98 of the 4,387 complaints filed about the Jeep Patriot are about the seats — 2% of everything owners reported. The worst model year for it is 2014.
98
Complaints
2%
Share of all complaints
3
Crashes
0
Fires
SEATS
While I was driving, driver's headrest suddenly popped off and hit me hard on the back of the head while driving. I have two children in my car who were startled from the sound. Head has been hurting since the incident.
NHTSA complaint #11749716 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2016 Jeep Patriot. The contact stated while driving at an undisclosed speed, the head rest detached and pooped off. The contact stated that when the failure occurred, it felt like a kick to the back of the head. The vehicle was taken to the dealer, the contact was informed that the repair coverage was for ten years of ownership of the vehicle. The contact stated that ownership was four months over the ten years. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact was informed that the failure was a known failure of the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 91,000.
NHTSA complaint #11740060 — an unverified report by a vehicle owner.
SEATS
The vehicle was parked in front of my house, completely away from all traffic or other probable causes. The driver's side head rest deployed for no apparent reason. My vehicle had no scratches or dents. If you need to come see it, let me know. Now if I do have an accident, I'm at risk of head and neck injuries. I spoke to a certified Jeep dealership mechanic that told me replacement parts were no longer available. He did not inform me of any recalls or issues with this make and model and made it sound like an expensive repair. After looking this issue up on the internet, it seems to have happened to others. The deployment did not activate the airbags or turn on the warning light on my dash.
NHTSA complaint #11719225 — an unverified report by a vehicle owner.
SEATS
Driver headrest AHR has deployed without any accident or incident. Car is under 100,000 miles. Dealer advises there is no recall or extended warranty on this issue, however research shows other jeep vehicles manufactured at the same time with extended warranty. Safety now at risk as no repair for factory issue and headrest now pushes head out of alignment with the seat.
NHTSA complaint #11708595 — an unverified report by a vehicle owner.
SEATS
Drivers headrest deployed while vehicle was in my driveway overnight. I could have been injured or it could have cause an accident if the headrest deployed while driving. Many other people online have had this issue with their 2015 Jeep Patroit. No warnings provided and despite an auto repair place stating they cannot repair it but they believe there was a recall for this. I have not found one but there should be. Because I was told it was expensive to replace I did not have it repaired when it occurred sometime in early 2024. No police informed since it occurred while parked in my driveway overnight.
NHTSA complaint #11683519 — an unverified report by a vehicle owner.
SEATS
Headrest safety device deployed without a rear-end accident, while driving, did not hurt driver. Can not put headrest back into place scared driver
NHTSA complaint #11682237 — an unverified report by a vehicle owner.
SEATS
The passenger headrest AHR has deployed a couple years ago while parked. I tried working with the dealer for the past year to get it fixed under a recall. The dealer said it was covered for a limited time but no longer is covered. I do not understand why that is. It seems this should be covered under a recall and is a safety issue.
NHTSA complaint #11674989 — an unverified report by a vehicle owner.
SEATS
The headrest exploded while I was driving down the road, and it hit me in the back of the head
NHTSA complaint #11671274 — an unverified report by a vehicle owner.
SEATS
Passenger headrest "deployed" due to the plastic housing for the pin broke.
NHTSA complaint #11654661 — an unverified report by a vehicle owner.
SEATS
The headrest deployed over night while sitting in the garage. There is a plastic piece that keeps the headrest from deploying. That piece is under 75 pounds of pressure and will eventually break. I have read of several people that had the same thing happen to them. Some deployed overnight while parked in their driveway or garage. I read where one person said his deployed while driving and hit him in the back of the head. He said he was lucky that he didn't hit anyone. The Jeep Corporation knows about this flaw but refuses to issue a recall.
NHTSA complaint #11643562 — an unverified report by a vehicle owner.
SEATS
Active head restraint deployed when not in accident
NHTSA complaint #11640050 — an unverified report by a vehicle owner.
SEATS
My vehicle's driver side headrest deployed for no reason at all. This happened approximately August 2024. I'm the only person who drives this vehicle. I went into my car and to my surprise I noticed that it had deployed. Since I wasn't driving the vehicle when it deployed , it must have happened when the vehicle was parked in my driveway. November 11, 2024, I brought my vehicle to a repair shop to replace a crankshaft sensor and while the vehicle was there I asked them to reset the headrest. They said that they could not reset it and that the headrest would have to be taken apart in order to fix it and that it would be expensive to fix. So since the headrest was not my priority at the time and I didn't want to spend a lot on it, I told them to not fix it. They also said that Chrysler "might" recall the headrest in December 2024 so to bring it back to them once there is a recall.
NHTSA complaint #11638753 — an unverified report by a vehicle owner.
SEATS
Drivers side headrest deployed while I was driving.
NHTSA complaint #11626947 — an unverified report by a vehicle owner.
SEATS
This is an update to my claim report #11532893 filed on July 18th, 2023, Regarding the spontaneous deployment of the AHR injuring and startling me, believing I was being attacked from behind. I have undergone an ACDF c4-7 fusion, TBI diagnosis, and speech therapy treatments for cognitive speech impairment, Depression, PTSD and anxiety Chrysler stated to me that, in essence, there is virtually zero chance of harm from a random deployment of a defective AHR. I have learned that the FCA now admits there is oil contamination and that they began washing parts with alcohol in August of 2017 to rid the parts of potential contaminants. The dealership, upon inspection, stated they could order a new AHR, which could take months to receive and fix, but refused to replace the un deployed passenger AHR under warranty because it did not deploy. My wife nor I was instructed it would be unsafe to drive in front of the random activated AHR until it could be replaced leading us to believe it was safe fully extended and a logical question, why the needeployment?. When my wife drove me to doctor appointments pre- and post-ACDF recovery, the passenger AHR was tied down with 110# rated Paracord, and I sat with a pillow and the back down slightly, which I believe was not safe either; my neurosurgeon was shocked I had to sit in front of it. We opted not to replace the activated driver's side AHR, believing it's safer fully extended. I discovered fearful people making tutorials on how to remove the AHR's as well, not a safe alternative is tying with zip ties that could cause lacerations. That is why I opted for paracord. I noticed my wife driving, her head still about an inch from the extended AHR. I asked if it was comfortable, and she said yes; I thought of the crash test dummy head placements, far enough away the AHR doesn't even make contact when deploying so fast, I like the idea of catching, parachuting the head back. Is anyone asking common sense questions at NHTSA?
NHTSA complaint #11625199 — an unverified report by a vehicle owner.
SEATS
Passenger side headrest deployed while PARKED and plastic pieces fell out.
NHTSA complaint #11613851 — an unverified report by a vehicle owner.
SEATS
The head rest on the drivers seat and the passenger seat deployed while parked. There was a broken piece of plastic on the seat that looks like it broke off sometime during the day while the car was parked at work. They did not happen at the same time. The passenger seat happened about a year ago but no one usually sits in that seat.
NHTSA complaint #11609240 — an unverified report by a vehicle owner.
SEATS
On July 25, 2024 the front passenger headrest randomly deployed while the vehicle was parked. I was seated in that seat when it happened. Because I was leaning to the side I was not injured. Today, July 26, 2024, I brought the vehicle in to a Jeep service center to confirm that is what happened, it was confirmed that this is a problem.
NHTSA complaint #11604738 — an unverified report by a vehicle owner.
SEATS
While parked the passenger side head rest opened up exposing the air bag ect stuff
NHTSA complaint #11598589 — an unverified report by a vehicle owner.
SEATS
Vacuuming vehicle front passenger side, depress lever to push seat back and headrest deployed forward exposing the inside of headrest. Looks like a plastic piece is broken. Can not reset/push headrest back into normal position.
NHTSA complaint #11562590 — an unverified report by a vehicle owner.
SEATS
Head restraint on passenger side deployed while not car. There was no collision. The car was parked in my drive. Chrysler avoids responsibility. My car has under 64,000 miles. It could have hurt a passenger if I was traveling. There should have been a recall. There are class suits on the problem with Chrysler vehicles.
NHTSA complaint #11557575 — an unverified report by a vehicle owner.