Owners have filed 38 complaints
about the 2011 Lexus IS 250 with NHTSA between 2011 and 2019.
The largest single group is the airbags.
Across this model's run it ranks 4 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 18
Against the median year of the Lexus IS 250. 50 means typical for this
model; 100 means roughly double.
Severity — 100
31.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
78% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
422.2%
1,000 – 9,999 miles
738.9%
10,000 – 24,999 miles
316.7%
25,000 – 49,999 miles
15.6%
75,000 – 99,999 miles
211.1%
100,000 – 149,999 miles
15.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2011peak 3Jul 2019
NHTSA investigations into the 2011 Lexus IS 250
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2011 Lexus IS 250
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 2019008376,282 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator or airbag module replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 201445818,949 units in Canada
Fuel System
On certain vehicles, the fuel delivery pipes in the engine compartment may have been produced with particles from the anti-corrosion plating on the gasket seating surface where the fuel pressure sensor is installed. This could affect the sealing properties of the gasket seated between the pressure sensor and the pipe, potentially resulting in a fuel leak. A fuel leak in the presence of an ignition source could result in a fire causing injury and/or property damage. Correction: Dealers will replace the gasket and repair the gasket seating surface.
Recall 201303116,756 units in Canada
Visual System
On certain vehicles, the wiper arm securing nuts could have been insufficiently tightened during assembly. If the movement of the wipers is restricted by an external load, such as heavy snow on the windshield, the wiper arms could slip and one or both wipers could become inoperative. If this occurs, driver visibility could be reduced, which could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will clean the mating surface of the wiper arm and motor shaft and install improved wiper arm nuts.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 130,000 milesOwaso, OKCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2011 LEXUS IS250. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER DID NOT SUSTAINED INJURIES, THE FRONT PASSENGER SUSTAINED FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING AND WAS NOT REPAIRED. THE CONTACT STATED THAT HE JUST RECEIVED A RECALL NOTICED WHICH THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #11232202 — an unverified report by a vehicle owner.
at 93,000 milesLowell, MACrash
UNKNOWN OR OTHER
I WAS DRIVING IN HEAVY TRAFFIC (STOP AND GO); I WAS FULLY STOPPED WITH MY FOOT ON THE BRAKE - I EASED OFF THE BRAKE TO SLOWLY ROLL FORWARD - ABSOLUTELY DID NOT PLACE MY FOOT ON OR ANYWHERE NEAR THE GAS PEDAL - AS I EASED OFF BRAKE, I FELT A STRONG "SURGE" FROM THE FRONT OF THE CAR- THE CAR ACCELERATED AND I SLAMMED IN TO A TRUCK THAT WAS DIRECTLY IN FRONT OF ME- I LOOKED AT THE DASHBOARD AS THIS WAS HAPPENING AND THE "CHECK ENGINE" LIGHT AND THE "TRACTION" LIGHT WERE BOTH ON - I TRIED TO BRAKE BUT THE BRAKE PEDAL WAS HARD - I WAS STOPPED DUE TO THE IMPACT OF HITTING THE TRUCK-- I AM ATTACHING THE EDR REPORT AS RETRIEVED BY A COMPANY LEXUS CONTRACTS WITH
NHTSA complaint #11062688 — an unverified report by a vehicle owner.
at 93,000 milesLowell, MACrash
ELECTRICAL SYSTEM
I WAS DRIVING IN HEAVY TRAFFIC (STOP AND GO); I WAS FULLY STOPPED WITH MY FOOT ON THE BRAKE - I EASED OFF THE BRAKE TO SLOWLY ROLL FORWARD - ABSOLUTELY DID NOT PLACE MY FOOT ON OR ANYWHERE NEAR THE GAS PEDAL - AS I EASED OFF BRAKE, I FELT A STRONG "SURGE" FROM THE FRONT OF THE CAR- THE CAR ACCELERATED AND I SLAMMED IN TO A TRUCK THAT WAS DIRECTLY IN FRONT OF ME- I LOOKED AT THE DASHBOARD AS THIS WAS HAPPENING AND THE "CHECK ENGINE" LIGHT AND THE "TRACTION" LIGHT WERE BOTH ON - I TRIED TO BRAKE BUT THE BRAKE PEDAL WAS HARD - I WAS STOPPED DUE TO THE IMPACT OF HITTING THE TRUCK-- I AM ATTACHING THE EDR REPORT AS RETRIEVED BY A COMPANY LEXUS CONTRACTS WITH
NHTSA complaint #11062688 — an unverified report by a vehicle owner.
Pexarkana, ARCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2011 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT THUMB THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10960386 — an unverified report by a vehicle owner.
at 1,000 milesScarsdale, NYCrash
VEHICLE SPEED CONTROL
CAR SUDDENLY LURCHED FORWARD (WHILE MY FOOT WAS ON THE BRAKE APPROACHING A STOP SIGN) AND STRUCK THE VEHICLE IN FRONT OF ME ON JANUARY 6, 2012. THIS PROBLEM OCCURRED AGAIN IN DECEMBER 2012 AND JANUARY 2013, I.E., CAR LURCHED FORWARD WHILE DRIVER'S FOOT WAS ON THE BRAKE WHILE APPROACHING A STOP LIGHT/SIGN. THE LATTER INCIDENTS DID NOT RESULT IN ANY ACCIDENT OR INJURY.
NHTSA complaint #10502998 — an unverified report by a vehicle owner.
at 1,000 milesScarsdale, NYCrash
SERVICE BRAKES, HYDRAULIC
CAR SUDDENLY LURCHED FORWARD (WHILE MY FOOT WAS ON THE BRAKE APPROACHING A STOP SIGN) AND STRUCK THE VEHICLE IN FRONT OF ME ON JANUARY 6, 2012. THIS PROBLEM OCCURRED AGAIN IN DECEMBER 2012 AND JANUARY 2013, I.E., CAR LURCHED FORWARD WHILE DRIVER'S FOOT WAS ON THE BRAKE WHILE APPROACHING A STOP LIGHT/SIGN. THE LATTER INCIDENTS DID NOT RESULT IN ANY ACCIDENT OR INJURY.
NHTSA complaint #10502998 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 130,000 milesOwaso, OKCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2011 LEXUS IS250. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER DID NOT SUSTAINED INJURIES, THE FRONT PASSENGER SUSTAINED FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING AND WAS NOT REPAIRED. THE CONTACT STATED THAT HE JUST RECEIVED A RECALL NOTICED WHICH THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #11232202 — an unverified report by a vehicle owner.
at 93,000 milesLowell, MACrash
UNKNOWN OR OTHER
I WAS DRIVING IN HEAVY TRAFFIC (STOP AND GO); I WAS FULLY STOPPED WITH MY FOOT ON THE BRAKE - I EASED OFF THE BRAKE TO SLOWLY ROLL FORWARD - ABSOLUTELY DID NOT PLACE MY FOOT ON OR ANYWHERE NEAR THE GAS PEDAL - AS I EASED OFF BRAKE, I FELT A STRONG "SURGE" FROM THE FRONT OF THE CAR- THE CAR ACCELERATED AND I SLAMMED IN TO A TRUCK THAT WAS DIRECTLY IN FRONT OF ME- I LOOKED AT THE DASHBOARD AS THIS WAS HAPPENING AND THE "CHECK ENGINE" LIGHT AND THE "TRACTION" LIGHT WERE BOTH ON - I TRIED TO BRAKE BUT THE BRAKE PEDAL WAS HARD - I WAS STOPPED DUE TO THE IMPACT OF HITTING THE TRUCK-- I AM ATTACHING THE EDR REPORT AS RETRIEVED BY A COMPANY LEXUS CONTRACTS WITH
NHTSA complaint #11062688 — an unverified report by a vehicle owner.
at 93,000 milesLowell, MACrash
ELECTRICAL SYSTEM
I WAS DRIVING IN HEAVY TRAFFIC (STOP AND GO); I WAS FULLY STOPPED WITH MY FOOT ON THE BRAKE - I EASED OFF THE BRAKE TO SLOWLY ROLL FORWARD - ABSOLUTELY DID NOT PLACE MY FOOT ON OR ANYWHERE NEAR THE GAS PEDAL - AS I EASED OFF BRAKE, I FELT A STRONG "SURGE" FROM THE FRONT OF THE CAR- THE CAR ACCELERATED AND I SLAMMED IN TO A TRUCK THAT WAS DIRECTLY IN FRONT OF ME- I LOOKED AT THE DASHBOARD AS THIS WAS HAPPENING AND THE "CHECK ENGINE" LIGHT AND THE "TRACTION" LIGHT WERE BOTH ON - I TRIED TO BRAKE BUT THE BRAKE PEDAL WAS HARD - I WAS STOPPED DUE TO THE IMPACT OF HITTING THE TRUCK-- I AM ATTACHING THE EDR REPORT AS RETRIEVED BY A COMPANY LEXUS CONTRACTS WITH
NHTSA complaint #11062688 — an unverified report by a vehicle owner.
Aventura, FL
UNKNOWN OR OTHER
MY DASHBOARD IS MELTING AND IT'S HARD TO SEE WHEN DRIVING BECAUSE OF THE SUN REFLEXT
NHTSA complaint #11048425 — an unverified report by a vehicle owner.
Aventura, FL
VISIBILITY/WIPER
MY DASHBOARD IS MELTING AND IT'S HARD TO SEE WHEN DRIVING BECAUSE OF THE SUN REFLEXT
NHTSA complaint #11048425 — an unverified report by a vehicle owner.
Bellflower, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE CERRITOS LEXUS DEALER (18800 STUDEBAKER RD, CERRITOS, CA 90703, PHONE NUMBER: (562) 263-7857) AND INFORMED THE CONTACT THAT THEY WOULD NOT SERVICE THE VEHICLE SINCE THE CONTACT WAS THE SECOND OWNER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11019129 — an unverified report by a vehicle owner.
Dallas, TX
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PARK PLACE LEXUS PLANO DEALER LOCATED IN PLANO, TEXAS WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11018886 — an unverified report by a vehicle owner.
LAS Vegas, NV
AIR BAGS
TL* THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE RECALL NOTIFICATION WAS RECEIVED IN DECEMBER OF 2016. THE DEALER (HENDERSON NEVADA LEXUS) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ
NHTSA complaint #10992658 — an unverified report by a vehicle owner.
Sarasota, FL
AIR BAGS
TAKATA RECALL. IT HAS BEEN 12 MONTHS SINCE WE WERE NOTIFIED OF THIS RECALL, AND THE DEALERSHIP HAS YET TO HAVE A REMEDY AVAILABLE, WITH NO POSSIBLE DATE IN SIGHT. WE DO NOT FEEL SAFE DRIVING THE VEHICLE AND CANNOT ACCOMMODATE PASSENGERS. THIS IS NOT A TIMELY REMEDY.
NHTSA complaint #10979442 — an unverified report by a vehicle owner.
Enterprise, NV
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10972262 — an unverified report by a vehicle owner.
Laguna Woods, CA
AIR BAGS
TL* THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10971909 — an unverified report by a vehicle owner.
Pexarkana, ARCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2011 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT THUMB THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10960386 — an unverified report by a vehicle owner.
Leander, TX
AIR BAGS
TAKATA RECALL: THIS HAS BEEN A RECALL SINCE 5/2016 AND I HAVE YET TO GET A REMEDY FROM LEXUS. IT IS REALLY INCONVENIENT TO NOT BE ABLE TO HAVE ANY PASSENGERS IN MY PASSENGER SEAT FOR THIS LONG. THIS NEEDS TO BE HANDLED ASAP!
NHTSA complaint #10956737 — an unverified report by a vehicle owner.
Duncanville, TX
AIR BAGS
"TAKATA RECALL" SINCE RECALL NO REPAIR HAS BEEN OBTAINED YET, PRESUMABLY DUE TO ''NO REPLACEMENT PARTS AVAILABLE'' SAYS SOLE LOCAL DFW DEALERSHIP WHICH SUPPOSEDLY PUT ME ON A WAITING LIST.
NHTSA complaint #10953989 — an unverified report by a vehicle owner.
Houston, TX
AIR BAGS
TAKATA RECALL IN JUNE 2016 I RECEIVED A LETTER NOTIFYING ME THAT MY PASSENGER AIRBAG WAS ON RECALL FOR BEING DANGEROUS & HARMFUL IF INFLATED AND TO NOT HAVE ANY FRONT SEAT PASSENGERS IN MY VEHICLE. TO DATE, THERE HASN'T BEEN A FIX FOR THE RECALL WHICH HAS BEEN GOING ON 8 MONTHS NOW. I AM VERY UPSET THAT THIS ISSUE HASN'T BEEN RESOLVED. NO ONE HAS CHECKED ON MY VEHICLE NOR OFFERED A LOANER. I RECENTLY TOOK MY CAR IN FOR SERVICE & A RENTAL CAR OPTION WAS MENTIONED. THAT ISN'T ACCEPTABLE WHEN I'M PAYING A CAR NOTE FOR A VEHICLE TO WHICH I CAN NOT FULLY USE. I HAVE A DISABLED PARENT WHO I CARE FOR & IT'S NOT COMFORTABLE FOR HER TO RIDE IN THE BACK SEAT. THE BACKSEAT OF THE IS250 IS TIGHT & MORE COMFORTABLE FOR KIDS NOT ADULTS. I AM HER SOLE CARE TAKER AND THIS INCONVENIENT ISSUE AS LEXUS EXPLAINS IT, IS NOT ACCEPTABLE. AT THIS POINT I DO NOT BELIEVE THAT LEXUS OR THE MANUFACTURER ARE TRYING TO COME UP WITH A FIX OR REPLACEMENT BECAUSE THE VEHICLE IS AN OLDER MODEL. IF THAT IS THE CASE, THEN LEXUS NEEDS TO EITHER REPLACE OR BUY BACK THESE VEHICLES.
NHTSA complaint #10948816 — an unverified report by a vehicle owner.
Houston, TX
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10947335 — an unverified report by a vehicle owner.
Santa Monica, CA
AIR BAGS
TAKATA RECALL - CURRENTLY NO REMEDY FOR THE RECALL BACK IN MAY 2016
NHTSA complaint #10944393 — an unverified report by a vehicle owner.
Winter Springs, FL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10926629 — an unverified report by a vehicle owner.
Leander, TX
AIR BAGS
TAKATA RECALL ACCORDING TO SAFERCAR.GOV, THERE HAS BEEN AN AIRBAG RECALL (#16V340) SINCE 5/23/16 WITH NO REMEDY. WHAT CAN BE DONE TO GET THIS EXPEDITED AS THIS HAS BEEN VERY INCONVENIENT FOR ME? I DRIVE THIS VEHICLE EVERYDAY AS IT IS MY SOLE MEANS OF TRANSPORTATION.
NHTSA complaint #10920582 — an unverified report by a vehicle owner.
LA Puente, CA
AIR BAGS
TAMARA RECALL. I FEEL THAT THEY ARE DOING NOTHING TO RESOLVE THIS PROBLEM. I RECEIVED THIS NOTICE IN MAY OF 2016 AND IT IS NOW OCTOBER 2016 . WHY DON'T THEY JUST REPLACE THE AIR BAG WITH A DIFFERENT ONE. REMOVE THE DEFECTIVE ONE NOT SEND A NOTICE NOT TO USE YOUR CAR. I HAVE A CHILD AND HE SITS IN THE PASSENGER SEAT AND IF ANYTHING WERE TO HAPPEN TO HIM BECAUSE OF THE LACK OF RESPONSE TO THE RECALL . I WILL TAKE LEGAL ACTION ESPECIALLY HEARING ABOUT THE LADY WHO JUST RECENTLY DIED REGARDING THESE AIRBAGS. I KEEP ASKING LEXUS ON WHEN THEY ARE GOING TO FIX THE PROBLEM AND THEY SAID NEXT YEAR (2017) SOMETIME. WHY IS IT THAT OUR SAFETY IS NOT A PRIORITY. BUT THEY SURE ARE IN A RUSH TO SELL YOU A CAR. I BOUGHT MY CAR TO USE IT NOT SIT AT HOME TO LOOK PRETTY AND STAY PARKED BECAUSE THAT'S THE ADVICE THEY ARE GIVING US. HOW HARD IS IT TO REPLACE 1 AIRBAG . ACCIDENTS HAPPEN EVERY DAY AND NO ONE KNOWS WHEN THEY WILL BE INVOLVED IN ONE. I WORK REALLY FAR FROM HOME AND I AM SCARED TO DRIVE MY CAR KNOWING THAT AT ANYTIME MY AIRBAG CAR DEPLOY ON ITS OWN OR IN FEAR OF BEING INVOLVED IN AN ACCIDENT THAT WILL CAUSE MY AIR BAG TO DEPLOY.
NHTSA complaint #10918090 — an unverified report by a vehicle owner.
Palm Coast, FL
AIR BAGS
TL* THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10908208 — an unverified report by a vehicle owner.
at 14 milesSAN Jose, CA
UNKNOWN OR OTHER
TAKATA RECALL DONT KNOW EXACTLY BUT FEEL VERY UNSAFE, SCARE WHEN SITTING AT FRONT PASSENGER SEAT IN EVERY TIME THE CAR TURNS.
NHTSA complaint #10908029 — an unverified report by a vehicle owner.
Honolulu, HI
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/21/16*LJ
NHTSA complaint #10904458 — an unverified report by a vehicle owner.
Channelview, TX
AIR BAGS
TL* THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10887687 — an unverified report by a vehicle owner.
at 37,000 milesMurrieta, CA
TIRES
VIOLENT TREAD SEPARATION ON DUNLOP SP SPORT 2050 AT 37,000 MILES.
NHTSA complaint #10662201 — an unverified report by a vehicle owner.