WE BOUGHT A USED 1999 JEEP GRAND CHEROKEE LAREDO LAST YEAR FOR OUR SON TO DRIVE, THINKING IT WOULD BE A SAFE VEHICLE FOR HIM IN ALL KINDS OF WEATHER AND ROAD CONDITIONS. WE DID NOT EXPECT TO HAVE PROBLEMS DRIVING ON THE HIGHWAY ON DRY ROADS IN PERFECT WEATHER. THE VEHICLE HAS STARTED TO STALL AT HIGHWAY SPEEDS, CAUSING A LOSS OF POWER STEERING AND BRAKES, AND MOST LIKELY AIR BAGS AS WELL. WE ARE LUCKY HE IS A SAFE DRIVER, AND WAS ABLE TO GET THE VEHICLE OFF THE ROAD SAFELY. OUR TRUSTED MECHANIC, WHO IS A JEEP OWNER, CHANGED THE CRANKCASE POSITION SENSOR, THIS DID NOT HELP. HE ADVISED US TO BRING IT TO THE LOCAL JEEP DEALER, BECAUSE THEY WOULD BE BETTER ABLE TO TROUBLESHOOT THE PROBLEM, READING THE CODES, AS OPPOSED TO THROWING PARTS AT IT. THE DEALER CLEANED SOME GROUND WIRES, GAVE IT BACK TO US, AND IT STALLED ON THE HIGHWAY GOING HOME, AND WOULDN'T RESTART. WE HAD TO WAIT FOR A TOW TRUCK IN A HAZARDOUS LOCATION IN A RAINSTORM. WE BROUGHT IT BACK TO THE DEALER, AND THEY KEEP IT FOR A WEEK. PUT 50 MILES ON IT TEST DRIVING, AND COULDN'T DUPLICATE THE PROBLEM. THEY DIDN'T CHARGE US FOR THIS, THEY SEEM LIKE THEY ARE TRYING TO HELP, BUT THEY DON'T SEEM TO HAVE A GOOD HANDLE ON THE PROBLEM. THE PROBLEM COULD BE CAUSED BY ANY NUMBER OF ELECTRICAL COMPONENTS, FROM THE COMPUTER, TO THE WIRING, TO SENSORS, MODULES, EVEN THE IGNITION SWITCH. NO CODES ARE DISPLAYED. IN LOOKING ON THIS WEBSITE, I FOUND 5 COMPLAINTS FROM JUST 1999 AND 2000, FOR THE SAME PROBLEM. ONE WOMAN IS TERRIFIED TO DRIVE IT WITH HER THREE KIDS IN THE CAR. THIS IS NOT CONFINED TO JUST THESE MODEL YEARS. THERE ARE A LOT OF THESE VEHICLES ON THE ROAD, SOME PEOPLE HAVE BEEN ABLE TO FIX THE PROBLEM, SOME CERTAINLY HAVE NOT BECAUSE IT IS HARD TO PINPOINT. HOW CHRYSLER HAS BEEN ABLE TO DUCK RESPONSIBILITY ON THIS SERIOUS PROBLEM FOR SO LONG IS BEYOND ME.
NHTSA complaint #10605530 — an unverified report by a vehicle owner.
I WAS GOING APPROX. 40 MPH WHEN I RAN OVER A SMALL BUMP IN THE ROAD AND THE ENTIRE TRUCK BEGAN TO SHAKE UNCONTROLLABLY AND I ALMOST LOST CONTROL. I APPLIED THE BRAKES AND ONLY WHEN I SLOWED TO APPROX. 10 MPH IT CEASED. I HAVE HAD IT IN THE GARAGE SINCE FEB. 3, 2014 AND HAVE SPENT WELL OVER $3000 AND IT STILL ISN'T FIXED. I HAVE HAD THE ENTIRE FRONT END REBUILT AND HAVE REPLACED ALL THE BUSHINGS IN THE REAR END. I WILL NEVER EVER BUY A JEEP AGAIN. I THINK IT WOULD BE NICE OF THEM TO REIMBURSE SOME OF THE MONEY I HAVE SPENT OVER THE LAST 3+ MONTHS. IF I HAD TO GET A RENTAL CAR, I WOULD BE IN THE POOR HOUSE. I DON'T KNOW WHAT ELSE TO REPLACE.
NHTSA complaint #10593463 — an unverified report by a vehicle owner.
SIMILAR TO RECENT GM PROBLEM, WHEN DRIVING, MY KNEE TOUCHES THE IGNITION SWITCH, WHICH THEN SHUTS DOWN THE ENGINE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND I HAVE BEEN ABLE TO SAFELY STEER THE CAR TO THE ROADSIDE. I AM CONCERNED THAT, IF THIS HAPPENS WHEN MY WIFE IS DRIVING, SHE WOULD NOT HAVE THE STRENGTH TO SAFELY CONTROL THE CAR.
NHTSA complaint #10576304 — an unverified report by a vehicle owner.
STEERING COLUMN BROKE, STEERING BOX AND HOSE LEAK---SQUEAKING NOISE OCCUR WHEN TURNING STEERING WHEEL, WHEELS FEEL LIKE THEY ARE COMING FROM UNDER THE VEHICLE WHEN MAKING TURNS, AND VEHICLE STEERING WHEEL TIGHTENS WHEN TURNING---VEHICLE HAS NOT BEEN REPAIRED AS OF THIS DATE- CHRYSLER DEALER STATED THAT THIS IS NOT A RECALL ISSUE--- THIS IS A SOMETHING THAT HAS BEEN REPORTED AS A PROBLEM FOR SEVERAL VEHICLES OF THE SAME MODEL--NOTED BY EXPERIENCED MECHANICS.
NHTSA complaint #10223861 — an unverified report by a vehicle owner.
STEERING COLUMN BROKE, STEERING BOX AND HOSE LEAK---SQUEAKING NOISE OCCUR WHEN TURNING STEERING WHEEL, WHEELS FEEL LIKE THEY ARE COMING FROM UNDER THE VEHICLE WHEN MAKING TURNS, AND VEHICLE STEERING WHEEL TIGHTENS WHEN TURNING---VEHICLE HAS NOT BEEN REPAIRED AS OF THIS DATE- CHRYSLER DEALER STATED THAT THIS IS NOT A RECALL ISSUE--- THIS IS A SOMETHING THAT HAS BEEN REPORTED AS A PROBLEM FOR SEVERAL VEHICLES OF THE SAME MODEL--NOTED BY EXPERIENCED MECHANICS.
NHTSA complaint #10223861 — an unverified report by a vehicle owner.
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
UPPER STEERING COLUMN BEARING FAILED. DRIVING BECAME DIFFICULT. LEFT BLINKER WOULD NOT SHUT OFF. ALMOST HAD AN ACCIDENT WHEN I TURNED INTO A RIGHT HAND EXIT LEAVING THE HIGHWAY. JEEP DEALER SAID THE WORN OUT BEARINGS GOT INTO THE TURN INDICATOR MECHANISM.
NHTSA complaint #10183266 — an unverified report by a vehicle owner.
I PURCHASED A USED SUV AND NOTICED THAT AFTER DRIVING FOR APPROX. 30 MINUTES THE CAR APPEARS TO HAVE DIFFICULTY MAKING A TURN. WHEN I DISCUSS THIS MATTER WITH TWO OTHER PERSONS WHO HAVE THE SAME CAR AS I, I WAS INFORMED THAT THEIR CAR HAS THE SAME IDENTICAL PROBLEM. ONE OWNER HAS HAD THE PROBLEM CORRECTED BY THEIR MECHANIC, THE OTHER CANNOT FIND THE REASONING.
NHTSA complaint #10132534 — an unverified report by a vehicle owner.
I HEAR A HONKING NOISE AND FEEL VIBRATIONS WHEN MAKING SLOW LEFT HAND TURNS (EX. PARKING). THE SLOWER AND TIGHTER THE TURN, THE LOUDER THE NOISE AND THE MORE VIBRATION. I BROUGHT THE VEHICLE TO THE DEALER AT LEAST 4 TIMES FOR THIS PROBLEM AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT.
NHTSA complaint #10124574 — an unverified report by a vehicle owner.
I HEAR A HONKING NOISE AND FEEL VIBRATIONS WHEN MAKING SLOW LEFT HAND TURNS (EX. PARKING). THE SLOWER AND TIGHTER THE TURN, THE LOUDER THE NOISE AND THE MORE VIBRATION. I BROUGHT THE VEHICLE TO THE DEALER AT LEAST 4 TIMES FOR THIS PROBLEM AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT.
NHTSA complaint #10124574 — an unverified report by a vehicle owner.
AT 70K ,WITH NO WARNING,THE LEFT TIE ROD END CAME LOOSE FROM THE TIE ROD BAR.THREADS WERE STRIPPED OUT IN TIE ROD BAR . HAD JUST GOTTEN OFF THE INTERSTATE!
NHTSA complaint #10124073 — an unverified report by a vehicle owner.
THE STEERING WHEEL WOULD STICK WHEN TURNING. THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE STEERING BOX WAS DEFECTIVE. *AK THERE WAS AN INTERNAL BINDING. THE GEAR BOX WAS REPLACEDAND NEW GEAR OIL WAS ADDED. *SC
NHTSA complaint #10119323 — an unverified report by a vehicle owner.
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
WHILE DRIVING, A FIRE STARTED IN ENGINE COMPARTMENT EVIDENCED BY SMOKE AND FLAMES, STOPPED CAR, OPENED HOOD AND TWO FOOT HIGH FLAMES BURST OUT OF ENGINE COMPARTMENT. CALLED ST CHARLES IL FIRE DEPARTMENT WHO EXTINGUISHED FLAMES, HAD CAR TOWED TO DEALER. DEALER DETERMINED CAUSE OF FIRE WAS POWER STEERING HOSE BURST SPRAYING FLUID ON EXHAUST MANIFOLD AND WAS IGNITED. DEALER REPAIRED BY REPLACING HOSE AT A COST OF $348 THAT WAS NOT COVERED BY THE JEEP EXTENDED WARRANTY.
NHTSA complaint #10102393 — an unverified report by a vehicle owner.
TRANSMISSION WAS SLIPPING, THERE WAS A CLUTCH DEFECT AND WHILE VEHICLE WAS PUT IN REVERSE, A SQUEALING NOISE WAS HEARD. STEERING PUMP WENT OUT. *AK FRONT AND REAR BRAKES WERE REPLACED, ROTORS WERE ALSO RESURFACED. SERPENTINE BELT REPLACED. TORQUE CONVERTER REPLACED. *SLC
NHTSA complaint #875133 — an unverified report by a vehicle owner.
THE FIRST TIME I WAS AT A STOP LIGHT AND MAKING A LEFT TURN ON GREEN AND THE CAR TURNED COMPLETELY AROUND. THE SECOND TIME I WAS GOING UP A RAMP AND THE WHEELS LOCKED. I COULD NOT TURN THE STEERING WHEEL.
NHTSA complaint #732055 — an unverified report by a vehicle owner.