THE RED PLASTIC HOUSING THAT THE TAILLIGHT IS IN IS MELTED, THE LIGHTS ARE STILL WORKING, BUT THE RED PLASTIC AROUND THE BULB HAS MELTED ON BOTH THE RIGHT AND LEFT REAR BRAKE LIGHTS
NHTSA complaint #11189791 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT THE HEADLIGHTS SEIZED WITHOUT WARNING. THE FAILURE WAS PERSISENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE HEADLIGHT ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
NHTSA complaint #10821545 — an unverified report by a vehicle owner.
LEXUS CURRENTLY HAS A SO CALLED WARRANTY ENHANCEMENT NOTIFICATION -ZLB HEADLAMP REPLACEMEENTS. THEY DON'T WANT TO REPLACE MY HEADLIGHTS EVEN THOUGH THE DO LEAK WATER DURING A RAIN STORM. THERE ARE WATER STREAKS ON THE INSIDE WHICH HAMPER LIGHTING OUTPUT. IT IS DANGEROUS. WHY DID THEY SEND ME THIS IF IS WAS NOT IMPORTANT?
NHTSA complaint #10781228 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 LEXUS RX330. WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHT DIMMER CREATED POOR VISIBILITY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000. UPDATED 03/24/15*LJ UPDATED 9/18/2017
NHTSA complaint #10672817 — an unverified report by a vehicle owner.
MY 2004 LEXUS RX330'S EXTERIOR LIGHTS HAVE ALWAYS LEAKED. FRONT AND BACK BUT THE FRONT IS THE WORST. THIS NOW TO THE POINT THAT THE HEADLIGHTS ARE SO POOR THAT I HAVE BEEN ADVISED NOT TO DRIVE AT NIGHT. LEXUS WILL NOT CORRECT THIS ISSUE UNLESS YOU PAY THEM A WHOPPING $400 + PER UNIT! NO THANK YOU! I SOON HOPE TO PURCHASE SOMETHING NOT MADE BY LEXUS!
NHTSA complaint #10627056 — an unverified report by a vehicle owner.
MY CAR HAS A PROBLEM WITH EXCESS MOISTURE AND CONDENSATION IN THE HEADLIGHT HOUSING. IT HAS CONTINUED TO WORSEN FOR THE PAST SEVERAL YEARS. LEXUS REFUSED TO RECOGNIZE THIS PROBLEM AS ITS RESPONSIBILITY UNTIL DECEMBER, 2013 WHEN IT ISSUED A WARRANTY ENHANCEMENT TO ALL LEXUS RX OWNERS THAT HAD THIS PROBLEM. THAT NOTICE INDICATED THAT PARTS WERE BEING MANUFACTURED AND WOULD BE AVAILABLE BY MAY, 2014. MY CAR WAS INSPECTED AND WAS ADVISED THE REPAIR WOULD BE MADE AS SOON AS THE PARTS WERE AVAILABLE. IN EARLY JULY I CONTACTED MY DEALER (CHERRY HILL LEXUS) WHO REFERRED ME TO LEXUS CORPORATE. I WAS ADVISED BY LEXUS CORPORATE THAT PARTS WOULD BE AVAILABLE TO FIX THE PROBLEM BY THE END OF JULY. NOW, 8 MONTHS AFTER THE WARRANTY ENHANCEMENT WAS ANNOUNCED, PARTS ARE STILL NOT AVAILABLE TO FIX THE PROBLEM. THE DEALER SAYS CONTACT LEXUS AND LEXUS SAYS CONTACT THE DEALER; THE RUN-A-ROUND IS GETTING A LITTLE OLD. THE SERIOUS NATURE OF THIS PROBLEM WAS RECOGNIZED BY A US FEDERAL JUDGE IN HO V. TOYOTA, THE COURT SAID IN THE INSTANT MATTER, THE COURT FINDS THAT PLAINTIFFS SUCCESSFULLY SHOWED THAT THE ALLEGED DEFECT POSED A GENUINE SAFETY RISK BECAUSE A HEADLAMP FLICKERING OR GOING OUT AT NIGHT OR IN INCLEMENT WEATHER COULD PUT THE CAR'S DRIVER IN DANGER. A REASONABLE CONSUMER WOULD CONSIDER THIS RISK MATERIAL BECAUSE OF THE INHERENT RISKS OF PHYSICAL INJURY IN THE EVENT OF A HEADLAMP-RELATED ACCIDENT, OR THE COSTS ASSOCIATED WITH CONTINUALLY REPAIRING PROBLEMATIC HEADLAMPS. LEXUSES ENHANCED WARRANTY FOLLOWED THE ISSUANCE OF THE COURT'S ABOVE OPINION. MY CAR HAS THE SAME TYPE OF PROBLEM AS DISCUSSED IN THE OPINION. ANY HELP YOU COULD PROVIDE IN HAVING THIS NEEDED REPAIR WOULD BE APPRECIATED.
NHTSA complaint #10619540 — an unverified report by a vehicle owner.
LEAKING POWER STEERING RACK ASSEMBLY. SEEMS TO BE A VERY COMMON PROBLEM WITH THESE RX330'S. ADVISED I NEED A NEW RACK & PINION ASSEMBLY. LEXUS NEEDS A RECALL FOR THIS ISSUE, TOO MANY COMPLAINTS! ALSO TOLD NEED TO REPLACE HEADLIGHT BALLIST!
NHTSA complaint #10616154 — an unverified report by a vehicle owner.
I WILL ADD MY COMPLAINT TO PREVIOUS REPORTER. I HAVE HAD TO REPLACE THE HEADLAMP 2 TIMES DUE TO WATER IN THE ASSEMBLY OF THE HEADLAMP. THE RIGHT SIDE HEADLIGHT FAILED. THERE IS MOISTURE UNDER THE GLASS WHICH SHORTED OUT THE LIGHT. ONLINE I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THIS HAPPENING TO THE SAME MODEL LEXUS. THE REPAIR FOR THIS HEADLIGHT RUNS OVER $1,500. LEXUS CORPORATION REFUSES TO TAKE RESPONSIBILITY FOR AN OBVIOUS DESIGN FLAW. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10597502 — an unverified report by a vehicle owner.
THE RIGHT SIDE HEADLIGHT FAILED. THERE IS MOISTURE UNDER THE GLASS WHICH SHORTED OUT THE LIGHT. ONLINE I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THIS HAPPENING TO THE SAME MODEL LEXUS. THE REPAIR FOR THIS HEADLIGHT RUNS OVER $1,500. LEXUS CORPORATION REFUSES TO TAKE RESPONSIBILITY FOR AN OBVIOUS DESIGN FLAW.
NHTSA complaint #10554619 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT THERE WAS CONDENSATION ON THE DRIVER'S SIDE HEADLIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE HEADLIGHT WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. ..UPDATED 12-26-13
NHTSA complaint #10551522 — an unverified report by a vehicle owner.
DEFECTS IN HEADLAMP ASSEMBLY CAUSED WATER FROM RAIN TO ACCUMULATE INSIDE THE LAMP, OVERTIME, THE WATER CAUSED THE HI-VOLTAGE UNIT TO SHORT OUT AND THE HEADLAMP IS IN-OPERATIVE (THIS IS FOR THE LOW BEAM HID LIGHTS). REPLACEMENT COST IS $1,800 PER LAMP ASSEMBLY (DEALERS QUOTE). THIS IS A SAFETY ISSUE SINCE THE LOW BEAM IS NOT AVAILABLE FOR DRIVING AT NIGHT.
NHTSA complaint #10538593 — an unverified report by a vehicle owner.
ON THE ABOVE DATE NOTICED HEADLIGHT OUT AND WATER IN DRIVERS SIDE HEADLAMP, REPLACED BULB HEADLAMP DRY OUT ON ITS OWN. ON 03/12/2013 BROUGHT MY LEXUS TO DEALERSHIP FOR RECALL ON MAT/ACCELERATION PROBLEM. SERVICE DEPT NOTICED HEADLIGHT WAS OUT AND IT SHOULD BE REPLACED, I ADVISED THEM OF THE CONDENSATION IN HEADLAMP AND THEY STATED THAT TO FIX PROBLEM WOULD COST ABOUT 2 THOUSAND DOLLARS I ADVISED THEM THAT NOT TO FIX PROBLEM, AND IF THEY COULD NOTIFY LEXUS CORP ABOUT POSSIBLE GOOD WILL AND THEY STATED NO, CAR IS OUT OF WARRANTY.
NHTSA complaint #10502549 — an unverified report by a vehicle owner.
AFTER A RAIN STORM, MY DRIVER SIDE HEADLIGHT WAS FILLED WITH WATER AND THE LIGHT DOES NOT TURN ON. THE LEXUS DEALER QUOTED ME PRICE OF $1566.23 TO REPLACE. I LEARNED OF A CLASS ACTION LAWSUIT AGAINST TOYOTA FOR FAILURE TO ADDRESS THIS WIDE SCALE PROBLEM. PLEASE INCLUDE MY COMPLAINT IN THIS MATTER.
NHTSA complaint #10456781 — an unverified report by a vehicle owner.
THIS IS AN ONGOING PROBLEM WITH THE LEXUS RX MODELS CAUSED BY MOISTURE AND CONDENSATION FORMING INSIDE THE HEADLIGHT THERE HAS BEEN A LEXUS TSB REGARDING THIS HOWEVER DEALERS APPARENTLY ARE FREE TO DECIDE IF THEY RECTIFIED IT OR NOT. THE COMPUTER MODULE IN THE HEADLIGHT IS DAMAGED BY THE CONDENSATION LEADING TO A REPAIR COSTING ALMOST $3,000 THE PART ALONE BEING $1,900. MINE ULTIMATELY FAILED AT ABOUT 54800 MILES THOUGH IT WAS REPORTED TO DEALER AS A CONDENSATION WHEN THE DEALER CHOSE TO DO NOTHING ABOUT. THIS IS A KNOWN ISSUE WITH THE LEXUS RX SO MUCH SO IT HAS CREATED A WHOLE SUB-MARKET IN BUYING THE FAULTY ONES REMOVED BY LEXUS REFURBISHING AND RESELLING EVEN THOSE ARE SELLING FOR $1,100 IF YOU CAN EVEN FIND ONE. KNOWN MANUFACTURING DEFECT, TSB ISSUED BY LEXUS, LEXUS WILL NOT ADDRESS IF FAILURE ULTIMATELY OCCURS AT 48,000 MILES IF AT ALL, HEADLIGHT FAILS, CONSUMER SAFETY AT RISK, REPAIR REQUIRES TOTAL REPLACEMENT OF HEADLIGHT, SEAL FAILS, BALLUST COMPUTER FAILS, HEADLIGHT DOES NOT FUNCTION, NO LIGHTING WHEN DRIVING, LEXUS HAD COMPLETE KNOWLEDGE OF THE DEFECT, LEXUS DID NOT UNIFORMLY CORRECT THE MANUFACTURING DEFECT TO DATE.
NHTSA complaint #10456760 — an unverified report by a vehicle owner.
LARGE AMOUNT OF CONDENSATION WITH WATER DROPLETS IN DRIVER SIDE AND PASSENGER SIDE HEADLIGHT ASSEMBLIES. HID BULBS ARE OUT. REPAIR QUOTES ARE FOR $1684.00 PER HEADLIGHT ASSEMBLY, WITH ADDITIONAL LABOR COSTS OF $315.00. ACCORDING TO REPAIR SHOP THIS IS A COMMON PROBLEM WITH LEXUS RX 330 2006 MODELS.
NHTSA complaint #10453675 — an unverified report by a vehicle owner.
LIKE MANY OTHER PEOPLE, I AM COMPLAINING ABOUT THE HEADLIGHT CONDENSATION ON MY LEXUS RX330. THE PASSENGER SEAT HEADLIGHT FOGS UP SO THAT IT IS VERY CLOUDY. THIS AFFECTS THE QUALITY OF THE LIGHT BEAM AT NIGHT AS IT MAKES THE LIGHT DIMMER. I'VE ASKED LEXUS TO FIX THIS PROBLEM AND THEY QUOTED ME CLOSE TO $2000 FOR SOMETHING THAT REALLY SHOULD BE A SAFETY RECALL. I AM NOT THE ONLY PERSON EXPERIENCING THIS PROBLEM. I'VE DONE SOME RESEARCH AND FOUND THAT THERE IS CURRENTLY A LAWSUIT GOING ON ABOUT THIS PROBLEM. THIS PROBLEM NEEDS TO BE FIXED IMMEDIATELY.
NHTSA complaint #10441378 — an unverified report by a vehicle owner.