLY I WAS NOT ON THE HIGHWAY TRAVELING AT HIGH SPEEDS. THIS OCCURRED IN A RESIDENTIAL NEIGHBORHOOD WHILE DRIVING 25MPH. THANKFULLY NO OTHER VEHICLE OR PEDESTRIAN WAS IN OUR PATH. THIS WAS EXTREMELY SCARY AND COULD HAVE BEEN EXTREMELY DANGEROUS AND DEADLY. I AM COMPLETELY UNSATISFIED WITH CHRYSLERS RESPONSIVENESS TO THIS ISSUE. OUR JEEP IS MY WIFE'S PRIMARY VEHICLE AND DRIVES MY CHILDREN AROUND DAILY. I FEEL THIS VEHICLE IS UNFIT AND UNSAFE TO DRIVE. CHRYSLER PROMISED A SOLUTION BY THE END OF THE FIRST FISCAL QUARTER WHICH IS MONTHS PAST. WHEN WILL A SOLUTION BE AVAILABLE? I FELL CHRYSLER IS RESPONSIBLE TO PROVIDE MY FAMILY WITH A SAFE VEHICLE, IS A RENTAL OR LOANER VEHICLE AN OPTION UNTIL A SOLUTION IS PROVIDED? PLEASE HELP...
NHTSA complaint #10704393 — an unverified report by a vehicle owner.