223 of the
13,981 complaints filed about the KIA Sorento
are about the suspension —
2% of everything owners reported.
The worst model year for it is 2011.
I had taken the Kia Sorrento to a local shop to get an oil change, and Mavis tire had discovered that the rear suspension and rear subframe were severely corroded with rust and I was told that the car is unsafe to drive. I had noticed as well that my brakes would not normally stop when I go to press them as a bit of a kickback and the traction sensors and ABS sensors and emergency brake sensors would go off and on for no reason.
NHTSA complaint #11746144 — an unverified report by a vehicle owner.
I tried months ago to have my 2011 KIA Sorento LX 3.5L v6 AWD to get the recalls fixed @ KIA in Yorkville,New York. They said they couldn't fix the recalls that were on the vehicle because supposedly the suspension is unsafe. But I already had the vehicle on a lift 4 times since,6 times total to get parts installed from my mechanic. If it was so unsafe,how could my mechanic lift the vehicle without any issues. I needed to get the underbody sprayed to stop rust and corrosion but KIA refused me.The recall for the ABS module needed fixing,they refused me. Having problems with the ABS and my subframe/crossmember broke. I feel the spray could've helped
NHTSA complaint #11733480 — an unverified report by a vehicle owner.
Subframe, in the rear, where lateral arms are connected completely rusted off from the rest of the subframe. The control arm has broken off and is now rubbing against fuel tank. Car is unrepairable and undrivable.
NHTSA complaint #11718095 — an unverified report by a vehicle owner.
My kia Sorento shocks are really bad seems like it bounces Alot More than normal and heard a squeak coming from the shocks also hard to get the to turn when Im park and electric seems to glitch with bulbs going out faster and radio acting like it shorting out since the wiring was replaced it does this
NHTSA complaint #11717957 — an unverified report by a vehicle owner.
The contact owns a 2022 Kia Sorento. The contact stated that while driving approximately 70 MPH, the contact experienced the death wobble. There was no warning light illuminated. Additionally, the vehicle unexpectedly accelerated. There was no warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.
NHTSA complaint #11716781 — an unverified report by a vehicle owner.
The contact owns a 2011 Kia Sorento. The contact stated that while driving 15-20 MPH, the axle popped out of the transmission, and fractured the lower ball joints and steering system. There was an abnormal burning electrical odor coming from the vehicle. The contact stated that the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the residence. The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 200,000.
NHTSA complaint #11664495 — an unverified report by a vehicle owner.
Left rear sub frame cracked in half while driving car . 2017 they did work to the under belly in reference to corrosion of the car . Has therr been any other complaints about this vehicle type ?
NHTSA complaint #11658437 — an unverified report by a vehicle owner.
Kia failed to take accountability for rods related to oil pan and engine damage defect on this vehicle. Did not offer other safety options and did not give any warning signs. I have ALL my receipts and maintenance on vehicle that I DID Maintain my vehicle responsible and this was a Kia vehicle safety issue on manufacturing. I did not receive any warning or lights on my dashboard and I have all my oil change receipts. Please see all attached documents for my complaint. All Kia customer service was concerned with was warranty when this is a manufacturing product defect of this car not being put together properly and my vehicle has been serviced over years at a Kia dealership and no one has ever told me my vehicle was not maintained. Kia corporation won't even investigate or even move forward in any direction even with all my receipts reports and evidence to submit my claims are true.
NHTSA complaint #11652979 — an unverified report by a vehicle owner.
Transmission, shocks and struts had to be replaced. Kia was having a hard bump knock when it changed gears driving down the highway, we had it looked at several times by the Kia dealer and they couldn't find anything wrong. Eventually had to replace the parts above.
NHTSA complaint #11633395 — an unverified report by a vehicle owner.
We bought a brand new 2020 Kia Sorento on [XXX]. A little after a year we started to notice noises from the wheel hubs. Kia has replaced the tires thinking that was the problem, but it failed to be fixed. We have replaced Rotors, wheels, hubs and bearings but the problem persists. The last facility that replaced all 4-wheel hub bearings assembly said that since we have brought the vehicle to 4 different locations and the problem persist that we should write a complaint to nhtsa.gov. We feel unsafe to drive the kia due to the noise which is very loud. There are no warning lights on in the vehicle. The car is available for inspection upon request. We don't know what else to do or where to go from here since not even the Kia dealer has been able to correct the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11628051 — an unverified report by a vehicle owner.
3 different episodes suv will start by appear warning lights downhill, slippery road, abs, engine , decrease speed, shuts down, tire pressure finally battery dead and rubber smell. I've had it fixed once mentioned it was Altarnator, second time battery, finally third time something electrical or unknown. Total cost now $3000 and my life in danger al 3 times and towec.
NHTSA complaint #11621859 — an unverified report by a vehicle owner.
My front driver seat slips out of recline position to another position on its own Had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from steering or front suspension while car is driven, dealer claims with no extension of warranty and over 60,000 miles, any work for this issue with steering/suspension is not covered, this was not an issue before engine was replaced under the engine recall
NHTSA complaint #11608162 — an unverified report by a vehicle owner.
Was driving to the store for groceries with my 2 young children, when my car just stopped accelerating and the engine seized up on a local road. Had noticed a ticking and knocking sound when accelerating a few prior and a weird sound coming from the suspension but it was dismissed by the dealer. Had the vehicle towed to my home and had to tow to dealership as it would no longer turn over at all. Received a recall notice but apparently it doesn't apply to my vehicle because I had oil, coolant and no leaks anywhere. Only had 127,000 mold and this is the 4th issue I've had with this vehicle. 1st was rats chewing all my wires, 2nd was the rear differential, 3rd fuel pump, and now this.
NHTSA complaint #11600340 — an unverified report by a vehicle owner.
The suspension mounting block rusted off the frame and the frame rusted into on the passenger rear side of the car It was good that we were running slow close to the house when it happened if that would’ve come loose at Highway speeds, the car would probably flipped The vehicle is now undrivable
NHTSA complaint #11587481 — an unverified report by a vehicle owner.
I purchased 2017 Kia Sorento in 2020. I have to put 2 quarts of oil in it once a week. I noticed it around 2022. I get the oil changed on the regular. The engine is starting to rattle, and my oil light does not indicate when the oil is low. So, I have to check it constantly. The under-carriage rattles excessively. I've taken the suv to dealership and they are telling me that they cannot find anything wrong with it. I am at a loss. Plus, I am still paying a note on the suv.
NHTSA complaint #11581073 — an unverified report by a vehicle owner.
I purchased my 2019 Kia Sorento with 7,000 miles on it. A few moths after purchase, I began having suspension issue with it. My rear tires were being worn out very quickly and a tire repair shop suggested that I have Kia dealership check out the shocks, which I did. Kia Service Center diagnosed the vehicle and replaced the shock absorbers due to leakage. Almost 2 months later, I took my Sorento back to the same Service Center due to loud squeaking noises and the up and down of the vehicle anytime I drove over the smallest hump or bump in the road. Kia found that the strut mount and bearings were coming apart and Kia supposedly replaced the sway bar along with the bearings and struts. After one month, I had to take the vehicle back for the same issue. It was supposedly fixed again but a few moths later, the loud squeaking came back and has gotten worse over time. I took my truck to Kia again for the same issue and they are now saying that the sway bar bushings have went bad. Well they supposedly just replaced the old sway bar last year and it is already needing new bushings. I have searched online and found the front sway bar of KIA's to be a major defect problem and consumer's having to continuously replace the front sway bar on their KIA. A bad sway bar can not only impede your ability to control and handle your vehicle, but it can also be the cause of an accident. With so many consumer complaints on this issue, I am unsure why there has been no recall on the sway bar and bushings of KIA vehicles. Whether the vehicle is new with new parts or the part has been replaced, this is definitely an issue that needs to be investigated immediately.
NHTSA complaint #11575564 — an unverified report by a vehicle owner.
Brakes feel softer, rear brake burnt smell, replaced brakes one month ago. Headlight and taillight bulbs replaced several times in last 3 months due to blinking blowing replaced and starts over again. Screen will not turn on until car has run for 45 minutes. Cannot use back until screen turns on. Leaving car parked until I can get brake system fixed. Noticed brake light on dash and car with swerve light on dash. Too scared to drive until at least brakes are fixed. Reached out to dealership. No part available for recall which most likely is failing my brakes
NHTSA complaint #11574995 — an unverified report by a vehicle owner.