- I was driving down 55 mph. on dark, busy highway in Sarasota, Florida (Fruitville Rd.) at approximately 6:15 a.m. on Friday, January 23, 2025. - Suddenly, without warning, the sidewall of the rear passenger side tire completely blew out in a perfect circle around the entire outside of edge. - The tire is currently available for inspection. - The Goodyear dealer claims that the blowout was caused due to underinflation. However, the tread pattern of the tire shows no signs of underinflation. - Since this is my wife's car, I check the tire pressure every other Sunday evening knowing that she'll be driving it to work the next day. - Had there been heavier traffic, the blow out could have caused a major accident if someone was following closely behind me. - The car's TPMS sensors weren't illuminated to indicate there was any low tire pressure.
NHTSA complaint #11714505 — an unverified report by a vehicle owner.
Tires are Douglas Touring, and Sceptor. Those options were not available. I bought a set of tires that belongs to two different brands. Three from Douglas/Goodyear tires and one is Sceptor all from Walmart. They are supposed to have 50000 miles and 45000 miles respectively. When I took for car service, two different service mechanics mentioned that two of the tires have already reached 2/32. Originally, two tires were bought in June 2023, third tire is July 2024, and fourth tire in Jan 2025. There was already an issue with a tire that led to replacement earlier this year. I even filed a set of NHTSA reports in this regard earlier this year in February 2025. Now, two tires have gone down to less than 7/32, and as stated above has reached 2/32. I even shared a picture of peeling tread that I noticed at the time of purchase. This repeating issue suggests high likelihood with quality concern with these tires. For that matter, suddenly, I was asked to change brake rotor and pads, while previous inspections did not suggest any such change. As you might know, poor tires can also impact the brake rotor and pads. Your support to address this issue quickly would be greatly appreciated.
NHTSA complaint #11706458 — an unverified report by a vehicle owner.
I went for my regular wheel alignment last week and was told my tires need to be replaced - the tread was down to 3/32. I only have 30000 miles on the vehicle. I called Continental and was told the tires are considered a "performance" tire and therefore have no tread warranty. I bought a new set o Michelin Defender tires today. When I look on line, Tire Rack for example says the tires should be good for 65000 miles. I did not expect to have to buy new tires this soon. I am a retired safety engineer civil servant that worked for the Army Tank Automotive Command and also NASA and was involved in several tire recalls in the 1980s for Firestone so I have some knowledge about tires. I rotate the tires every 5-7k and get a wheel alignment at the same time. I do not abuse my tires. I feel that Continental came up with a term so they do not have to stand behind their product. I will never buy their tires. This set came OEM with my new Sorento
NHTSA complaint #11652327 — an unverified report by a vehicle owner.
I had contacted earlier with regard to getting clarity on the tread wear rate, and whether a faster tread wear would make the tire defective. As a replacement to that tire which got replaced, I purchased a totally new tire on Sunday, and today, this is how it looked. Is this normal?
NHTSA complaint #11643704 — an unverified report by a vehicle owner.
235 r 17 104H I had a flat out tire, which led to a replacement of a relatively new tire that was bought in the middle of 2024. During the replacement process, it was found that the the tread depth dropped to 7 in 7 months or so as registered by local auto service personnel. I have been a long time driver with this type of instance happening for the first time during all these years where I had to replace the tire completely well within a year. Can a drop of 30% or more in tread depth within 7 months or so make the tire defective? Assuming that the tread depth wears out evenly, which I believe should be other way with older tires wearing out faster as tread depth decreases, a 30% drop within 7 months after driving around 4000 miles or so for a tire with 50000 miles warranty place it under the defective tire section? Please clarify.
NHTSA complaint #11643224 — an unverified report by a vehicle owner.
The contact owns a 2019 Kia Sorento equipped with Kumho Tires, Tire Line: Crugen Premium, Tire Size: 235/65/R17, DOT Number: (N/A). The contact stated that while driving approximately 35 MPH, the low tire pressure warning light illuminated. Upon inspecting the passenger’s and driver’s side rear tires, the contact noticed that the interior tread line had peeled and detached from the steel belt. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 30,845.
NHTSA complaint #11502228 — an unverified report by a vehicle owner.
The contact owns a 2014 Kia Sorento. The contact stated while driving 60 MPH, the Anti-lock Braking System (ABS), traction control and TPMS warning lights illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.
NHTSA complaint #11464781 — an unverified report by a vehicle owner.
The contact owns a 2014 Kia Sorento. The contact stated that while operating the vehicle, the traction control, ABS and the tire pressure warning lights remained illuminated. Additionally, while operating the vehicle, the power steering inadvertently deactivated and the steering wheel would become difficult to turn in either direction. During the failure, the power steering, battery, and air bag warning lights were illuminated. The cause of the failures was not determined. The local dealer and manufacturer were both notified of the failures. The failure mileage was 120,000.
NHTSA complaint #11427887 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED FOR THE TPMS (TIRE PRESSURE MONITORING SYSTEM) WARNING LIGHT BEING ILLUMINATED. THE CONTACT WAS INFORMED THAT THE TIRES FUNCTIONED AS DESIGNED AND THAT NO DEFECTS WERE FOUND IN THE TIRES. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11339414 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 KIA SORENTO EQUIPPED WITH KUMHO SOLUS TIRES, SIZE: 235/60R/18 (NA). THE VEHICLE WAS TAKEN TO AN UNKNOWN KIA DEALER WHERE IT WAS DIAGNOSED THAT THE TREAD SEPARATED INSIDE THE FRONT PASSENGER TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT IT WAS NOT ATTRIBUTED TO NHTSA CAMPAIGN NUMBER: 18T004000 (TIRES). THE VEHICLE FAILURE MILEAGE WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 3,000.
NHTSA complaint #11093207 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE FRONT DRIVER SIDE TIRE SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VALVE STEM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ALSO DISCOVERED THAT THE UPPER AND LOWER BALL JOINTS WERE FAULTY AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 112,000.
NHTSA complaint #10853828 — an unverified report by a vehicle owner.
I HAVE THE KUMHO CRUGEN PREMIUM KL33 235 60 R18 TIRES. THEY CAME WITH THE KIA SORENTO. I WAS DRIVING DOWN THE FREEWAY AND THE CAR STARTED SHAKING AND I PULLED OVER TO SEE THE TIRE WITH ONLY 16 THOUSAND MILES ON THEM WITH THE SIDEWALL CUT THROUGH AROUND THE WHOLE TIRE, THREAD SEPERATION. I TOOK THE TIRE TO THE DEALER WHERE I BOUGHT THE CAR AND THEY COULD NOT FIND ANY BRUISE OR CUT THAT WOULD CAUSE IT TO BLOW OUT. THEY SENT IT TO KUMHO FOR WARANTEE EVALUATION.
NHTSA complaint #10852307 — an unverified report by a vehicle owner.
TIRE PRESSURE SENSOR DID NOT LIGHT UP AT ANY TIME WHILE DRIVING ON 95 IN RUSH HOUR MORNING TRAFFIC FOREWARNING ME OF ANY PROBLEM WITH MY FRONT RIGHT PASSENGER SIDE TIRE WHICH TIRE SOMEHOW IMMEDIATELY COMPLETELY DEFLATED WHILE DRIVING. I IMMEDIATELY PULLED OVER TO THE RIGHT SIDE OF ROAD AND CALLED FOR ROAD SIDE ASSISTANCE. THE TIRE PRESSURE SENSOR DID NIGHT LIGHT UP UNTIL THE TOW TRUCK DRIVER REMOVED THE FLAT TIRE FROM MY VEHICLE. WHEN VEHICLE WAS TAKE TO MCCAFFERTY IN LANGHORNE, SERVICE MANAGER ADVISED ME THAT I SHOULD HAVE HAD THE TIRE CHECKED OUT AS SOON AS THE TIRE PRESSURE SENSOR LIT UP AND IT WOULD HAVE AVOIDED COMPLETE DEFLATION. THE TIRE PRESSURE SENSOR DID NOT ILLUMINATE AT ANY TIME UNTIL THE FLAT TIRE WAS REMOVED FROM THE VEHICLE. A REPLACEMENT TIRE WILL NOW COST ME $ 159.00.
NHTSA complaint #10703261 — an unverified report by a vehicle owner.
ALL 4 TIRES (KUMHO SOLUS KL21 P235/65R17 103T M+S) ON MY 2103 KIA SORENTO ARE SHOWING SIGNS OF CRACKING IN THE SIDEWALL. THE TREAD DEPTH ON THE TIRES IS STILL GOOD. THE CRACKING IS VERY CONCERNING.
NHTSA complaint #10682711 — an unverified report by a vehicle owner.
I FOUND THAT THE REAR LEFT TIRE WAS SERIOUSLY WORN ON THE INSIDE TO THE POINT THAT IT NEEDED TO BE REPLACED. I HAVE NEVER BEFORE SEEN A REAR TIRE WEAR ON THE INSIDE EDGE WHILE THE REST OF THE TIRE WAS STILL GOOD AT 32000 MILES. WHAT WOULD CAUSE THE WEAR?
NHTSA complaint #10615279 — an unverified report by a vehicle owner.
THE FOLLOWING IS FROM AN E-MAIL SENT TO BIG O TIRE CUSTOMER SERVICE (TBC CORP) ON JUNE 26/2014 WE OWN A SET OF 4 DEFECTIVE COOPER 107H DISCOVERER LSX PLUS TIRES PURCHASED FOR OUR 2012 KIA SORENTO EX SUV ON NOV. 29, 2013 FROM BIG O TIRES STORE #6171 IN CONIFER, CO. THEY BALANCED AND MOUNTED THE TIRES. THEY DID NOT HAVE TIME TO PERFORM AN ALIGNMENT, SO FIRESTONE IN EVERGREEN, CO (11/29/14) ALIGNED THE VEHICLE. IN LATE APRIL, 2014 WE NOTICED A LOUD RUMBLING ROAD NOISE. WE HAD ANOTHER ALIGNMENT PERFORMED AND ALSO TOOK THE VEHICLE TO PEAK KIA IN LITTLETON, CO WHO DETERMINED THAT ALL ALIGNMENTS WERE WITHIN KIA SPECS, FOUND NO NOISE WITH THE VEHICLE ON THE RACK AND ADVISED US THAT THE TIRES WERE DEFECTIVE. WE RETURNED THE VEHICLE TO BIG O TIRES IN CONIFER. THEY ADVISED US TO HAVE THE CAMBER ADJUSTED MORE AND IF IT COULDN'T, TO INSTALL A NON-KIA AFTER MARKET PART WHICH WOULD ALLOW THE FURTHER CAMBER ADJUSTMENT. WE HAD THE ALIGNMENT ADJUSTED AGAIN. THE NOISE GOT LOUDER. KIA REINSPECTED THE TIRES, TOOK IT FOR ANOTHER ROAD TEST AND REVIEWED THE ALIGNMENT RECORDS AND AGAIN THE KIA SERVICE MANAGER CONCLUDED THAT THE TIRES WERE DEFECTIVE. WE RETURNED THE VEHICLE TO BIG O TIRES IN CONIFER TO SEEK RESOLUTION. THE MANAGER STATED THAT OUR SHOCKS AND STRUTS WERE BAD AND HIS LEAD MECHANIC STATED THAT WE NEEDED THIS AFTER MARKET PART TO ALLOW THE CAMBER TO BE FURTHER ADJUSTED. AT THAT POINT WE ASKED TO SPEAK WITH A REGIONAL OR DISTRICT MANAGER WHO COULD ASSIST US. WE WERE REFERRED TO COOPER TIRE. COOPER TIRE, TOLD US THAT THESE ARE PRIVATE LABEL TIRES MANUFACTURED BY COOPER FOR TBC AND TO SPEAK WITH TBC AS THEY HANDLE ALL WARRANTY CLAIMS. TBC THEN TRANSFERRED OUR CALL TO BIG O CUSTOMER SERVICE. AS I MENTIONED TO [XXX], MY WIFE AND I ARE REALTORS AND WE PLACE CLIENTS IN THIS VEHICLE EVERYDAY. THIS CREATES ADDITIONAL LIABILITY FOR US, BIG O TIRE AND COOPER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10607117 — an unverified report by a vehicle owner.
ON TWO DIFFERENT DATES ABOUT A WEEK APART WE HAD TWO TPMS FAILURES. ON THE FIRST ONE THE TPMS TIRE PRESSURE MONITOR SYSTEM SENSOR LOCATED IN THE PASSENGER REAR WHEEL CRACKED AND WAS LOSING AIR. TPMS SENSOR WAS REPLACED. AROUND A WEEK LATER WHILE MY WIFE WAS TRAVELING AT HIGHWAY SPEED THE PASSENGER SIDE FRONT TPMS SENSOR RETAINING CAP FELL OFF DUE TO CORRODED THREADS AND THE SENSOR FELL INTO THE TIRE CAUSING A HIGH SPEED DEFLATION. DEALER HAS NOT BEEN NOTIFIED OF THE SECOND FAILURE AS WE HAVE AN APPOINTMENT IN THE NEXT COUPLE WEEKS. THIS VEHICLE HAS BEEN DEALER SERVICED SINCE NEW AND HAS ALL REQUIRED SERVICE DONE.
NHTSA complaint #10584153 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 KIA SEDONA. THE CONTACT STATED THAT ONCE THE FACTORY SPARE TIRE WAS INSTALLED ON THE VEHICLE, THE INSTRUMENT PANEL FAILED. ADDITIONALLY, THE LOW TIRE PRESSURE SENSOR WOULD NOT OPERATE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE TIRE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6000.
NHTSA complaint #10583866 — an unverified report by a vehicle owner.