FaultScore

FaultScore report

2021 Lincoln Aviator problems

Owners have filed 62 complaints about the 2021 Lincoln Aviator with NHTSA between 2022 and 2026. The largest single group is the electrical system. Across this model's run it ranks 5 of 8 worst.

C

FaultScore 42/100

Higher is worse. Measured against the other years of the Lincoln Aviator.

How this is worked out

The numbers

62

Complaints

1

Crashes reported

2

Fires reported

2

Injuries reported

60,000 mi

Median mileage at failure

Half of reported failures happened before this

33%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 35 vs 50 Severity 42 vs 50 Early failure 57 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 35
Against the median year of the Lincoln Aviator. 50 means typical for this model; 100 means roughly double.
Severity — 42
8.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 57
33% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2021 compares with every other Lincoln Aviator

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2021 Lincoln Aviator

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 60,000 miles

Engine & Cooling 7 11.3%

0 crashes, 1 fires · median 60,000 mi

Windows, Mirrors & Wipers 6 9.7%

Median failure at 60,000 miles

Other & Unspecified 5 8.1%

Median failure at 33,000 miles

Driver Assist & Collision Avoidance 5 8.1%

Median failure at 33,500 miles

Fuel & Propulsion 5 8.1%

Median failure at 98,500 miles

Body & Structure 4 6.5%

Median failure at 60,000 miles

Transmission & Drivetrain 4 6.5%

Median failure at 98,000 miles

Lights 3 4.8%
Acceleration & Cruise Control 3 4.8%
Brakes 3 4.8%
Seats 2 3.2%

0 crashes, 1 fires

Suspension 2 3.2%

Median failure at 33,000 miles

Steering 1 1.6%

Median failure at 33,000 miles

Airbags 1 1.6%

1 crashes, 0 fires

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 1 8.3%
25,000 – 49,999 miles 3 25.0%
50,000 – 74,999 miles 6 50.0%
75,000 – 99,999 miles 1 8.3%
100,000 – 149,999 miles 1 8.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2022 peak 9 Jul 2026

NHTSA investigations into the 2021 Lincoln Aviator

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA23002 Opened 29 Sep 2023 Closed 31 Oct 2024 ENGINE

Loss of Motive Power

On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject vehicles was determined to be intake valve fracture, and the full scope of vehicles affected by the su...

Recalls on the 2021 Lincoln Aviator

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

26V451000

SEATS:MID/REAR ASSEMBLY

Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

26V402000

POWER TRAIN:AUTOMATIC TRANSMISSION

Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

Risk: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.

26V159000

SEAT BELTS

Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

Risk: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

26V117000

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

Risk: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

26V123000

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

25V455000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

Risk: An engine stall increases the risk of a crash.

25V442000

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

25V393000

SEATS:MID/REAR ASSEMBLY

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026339 26,900 units in Canada

Seats And Restraints

Issue: On certain vehicles the recall repairs completed by a Ford dealer during recall 25S67 (Transport Canada recall no. 2025-328) may not be effective. As a result, a second repair is required. On certain vehicles, the trim for the seat fold switch on the second-row outboard seats could become stuck. If this happens, the seat(s) could fold and/or move unexpectedly. Note: This recall replaces Transport Canada recall no. 2025-328. Vehicles that were repaired under that recall also require this repair. Safety Risk: A seat that folds and/or moves could increase the risk of injury in a crash. Corrective Action: Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the seat fold switch trim and housing for one with an improved design.

Recall 2026311 33,012 units in Canada

Powertrain

Issue: On certain vehicles, a problem in the transmission could cause the parking pawl to become damaged. As a result, when the transmission is shifted to Park, the vehicle could move if the parking brake is not applied. Safety Risk: A parked vehicle that rolls away could create the risk of an injury or a crash. Corrective Actions: To reduce the safety risk, Ford recommends that you should always use the parking brake when you park until the recall repairs are completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module (PCM) software. The dealer will also inspect and, if necessary, replace any damaged transmission components.

Recall 2026124 44 units in Canada

Seats And Restraints

Issue: On certain vehicles, the second-row outboard seat belt anchor bolt(s) may be loose or missing. As a result, the seat belt(s) could detach in a crash. Safety Risk: A seat belt that detaches could increase the risk of injury in a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, install, tighten or replace seat belt anchor bolt(s).

Recall 2026100 99,375 units in Canada

Visual System

Issue: On certain vehicles, a software problem could cause the rearview camera image not to display properly when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail. The corrective actions for this recall are under development.

Recall 2026098 54,078 units in Canada

Visual System

Issue: On certain vehicles, the windshield wiper motor may not have been manufactured properly. As a result, the motor could fail and cause the windshield wipers not to work. Safety Risk: Windshield wipers that don't work could reduce visibility and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the windshield wiper motor.

Recall 2025366 107,534 units in Canada

Fuel System

Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module software. For Super Duty models, the dealer will replace the fuel pump.

Recall 2025360 16,575 units in Canada

Visual System

Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.

Recall 2025328 20,298 units in Canada

Seats And Restraints

Issue: On certain vehicles, the trim for the seat fold switch on the second-row seats may not have been installed properly. As a result, the switch could become stuck. If this happens, the seat(s) could fold and/or move unexpectedly. Safety Risk: A seat that folds and/or moves could increase the risk of injury in a crash. Corrective Action: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the seat fold switch trim.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Hampstead, NC Crash

AIR BAGS

I was completely stopped in traffic a car failed to reduce speed and slammed into the back of my car. My neck whipped forward no air bags deployed.

NHTSA complaint #11737219 — an unverified report by a vehicle owner.

Bloomfield Hills, MI 2 injured

STRUCTURE:BODY

My 2021 Lincoln Aviator PHEV lift gate safety stop does not function properly. It will come closing down extremely hard. This will happen when the button is pressed on the lift gate or the hands free feature is triggered. The lift gate will not safety stop and pop back open as it should unless a significant amount of force is used; this is usually 2 or more people trying with all their strength to stop it from closing on them. I have been hurt by this and so has my child. This is a serious safety issue. I have included screenshots from the video (the system won’t let me send the video) I took replicating the issue with it completely crushing a box at the height of my head.

NHTSA complaint #11683995 — an unverified report by a vehicle owner.

Bloomfield Hills, MI 2 injured

ELECTRICAL SYSTEM

My 2021 Lincoln Aviator PHEV lift gate safety stop does not function properly. It will come closing down extremely hard. This will happen when the button is pressed on the lift gate or the hands free feature is triggered. The lift gate will not safety stop and pop back open as it should unless a significant amount of force is used; this is usually 2 or more people trying with all their strength to stop it from closing on them. I have been hurt by this and so has my child. This is a serious safety issue. I have included screenshots from the video (the system won’t let me send the video) I took replicating the issue with it completely crushing a box at the height of my head.

NHTSA complaint #11683995 — an unverified report by a vehicle owner.

Canton, MI Fire

SEATS

My vehicle has heated seats. This week, when I was using the heated seats, I noticed a burning sensation on my left buttocks. I later discovered a burn hole in my seat (bottom left) and a matching burn on the coat I was wearing (bottom left). I am reporting this incident I because I believe there is a defect of the heated sweats in my vehicle that could lead to severe burns to passengers.

NHTSA complaint #11506325 — an unverified report by a vehicle owner.

Canton, MI Fire

FIRERELATED

My vehicle has heated seats. This week, when I was using the heated seats, I noticed a burning sensation on my left buttocks. I later discovered a burn hole in my seat (bottom left) and a matching burn on the coat I was wearing (bottom left). I am reporting this incident I because I believe there is a defect of the heated sweats in my vehicle that could lead to severe burns to passengers.

NHTSA complaint #11506325 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Round Lake Beach, IL

ELECTRICAL SYSTEM

I have been having issues with my breaks sticking when applied. To the point that it’s completely stopping my car and i need to use my foot to release the brake from behind. I have had the dealership look at this issue and they can’t seem to find the problem. They also broke my car and claimed they did not feel the sticking. I’ve had the dealership look at my vehicle twice for this issue. It is a safety risk with children in my vehicle. Also everyone i lock my vehicle. My alarm is going off saying someone is opening the door on my Lincoln app. Additionally, every time i start my car it says the passenger door is open, when it’s not. The sync Bluetooth constantly connects and disconnects or if i plug my phone i to the charger for CarPlay it does not work. This biggest problem is my brakes sticking. Like i said when i am braking gradually they are sticking to the floor and not releasing. Thai doesn’t always happen but it has happen a lot recently. I need this fixed!!!!! Multiple recalls that are not available as well

NHTSA complaint #11751230 — an unverified report by a vehicle owner.

Round Lake Beach, IL

SERVICE BRAKES

I have been having issues with my breaks sticking when applied. To the point that it’s completely stopping my car and i need to use my foot to release the brake from behind. I have had the dealership look at this issue and they can’t seem to find the problem. They also broke my car and claimed they did not feel the sticking. I’ve had the dealership look at my vehicle twice for this issue. It is a safety risk with children in my vehicle. Also everyone i lock my vehicle. My alarm is going off saying someone is opening the door on my Lincoln app. Additionally, every time i start my car it says the passenger door is open, when it’s not. The sync Bluetooth constantly connects and disconnects or if i plug my phone i to the charger for CarPlay it does not work. This biggest problem is my brakes sticking. Like i said when i am braking gradually they are sticking to the floor and not releasing. Thai doesn’t always happen but it has happen a lot recently. I need this fixed!!!!! Multiple recalls that are not available as well

NHTSA complaint #11751230 — an unverified report by a vehicle owner.

at 67,000 miles Beaumont, CA

FUEL SYSTEM, GASOLINE

The contact owns a 2021 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving 70-75 MPH, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to a friend's residence, where it failed to restart. The dealer was contacted and informed that the vehicle would be repaired at the owner's expense because the recall remedy was unavailable. The contact was informed that a reimbursement claim could be filed with the manufacturer afterwards. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.

NHTSA complaint #11750650 — an unverified report by a vehicle owner.

Macon, GA

VISIBILITY

The contact owns a 2021 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 26V117000 (Visibility); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that parts would be available at the end of June 2026. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA complaint #11750524 — an unverified report by a vehicle owner.

at 98,000 miles Prior Lake, MN

POWER TRAIN

The contact owns a 2021 Lincoln Aviator. The contact stated that while the vehicle was unoccupied and parked on an incline, the vehicle rolled backwards several feet and then came to a complete stop. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 26V402000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

NHTSA complaint #11747408 — an unverified report by a vehicle owner.

Reno, NV

UNKNOWN OR OTHER

My vehicle is a hybrid and repeatedly gets high voltage battery warnings when the electric battery shows zero miles when idling. Four times it has shown pull over safely messages and high voltage battery warnings and then it is only in auxiliary mode. By the time a tow truck comes it is able to start again and Ford has been unable to find the issue after 4 visits

NHTSA complaint #11746352 — an unverified report by a vehicle owner.

at 60,000 miles Germantown, MD

ELECTRICAL SYSTEM

The contact owns a 2021 Lincoln Aviator. The contact stated that the vehicle did not start, the vehicle was , the hood was raised, the contact went back to the vehicle to try to start, the vehicle would not turn over with clicking in the engine. the vehicle began to smoke with very thick white smoke, the contact was unable to exit the vehicle of the drivers side front seat. The battery was disconnected and a manual latch was discovered on the drivers side door. The vehicle was towed to the dealer but had not been diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 60,000.

NHTSA complaint #11741858 — an unverified report by a vehicle owner.

at 60,000 miles Germantown, MD

ENGINE

The contact owns a 2021 Lincoln Aviator. The contact stated that the vehicle did not start, the vehicle was , the hood was raised, the contact went back to the vehicle to try to start, the vehicle would not turn over with clicking in the engine. the vehicle began to smoke with very thick white smoke, the contact was unable to exit the vehicle of the drivers side front seat. The battery was disconnected and a manual latch was discovered on the drivers side door. The vehicle was towed to the dealer but had not been diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 60,000.

NHTSA complaint #11741858 — an unverified report by a vehicle owner.

Hampstead, NC Crash

AIR BAGS

I was completely stopped in traffic a car failed to reduce speed and slammed into the back of my car. My neck whipped forward no air bags deployed.

NHTSA complaint #11737219 — an unverified report by a vehicle owner.

Ottawa, KS

INTERIOR LIGHTING

Interior front reading lights turn on and off randomly when driving and when not driving. This is incredibly distracting especially at night.

NHTSA complaint #11724850 — an unverified report by a vehicle owner.

Dallas, TX

VEHICLE SPEED CONTROL

The vehicle is intermittently braking on its own while driving. The issue has become significantly worse over the course of a month. The dashboard message reads, “brake applied, power reduced”. This is a danger to both myself and other drivers as we are unable to control the speed of the vehicle.

NHTSA complaint #11722796 — an unverified report by a vehicle owner.

Dallas, TX

ELECTRICAL SYSTEM

The vehicle is intermittently braking on its own while driving. The issue has become significantly worse over the course of a month. The dashboard message reads, “brake applied, power reduced”. This is a danger to both myself and other drivers as we are unable to control the speed of the vehicle.

NHTSA complaint #11722796 — an unverified report by a vehicle owner.

Dallas, TX

SERVICE BRAKES

The vehicle is intermittently braking on its own while driving. The issue has become significantly worse over the course of a month. The dashboard message reads, “brake applied, power reduced”. This is a danger to both myself and other drivers as we are unable to control the speed of the vehicle.

NHTSA complaint #11722796 — an unverified report by a vehicle owner.

Hoover, AL

SUSPENSION

My car start making a very loud squeaking noise when I turn or hit any small bumb in the road. So I took it to the shop and was told both front lower ball joint boots are broken the exact same way. Now what bother me is what the mechanic said next. I quote " some type of suspension problem always happens on these cars. So my question is were there any recall about suspension on these cars? Online says yes. While my vin doesn't show one

NHTSA complaint #11716405 — an unverified report by a vehicle owner.

Wesley Chapel, FL

VISIBILITY/WIPER

The driver-side front window regulator failed and was replaced on October 4, 2025. The passenger-side window regulator also failed and was removed and replaced on November 21, 2025. At the time each incident, the window would not raise using the car controls and remained stuck in the down position. Two window regulator failures on opposite sides of this vehicle just seven weeks and within roughly 2,400 miles apart does not indicate typical wear. It reflects a pattern failure consistent with a component defect. At the time of the October incident, I was actively driving the vehicle and the November incident when was while the car was parked, when the window failed and would not raise. After parking and then restarting my vehicle, the window remained fully or partially down and could not be returned to a closed and secured position. This created multiple safety and security risks, including: • Inability to secure the vehicle against theft or intrusion • Exposure to weather, rain, or debris • Increased cabin noise due to broken window • Risk of vehicle damage while parked without protection. The vehicle was left parked and unsecured solely due to the window malfunction. No police or insurance inspection occurred, as the incident did not involve a collision or theft, though the vehicle was left unsecured. The failure was diagnosed and confirmed by the manufacturer, Lincoln and independent service center Firestone Complete Auto Care, who completed the repair. There was No warning lamps or dashboard messages that appeared prior to or during the failure. Both window regulator failed suddenly and without warning. In my research, numerous Aviator owners have publicly reported identical regulator failures, (Reddit and YouTube) which further reinforces that this is a systemic issue, not an isolated event.

NHTSA complaint #11705685 — an unverified report by a vehicle owner.

San Diego, CA

ENGINE

1.) Exhaust System Failure (Flex Pipe / Catalytic Converter) The vehicle’s exhaust system—specifically the flex pipe connected to the catalytic converter—cracked and malfunctioned. This component is available for inspection upon request. As a result of the failure, exhaust fumes entered the cabin, creating a significant safety risk due to potential exposure to carbon monoxide. Prior to the failure, I noticed a persistent rattling noise at low speeds and while the vehicle was idling. The issue was inspected and confirmed by the dealership; however, I was informed that the repair falls outside of warranty coverage. I would like to know if this falls under safety hazard for emissions. 2.) Sunroof Glass Shattering Incident While driving, the sunroof glass suddenly shattered and appeared to implode outward. According to the dealership technicians, this may have been caused by thermal stress or frame-related tension. The glass is no longer intact but the remaining components and frame can be inspected upon request. The incident posed an immediate safety hazard to both myself and other road users due to the sudden loss of glass and the potential for debris. I did not observe any warning lamps, messages, or symptoms prior to the failure. After researching the issue, I found that similar sunroof glass failures have been reported across various Ford/Lincoln models, suggesting this may be a known manufacturer defect. The dealership has confirmed the damage but no inspection by the manufacturer, police, or insurance representatives has been conducted at this time.

NHTSA complaint #11702357 — an unverified report by a vehicle owner.

San Diego, CA

VISIBILITY/WIPER

1.) Exhaust System Failure (Flex Pipe / Catalytic Converter) The vehicle’s exhaust system—specifically the flex pipe connected to the catalytic converter—cracked and malfunctioned. This component is available for inspection upon request. As a result of the failure, exhaust fumes entered the cabin, creating a significant safety risk due to potential exposure to carbon monoxide. Prior to the failure, I noticed a persistent rattling noise at low speeds and while the vehicle was idling. The issue was inspected and confirmed by the dealership; however, I was informed that the repair falls outside of warranty coverage. I would like to know if this falls under safety hazard for emissions. 2.) Sunroof Glass Shattering Incident While driving, the sunroof glass suddenly shattered and appeared to implode outward. According to the dealership technicians, this may have been caused by thermal stress or frame-related tension. The glass is no longer intact but the remaining components and frame can be inspected upon request. The incident posed an immediate safety hazard to both myself and other road users due to the sudden loss of glass and the potential for debris. I did not observe any warning lamps, messages, or symptoms prior to the failure. After researching the issue, I found that similar sunroof glass failures have been reported across various Ford/Lincoln models, suggesting this may be a known manufacturer defect. The dealership has confirmed the damage but no inspection by the manufacturer, police, or insurance representatives has been conducted at this time.

NHTSA complaint #11702357 — an unverified report by a vehicle owner.

Bloomfield Hills, MI

EXTERIOR LIGHTING

My vehicle’s camera system, including the backup camera, is experiencing an issue where the passenger-side camera fails to display properly, showing only a blank black area. I have reported this issue to my dealership for future inspection. It is not yet clear whether the problem persists during daylight hours; however, it poses a significant safety risk at night when visibility is already limited. The loss of the passenger-side camera view creates a blind spot that could increase the likelihood of an accident or injury.

NHTSA complaint #11698036 — an unverified report by a vehicle owner.

Bloomfield Hills, MI

ELECTRICAL SYSTEM

My vehicle’s camera system, including the backup camera, is experiencing an issue where the passenger-side camera fails to display properly, showing only a blank black area. I have reported this issue to my dealership for future inspection. It is not yet clear whether the problem persists during daylight hours; however, it poses a significant safety risk at night when visibility is already limited. The loss of the passenger-side camera view creates a blind spot that could increase the likelihood of an accident or injury.

NHTSA complaint #11698036 — an unverified report by a vehicle owner.

Bloomfield Hills, MI

VISIBILITY/WIPER

My vehicle’s camera system, including the backup camera, is experiencing an issue where the passenger-side camera fails to display properly, showing only a blank black area. I have reported this issue to my dealership for future inspection. It is not yet clear whether the problem persists during daylight hours; however, it poses a significant safety risk at night when visibility is already limited. The loss of the passenger-side camera view creates a blind spot that could increase the likelihood of an accident or injury.

NHTSA complaint #11698036 — an unverified report by a vehicle owner.

Bloomfield Hills, MI

POWER TRAIN

For the first 39 months of my ownership my 2021 Lincoln Aviator Grand Touring plug-in electric hybrid would not charge properly and resulted in thousands of charge station fault alerts. The dealership was dismissive of the issue for years because it seemed to work for the few minutes when they charged it on their high voltage charger even though I voiced concerns about the charger port being bad on the vehicle and it not working properly at home. My Aviator would not charge unless the plug was in the exact perfect spot and rarely would make it to a full charge before faulting out. Eventually the port started making SPARKING NOISES, ELECTRIC FIRE SMELLS, and SMOKES when plugged in. I was afraid my Aviator was going to start a fire and burn my house down, so I stopped charging it for at least 6 months until a new service manager finally took the time to investigate the issue. It was found in May 2024 that not only was the charger cable that came with my Aviator when I bought it defective but so was the charger port on my vehicle. The use, value, and safety of my vehicle impaired significantly for several years by this issue. I am reporting this so that there is awareness that the Aviator plug-in hybrid charger port and charger cable can be defective which results in loss of charging capability and could result in a fire.

NHTSA complaint #11697630 — an unverified report by a vehicle owner.

Bloomfield Hills, MI

ELECTRICAL SYSTEM

For the first 39 months of my ownership my 2021 Lincoln Aviator Grand Touring plug-in electric hybrid would not charge properly and resulted in thousands of charge station fault alerts. The dealership was dismissive of the issue for years because it seemed to work for the few minutes when they charged it on their high voltage charger even though I voiced concerns about the charger port being bad on the vehicle and it not working properly at home. My Aviator would not charge unless the plug was in the exact perfect spot and rarely would make it to a full charge before faulting out. Eventually the port started making SPARKING NOISES, ELECTRIC FIRE SMELLS, and SMOKES when plugged in. I was afraid my Aviator was going to start a fire and burn my house down, so I stopped charging it for at least 6 months until a new service manager finally took the time to investigate the issue. It was found in May 2024 that not only was the charger cable that came with my Aviator when I bought it defective but so was the charger port on my vehicle. The use, value, and safety of my vehicle impaired significantly for several years by this issue. I am reporting this so that there is awareness that the Aviator plug-in hybrid charger port and charger cable can be defective which results in loss of charging capability and could result in a fire.

NHTSA complaint #11697630 — an unverified report by a vehicle owner.

Bloomfield Hills, MI

FUEL/PROPULSION SYSTEM

For the first 39 months of my ownership my 2021 Lincoln Aviator Grand Touring plug-in electric hybrid would not charge properly and resulted in thousands of charge station fault alerts. The dealership was dismissive of the issue for years because it seemed to work for the few minutes when they charged it on their high voltage charger even though I voiced concerns about the charger port being bad on the vehicle and it not working properly at home. My Aviator would not charge unless the plug was in the exact perfect spot and rarely would make it to a full charge before faulting out. Eventually the port started making SPARKING NOISES, ELECTRIC FIRE SMELLS, and SMOKES when plugged in. I was afraid my Aviator was going to start a fire and burn my house down, so I stopped charging it for at least 6 months until a new service manager finally took the time to investigate the issue. It was found in May 2024 that not only was the charger cable that came with my Aviator when I bought it defective but so was the charger port on my vehicle. The use, value, and safety of my vehicle impaired significantly for several years by this issue. I am reporting this so that there is awareness that the Aviator plug-in hybrid charger port and charger cable can be defective which results in loss of charging capability and could result in a fire.

NHTSA complaint #11697630 — an unverified report by a vehicle owner.

Bloomfield Hills, MI

EXTERIOR LIGHTING

The "auto" mode on my Sync screen on my 2021 Lincoln Aviator does not always automatically switch between day and night based on ambient light levels. This is a blinding experience at night when the screen doesn't switch to night mode and the brightness is intense. This blinding screen makes it hard to see outside when it is dark which could lead to an accident. My dealer says I have the most up to date version of Sync for my vehicle and there is no fix for this problem.

NHTSA complaint #11697487 — an unverified report by a vehicle owner.

Bloomfield Hills, MI

ELECTRICAL SYSTEM

The "auto" mode on my Sync screen on my 2021 Lincoln Aviator does not always automatically switch between day and night based on ambient light levels. This is a blinding experience at night when the screen doesn't switch to night mode and the brightness is intense. This blinding screen makes it hard to see outside when it is dark which could lead to an accident. My dealer says I have the most up to date version of Sync for my vehicle and there is no fix for this problem.

NHTSA complaint #11697487 — an unverified report by a vehicle owner.