FaultScore

2004 Jeep Liberty window and wiper problems

121 of the 1,440 complaints about the 2004 Jeep Liberty are about the glass, mirrors and wipers — 8% of everything reported for this model year. Half of the failures with a mileage on record happened before 65,144 miles.

A

121

Complaints

0

Crashes

1

Fires

2

Injuries

Exactly what failed

Power Window Devices AND Controls 78 64.5%
Visibility 18 14.9%
Visibility/Wiper 13 10.7%
Glass, Side/Rear 7 5.8%
Windshield Wiper/Washer 1 0.8%
Windshield 1 0.8%
Fan/Motor 1 0.8%
Rear Window 1 0.8%
Rear Window Wiper/Washer 1 0.8%

Windows, Mirrors & Wipers across every Jeep Liberty year

2002 73 6.0%
2003 97 8.0%
2004 121 10.0%
2005 95 7.8%
2006 442 36.4%
2007 239 19.7%
2008 88 7.3%
2009 10 0.8%
2010 12 1.0%
2011 16 1.3%
2012 20 1.6%

What owners said

Filed with NHTSA, in their own words.

at 164,000 miles Waco, TX

VISIBILITY

The contact owns a 2004 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the rear windows failed to operate as needed. The vehicle was taken to an independent mechanic, who informed the contact that the control module needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000.

NHTSA complaint #11522008 — an unverified report by a vehicle owner.

at 60,000 miles South Zanesville, OH

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 20 MPH, THE REAR PASSENGER WINDOW REGULATOR FELL UNEXPECTEDLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE WINDOW REGULATORS WERE PREVIOUSLY REPLACED. THE VEHICLE WAS TAKEN TO MCHUGH CHRYSLER DODGE & JEEP (LOCATED AT 3420 MAPLE AVE, ZANESVILLE, OHIO 43701,(740) 453-0663), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA complaint #11269193 — an unverified report by a vehicle owner.

at 178,000 miles Anderson, SC

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOWS FAILED TO STAY UP ELECTRONICALLY. THE DEALER (PIEDMONT CHRYSLER DODGE JEEP RAM AEV, 4015 CLEMSON BLVD, ANDERSON, SC 29621, (864) 332-4848) INDICATED THAT THE EXTENDED WARRANTY CAMPAIGN WAS EXPIRED AND THE VEHICLE WOULD NEED TO BE DIAGNOSED TO REPAIR THE FAILURE. THE CONTACT HAD TO TEMPORARILY WEDGE EACH OF THE FOUR WINDOWS TO ENSURE THAT THE WINDOWS WOULD NOT GO DOWN WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ALSO INDICATED THAT THE EXTENDED WARRANTY CAMPAIGN EXPIRED AND THERE WAS NO RECALL TO PROVIDE A REMEDY. THE CONTACT WAS ADVISED TO HAVE A DEALER REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. *TT CONSUMER STATED THE WINDOWS WERE FALLING DOWN INSIDE THE DOOR. REPAIRS WERE MADE BY THE LOCAL SERVICE DEALER.

NHTSA complaint #11149668 — an unverified report by a vehicle owner.

at 87,000 miles Albany, NY

VISIBILITY

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A NOISE EMERGING FROM THE REAR DRIVER SIDE DOOR SIMILAR TO AN ENGINE RUNNING. THE CONTACT ARRIVED AT HER HOUSE AND NOTICED THAT THE REAR DRIVER SIDE WINDOW WAS DOWN. THE WINDOW MOTOR WOULD NOT BRING THE WINDOW BACK UP. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED FOR THE FRONT DRIVER SIDE WINDOW MOTOR LAST YEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

NHTSA complaint #10870077 — an unverified report by a vehicle owner.

Tualatin, OR

VISIBILITY/WIPER

WHILE DRIVING, THE SUNROOF MOTOR ASSEMBLY SUFFERED A CATASTROPHIC FAILURE WHILE CLOSING. THE PLASTIC RAIL ASSEMBLY MADE A LOUD CRACKING SOUND AND THE GLASS WEDGED FIRMLY AGAINST THE ROOF, HALF OPEN. THIS OCCURED SHORTLY AFTER MY REPLACING ALL 4 DOOR WINDOW REGULATORS (FOR THE SECOND TIME) DUE TO WHAT CAN ONLY BE DESCRIBED AS NEGLIGENCE IN THE ENGINEERING DESIGN OF THE PLASTIC CARRIER ASSEMBLY THAT CANNOT SUPPORT THE LOAD OF THE WINDOW AS IT IS INTENDED TO. THE FAILURE TO PROPERLY DESIGN THESE COMPONENTS HAS LED TO THE WINDOWS FALLING INTO THE DOOR UNEXPECTEDLY WHILE DRIVING, EACH TIME CAUSING AN UNNERVING DISTRACTION TO ME AS A DRIVER, AND UNNECESSARILY ENDANGERED MYSELF AND THE GENERAL PUBLIC IN THE VICINITY WHEN THESE EVENTS OCCURRED. IT APPEARS THERE ARE COUNTLESS INSTANCES OF THIS ISSUE BEING DESCRIBED ON LINE, AND A RECALL NEEDS TO OCCUR.

NHTSA complaint #10780433 — an unverified report by a vehicle owner.

at 36,000 miles Chester, IL

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACTED STATED THAT THE REAR PASSENGER WINDOW BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

NHTSA complaint #10725239 — an unverified report by a vehicle owner.

at 14,000 miles Portland, TN 1 injured

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

DRIVING DOWN THE ROAD WINDOW FELL DOWN INTO THE DOOR AND THE WINDOW WAS CLOSED AND I JUST FEEL DOWN. VERY DANGEROUS.

NHTSA complaint #10706625 — an unverified report by a vehicle owner.

at 90,000 miles Tampa, FL

VISIBILITY/WIPER

REAR DRIVER SIDE PASSENGER WINDOW LITERALLY FELL INTO THE DOOR FOR NO APPARENT REASON. THE WINDOW NOW HAS TO BE TAPED UP CONTINUOUSLY AND THE WINDOW FALLING DOWN CAN BE A HAZARD AND DANGEROUS OF KIDS IN THE BACK. NOT TO MENTION THIS IS A VERY LARGE AND COMMON PROBLEM WITH THIS MODEL. JEEP/CHRYSLER NEEDS TO RECALL THIS DEFECT IN WORKMANSHIP AND PARTS A TO MAKE SURE THE WINDOWS JUST DON'T FALL DOWN INTO THE DOOR. THIS IS NOT A RESULT OF ABUSE JUST LOUSY PARTS AND DESIGN AND WORKMANSHIP. ITS DANGEROUS AND NEEDS TO BE RECALLED. GOOGLE THE PROBLEM AND SEE HOW MANY THOUSANDS HAVE COMPLAINED. THEN THINK ABOUT THOSE THAT HAVE NOT COMPLAINED.

NHTSA complaint #10693334 — an unverified report by a vehicle owner.

at 70,000 miles Huntington Station, NY Fire

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER DETACHED FROM THE WINDOW. ALSO, THE CONTACT MENTIONED THAT AFTER THE BRAKES WERE REPAIRED ON THE VEHICLE, SMOKE APPEARED FROM THE DRIVER SIDE TIRES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED WITH REAR WINDOW DEFROSTER WIRE FAILURE. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 7/23/15*CN UPDATED 11/9/15

NHTSA complaint #10681146 — an unverified report by a vehicle owner.

at 30,000 miles Okeana, OH

VISIBILITY:GLASS, SIDE/REAR

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER SIDE WINDOW FELL DOWN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WINDOW REGULATOR FAILED. THE FAILURE RECURRED ON THE REAR DRIVER SIDE WINDOW AND THE FRONT PASSENGER SIDE WINDOW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA complaint #10661653 — an unverified report by a vehicle owner.

ST. Louis, MO

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

THE FIRST INCIDENT, I GOT INTO MY CAR AND THE FRONT PASSENGER WINDOW WAS DOWN. I TRIED TO LET IT BACK UP WITHOUT SUCCESS. I TOOK IT TO THE SHOP AND HAD IT REPLACED. A WEEK LATER THAT I WAS DRIVING, AND STARTED TO HEAR AIR AROUND ME, AND NOTICED MY FRONT DRIVERS WINDOW WAS SLOWING DROPPING INTO THE DOOR. I HAD THAT FIXED AND A FEW MONTHS LATER IT DROPPED AGAIN. I HAD IT FIXED BY MEANS OF HAVING A 2 BY 4 PLACED UNDER THE WINDOW BECAUSE I COULD NOT AFFORD A SHOP. NOW, BACK HERE AT THE END OF OCTOBER, MY BACK PASSENGER WINDOW HAS DROPPED IN AND I NOW HAVE IT BOARDED UP.

NHTSA complaint #10652998 — an unverified report by a vehicle owner.

at 70,000 miles Ellicott City, MD

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

IN DECEMBER, 2011, THE FRONT DRIVER'S SIDE WINDOW OF MY JEEP LIBERTY FELL SUDDENLY WHILE I WAS DRIVING THE VEHICLE. THE SUDDEN AND UNEXPECTED OCCURRENCE NEARLY CAUSED ME TO LOSE CONTROL OF THE CAR. I FELT FORTUNATE THAT I WAS DRIVING WHEN THIS HAPPENED AND NOT ONE OF MY CHILDREN. HAD I BEEN AN INEXPERIENCED DRIVER, THE SUDDEN SHOCK OF THIS OCCURRENCE WOULD HAVE CAUSED ME TO LOSE CONTROL OF THE CAR. I TAPED THE WINDOW UP AND CONTINUED TO DRIVE IT. TWO WEEKS LATER, THE REAR WINDOW ON THE DRIVER'S SIDE SUDDENLY AND UNEXPECTEDLY FELL. AT THAT TIME, MY DOG NEARLY FELL OUT OF THE CAR. IN THE SPRING OF 2012, AFTER DRIVING AROUND WITH TAPED UP WINDOWS FOR FOUR MONTHS, I TOOK THE CAR TO A JEEP DEALER. THE REPAIR COST ME $850.00. THIS PAST SPRING, THE SAME THING HAPPENED WITH THE WINDOW ON THE RIGHT PASSENGER SIDE. I HAVE BEEN DRIVING WITH DOOR STOPPERS SHOVED INTO THE WINDOW TO HOLD IT UP. HOPE I DON'T HAVE TO WORRY ABOUT A GRANDCHILD FALLING OUT! I HAVE BEEN RESEARCHING THIS ISSUE ON THE INTERNET AND THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS VERY ISSUE! THE PROBLEM APPEARS TO BE A CHEAP PLASTIC PART IN THE WINDOW MECHANISM. MANY JEEP LIBERTY OWNERS ARE SAYING IT IS NOT WORTH FIXING THEIR WINDOWS ANYMORE, BECAUSE THEY FIX THEM AND THEN THE WINDOWS JUST FALL AGAIN AND AGAIN AND AGAIN. WHY IS THIS NOT SEEN AS A SAFETY ISSUE? I WORK IN THE PUBLIC HEALTH SECTOR AND THIS IS MOST DEFINITELY A SAFETY ISSUE!

NHTSA complaint #10629812 — an unverified report by a vehicle owner.

at 74,000 miles Fort Wayne, IN

VISIBILITY:GLASS, SIDE/REAR

REAR PASSENGER WINDOW FAILED DURING THUNDER STORM AND FELL INTO DOOR, ONLINE RESEARCH INDICATES THIS IS A COMMON PROBLEM WITH THIS CAR.

NHTSA complaint #10605910 — an unverified report by a vehicle owner.

at 172,000 miles Simpsonville, SC

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

SIMPLY ROLLED UP MY WINDOW THEN IT STOPPED AND WINDOW FELL DOWN. TOOK OFF THE DOOR PANEL TO EXAMINE AND THE CABLE STILL MOVED BUT MADE A LOT OF NOISE AND WINDOW DIDN'T MOVE. THIS IS THE SECOND TIME I'VE HAD THIS ISSUE. I REPLACED THE REAR PASSENGER WINDOW REGULATOR WHEN I PURCHASED THE CAR AND NOW THAT ONE IS MESSED UP ALSO. THE ONE THAT RECENTLY BROKE IS THE FRONT RIGHT WINDOW. ALSO MY HEAD LAMP IS SHOWING ISSUE WITH NOT COMING ON AND I'VE ALREADY TESTED THE STIRRING COLUMN SWITCH.

NHTSA complaint #10574959 — an unverified report by a vehicle owner.

at 144,000 miles Almaida, MI

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE DRIVER'S SIDE WINDOW FRACTURED AND SUNK INTO THE DOOR PANEL. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE WINDOW ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 144,000 AND THE CURRENT MILEAGE WAS 146,000.

NHTSA complaint #10567124 — an unverified report by a vehicle owner.

Concord, NC

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

I ROLLED DOWN MY PASSENGER WINDOW AND WHEN I WENT TO ROLL IT BACK UP IT WOULD NOT ROLL BACK UP. IT JUST KEPT SLIDING DOWN. I HAD TO BUY A SUCTION CUP TO KEEP IT UP UNTIL I COULD GET THE PART TO FIX IT. SINCE THEN IT HAS HAPPENED TO MY REAR PASSENGER AND REAR DRIVER WINDOWS ALSO.

NHTSA complaint #10557633 — an unverified report by a vehicle owner.

at 93,000 miles Sparks, NV

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

THE REAR DRIVER'S SIDE WINDOW FELL OUT OF THE TRACK; I TRIED ROLLING THE WINDOW UP BUT NOTHING HAPPENED. THIS IS THE SECOND TIME THE WINDOW REGULATOR HAS BROKEN. APPARENTLY, THIS IS A COMMON PROBLEM WITH OLDER JEEP LIBERTY MODELS AND FROM WHAT I HAVE READ, THE REGULATOR IS MADE OF PLASTIC INSTEAD OF METAL AND THE PART IS MADE TO BREAK OFTEN. I AM TIRED OF FIXING THE PROBLEM AGAIN AND AGAIN!

NHTSA complaint #10555243 — an unverified report by a vehicle owner.

at 65,000 miles Strasburg, CO

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

JEEP WINDOW REGULATORS ARE DEFECTIVE. THE DRIVER'S WINDOW MADE A LOUD NOISE AND FELL INTO THE DOOR. ESTIMATED REPAIR AT THE CHRYSLER DEALERSHIP WAS $300 - $400 FOR A SMALL PLASTIC PIECE. WITHIN SIX MONTHS, THE REMAINING THREE WINDOWS REGULATORS HAVE FAILED AND ALL WINDOWS ARE NOW HELD IN PLACE WITH A PLASTIC ZIP TIE DUE TO THE HIGH COST OF REPAIR/REPLACEMENT AND CHRYSLER'S REFUSAL TO ACCEPT RESPONSIBILITY FOR FAULTY DESIGN OR BELOW STANDARD EQUIPMENT. BEING UNABLE TO OPEN THE VEHICLE'S WINDOWS IS DEFINITELY A SAFETY HAZARD FOR SEVERAL REASONS. CERTAINLY DO NOT WANT TO BE PULLED OVER AND NOT COMPLY WITH AN OFFICER'S REQUEST TO ROLL THE WINDOW DOWN - AND IF YOU OPEN THE DOOR INSTEAD OF ROLLING THE WINDOW DOWN - THAT WILL BE PERCEIVED AS A THREAT TO THE OFFICER AND ONLY LEAD TO A BAD SITUATION. THERE ARE SO MANY JEEP OWNERS WITH THE SAME COMPLAINT, PLEASE INVESTIGATE THIS MATTER FOR THE SAFETY OF ALL DRIVERS SINCE CHRYSLER IS IGNORING THEIR RESPONSIBILITY.

NHTSA complaint #10552624 — an unverified report by a vehicle owner.

at 70,000 miles Winston-Salem, NC

VISIBILITY/WIPER

THE WINDOW MOTOR REGULATORS FAIL EXTREMELY OFTEN--ON AVERAGE, ONE FAILS EVERY 6 MONTHS. THIS SOMETIMES HAPPENS WHILE DRIVING, AND THE WINDOW CRASHES DOWN INTO THE DOOR. IT IS EXTREMELY DISTRACTING TO HEAR THE WINDOW FALL WHILE YOU ARE DRIVING, THE SUDDEN THUD COULD DISTRACT THE DRIVER ENOUGH TO CAUSE A CRASH, AND ANY CHILDREN OR PETS IN THE CAR ARE NOT ONLY EXPOSED TO THE ELEMENTS, BUT ARE AT RISK OF FALLING OUT OF THE VEHICLE. OTHER TIMES, THE WINDOW FALLS WHILE THE CAR IS PARKED AND THE CAR IS OPEN FOR THE WORLD TO ENTER. I HAVE SPENT THOUSANDS OF DOLLARS ON WINDOW MOTOR REGULATORS FOR THIS VEHICLE. I PURCHASED IT USED IN FEBRUARY 2009, THE FIRST WINDOW MOTOR REGULATOR FAILED LESS THAN 90 DAYS LATER AND ONE HAS FAILED EVERY 6 MONTHS SINCE. CHRYSLER REFUSES TO ACKNOWLEDGE MY REQUESTS OR RECTIFY THE SITUATION, DESPITE A DOZEN MECHANICS HAVING TOLD ME THAT THIS IS A KNOWN DEFECT.

NHTSA complaint #10549651 — an unverified report by a vehicle owner.

at 75,000 miles Austin, TX

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SIDE POWER WINDOW FAILED. THE VEHICLE WAS REPAIRED AND DIAGNOSED WITH A FAILED REGULATOR. THE CONTACT STATED THAT THE PROBLEM HAS RECURRED IN THE OTHER WINDOWS IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75000.

NHTSA complaint #10542892 — an unverified report by a vehicle owner.

at 156,000 miles NEW Athens, IL

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

IN MARCH I TRIED TO ROLL UP MY FRONT PASSENGER WINDOW AND IT MADE AN AWFUL SOUND AND THEN DROPPED ALL THE WAY DOWN. I TOOK IT TO THE DEALERSHIP AND THEY SAID THE CABLE BROKE AND IT COST ME $300! A MONTH LATER THE SAME THING HAPPENED WITH MY BACK DRIVERS SIDE WINDOW AND ANOTHER $300! LAST NIGHT I WAS PULLING INTO MY GARAGE AND WENT TO ROLL UP THE FRONT DRIVERS SIDE WINDOW AND WOULDN'T YOU KNOW...THE SAME THING HAPPENED! 3 WINDOWS IN 6 MONTHS IS ABSOLUTELY RIDICULOUS! JEEP NEEDS TO RECALL THIS AND FIX IT AND I NEED MY MONEY BACK! I HAVE BEEN READING REVIEWS AND THIS IS A COMMON PROBLEM WITH JEEP LIBERTY'S. I GUESS THEY USED CHEAP PARTS AND BREAK ALL THE TIME ACCORDING TO OTHER JEEP OWNERS. PLEASE HAVE THEM FIX THIS ISSUE ASAP!

NHTSA complaint #10537304 — an unverified report by a vehicle owner.

at 45,000 miles Atlanta, GA

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

DRIVER SIDE BACK LEFT WINDOW REGULATOR HAS FAILED TWICE. FROM MY RESEARCH, THIS IS A COMMON PROBLEM FOR THE JEEP LIBERTY.

NHTSA complaint #10536920 — an unverified report by a vehicle owner.

at 18,000 miles Cornville, AZ

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

WE HAVE HAD REPEATED FAILURES ON ALL OF OUR WINDOW REGULATORS SINCE WE PURCHASED OUR JEEP. THE FIRST OCCURRENCE WAS IN 2006. I WOULD HAVE TO PULL OUR REPAIR FILE TO GET THE OTHER DATES. WE CURRENTLY HAVE ANOTHER WINDOW OUT, IT IS TAPED UP TO KEEP THINGS OUT. THIS IS THE WINDOW IN THE BACK BEHIND THE FRONT PASSENGER SEAT. THIS HAS ALREADY BEEN REPLACED. THE REPLACEMENTS DON'T EVEN HOLD UP. WE ARE SENIOR CITIZENS. NO ONE "PLAYS" WITH THE WINDOWS. WE USE OUR AC SO WINDOWS ARE NOT OPENED AND CLOSED. THEY JUST FALL DOWN ON THEIR OWN. WE CAN NOT AFFORD TO KEEP REPLACING THE WINDOW REGULATORS. THE DEALER SAID HE THOUGHT THERE WAS A RECALL ON THIS BECAUSE IT IS SUCH A BIG PROBLEM ,BUT I DON'T SEE ANYTHING HERE EXCEPT WINDOW REGULATOR COMPLAINTS. WHEN ARE THEY GOING TO TAKE THIS PROBLEM SERIOUSLY?

NHTSA complaint #10521512 — an unverified report by a vehicle owner.

at 91,649 miles Orlando, FL

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

JUNE 13, 2013, THIRD WINDOW REGULATOR TO FAIL WITHIN ONE YEAR ON MY JEEP LIBERTY. FAILED WINDOW REGULATORS ARE FRONT LEFT AND RIGHT WINDOWS, AND LEFT REAR WINDOW. VERY FRUSTRATED AND DISAPPOINTED WITH CHRYSLER AND HOW THEY ARE HANDLING A KNOWN ISSUE. AFTER SPEAKING WITH SEVERAL EMPLOYEES AND MANAGER AT THE CHRYSLER DEALERSHIP. THEY HAVE TOLD ME THAT CHRYSLER IS AWARE OF THE DEFECT BUT THEY ARE UNABLE TO REPAIR THE FAILED WINDOW REGULATORS AT NO COST TO ME. THEREFORE I CONTINUE TO DRIVE MY JEEP LIBERTY WITHOUT ANY WORKING WINDOWS WHICH PRESENTS A SAFETY ISSUE IN THE EVENT OF AN ACCIDENT. I HAVE NO WAY OF GETTING OUT OF MY VEHICLE AND IT'S AN INCONVENIENCE TO PULL UP TO DRIVE THRU WITHOUT BEING ABLE TO ROLL DOWN MY WINDOWS. CHRYSLER, I'M SURE YOU HAVE HEARD THIS COMPLAINT MANY TIMES. I WOULD GREATLY APPRECIATE IF YOU WOULD TAKE CARE OF YOUR CUSTOMER BASE AND DO A RECALL ON THESE WINDOW REGULATORS. THANK YOU.

NHTSA complaint #10520553 — an unverified report by a vehicle owner.

at 113,000 miles ST. Louis, MO

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

JANUARY 8, 2013 GOOD MORNING. IT WAS VERY ANNOYING WHEN MY PASSENGER'S FRONT WINDOW DROPPED INSIDE THE DOOR. IT WAS AND WASN'T OKAY WHEN THE PROBLEM FIRST AROSE. I WAS VERY CONCERNED. I IMMEDIATELY TOOK IT TO MY DAD TO SEE WHAT HE KNEW ABOUT IT OR COULD DO. HE WENT TO THE PICK AND PULL JUNKYARD AND GOT A PLASTIC REPLACEMENT WINDOW TO HOLD ME OVER UNTIL I COULD GET IF FIXED, WHICH I DID ABOUT 3 WEEKS AFTER THE PROBLEM OCCURRED. THE PROBLEM OCCURRED ON JANUARY 8, 2013 AND I GOT IT FIXED ON JANUARY 29TH, ONLY FOR THE OPPOSITE FRONT DRIVERS WINDOW TO DO THE EXACT SAME THING TWO DAYS AFTER I GOT IT OUT THE SHOP. WELL THIS TIME, MY DAD PLACED A 2 BY 4 TO HOLD IT IN PLACE. AND NOW ONLY ABOUT 2 MONTHS LATER MARCH 28, 2013 MY BACK PASSENGER WINDOW HAS SUFFERED THE SAME FAITH. BACK ON FEBRUARY 5, 2013 I TOOK MY CAR INTO THE CHRYSLER DEALER BECAUSE THEY CONTACTED ME ABOUT A RECALL, AND AT THIS TIME I EXPLAINED MY INCIDENT TO THEM; THEY STATED THEY HAD MAYBE A FEW CONCERNS ABOUT THE WINDOW REGULATOR, BUT THAT IT WASN'T ENOUGH TO RAISE AN EYEBROW ABOUT. I UNDERSTAND WHY THAT WOULD NOT BE AN EYEBROW RAISER. IN LESS THAN 3 MONTHS, I HAVE HAD 3 OF MY CAR WINDOW TO JUST DROP INSIDE THE DOOR OF MY VEHICLE AND THE DEALER DOESN'T THINK THAT THIS IS CALL FOR A RECALL, OR SEND OUT NOTICES TO JEEP DEALER AND WORK ON THE RESPONSES RECEIVED TO THEN DETERMINE IF THIS IS A MAJOR ISSUE OR NOT? VERY COSTLY, AND INCONVENIENT ESPECIALLY WHEN THE INCIDENTS OCCUR AT DIFFERENT TIMES. I WOULD LIKE TO GET SOME FEED BACK, ANSWERS, SHARES ON THIS MATTER, ANYBODY? I HAVE ALSO BEEN BROWSING THE INTERNET TO FIND OUT IF ANYONE ELSE HAS EXPERIENCED WHAT I HAVE, TO SEE WHAT THEIR OUTCOME WAS. STRESSED OUT CONSUMER...

NHTSA complaint #10516224 — an unverified report by a vehicle owner.

Norwood, PA

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW DROPPED INTO THE PASSENGER'S SIDE DOOR PANEL. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS TOLD THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE REAR PASSENGER'S SIDE WINDOW FAILED AS WELL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 68,000.

NHTSA complaint #10507435 — an unverified report by a vehicle owner.

Kissimmee, FL

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

SINCE THIS CAR WAS PURCHASED IT HAS GIVEN US PROBLEMS WITH THE POWER WINDOWS. WE REPLACED ON WHICH IN LESS THAT THREE MONTHS IT WAS BROKEN AGAIN. THIS WAS VERY EXPENSIVE AT THIS TIME ALL FOUR WINDOWS ARE BROKEN. I HAVE TO PUT WOOD IN THE DOORS TO KEEP GLASS FROM FALLING. NONE OF THE WINDOWS CAN BE OPENED AND NO SENSE IN FIXING DUE TO THE COST AND THEY BREAK DOWN AGAIN.

NHTSA complaint #10500797 — an unverified report by a vehicle owner.

at 75,000 miles Sylmar, CA

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE CONTACT ATTEMPTED TO CLOSE THE PASSENGER WINDOW WHEN HE HEARD A SNAPPING NOISE. THE CONTACT OPENED THE DOOR PANEL AND SAW THE CABLE THAT CONNECTED TO THE WINDOW PUSH PLATE HAD DISCONNECTED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 75,000.

NHTSA complaint #10499983 — an unverified report by a vehicle owner.

at 112,000 miles Rogers, AR

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. AFTER DIAGNOSIS, THE CONTACT WAS ADVISED THAT THE WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 112,000. UPDATED 3/14/13 *CN UPDATED 04/22/2013

NHTSA complaint #10496513 — an unverified report by a vehicle owner.

at 87,000 miles Decaturville, TN

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

JOINING IN THE LARGE NUMBERS OF JEEP LIBERTY OWNERS, I PURCHASED THIS VEHICLE JANUARY 2012 WITH APPROX. 86000 MILES. THE DRIVER'S SIDE PASSENGER WINDOW WAS ALREADY INOPERABLE DURING NEGOTIATIONS AND DEALER REPAIRED. WITHIN MONTHS, THE DRIVER'S WINDOW FAILED WITH THE SAME PROBLEM, WHICH HAS BEEN A THORN IN THE SIDE OF MANY WHO OWN(ED) THIS MODEL - WEAK PLASTIC PART INVOLVED IN THE WINDOW MOTOR, CAUSING THE GLASS TO FALL INTO THE DOOR AND DIFFICULT, COSTLY REPAIRS. CHRYSLER HAS NOT BEEN MADE TO HELP THE CONSUMER IN THE HISTORY OF THIS WIDE-SPREAD ISSUE. PLEASE CONSIDER ACTION? THE COST TO REPAIR EACH WINDOW IS NOT INEXPENSIVE.

NHTSA complaint #10484015 — an unverified report by a vehicle owner.

Other 2004 Jeep Liberty problems

← Full 2004 Jeep Liberty report