63 of the
780 complaints filed about the Jeep Wagoneer
are about the other systems —
8% of everything owners reported.
The worst model year for it is 2022.
Vehicle: 2023 Jeep Wagoneer Series II 4WD VIN: [XXX] I am reporting a significant vibration/shaking condition in my 2023 Jeep Wagoneer. At approximately 75 MPH, the vehicle develops a noticeable shudder/shake that can be felt while driving at highway speeds. The condition is repeatable and raises concerns about the stability and safety of the vehicle during normal interstate/highway driving. I am concerned because other Wagoneer owners have reported similar highway-speed vibration conditions. I would like the cause of this vibration properly identified rather than having it attributed to normal vehicle characteristics. The vehicle should be evaluated for possible tire/wheel road-force variation or runout, suspension components, propeller shaft/driveshaft, CV joints, transfer case/output components, or other driveline components that could produce a speed-related vibration. This vehicle also has a history of having been reacquired by the manufacturer pursuant to applicable state consumer warranty laws or to promote customer satisfaction, according to the CARFAX report I obtained after purchasing the vehicle. I am requesting that NHTSA document this complaint and evaluate it along with other complaints involving highway-speed vibration/shaking in Jeep Wagoneer and Grand Wagoneer vehicles. The vibration occurs at approximately 75 MPH and is repeatable during highway operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11757661 — an unverified report by a vehicle owner.
Liftgate Latch Assembly Failure: The vehicle experienced an internal electrical short circuit and hardware failure within the power liftgate latch assembly. This defective latch caused a severe parasitic 12V battery drain that repeatedly rendered the vehicle completely dead, leaving it unexpectedly stranded. The hardware failure also triggered a software error loop that locked the power liftgate into an inoperable mode (3-beep lockout). Replacing the liftgate latch assembly successfully resolved the liftgate operation and eliminated the parasitic drain. Uconnect 5 Software Defects: Independent of the physical liftgate issue, the Uconnect 5 infotainment system (currently running software build U29.42, referencing TSB 08-230-24) exhibits significant software bugs and display stability issues. The primary central screen frequently flickers, displays line artifacts, freezes, and repeatedly drops wireless Apple CarPlay connectivity. Additionally, when shifting the vehicle into reverse, the rear backup camera feed fails to load, displaying only a blank black screen instead of the camera view. This disables primary vehicle setting controls, navigation interfaces, and rearward safety visibility while operating the vehicle.
NHTSA complaint #11755671 — an unverified report by a vehicle owner.
The engine shuts off unexpectedly when the automatic start stop system engages. At the same time the engine shuts off, the power steering warning light illuminates and steering assist is lost. The vehicle must be restarted to regain power steering and continue driving. This has occurred on multiple occasions, including while the vehicle was slowing to a stop in traffic. The sudden loss of steering assist while the vehicle is in motion presents an immediate safety risk to the driver, passengers, and surrounding traffic. This appears to be a widespread issue. Other 2024 Jeep Wagoneer owners have reported the same combination of symptoms, sudden stalling paired with power steering warning lights, in complaints already on file with NHTSA. Suspected causes reported by owners and dealers include a failing 12V or auxiliary battery, a Powertrain Control Module fault, and a Power Distribution Center or wiring fault.
NHTSA complaint #11751848 — an unverified report by a vehicle owner.
Car will shudder and shut off while slowing down. The control panel will change to saying "Push start button to run." This has happened 50+ times, including while in slower traffic on the Interstate. It is very dangerous because I am stopped suddenly in traffic and have to restart the car and put it back in gear in order to move. Car has also started and run, but the control panel remains in the "push button to start" mode while driving, so none of the control panel is available. This is dangerous because I have no idea what my speed is.
NHTSA complaint #11750553 — an unverified report by a vehicle owner.
While driving at low speed, the vehicle suddenly shut down completely without any warning. The engine lost power while I was cruising, causing the vehicle to stop responding. On separate occasions, the vehicle has also shut off while idling. This condition creates a serious safety concern because the vehicle can stall unexpectedly in traffic, increasing the risk of a collision. The issue has occurred multiple times and appears to be happening everytime i drive the vehicle. It started nov of 2025 up to now dealership cannot fix the problem.
NHTSA complaint #11749441 — an unverified report by a vehicle owner.
I’ve had issues with the blind spot sensors. After driving a mile or two on open road, the warning pops up saying “Blind Spot sensors unavailable” then the lights on the mirror stay on. This was happening a few months ago so the right sensor was replaced. Now it’s happening again. In a vehicle that is two years old this shouldn’t be an issue.
NHTSA complaint #11745882 — an unverified report by a vehicle owner.
On February 13, 2026, ALM [XXX] [XXX] ) sold me a 2023 Jeep Wagoneer (VIN: [XXX] ) with Federal Safety Recall 88C (NHTSA Campaign 25V-642 — rear quarter window trim detachment, road hazard risk) open and unrepaired at the time of sale. This recall was not disclosed to me during the sale process, which was conducted remotely. I discovered the open recall only after taking delivery of the vehicle. Owner notification letters for Recall 88C were mailed beginning February 19, 2026 — six days after my purchase. ALM CDJR had knowledge of this recall prior to sale and chose not to disclose it or complete the repair before delivery. The recall has since been completed by a different dealer (Farris Motor Company, Jefferson City, TN). However, ALM CDJR's sale of a vehicle with a known open federal safety recall without disclosure is a dealer compliance violation I am formally reporting to NHTSA. I have filed supporting complaints with the Georgia Attorney General's Consumer Protection Division and have documentation of this transaction on file. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11740890 — an unverified report by a vehicle owner.
My 2023 Jeep Wagoneer experienced a catastrophic panoramic sunroof failure while parked and unattended. The vehicle had been driven normally earlier that day with no known impact or debris strike, and I have footage from before arriving showing the roof intact. The vehicle was parked in a school parking lot for approximately 2.5 hours, and when I returned, the panoramic roof glass had spontaneously shattered. No impact event was witnessed, and there was no known object strike to the vehicle. The dealership determined the damage was caused by outside influence; however, no specific impact point or evidence of an object strike has been identified to us. Because the glass shattered unexpectedly while the vehicle was stationary, we are concerned this may represent a spontaneous tempered-glass failure and a potential safety defect.
NHTSA complaint #11738973 — an unverified report by a vehicle owner.
I scheduled an appointment Genes Chrysler Jeep Dodge RAM service department in Fairbanks, AK on February 13, 2026 to perform all recalls on my vehicle. This appointment was made almost a month out to ensure I had the day off to be able to drop off my vehicle and have them keep it for the remainder of the day. The service department informed me before closing time around 1700 that my vehicle was ready for pick up. In the next few weeks, I was still receiving recall information in the mail. I called Genes again and spoke with a representative who checked the system for me and she assured me that recalls were completed but it takes time for the system to update. I took her word for it. My vehicle is currently in service at Genes now for other issues and I called Stellantis to open a case for the delays. Per their regulation, when a member calls, they let them know what recalls is still against their vehicle, they assured me that my recalls was still open. I wrote an email to Genes manager requesting to answer me via email as proof that recalls were performed on my vehicle, but he did not address my question to this day. I have attached the receipt of the workorder on Feb 13 that states recalls were performed on my vehicle. I am also attaching the email traffic from Genes regarding my follow up question. There are other correspondence in this email, but I have highlighted my email that I sent on May 4th and attached the PDF with the email.
NHTSA complaint #11736588 — an unverified report by a vehicle owner.
I was driving northbound on US 31 near Peru, IN. I stopped at a red light and my car auto shut off initiated. However when the light turned green, I beganto drive again and the car died/stalled on the highway. The emergency parking break engaged. Oncoming traffic, who saw a green light were not slowing down and I was afraid I would be rear ended while my car was stalled at a previously red, but now green light. It took multiple attempts in quick succession but I was able to restart the vehicle and continue. I was afraid myself and my kids would be HIT and killed. Subsequently my car had had battery issues. Randomly the battery had drained or car will not unlock using key fob.
NHTSA complaint #11729154 — an unverified report by a vehicle owner.
I am reporting a serious and unresolved safety defect involving a 2024 Jeep Wagoneer Series II 4x4 (VIN: [XXX] ) with approximately 34,000 miles. The vehicle has experienced repeated power steering warnings and functionality issues, and on multiple occasions (approximately three incidents) has unexpectedly shifted itself into park while actively driving. These incidents have occurred since Fall 2025 and continued in January 2026 and now March 2026, demonstrating the issue is ongoing and recurring. The vehicle was in the dealership for over three weeks between January and February 2026, at which time a repair was confirmed before the most recent occurrence. Despite ongoing repairs, the issue has not been resolved and no permanent repair path has been identified. The vehicle is currently back at the dealership with no confirmed resolution. The most recent incident occurred on 3/18 when the vehicle shifted into park while in motion, requiring a restart in the roadway. Shortly after arriving at my destination, the battery died and the vehicle became inoperable and required towing. The combination of electrical issues, including power steering warnings and a dead battery, along with the vehicle unexpectedly shifting into park, creates a significant and unpredictable loss of drivability and presents a serious safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11726364 — an unverified report by a vehicle owner.
When driving, I attempted to adjust the sun visor and the part of the visor that goes into the roof broke causing the visor to fall into my field of vision. The visor then wouldn’t stay put in either direction and just continued to hang down in the field of vision of the driver.
NHTSA complaint #11726137 — an unverified report by a vehicle owner.
My jeep will randomly not let me back up as it thinks there is something behind it and automatically apply the emergency brake. I brought it to dealership when it was still under warranty for this issue and they could not figure it out. My jeep will randomly stop as it’s driving, it will still rev when I push the pedal but it will not move in reverse or drive. The automatic shut off says it needs to be serviced and does not work. The automatic emergency braking comes on randomly if I stop. I constantly get alerts that my blind spots are blocked. I’ve cleaned sensors as the dealership has recommended which doesn’t make a difference. My lift gate will only work intermittently. Sometimes it shuts on my kids. My screen only works sometimes. Which is dangerous when I don’t have access to back up camera. I currently owe $31,000 still on this vehicle and I have 5 kids. I really need this vehicle fixed as I cannot afford to get rid of it. It has been unreliable since I’ve owned it and I’m really disappointed in this Wagoneer. It’s very expensive to insure and it’s had nothing but issues. The tow bills are becoming expensive as well.
NHTSA complaint #11722675 — an unverified report by a vehicle owner.
I purchased car less than 24 hours ago. Service engine light is on. Dealership ran code and say it wasn't diagnosing a problem. And engine light went off. Drove for 3 hours and then engine light came back on. When I drove the car today, I came to a stop at a stoplight and when I went to go the car would not go. Looked down and my car had been gone into emergency parking. This issue was NOT disclosed to me when I purchased the car.
NHTSA complaint #11722237 — an unverified report by a vehicle owner.
On two occasions now, the car will start and all other electronic screens will turn on and be normal, but the driver screen behind the steering wheel does not. We can put the car in drive and it operates normal but the screen only shows the display to "press brake and push button to start" the button icon and odometer mileage. Everything else is blank. We have no way of knowing the speed/rpm/fuel/battery/etc. I have video of it while driving and and photo when parked. I am contacting the dealership but wanted to report my concern.
NHTSA complaint #11721281 — an unverified report by a vehicle owner.
While firing on the highway in the middle lane my car lost all power as soon as an Engine overheating light came on. This almost caused a larger pile up as cars starting swerving all over the highway to avoid my vehicle. I was able to safely coast to the shoulder without being hurt. After getting it looked at I was told my vehicle had a faulty thermostat yet by 2024 wagoneers VIN was not included in the batch they had put out.
NHTSA complaint #11718335 — an unverified report by a vehicle owner.
Our 2023 Jeep Wagoneer overheats (indicates excessive oil temperature and low oil pressure) repeatedly (~20 times since we've owned the vehicle) under normal freeway driving causing a safety issue by creating the need to rapidly slow and exit the roadway to prevent vehicle engine failure. The issue occurs during sustained freeway driving around 60-65 mph. The car feels like it is not properly shifting to the next gear and the RPM lingers around 3000rpm - 3500rpm. After a few minutes at this sustained RPM the engine temperature gauge slowly climbs until the overheating warning light comes on and it typically followed by a low oil pressure warning. We have taken the vehicle to a Jeep dealer twice. They have tried to replicate the issue and have not been able to. We suspect that they are not driving in long enough (30-40min) to be able to replicate the issue. They also say that they are not able to pull up any error codes from the vehicle from an ODB scanner. They say they can't diagnose the issue with out an error code and seam to be unwilling to explore the issue further. Most recently we've purchased our own ODB scanner to try to gather any error codes because the Jeep dealer doesn't seam to want to investigate further without us gathering error codes for them. Today we drove the car for about 45min on moderately hilly terrain at around 60mph and produced three separate overheating / low oil pressure error incidents while the ODB scanner was plugged in. The ODB did not indicate an error code on any of the three incidents. We are frustrated because Jeep and their dealers have left us in a situation where we have a dysfunctional vehicle and seam to be unwilling to take reasonable measures to resolve the problem.
NHTSA complaint #11718126 — an unverified report by a vehicle owner.
Safety Recall for quarter window trim detaching from vehicle. Passenger side visor dropping down with wires disconnect while driving. This recall and visor needs repaired ASAP
NHTSA complaint #11717448 — an unverified report by a vehicle owner.
My 2024 Jeep Wagoneer Series 2 frequently stalls while coming out of idle, such as at traffic lights. This is not the auto stop-start feature and happens whether or not auto stop-start is deactivated. Usually, after being by stopped, as I am getting ready to start moving again, the vehicle will slightly rev or try to lurch forward before stalling out. This turns the engine off, throws the car into park, and activates my e-brake. It happens before I press the accelerator so the car is not moving more than a mile or two an hour. This problem is dangerous because it creates a risk of accidents with other vehicles. When the car stalls in this way, I must confirm the car is in park, press the brake, restart the engine, deactivate the e-brake, and shift the car into drive before proceeding through the intersection. This takes a few seconds and if the driver in the car behind me isn’t paying attention and think I am starting to move, he or she could rear-end me. This problem has happened more than a dozen times (so not every time I drive but frequent enough to be a pattern). It can happen when I have been driving for a while and the engine is warm. There is no way for me to predict in advance when it will happen. It can go weeks without happening or happen twice in the same day. It does not activate any dash warnings (such as service engine light or an error code) that I can see. I have taken my car into the dealership twice for idle related issues including once for this exact problem. The last time, the dealership found misfires on all cylinders, both catalytic converters coming apart from the inside and 02 sensors that had melted from overheating. The dealership replaced all of this. My vehicle still stalled on the way home from the dealership. This time, I detected a strong rubber or plastic burning odor when I got home. The vehicle has less than 12,000 miles on it and was bought new less than a year ago. I attach last repair invoice.
NHTSA complaint #11711043 — an unverified report by a vehicle owner.
I took my vehicle to an authorized dealership for an active safety recall. The dealership documented the recall as INCOMPLETED and did not perform the required repair. No explantation, repair, or reasonable timeframe was provided. The vehicle remains unrepaired despite the recall being federally mandated and required to be completed at no cost. This situation puts vehicle occupants at potential safety risk due to an unresolved safety recall. I am reporting the dealership's failure to complete the recall as required by law.
NHTSA complaint #11708322 — an unverified report by a vehicle owner.