Owners have filed 79 complaints
about the 2009 KIA Sorento with NHTSA between 2009 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 22 of 22 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 6
Against the median year of the KIA Sorento. 50 means typical for this
model; 100 means roughly double.
Severity — 39
7.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 69
40% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
58.8%
1,000 – 9,999 miles
915.8%
10,000 – 24,999 miles
47.0%
25,000 – 49,999 miles
1221.1%
50,000 – 74,999 miles
58.8%
75,000 – 99,999 miles
1017.5%
100,000 – 149,999 miles
712.3%
150,000+ miles
58.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2009peak 4Jan 2026
NHTSA investigations into the 2009 KIA Sorento
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP21003Opened 12 Nov 2021Closed 20 Jun 2023VEHICLE SPEED CONTROL:THROTTLE
Throttle control system vulnerabilities
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can b...
Recalls on the 2009 KIA Sorento
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V088000
ELECTRICAL SYSTEM
Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Risk: An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.
13V114000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electr
Risk: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
11E041000
EQUIPMENT
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
Risk: WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202006415,238 units in Canada
Brakes
Issue: On certain vehicles, moisture can enter the brake Hydraulic Electronic Control Unit (HECU) and cause a short circuit. Safety Risk: A short circuit could create a fire risk. This can happen even if the vehicle is parked. Corrective Actions: Kia will notify owners by mail and instruct you to take your vehicle to a dealer to install a relay to power off the HECU when the vehicle is turned off. Kia recommends that you should park your vehicle outdoors, and away from other vehicles or structures until the recall repairs have been completed.
Recall 2013098106,098 units in Canada
Brakes
On certain vehicles, the stop lamp switch may fail and cause intermittent operation of the brake lights. Failure of the brake lights to illuminate when the brake pedal is depressed could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the switch.
Reports where the owner recorded a crash, a fire, an injury or a death.
Elberton, GAFire
UNKNOWN OR OTHER
Driving on the interstate @ 65mph the car cut off then caught on fire. Smoke came in the car we pulled over to emergency lane exited the car and then flames came up through the console. The car became completely engulfed in flames and totally destroyed. There were no injuries. I have a video of the event. I do not know the cause. All of the gauges were working properly and read normal.
NHTSA complaint #11611059 — an unverified report by a vehicle owner.
at 96,000 milesKaufman, TXCrash1 injured
AIR BAGS
MY SON WAS TRAVELING ON A MAIN ROAD IN TOWN WHEN THE CAR HYDROPLANED AT ABOUT 30 MPH AND HE LOST CONTROL. IT SENT HIM SLAMMING INTO A CULVERT, THEN IT BOUNCED OUT OF THE CULVERT AND RAN UP ON A RESIDENTIAL PORCH AND HIT A TREE. THE DRIVERS SIDE TOOK THE MAJORITY OF THE IMPACT. NONE OF THE AIRBAGS DEPLOYED (FRONT OR SIDE). HE WAS SLAMMED INTO THE DRIVERS DOOR PANEL AND THE CENTER CONSOLE. HE HAS CONTINUING PAIN IN HIS BACK.
NHTSA complaint #10790528 — an unverified report by a vehicle owner.
at 92,000 milesMedina, OH1 injured
AIR BAGS
THE DRIVERS SIDE AIRBAG DEPLOYED WHILE BACKING UP IN A PARKING LOT. I TRAVELED APPROXIMATELY 6-10 FEET TURNING LEFT IN REVERSE AT MAYBE 1-2 MPH IF THAT MUCH. THE VEHICLE WAS NOT HIT NOR DID IT HIT ANYTHING TO CAUSE THIS AIRBAG TO DEPLOY AND THE HORN TO STAY ON. WHEN AIRBAG DEPLOYED, THE STEERING WHEEL COVER WHEN FORCED OPEN GASHED LEFT THUMB. AUTO INSURANCE WILL NOT COVER DEFECTS. TRYING TO WORK WITH KIA MOTORS TO REPLACE DEFECTIVE PARTS AND MAKE VEHICLE SAFE. UNKNOWN AT THIS TIME IF THEY WILL FIX. OTHER KIA VEHICLES HAVE HAD AIRBAG PROBLEMS FROM MY RESEARCH. SERVICE MANAGER AT DEALERSHIP SAID IT WAS OUT OF WARRANTY, BUT MY ATTORNEY SAID DEFECTS ARE NOT A WARRANTY ISSUE AND MY VEHICLE IS WITHIN THE PRODUCT LIABILITY PERIOD.
NHTSA complaint #10786719 — an unverified report by a vehicle owner.
at 77,935 milesCrofton, KYCrash1 injured
AIR BAGS
I WAS DRIVING ON BLACK TOP RD. IT HAD BEEN SLEETING THE KIA I WAS DRIVING VEERED OFF THE OPPOSITE SIDE OF RD. I WENT OFF IN DITCH HITTING A TREE HEAD ON MY AIR BAG DIDN'T DEPLOY I WOULD LIKE TO KNOW WHY IS THIS NORMAL I DON'T THINK SO I THOUGHT THAT IS WHAT THEY WERE FOR MY INJURIES WERE SPRAINED WRIST & NECK & BACK & MY BREAST BONE HURTS I WAS DRIVING A 2009 KIA SORENTO LOOKING FORWARD TO YOUR REPLY DOES THIS HAPPEN VERY OFTEN TO THIS MAKE OF VEHICLE?
NHTSA complaint #10563790 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Skokie, IL
ELECTRICAL SYSTEM
The contact owns a 2009 Kia Sorento. The contact stated that upon starting the vehicle, the check engine, ESC, and ABS warning lights were illuminated. Upon speaking with other independent mechanics, the contact was informed that the failure was likely linked to moisture that might have entered the ABS module. Upon investigation, the contact discovered NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic); which the contact associated with the failure. The dealer was notified of the failure, and the contact was informed that the vehicle was already serviced under recall prior to owning the vehicle. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was unknown.
NHTSA complaint #11711370 — an unverified report by a vehicle owner.
Skokie, IL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Kia Sorento. The contact stated that upon starting the vehicle, the check engine, ESC, and ABS warning lights were illuminated. Upon speaking with other independent mechanics, the contact was informed that the failure was likely linked to moisture that might have entered the ABS module. Upon investigation, the contact discovered NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic); which the contact associated with the failure. The dealer was notified of the failure, and the contact was informed that the vehicle was already serviced under recall prior to owning the vehicle. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was unknown.
NHTSA complaint #11711370 — an unverified report by a vehicle owner.
Centereach, NY
EXTERIOR LIGHTING
My check engine light is on. It has been on for over 2 or more years. Nobody knows what the codes mean. My timing chain needs to be replaced. My tires are constantly leaking. My battery has been replaced 2 times, and I still cannot start my vehicle even when I get a jump. The interior light when you open the car door, has fallen and is hanging. When I open the back door, the light does not come on so I cannot see what is in the trunk. The handles on both sides of the rear doors are broken and the doors do not open. I have not been able to get my vehicle inspected because of the check engine light and the timing chain. I took it to get inspected last April when it was due and I was told it could not be inspected because of the check engine light. This all went on when I was living in Upstate NY I am now in Suffolk County Long Island.
NHTSA complaint #11664933 — an unverified report by a vehicle owner.
Centereach, NY
ELECTRICAL SYSTEM
My check engine light is on. It has been on for over 2 or more years. Nobody knows what the codes mean. My timing chain needs to be replaced. My tires are constantly leaking. My battery has been replaced 2 times, and I still cannot start my vehicle even when I get a jump. The interior light when you open the car door, has fallen and is hanging. When I open the back door, the light does not come on so I cannot see what is in the trunk. The handles on both sides of the rear doors are broken and the doors do not open. I have not been able to get my vehicle inspected because of the check engine light and the timing chain. I took it to get inspected last April when it was due and I was told it could not be inspected because of the check engine light. This all went on when I was living in Upstate NY I am now in Suffolk County Long Island.
NHTSA complaint #11664933 — an unverified report by a vehicle owner.
Centereach, NY
ENGINE
My check engine light is on. It has been on for over 2 or more years. Nobody knows what the codes mean. My timing chain needs to be replaced. My tires are constantly leaking. My battery has been replaced 2 times, and I still cannot start my vehicle even when I get a jump. The interior light when you open the car door, has fallen and is hanging. When I open the back door, the light does not come on so I cannot see what is in the trunk. The handles on both sides of the rear doors are broken and the doors do not open. I have not been able to get my vehicle inspected because of the check engine light and the timing chain. I took it to get inspected last April when it was due and I was told it could not be inspected because of the check engine light. This all went on when I was living in Upstate NY I am now in Suffolk County Long Island.
NHTSA complaint #11664933 — an unverified report by a vehicle owner.
Elberton, GAFire
UNKNOWN OR OTHER
Driving on the interstate @ 65mph the car cut off then caught on fire. Smoke came in the car we pulled over to emergency lane exited the car and then flames came up through the console. The car became completely engulfed in flames and totally destroyed. There were no injuries. I have a video of the event. I do not know the cause. All of the gauges were working properly and read normal.
NHTSA complaint #11611059 — an unverified report by a vehicle owner.
at 185,000 milesDawsonville, GA
ELECTRICAL SYSTEM
The contact owns a 2009 Kia Sorento. The contact stated while her daughter was driving approximately 15 MPH, she activated the windshield wipers and the radio, and the vehicle started to stall. The contact stated that her daughter saw the TPMS, and check engine warning lights were illuminated. The contact's daughter drove the vehicle back to the residence. The contact’s husband attempted to duplicate the failure by letting the vehicle idle and then shifted to reverse (R), and the instrument cluster gauges started to function erratically. The contact shifted the vehicle to drive(D) and depressed the accelerator pedal however, the vehicle failed to respond. The contact stated he shifted to park(P) and turned off the vehicle; when the vehicle was restarted, all vehicle functionality had returned. The contact stated that the failure had occurred a year prior. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an electrical relay needed to be replaced. The contact stated that a similar electrical relay had been previously replaced; however, the battery drained due to the defective relay. The vehicle had not been repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 185,000.
NHTSA complaint #11519128 — an unverified report by a vehicle owner.
at 185,000 milesDawsonville, GA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Kia Sorento. The contact stated while her daughter was driving approximately 15 MPH, she activated the windshield wipers and the radio, and the vehicle started to stall. The contact stated that her daughter saw the TPMS, and check engine warning lights were illuminated. The contact's daughter drove the vehicle back to the residence. The contact’s husband attempted to duplicate the failure by letting the vehicle idle and then shifted to reverse (R), and the instrument cluster gauges started to function erratically. The contact shifted the vehicle to drive(D) and depressed the accelerator pedal however, the vehicle failed to respond. The contact stated he shifted to park(P) and turned off the vehicle; when the vehicle was restarted, all vehicle functionality had returned. The contact stated that the failure had occurred a year prior. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an electrical relay needed to be replaced. The contact stated that a similar electrical relay had been previously replaced; however, the battery drained due to the defective relay. The vehicle had not been repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 185,000.
NHTSA complaint #11519128 — an unverified report by a vehicle owner.
Kunkletown, PA
VEHICLE SPEED CONTROL
Currently my ESC OFF warning light is lit on my dash, and while lit my vehicle has trouble accelerating from 0 to 40 mph. The warning light goes on and off at random. I have had the accelerator pedal assembly replacement in 2015 and 2019 due to the same issue. It is NOW happening again in 2022!!!. Is this a design flaw issue? It's definitely a safety issue! How can consumers be protected from these issues?
NHTSA complaint #11470606 — an unverified report by a vehicle owner.
Kunkletown, PA
ELECTRICAL SYSTEM
Currently my ESC OFF warning light is lit on my dash, and while lit my vehicle has trouble accelerating from 0 to 40 mph. The warning light goes on and off at random. I have had the accelerator pedal assembly replacement in 2015 and 2019 due to the same issue. It is NOW happening again in 2022!!!. Is this a design flaw issue? It's definitely a safety issue! How can consumers be protected from these issues?
NHTSA complaint #11470606 — an unverified report by a vehicle owner.
Fort Myers, FL
ELECTRICAL SYSTEM
The contact owns a 2009 Kia Sorento. The contact received notification of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11455715 — an unverified report by a vehicle owner.
Fort Myers, FL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Kia Sorento. The contact received notification of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11455715 — an unverified report by a vehicle owner.
at 140,000 milesSilsbee, TX
AIR BAGS
The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passenger warning light were illuminated. The vehicle was taken to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The contact stated that the recall repair was completed, however, the ASC warning light, the check engine warning light, and the passenger’s side air bag warning light remained illuminated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.
NHTSA complaint #11429870 — an unverified report by a vehicle owner.
at 140,000 milesSilsbee, TX
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passenger warning light were illuminated. The vehicle was taken to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The contact stated that the recall repair was completed, however, the ASC warning light, the check engine warning light, and the passenger’s side air bag warning light remained illuminated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.
NHTSA complaint #11429870 — an unverified report by a vehicle owner.
at 140,000 milesSilsbee, TX
ENGINE
The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passenger warning light were illuminated. The vehicle was taken to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The contact stated that the recall repair was completed, however, the ASC warning light, the check engine warning light, and the passenger’s side air bag warning light remained illuminated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.
NHTSA complaint #11429870 — an unverified report by a vehicle owner.
at 180,000 milesEllenwood, GA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO NALLEY KIA LOCATED AT 7849 MALL PKWY, STONECREST, GA 30038, (770) 288-5283, WHERE THE RECALL REPAIR WAS COMPLETED. THE CONTACT STATED THAT AFTER THE RECALL REPAIR WAS PERFORMED, WHILE DRIVING 60 MPH, THE CONTAC HEARD A LOUD ABNORMAL SOUND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS DIAGNOSED WITH NEEDING THE AIR CONDITIONER COMPRESSOR TO BE REPLACED. THE FAILURE WAS NOT ASSOCIATED WITH THE RECALL REPAIRS. THE VEHICLE WAS REPAIRED BUT, CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #11353736 — an unverified report by a vehicle owner.
at 180,000 milesEllenwood, GA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO NALLEY KIA LOCATED AT 7849 MALL PKWY, STONECREST, GA 30038, (770) 288-5283, WHERE THE RECALL REPAIR WAS COMPLETED. THE CONTACT STATED THAT AFTER THE RECALL REPAIR WAS PERFORMED, WHILE DRIVING 60 MPH, THE CONTAC HEARD A LOUD ABNORMAL SOUND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS DIAGNOSED WITH NEEDING THE AIR CONDITIONER COMPRESSOR TO BE REPLACED. THE FAILURE WAS NOT ASSOCIATED WITH THE RECALL REPAIRS. THE VEHICLE WAS REPAIRED BUT, CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #11353736 — an unverified report by a vehicle owner.
Lingle, WY
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 KIA SORRENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11329396 — an unverified report by a vehicle owner.
Lingle, WY
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 KIA SORRENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11329396 — an unverified report by a vehicle owner.
Bradenton, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GETTEL KIA OF BRADENTON LOCATED AT 6423 14 TH ST. W, BRADENTON, FL 34207, (941)417-5210, WAS CONTACTED BY PHONE AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11323336 — an unverified report by a vehicle owner.
at 141,000 milesHinesville, GA
ENGINE
VEHICLE WAS TRAVELING AT 65 MPH AND THE ESC LIGHT CAME ON SLOWING THE VEHICLE TO 30 MPH ON THE HIGHWAY. WE WERE ALMOST HIT FROM BEHIND. THIS IS HAPPENING 2-3 TIMES A DAY. VEHICLE HAS TO BE TURNED OFF AND RESTARTED EVERY TIME. THIS IS A LIFE THREATENING INCIDENT WAITING TO HAPPEN. TAKEN TO DEALER NO RECALL. VEHICLE WAS IN MOTION EVERY TIME THE ESC/ENGINE LIGHT CAME ON.
NHTSA complaint #11231538 — an unverified report by a vehicle owner.
at 141,000 milesHinesville, GA
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE WAS TRAVELING AT 65 MPH AND THE ESC LIGHT CAME ON SLOWING THE VEHICLE TO 30 MPH ON THE HIGHWAY. WE WERE ALMOST HIT FROM BEHIND. THIS IS HAPPENING 2-3 TIMES A DAY. VEHICLE HAS TO BE TURNED OFF AND RESTARTED EVERY TIME. THIS IS A LIFE THREATENING INCIDENT WAITING TO HAPPEN. TAKEN TO DEALER NO RECALL. VEHICLE WAS IN MOTION EVERY TIME THE ESC/ENGINE LIGHT CAME ON.
NHTSA complaint #11231538 — an unverified report by a vehicle owner.
at 77,000 milesMorgantown, WV
VEHICLE SPEED CONTROL
LESS THAN A WEEK AFTER GETTING THIS CAR, IT STARTED HAVING INTERMITTENT NO ACCELERATION! THE FIRST CODES WERE 02 SENSOR BUT IT WAS TRANSMISSION PROBLEM, I ONLY DROVE THE CAR 1000 NO IN A YEAR AND I JUST HAD IT REPAIRED I THOUGHT UNDER WARRANTY WITH TRANSMISSION CODES AS WELL AS A.C. WHICH WAS FIXED, BUT 2ND TIME DRIVING AND SAME THING, I COULD PUSH THE THROTTLE TO THE FLOOR AND NOT GO OVER 10MPH! I HAVE SEEN SO MANY OF SAME COMPLAINT! I HAVE NEARLY BEEN CRASHED INTO MULTIPLE TIMES, HAD TO PULL OFF INTERSTATE...I HAVE CALLED FREEDOM KIA AND DIDN'T GET CALL BACK AS PROMISED. I AM SCARED TO DRIVE THIS CAR AND SOMETHING HAS TO BE DONE NOW! I AM DISABLED, AND HAVE A GRANDBABY! WHY ARE YOU PEOPLE NOT DOING ANYTHING ABOUT THIS?? YOUR JOB IS TO PROTECT US! THE WARRANTY IS UP IN 10DAYS AND IT'S NOT GOING TO BE FIXED AS YOU CAN SEE BY SO MANY COMPLAINTS! I WANT ACTION NOW WITH THE KIA DEALERSHIP. IF I GET IN AN ACCIDENT, THERE WILL BE MANY LAWSUITS, INCLUDING YOU FOR NOT DOING YOUR JOBS!
NHTSA complaint #11230844 — an unverified report by a vehicle owner.
at 229,045 milesHenryetta, OK
UNKNOWN OR OTHER
I'VE ONLY HAD MY KIA SORENTO FOR A LITTLE OVER 2 YEARS AND I WAS TRYING TO GO FORWARD WHEN MY CAR JUST STARTED GOING IN REVERSE. I HAD THE CAR IN DRIVE AND IT JUST STARTED GOING IN REVERSE. I TRIED TO PUT IT IN PARK AND THE SAME THING HAPPENED. SO NOW IT JUST GOING IN REVERSE IN ALL GEARS
NHTSA complaint #11205102 — an unverified report by a vehicle owner.
at 96,600 milesEllicottville, NY
UNKNOWN OR OTHER
2 WEEKS AGO MY DASHBOARD LIT UP WITH ALL LIGHTS WHILE DRIVING BRAKES,AIRBAG,TIRE PRESSURE,ENGINE,SWIRVE CONTROL,DOWN HILL, TACH JUMPED UP AND DOWN AND ALSO SPEEDOMETER, LOSS OF POWER LIKE DRAG ON ENGINE. MADE IT HOME AND SHUT IT OFF AND RESTARTED 3TIMES ALL LIGHTS WENT OFF EXCEPT TIRE AND AIRBAG. DROVE TO DEALER IN MORNING AND WHEN I ARRIVED ONLY LIGHT ON WAS AIRBAG. THEY SAID THERE WAS A WIRE LOOSE UNDER SEAT? GOT CAR BACK END OFF WEEK.THE FOLLOWING WEEKEND SATURDAY IT DID IT AGAIN WHILE DRIVING ALL THE LIGHTS AND GAUGES BUT THIS TIME I WENT TO PUT IT IN REVERSE AND IT WOULDNT SHIFT IN REVERSE SO I DROVE IT IN MY DRIVE WAY THEN PUT IT IN PARK AND THEN I COULDNT GET OUT OF PARK WHILE IT WAS RUNNING. I SHUT IT OFF AND RESTARTED TWICE ,THEN GOT IT IN REVERSE TO BACK IN MY GARAGE. SUNDAY ENGINE AND TIRE AND AIRBAG LIGHT STILL ON WENT TO STORE AND MORE LIGHTS WENT BACK ON WHEN I CAME HOME AND PULLED IN GARAGE PUT IN PARK DOOR LOCKS STARTED LOCKING AND UNLOCKING TILL I SHUT CAR OFF. MY CAR IS ONE OF THE CARS ON ENGINE RECALL AND THE DEALER SAYS IT HAS THE ENGINE ISSUE AS IT MAKES THE NOISE THAT THESE CARS MAKE BUT WHEN THEY PUT IT ON THE COMPUTER FOR HEADQUATERS IT WONT MAKE IT. THEY HAVE PUT ON THE COMPUTER TWICE AND SERVICE HAS HEARD IT AND SO HAVE I . EACH TIME BEFORE THIS HAPPENS MY CAR SEEMS TO START RUNNING RUFF. I FELT THAT THEY DIDNT BELIEVE WHAT I SAID SO THIS TIME I TOOK PICTURES OF MY DASH AND VIDEO RECORDED IT ON MY PHONE THEY KNOW I ONLY HAVE LESS THEN 3000 MILES LEFT ON MY 100,000 MILE WARRANTY SO I FEEL THEY ARE PUSHING ME OFF TILL WHATEVER IS CAUSING THIS COMES OUT OF MY POCKET. EXACTLY 2 WEEKS FROM FIRST OCCURENCE.
NHTSA complaint #11066911 — an unverified report by a vehicle owner.