Owners have filed 106 complaints
about the 2021 Jeep Renegade with NHTSA between 2021 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 7 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 14
Against the median year of the Jeep Renegade. 50 means typical for this
model; 100 means roughly double.
Severity — 44
8.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
71% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
750.0%
1,000 – 9,999 miles
214.3%
10,000 – 24,999 miles
17.1%
25,000 – 49,999 miles
321.4%
75,000 – 99,999 miles
17.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2021peak 8Jul 2026
Recalls on the 2021 Jeep Renegade
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
24V918000
EXTERIOR LIGHTING:BACK UP LIGHTS
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Renegade vehicles. The incorrect bumper reverse light assembly may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The incorrect reverse lights may have reduced visibility, and not alert pedestrians and other drivers that the vehicle is backing up, increasing the risk of a crash.
24V510000
AIR BAGS:FRONTAL
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Risk: A front seat air bag that does not deploy as intended can increase the risk of injury in a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202474785 units in Canada
Lights And Instruments
Issue: On certain vehicles, the wrong bumper backup lamp assembly may have been installed. As a result, the backup lamps may be the wrong colour when the vehicle is reversing. Canadian regulations require the backup lamps to be white. Safety Risk: Backup lamps that aren't the correct colour could cause others not to recognize when a vehicle is backing up and could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the bumper backup lamp assembly.
Recall 20243908,387 units in Canada
Seats And Restraints
Issue: On certain vehicles, the connector for the driver and/or passenger-front seat belt buckle sensor(s) could fail and cause the seat airbag(s) to deploy with too much force. Note: This problem would cause the airbag warning light to display on the instrument panel or the seat belt reminder chime and warning light to stay on, even if you're buckled. Safety Risk: An airbag that deploys with too much force could increase the risk of injury in a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to replace the connector for the driver and/or passenger-front seat belt buckle sensor(s).
Reports where the owner recorded a crash, a fire, an injury or a death.
at 21,500 milesToa Alta, PRCrash1 injured
AIR BAGS
The contact owned a 2021 Jeep Renegade. The contact stated that while driving on the highway at 25 MPH when another vehicle crashed into the rear at an unknown high rate of speed. The passenger side bumper edge was damaged as well as the rear passenger side door. The contact vehicle was propelled 6 meters forward as a result of the crash. The air bags did not deploy. The vehicle was towed to a local dealer, where the vehicle was diagnosed and the contact was advised that the vehicle was a total loss. No warning lights had illuminated. A police report was filed. The vehicle was destroyed. The contact was the only individual present and injured in the vehicle, she was seated in the driver's seat. There were no other injuries reported. The contact received injuries to her back, neck, and foot that required medical attention. The contact related the failure to NHTSA Campaign Number: 24V510000 (AIR BAGS, SEAT BELT). The manufacturer was not notified of the failure. The approximate failure mileage was 21,500.
NHTSA complaint #11632436 — an unverified report by a vehicle owner.
Ironton, OHCrash
AIR BAGS
On [XXX] my 2021 Jeep Renegade 4x4 VIN [XXX] was struck from the rear by another vehicle. My vehicle was stopped at a traffic light in Columbus, Ohio. My vehicles air bags did not deploy. The other vehicles air bags did deploy. The Sheriff Office did make mention of this during the traffic Report writing process. (REF: Traffic Accident Report #[XXX]: Franklin County Ohio Sheriff Office) . The driver, myself sustained injuries. Medical intervention was sought. Casualty Insurance Claim was filed. Vehicle repairs were performed. No warning lamps. messages or other symptoms occurred related to the air bags prior to or subsequent to this accident. Not until Owner, myself received the Safety Recall Notice 82B/NHTSA 24V-510 on 08/31/2024 was I made aware of any defect related to the motor vehicles safety, malfunctioning, or non-functioning. Given the event and the related non-deployment of the air bags, injuries sustained and which appears to be consistent with this Safety Recall Notice I would like this to go on record. The vehicle was taken to the Dealership for Safety Recall remedy/repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11613033 — an unverified report by a vehicle owner.
at 40,000 milesWatertown, SDCrash1 injured
STEERING
The contact owned a 2021 Jeep Renegade. The contact stated that while driving approximately 40 mph around a curve, the steering wheel went straight, and she attempted to correct it. The lane departure warning with lane keep assist engaged and began to beep and took control of the vehicle. The vehicle fishtailed, crossed the lane, the driver lost control, and crashed into a ditch. The vehicle flipped on its side. The driver-side and passenger-side air bags were deployed. The driver was wearing a seat belt, but her head smashed through the passenger side window. The driver sustained a concussion, and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 40,000. The vehicle was deemed a total loss by the insurance company.
NHTSA complaint #11560913 — an unverified report by a vehicle owner.
at 40,000 milesWatertown, SDCrash1 injured
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
The contact owned a 2021 Jeep Renegade. The contact stated that while driving approximately 40 mph around a curve, the steering wheel went straight, and she attempted to correct it. The lane departure warning with lane keep assist engaged and began to beep and took control of the vehicle. The vehicle fishtailed, crossed the lane, the driver lost control, and crashed into a ditch. The vehicle flipped on its side. The driver-side and passenger-side air bags were deployed. The driver was wearing a seat belt, but her head smashed through the passenger side window. The driver sustained a concussion, and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 40,000. The vehicle was deemed a total loss by the insurance company.
NHTSA complaint #11560913 — an unverified report by a vehicle owner.
at 1,650 milesGlendale, AZFire
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2021 Jeep Renegade. The contact stated while driving at 65 MPH, several messages were displayed. The contact stated that " Warning. Imminent Engine Failure", " Warning. Side and Front Impacts", " Warning. Low Fuel" and other unknown warning messages were displayed. Additionally, the radio became inoperable. The contact continued to drive the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the wiring system had melted due to exposure to the exhaust gases. The dealer informed the contact that the exhaust pipe was malformed as it was routed incorrectly in a straight outward direction instead of being curved. The dealer advised the contact that it was a manufacturer defect. The vehicle was repaired; however, upon taking the vehicle to her residence, the contact noticed that the rear bumpers had melted. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 1,650.
NHTSA complaint #11459112 — an unverified report by a vehicle owner.
at 1,650 milesGlendale, AZFire
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Renegade. The contact stated while driving at 65 MPH, several messages were displayed. The contact stated that " Warning. Imminent Engine Failure", " Warning. Side and Front Impacts", " Warning. Low Fuel" and other unknown warning messages were displayed. Additionally, the radio became inoperable. The contact continued to drive the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the wiring system had melted due to exposure to the exhaust gases. The dealer informed the contact that the exhaust pipe was malformed as it was routed incorrectly in a straight outward direction instead of being curved. The dealer advised the contact that it was a manufacturer defect. The vehicle was repaired; however, upon taking the vehicle to her residence, the contact noticed that the rear bumpers had melted. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 1,650.
NHTSA complaint #11459112 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Orlando, FL
UNKNOWN OR OTHER
I am writing to respectfully request goodwill assistance regarding a significant sunroof failure on my 2021 Jeep Renegade 80th Anniversary Edition (VIN: [XXX]). I purchased this vehicle as a Certified Pre-Owned Jeep from Ferman Chrysler Dodge Jeep Ram of Wesley Chapel on XXX. At the time of purchase, the vehicle had only 6,084 miles. It currently has approximately 17,000 miles, meaning it has been driven only about 11,000 miles since I purchased it. Because I live in Orlando, more than 100 miles from the selling dealership, I relied heavily on the information they provided before making the trip. My salesperson, Jason Speed, supplied numerous photographs and even recorded a video demonstrating that the sunroof was operating properly before my purchase. Based on that information, I rented a vehicle and traveled to the dealership to complete the purchase. The Renegade is not my primary daily driver. I also own a 2015 Kia Forte, which I use for most of my commuting. I primarily purchased the Jeep because it is much easier for my grandmother to enter and exit, and I frequently use it to transport her. As a result, the vehicle has accumulated relatively low mileage and has been carefully maintained. Recently, the panoramic sunroof unexpectedly became stuck in the open position and would not close. Before bringing the vehicle to a Jeep dealership, I sought assistance from an independent automotive glass specialist, Advanced Auto Glass/Seek & Seal in Winter Park, Florida. After inspecting the vehicle, they advised that they were unable to repair or even close the sunroof and recommended that I have it diagnosed by a Jeep dealership. The vehicle is currently being diagnosed at Central Florida Chrysler Dodge Jeep Ram. I have already been informed that I will be responsible for at least a $150 diagnostic fee and that my warranty does not cover the sunroof repair. I am awaiting the dealership's complete diagnosis and repair estimate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
NHTSA complaint #11753190 — an unverified report by a vehicle owner.
Orlando, FL
UNKNOWN OR OTHER
I am writing to respectfully request goodwill assistance regarding a significant sunroof failure on my 2021 Jeep Renegade 80th Anniversary Edition (VIN: [XXX]). I purchased this vehicle as a Certified Pre-Owned Jeep from Ferman Chrysler Dodge Jeep Ram of Wesley Chapel on June 1, 2024. At the time of purchase, the vehicle had only 6,084 miles. It currently has approximately 17,000 miles, meaning it has been driven only about 11,000 miles since I purchased it. Because I live in Orlando, more than 100 miles from the selling dealership, I relied heavily on the information they provided before making the trip. My salesperson, Jason Speed, supplied numerous photographs and even recorded a video demonstrating that the sunroof was operating properly before my purchase. Based on that information, I rented a vehicle and traveled to the dealership to complete the purchase. The Renegade is not my primary daily driver. I also own a 2015 Kia Forte, which I use for most of my commuting. I primarily purchased the Jeep because it is much easier for my grandmother to enter and exit, and I frequently use it to transport her. As a result, the vehicle has accumulated relatively low mileage and has been carefully maintained. Recently, the panoramic sunroof unexpectedly became stuck in the open position and would not close. Before bringing the vehicle to a Jeep dealership, I sought assistance from an independent automotive glass specialist, Advanced Auto Glass/Seek & Seal in Winter Park, Florida. After inspecting the vehicle, they advised that they were unable to repair or even close the sunroof and recommended that I have it diagnosed by a Jeep dealership. The vehicle is currently being diagnosed at Central Florida Chrysler Dodge Jeep Ram. I have already been informed that I will be responsible for at least a $150 diagnostic fee and that my warranty does not cover the sunroof repair. I am awaiting the dealership's complete diagnosis and repair estimate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
NHTSA complaint #11753191 — an unverified report by a vehicle owner.
Ruther Glen, VA
ENGINE
I was driving down the road and the car turns off. Everything turns off, no lights, no nothing and it won't crank again. And then I had to call a wrecker truck and the oil was on top of the motor and back of the tailpipe. I couldn't even get it out of the road. I am so thankful my granddaughter was not in there And I'm glad I wasn't on the interstate cuz if I was that would have been bad
NHTSA complaint #11751304 — an unverified report by a vehicle owner.
Palm Bay, FL
FORWARD COLLISION AVOIDANCE: WARNINGS
The component that failed, or I think is failing is the forward collision warning thing on my car. If the component actually went off, I could have cause a multiple car crash depended on who was behind me while I was driving. It has been reproduced by multiple drivers based on my research. The vehicle component has been inspected by police, lemon law firms and manufacturers and confirmed that it is an issue. No warning lamps or messages appeared, it came up multiple times randomly while I was driving, and has almost triggered every time. When I first opened the car it was fine, but I'd say about a year ago it showed up.
NHTSA complaint #11739734 — an unverified report by a vehicle owner.
Friendswood, TX
UNKNOWN OR OTHER
The infotainment/radio system in this 2021 Jeep Renegade has been malfunctioning for nearly two years. The dealership repeatedly states that no replacement parts are available and no repair can currently be performed. The system intermittently fails, freezes, reboots, or goes blank. When this occurs, the rear backup camera becomes unavailable or nonfunctional, creating a significant safety concern while reversing. The failure also makes it impossible to use the vehicle’s navigation system and disrupts the vehicle’s communication features, including hands-free cellular/Bluetooth functions. This ongoing unresolved recall affects safe operation of the vehicle, driver visibility while backing up, and the usability and value of the vehicle. Despite repeated attempts to obtain repair service, the manufacturer/dealership has not provided a remedy due to lack of available parts for over two years.
NHTSA complaint #11739261 — an unverified report by a vehicle owner.
Friendswood, TX
ELECTRICAL SYSTEM
The infotainment/radio system in this 2021 Jeep Renegade has been malfunctioning for nearly two years. The dealership repeatedly states that no replacement parts are available and no repair can currently be performed. The system intermittently fails, freezes, reboots, or goes blank. When this occurs, the rear backup camera becomes unavailable or nonfunctional, creating a significant safety concern while reversing. The failure also makes it impossible to use the vehicle’s navigation system and disrupts the vehicle’s communication features, including hands-free cellular/Bluetooth functions. This ongoing unresolved recall affects safe operation of the vehicle, driver visibility while backing up, and the usability and value of the vehicle. Despite repeated attempts to obtain repair service, the manufacturer/dealership has not provided a remedy due to lack of available parts for over two years.
NHTSA complaint #11739261 — an unverified report by a vehicle owner.
Friendswood, TX
VISIBILITY/WIPER
The infotainment/radio system in this 2021 Jeep Renegade has been malfunctioning for nearly two years. The dealership repeatedly states that no replacement parts are available and no repair can currently be performed. The system intermittently fails, freezes, reboots, or goes blank. When this occurs, the rear backup camera becomes unavailable or nonfunctional, creating a significant safety concern while reversing. The failure also makes it impossible to use the vehicle’s navigation system and disrupts the vehicle’s communication features, including hands-free cellular/Bluetooth functions. This ongoing unresolved recall affects safe operation of the vehicle, driver visibility while backing up, and the usability and value of the vehicle. Despite repeated attempts to obtain repair service, the manufacturer/dealership has not provided a remedy due to lack of available parts for over two years.
NHTSA complaint #11739261 — an unverified report by a vehicle owner.
Muscle Shoals, AL
STEERING
The car will all of a sudden have light started flashing and then it will stop going.
NHTSA complaint #11733674 — an unverified report by a vehicle owner.
Muscle Shoals, AL
ELECTRICAL SYSTEM
The car will all of a sudden have light started flashing and then it will stop going.
NHTSA complaint #11733674 — an unverified report by a vehicle owner.
Muscle Shoals, AL
FORWARD COLLISION AVOIDANCE: WARNINGS
The car will all of a sudden have light started flashing and then it will stop going.
NHTSA complaint #11733674 — an unverified report by a vehicle owner.
Baltimore, MD
UNKNOWN OR OTHER
The infotainment system in my 2021 Jeep Renegade has failed and was diagnosed by an authorized Jeep dealership as an infotainment (info center) failure. The display frequently blacks out, shows lines, and becomes distorted, preventing access to essential vehicle controls including navigation, climate control, and radio functions. More critically, the backup camera randomly activates while the vehicle is in drive, causing the screen to unexpectedly switch from the normal driving display to the rear‑view camera. This occurs while driving forward and creates driver distraction and confusion. To correct the issue, I must pull over, turn the vehicle off completely, and restart it. Additionally, when the backup camera does appear, the distance guidance is unreliable and does not consistently display accurate spacing, increasing the risk of collision. This defect interferes with driver visibility, situational awareness, and safe operation of the vehicle. The malfunction occurs unpredictably and represents a serious safety concern. The manufacturer has been unable to repair the issue due to unavailable parts, and multiple vehicles are reportedly affected.
NHTSA complaint #11727829 — an unverified report by a vehicle owner.
Vacaville, CA
ELECTRICAL SYSTEM
Radio screen completely back. Including no rear backup camera.
NHTSA complaint #11723429 — an unverified report by a vehicle owner.
Romeo, MI
FUEL/PROPULSION SYSTEM
The fuel line was rubbing against another pipe between the engine and firewall, causing it to leak, spraying gas all over the engine including the exhaust. In my opinion if this hadn’t happened in traffic where you could smell it but on the interstate I hate to think what may have happened. I’ve looked on the jeep renegade forums and there seems to be other people who have experienced the same problem. The fuel line was replaced at 47000 and I’m wondering if I should expect the same thing to happen at around 94000 miles.
NHTSA complaint #11717976 — an unverified report by a vehicle owner.
New Market, MD
UNKNOWN OR OTHER
Head unit for the radio has gone blank. Soft and battery reset did not restore function. Unable to use back up camera.
NHTSA complaint #11715785 — an unverified report by a vehicle owner.
New Market, MD
ELECTRICAL SYSTEM
Head unit for the radio has gone blank. Soft and battery reset did not restore function. Unable to use back up camera.
NHTSA complaint #11715785 — an unverified report by a vehicle owner.
Holden, MA
UNKNOWN OR OTHER
I am submitting a safety complaint regarding my 2021 Jeep Renegade. In cold weather, the driver’s door will not latch shut and can open by itself while driving. The door may appear closed but fails to remain secured, creating a significant safety risk. An authorized Jeep dealership inspected the vehicle and confirmed moisture intrusion affecting the latch and release cable. They recommended replacement with updated components. This failure aligns with Stellantis Technical Service Bulletin (TSB) 75567, which addresses latch issues. I have opened a case with Stellantis (case #95335285) and have repeatedly sought resolution. However, I have been unable to obtain help or speak with a case manager, leaving the issue unresolved. No repair has been performed yet. Since a door that does not remain closed is a serious safety risk, I am requesting NHTSA’s assistance in reviewing this safety concern. Thank you for your attention.
NHTSA complaint #11713014 — an unverified report by a vehicle owner.
Brookfield, CT
ENGINE
The automatic engine stop/start feature failed and engine would not stop running. Had to remove fuse to the electric fuel pump, after about 1 minute engine shutdown. My concern is what if while driving and system fails and engine does shut down , that is a dangerous situation. I know I am reporting that engine would not shut down but if a failure occurs and engine shuts down. System should be anylized. For possible failures.
NHTSA complaint #11710254 — an unverified report by a vehicle owner.
Midvale, UT
ELECTRICAL SYSTEM
Uconnect screen shows shows ghost images, intermittent white and black vertical lines and fades to black after starting the vehicle.
NHTSA complaint #11700709 — an unverified report by a vehicle owner.
Chicago, IL
UNKNOWN OR OTHER
I drive the 2021 Jeep Renegade SUV and out of the blue my touchscreen just went out. The radio still works but the screen stopped working for no reason. This is huge outage endangers the public when backing up because I can't see anything on the screen when reversing. That's where the backup camera shows people or objects that might be behind my vehicle. I can't control features like the AC, Heat, GPS and other features associated with the touchscreen. This is dangerous outage that should be recalled and fixed by the manufacturer.
NHTSA complaint #11700032 — an unverified report by a vehicle owner.
Somerville, NJ
FUEL/PROPULSION SYSTEM
Fuel line bundle - dealership said its corroded it’s only a 2021 with no prior damage.
NHTSA complaint #11690414 — an unverified report by a vehicle owner.
New Waverly, TX
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I drive a 2021 Jeep Renegade. The android screen that controls all the app AND the backup camera keeps going out. I see replacements on Amazon for around 150-200$ but of course I do not know how to install such things. All the dealers I contact want up to $2,000.00!!! to repair it AND want a $250.00 up front diagnostic fee. Simply robbery if you ask me. This feature on this vehicle is very important to the safety of the car. I have been on Jeep's Forum and see Many, many others are having the same issue. This should be a recall issue and Jeep should fit the bill.
NHTSA complaint #11683607 — an unverified report by a vehicle owner.
New York, NY
STRUCTURE:BODY
I am writing to file a formal safety complaint regarding my 2021 Jeep Renegade, which has been experiencing sudden, unprovoked automatic braking for almost a year. The issue began in Spring [Year], and over the past two months, it has become significantly more frequent. The vehicle brakes sharply on its own even when there are no obstacles, cars, or objects in front of us. This happens at normal driving speeds and creates a serious risk of rear-end collisions—especially dangerous on highways. We have a baby, and this malfunction has put our family in frightening situations multiple times. We’ve brought the vehicle to the dealer and service center several times, but they claim no error code shows up, so no repair is made. The car is currently at the service center again, and still no resolution. We’ve also requested assistance from our Jeep case manager, but no effective action has been taken. There are additional issues such as: •The door locks stop working after it rains, requiring us to use the physical key in the door. •The sunroof stopped working, even though it was replaced two years ago (this is currently being addressed, but remains part of the larger reliability concern). This automatic braking issue is the most urgent concern. The car is not safe to drive, and the lack of response from Jeep is deeply troubling. Please let me know if further information, service records, or documentation is needed.
NHTSA complaint #11676531 — an unverified report by a vehicle owner.
New York, NY
SERVICE BRAKES
I am writing to file a formal safety complaint regarding my 2021 Jeep Renegade, which has been experiencing sudden, unprovoked automatic braking for almost a year. The issue began in Spring [Year], and over the past two months, it has become significantly more frequent. The vehicle brakes sharply on its own even when there are no obstacles, cars, or objects in front of us. This happens at normal driving speeds and creates a serious risk of rear-end collisions—especially dangerous on highways. We have a baby, and this malfunction has put our family in frightening situations multiple times. We’ve brought the vehicle to the dealer and service center several times, but they claim no error code shows up, so no repair is made. The car is currently at the service center again, and still no resolution. We’ve also requested assistance from our Jeep case manager, but no effective action has been taken. There are additional issues such as: •The door locks stop working after it rains, requiring us to use the physical key in the door. •The sunroof stopped working, even though it was replaced two years ago (this is currently being addressed, but remains part of the larger reliability concern). This automatic braking issue is the most urgent concern. The car is not safe to drive, and the lack of response from Jeep is deeply troubling. Please let me know if further information, service records, or documentation is needed.
NHTSA complaint #11676531 — an unverified report by a vehicle owner.
I am writing to file a formal safety complaint regarding my 2021 Jeep Renegade, which has been experiencing sudden, unprovoked automatic braking for almost a year. The issue began in Spring [Year], and over the past two months, it has become significantly more frequent. The vehicle brakes sharply on its own even when there are no obstacles, cars, or objects in front of us. This happens at normal driving speeds and creates a serious risk of rear-end collisions—especially dangerous on highways. We have a baby, and this malfunction has put our family in frightening situations multiple times. We’ve brought the vehicle to the dealer and service center several times, but they claim no error code shows up, so no repair is made. The car is currently at the service center again, and still no resolution. We’ve also requested assistance from our Jeep case manager, but no effective action has been taken. There are additional issues such as: •The door locks stop working after it rains, requiring us to use the physical key in the door. •The sunroof stopped working, even though it was replaced two years ago (this is currently being addressed, but remains part of the larger reliability concern). This automatic braking issue is the most urgent concern. The car is not safe to drive, and the lack of response from Jeep is deeply troubling. Please let me know if further information, service records, or documentation is needed.
NHTSA complaint #11676531 — an unverified report by a vehicle owner.
Pomeroy, OH
EXTERIOR LIGHTING
The rear driver side brake light, turn signal, and parking brake light, come and go as they please. Some days will work correctly and some days will not. I did read of a recall and my vin number is not on that list. But it has been acting like short in the wiring for over 6 months now.
NHTSA complaint #11675873 — an unverified report by a vehicle owner.