FaultScore

FaultScore report

2019 Jeep Renegade problems

Owners have filed 117 complaints about the 2019 Jeep Renegade with NHTSA between 2019 and 2026. The largest single group is the electrical system. Across this model's run it ranks 5 of 9 worst.

C

FaultScore 57/100

Higher is worse. Measured against the other years of the Jeep Renegade.

How this is worked out

The numbers

117

Complaints

16

Crashes reported

0

Fires reported

6

Injuries reported

17,000 mi

Median mileage at failure

Half of reported failures happened before this

64%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 15 vs 50 Severity 97 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 15
Against the median year of the Jeep Renegade. 50 means typical for this model; 100 means roughly double.
Severity — 97
18.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
64% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2019 compares with every other Jeep Renegade

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2019 Jeep Renegade

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

1 crashes, 0 fires · median 8,833 mi

Engine & Cooling 15 12.8%

3 crashes, 0 fires · median 5,700 mi

Driver Assist & Collision Avoidance 9 7.7%

Median failure at 60,000 miles

Airbags 9 7.7%

6 crashes, 0 fires · median 31,778 mi

Seat Belts 7 6.0%

1 crashes, 0 fires · median 91,000 mi

Transmission & Drivetrain 7 6.0%

1 crashes, 0 fires · median 8,600 mi

Brakes 6 5.1%

1 crashes, 0 fires · median 9,000 mi

Seats 3 2.6%

2 crashes, 0 fires · median 500 mi

Tires 3 2.6%
Windows, Mirrors & Wipers 3 2.6%
Lights 3 2.6%
Acceleration & Cruise Control 3 2.6%

Median failure at 2,000 miles

Fuel & Propulsion 2 1.7%
Body & Structure 2 1.7%

1 crashes, 0 fires · median 40,000 mi

Stability & Traction Control 1 0.9%

Median failure at 17,000 miles

Wheels 1 0.9%

Median failure at 14,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 4 14.3%
1,000 – 9,999 miles 7 25.0%
10,000 – 24,999 miles 4 14.3%
25,000 – 49,999 miles 7 25.0%
50,000 – 74,999 miles 3 10.7%
75,000 – 99,999 miles 3 10.7%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2019 JEEP RENEGADE SUV 2WD

Frontal crash test

Frontal crash test of a 2019 JEEP RENEGADE SUV 4WD

Frontal crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2019 JEEP RENEGADE SUV 2WD
18% risk
2019 JEEP RENEGADE SUV 4WD
23% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 2019 peak 9 Aug 2026

Recalls on the 2019 Jeep Renegade

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

24V510000

AIR BAGS:FRONTAL

Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.

Risk: A front seat air bag that does not deploy as intended can increase the risk of injury in a crash.

20V191000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

19V438000

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade vehicles equipped with the Upland trim package. The Occupant Restraint Controller (ORC) may have been incorrectly calibrated.

Risk: The miscalibrated ORC may incorrectly deploy the air bags during a frontal crash, increasing the risk of injury.

19V287000

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade and Fiat 500X vehicles. Incorrect software may cause the occupant restraint controller (ORC) module to disable certain passive safety features.

Risk: Deactivated passive safety features can increase the risk of injury in the event of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024548 314,717 units in Canada

Label

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

Recall 2024390 8,387 units in Canada

Seats And Restraints

Issue: On certain vehicles, the connector for the driver and/or passenger-front seat belt buckle sensor(s) could fail and cause the seat airbag(s) to deploy with too much force. Note: This problem would cause the airbag warning light to display on the instrument panel or the seat belt reminder chime and warning light to stay on, even if you're buckled. Safety Risk: An airbag that deploys with too much force could increase the risk of injury in a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to replace the connector for the driver and/or passenger-front seat belt buckle sensor(s).

Recall 2020145 46,772 units in Canada

Visual System

Issue: On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear. Safety Risk: A driver that is distracted could have an increased risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.

Recall 2019178 43 units in Canada

Airbag

Issue: The occupant restraint controller (ORC) may be programmed incorrectly. This could cause some safety features such as airbags and seat belt pretensioners not to function as intended in a crash. Safety Risk: Safety features that do not function as intended in a crash could create an increased risk of injuries. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealership to update the ORC software.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Sikeston, MO Crash 1 injured

AIR BAGS

I was involved in a car accident where the driver lost control of the vehicle during this disaster we were struck by an 18 wheeler. Then hit numerous of trees and bushes totaling out the vehicle i was in

NHTSA complaint #11736655 — an unverified report by a vehicle owner.

at 28,000 miles Sultan, WA Crash

AIR BAGS

The contact owns a 2019 Jeep Renegade. The contact stated that while driving around a blind corner, when another vehicle started merging into the contact's lane, the contact avoided a crash with the vehicle however crashed into a ditch. The contact stated that the vehicle landed on the passenger's side, and there was a passenger seated in the front passenger's seat. The contact and the front passenger crawled out of the vehicle. The air bags did not deploy. No injuries were sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received a recall notification, NHTSA Campaign Number: 24V510000 (Air Bags). The vehicle was taken to the dealer, and the contact was informed that the repair could not be performed. In addition, the contact stated that the vehicle was taken to the dealer about eight times. The contact stated that each time the vehicle was taken to the dealer, the contact was informed that the repair could not be performed without a reason. The contact stated that the vehicle was never inspected. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 28,000. The VIN was invalid.

NHTSA complaint #11711506 — an unverified report by a vehicle owner.

at 30,000 miles Victorville, CA Crash 1 injured

AIR BAGS

The contact owns a 2019 Jeep Renegade. The contact stated that while his wife was attempting to make a right turn, another vehicle collided with the driver's side of the vehicle. The air bags did not deploy. The contact stated that his wife sustained unknown injuries and medical attention was needed. The contact also received medical attention. The vehicle was towed to a collision center where the driver's side door needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. A police report was filed but the information of the report was unknown at the time. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts) after the accident. The failure mileage was approximately 30,000.

NHTSA complaint #11616262 — an unverified report by a vehicle owner.

Zion, IL Crash 2 injured

SEATS

On July 21, 2023, I was vigorously hit in the rear by someone. According to the police report, this person's airbags deployed. Unfortunately, my airbag, although hit extremely hard, did not. I was injured pretty bad and had to get treatment for over a year. I am still not completely healed. I was uneasy about my airbag not deploying and was sent a safety recall notice explaining why it did not. To resolve the issue, the manufacturer is offering free repair of my vehicle. This is not sufficed, and I demand pain and suffering along with medical help. The airbag not deploying during my accident resulted in increased injury. Please help me mediate with the manufacturer.

NHTSA complaint #11612043 — an unverified report by a vehicle owner.

Zion, IL Crash 2 injured

SEAT BELTS

On July 21, 2023, I was vigorously hit in the rear by someone. According to the police report, this person's airbags deployed. Unfortunately, my airbag, although hit extremely hard, did not. I was injured pretty bad and had to get treatment for over a year. I am still not completely healed. I was uneasy about my airbag not deploying and was sent a safety recall notice explaining why it did not. To resolve the issue, the manufacturer is offering free repair of my vehicle. This is not sufficed, and I demand pain and suffering along with medical help. The airbag not deploying during my accident resulted in increased injury. Please help me mediate with the manufacturer.

NHTSA complaint #11612043 — an unverified report by a vehicle owner.

Zion, IL Crash 2 injured

AIR BAGS

On July 21, 2023, I was vigorously hit in the rear by someone. According to the police report, this person's airbags deployed. Unfortunately, my airbag, although hit extremely hard, did not. I was injured pretty bad and had to get treatment for over a year. I am still not completely healed. I was uneasy about my airbag not deploying and was sent a safety recall notice explaining why it did not. To resolve the issue, the manufacturer is offering free repair of my vehicle. This is not sufficed, and I demand pain and suffering along with medical help. The airbag not deploying during my accident resulted in increased injury. Please help me mediate with the manufacturer.

NHTSA complaint #11612043 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

MC Leansboro, IL

EXTERIOR LIGHTING

Due to the rear camera not working due to a software issue for over a year now I can't adjust my wipers during the rain. I can't turn on or off the lights or anything else that is controlled by the screen, it doesn't work due to software issue. Since I can't use my camera I can't see things behind me. Sometimes when backing the parking brake will engage on its own with warning light parking brake sensor. Since I can't see the screen I can't adjust the heat or A/C, which makes driving in the winter difficult. I can't turn on the defroster since I can't see the screen, It's just black. I have done a live chat several times and they tell me they aren't issuing a recall. The screen has been black for over a year now. They have fixed other models but not the Renegade or Compass.

NHTSA complaint #11755090 — an unverified report by a vehicle owner.

MC Leansboro, IL

ELECTRICAL SYSTEM

Due to the rear camera not working due to a software issue for over a year now I can't adjust my wipers during the rain. I can't turn on or off the lights or anything else that is controlled by the screen, it doesn't work due to software issue. Since I can't use my camera I can't see things behind me. Sometimes when backing the parking brake will engage on its own with warning light parking brake sensor. Since I can't see the screen I can't adjust the heat or A/C, which makes driving in the winter difficult. I can't turn on the defroster since I can't see the screen, It's just black. I have done a live chat several times and they tell me they aren't issuing a recall. The screen has been black for over a year now. They have fixed other models but not the Renegade or Compass.

NHTSA complaint #11755090 — an unverified report by a vehicle owner.

MC Leansboro, IL

VISIBILITY/WIPER

Due to the rear camera not working due to a software issue for over a year now I can't adjust my wipers during the rain. I can't turn on or off the lights or anything else that is controlled by the screen, it doesn't work due to software issue. Since I can't use my camera I can't see things behind me. Sometimes when backing the parking brake will engage on its own with warning light parking brake sensor. Since I can't see the screen I can't adjust the heat or A/C, which makes driving in the winter difficult. I can't turn on the defroster since I can't see the screen, It's just black. I have done a live chat several times and they tell me they aren't issuing a recall. The screen has been black for over a year now. They have fixed other models but not the Renegade or Compass.

NHTSA complaint #11755090 — an unverified report by a vehicle owner.

Sikeston, MO Crash 1 injured

AIR BAGS

I was involved in a car accident where the driver lost control of the vehicle during this disaster we were struck by an 18 wheeler. Then hit numerous of trees and bushes totaling out the vehicle i was in

NHTSA complaint #11736655 — an unverified report by a vehicle owner.

Forney, TX

UNKNOWN OR OTHER

After purchasing my vehicle, the radio screen started glitching & blinking. Now, the screen is total black, but the radio still plays. This should be a safety recall because the backup camera do not show, the temperatures or anything. Will you please respond because I need this fixed A.S.A.P.

NHTSA complaint #11721332 — an unverified report by a vehicle owner.

Simpsonville, SC

ELECTRICAL SYSTEM

Infotainment Console system crashes and has definite Failure which causes driver to lose visibility of climate controls and other safety features like backup camera settings and controls, this issue is reported amongst a widespread amount of Jeep renegade 2019 owners and after inspection dealer is only recommending 100% replacement at cost of driver. This is a national risk issue.

NHTSA complaint #11717798 — an unverified report by a vehicle owner.

Simpsonville, SC

ENGINE

Widespread Vehicle air pump failure in Jeep renegade is causing significant oil leakage and results in unsafe vehicle failure. This is reported across multiple forums as well as my own vehicle, which became disabled on the interstate. Upon inspection dealers are noting no oil even with scheduled oil changes and recommending full replacement of pump which has significant burden of cost

NHTSA complaint #11717806 — an unverified report by a vehicle owner.

at 28,000 miles Sultan, WA Crash

AIR BAGS

The contact owns a 2019 Jeep Renegade. The contact stated that while driving around a blind corner, when another vehicle started merging into the contact's lane, the contact avoided a crash with the vehicle however crashed into a ditch. The contact stated that the vehicle landed on the passenger's side, and there was a passenger seated in the front passenger's seat. The contact and the front passenger crawled out of the vehicle. The air bags did not deploy. No injuries were sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received a recall notification, NHTSA Campaign Number: 24V510000 (Air Bags). The vehicle was taken to the dealer, and the contact was informed that the repair could not be performed. In addition, the contact stated that the vehicle was taken to the dealer about eight times. The contact stated that each time the vehicle was taken to the dealer, the contact was informed that the repair could not be performed without a reason. The contact stated that the vehicle was never inspected. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 28,000. The VIN was invalid.

NHTSA complaint #11711506 — an unverified report by a vehicle owner.

North Port, FL

POWER TRAIN

am writing to formally report multiple serious issues with my 2019 Jeep Renegade (VIN: [XXX] ). I take good care of my vehicle, but it has been experiencing rough shifts, lurching and jerking during acceleration, loud noises from the engine or transmission, hesitation, unexpected power loss, and it frequently displays a warning that the license plate light is off. Recently, the car overheated and required a water pump replacement, and since then it emits a burning hose smell. Additionally, the driver’s seat does not lock properly, and the radio often turns off and on by itself. These ongoing problems not only compromise the safety, reliability, and proper functioning of my vehicle but also create a significant financial burden. I am requesting an immediate inspection and resolution, and I would appreciate guidance on the next steps or the earliest available appointment for service. A prompt response is important, as these issues pose a serious safety risk while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11706621 — an unverified report by a vehicle owner.

North Port, FL

SEAT BELTS

am writing to formally report multiple serious issues with my 2019 Jeep Renegade (VIN: [XXX] ). I take good care of my vehicle, but it has been experiencing rough shifts, lurching and jerking during acceleration, loud noises from the engine or transmission, hesitation, unexpected power loss, and it frequently displays a warning that the license plate light is off. Recently, the car overheated and required a water pump replacement, and since then it emits a burning hose smell. Additionally, the driver’s seat does not lock properly, and the radio often turns off and on by itself. These ongoing problems not only compromise the safety, reliability, and proper functioning of my vehicle but also create a significant financial burden. I am requesting an immediate inspection and resolution, and I would appreciate guidance on the next steps or the earliest available appointment for service. A prompt response is important, as these issues pose a serious safety risk while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11706621 — an unverified report by a vehicle owner.

North Port, FL

EXTERIOR LIGHTING

am writing to formally report multiple serious issues with my 2019 Jeep Renegade (VIN: [XXX] ). I take good care of my vehicle, but it has been experiencing rough shifts, lurching and jerking during acceleration, loud noises from the engine or transmission, hesitation, unexpected power loss, and it frequently displays a warning that the license plate light is off. Recently, the car overheated and required a water pump replacement, and since then it emits a burning hose smell. Additionally, the driver’s seat does not lock properly, and the radio often turns off and on by itself. These ongoing problems not only compromise the safety, reliability, and proper functioning of my vehicle but also create a significant financial burden. I am requesting an immediate inspection and resolution, and I would appreciate guidance on the next steps or the earliest available appointment for service. A prompt response is important, as these issues pose a serious safety risk while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11706621 — an unverified report by a vehicle owner.

Lansing, MI

VEHICLE SPEED CONTROL

The uconnect screen has gone completely black. The uconnect screen in this vehicle controls every feature on the vehicle. It controls my speedometer. This feature is now stuck in Canadian reading so I can't tell how fast I am driving. This controls my millage. Again it is in Canadian milage, I don't know how many miles I have on my vehicle. This feature controls my back up camera. This controls every feature in my vehicle. I have no control over anything now.

NHTSA complaint #11705430 — an unverified report by a vehicle owner.

Lansing, MI

UNKNOWN OR OTHER

The uconnect screen has gone completely black. The uconnect screen in this vehicle controls every feature on the vehicle. It controls my speedometer. This feature is now stuck in Canadian reading so I can't tell how fast I am driving. This controls my millage. Again it is in Canadian milage, I don't know how many miles I have on my vehicle. This feature controls my back up camera. This controls every feature in my vehicle. I have no control over anything now.

NHTSA complaint #11705430 — an unverified report by a vehicle owner.

Lansing, MI

LANE DEPARTURE: WARNING

The uconnect screen has gone completely black. The uconnect screen in this vehicle controls every feature on the vehicle. It controls my speedometer. This feature is now stuck in Canadian reading so I can't tell how fast I am driving. This controls my millage. Again it is in Canadian milage, I don't know how many miles I have on my vehicle. This feature controls my back up camera. This controls every feature in my vehicle. I have no control over anything now.

NHTSA complaint #11705430 — an unverified report by a vehicle owner.

at 80,000 miles Fort Payne, AL

BACK OVER PREVENTION

The contact owns a 2019 Jeep Renegade. The contact stated that the rear-view camera was inoperable and that the display screen was not fully functional. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the failure was a cosmetic issue, but provided no assistance. The failure mileage was approximately 80,000.

NHTSA complaint #11698509 — an unverified report by a vehicle owner.

Waverly, OH

ELECTRICAL SYSTEM

The display screen for the back up camera, heating/cooling, radio, and all other settings has stopped functioning. The screen comes on, but with flashing static lines in the screen instead of the proper display. This makes it very hard to reverse at night, and downright dangerous... the screen can't be turned off, so when you put the engine in reverse, the screen automatically comes on and can't be turned off. But the bright flashing static display it shows make it hard to use mirrors to see to back up. Other factors make the screen not working inconvenient, but this point makes the malfunction an actual danger.

NHTSA complaint #11697137 — an unverified report by a vehicle owner.

Oakfield, TN

VEHICLE SPEED CONTROL

Screen has bubbling starting to appear on it, ghost touch is activating every button on the screen. Doesn’t stop when restarted and causes for navigation system to be hindered. This is a safety hazard because it is spreading across the screen and could potentially cause navigations and air conditioner system lost. When pressure is applied, stops momentarily.

NHTSA complaint #11690787 — an unverified report by a vehicle owner.

Oakfield, TN

UNKNOWN OR OTHER

Screen has bubbling starting to appear on it, ghost touch is activating every button on the screen. Doesn’t stop when restarted and causes for navigation system to be hindered. This is a safety hazard because it is spreading across the screen and could potentially cause navigations and air conditioner system lost. When pressure is applied, stops momentarily.

NHTSA complaint #11690787 — an unverified report by a vehicle owner.

North Brunswick, NJ

UNKNOWN OR OTHER

The console back up screen malfunctioning

NHTSA complaint #11685655 — an unverified report by a vehicle owner.

Provo, UT

ELECTRICAL SYSTEM

The backup up camera screen stops working when the car is warm. The screen divides into three columns. As it warms up the columns fail. They become electronically distorted beyond recognition and eventually go black. This backup camera screen is also the touch screen that controls lots of functions of the vehicle. Defroster, climate controlls, radio, hands free phone usage, car settings for lights, horns, and much more. The car is available for inspection upon request. There is a large blind spot behind the vehicle when backing up. We only buy a car if it has a backup camera. We do not ever want to back over a child. The camera and viewing screen must work to help prevent this. On this vehicle it does not work. Unacceptable. We called the dealership. They are familiar with the problem. It happens to many jeeps they said. They quoted us $1050 dollars to fix it. I went online and found that many people that had paid to have this repaired at the dealership, had the screens fail again soon after the repair. We have not had it repaired yet. Because we don't have confidence that Jeep has a viable solution yet. It has not been inspected by anyone yet. The problem starts to appear as a separation of the screen into three columns. One by one, those columns begin to fail. They fail rather quickly. As the vehicle gets warmer, the screen fails faster. Often the screen doesn't work at all when you first turn the car on. There have not been any warning signs or lights warning us of a failure. The failure started around August 2024. The vehicle had only 24500 miles.

NHTSA complaint #11678082 — an unverified report by a vehicle owner.

Provo, UT

VISIBILITY/WIPER

The backup up camera screen stops working when the car is warm. The screen divides into three columns. As it warms up the columns fail. They become electronically distorted beyond recognition and eventually go black. This backup camera screen is also the touch screen that controls lots of functions of the vehicle. Defroster, climate controlls, radio, hands free phone usage, car settings for lights, horns, and much more. The car is available for inspection upon request. There is a large blind spot behind the vehicle when backing up. We only buy a car if it has a backup camera. We do not ever want to back over a child. The camera and viewing screen must work to help prevent this. On this vehicle it does not work. Unacceptable. We called the dealership. They are familiar with the problem. It happens to many jeeps they said. They quoted us $1050 dollars to fix it. I went online and found that many people that had paid to have this repaired at the dealership, had the screens fail again soon after the repair. We have not had it repaired yet. Because we don't have confidence that Jeep has a viable solution yet. It has not been inspected by anyone yet. The problem starts to appear as a separation of the screen into three columns. One by one, those columns begin to fail. They fail rather quickly. As the vehicle gets warmer, the screen fails faster. Often the screen doesn't work at all when you first turn the car on. There have not been any warning signs or lights warning us of a failure. The failure started around August 2024. The vehicle had only 24500 miles.

NHTSA complaint #11678082 — an unverified report by a vehicle owner.

Provo, UT

BACK OVER PREVENTION: WARNINGS

The backup up camera screen stops working when the car is warm. The screen divides into three columns. As it warms up the columns fail. They become electronically distorted beyond recognition and eventually go black. This backup camera screen is also the touch screen that controls lots of functions of the vehicle. Defroster, climate controlls, radio, hands free phone usage, car settings for lights, horns, and much more. The car is available for inspection upon request. There is a large blind spot behind the vehicle when backing up. We only buy a car if it has a backup camera. We do not ever want to back over a child. The camera and viewing screen must work to help prevent this. On this vehicle it does not work. Unacceptable. We called the dealership. They are familiar with the problem. It happens to many jeeps they said. They quoted us $1050 dollars to fix it. I went online and found that many people that had paid to have this repaired at the dealership, had the screens fail again soon after the repair. We have not had it repaired yet. Because we don't have confidence that Jeep has a viable solution yet. It has not been inspected by anyone yet. The problem starts to appear as a separation of the screen into three columns. One by one, those columns begin to fail. They fail rather quickly. As the vehicle gets warmer, the screen fails faster. Often the screen doesn't work at all when you first turn the car on. There have not been any warning signs or lights warning us of a failure. The failure started around August 2024. The vehicle had only 24500 miles.

NHTSA complaint #11678082 — an unverified report by a vehicle owner.

Dedham, MA

EXTERIOR LIGHTING

This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.

NHTSA complaint #11671327 — an unverified report by a vehicle owner.

Dedham, MA

ELECTRICAL SYSTEM

This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.

NHTSA complaint #11671327 — an unverified report by a vehicle owner.

Dedham, MA

SERVICE BRAKES

This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.

NHTSA complaint #11671327 — an unverified report by a vehicle owner.