TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT THE VSC INDICATOR ILLUMINATED INTERMITTENTLY. ALSO, WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE STEERING WHEEL WOULD VIBRATE UNCONTROLLABLY. IN COLD WEATHER, THE STEERING WHEEL WOULD BECOME DIFFICULT TO MANEUVER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 220,000.
NHTSA complaint #11288005 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 LEXUS RX330. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL MADE A LOUD NOISE WHILE BEING TURNED. THE VEHICLE WAS TAKEN TO LEXUS OF ANNAPOLIS (121 FERGUSON ROAD, ANNAPOLIS, MD 21409, (410)-266-3333) WHERE IT WAS DIAGNOSED THAT THE BRAKE MASTER CYLINDER FAILED AND CAUSED THE BRAKE FLUID TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,100.
NHTSA complaint #11102514 — an unverified report by a vehicle owner.
THE KEY BROKE INTO THE IGNITION, DEALER REFUSED TO ASSIST WITH REPAIR OT NEW KEY EVEN THOUGH I HADN'T HAD IT VERY LONG. THE STERING WHEEL LOCKS., THE TIRES SHAKE, CORDS ALL FALLING FROM UNDER THE CAR, THE ELECTRICAL GOES IN AND OUT INCLUDING WINDOWS AND HEAT. MY SEAT BELTS LOCK ON ME . THIS CAR IS A MESS AND I HAVE TWO CHILDREN 11,5 AND A SENIOR FATHER THAT HAS ALZEIMERS THAT HAVE TO BE TRANSPORTED IN THIS LEMON FAILY. THE DEALERS WONMT HELP THEY MAKE PAYMENT AND REAPIR PROMISES AND NEVER KEEP THEM, I HAD BEEN EXPERIENCING HARDSHIPS AND THEY USED IT AGAINST ME TO JUSTIFY NOT REPAIRING THE CAR. YET THESE ISSUES HAVE BEEN EXISITENT SINCE DAY 1. 11/15/2016
NHTSA complaint #11032111 — an unverified report by a vehicle owner.
OWNER TOOK CAR IN FOR ROUTINE 110,000 MILE SERVICE (TOLD IT WOULD BE ABOUT $150). NEXT DAY WAS INFORMED BY DEALER THAT POWER STEERING PUMP AND HIGH PRESSURE POWER STEERING HOSE NEEDED REPLACEMENT. HAD NOT NOTICED ANY SYMPTOMS PRIOR TO THIS, NO LEAKING NOTED BENEATH CAR OTHER THAN WATER FROM AC. DEALER SAID A LEAK WOULD BE FROM SAME PAN AS AC, BUT POWER STEERING FLUID WOULD BE OILY NOT WATERY. I EXPLAINED THAT I DID NOT HAVE ANY SIGN OF POWER STEERING LEAK. PARTS ($665.94) AND LABOR ($217) FOR PUMP = TOTAL ($882.94) PARTS ($528.99) AND LABOR ($294.50) FOR HIGH PRESSURE STEERING HOSE = TOTAL ($831.48) THIS COST WAS $1700 ON TOP OF MY 110.000 MAINTENANCE CHARGE. HAS THIS BEEN A PROBLEM FOR OTHER OWNERS OF 2005 RX 330 ?
NHTSA complaint #10992995 — an unverified report by a vehicle owner.
AS OF 3/18/2016 I PURCHASED AN NEW RADIATOR FOR A TOTAL OF $945 AT MCGRATH LEXUS DEALERSHIP IN CHICAGO ON DIVISION ST BECAUSE THE OLD RADIATOR WAS LEAKING. AS OF 3/31/2017 THE NEW RADIATOR IS NOW LEAKING AND THE CAR WOULD NOT START BECAUSE THE CAR WAS OVER HEATING. AS OF 4/1/2017 THE TIMING BELT AND WATER PUMP FOR THE STEERING WILL NEEDS TO BE REPLACED. TODAY 4/1/2017 MCGRATH LEXUS DEALER STATED I WILL COST AT LEAST $1200 WITH LABOR INCLUDED FOR THEM TO REPAIR. AFTER FURTHER RESEARCH ON RECALLS FOR MY 2004 LEXUS RX330 I DISCOVERED THESE REQUIRED REPAIRS ARE LEXUS DEAKER RECALLS. WHY WOULD MCGRATH LEXUS CHARGE ME IF THESE ARE RECALLS ON MY LEXUS.
NHTSA complaint #10969946 — an unverified report by a vehicle owner.
I AM EXPERIENCING ISSUES WITH MY STEERING CONTROL AND POWERING STEERING LEAKING WHICH HAS CAUSED A UNIQUE NOISE ON SHARP TURNS AND WHILE DRIVING IN GENERAL. MY MECHANIC INFORMED ME THAT MY RACK AND PINIONS NEED TO BE REPLACED. MY 2005 RX 330 CURRENTLY HAS 131,000 MILES. IT'S VERY SAD TO READ PREVIOUS COMPLAINTS AND LEXUS STILL HAS NOT DONE ANYTHING ABOUT THIS ISSUE. THIS IS A KNOWN PROBLEM THAT LEXUS IS AWARE OF - WHAT THE HELL!
NHTSA complaint #10967114 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 LEXUS RX330. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE POWER STEERING. THE CONTACT ALSO OBSERVED EVIDENCE OF A POWER STEERING FLUID LEAK. THE DEALER DIAGNOSED THAT THE POWER STEERING PUMP AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10967136 — an unverified report by a vehicle owner.
IN APRIL 2014, MY MOM WAS CONTACTED BY LEXUS ABOUT THE MELTING DASHBOARD ISSUE THAT HAS PLAGUED ALMOST 5 MILLION LEXUS VEHICLES. SHE WAS TOLD SHE WOULD HAVE TO "WAIT IN LINE" FOR HER CUSTOMER NUMBER TO POP UP IN THE SYSTEM IN ORDER TO FIX THE MELTING DASHBOARD, WHICH HAS AFFECTED HER VISIBILITY WHEN IT IS SUNNY OUTSIDE AS WELL AS HER STEERING MECHANISM. WE DO NOT KNOW IF THERE IS DAMAGE TO THE AIRBAGS, BUT WITH A CONTINUOUSLY MELTING DASHBOARD WE CAN ONLY IMAGINE THE DAMAGE AND DANGER THAT LURKS UNDERNEATH. THE STEERING HAS GOTTEN PROGRESSIVELY MORE DIFFICULT AS THE DASH CRACKS AND MELTS MORE. THERE ARE MULTIPLE CRACKS THROUGHOUT THE DASH THAT HAVE GOTTEN PROGRESSIVELY WORSE AND INTERFERE WITH THE INTEGRITY OF THE INSIDE OF THE CAR. SOON, THE PARTS ATTACHED TO THE DASH MAY DISASSEMBLE WHILE SHE IS DRIVING, WHICH CAN POTENTIALLY KILL OTHER PASSENGERS ON THE ROAD AND HERSELF. WE REACHED OUT TO LEXUS CORPORATE AND IN MARCH 2016, AFTER MULTIPLE ATTEMPTS TO GO THROUGH THE LOCAL DEALER BOTH HERE AND IN NORTH FLORIDA, LEXUS REFUSES TO FIX HER DASHBOARD AND CONTINUES TO IGNORE OUR PLEAS AND DEMANDS FOR ATTENTION TO THIS MATTER. PLEASE REFER TO ATTACHED PHOTOS.
NHTSA complaint #10934553 — an unverified report by a vehicle owner.
THE ALIGNMENT HAS ALWAYS BEEN AN ISSUE AND HAS BEEN ADJUSTED MORE OFTEN THEN ANY OTHER CAR I'VE EVER OWNED. UNTIL RECENTLY I NOTICED THE STEERING GETTING STIFFER AND HARDER TO HANDLE. CHANGED THE FLUID SEVERAL TIMES AND IT DOESN'T SEEM TO BE THE PROBLEM. TOOK IT IN TO GET CHECKED, IT'S THE RACK AND PINION AND WILL COST OVER $1000 TO REPAIR. AFTER SPEAKING WITH THE MECHANIC HE STATED "THIS IS A COMMON DEFECT IN YOUR LEXUS, BUT THEY AREN'T PUTTING IN A RECALL ON IT." THAT'S RIDICULOUS. AS MOST OF US HERE, WE HAVE THE SAFETY OF OUR FAMILIES IN OUR CARS. I'M NOT EVEN FINISHED PAYING THIS THING OFF AND IT'S FALLING APART. THIS SHOULD BE TAKEN MUCH MORE SERIOUSLY AND SHOULD BE RECALLED CONSIDERING THAT IT LOOKS AS IF MOST OF THESE MODELS ARE HAVING THE SAME ISSUES. IT'S VERY SCARY TO DRIVE. BUT NOT IN MY BUDGET...FOOD AND CLOTHING FIRST...NOT FIXING A MANUFACTURERS ERROR. MANUFACTURED IN CANADA.
NHTSA complaint #10806415 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 LEXUS RX330. WHILE DRIVING AT APPROXIMATELY 40 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE ENGINE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS AND POWER STEERING FLUID WAS DISPENSED INTO THE RESERVOIR HOWEVER, THE FAILURE PERSISTED. THE MECHANIC INFORMED THAT THE POWER STEERING PUMP AND THE POWER STEERING RACK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
NHTSA complaint #10782828 — an unverified report by a vehicle owner.
DEALER MENTIONED POWER STEERING LEAK IN 2014, AGAIN IN 2015 AND PREVIOUS OWNER OF VEHICLE TOOK IT IN TO HAVE IT LOOKED AT DUE TO COMPLAINT OF PROBLEMS WITH POWER STEERING IN 2012 WITH WATER PUMP AND TIMING BELT WERE CHANGED. MY LOCAL DEALER IS STATING THE REPAIR WILL COST AT LEAST $1000 TO REPAIR. DESPITE RECALLS ON THE INTERNET, IT SEEMS THAT THE INVESTIGATION OF THE 2005 LEXUS RX 330 NEEDS TO INCLUDE VEHICLE MANUFACTURED IN CANADA (MINE STATES CANADA). PLEASE HELP I WANT TO BE SAFE DRIVING MY FAMILY IN THIS VEHICLE.
NHTSA complaint #10749457 — an unverified report by a vehicle owner.
I HAVE BEEN EXPERIENCING ISSUE WITH MY STEERING CONTROL, AND A UNIQUE NOISE ON SHARP TURNS, SO DURING MY NEXT OIL CHANGE AT THE LEXUS DEALERSHIP THEY EXAMINED AND INFORMED ME THAT MY STEERING RACK IS SEEPING OIL, AND WOULD NEED A REPLACEMENT TO A COST OF $1,800. I DRIVE MY CAR OVER THE WEEKENDS WITH MY KIDS ON OUTDOOR TRIPS OVER THE WEEKEND AND HAVE ONLY 70K MILES, SO WAS A COMPLETE SHOCK TO LEARN ABOUT THIS ISSUE. RESEARCH HAS SHOWN ME THAT THIS IS A KNOW ISSUE, AND MANY CONSUMERS HAVE SIMILAR COMPLAIN. ON CONTACTING LEXUS, I WAS INFORMED THAT SINCE MY CAR IS OUT OF WARRANTY PERIOD, THERE NOT MUCH THEY CAN DO ALTHOUGH THEY ARE WELL AWARE OF THE ISSUE, THERE WAS A CHANNEL 2 SAN DIEGO, CA CLIP ON TOYOTA MOTORS HAVING A RECALL, BUT I WAS INFORMED NO SUCH RECALL IS IN FORCE, SO I AM CONFUSED. LEXUS CONTACT ME AND READY TO PAY A PARTIAL SUM ON THE PART REPLACEMENT BUT I WOULD HAVE TO BEAR THE LABOR AND MUCH OF THE COST ASSOCIATED FOR THE PART. A SIMILAR STORY THAT ECHOED WITH OTHER USERS, LEXUS NEEDS TO ADDRESS THIS RECALL/SAFETY ISSUE AT ONCE, BEFORE A FATALITY OCCURS.
NHTSA complaint #10748726 — an unverified report by a vehicle owner.
THE STEERING WHEEL MAKES A WHINING NOISE UPON ACCELERATION AND WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION AT SLOW SPEEDS THE NOISE CONTINUES. WHEN PUTTING THE KEY IN THE IGNITION IT MAKES A BUZZING NOISE.
NHTSA complaint #10722585 — an unverified report by a vehicle owner.
CAME TO A STOP WITH MY WHEELS SLIGHTLY TURNED TO THE LEFT. I TURNED MY CAR OFF, AND TOOK MY KEY OUT OF THE IGNITION. WHEN I TRIED TO RESTART MY CAR WITH THE KEY IN THE IGNITION, IT WOULD NOT TURN ON. I CALLED THE DEALER IN BELLEVUE AND THEY SAID THAT IT MIGHT BE JUST STUCK SO TURN THE WHEEL HARD TO THE LEFT AND SEE IF THAT WOULD RELIEVE THE PRESSURE AND THE KEY MIGHT TURN. NO LUCK WIGGLED AND WIGGLED AND ALL IT DID WAS LOCK MY STEERING IN THAT PLACE SO NOW THE WHEEL WOULD ONLY TURN ABOUT A INCH. I CALLED ANOTHER DEALER IN FIFE AND HE SAID ABOUT THE SAME THING, KEEP WIGGLING IT AND MAYBE ROCK THE CAR, DID NOTHING. I TURNED THE KEY AND PRESSED HARD AND MUST HAVE PUSHED IN THE UNLOCK BUTTON AND DOWN WENT MY WINDOWS AND MY SUNROOF OPENED GREAT. NOW I COULD NOT GET THE WINDOWS UP OR UNLOCK MY STEERING. I CALLED THREE DEALERS AND THEY WANTED TO REPLACE THE IGNITION SWITCH, BUT I WOULD HAVE TO HAVE THE CAR TOWED IN. I CALLED A LOCK SMITH AN THEY SAID TO TRY SOME LUBRICATION IN THE IGNITION. OK I USED SOME WD40 AND IT WORKED. I COULD TURN THE IGNITION KEY AND UP WENT MY WINDOWS AND MY CAR STARTED. I MIGHT CHECK INTO GETTING THE STEERING REPLACED. I WILL CHECK ON THE RECALLS ONLINE THEIR SEAMS TO BE LOTS OF PROBLEMS.
NHTSA complaint #10715247 — an unverified report by a vehicle owner.
WENT TO CHARLES BARKER LEXUS IN VA. BEACH, VA. FOR A STATE INSPECTION FOR OUR 2006 RX330 WITH LESS THAN 70K MILES AND WAS TOLD THEY HAD TO FAIL IT FOR INSPECTION BECAUSE THE BOOT ON THE RACK AND PINION WAS LEAKING. THE SERVICE ADVISER KNOWING THIS IS COMMON PROBLEM SAID THAT THERE ARE 3 OPTIONS. REPLACE IT AT $1,800.00 OR THEY COULD BUT A BOOT ON IT (BAND-AID) AND IT WILL PASS INSPECTION FOR $450.00 AND LAST MAYBE A YEAR OR 2 OR HE CAN TRY AND GET THE NEW PARTS APPROVED UNDER THEIR GOOD FAITH PROGRAM AND IT WILL ONLY COST US $780.00 FOR LABOR. THIS IS A SERIOUS ISSUE AND THEY ADMIT IT BUT WILL NOT STAND BEHIND THEIR INFERIOR PARTS UNLESS THE CONSUMER PAYS THEIR OUTRAGEOUS LABOR COSTS. THIS IS A COMPLETE INJUSTICE AND THE NHTSA NEEDS TO MAKE THEM ISSUE A RECALL!!! DON'T WAIT UNTIL A DEATH OCCURS THAT CAN FINALLY BE DIRECTLY LINKED TO THIS ISSUE. THIS IS SERIOUS!
NHTSA complaint #10702012 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 LEXUS RX330. WHILE THE VEHICLE WAS IN PARK, THE STEERING WHEEL FELT LOOSE AND A NOISE WAS COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, WHILE IN PARK, THERE WAS A NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE STEERING SHAFT AND THE RACK AND PINION NUT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,594.
NHTSA complaint #10695362 — an unverified report by a vehicle owner.
VEHICLE FAILED INSPECTION DUE TO POWER STEERING RACK LEAKING.. WAS REFERRED TO DEALERSHIP WHO SAID THEY COULD DO NOTHING ABOUT IT.. CALLED LEXUS CUSTOMER ASSISTANCE CENTER, TWICE, AND HAVE STILL NOT GOTTEN ANY SATISFACTION OR RESOLVE. SO MUCH FOR LEXUS QUALITY..
NHTSA complaint #10663169 — an unverified report by a vehicle owner.
VEHICLE STARTING MAKING NOISE, TOOK IT INTO AN AUTO REPAIR SHOP, AND WAS TOLD THE POWER STEERING FLUID WAS VERY LOW. THEY ALSO STATED I NEEDED TO REPLACE THE RACK AND PINION. I LOOKED ONLINE, AND IT SEEMS TO BE AN ISSUE WITH 2005 RX330'S. OBVIOUSLY, READING THE COMPLAINTS, THERE SHOULD BE A RECALL FOR THIS KNOWN PROBLEM.
NHTSA complaint #10643465 — an unverified report by a vehicle owner.
POWER STEERING RACK UNIT LEAKING COMMON PROBLEM WITH MANY LEXUS OWNERS AS SHOWN BELOW. TOYOTA REFUSES TO ACKNOWLEDGE THIS PROBLEM LEAVING MANY OWNERS TO PAY FOR EXPENSIVE REPAIRS. I HAVE PURCHASED THE REPLACEMENT PART MYSELF AND WILL HAVE MY LOCAL CERTIFIED MECHANIC DO THE LABOR. TOTAL COST TO ME WILL BE OVER $600 WHICH IS FAR CHEAPER THEN THE LOCAL LEXUS DEALERSHIP CHARGES. LINK BELOW SHOWS HOW MANY LEXUS OWNERS HAVE HAD THIS EXACT PROBLEM. HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2005/LEXUS/RX+330/STEERING.
NHTSA complaint #10629501 — an unverified report by a vehicle owner.