FaultScore

FaultScore report

2021 KIA Forte problems

Owners have filed 95 complaints about the 2021 KIA Forte with NHTSA between 2021 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 11 of 15 worst.

C

FaultScore 60/100

Higher is worse. Measured against the other years of the KIA Forte.

How this is worked out

The numbers

95

Complaints

14

Crashes reported

0

Fires reported

9

Injuries reported

21,234 mi

Median mileage at failure

Half of reported failures happened before this

67%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 20 vs 50 Severity 100 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 20
Against the median year of the KIA Forte. 50 means typical for this model; 100 means roughly double.
Severity — 100
24.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
67% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2021 compares with every other KIA Forte

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2021 KIA Forte

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 22 23.2%

Median failure at 93,532 miles

3 crashes, 0 fires · median 3,000 mi

Steering 9 9.5%

2 crashes, 0 fires · median 150,000 mi

Electrical System 9 9.5%

1 crashes, 0 fires

Transmission & Drivetrain 7 7.4%

Median failure at 35,642 miles

Airbags 6 6.3%

5 crashes, 0 fires

Tires 5 5.3%
Driver Assist & Collision Avoidance 3 3.2%
Seat Belts 3 3.2%

1 crashes, 0 fires

Fuel & Propulsion 3 3.2%
Body & Structure 3 3.2%

1 crashes, 0 fires

Equipment & Accessories 2 2.1%
Brakes 2 2.1%
Seats 1 1.1%
Windows, Mirrors & Wipers 1 1.1%

Median failure at 2,100 miles

Lights 1 1.1%

1 crashes, 0 fires

Acceleration & Cruise Control 1 1.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 3 33.3%
10,000 – 24,999 miles 2 22.2%
25,000 – 49,999 miles 1 11.1%
75,000 – 99,999 miles 1 11.1%
100,000 – 149,999 miles 1 11.1%
150,000+ miles 1 11.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2021 peak 8 Apr 2026

Recalls on the 2021 KIA Forte

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

22V304000

STEERING:COLUMN

Kia Motors America (Kia) is recalling certain 2021-2022 Rio and Forte vehicles. A bolt in the steering column may not be secured properly, which can cause the steering column to detach from the steering rack and result in a loss of steering control.

Risk: Loss of steering control can increase the risk of a crash.

21V164000

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2025083 25,279 units in Canada

Engine

Issue: On certain vehicles, the piston oil rings may not have been manufactured properly and could damage the cylinder walls. As a result, the engine could make abnormal noises, and a warning light may turn on. If you continue to drive the vehicle with these symptoms, the engine could fail. Note: This recall only affects certain vehicles equipped with a 2.0L MPI engine. Safety Risk: An engine failure could cause a sudden loss of power to the wheels and/or increase the risk of a vehicle fire. Both issues could increase the risk of a crash or injury. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the engine. The dealer will also install a software that will monitor the engine and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange replacement of the engine.

Recall 2022238 6 units in Canada

Steering

Issue: On a small number of vehicles, the bolt connecting the lower steering column universal joint may not have been properly tightened. If the bolt loosens, you could lose steering control. Safety Risk: A loss of steering control could create a risk of a crash. Corrective Actions: Kia will notify owners by mail and instruct you to bring your vehicle to a dealership to inspect and tighten the lower steering column universal joint bolt, as necessary.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 150,000 miles College Station, TX Crash

STEERING: STEERING WHEEL/HANDLE BAR

The contact owned a 2021 Kia Forte. The contact stated that while driving at 45 MPH, the steering wheel locked independently, causing the vehicle to veer off the road into a construction site. The contact stated that the air bags did deploy. The contact stated that she sustained noise and neck injuries, including placenta rupture, causing early labor. Medical attention was required. The contact stated that a police report was filed. The vehicle was towed to an impound lot. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.

NHTSA complaint #11733681 — an unverified report by a vehicle owner.

Chula Vista, CA Crash 1 injured

AIR BAGS

On May 13, 2023, I was involved in a severe frontal collision on the passenger side while driving my 2021 Kia Forte. The impact caused significant damage, and my insurance company declared the vehicle a total loss. Despite the severity of the crash, none of the airbags deployed. I experienced body pain for several days following the accident. Given the nature of the collision and the damage sustained, the airbags should have deployed to protect the occupants. This raises serious concerns about the reliability of the Supplemental Restraint System (SRS).

NHTSA complaint #11713406 — an unverified report by a vehicle owner.

Chula Vista, CA Crash 1 injured

EXTERIOR LIGHTING

On May 13, 2023, I was involved in a severe frontal collision on the passenger side while driving my 2021 Kia Forte. The impact caused significant damage, and my insurance company declared the vehicle a total loss. Despite the severity of the crash, none of the airbags deployed. I experienced body pain for several days following the accident. Given the nature of the collision and the damage sustained, the airbags should have deployed to protect the occupants. This raises serious concerns about the reliability of the Supplemental Restraint System (SRS).

NHTSA complaint #11713406 — an unverified report by a vehicle owner.

Chula Vista, CA Crash 1 injured

STRUCTURE:BODY

On May 13, 2023, I was involved in a severe frontal collision on the passenger side while driving my 2021 Kia Forte. The impact caused significant damage, and my insurance company declared the vehicle a total loss. Despite the severity of the crash, none of the airbags deployed. I experienced body pain for several days following the accident. Given the nature of the collision and the damage sustained, the airbags should have deployed to protect the occupants. This raises serious concerns about the reliability of the Supplemental Restraint System (SRS).

NHTSA complaint #11713406 — an unverified report by a vehicle owner.

Clearfield, UT Crash 1 injured

SEAT BELTS

The contact owns a 2021 Kia Forte. The contact stated that while his mother was driving at 20 MPH and attempting to complete a left turn. another driver failed to stop at a red light, as a result, the contact's mother was struck by the other vehicle on the passenger's side; however, the air bags did not deploy. In addition, the seat belt failed to retract. No warning lights were illuminated. The vehicle was towed to a repair shop for body repair but was not taken to the dealer or an independent mechanic to determine why the air bags did not deploy. A police report was filed and injuries were reported. The contact's mother did not initially seek medical treatment but was later treated by a chiropractor for back pain resulting from non-descript injuries sustained during the accident. The contact also stated that his mother had later been involved in 2 additional vehicle accidents during which the air bags again failed to deploy; no further police reports or injuries were reported. Following the third and most recent incident, the vehicle again was not taken to a dealer or independent mechanic for diagnosis though the contact's mother was informed by the body repair shop that the collision was insufficient to trigger air bag deployment. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11622287 — an unverified report by a vehicle owner.

Clearfield, UT Crash 1 injured

AIR BAGS

The contact owns a 2021 Kia Forte. The contact stated that while his mother was driving at 20 MPH and attempting to complete a left turn. another driver failed to stop at a red light, as a result, the contact's mother was struck by the other vehicle on the passenger's side; however, the air bags did not deploy. In addition, the seat belt failed to retract. No warning lights were illuminated. The vehicle was towed to a repair shop for body repair but was not taken to the dealer or an independent mechanic to determine why the air bags did not deploy. A police report was filed and injuries were reported. The contact's mother did not initially seek medical treatment but was later treated by a chiropractor for back pain resulting from non-descript injuries sustained during the accident. The contact also stated that his mother had later been involved in 2 additional vehicle accidents during which the air bags again failed to deploy; no further police reports or injuries were reported. Following the third and most recent incident, the vehicle again was not taken to a dealer or independent mechanic for diagnosis though the contact's mother was informed by the body repair shop that the collision was insufficient to trigger air bag deployment. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11622287 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 150,000 miles College Station, TX Crash

STEERING: STEERING WHEEL/HANDLE BAR

The contact owned a 2021 Kia Forte. The contact stated that while driving at 45 MPH, the steering wheel locked independently, causing the vehicle to veer off the road into a construction site. The contact stated that the air bags did deploy. The contact stated that she sustained noise and neck injuries, including placenta rupture, causing early labor. Medical attention was required. The contact stated that a police report was filed. The vehicle was towed to an impound lot. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.

NHTSA complaint #11733681 — an unverified report by a vehicle owner.

Visalia, CA

ENGINE

Driving under normal conditions April 20,2026, on the way to school. Got off the freeway and the vehicle immediately shut-off and the check engine light came on. Vehicle was stuck partially in the roadway and would not move. Vehicle was towed to Kia dealership and they found that there was no oil in the engine and that the oil drain plug was completely missing. This problem caused catastrophic engine failure resulting in the need for a full engine replacement. A routine oil change had been conducted approx. 2,000 miles prior to this on January 12, 2026. The vehicle had been driven daily since that oil change with no noticeable oil leak or problems preceding this event. Had this event occurred at freeway speeds, it could have caused serious injury to the driver and other motorists on the roadway at that time. It appears that the drain plug fell out since there was no other additional or noticeable damage to the oil pan or surrounding the drain plug itself. This information was confirmed by a photograph taken by the dealership conducting the repairs.

NHTSA complaint #11733651 — an unverified report by a vehicle owner.

Concord, NC

ENGINE

To Whom It May Concern, I am submitting a formal complaint regarding a serious safety issue involving my 2021 Kia Forte. Approximately one year ago, I purchased this vehicle used with approximately 56,000 miles. I have owned the vehicle for nearly a year without prior incident until a recent and significant failure occurred. While driving on a highway after work, the vehicle suddenly lost engine power. The RPMs dropped abruptly, and the vehicle began decelerating rapidly before completely shutting off. This occurred without any prior warning indicators, such as dashboard warning lights or messages. I attempted to restart the engine three times before it successfully turned over. Upon restarting, the engine produced a loud knocking noise that had not been present before. Since this incident, the vehicle has been unable to operate reliably. It will start and run briefly but stalls again after a short distance. The knocking noise persists, suggesting a serious internal engine issue. The vehicle remains in my possession and is available for inspection. Component/System Involved: The failure appears to involve the engine and/or internal engine components. The exact cause has not yet been diagnosed by a professional. Safety Risk: This failure posed a significant safety hazard, as the sudden loss of power occurred while traveling on a highway. This could have resulted in a serious accident, particularly if surrounding traffic had been heavier or less responsive. Inspection and Diagnosis: The issue has not yet been formally diagnosed or confirmed by a dealership or independent repair facility. Additionally, the vehicle has not been inspected by the manufacturer, law enforcement, insurance representatives, or other entities. Warning Indicators: There were no warning lights, messages, or other indicators prior to or during the initial failure. The only symptom Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11731999 — an unverified report by a vehicle owner.

Chatsworth, CA

ENGINE

Oil is burning out quickly causing the car to stop abruptly without any warning and caused damages to the engine.

NHTSA complaint #11723359 — an unverified report by a vehicle owner.

at 125,000 miles Pasadena, MD

ENGINE

The contact owns a 2021 Kia Forte. While driving at various speeds, the check engine warning illuminated. The vehicle would start to vibrate. The vibration was more evident while slowing down or stopping at traffic lights. The vibration and the warning light had become a recurring failure. After turning off and restarting the vehicle, the check engine warning light was cleared. However, lately, turning on and restarting the vehicle failed to clear the warning light. Additionally, the vehicle lost motive power and stalled several times. While the vehicle was stopped and idling, the RPM was fluctuating as if the accelerator pedal was depressed. The vehicle was taken to the same dealer several times; however, the dealer was unable to duplicate the failure. The contact was advised that the vehicle was in good working order. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 125,000.

NHTSA complaint #11721642 — an unverified report by a vehicle owner.

Chula Vista, CA Crash 1 injured

AIR BAGS

On May 13, 2023, I was involved in a severe frontal collision on the passenger side while driving my 2021 Kia Forte. The impact caused significant damage, and my insurance company declared the vehicle a total loss. Despite the severity of the crash, none of the airbags deployed. I experienced body pain for several days following the accident. Given the nature of the collision and the damage sustained, the airbags should have deployed to protect the occupants. This raises serious concerns about the reliability of the Supplemental Restraint System (SRS).

NHTSA complaint #11713406 — an unverified report by a vehicle owner.

Chula Vista, CA Crash 1 injured

EXTERIOR LIGHTING

On May 13, 2023, I was involved in a severe frontal collision on the passenger side while driving my 2021 Kia Forte. The impact caused significant damage, and my insurance company declared the vehicle a total loss. Despite the severity of the crash, none of the airbags deployed. I experienced body pain for several days following the accident. Given the nature of the collision and the damage sustained, the airbags should have deployed to protect the occupants. This raises serious concerns about the reliability of the Supplemental Restraint System (SRS).

NHTSA complaint #11713406 — an unverified report by a vehicle owner.

Chula Vista, CA Crash 1 injured

STRUCTURE:BODY

On May 13, 2023, I was involved in a severe frontal collision on the passenger side while driving my 2021 Kia Forte. The impact caused significant damage, and my insurance company declared the vehicle a total loss. Despite the severity of the crash, none of the airbags deployed. I experienced body pain for several days following the accident. Given the nature of the collision and the damage sustained, the airbags should have deployed to protect the occupants. This raises serious concerns about the reliability of the Supplemental Restraint System (SRS).

NHTSA complaint #11713406 — an unverified report by a vehicle owner.

Riverside, CA

ENGINE

Was currently stuck in slow walking traffic and once traffic began to progress the car overheated engine notice appeared. Pulled into a parking lot as soon as car was parked the vehicle turned off. This happened during the night and was an extremely traumatic experience! Car does have a diagnosis about the engine been blown. Still in the works of being fixed by the dealership. Very long process!

NHTSA complaint #11712680 — an unverified report by a vehicle owner.

Huntsville, AL

ENGINE

I am writing to report a serious safety concern involving my Kia vehicle. Shortly after getting an oil change, my car began making unusual noises and then suddenly stopped working in the middle of a busy intersection. This unexpected stall created a dangerous situation for both myself and other drivers. After having it towed to the dealership, it comes down to an engine malfunction which was not covered by my warranty since it just hit 70,000 miles. I have since learned that other Kia owners have experienced similar issues, and I am concerned this may be related to a larger defect or recall issue. I wanted to report this incident to ensure it is properly documented and investigated.

NHTSA complaint #11696940 — an unverified report by a vehicle owner.

Glendale, AZ

SEAT BELTS

So i took my car to sands kia in surprise az about my seat belts. Both the front driver and passenger belts come unlatched while driving. They said out of warranty so i would have to pay or they will do nothing. This should be a Kia issue. Obviously a defect in the seat belts. I can be driving on freeway and multiple times they will come unlatched while driving. So instead of having both hands on the steering will. I have to fiddle around to get it to latch again. It is a legal requirement to have working seat belts and u feel kia should fix this issue. I told them this and that i didn't feel this was something i should have to pay for and the service writer just asked me if i was leaving then. Hope there is no accident because seat belts won't work and there will be a lawsuit.

NHTSA complaint #11691058 — an unverified report by a vehicle owner.

Whiting, NJ

ENGINE

2021 Kia Forte VIN# [XXX] 107,000 miles While driving my Kia Forte on [XXX] i experienced a sudden noise without warning just 2 months to the exact date after an oil change. The vehicle became unsafe to operate and could not accelerate properly. In some cases it would no have it would feel like it was losing power and creating a scary and dangerous situation. A certified mechanic diagnosed there was no oil in my vehicle which matches the oil consumption defect identified in Kia's Theta II GDI engine recalls and nationwide class action settlement. Kia has acknowledged in public filing that is defect poses a risk of engine seizing and fire. Although my VIN is not currently listed under any active recall, my vehicle exhibits the exact same defect pattern as recalled vehicles, including sudden loss of power at highway speeds which is a significant safety hazard. Manufactures Response: I contacted Kia Corporate to request an engine replacement consistent with the recall and the settlement remedies and they refused to cover the repair solely because my VIN is not included in the recall list despite the defect being identical. Safety Concern: The sudden loss of power creates a risk of rear-end collisions, loss of control and potential fire. This defect can be life threatening and should not be excluded from recall coverage simply due to VIN range. Requested Action: I am requesting that NHTSA investigate why vehicles with identical engine defects, including mine have been excluded from recall coverage and compel Kia to provide a no-cost repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11680039 — an unverified report by a vehicle owner.

Mansfield Center, CT

ENGINE

My 2021 Kia forte GT is currently sitting in my driveway, undriveable. It started about 3months or so ago I had realized I was getting more and more frequent oil changes to the point where the car would be consuming a quart of oil in at least a week or less. Fast forward to this previous week, I now had a hard knock/rattle within my engine. The engine gave way on my way home which is a significant safety issue to myself and those who were driving around me. I have contacted Kia customer as they have had previous complaints as well as a lawsuit on the engine for the excessive engine oil consumption leading to possible engine failure. There’s no reason why an only 4 year old car should have a blown motor. I am thankful that I am personally ok and didn’t hurt anyone else while in the midst of driving my vehicle home.

NHTSA complaint #11672183 — an unverified report by a vehicle owner.

Seymour, MO

ELECTRICAL SYSTEM

HVAC blower motor connector got so hot it has melted the plactic

NHTSA complaint #11669685 — an unverified report by a vehicle owner.

at 93,532 miles Columbus, OH

ENGINE

The contact owns a 2021 Kia Forte. The contact stated while driving 65 MPH, there was an abnormal rattling sound coming from the engine compartment before the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the cylinders and pistons had failed, and the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,532.

NHTSA complaint #11666013 — an unverified report by a vehicle owner.

Holly, MI

POWER TRAIN

Transmission, yes it’s available. I was driving on the highway and the vehicle began jerking and revving, slowing down and then speeding up. It is at a service center now. Now lamps

NHTSA complaint #11655387 — an unverified report by a vehicle owner.

Houston, TX

STEERING

Component/System Involved: Electric Power Steering (EPS) – specifically, a potential malfunction with the assist motor response timing. Description of Incident: While driving, primarily on the highway, I have experienced a recurring issue with the power steering system. The steering assist appears to delay activation after periods of inactivity—such as when driving straight. When I attempt a small correction (even a movement as small as 1/16 of an inch), there is unusually high resistance, followed by a sudden release. This results in an overcorrection and can create a cycle of steering instability as the same pattern repeats with each correction. Safety Risk: This malfunction poses a safety risk because the delay in steering assist and sudden release can lead to unintended sharp corrections or lane drifting, especially at highway speeds. The issue requires both hands on the wheel to maintain control, and the unpredictable nature of the steering increases the chance of losing control or colliding with another vehicle. Warning Lamps/Symptoms Prior to Failure: There are no warning lights, error messages, or chimes preceding or accompanying the issue. Mileage & Vehicle Info: Several people seem to be having the same issue and it happens at different stages of the vehicles life, but no one seems to have found a solution or source of the problem.

NHTSA complaint #11653119 — an unverified report by a vehicle owner.

Deland, FL

ENGINE

On Saturday, March 1, 2025, I took my 2021 Kia Forte LXS for a routine oil change. I had NO PRIOR issues, warning lights or anything with my vehicle. The oil change was performed. I then drove my vehicle less than 20 miles, the vehicle would then not accelerate and started to bog down. I was able to get my vehicle off the major I-4 interstate, however eventually the vehicle then shut down. The vehicle now will still start however is making this terrible clicking noise. I have had video of the engine running looked at by several mechanics who states the engine is blown. I have contacted Kia who clearly has known engine issues on several of their Fortes however Kia continues to state since mine is not currently on recall, they are not taking responsibility. Kia know they have several recalls due to engine issues. I cannot get a mechanic to work on my vehicle due to the recalls as mechanics only want to put in brand new engines due to Kia engine recalls. A new engine will cost upwards of $10,000. Again, Kia knows and had several recalls with engine issues

NHTSA complaint #11647666 — an unverified report by a vehicle owner.

Salina, OK

POWER TRAIN

The transmission went out while driving, entering the highway. It was intermittently missing a gear or slipping in about 2nd or 3rd gear. I first noticed it going about 40 mph and trying to accelerate to highway speeds. It was during a winter storm and other vehicles behind me had to brake unexpectedly. I wasn't sure if I felt for sure, so I continued to drive through many inclines and declines. The inclines became more difficult and the inability to maintain consistent speeds. I drove gently to the nearest Kia dealership which was in Salt Lake City about 60 miles away, where they informed me that I needed a new transmission. The car had about 75,000 miles on it and I bought it as a certified Pre-owned Kia with about 4,000 miles on it. The dealership plugged in the diagnostic code reader. But there were no codes detected. The service tech drove the car and felt the issue. A warranty representative inspected it about a week later. There were no warning lamps while I drove (mostly coasting downhill) from Rock Springs, WY. When I arrived to Salt Lake City, the triangle warning light came on. I drove about 10 more miles and the engine light came on. Almost all mileage has been on highways and at highways speeds as I commuted 75 miles each way for work on a turnpike between eastern Oklahoma and Fayetteville, Arkansas. There was little city driving. I lived in a small town. So, I had to travel state highways for most all errands (groceries, medical, etc.). There were no mechanical issues with the car ever until this.

NHTSA complaint #11643881 — an unverified report by a vehicle owner.

Greenwood, SC

SEAT BELTS

Passenger air bag/seat belt goes off like someone is sitting in passenger seat but no one is. Have to do seat belt for the alert stops

NHTSA complaint #11634154 — an unverified report by a vehicle owner.

Greenwood, SC

AIR BAGS

Passenger air bag/seat belt goes off like someone is sitting in passenger seat but no one is. Have to do seat belt for the alert stops

NHTSA complaint #11634154 — an unverified report by a vehicle owner.

Mckinney, TX

UNKNOWN OR OTHER

This car was sold to me without disclosing that the manufacture failed to have a engine security system on the car to at least "deter" auto theft.If the key to the car was programmed/chipped like other cars, it would provide at least some level of protection. I've already stopped car thieves from trying to steal it once by pure luck, but I'm like the thousands out there constantly worried that someone's going to try to take it in lieu of the social media challenges.The horrible settlement that out government gave us was to upgrade the software which provides NO help with deterring thieves from breaking in and trying to steal it.The reimbursement provided in the settlement is complete joke, and doesn't offer to properly repair or reimburse for after-market security systems.This is evident from the fact that insurance companies still won't insure this car, even after the software upgrade. The insurance companies are telling me that they still won't insure the car even with upgrade because it doesn't stop thieves from breaking into the car and causing comprehensive damage to the car.I can only find a few insurance companies that will insure the car, and the premium cost is twice as much as I pay to insure a car that's worth twice as much money! If our government or NHTSA was truly concerned, they would have demanded that the manufacture make significant change to the ignition/engine starter, i.e., changing out the ignition switch system with a programmed/chipped key, and/or engine starter kill without said key. If the manufacture and the government made this change a required "recall" to properly fix and advertised it nationwide, THEN thieves would at least be less inclined to cause damage, and insurance companies would feel more comfortable about taking the risk. This ongoing expense/problem for me has me seriously considering if anyone in my family should every purchase another KIA/Hyundai product again. Stand behind your product with some INTEGRITY.

NHTSA complaint #11626477 — an unverified report by a vehicle owner.

Mckinney, TX

STRUCTURE:BODY

The car is making a noise that we finally found out it was the hood rattling. Took it to the shop and the hood latch looks to be secure, and non=adjustable. Was told that the rubber adjustable hood bumpers are too short, however the dealer said that they are correct, but agreed they can't be adjusted anymore to eliminate the noise. This gives us great safety concern that the hood is not property secured, or has a defective latch, in addition to the constant noise that the dealer said they will only address within the first 12 months or 12K miles.

NHTSA complaint #11626428 — an unverified report by a vehicle owner.

Mckinney, TX

ENGINE

This car was sold to me without disclosing that the manufacture failed to have a engine security system on the car to at least "deter" auto theft.If the key to the car was programmed/chipped like other cars, it would provide at least some level of protection. I've already stopped car thieves from trying to steal it once by pure luck, but I'm like the thousands out there constantly worried that someone's going to try to take it in lieu of the social media challenges.The horrible settlement that out government gave us was to upgrade the software which provides NO help with deterring thieves from breaking in and trying to steal it.The reimbursement provided in the settlement is complete joke, and doesn't offer to properly repair or reimburse for after-market security systems.This is evident from the fact that insurance companies still won't insure this car, even after the software upgrade. The insurance companies are telling me that they still won't insure the car even with upgrade because it doesn't stop thieves from breaking into the car and causing comprehensive damage to the car.I can only find a few insurance companies that will insure the car, and the premium cost is twice as much as I pay to insure a car that's worth twice as much money! If our government or NHTSA was truly concerned, they would have demanded that the manufacture make significant change to the ignition/engine starter, i.e., changing out the ignition switch system with a programmed/chipped key, and/or engine starter kill without said key. If the manufacture and the government made this change a required "recall" to properly fix and advertised it nationwide, THEN thieves would at least be less inclined to cause damage, and insurance companies would feel more comfortable about taking the risk. This ongoing expense/problem for me has me seriously considering if anyone in my family should every purchase another KIA/Hyundai product again. Stand behind your product with some INTEGRITY.

NHTSA complaint #11626477 — an unverified report by a vehicle owner.

Mckinney, TX

FUEL/PROPULSION SYSTEM

This car was sold to me without disclosing that the manufacture failed to have a engine security system on the car to at least "deter" auto theft.If the key to the car was programmed/chipped like other cars, it would provide at least some level of protection. I've already stopped car thieves from trying to steal it once by pure luck, but I'm like the thousands out there constantly worried that someone's going to try to take it in lieu of the social media challenges.The horrible settlement that out government gave us was to upgrade the software which provides NO help with deterring thieves from breaking in and trying to steal it.The reimbursement provided in the settlement is complete joke, and doesn't offer to properly repair or reimburse for after-market security systems.This is evident from the fact that insurance companies still won't insure this car, even after the software upgrade. The insurance companies are telling me that they still won't insure the car even with upgrade because it doesn't stop thieves from breaking into the car and causing comprehensive damage to the car.I can only find a few insurance companies that will insure the car, and the premium cost is twice as much as I pay to insure a car that's worth twice as much money! If our government or NHTSA was truly concerned, they would have demanded that the manufacture make significant change to the ignition/engine starter, i.e., changing out the ignition switch system with a programmed/chipped key, and/or engine starter kill without said key. If the manufacture and the government made this change a required "recall" to properly fix and advertised it nationwide, THEN thieves would at least be less inclined to cause damage, and insurance companies would feel more comfortable about taking the risk. This ongoing expense/problem for me has me seriously considering if anyone in my family should every purchase another KIA/Hyundai product again. Stand behind your product with some INTEGRITY.

NHTSA complaint #11626477 — an unverified report by a vehicle owner.