FaultScore

FaultScore report

2005 KIA Sorento problems

Owners have filed 457 complaints about the 2005 KIA Sorento with NHTSA between 2005 and 2024. The largest single group is the engine & cooling. Across this model's run it ranks 14 of 22 worst.

C

FaultScore 45/100

Higher is worse. Measured against the other years of the KIA Sorento.

How this is worked out

The numbers

457

Complaints

31

Crashes reported

7

Fires reported

21

Injuries reported

1 complaint reports a death.

90,000 mi

Median mileage at failure

Half of reported failures happened before this

19%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 36 vs 50 Severity 68 vs 50 Early failure 33 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 36
Against the median year of the KIA Sorento. 50 means typical for this model; 100 means roughly double.
Severity — 68
13.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 33
19% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2005 compares with every other KIA Sorento

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2005 KIA Sorento

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 108 23.6%

3 crashes, 3 fires · median 95,000 mi

Lights 61 13.3%

0 crashes, 1 fires · median 50,000 mi

2 crashes, 2 fires · median 67,625 mi

Airbags 45 9.8%

9 crashes, 0 fires · median 65,000 mi

Steering 39 8.5%

3 crashes, 1 fires · median 106,000 mi

1 crashes, 0 fires · median 94,000 mi

Suspension 25 5.5%

Median failure at 108,000 miles

Median failure at 98,000 miles

Brakes 15 3.3%

3 crashes, 0 fires · median 48,000 mi

2 crashes, 0 fires · median 124,000 mi

Median failure at 79,500 miles

Seats 8 1.8%

2 crashes, 0 fires · median 48,000 mi

Acceleration & Cruise Control 6 1.3%

3 crashes, 0 fires · median 61,500 mi

Equipment & Accessories 4 0.9%

Median failure at 29,000 miles

Seat Belts 4 0.9%

3 crashes, 0 fires · median 81,400 mi

Doors, Latches & Locks 3 0.7%

Median failure at 53,000 miles

Wheels 2 0.4%

Median failure at 115,500 miles

Tires 2 0.4%

Median failure at 67,761 miles

Windows, Mirrors & Wipers 2 0.4%

Median failure at 58,890 miles

Stability & Traction Control 1 0.2%

Median failure at 115,085 miles

Driver Assist & Collision Avoidance 1 0.2%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Engine 17 25.4%
Body 12 17.9%
Sensor/Control Module 9 13.4%
Headlights 9 13.4%
Frontal 7 10.4%
Automatic Transmission 7 10.4%
Brake Lights 3 4.5%
Antilock/Traction Control/Electronic Limited Slip 3 4.5%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 12 3.1%
1,000 – 9,999 miles 24 6.2%
10,000 – 24,999 miles 26 6.8%
25,000 – 49,999 miles 32 8.3%
50,000 – 74,999 miles 59 15.3%
75,000 – 99,999 miles 67 17.4%
100,000 – 149,999 miles 152 39.5%
150,000+ miles 13 3.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2005 peak 14 Apr 2024

Recalls on the 2005 KIA Sorento

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2008212 13,411 units in Canada

Engine

On certain vehicles, a metal clip which is part of the Induction Control Valve (ICV) in the engines intake manifold may sever off. If this occurs, abnormal engine noise and vibrations may occur, along with impaired engine functioning and loss of vehicle power. The problem may illuminate the "Check Engine" light on the dashboard. However, the problem may exist, and engine damage may occur, with or without "Check Engine" light illumination. Engine damage could result in lost propulsion which, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash. Correction: Dealers will replace the ICV with an updated version.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Pensacola, FL Fire 1 injured 1 killed

ELECTRICAL SYSTEM

Electrical fire under drivers dash. While trying to drive the kia . called fire department and they responded quickly. I know there was recall on 2006 and believe 2005 should have been included Thanks [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11489171 — an unverified report by a vehicle owner.

Gilbert, AZ Crash

STRUCTURE:BODY

A TRUCK HAULING CARS CAME THROUGH MY NEIGHBORHOOD AND AS HE WAS TURNING HE HIT MY CAR WITH THE TRAILER WHEN MY VEHICLE WAS PARKED AND DID NOT STOP.

NHTSA complaint #11390526 — an unverified report by a vehicle owner.

NEW Port Richey, FL Fire

ENGINE

WHILE DRIVING DOWN THE INTERSTATE THE CAR'S ENGINE CAUGHT FIRE. MELTED EVERYTHING IN ENGINE. WHEN TOLD I NEEDED A NEW ENGINE, I SOLD THE CAR TO A JUNK YARD FOR PARTS. NOW, I HEAR THIS RECALL. SO PISSED@

NHTSA complaint #11098673 — an unverified report by a vehicle owner.

at 176,000 miles Mount Pleasant, SC Fire

ELECTRICAL SYSTEM

I DROVE MY KIA AND PARKED IN A GROCERY PARKING LOT. I CAME BACK OUTSIDE TO FIND MY CAR'S ENGINE COMPARTMENT WAS TOTALLY ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS ACTIVELY PUTTING OUT THE FLAMES AS I APPROACHED. NO WARNING THIS WOULD OCCUR. KIA HAS REFUSED TO RETURN MY CALLS OR EMAILS. VERY RELIABLE VEHICLES (I BOUGHT 2 BRAND NEW IN 2005). VERY DANGEROUS, AND APPARENTLY NOT AN UNHEARD OF EVENT WITH CERTAIN KIAS. SEVERAL REPORTS ONLINE AND IN PERSON. COULD HAVE BEEN DISASTROUS HAD I BEEN DRIVING, OR PARKED CLOSER TO OTHER VEHICLES (OR ANY STRUCTURE).

NHTSA complaint #11092148 — an unverified report by a vehicle owner.

at 14,078 miles Bloomington, IN Fire

ENGINE

THE ENGINE CAUGHT ON FIRE ON SUNDAY FEBRUARY 26 AND TODAY MARCH 1ST

NHTSA complaint #10957919 — an unverified report by a vehicle owner.

at 48,000 miles Bloomsburg, PA Crash

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE REVERSING THE VEHICLE FROM A PARKING SPACE AND PLACING THE GEAR SHIFT INTO THE DRIVE POSITION, THE VEHICLE BEGAN TO ACCELERATE FORWARD. THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE AT 10 MPH. THE BRAKES FAILED WHILE BEING DEPRESSED. THE PASSENGER SIDE OF THE VEHICLE SUSTAINED MAJOR DAMAGE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

NHTSA complaint #10783374 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Kingsport, TN

POWER TRAIN

Vehicle's rear end bolts rusted through had to replace the rear-end, we also had a 2004 that the frame rusted and broke in half, and the rear-end rusted out on it too. It was said it was caused by a design flaw that wouldn't allow the water to drain properly. They have recalls on it in the uk and other countries.

NHTSA complaint #11581628 — an unverified report by a vehicle owner.

Kingsport, TN

UNKNOWN OR OTHER

Vehicle's rear end bolts rusted through had to replace the rear-end, we also had a 2004 that the frame rusted and broke in half, and the rear-end rusted out on it too. It was said it was caused by a design flaw that wouldn't allow the water to drain properly. They have recalls on it in the uk and other countries.

NHTSA complaint #11581628 — an unverified report by a vehicle owner.

Kingsport, TN

STRUCTURE:BODY

Vehicle's rear end bolts rusted through had to replace the rear-end, we also had a 2004 that the frame rusted and broke in half, and the rear-end rusted out on it too. It was said it was caused by a design flaw that wouldn't allow the water to drain properly. They have recalls on it in the uk and other countries.

NHTSA complaint #11581628 — an unverified report by a vehicle owner.

Clearwater, FL

FUEL/PROPULSION SYSTEM

I am experiencing a recurring issue with gas backflow at the gas pump, whereby gasoline expulses back out of the nozzle and onto my hands and clothing. It happens every time.

NHTSA complaint #11542943 — an unverified report by a vehicle owner.

East Bridgewater, MA

ENGINE

When driving there was a clunking noise and then the steering was hard to steer and the battery light came on & had to have it towed to find out that the harmonic balancer bolt broke. There are hundreds of complaints online about this same issue happening with these engines as this is a poor design. This is a safety hazard and very dangerous since you loose the steering and should be recalled.

NHTSA complaint #11532923 — an unverified report by a vehicle owner.

Pensacola, FL Fire 1 injured 1 killed

ELECTRICAL SYSTEM

Electrical fire under drivers dash. While trying to drive the kia . called fire department and they responded quickly. I know there was recall on 2006 and believe 2005 should have been included Thanks [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11489171 — an unverified report by a vehicle owner.

Baltimore, MD

SUSPENSION

Rear suspension rusted from chassis. Google search shows multiple people with same issue. Issue making car unsafe to drive. Car has extreme rust problems.

NHTSA complaint #11466326 — an unverified report by a vehicle owner.

Baltimore, MD

STRUCTURE:BODY

Rear suspension rusted from chassis. Google search shows multiple people with same issue. Issue making car unsafe to drive. Car has extreme rust problems.

NHTSA complaint #11466326 — an unverified report by a vehicle owner.

at 100,000 miles Virginia Beach, VA

ENGINE

The contact owns a 2005 Kia Sorento. The contact stated while turning left, the steering wheel was very difficult to turn. The contact mentioned that all her strength was needed to turn the steering wheel. The vehicle was towed to an independent mechanic where it was diagnosed that the crankshaft bolt needed to be replace. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

NHTSA complaint #11458104 — an unverified report by a vehicle owner.

Silverton, OR

ELECTRICAL SYSTEM

The battery fails constantly, which means I am faced with a dead battery and a car that won't start. This has happened with no pattern of circumstance; for example: the battery will be dead after driving for 15 miles, parking for 10 minutes while shopping, and returning to a dead battery; or after the car has been parked all day, only to have a dead battery; or a dead battery after being parked at my house overnight (in every sort of weather condition); it is completely random...and, be assured, I do not leave ANY ELECTRICAL items (radio, temperature controls, interior or exterior lights, etc.), turned on when I park my car. Therefore, I do not feel safe driving and parking my car ANYWHERE that I am remote, isolated, or unable to get a jump. I carry jumper cables in my car at all times because I never know when I may need them. Sometimes, it takes a long time to charge the battery enough to even start my car. Sometimes the battery is so dead, that the key fob doesn't even work and I have to manually open my doors...other times it's a quick jump. I have to always park my car in a position that I'm able to access the battery for a jump, if need be. I regularly went through (high-end) batteries well before their expiration date and took my SUV into the KIA dealership for diagnostics regularly - and the only answer they had is that the cause must be a "phantom (electrical) draw," which they were never able to identify. I also took my SUV into other mechanics and battery specialists, but no one had any answers for me. Still, after 17 years, I have this same problem and burn through a lot of batteries. No answers. The dealership stopped assisting me, even when I was still on my extended warranty. No help from Corporate. Very disappointed in KIA in their response over all these years, beginning with my purchase of the brand new 2005 KIA Sorento. I have always taken my SUV into the KIA dealership for the regularly scheduled service. Have others had this problem?

NHTSA complaint #11449772 — an unverified report by a vehicle owner.

Georgetown, DE

UNKNOWN OR OTHER

My 2005 Kia Sorento’s headlights keep going out. I get new bulbs and even replaced the whole headlight thing and checked the wiring hoping to fix the problem and nothing. Works great for one day and then the next one or both are out. It is very dangerous to myself and my children who are under the age of 5. This is my only vehicle as I am a single mother and cannot afford the constant repairs let alone a new vehicle. This is ridiculous. I can’t go no where after 5 in the winter time since my lights go out and I have errands to run, school and work. I’ve heard this happens too often. This is a problem that not only should be addressed but is extremely dangerous for all drivers !

NHTSA complaint #11441629 — an unverified report by a vehicle owner.

Everett, WA

EXTERIOR LIGHTING

NOTICED THAT I HAD A BRAKE LIGHT OUT ON THE PASSENGER SIDE,REPLACED IT WITH PROPER BULB 1157.A DOUBLE FILAMENT BULB. IT APPEARS THAT IS ALSO THE TAIL LIGHT? CHECKED LIGHT AND IT WORKED BUT LATER REALIZED THAT WHEN I PRESSED THE BRAKE PEDAL THE BRAKE LIGHT WAS OUT.THE NEXT DAY NOTICED THE DRIVER TAIL LIGHT WAS OUT AND REPLACED IT BUT LATER REALIZED THE BRAKE LIGHT DIDNT WORK,AS WELL AS MY CRUISE CONTROL STOPPED WORKING AT THE SAME TIME.WENT TO AN AUTO CARE STORE THEY REPLACED BOTH OF THE LIGHTSAND AGAIN TAIL LIGHTS WORKED BUT WHEN I PRESSED BRAKE PEDAL NO LIGHTS. CHECKED AND REPLACED THE FUSE JUST TO BE SURE AND AT THIS POINT I GOT ON THE INTERNET AND SEEN 285 COMPLAINTS WITH THE SAME PROBLEM AND THE MAJORITY OF THEM SAID THERE CRUISE CONTROL HAD STOPPED WORKING AS WELL AS THE SPORTAGE MODEL AND THE KIA SOUL.MOST SUGGESTIONS SAID REPLACE THE BRAKE SWITCH. I ALSO CHECKED FOR FAULTY WIRING AND THAT HAS NOT APPEARED TO BE THE PROBLEM AND MECHANICS 90 % OF THE TIME WERE UNABLE TO RESOLVE THE ISSUE. WHY HAS THERE NOT BEEN A RECALL OR SOME SOLUTION TO THIS PROBLEM RESEARCHED BY KIA MECHANICS? IM STILL WAITING FOR THE ANSWER AND I SUSPECT MANY OTHER PEOPLE ARE TOO!!!!!!THANK YOU VERY MUCH AND IHOPE YOU WILL BE ABLE TO SOLVE THIS OR ISSUE A RECALL ON THE BRAKE SWITCH? OR THE CRUISE CONTROL SENSOR MAYBE IDK.

NHTSA complaint #11403805 — an unverified report by a vehicle owner.

Everett, WA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

NOTICED THAT I HAD A BRAKE LIGHT OUT ON THE PASSENGER SIDE,REPLACED IT WITH PROPER BULB 1157.A DOUBLE FILAMENT BULB. IT APPEARS THAT IS ALSO THE TAIL LIGHT? CHECKED LIGHT AND IT WORKED BUT LATER REALIZED THAT WHEN I PRESSED THE BRAKE PEDAL THE BRAKE LIGHT WAS OUT.THE NEXT DAY NOTICED THE DRIVER TAIL LIGHT WAS OUT AND REPLACED IT BUT LATER REALIZED THE BRAKE LIGHT DIDNT WORK,AS WELL AS MY CRUISE CONTROL STOPPED WORKING AT THE SAME TIME.WENT TO AN AUTO CARE STORE THEY REPLACED BOTH OF THE LIGHTSAND AGAIN TAIL LIGHTS WORKED BUT WHEN I PRESSED BRAKE PEDAL NO LIGHTS. CHECKED AND REPLACED THE FUSE JUST TO BE SURE AND AT THIS POINT I GOT ON THE INTERNET AND SEEN 285 COMPLAINTS WITH THE SAME PROBLEM AND THE MAJORITY OF THEM SAID THERE CRUISE CONTROL HAD STOPPED WORKING AS WELL AS THE SPORTAGE MODEL AND THE KIA SOUL.MOST SUGGESTIONS SAID REPLACE THE BRAKE SWITCH. I ALSO CHECKED FOR FAULTY WIRING AND THAT HAS NOT APPEARED TO BE THE PROBLEM AND MECHANICS 90 % OF THE TIME WERE UNABLE TO RESOLVE THE ISSUE. WHY HAS THERE NOT BEEN A RECALL OR SOME SOLUTION TO THIS PROBLEM RESEARCHED BY KIA MECHANICS? IM STILL WAITING FOR THE ANSWER AND I SUSPECT MANY OTHER PEOPLE ARE TOO!!!!!!THANK YOU VERY MUCH AND IHOPE YOU WILL BE ABLE TO SOLVE THIS OR ISSUE A RECALL ON THE BRAKE SWITCH? OR THE CRUISE CONTROL SENSOR MAYBE IDK.

NHTSA complaint #11403805 — an unverified report by a vehicle owner.

Gilbert, AZ Crash

STRUCTURE:BODY

A TRUCK HAULING CARS CAME THROUGH MY NEIGHBORHOOD AND AS HE WAS TURNING HE HIT MY CAR WITH THE TRAILER WHEN MY VEHICLE WAS PARKED AND DID NOT STOP.

NHTSA complaint #11390526 — an unverified report by a vehicle owner.

at 140,000 miles Springfield, MO

AIR BAGS

PASSENGER AIR BAG SEAT MATT FAULTY. PASSENGER AIRBAG DOES NOT COME ON.

NHTSA complaint #11383235 — an unverified report by a vehicle owner.

Anasco, PR

AIR BAGS

THE AIRBAG LIGHT IS SHOWS UP ON THE BOARD OF THE CAR NEED TO KNOW WAS GOING ON WITH THE CAR

NHTSA complaint #11307191 — an unverified report by a vehicle owner.

at 266,000 miles Chester, SC

ENGINE

THE HARMONIC BALANCER MOUNTING BOLT SHEARED AND STRIPPED THE THREADS IN THE CRANKSHAFT OF MY 2005 KIA SERENTO. THE MECHANIC HAD MY CAR FOR 3 MONTHS TRYING TO FIX THIS PROBLEM. THIS IS EVIDENTLY A DESIGN ISSUE AND SHOULD HAVE A RECALL ISSUED. THIS PROBLEM COST ME A LOT OF MONEY TO FIX. (THE CAR WAS IN MOTION WHEN THE HARMONIC BALANCER FELL OFF) MY WIFE STRUGGLE TO GET THE CAR HOME DUE TO LOST OF BELTS.

NHTSA complaint #11278111 — an unverified report by a vehicle owner.

at 126,000 miles Morganfield, KY

FUEL/PROPULSION SYSTEM

I HAVE A 2005 KIA AND THE GAS TANK SEEMS TO BE SPLITTING AT THE SEAMS NOTHING I DID OR HAVE DONE TO CAUSE THIS IT HAS BECOME A BIG FIRE RISK

NHTSA complaint #11255232 — an unverified report by a vehicle owner.

at 90,000 miles Louisville, KY

UNKNOWN OR OTHER

THE DRIVE SHAFT PULLEY FELL OFF NOT ONLY ON MINE I KNOW 2 OTHERS THAT DRIVE A KIA AND THEIRS FELL OFF ALSO

NHTSA complaint #11220000 — an unverified report by a vehicle owner.

at 3 miles Philadelphia, PA

UNKNOWN OR OTHER

BATTERY AND BRAKE LIGHT CAME ON AND LOST POWER STEERING CONTROL, POWER STEERING BELT CAME OFF AND AC BELT HAD TO GET TOWED HOME. WHEN I WENT UNDER THE HOOD NOTICED THE DAMPER PULLEY WAS WOBBLY THE BOLT IN THE MIDDLE WAS STILL IN PLACE HAD THIS HAPPEN TWICE BEFORE ISSUE WAS FIXED AND IT HAPPENED AGAIN. CAN'T AFFORD TO TAKE TO A PROFESSIONAL MECHANIC BECAUSE I'M A SINGLE MOTHER OF 4 CHILDREN AND I NEED MY CAR RUNNING. I WAS DRIVING INTO A SHOPPING PLAZA PARKING LOT WHEN IT HAPPENED AND AS I TURNED IN THAT'S WHEN THIS HAPPENED.

NHTSA complaint #11153517 — an unverified report by a vehicle owner.

at 139,000 miles SAN Diego, CA

UNKNOWN OR OTHER

I WAS DRIVING DOWN THE HIGHWAY WITH MY 7 MONTH OLD BABY IN THE BACKSEAT IN HIS CHILD SEAT. I WAS ABOUT 10 MILES INTO MY DRIVE WHEN I HEARD A PUFF AND A SMALL WHISTLE OF AIR. I THOUGHT MY PASSENGER WINDOW HAD COME DOWN SOME OR MAYBE I HAD LEFT THE DOOR OPENED AND IT WAS LETTING AIR IN. WHEN I TRIED TO PUT MY EAR CLOSER TO THE SOUND I HEARD IT COMING FROM THE TOP OF MY CAR. I TURNED TO THE SUNROOF COVER AND SLID IT OPEN SLIGHTLY TO SEE WHAT HAPPENED AND I IMMEDIATELY NOTICED THE WHOLE GLASS WAS CRACKED. AS I KEPT GOING DOWN THE ROAD I COULD HEAR SMALL PIECES OF GLASS FALLING OFF AND INTO THE SLOT WHERE THE SUNROOF SLIDES INTO. IF I WOULD HAVE HAD THAT OPEN THERE COULD HAVE BEEN SHARP PIECES OF GLASS THAT COULD HAVE FALLEN ONTO MY BABY.

NHTSA complaint #11142252 — an unverified report by a vehicle owner.

at 139,000 miles SAN Diego, CA

STRUCTURE:BODY

I WAS DRIVING DOWN THE HIGHWAY WITH MY 7 MONTH OLD BABY IN THE BACKSEAT IN HIS CHILD SEAT. I WAS ABOUT 10 MILES INTO MY DRIVE WHEN I HEARD A PUFF AND A SMALL WHISTLE OF AIR. I THOUGHT MY PASSENGER WINDOW HAD COME DOWN SOME OR MAYBE I HAD LEFT THE DOOR OPENED AND IT WAS LETTING AIR IN. WHEN I TRIED TO PUT MY EAR CLOSER TO THE SOUND I HEARD IT COMING FROM THE TOP OF MY CAR. I TURNED TO THE SUNROOF COVER AND SLID IT OPEN SLIGHTLY TO SEE WHAT HAPPENED AND I IMMEDIATELY NOTICED THE WHOLE GLASS WAS CRACKED. AS I KEPT GOING DOWN THE ROAD I COULD HEAR SMALL PIECES OF GLASS FALLING OFF AND INTO THE SLOT WHERE THE SUNROOF SLIDES INTO. IF I WOULD HAVE HAD THAT OPEN THERE COULD HAVE BEEN SHARP PIECES OF GLASS THAT COULD HAVE FALLEN ONTO MY BABY.

NHTSA complaint #11142252 — an unverified report by a vehicle owner.

at 27,000 miles Virginia Beach, VA

ENGINE

KIA HAD A LAWSUIT INVOLVING THE CRANKSHAFT BOLT. THE LAWSUIT IS YVONNE ROBINSON VS KIA. I BOUGHT THE VEHICLE FROM SOMEONE WITH ONLY 25,000 MILES LAST YEAR 2017. MY CHILDREN WERE DRIVING BACK TO COLLEGE ON 11 AUGUST 2018. THE CRANKSHAFT BOLT BROKE WHICH CAUSES THE VEHICLE TO LOSE STEERING. MY CHILDREN WERE ALMOST IN A TERRIBLE ACCIDENT WHICH COULD HAVE COST THEM THEIR LIVES. MY SONS GO TO SCHOOL IN ATLANTA AND THE CRANKSHAFT BROKE IN NORTH CAROLINA. I HAD MY CHILDREN CALL OUR INSURANCE COMPANY FOR ROADSIDE ASSISTANCE AND THEY COULDN'T FIX IT OBVIOUSLY BECAUSE IT WAS THE CRANKSHAFT BOLT. HE GOT THEM SAFELY TO PEPBOYS AND THEY HAD TO SPEND THE NIGHT IN NORTH CAROLINA AND THE NEXT DAY PEPBOYS CONFIRMED IT WAS THE CRANKSHAFT BOLT. I FOUND OUT THERE WAS A LAWSUIT CONCERNING THE CRANKSHAFT BOLT. PEPBOYS SAID IT WOULD BE $2000 TO FIX. I CALLED KIA ON 13 AUGUST 18 AND THEY TOLD ME THEY WOULD TAKE CARE OF IT AND WOULD CALL IN A COUPLE DAYS. THEY ARE STILL GIVING ME THE RUN AROUND. THIS WAS SOMETHING THAT WAS INVOLVED IN A LAWSUIT AND IT CONCERNS SAFETY. PLEASE HELP ME HOLD KIA ACCOUNTABLE. THEY KNOW THIS IS A DEFECTIVE PRODUCT. THE VEHICLE IS STILL IN NORTH CAROLINA BECAUSE I'M WAITING TO HEAR BACK FROM KIA. I'M A RETIRED NAVY VETERAN WHO DESERVES TO BE TREATED FAIR AND NOT HAVE MY LOVED ONES LIFE AT RISK BECAUSE OF THEIR DEFECTIVE PRODUCTS

NHTSA complaint #11121150 — an unverified report by a vehicle owner.

at 123,000 miles Georgetown, IN

ENGINE

TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE DRIVING 10 MPH, THE CRANKSHAFT DETACHED FROM THE VEHICLE, CAUSING THE VEHICLE TO COME TO A COMPETE STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE. THE VEHICLE WAS THEN TOWED TO THE DEALER (KIA STORE CLARKSVILLE, 826 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129, (866) 545-2429) WHERE THE CRANKSHAFT WAS REPLACED, BUT OIL STARTED LEAKING FROM THE CAMSHAFT SEAL AFTER THE REPAIRS. THE MANUFACTURER WAS CALLED AND STATED THAT FURTHER REPAIRS WERE NOT COVERED UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 123,000.

NHTSA complaint #11112579 — an unverified report by a vehicle owner.

at 111,000 miles West Liberty, KY

WHEELS

MY WIFE DRIVES THIS CAR PRIMARILY. SHE ASKED ME LAST WEEK TO SEE WHAT I THOUGHT ABOUT WEIRD NOISES FROM THE REAR BRAKES WHEN APPLYING. I COULD NOT RECOGNIZE THE NOISES, SO I TOOK IT TO A LOCAL SHOP. THE TECHNICIAN HAS FOUND EXTREME RUST ISSUES WITH THE REAR AXLE LINK BRACKETS ON THE AXLE HOUSING BEING RUSTED OUT AND NO LONGER CONNECTED. I HAVE DEALT WITH VEHICLE REPAIR MOST OF MY LIFE, AND KNOW THIS IS AN EXTREMELY DANGEROUS CONDITION. MY WIFE CARRIES HER 83 YEAR OLD MOTHER, AND OUR 3 YEAR OLD GRAND DAUGHTER. I WILL NOT ALLOW HER TO DRIVE IT UNTIL I AM ABLE TO GET IT ON A LIFT AND INVESTIGATE FOR MYSELF. I DO NOT HAVE A SPARE VEHICLE AT THIS TIME I HAVE FOUND THIS TO BE A VERY WIDESPREAD PROBLEM ON THESE AUTOS, AND AM INQUIRING IF THERE IS ANY KNOWLEDGE OF THERE BEING A RECALL FOR THIS ISSUE.

NHTSA complaint #11100469 — an unverified report by a vehicle owner.