FaultScore

FaultScore report

2016 Jeep Grand Cherokee problems

Owners have filed 440 complaints about the 2016 Jeep Grand Cherokee with NHTSA between 2016 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 14 of 34 worst.

C

FaultScore 56/100

Higher is worse. Measured against the other years of the Jeep Grand Cherokee.

How this is worked out

The numbers

440

Complaints

45

Crashes reported

13

Fires reported

22

Injuries reported

32,967 mi

Median mileage at failure

Half of reported failures happened before this

53%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 19 vs 50 Severity 94 vs 50 Early failure 90 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 19
Against the median year of the Jeep Grand Cherokee. 50 means typical for this model; 100 means roughly double.
Severity — 94
18.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 90
53% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2016 compares with every other Jeep Grand Cherokee

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2016 Jeep Grand Cherokee

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 84 19.1%

5 crashes, 3 fires · median 41,000 mi

9 crashes, 2 fires · median 32,339 mi

4 crashes, 3 fires · median 33,569 mi

3 crashes, 2 fires · median 42,400 mi

1 crashes, 2 fires · median 35,500 mi

Brakes 25 5.7%

2 crashes, 1 fires · median 10,340 mi

6 crashes, 0 fires · median 25,000 mi

Steering 16 3.6%

2 crashes, 0 fires · median 20,000 mi

1 crashes, 0 fires · median 18,000 mi

1 crashes, 0 fires · median 74,000 mi

Airbags 11 2.5%

6 crashes, 0 fires · median 12,040 mi

Seats 10 2.3%

Median failure at 71,000 miles

Lights 10 2.3%

2 crashes, 0 fires · median 48,500 mi

Wheels 6 1.4%

Median failure at 20,000 miles

Driver Assist & Collision Avoidance 5 1.1%

2 crashes, 0 fires · median 6,000 mi

Seat Belts 4 0.9%

1 crashes, 0 fires · median 24,000 mi

Windows, Mirrors & Wipers 4 0.9%

Median failure at 32,935 miles

Tires 3 0.7%
Suspension 3 0.7%

Median failure at 13,100 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 10 45.5%
Head Restraint 3 13.6%
Adaptive Cruise Control 2 9.1%
Warnings 2 9.1%
Headlights 2 9.1%
Dashboard 1 4.5%
Software 1 4.5%
Electric Power Assist System 1 4.5%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 22 8.4%
1,000 – 9,999 miles 40 15.3%
10,000 – 24,999 miles 48 18.3%
25,000 – 49,999 miles 83 31.7%
50,000 – 74,999 miles 33 12.6%
75,000 – 99,999 miles 16 6.1%
100,000 – 149,999 miles 11 4.2%
150,000+ miles 9 3.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2016 peak 14 Jul 2026

NHTSA investigations into the 2016 Jeep Grand Cherokee

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

2 investigations are still open.

EA23001 Opened 17 Mar 2023 Still open FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

High pressure fuel pump failure

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a compreh...

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

PE19014 Opened 9 Sep 2019 Closed 25 Feb 2026 SEATS

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...

Recalls on the 2016 Jeep Grand Cherokee

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

23V411000

ENGINE AND ENGINE COOLING

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk: An engine stall can increase the risk of a crash.

22V406000

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

20V699000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Risk: Combustion in the intake manifold can increase the risk of a fire.

20V475000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk: An engine stall can increase the risk of a crash.

18V332000

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17E061000

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

Risk: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

16V814000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.

Risk: A fuel leak in the presence of an ignition source, can increase the risk of a fire.

16V249000

POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.

Risk: If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024548 314,717 units in Canada

Label

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

Recall 2023338 33,629 units in Canada

Engine

Issue: On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position sensor. If this happens, the engine could stall and you may not be able to restart it. Note: Vehicles included in FCA recall W58 (Transport Canada recall 2020-371) are not part of this recall. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module. This update will help maintain engine power if the crankshaft position signal is lost.

Recall 2022303 55,711 units in Canada

Fuel System

Issue: On certain vehicles equipped with a 3.0 L diesel engine, the high-pressure fuel pump could fail. If this happens, you may notice a change in engine performance, a fuel leak, or a malfunction indicator lamp and/or service electronic throttle control tell-tale may turn on. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to replace the high-pressure fuel pump. Additional fuel system parts may be replaced, if necessary.

Recall 2020544 5,450 units in Canada

Engine

Issue: On certain vehicles equipped with a 3.0-L EcoDiesel engine, the exhaust gas recirculation (EGR) cooler could crack internally and leak. If this happens, a driver may notice a low coolant level or a heater that does not work properly. Safety Risk: A cracked EGR cooler could create the risk of an engine fire. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to replace the EGR cooler. Dealers will also inspect intake manifold and replace it as necessary.

Recall 2020371 22,079 units in Canada

Engine

Issue: On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position sensor. If this happens, the engine could stall and you may not be able to restart it. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the powertrain control module. This update will help maintain engine power if the crankshaft position signal is lost.

Recall 2019420 5,327 units in Canada

Other

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Recall 2018269 635,880 units in Canada

Engine

On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.

Recall 2016550 2,534 units in Canada

Fuel System

On certain vehicles equipped with certain 3.6L V6 gasoline engines, the fuel rail crossover tube may be damaged. Over time this could result in a fuel leak, which in the presence of an ignition source could increase the risk of a vehicle fire causing injury and/or property damage. Correction: Dealers will inspect the fuel rail crossover tube for damage. The fuel rail assembly and the lower intake manifold will be replaced on vehicles found to have the damage.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Bradford, PA Fire

ELECTRICAL SYSTEM

Abs module malfunctioned and caught on fire

NHTSA complaint #11734028 — an unverified report by a vehicle owner.

Bradford, PA Fire

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Abs module malfunctioned and caught on fire

NHTSA complaint #11734028 — an unverified report by a vehicle owner.

Pawnee City, NE Crash 1 injured

AIR BAGS

I hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle, as well as myself. I, the driver of the car hit my head very hard on the steering wheel and window during impact, causing whiplash- neck pain, and reoccurring migraines still to this day 3-21-2026. Although I didn't receive medical attention it has been made known that I hit my head. This would've been avoided had my airbags deployed. I assume there may have been a malfunction and had this been a more serious incident, not only would my life be at stake, but most importantly my children. This is unacceptable for safety purposes.

NHTSA complaint #11726116 — an unverified report by a vehicle owner.

Pawnee City, NE Crash 1 injured

EXTERIOR LIGHTING

I hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle, as well as myself. I, the driver of the car hit my head very hard on the steering wheel and window during impact, causing whiplash- neck pain, and reoccurring migraines still to this day 3-21-2026. Although I didn't receive medical attention it has been made known that I hit my head. This would've been avoided had my airbags deployed. I assume there may have been a malfunction and had this been a more serious incident, not only would my life be at stake, but most importantly my children. This is unacceptable for safety purposes.

NHTSA complaint #11726116 — an unverified report by a vehicle owner.

Pawnee City, NE Crash 1 injured

FORWARD COLLISION AVOIDANCE: WARNINGS

I hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle, as well as myself. I, the driver of the car hit my head very hard on the steering wheel and window during impact, causing whiplash- neck pain, and reoccurring migraines still to this day 3-21-2026. Although I didn't receive medical attention it has been made known that I hit my head. This would've been avoided had my airbags deployed. I assume there may have been a malfunction and had this been a more serious incident, not only would my life be at stake, but most importantly my children. This is unacceptable for safety purposes.

NHTSA complaint #11726116 — an unverified report by a vehicle owner.

Hornick, IA Crash 2 injured

AIR BAGS

This 2016 Jeep Grand Cherokee was hit in the left front by a vehicle that failed to stop at a stop sign. It also spun and was impacted on the left rear as well. All airbags but the driver’s side curtain airbag deployed. The driver hit their head on the seat belt pillar on the driver’s side. I have contacted Jeep but they have not responded to me in over a week. Injury to the driver’s head would have been less traumatic if this airbag had deployed.

NHTSA complaint #11697449 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 125,000 miles Suffolk, VA

ENGINE AND ENGINE COOLING

The contact's daughter owns a 2016 Jeep Grand Cherokee. The contact stated that the vehicle was repaired under previous ownership under NHTSA Campaign Number: 20V699000 (Engine and Engine Cooling); however, the recall repair failed to prevent a recall-related failure 15,000 miles later. The contact stated that while driving at various speeds, there was an abnormal coolant odor entering the cabin of the vehicle. The contact stated that upon further inspection, there was coolant leaking onto the floor. The vehicle was taken to a local dealer and remained with the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

NHTSA complaint #11753581 — an unverified report by a vehicle owner.

at 190,370 miles Redford Township, MI

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at 35 MPH, the front driver seat head restraint deployed inadvertently and struck the contact in the neck, causing the contact to swerve off the road. The contact sustained a sore neck; however, medical attention was not provided. No warning lights illuminated. A local dealer was contacted and scheduled a service appointment. The dealer informed the contact that the failure was covered under an extended warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 190,370.

NHTSA complaint #11749332 — an unverified report by a vehicle owner.

Miami, FL

ENGINE

#2 cylinder misfire code P0302. A known problem with this engine. A compression test reveals a common defect with this engine

NHTSA complaint #11748064 — an unverified report by a vehicle owner.

Bradford, PA Fire

ELECTRICAL SYSTEM

Abs module malfunctioned and caught on fire

NHTSA complaint #11734028 — an unverified report by a vehicle owner.

Bradford, PA Fire

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Abs module malfunctioned and caught on fire

NHTSA complaint #11734028 — an unverified report by a vehicle owner.

Bristol, TN

SERVICE BRAKES

Brakes repetitively seize, causing the wheels to overheat and the vehicle to shake while braking, putting the vehicle at risk of fire, reduced brake performance, and brake failure. Two different dealerships have confirmed from the problem at various points, the brakes are "repaired" and then have the same failure with the same components again. There are no warnings that the brakes are seizing other than the smell of burning brakes, or smoke coming from the wheel.

NHTSA complaint #11728175 — an unverified report by a vehicle owner.

Pawnee City, NE Crash 1 injured

AIR BAGS

I hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle, as well as myself. I, the driver of the car hit my head very hard on the steering wheel and window during impact, causing whiplash- neck pain, and reoccurring migraines still to this day 3-21-2026. Although I didn't receive medical attention it has been made known that I hit my head. This would've been avoided had my airbags deployed. I assume there may have been a malfunction and had this been a more serious incident, not only would my life be at stake, but most importantly my children. This is unacceptable for safety purposes.

NHTSA complaint #11726116 — an unverified report by a vehicle owner.

Pawnee City, NE Crash 1 injured

EXTERIOR LIGHTING

I hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle, as well as myself. I, the driver of the car hit my head very hard on the steering wheel and window during impact, causing whiplash- neck pain, and reoccurring migraines still to this day 3-21-2026. Although I didn't receive medical attention it has been made known that I hit my head. This would've been avoided had my airbags deployed. I assume there may have been a malfunction and had this been a more serious incident, not only would my life be at stake, but most importantly my children. This is unacceptable for safety purposes.

NHTSA complaint #11726116 — an unverified report by a vehicle owner.

Pawnee City, NE Crash 1 injured

FORWARD COLLISION AVOIDANCE: WARNINGS

I hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle, as well as myself. I, the driver of the car hit my head very hard on the steering wheel and window during impact, causing whiplash- neck pain, and reoccurring migraines still to this day 3-21-2026. Although I didn't receive medical attention it has been made known that I hit my head. This would've been avoided had my airbags deployed. I assume there may have been a malfunction and had this been a more serious incident, not only would my life be at stake, but most importantly my children. This is unacceptable for safety purposes.

NHTSA complaint #11726116 — an unverified report by a vehicle owner.

at 256,000 miles New Richmond, WI

ENGINE

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving approximately 60 MPH, the vehicle suddenly jolted, lost power, and went into LIMP Mode, almost causing a rear-end crash. The message "Service Electronic Throttle Control" was displayed. The vehicle was pulled over to the shoulder and inspected, but no cause was immediately determined. The vehicle was driven to the residence in LIMP Mode. The vehicle was taken to an independent mechanic, where codes associated with the crankshaft position sensor and intake manifold runner were retrieved, but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The failure mileage was 256,000.

NHTSA complaint #11722187 — an unverified report by a vehicle owner.

Jefferson, GA

POWER TRAIN

Tone wheel failure resulting in vehicle not operating as intended. Required repair of which FCA stated the repair was not covered by the recall issued against the vehicle.

NHTSA complaint #11720847 — an unverified report by a vehicle owner.

Jefferson, GA

FUEL/PROPULSION SYSTEM

Tone wheel failure resulting in vehicle not operating as intended. Required repair of which FCA stated the repair was not covered by the recall issued against the vehicle.

NHTSA complaint #11720847 — an unverified report by a vehicle owner.

Jefferson, GA

ENGINE

Received a warning light and vehicle decelerated with a loss of power. After researching the issue it was determined that it was the crankshaft sensor that had become delaminated. Of which there is a current recall that would not be honored by FCA

NHTSA complaint #11718374 — an unverified report by a vehicle owner.

at 151,755 miles Indianapolis, IN

POWER TRAIN

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while attempting to drive from a complete stop, the transmission remained stuck in first gear. The contact shifted to neutral(N) and shifted back to drive(D), and the vehicle responded as intended. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 151,755.

NHTSA complaint #11716970 — an unverified report by a vehicle owner.

at 129,045 miles Collegeville, PA

ENGINE

The contact's son owns a 2016 Jeep Grand Cherokee. While the owner was driving at an undisclosed speed, the check engine warning light illuminated. The contact was informed that the vehicle had been running rough and idling roughly prior to the warning light becoming illuminated. The owner had taken the vehicle to a local dealer to be diagnosed. The dealer retrieved DTC: P0303 (Misfire in Cylinder #3). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 129,045.

NHTSA complaint #11713695 — an unverified report by a vehicle owner.

Champlin, MN

POWER TRAIN

While driving then it just shuts off

NHTSA complaint #11713239 — an unverified report by a vehicle owner.

Champlin, MN

ELECTRICAL SYSTEM

While driving then it just shuts off

NHTSA complaint #11713239 — an unverified report by a vehicle owner.

Southside, AL

TIRES:TREAD/BELT

265/50R20 Cooper Evolution H/T, all 4 tires have cracks all the way around each tire, possibly sidewall defects. Tires were purchased new from Bob’s tire in Attalla, Alabama.

NHTSA complaint #11711831 — an unverified report by a vehicle owner.

Southside, AL

TIRES:SIDEWALL

265/50R20 Cooper Evolution H/T, all 4 tires have cracks all the way around each tire, possibly sidewall defects. Tires were purchased new from Bob’s tire in Attalla, Alabama.

NHTSA complaint #11711831 — an unverified report by a vehicle owner.

Panama City, FL

UNKNOWN OR OTHER

The transmission on this 2016 grand jeep Cherokee had completely went out due to fluids being in the transmission. Which is causing a head gasket problem as well. This car was regularly serviced. Only had this vehicle 7-8 months. My safety was put at risk when I was driving my kids to school and on my way to work when it started to overheat causing me to pull over and not being able to drive this vehicle. This jeep is currently at an authorized dealer and has been diagnosed. There were absolutely NO warning signs whatsoever to indicate that this vehicle was going to go out on me. I don’t think it’s fair for me to have to give up my vehicle for something that I did not cause!

NHTSA complaint #11706376 — an unverified report by a vehicle owner.

Panama City, FL

ENGINE

The transmission on this 2016 grand jeep Cherokee had completely went out due to fluids being in the transmission. Which is causing a head gasket problem as well. This car was regularly serviced. Only had this vehicle 7-8 months. My safety was put at risk when I was driving my kids to school and on my way to work when it started to overheat causing me to pull over and not being able to drive this vehicle. This jeep is currently at an authorized dealer and has been diagnosed. There were absolutely NO warning signs whatsoever to indicate that this vehicle was going to go out on me. I don’t think it’s fair for me to have to give up my vehicle for something that I did not cause!

NHTSA complaint #11706376 — an unverified report by a vehicle owner.

Orland Park, IL

ELECTRICAL SYSTEM

When I push on the gas pedal, sometimes the car revs up and the speed does not increase. I have to shut the car down and then restart. When I restart it, then it resets it in a way and I am able to drive. There is a hyperbola symbol that is seen on my dashboard that blinks when this happens. Please help.

NHTSA complaint #11706041 — an unverified report by a vehicle owner.

Dover, AR

EXTERIOR LIGHTING

Headlights will completely go out at night just at random, sometimes it's only one and sometimes it both completely. Yet the High beams and fog lights will work when activated even when the regular lights will not. Has been an ongoing issue for a while now, and upon talking to other Jeep Grand Cherokee owners of around the same year model they complain that there's do it randomly as well, and I've seen a lot of forums talking about this issue.

NHTSA complaint #11703569 — an unverified report by a vehicle owner.

Hornick, IA Crash 2 injured

AIR BAGS

This 2016 Jeep Grand Cherokee was hit in the left front by a vehicle that failed to stop at a stop sign. It also spun and was impacted on the left rear as well. All airbags but the driver’s side curtain airbag deployed. The driver hit their head on the seat belt pillar on the driver’s side. I have contacted Jeep but they have not responded to me in over a week. Injury to the driver’s head would have been less traumatic if this airbag had deployed.

NHTSA complaint #11697449 — an unverified report by a vehicle owner.

Massapequa Park, NY

ENGINE

Oil filler neck leaking and possible due to a blown motor

NHTSA complaint #11697234 — an unverified report by a vehicle owner.