25 of the
535 complaints filed about the Mazda MAZDA5
are about the airbag system —
5% of everything owners reported.
The worst model year for it is 2010.
The contact owned a 2012 Mazda Mazda5. The contact stated that while driving approximately 45 MPH, a deer wandered into the middle of the road, and the contact depressed the brake pedal and the wheels locked up, causing the tires to slide. The contact lost control of the vehicle and crashed into a ditch, spun around, and struck another object, causing the vehicle to land back into the ditch where it came to a stop. The air bags did not deploy upon impact. A bystander called 911, and the contact was taken to the hospital by ambulance. The contact bit his lips hard during the crash, which caused the bottom two front teeth to pierce through the bottom lip. The contact sustained a severe cut to the right leg, which led to excessive bleeding. The contact also sustained pain in the neck and lower back. The contact was given an X-ray and a CT scan to check for internal injuries, but none were found. The contact was released the same day. A Police report was filed. The vehicle was towed to an independent tow yard, where it remained. The vehicle was destroyed. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 226,000.
NHTSA complaint #11747212 — an unverified report by a vehicle owner.
MY 2015 MAZDA5 WAS INVOLVED IN A SINGLE VEHICLE HIGH SPEED ROLLOVER CRASH WITH 4 KIDS IN IT. THEY WERE ON A DEAD END ROAD THAT RAN PARALLEL TO A DIVIDED HIGHWAY. UPON THE INITIAL IMPACT THE FRONT AIRBAGS DEPLOYED. THE VEHICLE THEN ROLLED SEVERAL TIMES, LANDING DRIVERS SIDE DOWN 150-200 FEET FROM THE INITIAL IMPACT. NEITHER SIDE AIRBAGS DEPLOYED. THE FRONT PASSENGER SEAT WAS VISIBLY TWISTED. ALSO MY SONS SEATBELT CAME UNDONE ON IMPACT, RESULTING IN SEVERAL CRITICAL INJURIES THAT REQUIRED HIM TO BE AIRLIFTED TO A CHILDREN'S TRAUMA CENTER. THE VEHICLE WAS TOTALED. THE WEATHER WAS CLEAR, ROADS DRY AND IT WAS DAYLIGHT, A LITTLE AFTER 5PM.*DT
NHTSA complaint #11352072 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 MAZDA 5. WHEN THE CONTACT STARTED THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11208333 — an unverified report by a vehicle owner.
I HAVE HAD MY AIRBAG LIGHT ON MY DASHBOARD TURN ON. THIS IS THE THIRD TIME IT DOES THAT. I'M SCARED IT'S GOING TO EXPLODE ON ME WHEN I'M DRIVING. PLEASE LET ME KNOW IF THERE'S A RECALL FOR THE CAR I HAVE. DRIVING WITH A SCARE FEELING IS NOT GOOD.
NHTSA complaint #11161732 — an unverified report by a vehicle owner.
THE AIRBAG SENSOR IN MY VEHICLE WHEN OFF ONE DAY. I HAVE NOT BEEN AN ANY ACCIDENTS THAT WOULD HAVE TRIGGERED THE AIRBAG. I HAS CONTINUED TO GO OFF AND ON AND IT DOESN'T MATER IF I AM PARKED OR IN MOTION. I HAVE TAKEN TO DEALERSHIP AND OTHER MECHANICS (FOR SECOND OPINION) AND THEY BOTH STATED THAT THE AIRBAG SYSTEM IS DEFECTIVE AND WILL NOT WORK PROPERLY IN AN ACCIDENT. I HAVE CHECKED FOR RECALLS AND HAVE FOUND NON. BUT I HAVE FOUND MANY OTHER MAZDA5 2010 OWNERS WHO ARE HAVING THE SAME EXACT PROBLEM WITH THEIR AIR BAGS. I WOULD LIKE FOR SOMEONE TO INVESTIGATE THIS AND ADD IT TO A RECALL, BEFORE SOMEONE IN MY FAMILY IS KILLED OR INJURED IN AN ACCIDENT.
NHTSA complaint #11100028 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL FOR THE AIR BAGS AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE ON A NATIONAL BACKORDER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
NHTSA complaint #10984433 — an unverified report by a vehicle owner.
TAKATA RECALL MY FUEL TANK WAS CONTAMINAT WITH WATER AND BLACK GOOK I PAYED $900.00 TO HAVE IT FIXED WILL THE PROBLEM IS STILL THERETHENMY AIRBAG LIGHT KEEPS BLINKING ON AND OFF AND MY SUSPENCION IS OFF AS WELL THEN I PAYED $923.40 FORA RENTAL ALL THIS WAS PAYED OUT OF POCKET
NHTSA complaint #10934751 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2012 MAZDA 5. WHILE MAKING A TURN AT APPROXIMATELY 53 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE ROLLED OVER THREE TIMES AND CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AND MINOR NECK, BACK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,666.
NHTSA complaint #10926632 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA5. THE CONTACT STATED THAT AS THE ENGINE WAS IGNITED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER AIR BAG FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
NHTSA complaint #10873891 — an unverified report by a vehicle owner.
MAYBE TAKATA RECALL - OUR MAZDA 5 WAS PARKED IN THE DRIVEWAY OVERNIGHT ON MARCH 12. WE WENT TO DRIVE THE CAR AND FOUND THE ENTIRE INTERIOR OF THE CAR WAS COVERED IN A FINE POWDER. THE GLOVE BOX WAS OPEN. WE CONCLUDED THAT THE INFLATOR FROM THE FRONT PASSENGER AIRBAG POSITION HAD GONE OFF ON ITS OWN. THE AIRBAG ITSELF DID NOT DEPLOY. WE THEN DROVE THE VEHICLE TO THE MAZDA DEALERSHIP FOR SERVICE, (ABOUT 1 MILE).
NHTSA complaint #10846330 — an unverified report by a vehicle owner.
AIRBAG LIT AND BLINKING ON THE DASH BOARD PANEL. I TOOK IT TO MAZDA DEALERSHIP TO HAVE IT CHECK BUT I WAS TOLD TO PAY $150.00 JUST TO DIAGNOSTIC TEST PLUS LABOR & PARTS WHEN REPAIR IS WILL BE DONE BY THEM. IS THIS PART OF SAFETY RECALL ? FOR AIRBAGS .
NHTSA complaint #10839283 — an unverified report by a vehicle owner.
I BOUGHT THE CAR LAST DECEMBER 2015, AND IT IS ALREADY BLINKING. I'M NOT REALLY EXACTLY SURE WHEN IT WAS ACTUALLY STARTED THIS PROBLEM AND I BELIEVED IT'S IN THE DRIVERS SIDE "AIR BAG" .
NHTSA complaint #10824929 — an unverified report by a vehicle owner.
THE AIR BAG LIGHT ON CONTROL PANEL IS FLASHING WHEN I START THE ENGINE AFTER A WORKING DAY. NO RHYME OR REASON AT ALL. THERE IS NO ANY IMPACTION FROM OUTSIDE AND/OR GOING OVER BUMPERS. IT COMES IN AND OUT IN THE FIRST DAY AND TWO, AND THEN IT'S STAYED ON AND FLASHED THE CODE 19, WHICH ACCORDING TO THE MANUAL MEANS RESTRAINT CONTROL MODULE - MEMORY FULL. SO I TOOK IT TO MAZDA DEALERSHIP AND DIAGNOSED THE ISSUE AT MY EXPENSE. ACCORDING TO THE DEALER REPORT, THEY CANNOT RESET THE COMPUTER MODULE SUCH AS CLEAN MEMORY; INSTEAD, I AM ASKED TO REPLACE THE CLOCK SPRING FOR FIX THE DRIVER SIDE AIR BAG. HOWEVER, IN THE MEANTIME, ALL THE CONTROLS ON THE STEERING ARE WORKING PERFECTLY, HORN/CRUSE CONTROL/ VOLUME CONTROL FOR THE STEREO.
NHTSA complaint #10745569 — an unverified report by a vehicle owner.
I WAS DRIVING HOME AFTER DROPPING MY THREE CHILDREN OFF AT SCHOOL. THE ROAD THAT I LIVE ON IS WOODLAKE PKWY AND THE SPEED LIMIT IS FOURTY-FIVE MPH. A LADY IN A CAR PULLED OUT IN FRONT OF ME FROM A SUBDIVISION ON MY RIGHT, SHE WAS HEADED IN MY OPPOSITE DIRECTION. I HIT HER AS I ATTEMPTED TO SWERVE AND MISS HER ONLY PROJECTING ME FURTHER AND FASTER TO MY LEFT WHERE THERE WERE TWO SETS OF TREES AND BUSHES. AFTER THE INITIAL COLLISION I THEN FOUGHT MY WAY THROUGH TREES REALIZING I HAD NO BRAKES I SLAMMED DOWN THE BRAKES AND LANDED ON SOME TREE STUBS 150 FT AWAY FROM THE CRASH SITE. MY AIRBAGS NEVER DEPLOYED.
NHTSA complaint #10643790 — an unverified report by a vehicle owner.
THE AIR BAG LIGHT WOULD START FLASHING AND THEN DISAPPEAR, BUT ONLY TO BEGIN FLASHING AGAIN WHEN THE VEHICLE WAS IN GEAR. THERE DOESN'T SEEM TO BE ANYTHING WRONG WITH THE VEHICLE BUT THE FLASHING OF THE AIR BAG LIGHT IS DISTRACTING AND IS BECOMING A NUISANCE.
NHTSA complaint #10597934 — an unverified report by a vehicle owner.
I WAS BACKING UP FROM A PARKING SLOT IN A NEIGHBORHOOD SHOPPING CENTER, WHEN THE AIR BAG ON THE STEERING WHEEL JUST EXPLODED, AND I WAS PINNED TO MY SEAT. I PUSHED ON THE BAG AND IT STARTED TO DEFLATE. MY SEATBELT WHICH HAD LOCKED ME INTO THE SEAT, MOVED ENOUGH TO ALLOW ME TO DISLODGE IT. WHEN I GOT OUT OF THE VEHICLE AND INSPECTED THE CAR. THE ONLY THING I FOUND WAS A SCRAPE MARK UNDERNEATH THE CENTER OF THE FRONT BUMPER. LOCATED IN THE PARKING SLOT WAS A CONCRETE BARRIER SITUATED IN THE FRONT OF THE PARKING SLOT. THE BARRIER IS DESCRIBED AS BEING FIVE(5) FOOT LONG BY FOUR(4)INCHES HIGH AND FIVE (5) INCHES WIDE. AS I WAS BACKING OUT I DID NOT FEEL ANY FRICTION, VIBRATION OR HEAR ANY NOISE.
NHTSA complaint #10474118 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 MAZDA MAZDA5. WHILE PARKED, THE CONTACT NOTICED THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE TECHNICIAN STATED THAT THE FRONT DRIVER'S SIDE AIR BAG WOULD HAVE TO BE REPLACED. APPROXIMATELY THREE WEEKS AFTER THE AIR BAG WARNING LIGHT ILLUMINATED, THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
NHTSA complaint #10463019 — an unverified report by a vehicle owner.