213 of the
4,387 complaints filed about the Jeep Patriot
are about the body and structure —
5% of everything owners reported.
The worst model year for it is 2011.
Because they have not sealed the screws on the interior side of the roof that hold the rails on top of the Jeep it now leaks since we have attached a kayak rack to those Jeep factory placed rails. Jeep is not willing to repair it and it requires tearing out the complete interior headliner to repair. After it rains the water sits in the door frame and leaks into the floor of the backseat causing molding issues (last good rain we got I ended up with an inch of water sitting in the back floorboard). It also collects in the front interior light fixture so when you drive and come to a stop there is water coming down all over the dashboard and the electrical/computer components of the dash. I called Jeep customer service and they won't repair it even though it is a VERY COMMON problem (per google search to try and see what the cause and repair entails, this is how I found out that the rail screws are the issue). Since it is a common problem and Jeep doesn't want to repair it and it is not only ruining my headliner and the carpet, but it also poses a risk when driving that it distracts as you try to sop it up as it's leaking from the light fixture as you drive and there's no other way to get it out without taking the whole inside of the Jeep apart.
NHTSA complaint #11684283 — an unverified report by a vehicle owner.
The contact owns a 2012 Jeep Patriot 4x4. The contact stated that on five occasions in two years when adjusting all four front air vents manually, a metallic paint/coating sliced her finger causing a paper-cut injury. Medical attention was not sought. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
NHTSA complaint #11637784 — an unverified report by a vehicle owner.
The contact owns a 2010 Jeep Patriot. The contact stated that while her daughter was driving at undisclosed speeds, there was an abnormal sound coming from the vehicle. The contact stated that the subframe was corroded. The vehicle was taken to an independent mechanic and test-driven. The independent mechanic placed the vehicle on the lift and determined that there was a hole in the rear cross-body subframe. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle could not be repaired under Technical Service Bulletin: 23-012-14. The failure mileage was unknown.
NHTSA complaint #11631270 — an unverified report by a vehicle owner.
The contact owns a 2011 Jeep Patriot. The contact stated that while driving 20 MPH attempting to reverse, there was an abnormal sound coming from near the rear wheel. The contact inspected the vehicle and became aware that the sub frame was rusted. The vehicle was not towed to an independent mechanic or dealer. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 200,000.
NHTSA complaint #11616511 — an unverified report by a vehicle owner.
The contact owns a 2012 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the vehicle had a flat tire. The contact stated upon changing the flat tire, the contact noticed that the rear subframe where the rear axle was connected to was rusted and the axle had started to detach from the vehicle. The contact called the dealer and was informed there were no open recalls on the vehicle. The manufacturer was made aware of the failure and instructed the contact to reach out to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 82,000.
NHTSA complaint #11595081 — an unverified report by a vehicle owner.
Yes components available for inspection/ yes sold by dealership with undisclosed problems/ yes problems confirmed by dealer/ no component inspected. 1st noticed foul smell upon starting vehicle/ failure to start/ chugging/ brakes noise/ smell inside cab. Been Verified noted vehicle was in flood??? all occurred beginning 2022. Could not get the vehicle in till 03/23. All dealerships backed up wait out 8 weeks. I have had my vehicle to 3 different certified dealerships. I bought an extended warranty that no one will honor. Bought a vehicle without the full disclosure[ reconditioning repair orders[
NHTSA complaint #11554075 — an unverified report by a vehicle owner.
The rear sub frame suddenly broke (rusted out) There was a known recall for 2008-2012 Jeep Patriot's, but not 2013 [XXX] I have Photos, but the form wouldn't let me upload them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11546589 — an unverified report by a vehicle owner.
The rear subframe has corroded through, causing the entire weight of the rear body to be improperly distributed. Per the Jeep service tech, this could cause a wheel to collapse. The vehicle is available for inspection at time of writing this. Jeep has inspected the vehicle and quoted for repair at $4,439.16. The only reason we were even made aware was because the vehicle had a flat tire and the tire shop noted the severe rust damage to the rear subframe. Jeep has acknowledged this as an issue and has released a Service Bulletin (23-007-17 Rev.B) which has now expired and owners were not notified of the potential problem.
NHTSA complaint #11524842 — an unverified report by a vehicle owner.
The contact owns a 2014 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the passenger's headrest exploded. The passenger sustained injuries to her neck but did not receive medical attention. The vehicle was taken to an independent mechanic, who informed the contact that the headrest needed to be replaced. Additionally, while the contact was attempting to fill the fuel tank, the fuel hose snapped out of the fuel tank. The failure was intermittent. The contact stated that while driving at an undisclosed speed, she smelled an abnormal odor. The contact also stated that the vehicle consumed an excessive amount of fuel. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle needed a new fuel system. The vehicle was taken to a second mechanic, who informed the contact that no failure had been found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11520289 — an unverified report by a vehicle owner.
The contact owns a 2011 Jeep Patriot. The contact stated that while her vehicle was being repaired by an independent mechanic, she was informed that the subframe was corroded. The vehicle was not repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,524.
NHTSA complaint #11512120 — an unverified report by a vehicle owner.
Vehicle is known to have an issue with rusting subframe/crossmembers . Warranty on this vehicle was extended. (Service Bulletin 23-007-17, X69 Warranty Extension) However upon multiple dealer visits and requesting inspection was not notified that issue was happening. Approximately 1.5 years after warranty extension had expired noticeable issues started occurring including noises that got worse and prompted a visit to dealer. Had to fight tooth and nail to get dealership or company to work with me on repairs on low mileage (121K) vehicle and even then they missed 1/2 the problem and told me not to come back to the shop. What component or system failed or malfunctioned, and is it available for inspection upon request? - See beginning - How was your safety or the safety of others put at risk? - Front crossmember completely rotted out and separated, holding on by only control arm - Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes, know issues but wording of service bulletin and dealership neglect result in customer not being informed or postponement of repair until too late - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Dealership - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No warning other than single notification of warranty extension, asked for vehicle inspection 7 months prior to warranty expiration and given an all good -
NHTSA complaint #11511055 — an unverified report by a vehicle owner.
Took vehicle to fix a power steering leak at the Jeep dealership. The technician was troubleshooting the issue and found that the lower sub frame crossmember assembly was almost completely rusted. They indicated if riding on rough roads a hitting a pot hole it would break completely and cause major damage and a driving safety issue. Went ahead and got the repair completed which was extremely expensive. This was a major safety issue.
NHTSA complaint #11501776 — an unverified report by a vehicle owner.
The contact owns a 2010 Jeep Patriot. The contact stated that while getting a routine oil change at the dealer the mechanic stated that there was a large hole in the subframe due to excessive rusting. The contact was informed that the subframe needed to be replaced. The contact recalled Technical Service Bulletin, NHTSA ID 10140027 (Suspension, Steering) from approximately 5 years ago and inquired if the vehicle could be repaired under the TSB. The contact was informed that the TSB was no longer valid. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the TSB was no longer valid. The approximate failure mileage was 136,560.
NHTSA complaint #11499185 — an unverified report by a vehicle owner.
Jeep Patriot 2011 Latitude with severe corrosion to front and rear subframe assemblies. Noted for recent emergence of clunking sound on front end when passing over dips and bumps. Made arrangement for towing of vehicle to personal mechanic to check out and also make state inspection. Noted to have severe fracture of front subframe then resting on axle and wheel assemblage parts. Rear subframe member in same condition with ability to poke holes through structural member. Conditiion resulted in failure to pass inspection. Vehicle deemed unsafe to drive. Further deterioration expected with potential for loss of steering or wheel falling off. Liability for accident or bodily harm in potential failure noted. Vehicle later towed to another mechanic with same determination. Vehicle towed to local body shop where Insurance agent denied accountability for collision or comprehensive coverage. Damage initially assessed at about $900 per part with accessory components to be added at discovery. Issue is well known to manufacturer via many complaint website postings I have since learned. Vehicle towed to another body shop which will assess and complete repair if practical. Second shop said they had repaired similar vehicle for same problem recently. Noted that subframes were manufactured in Mexico. This is inappropriate for regional application in Pennsylvania noted for harsh climate and road treatment. That vehicle was restored with Canada manufactured part of heavier gauge and quality. My vehicle is low mileage at 79000 miles, garage kept, driven locally only;engine fine. I have 2008 Town and Country Chryler and 2018 Chrysler Pacifica with NO OBVIOUS signs of such wear. The corrosive factor accelerated since last inspection in Dec 2021. There were NO WARNING lights or signs upon emergence of the problem. This is serious safety issue where unexpectedly steering loss or wheel displacement could result in accident to self or others or crash.
NHTSA complaint #11490633 — an unverified report by a vehicle owner.
The back passenger tire started rubbing and smoking. After getting home, noticed the wheel was at an angle. After taking off the tire, noticed the whole rear suspension cradle was completely rusted through. I contacted Chrysler dealer to find out no recall. Contacted the place I purchased the jeep only 18 months ago, sent them pics, and was told "That is normal". I could have been on the Interstate or highway when the suspension broke. There was absolutely no warning signs this could happen or was going to happen. I have not driven much due to working from home since COVID. Has not been inspected since I don't know who to contact. So now I have a jeep sitting in my drive that I can't drive and still paying on.
NHTSA complaint #11485949 — an unverified report by a vehicle owner.
The contact owns a 2012 Jeep Patriot. The contact stated while driving 30 MPH, the vehicle started to shake abnormally. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the undercarriage was rusted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 91,847.
NHTSA complaint #11484272 — an unverified report by a vehicle owner.