40 of the
535 complaints filed about the Mazda MAZDA5
are about the braking system —
7% of everything owners reported.
The worst model year for it is 2006.
The contact owned a 2012 Mazda Mazda5. The contact stated that while driving approximately 45 MPH, a deer wandered into the middle of the road, and the contact depressed the brake pedal and the wheels locked up, causing the tires to slide. The contact lost control of the vehicle and crashed into a ditch, spun around, and struck another object, causing the vehicle to land back into the ditch where it came to a stop. The air bags did not deploy upon impact. A bystander called 911, and the contact was taken to the hospital by ambulance. The contact bit his lips hard during the crash, which caused the bottom two front teeth to pierce through the bottom lip. The contact sustained a severe cut to the right leg, which led to excessive bleeding. The contact also sustained pain in the neck and lower back. The contact was given an X-ray and a CT scan to check for internal injuries, but none were found. The contact was released the same day. A Police report was filed. The vehicle was towed to an independent tow yard, where it remained. The vehicle was destroyed. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 226,000.
NHTSA complaint #11747212 — an unverified report by a vehicle owner.
I bought this vehicle as is, about 2 months past, after driving it home I felt after pressing the Brakes pedal that it is not responding until I press 2 or 3 times. I went bnack to the dealer the next day and made a complain. They sent me to their Mechanic who diagnosed the problem to be the ABS Hydraulic Control Unit Assembly. It is available for inspection upon request. My safety and the safety of my family was put at risk because of the fact that I have to pump the brakes to slow the vehicle. Yes the problem was confirmed by the independent Mechanic recomended by the dealer, with a detailed estimate. No inspection was performed by the manufacturer, police or insurance representatives. The service light was on from the day I bought the vehicle.
NHTSA complaint #11620730 — an unverified report by a vehicle owner.
The contact owns a 2012 Mazda MZ5. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 118,000.
NHTSA complaint #11488741 — an unverified report by a vehicle owner.
THE TCM FAILED ON THE CAR AND IT IS A VERY COMMON THING. THE DESIGN SET THE MODULE IN A LOCATION THAT OVERHEATS AND MALFUNCTIONS WHEN CONNECTION IS LOST WITH MECHANISMS THAT WARP UNDER HEAT, THE COST TO REPAIR AT THE DEALERSHIP WAS EXTREMELY EXPENSIVE
NHTSA complaint #11475344 — an unverified report by a vehicle owner.
During July of 2021 brake pedal went all the way down with no braking. Pumping the pedal restored braking. After the 3rd incident, had the master cylinder replaced on July 30, 2021 by certified mechanics. Brakes seemed fine, but on Aug 11, 2021 brake pedal went all the way down producing no braking on 3 occasions. Pumping the pedal restored braking. Took vehicle back to garage. Mechanics have not gotten it to fail. Possible new parts are bad? Could anti lock brake system cause this? Its been a really good car for 155,000 miles, but now I'm afraid to drive it.
NHTSA complaint #11429103 — an unverified report by a vehicle owner.
The contact owns a 2014 Mazda Mazda5. The contact stated that while driving over a minor bump in the roadway at any rate of speed, the brake pedal would depress to floorboard without warning. The contact stated that the brakes would resume normal operation soon after failure. The contact had taken the vehicle to three separate independent mechanics however, each mechanic was unable to determine the cause of the failure. Neither the dealer nor the manufacturer were made aware of the failure. The vehicle was not yet repaired. The failure mileage was approximately 48,000.
NHTSA complaint #11420460 — an unverified report by a vehicle owner.
I HAVE GONE TO MULTIPLE MECHANICS WITH NO HELP. MY VEHICLE SURGES OR REVS ANY TIME THE AC IS ON TO THE POINT THAT THE VEHICLE LUNGES FORWARD EVEN WHEN MY FOOT IS ON THE BRAKE. THIS OCCURS IN NEUTRAL, DRIVE AND PARK. IT SPECIFICALLY OCCURS WHEN I AM SLOWING DOWN, STOPPING, OR COASTING AT A LOW SPEED. IT ALSO JERKS WHEN IN DRIVE BUT NOT APPLYING THE GAS, THEN REVS WITH NO WARNING. NO CHECK ENGINE OR OTHER LIGHTS ARE COMING ON. I HAVE BEEN ON SEVERAL MAZDA FORUMS AND THIS SEEMS TO BE A RECURRING ISSUE WTH THIS VEHICLE. IT HAS CAUSED ME TO HIT A WALL (I WAS SLOWING DOWN, COMING INTO A PARKING SPACE) AND MY NEIGHBORS VEHICLE AS I WAS WAITING TO TURN RIGHT OUT OF OUR CONDOS.
NHTSA complaint #11244077 — an unverified report by a vehicle owner.
THERE ARE TWO SAFETY ISSUES WITH THIS MINI VAN. THE FIRST ONE IS FOR THE DOOR HANDLES/LATCHES ON THE BACK SLIDING DOORS ON DRIVERS AND PASSENGER SIDE. THERE WAS A RECALL FOR IT AND APPARENTLY IT WAS FIXED IN 2009 BUT HAS BEEN A PROBLEM AGAIN THAT IS GETTING WORSE. WHEN I TRY TO OPEN THE DOOR TO GET MY CHILD OUT THE DOOR HANDLE DOES NOT ENGAGE, I HAVE TO TRY TO OPEN FROM INSIDE AND SOMETIMES THAT DOES NTO ENGAGE, SO THEN I HAVE TO SLIDE THE LOCK BACK AND FORTH AND CONTINUE TO TRY TO OPEN THE DOOR UNTIL IT FINALLY OPENS. THIS OBVIOUSLY IS A BIG SAFETY PROBLEM IF WE WERE EVER TO BE IN AN ACCIDENT ETC. I CALLED MAZDA AND THEY SAID RECALL IS CLOSED AND THEY CAN NOT HELP ME UNLESS I WANT TO PAY DIAGNOSTIC FEE OF 140 AND THEN WHATEVER THE REPAIR IS ON TOP OF THAT. THE SECOND PROBLEM IS THE BRAKES. THEY DO NOT WORK WELL UNDER IDEAL CONDITIONS, BUT WHEN IT RAINS SOMETIMES THEY STOP WORKING ALL TOGETHER. I'VE ALMOST BEEN IN AN ACCIDENT SEVERAL TIMES WHEN THEY SUDDNELY GO SOFT AND JUST STOP WORKING. I HAVE TO CONTINUOUSLY PUMP THE BRAKES TO TRY TO GET ANY TRACTION AND THEN STOP DRIVING UNTIL THEY DRY OUT. WE'VE HAD THE ENTIRE BRAKE SYSTEM REPLACED AND MECHANICS SAY NOTHING IS WRONG, BUT OBVIOUSLY THIS IS JUST A BAD DESIGN AND SOMETHING IS DEFINITELY WRONG. WE CAN'T AFFORD A NEW CAR BUT DON'T' FEEL SAFE IN THIS CAR, NOT SURE WHAT TO DO ABOUT IT.
NHTSA complaint #11219358 — an unverified report by a vehicle owner.
THERE ARE TWO SAFETY ISSUES WITH THIS MINI VAN. THE FIRST ONE IS FOR THE DOOR HANDLES/LATCHES ON THE BACK SLIDING DOORS ON DRIVERS AND PASSENGER SIDE. THERE WAS A RECALL FOR IT AND APPARENTLY IT WAS FIXED IN 2009 BUT HAS BEEN A PROBLEM AGAIN THAT IS GETTING WORSE. WHEN I TRY TO OPEN THE DOOR TO GET MY CHILD OUT THE DOOR HANDLE DOES NOT ENGAGE, I HAVE TO TRY TO OPEN FROM INSIDE AND SOMETIMES THAT DOES NTO ENGAGE, SO THEN I HAVE TO SLIDE THE LOCK BACK AND FORTH AND CONTINUE TO TRY TO OPEN THE DOOR UNTIL IT FINALLY OPENS. THIS OBVIOUSLY IS A BIG SAFETY PROBLEM IF WE WERE EVER TO BE IN AN ACCIDENT ETC. I CALLED MAZDA AND THEY SAID RECALL IS CLOSED AND THEY CAN NOT HELP ME UNLESS I WANT TO PAY DIAGNOSTIC FEE OF 140 AND THEN WHATEVER THE REPAIR IS ON TOP OF THAT. THE SECOND PROBLEM IS THE BRAKES. THEY DO NOT WORK WELL UNDER IDEAL CONDITIONS, BUT WHEN IT RAINS SOMETIMES THEY STOP WORKING ALL TOGETHER. I'VE ALMOST BEEN IN AN ACCIDENT SEVERAL TIMES WHEN THEY SUDDNELY GO SOFT AND JUST STOP WORKING. I HAVE TO CONTINUOUSLY PUMP THE BRAKES TO TRY TO GET ANY TRACTION AND THEN STOP DRIVING UNTIL THEY DRY OUT. WE'VE HAD THE ENTIRE BRAKE SYSTEM REPLACED AND MECHANICS SAY NOTHING IS WRONG, BUT OBVIOUSLY THIS IS JUST A BAD DESIGN AND SOMETHING IS DEFINITELY WRONG. WE CAN'T AFFORD A NEW CAR BUT DON'T' FEEL SAFE IN THIS CAR, NOT SURE WHAT TO DO ABOUT IT.
NHTSA complaint #11219358 — an unverified report by a vehicle owner.
WHEN APPLYING THE BRAKES, THE VEHICLE OFTEN HAS A CLUNKING SOUND AND A SLIGHT / BRIEF HESITATION BEFORE THE BRAKES ENGAGE. THE VEHICLE IS IN MOTION WHEN THIS OCCURS. I'VE HAD THE ISSUE INSPECTED ON MULTIPLE OCCASIONS (4-5 TIMES) AND WAS TOLD THERE IS NOTHING WRONG WITH THE BRAKES. I WAS INFORMED THAT IT IS POSSIBLE THAT IT IS BY DESIGN WHICH IS WHAT LED ME TO SUBMIT THIS REQUEST. THE ISSUE HAPPENS APPROXIMATELY 75-80% OF THE TIME. I DID NOT NOTICE THIS ISSUE WHEN THE VEHICLE WAS PURCHASED (NEW IN JAN, 2015) BUT NOTICED IT APPROXIMATELY 2 YEARS AFTER PURCHASE. SINCE THEN THE ISSUE HAS GRADUALLY INCREASED IN FREQUENCY AND HAPPENS NOT EVERY TIME THE BRAKES ARE USED BUT HAPPENS OFTEN EACH TIME THE VEHICLE IS DRIVEN.THE DATE OF OCCURENCE BELOW DOES NOT APPLY SINCE IT HAPPENS EVERY DAY AND IS STILL OCCURRING. ALSO, THE SPEED AND THE MILEAGE DOESN'T APPLY SINCE IT HAPPENS AT ALL SPEEDS AND HAS HAPPENED REGULARLY SINCE ABOUT 79000 MILES.
NHTSA complaint #11209624 — an unverified report by a vehicle owner.
BRAKE PEDAL SPONGY AFTER ABS SYSTEM ACTIVATED,SEEM LIKE ABS CONTROL UNIT FAULT PUMP AIR IN BRAKE SYSTEM.IT IS A SAFETY ISSUES WITH A LOT OF MAZDA MODEL.MAZDA HAD TO DO SOME BEFORE SOMETHING BAD,ACCIDENT HAPPENS
NHTSA complaint #11151836 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAMSEY MAZDA OF RAMSEY, NEW JERSEY (436 STATE ROUTE 17) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WOULD BECOME AVAILABLE IN TWO WEEKS ON MORE THAN ONE OCCASION; HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11034532 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 MAZDA 5. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ANTI LOCK BRAKE SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #11030124 — an unverified report by a vehicle owner.
THE PARKING BRAKE FAILED. MANUAL TRANSMISSION. THE VEHICLE WAS LEFT STATIONARY, PARKED IN A PARKING LOT ON ONLY A VERY SLIGHT INCLINE. THE PARKING BRAKE LEVER WAS PULLED UP AND ENGAGED, THE VEHICLE NOT MOVING AS ALL OCCUPANTS EXITED THE VEHICLE AND WALKED AWAY. UPON RETURNING TO THE PARKING LOT ABOUT 15 MINUTES LATER THE VEHICLE WAS FOUND TO HAVE ROLLED BACK AND ACROSS THE ENTIRE PARKING LOT, STOPPED BY ITS HITTING A CURB.
NHTSA complaint #10914119 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 MAZDA 5. WHILE DRIVING APPROXIMATELY 62 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE PEDAL FAILED TO OPERATE. THE CONTACT APPLIED THE EMERGENCY BRAKE, PULLED THE CLUTCH, AND THE CRUISE CONTROL WAS DEACTIVATED IN ORDER FOR THE VEHICLE TO BRAKE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
NHTSA complaint #10860106 — an unverified report by a vehicle owner.
EVERY TIME I TOOK MY CAR IN TO DEALER FOR SERVICE I QUESTIONED THE UNUSUAL EARLY AND UNEVEN WEAR ON THE TIRES. THEY MAKE A LOUD NOISE WHEN DRIVING. I HAD TO REPLACE THE TIRES (TOYO PROXES) AT 22,000 MILES. THE BRAKES HAVE ALWAYS SHAKEN AND VIBRATED SINCE AROUND 17,000 MILES. THIS WILL OCCUR AT HIGH SPEEDS ON THE INTERSTATE AND AT LOW SPEEDS. THE BRAKE PADS ARE FINE. NORMAL WEAR ON ALL PARTS OF VEHICLE. AGAIN VERY UNUSUAL EARLY WARPING OF THE ROTORS FOR NO REASON. I FEEL BOTH ARE MANUFACTURER DEFECTS AND SHOULD HAVE BEEN REPLACED AT NO CHARGE TO ME. CURRENTLY I ONLY HAVE 35,200 MILES ON MY 2012 MAZDA AND I PURCHASED IT IN JULY OF 2011. I WILL PROBABLY NEVER PURCHASE ANOTHER MAZDA BECAUSE I EVEN PURCHASED ADDITIONAL WARRANTY COVERAGE AND THEY DO NOT COVER ANYTHING FOR YOU. I SEE OTHER PEOPLE ON HERE HAVE HAD THE SAME COMPLAINTS BUT WHEN YOU GO TO THE DEALER TO HAVE IT SERVICED THEY LOOK AT YOU LIKE YOU HAVE 3 HEADS. TODAYS DATE 10/25/2015.
NHTSA complaint #10785868 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2013 MAZDA 5. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE FAILURE CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT BOTH AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE PASSENGER SUSTAINED INJURIES TO THE CHEST FROM THE SEAT BELT, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
NHTSA complaint #10773983 — an unverified report by a vehicle owner.
I WAS DRIVING AND BRAKE SLOWLY AND THE ENGINE JUST SHUT OFF ON ME. I WAS ABLE TO START THE CAR AGAIN. THERE IS NOT A WARNING AT ALL BUT JUST STOP ANYTIME THAT IT WANT TOO.
NHTSA complaint #10691521 — an unverified report by a vehicle owner.