FaultScore

FaultScore report

2012 KIA Optima problems

Owners have filed 1,263 complaints about the 2012 KIA Optima with NHTSA between 2011 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 2 of 20 worst.

D

FaultScore 80/100

Higher is worse. Measured against the other years of the KIA Optima.

How this is worked out

The numbers

1,263

Complaints

37

Crashes reported

120

Fires reported

32

Injuries reported

80,000 mi

Median mileage at failure

Half of reported failures happened before this

21%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 77 vs 50 Early failure 35 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the KIA Optima. 50 means typical for this model; 100 means roughly double.
Severity — 77
15% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 35
21% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2012 compares with every other KIA Optima

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2012 KIA Optima

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 418 33.1%

4 crashes, 63 fires · median 100,000 mi

Steering 188 14.9%

3 crashes, 1 fires · median 54,000 mi

4 crashes, 18 fires · median 78,437 mi

Brakes 88 7.0%

4 crashes, 9 fires · median 77,000 mi

1 crashes, 9 fires · median 80,000 mi

0 crashes, 5 fires · median 80,000 mi

1 crashes, 1 fires · median 78,992 mi

Airbags 48 3.8%

8 crashes, 0 fires · median 84,000 mi

1 crashes, 2 fires · median 72,500 mi

4 crashes, 8 fires · median 47,700 mi

Lights 32 2.5%

1 crashes, 0 fires · median 94,000 mi

0 crashes, 2 fires · median 47,000 mi

Suspension 18 1.4%

3 crashes, 0 fires · median 21,000 mi

0 crashes, 1 fires · median 74,385 mi

Seats 8 0.6%

Median failure at 3,000 miles

Wheels 8 0.6%

Median failure at 25,500 miles

Tires 7 0.6%

1 crashes, 0 fires · median 30,000 mi

Seat Belts 5 0.4%

1 crashes, 1 fires · median 50,000 mi

Equipment & Accessories 3 0.2%

1 crashes, 0 fires · median 12,187 mi

Doors, Latches & Locks 2 0.2%

Median failure at 56,144 miles

Driver Assist & Collision Avoidance 1 0.1%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 34 59.6%
Sun/Moon Roof Assembly 13 22.8%
Headlights 3 5.3%
Temporary/Emergency Spare Tire 2 3.5%
Brake Lights 2 3.5%
Driver Clockspring/Spiral Cassette 1 1.8%
Adaptive Cruise Control 1 1.8%
Antilock 1 1.8%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 57 6.6%
1,000 – 9,999 miles 36 4.2%
10,000 – 24,999 miles 59 6.9%
25,000 – 49,999 miles 87 10.1%
50,000 – 74,999 miles 141 16.4%
75,000 – 99,999 miles 169 19.7%
100,000 – 149,999 miles 239 27.8%
150,000+ miles 72 8.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2011 peak 25 Jul 2026

NHTSA investigations into the 2012 KIA Optima

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

AQ23002 Opened 17 Nov 2023 Still open SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...

DP22003 Opened 12 Sep 2022 Closed 12 Dec 2023 ENGINE

Loss of Motive Power

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain...

EA21003 Opened 22 Dec 2021 Closed 5 Feb 2024 ENGINE

Engine Fires

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine...

DP21003 Opened 12 Nov 2021 Closed 20 Jun 2023 VEHICLE SPEED CONTROL:THROTTLE

Throttle control system vulnerabilities

The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can b...

PE19004 Opened 29 Mar 2019 Closed 22 Dec 2021 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Non-crash Vehicle Fires

During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines (approximately 1.7 million vehicles). ODI also reviewed field and other data on other Kia vehicles (approximately 3.6 million additional vehicles) equipped with the same engines use...

DP18003 Opened 21 Aug 2018 Closed 10 May 2019 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Non-crash Vehicle Fires

In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI)...

RQ17003 Opened 18 May 2017 Closed 22 Dec 2021 ENGINE

Scope and Timeliness

NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil...

Recalls on the 2012 KIA Optima

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

23V652000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

22V560000

STRUCTURE:BODY:ROOF AND PILLARS

Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.

Risk: A plate that detaches during a crash may strike an occupant, increasing their risk of injury.

18V907000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

18V363000

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.

Risk: If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

17V224000

ENGINE AND ENGINE COOLING:ENGINE

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Risk: Bearing wear may result in the engine seizing, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2023529 276,225 units in Canada

Brakes

Issue: On certain vehicles, the brake hydraulic electronic control unit (HECU) could short circuit. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuse(s) for the HECU. Kia recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2020597 39,658 units in Canada

Engine

Issue: On certain vehicles equipped with a 2.0 L NU GDI or 2.4 L Theta II MPI engine, an engine compartment fire could occur while driving. Kia is conducting this recall as a preventative measure to prevent fire risk due to potential fuel leaks, oil leaks and/or engine damage. In some situations, you may notice any of the following symptoms: there could be an abnormal knocking noise from the engine; the check engine light and/or the oil pressure warning light could turn on; you may smell fuel, burning or smoke; or you may notice oil leaks. If you continue to drive the vehicle with these symptoms, the engine could fail and/or a fire could occur. An engine failure can cause a sudden loss of power with an inability to restart. Note: For the Optima model, only the Optima Hybrid is affected by this recall. Safety Risk: An engine compartment fire can create a risk of injury. A sudden loss of engine power could increase the risk of a crash. Corrective Action: Kia will notify owners by mail and instruct you to take your vehicle to a dealer for an inspection of the engine and engine compartment. The dealer will inspect for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, if necessary. Kia will also perform a Knock Sensor Detection System (KSDS) software update free of charge, once it is available for your vehicle. This update will detect and prevent engine damage from worn connecting rod bearings.

Recall 2019153 29,501 units in Canada

Engine

Issue: Kia Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure may cause a sudden loss of power with an inability to restart. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Vehicles repaired under Service Campaign SC025 already have this software update.

Recall 2018742 2,878 units in Canada

Fuel System

On certain vehicles, when repairs were completed under recall campaign 2017-199 (Kia RC109), the high pressure fuel pipe may not have been properly installed on the fuel pump outlet. A fuel leak could occur if the pipe was damaged, misaligned or improperly torqued during the recall repair. A fuel leak, in the presence of an ignition source, could create the risk of a fire causing injury and/or damage to property. Correction: Dealers will inspect the connections of the high pressure fuel pipe to the fuel pump outlet for leaking fuel. If leaking fuel is detected, the fuel pipe will be replaced with a new one.

Recall 2018301 65,548 units in Canada

Airbag

On certain gasoline and hybrid engine vehicles, the circuits within the airbag control unit may become damaged. This could cause the airbags and seat belt pretensioners to not deploy in certain collisions where deployment is warranted, which could increase the risk of injury to vehicle occupants. Correction: Dealers will install a wire harness kit between the ACU connector and vehicle harness connector as necessary. Note: This recall does not affect the 2013 model year Optima Hybrid.

Recall 2017199 37,504 units in Canada

Engine

On certain vehicles equipped with 2.0L and 2.4L engines, the engine may contain residual metallic debris from factory machining operations. If debris is present, it could potentially restrict oil flow to the main bearings and rod bearings and could lead to premature wear. If the vehicle continues to be driven with worn bearings, the bearings could fail, which could cause an engine stall while the vehicle is in motion, resulting in loss of motive power which could increase the risk of a crash causing injury and/or property damage. Worn bearings could also result in the illumination of the oil pressure lamp in the instrument cluster. Correction: Dealers will inspect, and if necessary, replace the engine sub-assembly.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

South Ozone Park, NY Fire

UNKNOWN OR OTHER

Entire vehicle got burned while driving on the highway, the car is available at the impound shop for inspection. I was driving the car on the highway during the hours of rush hour when the car started burning, there were many drivers around on the other lanes. The NY Fire Department battalion and the NYPD responded to the scene and we have reports. The car was inspected by the NY fire department and a KIA inspector. There were no lamps or any warnings signs nor messages of any problem or failure.

NHTSA complaint #11752134 — an unverified report by a vehicle owner.

Fresno, CA Fire 1 injured

ELECTRICAL SYSTEM

Unknown but We were driving home from friant in motion when the car died and started smoking, no indication light were on before until after the incident all warning lights were on dash. Our lives were put at risk due to this. We were not able to control steering wheel or to get out of the way of traffic.

NHTSA complaint #11720852 — an unverified report by a vehicle owner.

Fresno, CA Fire 1 injured

ENGINE

Unknown but We were driving home from friant in motion when the car died and started smoking, no indication light were on before until after the incident all warning lights were on dash. Our lives were put at risk due to this. We were not able to control steering wheel or to get out of the way of traffic.

NHTSA complaint #11720852 — an unverified report by a vehicle owner.

at 84,000 miles Barnegat, NJ Crash 1 injured

AIR BAGS

The contact owned a 2012 Kia Optima. The contact stated that, while stopped and attempting to complete a left turn an SUV failed to yield and collided with the front driver side of her vehicle. As a result, the contact lost control of the vehicle, spun across the intersection, and careened off the roadway only coming to a complete stop after colliding head-on with a tree. The contact also stated that the seat belt Emergency Locking Retractor failed to deploy allowing her to jolt forward violently and hit her head on the steering wheel. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility but had yet to deemed a total lost by the contacts insurance provider. A police report was filed, and injuries were reported. The contact was later transported to an area hospital and treated for chest pain and neck pain. The contact also received an MRI due to possible concussion. The manufacturer was not notified of the failure. The failure mileage was 84,000.

NHTSA complaint #11694067 — an unverified report by a vehicle owner.

Unknown, UN Fire

ENGINE AND ENGINE COOLING

Dear NHTSA, I am submitting a formal complaint regarding my 2012 Kia Optima, which experienced an engine fire directly related to the defects identified in Kia Safety Recalls SC147, SC200, and SC201. On XXX, my vehicle’s engine failed and caught fire. This is the exact condition covered by the above recalls, which state that affected engines may seize, stall, or ignite. I have been in contact with both a Kia dealership and Kia Consumer Affairs for close to a month without any resolution. The dealership has confirmed that my car requires a complete engine replacement, but Kia has refused to address the recall issue, claiming that other unrelated recalls were not performed. When I previously contacted dealerships to schedule recall repairs, I was told that parts were not available, which prevented me from completing them. In addition to the engine failure, the fire also caused my starter to fail. I was forced to purchase a replacement starter out of pocket, which has added to my financial hardship. I believe I am owed compensation for this expense, as it was a direct result of the safety defect. This situation has caused me severe financial strain, as I relied on my vehicle for work and currently have no income due to its inoperability. Kia has not provided a timeline for repairs, towing coverage, or written confirmation that they remain obligated to remedy this federally mandated safety defect. I am requesting that NHTSA investigate Kia’s refusal to fulfill its recall obligations and intervene to ensure that my vehicle is repaired or replaced in compliance with federal recall requirements. My vehicle details are as follows: •Year/Make/Model: 2012 Kia Optima •VIN: XXXX •Recalls involved: SC147, SC200, SC201 •Incident: Engine fire, vehicle no longer drivable; starter also failed due to fire Please advise on next steps. Thank you for your time and attention to this matter. Sincerely, XXXX XXXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11692397 — an unverified report by a vehicle owner.

Unknown, UN Fire

FIRERELATED

Dear NHTSA, I am submitting a formal complaint regarding my 2012 Kia Optima, which experienced an engine fire directly related to the defects identified in Kia Safety Recalls SC147, SC200, and SC201. On XXX, my vehicle’s engine failed and caught fire. This is the exact condition covered by the above recalls, which state that affected engines may seize, stall, or ignite. I have been in contact with both a Kia dealership and Kia Consumer Affairs for close to a month without any resolution. The dealership has confirmed that my car requires a complete engine replacement, but Kia has refused to address the recall issue, claiming that other unrelated recalls were not performed. When I previously contacted dealerships to schedule recall repairs, I was told that parts were not available, which prevented me from completing them. In addition to the engine failure, the fire also caused my starter to fail. I was forced to purchase a replacement starter out of pocket, which has added to my financial hardship. I believe I am owed compensation for this expense, as it was a direct result of the safety defect. This situation has caused me severe financial strain, as I relied on my vehicle for work and currently have no income due to its inoperability. Kia has not provided a timeline for repairs, towing coverage, or written confirmation that they remain obligated to remedy this federally mandated safety defect. I am requesting that NHTSA investigate Kia’s refusal to fulfill its recall obligations and intervene to ensure that my vehicle is repaired or replaced in compliance with federal recall requirements. My vehicle details are as follows: •Year/Make/Model: 2012 Kia Optima •VIN: XXXX •Recalls involved: SC147, SC200, SC201 •Incident: Engine fire, vehicle no longer drivable; starter also failed due to fire Please advise on next steps. Thank you for your time and attention to this matter. Sincerely, XXXX XXXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11692397 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Covington, IN

STEERING

Steering flexible coupling was a recall over 10 years ago, it was replaced. The steering wheel “sticks” and it’s catching again and they will not do anything. I’m not happy that this is an ongoing problem and can be dangerous if it sticks at the wrong time!

NHTSA complaint #11753553 — an unverified report by a vehicle owner.

Surprise, AZ

ENGINE

The dealer is refusing to replace the engine under the previously completed Safety Recall Campaign SC147 (NHTSA Campaign 17V224000). The engine is currently exhibiting clear signs of connecting rod bearing failure—the exact mechanical hazard SC147 was issued to address. The dealership inspected the vehicle, confirmed internal engine failure, and verified that SC147 was completed on this VIN. However, they denied coverage citing an incomplete software update (Product Improvement Campaign PI1803) associated with a separate class-action lawsuit. The dealer is incorrectly conflating the requirements of the class-action warranty with the vehicle's independent eligibility under the safety recall. Independent of the class-action parameters, I am requesting a repair under the standalone 15-year/unlimited-mileage extended warranty provided specifically for vehicles that completed SC147 (detailed in the SC147 Safety Recall Campaign Q&A dated May 22, 2017, and Kia Warranty Bulletin 2017-09, both uploaded with this submission). The vehicle is well within this 15-year extended warranty period. Additionally, the PI1803 Knock Sensor Detection System update is a diagnostic detection tool, not a physical remedy for the underlying crankshaft machining defects identified in 17V224000. A manufacturer and its dealer network should not be permitted to use an unrelated class-action software prerequisite to invalidate a pre-existing, federally mandated safety recall warranty.

NHTSA complaint #11753513 — an unverified report by a vehicle owner.

South Ozone Park, NY Fire

UNKNOWN OR OTHER

Entire vehicle got burned while driving on the highway, the car is available at the impound shop for inspection. I was driving the car on the highway during the hours of rush hour when the car started burning, there were many drivers around on the other lanes. The NY Fire Department battalion and the NYPD responded to the scene and we have reports. The car was inspected by the NY fire department and a KIA inspector. There were no lamps or any warnings signs nor messages of any problem or failure.

NHTSA complaint #11752134 — an unverified report by a vehicle owner.

Broken Arrow, OK

ENGINE

Engine faílúre on June 26, 2026.Dies while moving. Engine died while turning from my side street onto busy street and traffic.I could've been struck in the rear had I not pulled out far enough in advance for the traffic to move around me. This is a second engine failure for my Kia. The engine was replaced in December 2023/ January 2024. Incident #11558201. It does not immediately restart. After some time (about an hour) it takes a long time for it to kick over then finally starts. When beginning to move forward it travels approximately 100-150 feet then dies again. A gentleman stopped to see if he could help. He thought the fuel gauge was broken and just needed gas. (Gas tank was full). Then he put the car in neutral and pushed me home with his truck. Then he helped me push it up into my driveway. I haven't gotten to the dealership (Ferguson Imports) Kia because of the cost of towing which I am responsible for if I wish to have it seen by a service specialist. It is available for inspection upon requést.

NHTSA complaint #11747400 — an unverified report by a vehicle owner.

Saylorsburg, PA

AIR BAGS

I had a engine replacement under Pi1803 they gave me the vechile back w active abs light exuast leak and damaged click spring refused ti look at till I paid dx fee this all appeared the day I went to pick uo vechicle

NHTSA complaint #11743061 — an unverified report by a vehicle owner.

Saylorsburg, PA

UNKNOWN OR OTHER

I had a engine replacement under Pi1803 they gave me the vechile back w active abs light exuast leak and damaged click spring refused ti look at till I paid dx fee this all appeared the day I went to pick uo vechicle

NHTSA complaint #11743061 — an unverified report by a vehicle owner.

Saylorsburg, PA

AIR BAGS

I had a engine replaced 1600 miles ago delarsship advised it was ok to drive gave me a vechicle back with abs light tracation control light on along with a exuast leak

NHTSA complaint #11742371 — an unverified report by a vehicle owner.

Saylorsburg, PA

STEERING

I had a engine replaced 1600 miles ago delarsship advised it was ok to drive gave me a vechicle back with abs light tracation control light on along with a exuast leak

NHTSA complaint #11742371 — an unverified report by a vehicle owner.

Saylorsburg, PA

UNKNOWN OR OTHER

I had a engine replaced 1600 miles ago delarsship advised it was ok to drive gave me a vechicle back with abs light tracation control light on along with a exuast leak

NHTSA complaint #11742371 — an unverified report by a vehicle owner.

Corona, CA

WHEELS

I bought this car February 2026 when I drove it on the freeway they car felt wiggly not the axle is broke and the wheel bearings stop the car from going

NHTSA complaint #11741928 — an unverified report by a vehicle owner.

Corona, CA

STEERING

I bought this car February 2026 when I drove it on the freeway they car felt wiggly not the axle is broke and the wheel bearings stop the car from going

NHTSA complaint #11741928 — an unverified report by a vehicle owner.

Corona, CA

SERVICE BRAKES

I bought this car February 2026 when I drove it on the freeway they car felt wiggly not the axle is broke and the wheel bearings stop the car from going

NHTSA complaint #11741928 — an unverified report by a vehicle owner.

Shalimar, FL

UNKNOWN OR OTHER

The clock spring keeps failing which is causing the air bag light to remain on; the horn to not work; various functions of the dashboard; and steering wheel heat.

NHTSA complaint #11740909 — an unverified report by a vehicle owner.

Shalimar, FL

AIR BAGS

The horn stops working, steering heat stop working, control functions and air bag warning. I changed the clock spring and it fixed all those issues the first time but within 6 months all those issues happened again. Is there something more wrong?

NHTSA complaint #11736227 — an unverified report by a vehicle owner.

Shalimar, FL

STEERING

The horn stops working, steering heat stop working, control functions and air bag warning. I changed the clock spring and it fixed all those issues the first time but within 6 months all those issues happened again. Is there something more wrong?

NHTSA complaint #11736227 — an unverified report by a vehicle owner.

Shalimar, FL

ELECTRICAL SYSTEM

The horn stops working, steering heat stop working, control functions and air bag warning. I changed the clock spring and it fixed all those issues the first time but within 6 months all those issues happened again. Is there something more wrong?

NHTSA complaint #11736227 — an unverified report by a vehicle owner.

Leitchfield, KY

POWER TRAIN

Sudden engine failure while driving with no warning. Vehicle began jerking, shaking, and losing power. RPMs dropped unexpectedly and the engine stalled intermittently. Multiple misfire codes were present (cylinders 1, 3, and 4), and the engine was found to have low or no compression in cylinder 1. The condition rapidly worsened to near complete engine failure. The vehicle was operating normally prior to this incident. This failure is consistent with known Kia engine defects involving internal engine damage, including rod bearing failure. This is a safety concern due to sudden loss of power while driving.

NHTSA complaint #11734770 — an unverified report by a vehicle owner.

Snellville, GA

ELECTRICAL SYSTEM

A issue with the Valve cover gasket leaking into the engine causing a misfire. Making the car suddenly stop while driving which is very unsafe. I took the car to the dealership and they want to charge me for the repairs. I have 2 kia optima hybrid and both cars have the same issue around the same mileage. There were no warning lights during the time it was at the shop. However one day the check engine light did come on and the OBD code P1326 came up. When I took it to the shop the check engine light disappeared and the dealership said they will not check my engine unless they see the code on their end. I believe later down the line the engine will stall out and it should be fixed now while under warranty. However I received no help from the dealership unless I am willing to pay upfront. In addition to this there are electrical issues the front seats aren't moving immediately when the button is pressed. The steering wheel buttons barely work along with the radio. This is a huge problem that needs to be fixed.

NHTSA complaint #11734769 — an unverified report by a vehicle owner.

Snellville, GA

ENGINE

A issue with the Valve cover gasket leaking into the engine causing a misfire. Making the car suddenly stop while driving which is very unsafe. I took the car to the dealership and they want to charge me for the repairs. I have 2 kia optima hybrid and both cars have the same issue around the same mileage. There were no warning lights during the time it was at the shop. However one day the check engine light did come on and the OBD code P1326 came up. When I took it to the shop the check engine light disappeared and the dealership said they will not check my engine unless they see the code on their end. I believe later down the line the engine will stall out and it should be fixed now while under warranty. However I received no help from the dealership unless I am willing to pay upfront. In addition to this there are electrical issues the front seats aren't moving immediately when the button is pressed. The steering wheel buttons barely work along with the radio. This is a huge problem that needs to be fixed.

NHTSA complaint #11734769 — an unverified report by a vehicle owner.

Leitchfield, KY

ENGINE

Sudden engine failure while driving with no warning. Vehicle began jerking, shaking, and losing power. RPMs dropped unexpectedly and the engine stalled intermittently. Multiple misfire codes were present (cylinders 1, 3, and 4), and the engine was found to have low or no compression in cylinder 1. The condition rapidly worsened to near complete engine failure. The vehicle was operating normally prior to this incident. This failure is consistent with known Kia engine defects involving internal engine damage, including rod bearing failure. This is a safety concern due to sudden loss of power while driving.

NHTSA complaint #11734770 — an unverified report by a vehicle owner.

Bluefield, WV

VEHICLE SPEED CONTROL

When the brake pedal is pressed on the brakes will grab. It snatches the car kinda hard. Also when you give the car gas it will hesitate and will not accelerate. Another with the gas is that you can be driving at a higher speed such as 45 to 55 or so and you press down the gas pedal like your going into passing gear and it will not accelerate it’s like it’s trying to stop. Feels like the car is gonna fall on down onto itself and it loses power.

NHTSA complaint #11721209 — an unverified report by a vehicle owner.

Bluefield, WV

SERVICE BRAKES

When the brake pedal is pressed on the brakes will grab. It snatches the car kinda hard. Also when you give the car gas it will hesitate and will not accelerate. Another with the gas is that you can be driving at a higher speed such as 45 to 55 or so and you press down the gas pedal like your going into passing gear and it will not accelerate it’s like it’s trying to stop. Feels like the car is gonna fall on down onto itself and it loses power.

NHTSA complaint #11721209 — an unverified report by a vehicle owner.

Fresno, CA Fire 1 injured

ELECTRICAL SYSTEM

Unknown but We were driving home from friant in motion when the car died and started smoking, no indication light were on before until after the incident all warning lights were on dash. Our lives were put at risk due to this. We were not able to control steering wheel or to get out of the way of traffic.

NHTSA complaint #11720852 — an unverified report by a vehicle owner.

Fresno, CA Fire 1 injured

ENGINE

Unknown but We were driving home from friant in motion when the car died and started smoking, no indication light were on before until after the incident all warning lights were on dash. Our lives were put at risk due to this. We were not able to control steering wheel or to get out of the way of traffic.

NHTSA complaint #11720852 — an unverified report by a vehicle owner.

at 189,369 miles Vilonia, AR

ENGINE AND ENGINE COOLING

The contact owns a 2012 Kia Optima. The contact stated that the engine was knocking at startup. The contact referenced NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING); and the VIN was included in the recall; however, the manufacturer declined to honor the recall because the original owner of the vehicle had failed to respond to the recall notification. The local dealer was contacted. The contact stated that the manufacturer had declined to honor the recall due to the previous owner not having the vehicle repaired. The manufacturer was made aware of the issue. The failure mileage was 189,369.

NHTSA complaint #11718777 — an unverified report by a vehicle owner.