FaultScore

FaultScore report

2018 KIA Optima problems

Owners have filed 333 complaints about the 2018 KIA Optima with NHTSA between 2018 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 8 of 20 worst.

C

FaultScore 51/100

Higher is worse. Measured against the other years of the KIA Optima.

How this is worked out

The numbers

333

Complaints

14

Crashes reported

17

Fires reported

11

Injuries reported

42,100 mi

Median mileage at failure

Half of reported failures happened before this

44%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 32 vs 50 Severity 65 vs 50 Early failure 75 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the KIA Optima. 50 means typical for this model; 100 means roughly double.
Severity — 65
12.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 75
44% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2018 compares with every other KIA Optima

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2018 KIA Optima

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 145 43.5%

1 crashes, 10 fires · median 71,400 mi

0 crashes, 2 fires · median 25,000 mi

0 crashes, 2 fires · median 39,463 mi

1 crashes, 1 fires · median 26,475 mi

Brakes 17 5.1%

2 crashes, 0 fires · median 29,913 mi

Lights 14 4.2%

0 crashes, 1 fires · median 32,662 mi

Median failure at 68,000 miles

Steering 12 3.6%

Median failure at 42,100 miles

Median failure at 22,500 miles

Airbags 9 2.7%

7 crashes, 1 fires · median 46,000 mi

Body & Structure 7 2.1%

1 crashes, 0 fires · median 15,625 mi

Driver Assist & Collision Avoidance 5 1.5%

Median failure at 300 miles

Seat Belts 5 1.5%

2 crashes, 0 fires · median 32,500 mi

Stability & Traction Control 3 0.9%

Median failure at 57,000 miles

Doors, Latches & Locks 1 0.3%

Median failure at 121,000 miles

Wheels 1 0.3%

Median failure at 15,000 miles

Tires 1 0.3%

Median failure at 13,151 miles

Windows, Mirrors & Wipers 1 0.3%
Suspension 1 0.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 1.9%
1,000 – 9,999 miles 7 6.5%
10,000 – 24,999 miles 32 29.9%
25,000 – 49,999 miles 22 20.6%
50,000 – 74,999 miles 18 16.8%
75,000 – 99,999 miles 10 9.3%
100,000 – 149,999 miles 16 15.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2018 peak 14 Aug 2026

NHTSA investigations into the 2018 KIA Optima

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP22003 Opened 12 Sep 2022 Closed 12 Dec 2023 ENGINE

Loss of Motive Power

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain...

EA19001 Opened 19 Apr 2019 Closed 19 Sep 2024 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Electrical overstress

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mount...

Recalls on the 2018 KIA Optima

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2023476 17,615 units in Canada

Structure

Issue: On certain vehicles, a part in the trunk release latch could fail. If this happens, the emergency trunk release located inside the trunk compartment may not work properly. This could prevent a person that is trapped inside the trunk from opening it. Safety Risk: If a person is closed inside the trunk compartment, they may not be able to get out. This could create a risk of injury. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to replace the trunk latch base subassembly.

Recall 2021666 712 units in Canada

Engine

Issue: On certain vehicles equipped with a 2.0 L Nu GDI engine, the connecting rod bearings can become damaged. If this happens, the engine could make abnormal knocking noises and/or the oil pressure warning light may turn on. If you continue to drive the vehicle with these symptoms, the engine could fail and/or a fire could occur. An engine failure can cause a sudden loss of power with an inability to restart. Note: Only the Optima Hybrid and Plug-In Hybrid (PHEV) models are affected by this recall. Safety Risk: A sudden loss of engine power could increase the risk of a crash. An engine failure could also create the risk of a fire. Corrective Actions: Kia will notify owners by mail and instruct you to take your vehicle to a dealer for an engine inspection test, to determine if there is bearing damage. If damage is found, the engine will be replaced. Dealers will also install a knock sensor detection system (KSDS) software that will prevent engine damage from potential excessive connecting rod bearing wear. Note: Kia recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, Kia advises you to immediately visit a Kia dealership to have your vehicle diagnosed.

Recall 2019143 79,301 units in Canada

Engine

Issue: Kia Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure may cause a sudden loss of power with an inability to restart. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Vehicles repaired under Service Campaign SC023 already have this software update.

Recall 2019098 760 units in Canada

Fuel System

Issue: When the engine was replaced under warranty or under Kia's Product Improvement Campaign SC023, the high pressure fuel pipe may not have been properly installed on the fuel pump outlet. A fuel leak could occur if the pipe was damaged, misaligned or improperly torqued during the recall repair. Safety Risk: Leaking fuel in the presence of an ignition source could increase the risk of a fire. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer for an inspection. If fuel leakage is detected, the fuel pipe will be replaced with a new one.

Recall 2018132 112 units in Canada

Powertrain

On certain plug-in hybrid vehicles, the battery Voltage Protection Device (VPD) switch could inadvertently activate. If the VPD switch is activated, electricity to the vehicle's electric motor may be disconnected. If this occurs while the vehicle is driven under Electric Vehicle (EV) mode, the vehicle may experience a loss of motive power, which could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will remove the current VPD switch and install two newly designed battery management systems containing new overvoltage protection devices. The corresponding wiring harness will also be installed. Note: This condition would result in the of the “Check Hybrid System" warning light illuminating.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Manchester, PA Crash 1 injured

SEAT BELTS

I was run off the road by a drunk driver I hit a tree at 35MPH MY AIR BAGS DID NOT DEPLOY NOR DID MY SEAT BELT LOCK!!!! I NOW HAVE MULTIPLE INJURIES I HAVE BROKEN BONES ALL THROUGHOUT MY FACE!!!!! A SEVERE CONCUSSION!!!!! Any time I call the the customer care center and try and get information or call someone I either get hung up or gave the run around and then hung up on my mother in law has also tried calling and have received the same response this is so unacceptable and unprofessional.

NHTSA complaint #11751435 — an unverified report by a vehicle owner.

Manchester, PA Crash 1 injured

AIR BAGS

I was run off the road by a drunk driver I hit a tree at 35MPH MY AIR BAGS DID NOT DEPLOY NOR DID MY SEAT BELT LOCK!!!! I NOW HAVE MULTIPLE INJURIES I HAVE BROKEN BONES ALL THROUGHOUT MY FACE!!!!! A SEVERE CONCUSSION!!!!! Any time I call the the customer care center and try and get information or call someone I either get hung up or gave the run around and then hung up on my mother in law has also tried calling and have received the same response this is so unacceptable and unprofessional.

NHTSA complaint #11751435 — an unverified report by a vehicle owner.

Biggs, CA Crash 1 injured

AIR BAGS

I was rearended, all air bags deployed except steeringwheel

NHTSA complaint #11701751 — an unverified report by a vehicle owner.

Yonkers, NY Fire

EXTERIOR LIGHTING

My cars bulbs have been blowing on a regular basis for two years..some of the bulb connections are catching fire and exploding .Ive changed on numerous occasions but doesn’t matter even with new fittings…obviously an electric problem

NHTSA complaint #11681636 — an unverified report by a vehicle owner.

Yonkers, NY Fire

ELECTRICAL SYSTEM

My cars bulbs have been blowing on a regular basis for two years..some of the bulb connections are catching fire and exploding .Ive changed on numerous occasions but doesn’t matter even with new fittings…obviously an electric problem

NHTSA complaint #11681636 — an unverified report by a vehicle owner.

at 96,145 miles New Lenox, IL Crash

AIR BAGS

The contact called on behalf of his son who owned a 2018 Kia Optima. The contact stated that while driving at approximately 25 MPH, the front of the vehicle crashed into the rear end of the vehicle that was in front of him whom made a sudden stop. The contact was concerned that the air bags were not deployed. No warning lights was illuminated. A police report was filed. No medical attention was sought, and no injuries were sustained. The vehicle was pronounced totaled at the scene. The contact attempted to contact the manufacturer however, received no response. The failure mileage was 96,145.

NHTSA complaint #11662673 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 136,000 miles Forsyth, GA

ENGINE

The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate and failed to exceed 52 MPH. The vehicle shut off. The contact stated that the engine was running rough while stationary and the vehicle shut off without warning. The vehicle was taken to an Auto Parts Store, where it was diagnosed, and it was determined that the vehicle was in LIMP Mode with knock sensor codes displayed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 136,000.

NHTSA complaint #11758363 — an unverified report by a vehicle owner.

Palm Beach Gardens, FL

ENGINE AND ENGINE COOLING

See attached document for complaint.

NHTSA complaint #11752131 — an unverified report by a vehicle owner.

Manchester, PA Crash 1 injured

SEAT BELTS

I was run off the road by a drunk driver I hit a tree at 35MPH MY AIR BAGS DID NOT DEPLOY NOR DID MY SEAT BELT LOCK!!!! I NOW HAVE MULTIPLE INJURIES I HAVE BROKEN BONES ALL THROUGHOUT MY FACE!!!!! A SEVERE CONCUSSION!!!!! Any time I call the the customer care center and try and get information or call someone I either get hung up or gave the run around and then hung up on my mother in law has also tried calling and have received the same response this is so unacceptable and unprofessional.

NHTSA complaint #11751435 — an unverified report by a vehicle owner.

Manchester, PA Crash 1 injured

AIR BAGS

I was run off the road by a drunk driver I hit a tree at 35MPH MY AIR BAGS DID NOT DEPLOY NOR DID MY SEAT BELT LOCK!!!! I NOW HAVE MULTIPLE INJURIES I HAVE BROKEN BONES ALL THROUGHOUT MY FACE!!!!! A SEVERE CONCUSSION!!!!! Any time I call the the customer care center and try and get information or call someone I either get hung up or gave the run around and then hung up on my mother in law has also tried calling and have received the same response this is so unacceptable and unprofessional.

NHTSA complaint #11751435 — an unverified report by a vehicle owner.

Philadelphia, PA

ENGINE

I’ve had my 2018 kia optima for round about two years.I only got this car because they refused to replace my previous engine on my 2015 Kia optima,even though I had a warranty but that’s another story(Kia on the Blvd).This car have given me problems from the start.Going through oil in less than a month,which they can never find a leak,not being able to go over a certain speed before I start to hear noises.Ive complained about noises,they act like they can’t hear,and said nothing is wrong with the engine when previously checked.My check engine light has came on twice and both times the car was malfunctioning on the highway resulting in me have to get a tow.First it was plugs replacement now I need a whole new engine.I really don’t know what to do at this point.I believe they sold me a faulty car

NHTSA complaint #11749282 — an unverified report by a vehicle owner.

West Bend, WI

SERVICE BRAKES

Purchased vehicle from a used car dealership. Had it a few months before brake pedal started losing pressure and going to floor. Had master cylinder replaced. A few months later, brake light started coming on when accelerating. New master cylinder had leaked into brake booster. Had master cylinder replaced along with brake booster. A few weeks later and brake pedal is losing pressure again

NHTSA complaint #11748040 — an unverified report by a vehicle owner.

Raymore, MO

ENGINE

The car burns oil within a week of getting an oil change. It was only driven a 200 miles before all of the oil was burned out. This has been a consistent issue with this car that the oil burns at an extreme rate. This is a safety risk as it could lead to engine overheating, the engine could stall out due to the fast burning of the oil, or a potential fire hazard while driving. The oil light will come on for a second and at that point, the oil is already EXTREMELY too low. I brought the car to the mechanic and they have told me multiple times that there is no leak or anything. The mechanic says that the car simply is burning oil too fast.

NHTSA complaint #11746528 — an unverified report by a vehicle owner.

at 1,500 miles Pocatello, ID

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, there was an abnormal odor and a knocking sound coming from the engine. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the issue. The vehicle was not repaired. The issue persisted. The contact stated that the vehicle was later returned to the dealer to be repaired under a service campaign involving the engine control unit (ECU). Shortly after the vehicle was repaired, the ECU failure message was displayed. The vehicle subsequently became inoperable. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 1,500.

NHTSA complaint #11745997 — an unverified report by a vehicle owner.

Atlanta, GA

UNKNOWN OR OTHER

2018 Kia Optima Dealer Ed Voyles Kia Smyrna began Recall SC340. Vehicle drove in running. Dealer flashed ECM software, discovered non-original engine/ECU. Vehicle now won’t start. Dealer document states 'will not start after recall.' Dealer refuses to restore to running condition citing prior repairs. This violates 49 USC 30120

NHTSA complaint #11743257 — an unverified report by a vehicle owner.

at 121,000 miles Oklahoma City, OK

ENGINE AND ENGINE COOLING

The contact owns a 2018 Kia Optima. The contact stated that while attempting to accelerate from a standing start the vehicle had experience sever jerking and hesitation. Also, the vehicle has experience oil consumption problems and the contact constantly added engine oil. The cause of the failures were not determine. Also, the hood latch had malfunctioned and the hood could not opened to add oil to the engine. The cause of the failures were not determined. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 121,000.

NHTSA complaint #11736008 — an unverified report by a vehicle owner.

at 121,000 miles Oklahoma City, OK

LATCHES/LOCKS/LINKAGES

The contact owns a 2018 Kia Optima. The contact stated that while attempting to accelerate from a standing start the vehicle had experience sever jerking and hesitation. Also, the vehicle has experience oil consumption problems and the contact constantly added engine oil. The cause of the failures were not determine. Also, the hood latch had malfunctioned and the hood could not opened to add oil to the engine. The cause of the failures were not determined. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 121,000.

NHTSA complaint #11736008 — an unverified report by a vehicle owner.

Alexandria, VA

ENGINE

2018 Kia Optima LX, 2.4L GDI Theta II engine. Approximately 128,000 miles. Reporting severe internal oil consumption that has progressed to engine misfire and shaking, consistent with late-stage Theta II connecting rod bearing failure. The vehicle is now unsafe to drive and has been parked. Timeline: Purchased as a Certified Pre-Owned vehicle in December 2021. Excessive oil consumption began shortly after purchase. For approximately 4.5 years I have added about 1 quart of oil every 2 weeks to keep the engine from running dry. No external leaks have ever been found by any mechanic. Multiple independent mechanics attempted diagnosis and repair over this period. None resolved the issue. The vehicle has now developed a pronounced shake and apparent engine misfire, the textbook progression to rod bearing failure documented in NHTSA investigation PE19-004 and prior recalls/campaigns 17V-224, SC147, and SC172. Safety concerns: Sudden engine seizure or stall at highway speed creates a serious crash risk for me and surrounding traffic. Theta II 2.4L GDI rod bearing failure has been associated with under-hood fires. The defect develops gradually with no warning to the driver beyond elevated oil consumption, which is frequently dismissed as normal until catastrophic failure occurs. I am filing this complaint to document the failure and to add to NHTSA's data on the Theta II GDI 2.4L engine in 2018–2019 Optimas. This model year was excluded from the original 2017 recall but is included in the Hyundai and Kia Engine Litigation class settlement and the lifetime engine warranty extension. My vehicle's symptoms match the defect pattern exactly. I will pursue warranty engine replacement, but I want this safety failure on the federal record regardless of how Kia responds.

NHTSA complaint #11734333 — an unverified report by a vehicle owner.

Valdosta, GA

ENGINE

Consuming fuel to the amount of roughly 1/2 quart per 150 miles. Vehicle has been inspected by mechanic and the oil pan, oil filter, and PCV valve has been replaced and engine oil UV dye added and cycled with no leaks found. The risk is that if not rigorously checked often, the engine will malfunction because the car runs out of oil. I have had my mechanic checking this car since I purchased it in January 2026. We have had to replace the oil pan and do two full oil changes with three separate quarts of oil being added in between all of that to keep it topped up. My mechanic agrees that the engine is consuming oil at an extremely high rate. My mechanic and a mechanic at the dealership where I purchased it are the only one who has inspected the car for this issue so far. The mechanic at the dealership is who recommended we replace the oil pan to see if that fixed the leak, which my personal mechanic did. Yes the critical engine failure lamp illuminates on the dashboard when the oil ran out the first time while I was driving it. This was how I discovered that there was an oil leak. This specific incident occurred three weeks after I purchased the car which I bought in mid-January of 2026.

NHTSA complaint #11731478 — an unverified report by a vehicle owner.

Margate, FL

UNKNOWN OR OTHER

I am submitting this complaint regarding ongoing and persistent mechanical issues with my vehicle since the time of purchase. The vehicle has repeatedly shut off unexpectedly, creating a serious safety concern. Initially, I suspected the issue might be related to the battery, and I have replaced the battery twice within the past 4 years. However, the problem has continued. In January, the vehicle began shaking and shutting down again. I took it to a mechanic, who diagnosed the issue as faulty spark plugs and an ignition coil. The diagnostic codes provided were P0303 and P0456, and the recommended repairs were completed. Approximately one month later, the vehicle began shutting off again. I then took it to the dealership, where I was advised that the valve cover gasket needed to be replaced, along with the belts, and that a fuel system cleaning was required. I subsequently had these repairs completed by my mechanic. Less than a week after completing those repairs, the vehicle once again began shutting down. A diagnostic scan then produced code P123300. In addition to these repeated shutdowns, the vehicle consumes an excessive amount of oil, has poor acceleration, and continues to stall unexpectedly both while driving on the road and while idling, such as in a drive thru. These recurring issues have made the vehicle unreliable and unsafe. I am concerned about the risk of the vehicle shutting off while in motion, which could lead to a dangerous situation. I am requesting that this matter be reviewed for potential defects or safety-related concerns.

NHTSA complaint #11725280 — an unverified report by a vehicle owner.

Margate, FL

ELECTRICAL SYSTEM

I am submitting this complaint regarding ongoing and persistent mechanical issues with my vehicle since the time of purchase. The vehicle has repeatedly shut off unexpectedly, creating a serious safety concern. Initially, I suspected the issue might be related to the battery, and I have replaced the battery twice within the past 4 years. However, the problem has continued. In January, the vehicle began shaking and shutting down again. I took it to a mechanic, who diagnosed the issue as faulty spark plugs and an ignition coil. The diagnostic codes provided were P0303 and P0456, and the recommended repairs were completed. Approximately one month later, the vehicle began shutting off again. I then took it to the dealership, where I was advised that the valve cover gasket needed to be replaced, along with the belts, and that a fuel system cleaning was required. I subsequently had these repairs completed by my mechanic. Less than a week after completing those repairs, the vehicle once again began shutting down. A diagnostic scan then produced code P123300. In addition to these repeated shutdowns, the vehicle consumes an excessive amount of oil, has poor acceleration, and continues to stall unexpectedly both while driving on the road and while idling, such as in a drive thru. These recurring issues have made the vehicle unreliable and unsafe. I am concerned about the risk of the vehicle shutting off while in motion, which could lead to a dangerous situation. I am requesting that this matter be reviewed for potential defects or safety-related concerns.

NHTSA complaint #11725280 — an unverified report by a vehicle owner.

Margate, FL

FUEL/PROPULSION SYSTEM

I am submitting this complaint regarding ongoing and persistent mechanical issues with my vehicle since the time of purchase. The vehicle has repeatedly shut off unexpectedly, creating a serious safety concern. Initially, I suspected the issue might be related to the battery, and I have replaced the battery twice within the past 4 years. However, the problem has continued. In January, the vehicle began shaking and shutting down again. I took it to a mechanic, who diagnosed the issue as faulty spark plugs and an ignition coil. The diagnostic codes provided were P0303 and P0456, and the recommended repairs were completed. Approximately one month later, the vehicle began shutting off again. I then took it to the dealership, where I was advised that the valve cover gasket needed to be replaced, along with the belts, and that a fuel system cleaning was required. I subsequently had these repairs completed by my mechanic. Less than a week after completing those repairs, the vehicle once again began shutting down. A diagnostic scan then produced code P123300. In addition to these repeated shutdowns, the vehicle consumes an excessive amount of oil, has poor acceleration, and continues to stall unexpectedly both while driving on the road and while idling, such as in a drive thru. These recurring issues have made the vehicle unreliable and unsafe. I am concerned about the risk of the vehicle shutting off while in motion, which could lead to a dangerous situation. I am requesting that this matter be reviewed for potential defects or safety-related concerns.

NHTSA complaint #11725280 — an unverified report by a vehicle owner.

Milner, GA

UNKNOWN OR OTHER

My teenage daughter regularly drives this vehicle. The vehicle began experiencing significant oil consumption, oil leaks, and intermittent loss of power. During an early inspection at an independent repair facility, a check engine code P1326 was identified. Due to the symptoms and diagnostic code, the repair facility advised that the vehicle could be heading toward engine failure and recommended that the vehicle be taken to an authorized dealership because potential engine issues may fall under manufacturer warranty coverage. The vehicle was then towed to an authorized dealership. During the first visit, the dealership retained the vehicle for an extended period of time, approximately two months. During that visit, several recommended services were completed, including replacement of spark plugs, ignition wires, and replacement of the valve cover gasket along with other recommended maintenance. During that visit, it was also stated that the vehicle has a known issue with excessive oil consumption. Because of this, the oil level is checked weekly and oil is added as needed. I also informed the dealership that the independent repair facility had identified code P1326, but I was told that the dealership diagnostic codes were different. After these repairs, the vehicle experienced another incident where it lost power and began idling roughly while being driven on a busy highway. The vehicle was taken back to the dealership. During that visit, it was stated that the fuel injector harness and oil pressure sensor needed to be replaced. The dealership also indicated that the spark plugs needed to be replaced again, even though they had been replaced at the same dealership less than a year earlier. At that time, I asked if the vehicle would be safe to drive for approximately one week because I needed to travel out of town and my daughter would need the vehicle. The dealership advised that it was safe to drive during that time. The vehicle was then brought back to the deal

NHTSA complaint #11723632 — an unverified report by a vehicle owner.

Milner, GA

STRUCTURE:BODY

My teenage daughter regularly drives this vehicle. The vehicle began experiencing significant oil consumption, oil leaks, and intermittent loss of power. During an early inspection at an independent repair facility, a check engine code P1326 was identified. Due to the symptoms and diagnostic code, the repair facility advised that the vehicle could be heading toward engine failure and recommended that the vehicle be taken to an authorized dealership because potential engine issues may fall under manufacturer warranty coverage. The vehicle was then towed to an authorized dealership. During the first visit, the dealership retained the vehicle for an extended period of time, approximately two months. During that visit, several recommended services were completed, including replacement of spark plugs, ignition wires, and replacement of the valve cover gasket along with other recommended maintenance. During that visit, it was also stated that the vehicle has a known issue with excessive oil consumption. Because of this, the oil level is checked weekly and oil is added as needed. I also informed the dealership that the independent repair facility had identified code P1326, but I was told that the dealership diagnostic codes were different. After these repairs, the vehicle experienced another incident where it lost power and began idling roughly while being driven on a busy highway. The vehicle was taken back to the dealership. During that visit, it was stated that the fuel injector harness and oil pressure sensor needed to be replaced. The dealership also indicated that the spark plugs needed to be replaced again, even though they had been replaced at the same dealership less than a year earlier. At that time, I asked if the vehicle would be safe to drive for approximately one week because I needed to travel out of town and my daughter would need the vehicle. The dealership advised that it was safe to drive during that time. The vehicle was then brought back to the deal

NHTSA complaint #11723632 — an unverified report by a vehicle owner.

Milner, GA

ENGINE

My teenage daughter regularly drives this vehicle. The vehicle began experiencing significant oil consumption, oil leaks, and intermittent loss of power. During an early inspection at an independent repair facility, a check engine code P1326 was identified. Due to the symptoms and diagnostic code, the repair facility advised that the vehicle could be heading toward engine failure and recommended that the vehicle be taken to an authorized dealership because potential engine issues may fall under manufacturer warranty coverage. The vehicle was then towed to an authorized dealership. During the first visit, the dealership retained the vehicle for an extended period of time, approximately two months. During that visit, several recommended services were completed, including replacement of spark plugs, ignition wires, and replacement of the valve cover gasket along with other recommended maintenance. During that visit, it was also stated that the vehicle has a known issue with excessive oil consumption. Because of this, the oil level is checked weekly and oil is added as needed. I also informed the dealership that the independent repair facility had identified code P1326, but I was told that the dealership diagnostic codes were different. After these repairs, the vehicle experienced another incident where it lost power and began idling roughly while being driven on a busy highway. The vehicle was taken back to the dealership. During that visit, it was stated that the fuel injector harness and oil pressure sensor needed to be replaced. The dealership also indicated that the spark plugs needed to be replaced again, even though they had been replaced at the same dealership less than a year earlier. At that time, I asked if the vehicle would be safe to drive for approximately one week because I needed to travel out of town and my daughter would need the vehicle. The dealership advised that it was safe to drive during that time. The vehicle was then brought back to the deal

NHTSA complaint #11723632 — an unverified report by a vehicle owner.

Encinitas, CA

STRUCTURE:BODY

About a month ago my paint on my 2018 Kia Optima snow white pearl car started bubbling, then it turned into peeling and has since then been coming off more and more. It is occurring right under the back seat of the drivers side window. Reading into this issue more, it is happening to many who own a Kia Optima owners, especially those who own the snow white pearl color. Kia is not helping customers who are out of warranty but since this is a manufacturer defect they should be, even if they are out of warranty.

NHTSA complaint #11722839 — an unverified report by a vehicle owner.

Savannah, GA

UNKNOWN OR OTHER

It started with the oil. I constantly have to add oil. when it first started that’s what I was doing just adding oil. Then it got worse the engine light started to come on and it no longer gives me the low oil warning. I took it to the dealership and it was there for about three weeks. They said that the car needed a system update, they updated it and i took it home after that. Its been about a year since then and my car is still having the same issue and getting worse. I had to change the spark plugs a few times since then i also have oil coming out the back pipe and it’s been doing this since before I took it to the dealership. I also had to spend money on a rental car while it was at the dealership.

NHTSA complaint #11710029 — an unverified report by a vehicle owner.

Savannah, GA

ENGINE

It started with the oil. I constantly have to add oil. when it first started that’s what I was doing just adding oil. Then it got worse the engine light started to come on and it no longer gives me the low oil warning. I took it to the dealership and it was there for about three weeks. They said that the car needed a system update, they updated it and i took it home after that. Its been about a year since then and my car is still having the same issue and getting worse. I had to change the spark plugs a few times since then i also have oil coming out the back pipe and it’s been doing this since before I took it to the dealership. I also had to spend money on a rental car while it was at the dealership.

NHTSA complaint #11710029 — an unverified report by a vehicle owner.

Commerce, GA

ELECTRICAL SYSTEM

I turned the car off, it had difficulty turning back on and the brake pedal got really hard. I had to wait about 30-45 minutes and then I was able to get the car started and brake pedal back to normal and no lights. Recently, I left the car on to run into a shop real quick and come back out. When I got back to the car, the power steering light, battery, and warning light?(amber triangle with ! In the center of it) were all on. I rev the engine and the issue went away for a quick second but then came back on. To avoid turning my car off and being stuck, I just shift to reverse and tried to leave. I’m backing out of the spot and now the backup camera is going in and out lights flashing on the dash and I’m trying to brake but the brake pedal isn’t registering and next thing you know, I’ve backed into a guard rail. On the way to drop my kids off at the babysitter, I was coming to a stop sign, and my car wouldn’t brake, i went through oncoming trafic and had to run off the road. KIA did a multi point inspection a few months apart from one another. One the car tested fine, then the second time they are saying a brake booster and no engine oil in the vehicle and that the car is basically trash. The oil light goes on and off and I can smell burning oil. I still owe 7 grand on this car and I just bought it last year and it was seamingly fine.

NHTSA complaint #11709575 — an unverified report by a vehicle owner.

Commerce, GA

ENGINE

I turned the car off, it had difficulty turning back on and the brake pedal got really hard. I had to wait about 30-45 minutes and then I was able to get the car started and brake pedal back to normal and no lights. Recently, I left the car on to run into a shop real quick and come back out. When I got back to the car, the power steering light, battery, and warning light?(amber triangle with ! In the center of it) were all on. I rev the engine and the issue went away for a quick second but then came back on. To avoid turning my car off and being stuck, I just shift to reverse and tried to leave. I’m backing out of the spot and now the backup camera is going in and out lights flashing on the dash and I’m trying to brake but the brake pedal isn’t registering and next thing you know, I’ve backed into a guard rail. On the way to drop my kids off at the babysitter, I was coming to a stop sign, and my car wouldn’t brake, i went through oncoming trafic and had to run off the road. KIA did a multi point inspection a few months apart from one another. One the car tested fine, then the second time they are saying a brake booster and no engine oil in the vehicle and that the car is basically trash. The oil light goes on and off and I can smell burning oil. I still owe 7 grand on this car and I just bought it last year and it was seamingly fine.

NHTSA complaint #11709575 — an unverified report by a vehicle owner.

Commerce, GA

SERVICE BRAKES

I turned the car off, it had difficulty turning back on and the brake pedal got really hard. I had to wait about 30-45 minutes and then I was able to get the car started and brake pedal back to normal and no lights. Recently, I left the car on to run into a shop real quick and come back out. When I got back to the car, the power steering light, battery, and warning light?(amber triangle with ! In the center of it) were all on. I rev the engine and the issue went away for a quick second but then came back on. To avoid turning my car off and being stuck, I just shift to reverse and tried to leave. I’m backing out of the spot and now the backup camera is going in and out lights flashing on the dash and I’m trying to brake but the brake pedal isn’t registering and next thing you know, I’ve backed into a guard rail. On the way to drop my kids off at the babysitter, I was coming to a stop sign, and my car wouldn’t brake, i went through oncoming trafic and had to run off the road. KIA did a multi point inspection a few months apart from one another. One the car tested fine, then the second time they are saying a brake booster and no engine oil in the vehicle and that the car is basically trash. The oil light goes on and off and I can smell burning oil. I still owe 7 grand on this car and I just bought it last year and it was seamingly fine.

NHTSA complaint #11709575 — an unverified report by a vehicle owner.