Owners have filed 11 complaints
about the 2017 Keystone Montana with NHTSA between 2017 and 2024.
The largest single group is the other & unspecified.
Across this model's run it ranks 6 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 45
Against the median year of the Keystone Montana. 50 means typical for this
model; 100 means roughly double.
Severity — 47
9.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
How 2017 compares with every other Keystone Montana
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2017 Keystone Montana
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Other & Unspecified
436.4%
Body & Structure
327.3%
Median failure at 30 miles
Equipment & Accessories
19.1%
0 crashes, 1 fires
Tires
19.1%
Suspension
19.1%
Brakes
19.1%
Median failure at 1 miles
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2017peak 3Dec 2024
Recalls on the 2017 Keystone Montana
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2017627144,034 units in Canada
Accessories
On certain vehicles equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
Reports where the owner recorded a crash, a fire, an injury or a death.
Greenbrier, TNFire
EQUIPMENT:APPLIANCE:MICROWAVE/VENT HOOD
The contact owns a 2017 Keystone Montana equipped with a High Pointe EC942KIW RV Over-the-Range Convection Microwave - 1.5 C/F. The contact stated that upon the start of the microwave, a spark emitted from the microwave. The contact immediately stopped that microwave and unplugged the microwave from the electrical unit. The contact also stated that she noticed a black, burn spot on the back of the microwave where the electrical wire connects. The contact called the microwave manufacturer and they offered no assistance. The microwave had yet to be inspected or replaced. The VIN was not available.
NHTSA complaint #11435511 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Pahrump, NV
UNKNOWN OR OTHER
During normal use traveling on interstates and US Highways my 5th Wheel has developed structural issues which can be attributed to manufacturing defects. The frame produced by Lippert has already come under scrutiny for substandard welds and is known across the industry by consumers but will not be properly addressed by the manufacturer. I contacted Keystone and Lippert and was told they wouldn’t do anything about the structure. Now I have a potentially unsafe RV I’ll have to take on the highways. Lippert needs to be held accountable for their blatant safety violations.
NHTSA complaint #11631774 — an unverified report by a vehicle owner.
Pahrump, NV
SUSPENSION
During normal use traveling on interstates and US Highways my 5th Wheel has developed structural issues which can be attributed to manufacturing defects. The frame produced by Lippert has already come under scrutiny for substandard welds and is known across the industry by consumers but will not be properly addressed by the manufacturer. I contacted Keystone and Lippert and was told they wouldn’t do anything about the structure. Now I have a potentially unsafe RV I’ll have to take on the highways. Lippert needs to be held accountable for their blatant safety violations.
NHTSA complaint #11631774 — an unverified report by a vehicle owner.
Pahrump, NV
STRUCTURE:BODY
During normal use traveling on interstates and US Highways my 5th Wheel has developed structural issues which can be attributed to manufacturing defects. The frame produced by Lippert has already come under scrutiny for substandard welds and is known across the industry by consumers but will not be properly addressed by the manufacturer. I contacted Keystone and Lippert and was told they wouldn’t do anything about the structure. Now I have a potentially unsafe RV I’ll have to take on the highways. Lippert needs to be held accountable for their blatant safety violations.
NHTSA complaint #11631774 — an unverified report by a vehicle owner.
Warren, OR
UNKNOWN OR OTHER
Sloppy assembly at the plant. the brace was installed TOO far from the grey holding tank and at an angle. The weight of the tank bent the frame member allowing the tank to fall out of its location. I called the factory they were ZERO help. if this tank full falls out of the coach while its going down the road someone could be killed. 39 gallons at 8.34 lbs per gallon equals 325 lbs that could hit another vehicle.
NHTSA complaint #11455188 — an unverified report by a vehicle owner.
Greenbrier, TNFire
EQUIPMENT:APPLIANCE:MICROWAVE/VENT HOOD
The contact owns a 2017 Keystone Montana equipped with a High Pointe EC942KIW RV Over-the-Range Convection Microwave - 1.5 C/F. The contact stated that upon the start of the microwave, a spark emitted from the microwave. The contact immediately stopped that microwave and unplugged the microwave from the electrical unit. The contact also stated that she noticed a black, burn spot on the back of the microwave where the electrical wire connects. The contact called the microwave manufacturer and they offered no assistance. The microwave had yet to be inspected or replaced. The VIN was not available.
NHTSA complaint #11435511 — an unverified report by a vehicle owner.
Middle Grove, NY
UNKNOWN OR OTHER
WHEN PUTTING KITCHEN SLIDE OUT ON 2017 MONTANA HC LOUD SNAPPING NOISE. BOLTS SHEARED OFF. IF THIS HAD HAPPENED WHEN DRIVING SLIDE WOULD OF CAME OUT. CONTACTED KEYSTONE, THEY STATED IT WAS OUR RESPONCIBILITY TO CHECK ALL BOLTS ON UNIT. HOW CAN YOU CHECK FOR BOLTS SHEARING OFF. VEHICLE WAS STATIONARY AT TIME. UNIT USED 5 TIMES ONLY.
NHTSA complaint #11218623 — an unverified report by a vehicle owner.
Galesburg, IL
UNKNOWN OR OTHER
CPSC: THE SIDE SKIRT PANEL BECAME TORN AND WAS READY TO DISLODGE WHILE DRIVING DOWN THE INTERSTATE. DT
NHTSA complaint #11079228 — an unverified report by a vehicle owner.
Galesburg, IL
STRUCTURE
CPSC: THE SIDE SKIRT PANEL BECAME TORN AND WAS READY TO DISLODGE WHILE DRIVING DOWN THE INTERSTATE. DT
NHTSA complaint #11079228 — an unverified report by a vehicle owner.
Mountain Home, AR
TIRES
TL* THE CONTACT OWNS A 2017 KEYSTONE MONTANA EQUIPPED WITH TRAILER KING TIRES, TIRE LINE: XT RADIAL N/A, TIRE SIZE: ST235/80/R16 AND DOT NUMBER: ADD85HFST WITH A MAX LOAD RATING OF 3,080 LBS AT 80PSI. THE CONTACT STATED THAT THE GROSS RATING ON THE TIRES DID NOT MEET SPECIFICATIONS PER THE MANUFACTURER MANUAL. THE CONTACT STATED THAT EACH TIRE WAS OVERLOADED BY 230 LBS BASED ON THE MANUFACTURER FORMULA. THE CONTACT STATED THAT WHILE INSPECTING THE TIRES DISCOVERED THAT THE TIRE RATINGS WERE INCORRECT. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT DID NOT OFFER ANY FURTHER ASSISTANCE. VIN WAS NOT AVAILABLE. THE TRAILER AND TIRE FAILURE MILEAGES WERE NOT AVAILABLE.*DT
NHTSA complaint #11010678 — an unverified report by a vehicle owner.
at 30 milesWarren, OR
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 KEYSTONE MONTANA. THE CONTACT STATED THAT THE SIDE CURTAINS INSTALLED HAD SHARP, PROTRUDING STEEL PIECES COMING OUT OF THEM. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30.
NHTSA complaint #11003398 — an unverified report by a vehicle owner.
at 1 milesOlive Branch, MS
SERVICE BRAKES
THE BRAKE WIRING WAS INSTALLED FROM THE FACTORY IN SUCH A MANNER THAT RESULTED IN DAMAGED INSULATION, DISCONNECTED WIRES AND DAMAGED PARTS. THIS CREATED INTERMITTENT SHORTING, RESULTING IN LOSS OF ALL BRAKING ON THE TRAILER.
NHTSA complaint #10984601 — an unverified report by a vehicle owner.