Owners have filed 11 complaints
about the 2013 Keystone Montana with NHTSA between 2013 and 2015.
The largest single group is the tires.
Across this model's run it ranks 9 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 45
Against the median year of the Keystone Montana. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2013 compares with every other Keystone Montana
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2013 Keystone Montana
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Tires
545.5%
Median failure at 6,000 miles
Body & Structure
327.3%
Median failure at 2,000 miles
Equipment & Accessories
19.1%
Wheels
19.1%
Median failure at 2,000 miles
Electrical System
19.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2013peak 3Oct 2015
NHTSA investigations into the 2013 Keystone Montana
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE15018Opened 1 May 2015Closed 21 Jul 2015EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Emergency Exit Obstruction
The Office of Defects Investigation (ODI) received a complaint of a partially obstructed emergency exit window on a 2014 Montana trailer manufactured by Keystone RV which alleged the roof ladder impeded full opening of one of the two rear emergency exit windows.ODI notes that these trailers are equipped with as many as three (3) emergency exits, often including the window adjacent to the rear window in question.ODI further notes that Federal Motor Vehicle Safety Standards (FMVSS) do not apply to this case, as no emergency exits are required for this vehicle.However, the window is clearly marke...
Recalls on the 2013 Keystone Montana
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2017627144,034 units in Canada
Accessories
On certain vehicles equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
Recall 201528720 units in Canada
Structure
On certain travel trailers, windows which are identified as emergency exits may not be designed for this purpose, or may be blocked by rear roof access ladders. This could prevent egress from the vehicle in an emergency situation, increasing the risk of injury. Correction: On Mountaineer models, a different style window will be installed if the existing window is blocked by the ladder. On the Montana models, owners will be given instructions on how to inspect windows. Depending on the availability of alternate exits, labels may be removed, or exit windows replaced.
Recall 2015139307 units in Canada
Accessories
On certain travel trailers, rivets within the entry step folding mechanism could fail and cause the steps to collapse while a person is entering or exiting the vehicle. This could cause the person to fall, which would increase the risk of injury. Correction: Dealers will replace certain rivets with upgraded fasteners.
Recall 20131291,029 units in Canada
Other
On certain fifth wheels and travel trailers, the electrical motor for the awning could become damaged, allowing the awning to unfurl unexpectedly. As a result, the awning could strike another vehicle, a stationary object, or a bystander, causing property damage and/or personal injury. Correction: Dealers will replace the awning motor.
Recall 201306512 units in Canada
Electrical
On certain fifth wheel trailers, the power converter may have been manufactured incorrectly and could fail. This could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the power converter stab rail.
In the owners' own words, exactly as filed with NHTSA.
at 2,000 milesLA Vernia, TX
WHEELS
TRAVELING I10 JUST OUTSIDE SAN ANTONIO TX PULLING MY 39 FOOT KEYSTONE MONTANA I EXPERIENCED A TIRE BLOWOUT (GOODYEAR TIRE). THE BLOWOUT DID MAJOR DAMAGE TO MY WHEEL WELL, METAL ON SIDE OF 5TH WHEEL. COST TO REPAIR IS $7,200.00. TIRES HAVE LESS THAN 2000 MILES ON THEM. I AM GOING TO REMOVE THEM AND REPLACE WITH MICHELIN XPS RIB
NHTSA complaint #10781468 — an unverified report by a vehicle owner.
at 2,000 milesLA Vernia, TX
STRUCTURE:BODY
TRAVELING I10 JUST OUTSIDE SAN ANTONIO TX PULLING MY 39 FOOT KEYSTONE MONTANA I EXPERIENCED A TIRE BLOWOUT (GOODYEAR TIRE). THE BLOWOUT DID MAJOR DAMAGE TO MY WHEEL WELL, METAL ON SIDE OF 5TH WHEEL. COST TO REPAIR IS $7,200.00. TIRES HAVE LESS THAN 2000 MILES ON THEM. I AM GOING TO REMOVE THEM AND REPLACE WITH MICHELIN XPS RIB
NHTSA complaint #10781468 — an unverified report by a vehicle owner.
at 10,000 milesCalif, CA
TIRES
WHILE TRAVELING AT 55 MPH PULLING OUR 2013 MONTANA 5TH WHEEL WITH ST235/80R16 GOODYEAR MARATHON TIRE ON THE DRIVERS SIDE REAR BLEW. TIRE PRESSURE WAS CHECKED PRIOR TO TRIP.
NHTSA complaint #10758558 — an unverified report by a vehicle owner.
at 6,000 milesSurfside Beach, SC
TIRES
HAD 2 TIRES BLOW OUT ON RECENT TRIPS. THE GOODYEAR MARATHON ST 235/80R16-E CAME ON OUR 2013 KEYSTONE MONTANA 3100RL 5TH WHEEL WHEN IT WAS BOUGHT NEW. TIRE PRESSURES WERE VERIFIED PRIOR TO OUR TRIP. ONE TIRE BLEW (SHREDDED) ON THE DRIVERS SIDE WHILE ON RT 95 IN MARYLAND ON JUNE 17, 2015. CAUSED SUBSTANTIAL DAMAGE TO CAMPER. I ADDED A TPMS TO MONITOR THE PRESSURE AND TEMPERATURE OF THE TIRES (IN REAL-TIME) SHORTLY AFTER THAT INCIDENT. ON A SUBSEQUENT TRIP, A SECOND GY MARATHON BLEW OUT ON RT. 95 IN NJ ON JULY 29, 2015, ABOUT 175 MILES INTO OUR TRIP. IT WAS ALSO ON THE DRIVERS SIDE OF THE CAMPER. STARTING COLD INFLATION WAS 78 PSI (PER GY INFLATION TABLES FOR WEIGHT ON AXLES). MONITOR SHOWED APPROX. 89 PSI AND 98 DEGREES (F) AT TIME OF BLOWOUT. WE WERE ON A SMOOTH, STRAIGHT SECTION OF ROAD AT THE TIME AND DID NOT HIT ANY DEBRIS OR HAZARD. IT JUST BLEW OUT THE SIDEWALL. STEEL BELT WAS BADLY DISTORTED. IN BOTH INSTANCES I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLES. CHANGING A FLAT ON THE DRIVER'S SIDE OF THE TRAILER IS VERY DANGEROUS. I HAVE SINCE REPLACED ALL FOUR TIRES WITH LOAD RANGE G TIRES. I KEPT THE SECOND BLOWOUT AND TOOK IT TO GOODYEAR. THEY GAVE ME CREDIT FOR THE ONE TIRE. I HAVE THE THREE REMAINING GY MARATHONS IN MY GARAGE SHOULD A RECALL OCCUR IN THE NEAR FUTURE. IN READING THRU NUMEROUS RV AND BOAT OWNER FORUMS, THIS IS A COMMON ISSUE WITH MANY LOAD RANGE E TIRES ON TRAILERS WHERE THE WEIGHT IS AT THE UPPER END OF THE TIRE RATING.
NHTSA complaint #10748868 — an unverified report by a vehicle owner.
South Weber, UT
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2013 KEYSTONE MONTANA BEING HAULED BY A 2013 DODGE RAM 3500. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL SHORT ASSOCIATED WITH THE WIRING UNDERNEATH THE BED IN THE TRAILER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE DEALER AND THE MANUFACTURER TO REMEDY THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10746083 — an unverified report by a vehicle owner.
at 3,500 milesSouth Jordan, UT
TIRES
PURCHASED 2013 MONTANA 5TH WHEEL TRAVEL TRAILER EQUIPPED WITH GOODYEAR MARATHON 235 80/R16 TIRES. AFTER FIRST TIME OUT WE TRAVELED APPROXIMATELY 100 MILES ROUND TRIP. AFTER RETURNING HOME I INSPECTED THE RV AND NOTICED BUBBLES ON THE FIRST TIRE DRIVERS SIDE. I REPLACED BOTH TIRES ON THAT AXLE WITH TWO TOW MAX. IN JANUARY 2015 WE WERE PARKED IN ST. GEORGE, UT. I DID A WALK AROUND AND NOTICED TIRE CORDS HANGING OUT OF THE SECOND TIRE BACK ON DRIVERS SIDE. I REPLACED THAT TIRE BEFORE TRAVELING. ON THE WAY TO KINGMAN AZ, JANUARY 12, 2015, ON HWY 93 WE HAD A BLOW OUT ON THE REMAINING GY MARATHON TIRE. THE BLOW OUT RESULTED IN DAMAGE TO THE TRAILER. I BROUGHT THIS PROBLEM TO THE ATTENTION OF GY WHEN THE FIRST PROBLEM AROSE. GY SAID THEY HAVE A 6 YEAR WARRANTY. NO TIRE SHOP I HAVE BEEN TO WILL CONSULT WITH GY ON THIS PROBLEM. I WOULD NEVER PUT THESE TIRES ON ANY VEHICLE AGAIN. THESE TIRES HAD UNDER 4,000 MILES ON THEM.
NHTSA complaint #10672038 — an unverified report by a vehicle owner.
Columbia, MO
STRUCTURE
THE EMERGENCY EXIT WINDOW AT THE REAR OF THE RV IS BLOCKED BY THE LADDER. THE WINDOW WILL NOT OPEN ENOUGH TO PERMIT EXIT AND UNDER AN EMERGENCY (FIRE) CONDITION.
NHTSA complaint #10583668 — an unverified report by a vehicle owner.
at 6,000 milesOLD Lyme, CT
TIRES
TL* THE CONTACT OWNS A 2013 KEYSTONE MONTANA 3900FB TRAILER EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE: 235/80R/16E. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT PASSENGER'S SIDE TIRE FAILED AND CAUSED DAMAGE TO THE ALUMINUM WHEELS OF THE VEHICLE. THE CONTACT CALLED ROADSIDE ASSISTANCE, WHO WAS ABLE TO INSTALL THE SPARE TIRE. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE ALL FOUR TIRES REPLACED. THE MECHANIC DIAGNOSED THAT THE TIRES WERE NOT RECOMMENDED FOR THE TYPE OF VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES AND VEHICLE WAS 6,000. THE DOT NUMBER WAS UNAVAILABLE. UPDATED 12-13-13 *BF UPDATED 12/18/13 . ..UPDATED 01-10-14
NHTSA complaint #10553117 — an unverified report by a vehicle owner.
at 9,500 milesEmmett, ID
TIRES
WE OWN A 2013 KEYSTONE MONTANA 3582RL 5TH WHEEL TRAILER THAT WE PURCHASED SEPTEMBER, 2012. THE TIRES WERE GOODYEAR MARATHON ST235/80R16, E RATED, DOT #1512. THE TIRES HAVE LESS THAN 10,000 MILES. ON SEPTEMBER 30, 2013, WE PULLED INTO AN RV PARK IN PENDLETON, OREGON, AND NOTED THE LEFT REAR TIRE WAS FLAT. THE ROADSIDE SERVICE, NOTED THE TREAD WAS SEPARATING AND THE SERVICE PROVIDER ESTIMATED THAT WE WOULD'VE HAD A MAJOR BLOWOUT IN ONLY A FEW MILES MORE. WE HAD THE SPARE PUT ON TO CONTINUE TRAVEL. WHEN HOME, WE TOOK THE TIRE TO A GOODYEAR DEALER AND THEY REPLACED IT WITH A 50% CREDIT NOTING THAT THE TIRE WAS HALF WORN ACCORDING TO THEIR MEASUREMENT. ON FURTHER EXAMINATION, WE TOOK THE TRAILER TO ANOTHER GOODYEAR DEALER AND THEY NOTED TREAD SEPARATION ON ALL THREE OF THE OTHER TIRES. AGAIN, TIRES WERE REPLACED WITH 50% CREDIT. THE TIRES WERE APPROXIMATELY 1 MONTH OUT OF THE FREE REPLACEMENT WARRANTY PERIOD. THE TRAILER HAS NEVER BEEN OVERLOADED; WE CHECK THE TIRE PRESSURE EVERY TIME WE TRAVEL; AND IT'S RIDICULOUS TO THINK THESE TIRES WON'T LAST BEYOND 10,000 MILES OR LESS AT $160 EACH. WE WILL NOT PURCHASE GOODYEAR TIRES AGAIN.
NHTSA complaint #10547715 — an unverified report by a vehicle owner.
Estancia, NM
STRUCTURE
THIS IS A 2 BATH UNIT--F BATH HAS A FLUSH SYSTEM FOR THE TOILET--THE MID BATH DOES NOT HAVE A FLUSH SYSTEM--SO THE WASTE IS NOT ABLE TO BE FLUSHED OUT--CALLED KEYSTONE AND WAS TOLD THEY TRIED TO PUT A FLUSH SYSTEM IN BUT IT DID NOT WORK-- SO WHY DON'T I GO OUT AND BUY A HOSE AND PUT IT DOWN THE TOILET---I PAID $94,000.00 FOR THIS--IT IS UNSANITARY AND I FEEL THAT KEYSTONE NOT ME SHOULD FIX THIS PROBLEM. THERE ARE OTHER 3900FB'S OUT THERE THAT ALSO NEED THIS FIXED.
NHTSA complaint #10543892 — an unverified report by a vehicle owner.
Estancia, NM
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
THIS IS A 2 BATH UNIT--F BATH HAS A FLUSH SYSTEM FOR THE TOILET--THE MID BATH DOES NOT HAVE A FLUSH SYSTEM--SO THE WASTE IS NOT ABLE TO BE FLUSHED OUT--CALLED KEYSTONE AND WAS TOLD THEY TRIED TO PUT A FLUSH SYSTEM IN BUT IT DID NOT WORK-- SO WHY DON'T I GO OUT AND BUY A HOSE AND PUT IT DOWN THE TOILET---I PAID $94,000.00 FOR THIS--IT IS UNSANITARY AND I FEEL THAT KEYSTONE NOT ME SHOULD FIX THIS PROBLEM. THERE ARE OTHER 3900FB'S OUT THERE THAT ALSO NEED THIS FIXED.
NHTSA complaint #10543892 — an unverified report by a vehicle owner.