223 of the
2,937 complaints filed about the Mazda MAZDA6
are about the other systems —
8% of everything owners reported.
The worst model year for it is 2009.
Rear cross member broke due to corrosion breaking off lateral arm from driver side of cross member, I may add the front crossmember was repaired due to recall for extreme corrosion not too long ago, as I research this problem I uncover many owners of this vehicle having the same issue in the northeast,even with much lower mileage.mazda should be held accountable.$3,926.62 for part alone on Mazda parts.com
NHTSA complaint #11750964 — an unverified report by a vehicle owner.
Coolant Control Valve was not working per recall !! They put in a dummy plug and it did not fix which should have . Based on your research in using the dummy plug . I asked the dealership could be the dummy plug installation and asked if there waa a system update .. I hope you can help me get car back on road for the coolant control valve !! Florence ky Mazda said. They could not do nothing else !! Please help resolve ty
NHTSA complaint #11744513 — an unverified report by a vehicle owner.
The infotainment screen is malfunctioning through (i) screen cracking/webbing from the inside and (ii) ghosting, i.e., random system reboots and control changes (including volume increases). The ghosting malfunctions occur when driving and can be incredibly distracting and jarring because they are unexpected and randomly occur. The screen cracking is spreading to nearly half the screen to a point where it is not visible in certain lights. This appears to be a well-known issue for Mazda and the cost to address and repair is in the thousands. Mazda does not seem to be taking any corrective action to address this issue.
NHTSA complaint #11742820 — an unverified report by a vehicle owner.
Ghost touch screen sudden changes in the volume to the maximum while driving. The Mazda dealership where I bought the car said I would need to pay for it, because the car is not under warranty. Mazda said they would not cover the repair.
NHTSA complaint #11739550 — an unverified report by a vehicle owner.
Car developed a known recall issue problem, Recall 2818I. Even though Nebraska was not listed as a "salt state", it's obvious that Nebraska has similar conditions to Iowa. Attempts to contact Mazda USA corporate would not even fix the issue, citing cars age and other factors even though the damage is very specific to this particular recall.
NHTSA complaint #11722303 — an unverified report by a vehicle owner.
I looked up recalls on my vehicle and it states that The 2011 Mazda6 is part of a recall (NHTSA 19V-323, Mazda 2818I) covering 2011-2013 models for front cross member (subframe) corrosion due to insufficient rust protection . In salt-belt states, this corrosion can cause the lower control arm to detach, reducing steering control and increasing crash risk. Key Details regarding the 2011 Mazda6 Subframe Recall: Scope: The recall affects specific 2011-2013 Mazda6 vehicles (and 2009-2010 models in a previous, related recall). Location Restrictions: Vehicles must have been originally sold in, or currently/previously registered in, 23 "salt belt" states (including CT, NY, MI, MN, OH, etc.). The Issue: The front cross member may experience severe corrosion, causing structural failure of the passenger-side lower control arm mounting point. Symptoms: Drivers may notice a change in steering alignment or a broken cross member. Remedy: Dealers will inspect the cross member and replace it if necessary. Action Required: Owners should contact their local Mazda dealership to check their VIN for open recalls. The recall was officially announced in May 2019 and is an expansion of a 2018 action.
NHTSA complaint #11715942 — an unverified report by a vehicle owner.
Passenger dash has cracked some and dash is very very sticky..why has this happened..I feel if airbag had to deploy it would not because of this situation
NHTSA complaint #11711883 — an unverified report by a vehicle owner.
The rear subframe and suspension parts are rusted so bad that the car is not safe to drive. Looked up recalls and found out the front subframe had a recall and was taken care of before I bought the car. Also found recall for my model of car that were registered in state that use salt on there roads which is one of the state i live in. Was told my Mazda corporation the only certain 2012 mazda vehicle's vehicle's were covered for rusting issues with the rear . If the front of the car is recalled and the same problem happens with the rear of the car shouldn't it be covered for something? I have an appointment coming up on the 21 of January which is ridiculous that I have to wait 3 weeks to have it looked at. . Thank you for your time. The only reason I found the problem with the car was a stick got stuck in the rusted out parts and when I took it out a bunch of rust fell on the ground.
NHTSA complaint #11710529 — an unverified report by a vehicle owner.
The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety recall. I declined the self-repair recall option and requested that Nuna perform the recall service, which they agreed to. During recall servicing, Nuna inspected the car seat and advised in writing that internal Styrofoam/EPS foam in the headrest was missing or broken and that the car seat is not recommended for continued use and is not safety tested in that condition. Despite determining that the seat is unsafe, Nuna returned the car seat to me without providing a replacement, credit, or other safety remedy. The manufacturer has stated that the damage is unrelated to the recall and has refused to replace the seat, offering only a discount toward purchasing a new car seat. As a result of the recall process, I am left without a usable car seat for my child. The car seat has been inspected by the manufacturer and remains available for inspection upon request. I am requesting assistance with recall compliance, as the recall has resulted in an unusable child safety product with no remedy provided.
NHTSA complaint #11709957 — an unverified report by a vehicle owner.
When I took the car into my ASE mechanic shop for a normal oil change and tire rotation, they performed a general overall car inspection. They noticed that the Driver Side Rear Subframe had rusted through completely, where the coil spring is located. The passenger side was rusted, but has not yet broke through. They stated that the subframe parts should not rust through like this. They also stated that it is dangerous to drive the car in this condition. I have not notified the manufacturer as of yet, but plan to do so. There were no warning lights, but the ride did seem to be rougher than normal. The attach photos contain 2 photos of the failed driver side rear subframe and 1 photo of the good, passenger side rear subframe.
NHTSA complaint #11700788 — an unverified report by a vehicle owner.
This car was purchased in 2017 and maintenanced regularly. We recently took it to have the oil changed and to check out a noise that was coming from the passenger side. We were told that the subframe was rusted so badly it was too dangerous to drive and would cost $7k to repair. That caught us by surprise and we ended up having to buy a car by the next day. We traded the car in… However, I started doing some research and noted that this is very common and there was a recall between 2010 and 2014. I’m pretty upset that we lost this car without having any recall notification after the purchase. Could this have been taken care of instead of having to get a new car?
NHTSA complaint #11690156 — an unverified report by a vehicle owner.
I pulled into my parking space in front of garage door, I came to a complete stop and positively without any doubt, put my foot on the brake. As I shifted to park, all of a sudden engine loudly revved up and car suddenly and quickly accelerated through garage door. I want to make it perfectly clear, I DID NOT HAVE MY FOOT ACCIDENTLY ON THE ACCELERATOR WHEN CAR SUDDENLY ACCELERATED. Mazda checked the car and said nothing was wrong with the car. This has happened to many other people with Mazda and other makes and people are told too many times that there is nothing wrong the car when it clearly is not human error.
NHTSA complaint #11683579 — an unverified report by a vehicle owner.
The car will not go into Park right away. As previously reported, I have to start the car multiple times to get it into Park--can take up to 10 plus minutes before the car will go into Parkand shut off--only then I can lock the car! Very frustrating since it's a known issue and still has not been recalled
NHTSA complaint #11662175 — an unverified report by a vehicle owner.
My sunroof exploded while I was driving on the 405 S freeway. It can be inspected at any time as I haven’t had it repaired or inspected by anyone yet. It happened while I was driving at least 65 mph in the fast lane. It sounded like a gunshot and startled me greatly. Glass flew everywhere and I believe hit cars around me as I heard multiple vehicles honk. This was a very scary and dangerous experience. There were no warnings and I’ve never had any issues with my sunroof. Nothing fell on my vehicle or impacted the glass. Thankfully no one was hurt but this is extremely concerning.
NHTSA complaint #11651544 — an unverified report by a vehicle owner.
Software error/loss of engine power. No warning of this before it happens. The car completely loses power, and stalls or stops in the middle of me driving. This has happened on the freeway and risked my life as well as my husbands, and children. This same issue has been a previous recall and fixed in 2019 for my car, and now it is happening again.
NHTSA complaint #11636672 — an unverified report by a vehicle owner.
Coolant leaks at the cylinder head around the exhaust manifold causing my car to over heat. Also when my thermostat is set to the exact temperature for both sides my driver side blows cold and the passenger side blows hot
NHTSA complaint #11634788 — an unverified report by a vehicle owner.
My car has stalled out on me 6 times in traffic and wouldn’t restart for hours. I took it to the Mazda dealership and they told me nothing was wrong but it continues to happen. I need something done as soon as possible
NHTSA complaint #11616978 — an unverified report by a vehicle owner.
From the information I have gathered, this is a common issue affecting many Mazdas ranging from 2014 to 2018. The issue is what the Mazda Community calls "Ghost touch" Our infotainment screens will start clicking buttons on its own including increasing the volume or switching screens. Additionally songs will switched. Why is this a safety hazard? This causes a distraction that can occur at any moment. For instance, if you are driving down the highway and all of a sudden your volume goes up to an unpleasant volume, your natural reaction is to turn down the volume, causing a distraction. Same can be said about song switching or screen repeatedly changing.
NHTSA complaint #11604619 — an unverified report by a vehicle owner.
Twice had low oil warning lamp appear. First time in July 2023, 2nd time in June 2024. Both times oil has just been changed 2-3 months prior. Saw articles that there was a recent lawsuit, which is why I am filling complaint as well. Not for lawsuit, but for repairs so this does not occur again.
NHTSA complaint #11598087 — an unverified report by a vehicle owner.