The contact owns a 2015 Jeep Patriot. The contact stated while driving 30 MPH, there was an abnormal high pitched whining sound coming from the rear of the vehicle. The contact stated that while depressing the accelerator pedal the sound was getting louder. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear wheel bearings needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11623396 — an unverified report by a vehicle owner.
Problems started when the wheel and axel came off the vehicle on a side road 3 years ago. The vehicle dropped a wheel again when crossing the country a month later. Both incidents included my wife and passengers. That at least seems resolved. At 28900 miles or so we have been wrestling for the last year and some with intermittently all the warning lights coming on and now the car will occasionally lose all power while in motion. So we have taken it to the dealership where they say it requires a replacement of the electrical harness. Topping off, the driver seat rest safety mechanism deployed randomly this last week while the vehicle was parked in the driveway.
NHTSA complaint #11611364 — an unverified report by a vehicle owner.
from the day I purchased the vehicle on [XXX] of 2023. I immediately heard a rattling noise coming from the rear end of the vehicle. I also noticed that the transmission had been catching or slipping or missing whenever it transfers gears it is getting worse by the day I have taken it to the original dealership at MNF auto sales in Albuquerque and I have also taken it to the Larry Miller Jeep in Albuquerque New Mexico. They claim that the only thing wrong with the vehicle is the motor mounts after I left with my vehicle from being repaired, it continues to happen, and the transmission is getting worse day by day , I am afraid if I keep driving it much longer that it may cause an accident or damage the vehicle severely. I am trying to work with the dealership and they are telling me that multiple people have looked at it and that there’s nothing wrong with it however, that is false information , my vehicle has been in the service department for over 10 days at two different locations and basically the main dealership where I bought it from is telling me that they do not want to look at it and that it’s the type of transmission I have and there’s nothing wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11573384 — an unverified report by a vehicle owner.
The back passenger tire started rubbing and smoking. After getting home, noticed the wheel was at an angle. After taking off the tire, noticed the whole rear suspension cradle was completely rusted through. I contacted Chrysler dealer to find out no recall. Contacted the place I purchased the jeep only 18 months ago, sent them pics, and was told "That is normal". I could have been on the Interstate or highway when the suspension broke. There was absolutely no warning signs this could happen or was going to happen. I have not driven much due to working from home since COVID. Has not been inspected since I don't know who to contact. So now I have a jeep sitting in my drive that I can't drive and still paying on.
NHTSA complaint #11485949 — an unverified report by a vehicle owner.
FAULTY CONTROL ARM/BALL JOINTS ( ALL IN ONE PART TOGETHER FOR BALL JOINT AND CONTROL ARM) first time I took it in was jan 2021 the two months later now this is the 3RD time now the car dealership is stating the faulty part ( control arm/ ball join) mechanic stated both times that that parts were faulty. Causing damage to tires that are not safe and I have to pay out of pocket for new tires when the parts are faulty which the parts were covered under my warranty but tire were not... so I believe since the parts that are faulty that caused damaged I should not be liable for buying the new tires did to faulty parts causing the damage.
NHTSA complaint #11432890 — an unverified report by a vehicle owner.
THE SUBFRAME HAS CORRODED CAUSING MY TIRE TO BREAK WHILE DRIVING DOWN A CITY STREET. THERE IS A PROBLEM THAT CHRYSLER IS AWARE OF BUT HAS NOT TO INFORMED THE PUBLIC ONLY SERVICE. IF I HAVE BEEN DRIVING ON THE FREEWAY THIS WOULD OF BEEN A HORRIBLE ACCIDENT AND COULD OF CAUSED BODILY HARM.*DT
NHTSA complaint #11361147 — an unverified report by a vehicle owner.
I HAD TO HAVE THE SUBFRAME AND CROSS MEMBER REPLACED ON MY 2008 PATRIOT IN JANUARY 2017, IT HAS RUSTED AGAIN AND THE SAME PARTS NEED REPLACED, IT WAS REPLACED OE PARTS WHICH I FEEL WERE FAULTY. I WAS MAKING A U-TURN ON A SMALL CITY STREET AND MY REAR CROSS MEMBER BROKE, I THOUGHT I RAN OVER A SOMETHING THEN MY STEERING WHEEL SHIMMED , MY TIRES THAT WERE HELD IN THE CROSS MEMBER WERE NOW TILTED IN TO MY CROSS MEMBER MAKING BLACK SMOKE. MY TIRE RUBBED ON MY WHEEL WELL UNTILL BLEW . I WAS VERY LUCKY I WAS NOT GOING FAST WHEN THIS OCCURED.
NHTSA complaint #11331839 — an unverified report by a vehicle owner.
NEXEN N5000 2115/65/R17 TIRE TREAD SEEMS TO MELT AWAY OR PEEL UP AND CAUSES EXCESSIVE USE OF THE BRAKES. THEY WERE ADDED AT 36043 MILES AND AT 59644 I WAS TOLD TO REPLACE THE TIMES AND THE BRAKES. THE STATED MILEAGE IS 65000. 1 TIRE HAS A CHUNK OF TORN TREAD THAT IS GONE. THE OTHER TIRES SEEM TO BE PEELING OR MELTING AWAY. VEHICLE IS A JEEP PATRIOT. WHEN FIRST PURCHASED THE TIRES MADE THE BREAKING FASTER AND SLIDING WAS REMOVED IN RAIN, SLEET OR MOUNTAIN SNOW. NOW THAT IS ALL REDUCED.
NHTSA complaint #11318056 — an unverified report by a vehicle owner.
MECHANIC INSPECTED AS PART OF POTENTIALLY BUYING THE VEHICLE. I HAD EXPRESSED CONCERN OVER HOW IT WAS DRIVING. BALL JOINT IS BAD. I RESEARCHED ONLINE AND SAW A LOT OF ISSUES WITH THIS AND WAS HOPING THAT A SAFETY RECALL WAS IN PLACE FOR IT! (I DID FIND A WARRANTY EXTENSION FOR THE SUBFRAME, AND IT IS STILL GOOD -- SO IT MIGHT BE WORTH BUYING IF SAFETY ISSUES ARE FIXED.)
NHTSA complaint #11290194 — an unverified report by a vehicle owner.
OUR 2014 JEEP PATRIOT CAME EQUIPPED WITH FIRESTONE AFFINITY TIRES . AT 19K MILES ALL 4 TIRES WOULD NOT PASS PA. INSPECTION AND NEEDED REPLACED. THESE TIRES ARE A SAFETY HAZARD TO ANYONE WITHOUT CONSTANT INSPECTIONS OF TREADS. EVEN FOLLOWING PROPER ROTATIONS AND AIR INFLATION REGULATIONS THEY WERE SHOT ! TOTAL JUNK AND VERY UNSAFE TIRES ESPECIALLY IN NORTHERN WINTERY STATES. I REPLACED WITH A DIFFERENT BRAND OF SAFER TIRES....NEVER AGAIN WILL I TRUST FIRESTONE TIRES!
NHTSA complaint #11280147 — an unverified report by a vehicle owner.
WHILE DRIVING DOWN THE ROAD AFTER PICKING UP MY 3 CHILDREN FROM DAYCARE. I WAS GOING APPROXIMATELY 25MPH AND THE FRONT DRIVER SIDE TIRE FOLDED OUTWARD. THE SUB FRAME AND CROSS MEMBERS APPARENTLY ARE DEFECTIVE.UNBEKNOWNST TO ME THERE IS A WARRANTY 10 YEAR/ UNLIMITED MILEAGE. THERE WAS ALSO A CLASS ACTION LAWSUIT ON JEEP PATRIOTS/ COMPASSES BETWEEN 2001-2007 BECAUSE OF THIS ISSUE. INSTEAD OF FIXING THE ISSUE THIS COMPANY/ MANUFACTURER HAS CONTINUED TO USE THESE DEFECTIVE PARTS ON NEWER MODELS SUCH AS MINE. I MIGHT ADD FOR SOME ODD REASON THE CLASS ACTION LAWSUIT DOESN'T COVER MY YEAR ALTHOUGH ITS THE SAME DEFECTIVE SUB FRAME AND CROSS MEMBER PARTS. ALL THEY HAVE DONE WAS OFFER THIS WARRANTY, WHICH I WAS NEVER MADE AWARE OF OR TOLD ABOUT BY THEM OR THE DEALER I MADE MY PURCHASE THROUGH. AFTER MY CHILDREN AND I NEARLY GOT SERIOUSLY INJURED OR KILLED DID I LOOK INTO THIS AND FOUND OUT. DUE TO THESE DEFECTIVE PARTS NOT ONLY WERE WE ALMOST KILLED BUT THE CAR SUFFERED SEVERE DAMAGE TO THE FRONT END AND THE TRANSMISSION AS WELL AS VARIOUS OTHER PARTS AND COMPONENTS. I STILL HAVE PAYMENTS LEFT ON THIS AUTOMOBILE AND IT IS COMPLETELY INOPERABLE AND REALLY HASN'T GOTTEN THAT MUCH USE COMPARED TO THE AMOUNT I'VE PAID ALREADY, NOT EVEN COUNTING WHAT I STILL OWE. I CALLED THE DEALERSHIP AND CORPORATE OFFICE AND THEY SEEM COMPLETELY UNCONCERNED AND UNHELPFUL IN RESOLVING THIS ISSUE. I WILL NEVER PURCHASE A JEEP/ FIAT/ CHRYSLER PRODUCT EVER AGAIN. THESE PEOPLE PUT ME AND MY FAMILY KNOWINGLY INTO A VERY UNSAFE VEHICLE AND NEARLY GOT US KILLED. IF I HAD BEEN ON THE INTERSTATE DOING 65MPH AND THIS HAD HAPPENED I WOULD NOT BE HERE WRITING THIS. ALL I CAN DO IS THANK GOD IT DECIDED TO FAIL WHEN IT DID, NOT LATER ON THE INTERSTATE. TO SUM IT UP TIRE CAME OFF, LOST STEERING CONTROL, GROUND TO A HALT IN THE STREET SIDEWAYS, CAR FLUIDS POURING ALL OVER ROAD. ALSO HAVE PICTURES OF SCENE.
NHTSA complaint #11252719 — an unverified report by a vehicle owner.
GOING TO PENNSYLVANIA FROM GEORGIA, WHEELS LOCKED AND ABS, TRACTION AND 4 WHEEL DRIVE LIGHT CAME ON. SPEED LIMIT WAS 70, MY CAR JUST LOCKED THE WHEELS. WENT TO A DEALER GOT PROBLEM FIXED. THEN COMING BACK FROM FLORIDA ON 5/ 25/2019. SAME THING HAPPEN AGAIN. THIS TIME THE WHEELS LOCKED AND I SLID UNTIL THE CAR STOPPED. I'M A DISABLED VETERAN, HAVE SEEN UNSAFE THINGS. THIS IS GOING TO KILL SOMEONE. THE MECHANICS TELL ME JEEP KNOWS THIS IS HAPPENING. GOD HELP US THAT DRIVE THESE VECHILES. TO POOR TO BUY A NEW ONE
NHTSA complaint #11216962 — an unverified report by a vehicle owner.
1ST: ABS LIGHT AND ANTI SKID WARNING LIGHTS ILLUMINATED 8/31/2018. VEHICLE HAS LESS THAN 20000 MILES. MY SISTER IN LAW OWNS A 2016 JEEP PATRIOT IN TEXAS AND IT HAS DEVELOPED THE IDENTICAL PROBLEM. THE LIGHTS SOMETIMES GO OFF BUT KEEP COMING BACK ON. NOT SURE IF ABS IS FUNCTIONAL. 2ND: DEALER ADVISES THAT THE WHEEL MOUNTING BOLTS (5 EACH WHEEL) ARE DEFECTIVE AND WILL NEED TO BE REPLACED. I HAVE SCHEDULED WARRANTY SERVICE WITH DEALER FOR LATE SEPT BUT THESE FAILURES SEEM ODD FOR SUCH A NEW CAR AND HAVE HAPPEN ON AT LEAST ONE OTHER 2016 MODEL IN TEXAS
NHTSA complaint #11124250 — an unverified report by a vehicle owner.
TAKATA RECALL: I HAD A REPAIR DONE TO MY JEEP PATRIOT TWO WEEKS AGO. THE REPAIRS WERE OVER 800$. I HAD TO HAVE THE TWO FRONT CONTROL ARMS, BALL JOINTS, AND TIE RODS REPLACED. AS I WAS DRIVING TO WORK, I LOST STEERING AND NOW NOT ABLE TO DRIVE MY VEHICLE.
NHTSA complaint #11122870 — an unverified report by a vehicle owner.
TIRE PRESSURE SENSOR LIGHT HAS BEEN ON SINCE CAR WAS BOUGHT NEW, HAD IT CHECKED BY DEALER AND THEY SAID IT WOULD GO OFF AFTER DRIVEN A FEW MILES. ENGINE LIGHT CAME ON AROUND 50K MILES AND BEFORE I COULD GET IT CHECKED IT WENT OFF. I WAS TOLD THE ONLY WAY THE COMPUTER COULD DETECT THE PROBLEM WAS IF THE LIGHT WAS ON. IT HAS CAME ON AND GONE BACK OFF SEVERAL TIMES. NOW IT HAS CAME ON AT 90K MILES AND THE I HAD IT CHECKED AND WAS TOLD I HAD A BAD CRANKSHAFT SENSOR AND A BAD CAMSHAFT SENSOR. NOW THE TRANSMISSION HAS STARTED SLIPPING AT 90K MILES. I'M ALSO ON MY 3RD SET OF TIRES ON THE FRONT BECAUSE THE FRONT END WILL NOT STAY ALIGNED
NHTSA complaint #11122207 — an unverified report by a vehicle owner.
THE CV AXLES HAVE GONE BAD ON A CAR THAT IS BRAND NEW AFTER ONLY 2 YEARS I HAVEN'T EVEN BEEN DRIVING IT 2 YEARS AND I FEEL THAT IT CAN MESS UP MY STEERING AND AND CAUSE ME TO HAVE A WRECK DUE TO THE CLICKING AND POPPING AND VIBRATIONS BEING PUT OFF BY THE STEERING AND FROM TIRES EVEN GOING THIRTY AND NOT DURING A TURN
NHTSA complaint #11100257 — an unverified report by a vehicle owner.
MY SON JUST CALLED ME AND THIS IS THE SECOND VALVE STEM WHICH HAS BROKEN OFF, ENDING UP WITH A FLAT TIRE. HE WAS ATTEMPTING TO UNSCREW THE VALVE STEM CAP WHEN THE STEM BROKE OFF AND THE TIRE WENT FLAT. THE FIRST ONE WHICH BROKE, SIMILAR SITUATION, APPEARED TO HAVE DEFECTIVE METAL OR FLAW. I BELIEVE THIS COMPONENT SHOULD LAST THE LIFE OF THE VEHICLE (UNLESS DAMAGAE THROUGH AN ACCIDENT OR SIMILAR).
NHTSA complaint #11079560 — an unverified report by a vehicle owner.
I START HAVING PROBLEMS WITH MY AIRBAG IN MY JEEP LAST YEAR. I TOOK MY JEEP INTO MY LOCAL JEEP DEALER LAST YEAR. THE DEAL STATED THAT THEY WOULD HAVE TO REPLACE THE AIRBAG. THE DEAL THAT I'M HAVING IS THAT SOMETIMES THE LIGHT WILL COME ON AND OFF WHILE I'M DRIVING. I DID SOME RESEARCH AND I SEE THAT THEIR IS A RECALL ON THIS NAME BRAND AIRBAG FOR THIS VEHICLE. I'M ASKING COULD YOU PLEASE ADD MY VEHICLE VIN NUMBER TO YOUR RECALL LIST THANK YOU.
NHTSA complaint #11078557 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE STEERING WHEEL VIBRATED AND THE VEHICLE PULLED TO THE RIGHT AFTER A STOP. ALSO, THE TIRE PRESSURE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KUNES COUNTRY CHRYSLER DODGE JEEP RAM OF OREGON, 601 GALE STREET, OREGON, IL 61061) WHERE IT WAS DIAGNOSED WITH A BENT RIM. THE EXACT RIM WAS UNKNOWN; HOWEVER, IT WAS REPLACED. THE CONTACT STATED THAT THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE LOWER CONTROL ARM WAS BENT. THE CONTROL ARM AND AXLE SHAFT WERE REPLACED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME AND WAS AWAITING DIAGNOSES. THE CONTACT MENTIONED THAT THE HEADLIGHTS WERE ALSO TURNED TOWARDS THE GROUND AND THE DEALER ADJUSTED THE DIRECTION AND REPLACED THE PASSENGER SIDE HEAD LAMP. THE CONTACT ALSO STATED THAT SHE WAS INFORMED BY THE DEALER OF A BLOWN TIRE BELT THAT WAS REPLACED, BUT WAS UNAWARE OF WHICH TIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 3,300.
NHTSA complaint #11031414 — an unverified report by a vehicle owner.