53 of the
1,766 complaints about the 2015 Jeep Grand Cherokee are about the
throttle and cruise control — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
32,000 miles.
D
53
Complaints
11
Crashes
2
Fires
1
Injuries
Exactly what failed
Vehicle Speed Control
5196.2%
Cruise Control
11.9%
Accelerator Pedal
11.9%
Acceleration & Cruise Control across every Jeep Grand Cherokee year
Despite having the EGR replaced under recall the unit still exploded while driving on wed 4 Mar 2026. Fluids were leaking and had indicated issues with the electric shifter. The local dealerships states the egr cooler needs replaced, coolant tank, DPF and oil change (despite just being done the Saturday before). Refusing to acknowledge any connection to previous recall or associated damages. Contacted FCA customer support and ignored my concerns and said just pay the dealer the $6000+.
NHTSA complaint #11722520 — an unverified report by a vehicle owner.
Milwaukee, WI
VEHICLE SPEED CONTROL
While driving shifting gears on its own without my control. Slowed me down on freeway from going 50 mph to 35 mph without me slowing it down as I am driving. I was still pushing gas pedal buy while shift was in normal drive from went from 8 to a 3 without my control so I had to pull over because I could not go any faster at all and was in danger zone on freeway that had up to 70mph driving. Once I parked I turned call completely off and then restarted after a min or so it still did the same thing as I drove causing me to pull over more than 2 times. Very dangerous and was not prepared for something like that on busy and fast place as we all know the freeway/highway is. That could of been a total loss for me and other drivers.
NHTSA complaint #11714172 — an unverified report by a vehicle owner.
Orion, IL
VEHICLE SPEED CONTROL
While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my jeep causing me to go off the road as a I lost all control of the steering in my vehicle. Upon a check by the mechanic, I had faulty wiring in the wiring harness which they cannot replace because the part is no longer made. My jeep is only a 2015. I went off the road because there was poor weather - it was snowing out and my vehicle would not respond to any gear resulting in my turning the vehicle off. My jeep was towed to the dealership for diagnosis. I have not picked up my jeep yet due to the dealership schedule but have attached the communication with them concerning the problems.
NHTSA complaint #11707593 — an unverified report by a vehicle owner.
at 170,000 milesFort Worth, TX
VEHICLE SPEED CONTROL
The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). The contact stated that when the vehicle came to a stop, the vehicle jerked abnormally. Additionally, while driving forward, the vehicle jerked abnormally. The contact stated that an unknown message was displayed on the instrument panel. The contact stated that on a separate occasion, the gear shifter icons and gauge icons failed to activate and function as intended. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact asked the dealer to complete the recall repair; however, the dealer refused. The vehicle was not repaired due to the cost. The failure persisted, and the vehicle remained at the residence unrepaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 170,000.
NHTSA complaint #11687364 — an unverified report by a vehicle owner.
Parkville, MD
VEHICLE SPEED CONTROL
The Traction control light comes on while driving, once that happens it changes the performance of the vehicle it stays in one and it doesn’t allow you to do more then 43 at the most.
NHTSA complaint #11664067 — an unverified report by a vehicle owner.
at 71,535 milesSadieville, KYCrash
VEHICLE SPEED CONTROL
The contact owns a 2015 Jeep Grand Cherokee Limited. The contact stated that while in a parking space and reversing, the vehicle was then shifted into drive and the high gear message was displayed. The vehicle accelerated unintendedly and the brake pedal failed to bring the vehicle to a stop. As a result, the vehicle crashed into a 2015 Chrysler Town and Country where it came to a stop. No warning lights illuminated. There were no reported injuries, fire or air bag deployment. A police report was filed. The contact was able to drive the vehicle to her residence. The vehicle was towed to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,535.
NHTSA complaint #11637412 — an unverified report by a vehicle owner.
Westland, MI
VEHICLE SPEED CONTROL
My car keeps slipping into neutral, not able to go over forty three miles per hour. Will not go into park or drive at times. Electrical issues. This has happened several times two times on the freeway, with one of them and entering the freeway, almost causing an accident.
NHTSA complaint #11629559 — an unverified report by a vehicle owner.
Livonia, NY
VEHICLE SPEED CONTROL
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at approximately 30 MPH, the windshield wipers were unintentionally turned on, the infotainment screen darkened, and the vehicle lost automotive power; the vehicle failed to shift to park. The vehicle independently turned off and after several minutes independently started however, there was an abnormal sound coming from the engine compartment. All of the warning lights were intermittently illuminated. The contact stated that she had to call the local Police Department to assist her with exiting the vehicle safely however, no police report was filed. The failure occurred on several different occasions. The contact stated that she sustained emotional distress due to the incident. The vehicle was taken back to the place of residence. The contact did research and was made aware of NHTSA Campaign Number: 16V240000 (Power Train) however, the VIN was not included. A dealer was not contacted and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
NHTSA complaint #11622829 — an unverified report by a vehicle owner.
New Orleans, LACrash
VEHICLE SPEED CONTROL
Car accelerated without warning propelling me across a curb, street, then a second curb. The SUV was stopped upon impact at a concrete building. Fortunately there was no injury to others but the accident caused the car to be totalled by my insurance company. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The airbags did not deploy upon impact,
NHTSA complaint #11533293 — an unverified report by a vehicle owner.
Little Falls, MN
VEHICLE SPEED CONTROL
When setting cruise control to speed limit then pressing brake and then resume the jeep sone times accelerates to a higher speed the. Having to break again. Has been reoccurring nervous when driving and setting cruise or resuming. Have not taken it in as of yet.
NHTSA complaint #11532475 — an unverified report by a vehicle owner.
Stem, NCFire
VEHICLE SPEED CONTROL
Cruise Control, O2 SENSOR, Fuel/Propulsion System , BATTERY, If your check engine light is not on when you take it to the service department they say its hard to detect serves needs. Come back when it comes on again. Trouble while driving when using cruise congtrol it excellerate15miles beyond speed set very scary while driving next 30 minutes smell smoke next flames and smoke coming from underneath hood, open door flames and smoke can into jeep. Causing me to hit my head tryng to watch the fire and get out the truck and getting the two kids out the back the we ran then the exploded. The 911 button inside did not work! Now we can't sleep!
NHTSA complaint #11498208 — an unverified report by a vehicle owner.
Germantown, MDCrash
VEHICLE SPEED CONTROL
While in Starbucks drive through, my vehicle suddenly accelerated and hit the vehicle in front of me.
NHTSA complaint #11447468 — an unverified report by a vehicle owner.
at 78,000 milesPhiladelphia, PA
VEHICLE SPEED CONTROL
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle indicated erroneously that the cruise control was activated. The contact stated that the cruise control light warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
NHTSA complaint #11419989 — an unverified report by a vehicle owner.
at 52,000 milesHouston, TXCrash
VEHICLE SPEED CONTROL
IT WAS FREEZING OUTSIDE, BUT NOT ICY ON THE ROAD. WELL LIT. I WAS NOT IN A RUSH. CAR WAS IN EXCELLENT SHAPE UP UNTIL THEN. I WAS GOING ~10 PMH DOWN THE INSIDE PARKING GARAGE DRIVEWAY. HAD TO PULL TO THE RIGHT DUE TO CAR COMING UP PARTIALLY ON MY SIDE. SCRATCHED THE SIDE WALL. ONCE THAT HAPPENED, THE CAR ACCELERATED OUT OF CONTROL. BRAKES DIDN'T REACT. ONLY WAY TO STOP THE CAR BEFORE RUNNING INTO OTHER CARS OR EVEN PEOPLE WAS STEERING THE CAR INTO THE WALL FRONT ON. THE CAR FINALLY STOPPED, THE WALL BROKE DOWN. THE AIRBAGS DIDN'T GO OFF, THE BRAKE ASSISTANCE SYSTEM DIDN'T KICK IN. FORTUNATELY NOBODY WAS HURT, BUT COULD HAVE EASILY HAPPENED. THE CAR IS A TOTAL LOSS. I WAS NOT UNDER THE INFLUENCE OF DRUGS AND DON'T HAVE A SEIZURE DISORDER. WITNESSED EVERY SINGLE SECOND FULLY AWAKE AND AWARE.
NHTSA complaint #11399605 — an unverified report by a vehicle owner.
at 81,217 milesRathdrum, IDCrash
VEHICLE SPEED CONTROL
ARRIVED HOME 10:15PM DRY ROADS AND WEATHER. BACKING JEEP INTO DRIVEWAY AND WENT TO FULL THROTTLE BACK TO HIT THE GARAGE STRUCTURE AND DOOR. SHIFTED TWO DRIVE TO MOVE OUT INTO THE DRIVEWAY AND WENT TO FULL THROTTLE FORWARD, ACROSS THE STREET, THROUGH THE SWALE INTO A VACANT LOT AND HIT THE AVISTA POWER TRANSFORMER BOX KNOCKING ITS OFF THE BASE AND PULLING THE 7,000 VOLT POWER CABLES OUT. JEEP THEN STOPPED AND I BACKED IT BACK INTO THE DRIVEWAY AND STOPPED. AVISTA CREW ARRIVED AND SAFED THE TRANSFORMER. RESULTING DAMAGE WAS $3,007 TO HOUSE AND GARAGE DOOR, $16,275 DAMAGE TO FRONT/BACK/UNDERCARRIAGE ON JEEP AND ABOUT $4,880 TO REPLACE THE AVISTA TRANSFORMER. CAR RENTAL NOW 60 DAYS AT $42.00 PER DAY. ESTIMATED TOTAL IS NOW $26,682.
NHTSA complaint #11307366 — an unverified report by a vehicle owner.
at 44,000 milesDurham, NHCrash
VEHICLE SPEED CONTROL
I WAS EASING OUR 2015 JEEP GRAND CHEROKEE INTO A PARKING SPOT AT A TRAIL HEAD PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL. I FULLY ENGAGED THE BRAKE PEDAL TO STOP THE VEHICLE, AND THE VEHICLE ACCELERATED AT FULL THROTTLE OVER THE TOP OF A 2.5 FT BY 2.5 FT CEMENT BLOCK PARKING BARRIER. IT DRAGGED THE CEMENT BLOCK ABOUT 20-25 FT. I CONTINUED TO PRESS THE BRAKE AND AFTER ABOUT 40 FT, THE VEHICLE CAME TO A STOP. I IMMEDIATELY TURNED THE VEHICLE OFF. IT WAS TERRIFYING NOT TO BE IN CONTROL OF THE VEHICLE. FORTUNATELY, NO ONE WAS INJURED. DAMAGE TO THE VEHICLE IS YET TO BE DETERMINED, BUT EVEN IF IT IS REPAIRED, THERE IS NO WAY I WOULD FEEL COMFORTABLE DRIVING IT AGAIN. THIS VEHICLE SHOULD BE TOTALED AND NOT RESOLD TO ANYONE ELSE. I HAVE BEEN A LOYAL JEEP OWNER FOR OVER 20 YEARS, BUT I AM NOT SURE I WOULD PURCHASE ANOTHER ONE, ESPECIALLY NOW THAT I HAVE RESEARCHED THE ISSUE AND REALIZE THAT THIS IS A RARE BUT REOCCURRING PROBLEM WITH THE JEEP GRAND CHEROKEE FOR 20+ YEARS.
NHTSA complaint #11292317 — an unverified report by a vehicle owner.
at 90,000 milesAttleboro, MAFire
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING DONW A MAIN ROAD THE GAS PEDAL SUDDENLY STOPPED WORKING AND WOULD NOT ENGAGE. I COULD NOT GET THE CAR TO MOVE FORWARD BUT IT WAS STILL RUNNING. I PULLED THE VEHICLE OVER TO STOP AND TURN THE CAR OFF. TURNED THE VEHICLE BACK ON TO SEE IF THE GAS PEDAL WOULD RE-ENGAGE, I WAS ABLE TO DRIVE 100FT AND IT HAPPENED AGAIN. I THEN "ROLLED" INTO AN EMPTY LOT ON THE SIDE OF THE ROAD WHERE SMOKE WAS NOTICED COMING OUT OF THE HOOD. I POPPED THE HOOD BUT DID NOT OPEN IT AND CALLED 911. WHILE ON THE PHONE WITH 911, A LOUD POP WAS HEARD UNDER THE HOOD, SPARKS WERE SEEN AND THE CAR CAUGHT FIRE.*DT
NHTSA complaint #11279118 — an unverified report by a vehicle owner.
at 50,000 milesSpringfield, NJ
VEHICLE SPEED CONTROL
DRIVING THE VEHICLE SPEED OVER 60 MILES IT SHAKES AND IT TREMBLES, AND THE SENSOR DRIVING BEERS OUT OF CONTROL
NHTSA complaint #11270359 — an unverified report by a vehicle owner.
at 29,450 milesChicago, ILCrash
VEHICLE SPEED CONTROL
THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE'S ELECTRONIC THROTTLE CONTROL SYSTEMS WAS INOPERABLE. UPON STOPPING AND RELEASING THE BRAKE THE VEHICLE LUNGES FORWARD ACCELERATING SUDDENLY TO 20 MILES PER HOUR. WHEN PLACE IN REVERSE THE VEHICLE AND RELEASING THE BRAKE THE VEHICLE LUNGES AS WELL. ADDITIONALLY, WHEN THE CHECK ENGINE LIGHT AND ELECTRONIC THROTTLE CONTROL INDICATOR LIGHT IS ON, AFTER LUNGING, THE VEHICLE WILL NOT ALLOW YOU TO ACCELERATE BEYOND 30 TO 40 MPH AFTER THE INITIAL LUNGE. I HAVE HAD TWO INCIDENTS THAT HAVE DAMAGED MY CAR. IT ONLY HAPPENS WHEN THE VEHICLE IS IN DRIVE OR REVERSE MAKING IT UNSAFE TO OPERATE.
NHTSA complaint #11259008 — an unverified report by a vehicle owner.
at 64,187 milesRancho Santa Margarita, CA
VEHICLE SPEED CONTROL
OUT OF NOWHERE, MY 2015 JEEP GC DECELERATED, ALL THE LIGHTS ON THE DASH CAME ON AND THE FOLLOWING MESSAGES POPPED UP: AUTO PARK DISABLED, SERVICE ELECTRONIC THROTTLE CONTROL, AND ENDED WITH SERVICE SHIFTER. THE TRUCK WOULD NOT ACCELERATE IN THE MIDDLE OF A HIGHWAY. I TOOK THE VEHICLE TO THE DEALER WHERE THEY CANNOT SEEM TO FIND THE PROBLEM. THE WINDSHIELD WIPERS TURNED THEMSELVES ON ALONG WITH THE CHECK ENGINE LIGHT AND THE HAZARDS.
NHTSA complaint #11254676 — an unverified report by a vehicle owner.
at 41,900 milesSimi Valley, CA
VEHICLE SPEED CONTROL
PREVIOUSLY ENTERED COMPLAINT REGARDING COLD THROTTLE/TURBO LAG OF 3-5 SECONDS WHICH IS DANGEROUS FOR PULLING INTO TRAFFIC AND ALMOST CAUSING ACCIDENTS BUT THIS IS NOT LIMITED TO COLD VEHICLES. THE LAG IS SHORTER BUT EVIDENT WHEN WARM. I HAVE HAD SEVERAL INCIDENTS OF HITTING THE LAG WHILE TRYING TO TURN IN AN INTERSECTION AND THERE IS A "FLAT SPOT" LAG OF 2 -3 SECONDS. PRESSING THE GAS PEDAL IN STOP AND GO TRAFFIC CAN CAUSE A LAG THEN SURGE FORWARD. I HAVE ALMOST HIT THE CAR IN FRONT OF ME SEVERAL TIMES AND HAD DIFFICULTY SWITCHING LANES BECAUSE I GET THE NOSE OF THE VEHICLE TURNED INTO ANOTHER LANE THEN IT DOES NOT MOVE CAUSING NEAR COLLUSIONS THEN SURGES FORWARD. THIS IS EXTREMELY DANGEROUS AND I AM BEGINNING TO BE FRIGHTENED OF DRIVING THIS VEHICLE FOR EVEN THE SHORTEST OF TIMES.
NHTSA complaint #11254732 — an unverified report by a vehicle owner.
at 49,500 milesSugar Land, TX
VEHICLE SPEED CONTROL
WHILE TRAVELING APPROXIMATELY 70 MILES PER HOUR (ON A HIGHWAY), ON TWO OCCASIONS WORKING 24 HOURS, THE VEHICLE SHIFTED FROM DRIVE INTO NEUTRAL WITH NO MANIPULATION OF THE SHIFTER. THERE WAS NO WARNING OF THE IMPENDING LOSS OF MECHANICAL POWER TO THE DRIVE WHEELS, AND I WAS FORCED TO COAST TO THE SHOULDER OF THE ROAD. NO OTHER SYSTEMS (BRAKES OR POWER STEERING AS WELL AS OTHER ELECTRICAL SYSTEMS APPEARED TO BE AFFECTED. ONCE ON THE SHOULDER AND COMPLETELY STOPPED, I ATTEMPTED TO SHIFT THE VEHICLE BACK INTO DRIVE, BUT WAS PROMPTED 'SHIFT NOT ALLOWED - VEHICLE SPEED TOO HIGH' DESPITE THE FACT THAT THE SPEEDOMETER READ 0 MPH. NEXT, I PUSHED THE START/STOP BUTTON AND THE VEHICLE DID NOT POWER DOWN, BUT DID ALLOW ME TO SHIFT INTO DRIVE. THE ERROR HAS NOT REPLICATED MORE THAN ONCE PER START UP SEQUENCE (IF IT HAPPENS ONCE WHILE DRIVING, PULL OVER AND RESTART, THE ERROR SEEMS TO NOT RECUR FOR THE DURATION THE VEHICLE IS IN MOTION FOR THE REST OF THE TRIP). OIL PRESSURE AND TEMPERATURE AS WELL AS TRANSMISSION TEMPERATURE WERE REPORTED AS WITHIN NORMAL OPERATING RANGES. I CHECKED THE VEHICLES OIL LEVEL WHICH WAS WITHIN THE 'SAFE' ZONE ON THE DIPSTICK. THE VEHICLE HAD OVER 1/2 A TANK OF GAS. THIS ISSUE IS NEW TO THE UNIT, WITH OVER 16 MONTHS OF OPERATING THE VEHICLE IT HAS ONLY OCCURRED WITHIN THE PAST 24 HOURS. THE ISSUE IS NOT PRECEDED BY ANY NOTIFICATION, AND NO MIL'S WERE ACTIVATED EITHER BEFORE OR AFTER THE FAILURE TO SHIFT. IT IS WORTH NOTING THE KEY FOB IS LOW ON BATTERY, BUT THE ISSUE OCCURS SOLELY IN MOTION. I WILL BE VISITING THE DEALER PRIOR FOR TROUBLESHOOTING PRIOR TO OPERATING THE VEHICLE AGAIN.
NHTSA complaint #11254027 — an unverified report by a vehicle owner.
at 28,204 milesRochester, NY
VEHICLE SPEED CONTROL
TAKATA RECALL- WHILE DRIVING AT SPEEDS ABOVE 35 MILES, IT FEELS AS IF THE VEHICLE SLOWS DOWN AS IF THE GEARS CHANGED AND IT REQUIRES MORE PRESSURE TO BE APPLIED TO THE GAS ACCELERATOR FOR THE VEHICLE TO GO THE SAME SPEED. THIS HAS HAPPENED MULTIPLE TIMES AT SPEEDS OF APPROXIMATELY 35 AND OVER.
NHTSA complaint #11229667 — an unverified report by a vehicle owner.
at 33,270 milesBrooklyn, NY
VEHICLE SPEED CONTROL
RECEIVED A SERVICE SHIFTER MESSAGE WHILE GOING FROM PARK TO DRIVE ON DASH BOARD DISPLAY RECENTLY 3 TIMES. I READ ONLINE OTHERS HAVE EXPERIENCED THIS SAME ISSUE.
NHTSA complaint #11229459 — an unverified report by a vehicle owner.
at 27,700 milesBelmar, NJCrash
VEHICLE SPEED CONTROL
WHILE DRIVING IN STOP AND GO TRAFFIC I WAS STOPPED WITH MY FOOT IN THE BRAKE PEDAL THE ENGINE STARTED REVVING INTO HIGH RPMS THE CAR STATED SURGING AND THE BRAKES WOULDN'T STOP THE CAR. I REAR ENDED THE VEHICLE IN FRONT OF ME.
NHTSA complaint #11220926 — an unverified report by a vehicle owner.
at 43,600 milesClearfield, UT
VEHICLE SPEED CONTROL
DRIVING DOWN AN OPEN ROAD, SUDDENLY THE "BRAKE NOW" WARNING STARTS BEEPING AND BRAKES ARE AUTOMATICALLY APPLIED. THIS HAS HAPPENED SEVERAL TIMES WITH NO VEHICLES, ETC IN FRONT OF THE VEHICLE. HAPPENED EVEN AFTER THE RECALL WAS COMPLETED ON IT FOR THE CRUISE CONTROL SYSTEM.
NHTSA complaint #11209177 — an unverified report by a vehicle owner.
at 58,000 milesLake Havasu City, AZ
VEHICLE SPEED CONTROL
NOTE: I ENTERED AN ERRONEOUS VIN NUMBER ON MY COMPLAINT A FEW MINUTES AGO. MY DESCRIPTION OF THE PROBLEM WAS LISTED ON THAT COMPLAINT.
NHTSA complaint #11196025 — an unverified report by a vehicle owner.
at 58,000 milesLake Havasu City, AZ
VEHICLE SPEED CONTROL
DRIVING MY GRAND CHEROKEE ON I-40 WITH CRUISE CONTROL SET TO 75, I ENTERED A CONSTRUCTION ZONE AND APPLIED THE BRAKES TO SLOW DOWN. INSTEAD OF SLOWING DOWN, THE CAR ACCELERATED UP TO ABOUT 90 MPH. I WAS SPEEDING IN AND OUT OF TRAFFIC LIKE A MAD PERSON AND, LUCKILY, I MANAGED TO KEEP MY WIFE AND I ALIVE. THEN THE BRAKES WERE ON THE FLOOR, I COULD NOT DISCONNECT THE CRUISE CONTROL, COULD NOT SHIFT OUT OF GEAR AND COULD NOT TURN THE CAR OFF. AFTER A PERIOD OF TIME, WE BEGAN A SLIGHT INCLINE AND THE CAR SLOWED. THEN I HAD CONTROL FOR A SHORT TIME WHEN THE POWER STEERING WENT OUT; IT CAME BACK ON AFTER ABOUT A MINUTE. WE WERE TOWED TO THE NEAREST DEALER (70 MILES) AND THE CAR REMAINED THERE IN ORDER FOR CHRYSLER TO SEND A TEAM TO INVESTIGATE. AFTER 4 WEEKS CHRYSLER INFORMED ME THAT THERE WAS NO PROBLEM. TELL THE TRUTH, I COMPETELY EXPECTED THEM TO NOT TAKE BLAME FOR THIS. THIS WAS THE MOST FRIGHTENING THING THAT HAS EVER HAPPENED TO ME - I THOUGHT FOR SURE THAT WE WOULD BE KILLED - WEAVING IN AND OUT OF DIESEL TRUCKS AND CONSTRUCTION ZONE. I TOOK OUT BARRIERS AND TRAFFIC CONES IN MY EFFORT TO SAVE US. I HAD SERIOUS CONCERNS ABOUT OPERATING THIS VEHICLE AGAIN BUT MY THOUGHT IS THAT CHRYSLER PROBABLY FIXED THE PROBLEM WITHOUT TAKING RESPONSIBILITY FOR IT. I DID DISCOVER THAT THERE IS SOMETHING YOU CAN DO IF YOU ARE IN THIS PREDICAMENT AND I WISH I HAD KNOWN ABOUT IT BEFORE. IF YOU HOLD IN ON THE START BUTTON FOR A FEW SECONDS, THE CAR WILL TURN OFF. I HAD HELD IN ON THE START BUTTON BUT, EVIDENTLY, NOT FOR LONG ENOUGH. I HOPE THAT THIS MESSAGE CAN GET OUT TO OTHER JEEP OWNERS AND THAT THIS ACTION COULD SAVE LIVES.
NHTSA complaint #11196023 — an unverified report by a vehicle owner.
at 71,000 milesRedlands, CA
VEHICLE SPEED CONTROL
THE INCIDENT OCCURRED ON OR ABOUT THURSDAY, APRIL 10TH 2019 AT 12:10AM. IT INVOLVES THE BRAKES OF THE VEHICLE NOT BEING ABLE TO STOP THE VEHICLE AT LOW SPEEDS. THE ENTIRE INCIDENT WAS CAPTURED ON A HIGH-QUALITY FRONT-FACING DASHBOARD CAMERA WITH AUDIO, VIDEO, AND GPS. THERE WERE NO INJURIES. DESCRIPTION OF THE INCIDENT IS AS FOLLOWS: WHILE I WAS ON THE INTERSTATE 10 WEST FREEWAY IN REDLANDS, CA, I MANEUVERED TO THE MOST RIGHT LANE ON THE HIGHWAY IN PREPARATION TO APPROACH AN EXIT LESS THAN 1 MILE AWAY (UNIVERSITY AVE.) DUE TO LANE CLOSURES (LEFT LANES) AT THE TIME I WAS ON THE FREEWAY, TRAFFIC WAS BUMPER-TO-BUMPER AND VERY LOW SPEED. WHILE IN THE MOST RIGHT LANE AND STILL AT VERY LOW SPEED, I ENGAGED THE ADAPTIVE CRUISE CONTROL FEATURE ON THE VEHICLE. WITHIN AROUND 5 SECONDS OF ENGAGING THE ADAPTIVE CRUISE CONTROL, THE VEHICLE SLOWED DOWN TO A STOP BECAUSE OF THE VEHICLE IN FRONT OF MINE HAD STOPPED. AT THAT POINT, THE CRUISE CONTROL FEATURE SELF-DISENGAGED AS NORMAL. ONLY A FEW SECONDS LATER, THE VEHICLE POSSIBLY ABNORMALLY VIBRATED. AS THE VEHICLE CONTINUED TO CREEP FORWARD IN TRAFFIC AS NORMAL, I APPLIED THE BRAKES TO STOP, BUT THE VEHICLE WOULD NOT STOP OR SLOW DOWN. AS I NEARLY APPROACHED COLLIDING WITH THE VEHICLE AHEAD OF ME, I ENGAGED THE PARKING/EMERGENCY BRAKE WITH MY FOOT, AND THAT DID NOT SEEM TO SLOW OR STOP THE VEHICLE EITHER. A SECOND ATTEMPT TO ENGAGE THE PARKING BRAKE DID NOTHING AS WELL. WITHIN A FEW SECONDS, THE CAR ALMOST SLOWED TO A STOP DUE TO ROLLING FRICTION AND A SLIGHT UPHILL GRADE IN THAT PORTION OF THE FREEWAY. I PLACED THE VEHICLE IN PARK AT THIS TIME AND RESTARTED THE CAR. AFTER RESTARTING, I WAS ABLE TO DRIVE AND BRAKE PROPERLY THE REST OF MY SHORT JOURNEY HOME. THIS ENTIRE EPISODE IS CAPTURED ON MY DASHBOARD CAMERA, AND IT SEEMS OTHERS ON THE INTERNET HAVE COMPLAINED ABOUT THIS ISSUE AS WELL.
NHTSA complaint #11195945 — an unverified report by a vehicle owner.
at 34,000 milesChicago, IL
VEHICLE SPEED CONTROL
THE VEHICLE WAS BEING PARKED AND FROM SHIFTING FROM DRIVE TO REVERSE THE VEHICLE TURNED OFF AND WOULD NOT START AGAIN FOR A FEW MINUTES. THE VEHICLE SHOWED THE SERVICE KEYLESS SYSTEM AND THE CHECK ENGINE LIGHT THEN APPEARED.
NHTSA complaint #11195645 — an unverified report by a vehicle owner.