82 of the 2,937 complaints filed about the Mazda MAZDA6 are about the glass, mirrors and wipers — 3% of everything owners reported. The worst model year for it is 2009.
82
Complaints
3%
Share of all complaints
1
Crashes
0
Fires
VISIBILITY/WIPER
Sunroof exploded while on the highway. Nothing hit the glass. Glass was facing outward and no evidence if anything striking it. Major safety concern, easily could have blinded my wife or I.
NHTSA complaint #11459949 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The dashboard is sticky and shiny and the glare from the sun is terrible. It’s almost like the dashboard is “melting”
NHTSA complaint #11451649 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Visibility/safety issue with OEM Mazda windshields. Objects appear highly distorted from all angles, making it hard to judge distance, read road signs, and drive safely without a disorienting level of distraction occurring at all times. Some objects appear magnified while others seem shrunken, as well as shorter or taller than they actually are. Straight lines appear rippled and in some cases, completely broken. Operating the vehicle for more than a few minutes results in rapid eye fatigue, motion sickness, and vertigo.
NHTSA complaint #11445162 — an unverified report by a vehicle owner.
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Car was bought used and I had no prior knowledge of sunroof being non-factory installed or that it was part of a possible recall. I was driving down a highway when the sunroof started flapping then flew off and shattered in the median. The glue is completely worn off and there is a lot of rust. This could be a severe danger for the cars behind me because it could’ve hit them and caused an accident. I’ve been trying to get it fixed for over a month and a half and the people at Webasto have not been helpful. I’ve talked to two people total and they haven’t called me back when they said they would. It’s unsafe for me to drive without a sunroof and it also causes damage to the interior of my car when it rains.
NHTSA complaint #11436542 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Passenger side dash is melting and causes a bad glare on the windshield making it hard to see, there is also a glare at night with the street lights. My wife has called several times over the past 5 years about the recall but was told they are not going to fix it and not to call back. I called the Mazda recall team on 10-4-21, they said they would replace the dash and connected me to a local dealer to set up an appointment to get the dash replaced and 3 other recalls fixed. The dealer ( Mazda of Cool Springs in Franklin TN) said they would not replace the dash due to the 10 year warranty period had expired. According to the news I found on the internet there is no limit on getting dash replaced. This is a safety hazard that several people are complaining about and needs to be fixed. Please help.
NHTSA complaint #11435427 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Right side of the dashboard has become sticky, melting, and causing major reflection issues, day and night
NHTSA complaint #11426409 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THE DRIVER SIDE MIRROR VIBRATES AT HIGHWAY SPEEDS MAKING IT EXTREMELY HARD TO SEE WHAT'S IN THE GLASS.
NHTSA complaint #11405758 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THE LOW BEAM HEADLIGHTS ARE SO DIM YOU BARELY CAN SEE ANYTHING OFTEN I HAVE TO TURN ON HIGH BEAM LIGHTS
NHTSA complaint #11403799 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
PASSENGER SIDE DASH STARTED MELTING ABOUT A YEAR AGO AND HAS GOTTEN SO BAD THE DASH IS ALMOST LIQUID. SUNLIGHT REFLECTS OFF THE SHINY MELTED DASH AND BLINDS THE DRIVER. I WAS IN AN ACCIDENT BECAUSE I COULDN'T SEE DUE TO LIGHT REFLECTING OFF MELTED DASH. DASH IS SO STICKY THAT YOU CANNOT TOUCH OR IT WILL STICK TO HANDS/ CLOTHING. I HAVE RUINED MULTIPLE ITEMS OF CLOTHING DUE TO THIS MESS.
NHTSA complaint #11386507 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
HELLO, I PURCHASED MY A MAZDA FROM A MAZDA DEALER IN MY AREA. AT THE TIME OF MY CAR PURCHASE IN 2017, THEY CHOSE NOT TO FIX THE DASHBOARD RECALL BEFORE SELLING ME THE CAR. NOW DURING SUMMER 2020 MY DASHBOARD HAS SHOWN TO BECOME STICKY ON THE PASSENGER SIDE. IT IS NOW STARTING TO OBSTRUCT MY VIEW WITH A GLARE, MAKING IT HARDER FOR ME TO SEE OUT OF MY WINDSHIELD. I CALLED THE DEALERSHIP AND THEY ARE SAYING THE RECALL IS CLOSED AND THEY CAN'T HELP ME. I EVEN CALLED THE MAZDA CUSTOMER SUPPORT AND THEY SHUT ME DOWN. THEY SAID THAT THE PROBLEM MUST HAVE OCCURRED WITHIN 10 YEARS OF THE CARS PRODUCTION. THIS HAPPENED TO ME A FEW DAYS AGO AND NOW IS GETTING WORSE. THEY WOULD NOT HAVE FIXED THE DASHBOARD WITHIN THE TIME FRAME BECAUSE IT SHOWED NO DAMAGE UNTIL NOW. PLEASE HELP AND MAKE THEM PAY FOR MY DASHBOARD! IT IS UNETHICAL TO HAVE ME PAY FOR A DESIGN AND SAFETY FLAW OUT OF MY OWN POCKET. ESPECIALLY ONE THEY FAILED TO TELL ME ABOUT OR FIX BEFORE THEY SOLD ME THE CAR.
NHTSA complaint #11354285 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* THE CONSUMER OWNS A 2013 MAZDA MAZDA6. THE CONSUMER STATED THAT THE DRIVER'S SIDE REAR VIEW MIRROR WAS FROSTED OVER. THE CONSUMER STATED THAT IT WAS VERY DIFFICULT TO SEE APPROACHING VEHICLE. THE VEHICLE WAS TAKEN TO BROWNS MAZDA LOCATED AT 5625 CENTRAL AVE, TOLEDO, OH 43615, (419)531-0151, TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #11310300 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
I WAS DRIVING DOWN THE FREEWAY IN THE RAIN AND THE WINDSHIELD WIPERS QUIT FUNCTIONING. I PULLED OVER AND CHECKED THE FUSES FINDING BOTH FUSES AFFECTING THE WIPERS WERE IN WORKING ORDER. WHILE PULLED OVER, I ALSO NOTICED MY HEADLIGHTS WERE NO LONGER ON. I CHECKED THE FUSES RELATED TO THE HEADLIGHTS AND THESE WERE ALSO IN WORKING ORDER. AS I WAS NOT IN A GOOD LOCATION TO LEAVE MY CAR FOR ANY PERIOD OF TIME, I DROVE MY CAR A FEW MORE MILES DOWN THE ROAD. DURING THIS TIME, THE WARNING FOR THE "SMART BREAKING SYSTEM FAILURE" ALSO CAME ON. I WAS ABLE TO GET MY VEHICLE INTO THE DEALERSHIP AND THEY HAVE DIAGNOSED THE PROBLEM AS A FAILURE OF THE FRONT BODY CONTROL MODULE. I NOTICED THERE IS AN ACTIVE RECALL ON THE 2016 MAZDA 3 FOR THE VERY SAME ISSUE. I ASKED THE DEALER ABOUT THIS AND THEY SAID MY VEHICLE IS NOT AFFECTED BY THIS RECALL. BASED ON THE SYMPTOMS MY CAR HAS, AND BEING THE SAME YEAR AS CARS AFFECTED, I WOULD STRONGLY DISAGREE.
NHTSA complaint #11299751 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WHILE MERGING ONTO THE FREEWAY ON MY WAY HOME FROM WORK, THE SUNROOF EXPLODED. I WAS DRIVING STRAIGHT ON THE FREEWAY WITH LIGHT TRAFFIC AT APPROXIMATELY 70 MPH. I DID NOT SEE ANY DEBRIS OR ROCKS AND AFTER STOPPING DID NOT FIND ANY DEBRIS OR SIGNS OF ANYTHING HAVING HIT THE GLASS. THERE WAS JUST A LOUD NOISE LIKE THE SOUND OF A SHOTGUN BLAST AND THE MAJORITY OF THE CENTER OF THE SUNROOF WAS GONE. I REPORTED THE ISSUE TO MAZDA AND THEY SAID THAT IT WAS DUE TO "ENVIRONMENTAL FACTORS" AND WAS NOT COVERED BY THEIR WARRANTY. THEY TOLD ME THAT THE REPLACEMENT GLASS WOULD BE $302 WITH APPROXIMATELY $450 IN LABOR BECAUSE THEY WOULD HAVE TO REMOVE THE HEADLINER AND VACUUM OUT ANY GLASS.
NHTSA complaint #11232925 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
SHINY, MELTING DASHBOARDS BLINDING DRIVERS, I RECEIVE A NOTIFICATION TO CHANGE DASHBOARDS BY THE MAZDA, I TAKE THE VEHICLE TO THE CONSIGNEE THEY NOTIFY ME THAT BECAUSE IT IS IN THE RECONSTRUCTED CATEGORY, THE CHANGE WILL NOT BE CARRIED. I LIVE IN THE SOUTH OF FLORIDA WHERE TEMPERATURES ARE HIGH THROUGHOUT THE YEAR, APART FROM THE DANGEROUS GLARE THE GASES GENERATED BY THE RIGHT OF THE PLASTIC ARE AFFECTING MY HEALTH.
NHTSA complaint #11153645 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
I AM THE ORIGINAL OWNER OF A 2015 MAZDA 6. WHILE TRAVELING ON A STRAIGHT 60 MPH HIGHWAY, MY SUNROOF WINDOW SUDDENLY EXPLODED, WITH A LOUD "BANG!". THE WINDOW WAS CLOSED AT THE TIME AND HAD NOT BEEN OPENED IN APPROXIMATELY 3 DAYS. FORTUNATELY, THE INTERIOR DEFLECTOR (SLIDING COVER) WAS CLOSED AT THE TIME, OR GLASS SHARDS WOULD HAVE RAINED DOWN ON MY FACE AND HAIR. NO OBJECTS OR SUDDEN MOTIONS PROVOKED THE EXPLOSION. POLICE WOULD NOT WRITE A REPORT BECAUSE THERE WERE "NO SUSPECTS OF VANDALISM" AND "NO COLLISION WITH OTHER VEHICLES OR PROPERTY". $725 LATER, I HAVE A NEW REPLACEMENT WINDOW FROM THE MANUFACTURER AND HOPE FOR NO SIMILAR FUTURE INCIDENTS OR POSSIBLE MOLD/MILDEW ISSUES. THE CAUSE OF THE SAFETY RISK IS UNKNOWN BUT IS CERTAINLY UNACCEPTABLE, GIVEN THAT I MAINTAIN MY VEHICLE TO THE HIGHEST STANDARDS AND AM THE ORIGINAL OWNER OF ONLY 3 YEARS. I HAVE REPAIR INVOICES, SHOULD THEY BE NECESSARY TO SUBSTANTIATE THIS COMPLAINT.
NHTSA complaint #11132320 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
VEHICLE HAS HAD 3 WINDSHIELD REPLACEMENTS IN JUST THREE YEARS OF USE AND OWNERSHIP. THE WINDSHIELD DESIGN SEEMS TO BE EXTREMELY FRAGILE AND INDUCES SAFETY RELATED SENSOR FUNCTION ANOMALIES. MY GRAND TOURING MODEL IS ALSO EQUIPPED WITH A BOSE SPEAKER SYSTEM WHICH CAUSES POPPING FROM A FAULTY SPEAKER. THIS SEEMS TO BE A COMMON PROBLEM WITH THESE VEHICLES.
NHTSA complaint #11130872 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
PASSENGER SIDE DASHBOARD IS GETTING A STICKY SURFACE ON TOP. THE TOP LAYER ALMOST SEEMS LIKE IT IS MELTING. IT IS JUST STARTING TO GET STICKY AND IT IS JUST ON TOP. THE STICKINESS HAS JUST STARTED IN THE LAST 2 WEEKS. THE STICKY SURFACE IS CAUSING A GLARE AND IS AFFECTING THE VISIBILITY WHEN DRIVING. FURTHER, THE DASHBOARD CRACKED ALL THE WAY DOWN AFTER HAVING THE AIR BAG REPLACED DUE TO THE RECALL. NO PRESSURE/DAMAGE/HITS HAS OCCURRED ON THE DASHBOARD BY CONSUMER AND YET IT CRACKED ALL THE WAY DOWN IN JANUARY 2018.
NHTSA complaint #11073584 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
2010 MAZDA 6 ISPORT PASSENGER DASHBOARD CRASH PAD HAS BEEN MELTING PROGRESSIVELY FOR ABOUT 2 YEARS. ONLY BEGAN NOTICING THE DASH MELTING UPON MY MOVE TO HAWAII, SO I ASSUME IT IS A RESULT OF SUBPAR PARTS AND THE HOT/HUMID CLIMATE. THIS APPEARS TO BE COMMON WITH THIS MAKE AND MODEL, BASED ON RESEARCH INTO THE ISSUE.
NHTSA complaint #11043808 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
MI VEHICULO ESTA CON EL DASHBOARDS DERRETIDO ME AFECTA EL REFLEJO DE ESTE CUANDO MANEJO.LLEVO YA 6 MESES ESPERANDO A QUE LA COMPAA ME LO CAMBIE Y NADIE SE QUIERE HACER RESPONSABLE DE ESTO. NECESITO QUE ME AYUDEN YO COJO A DIARIO EXPRESSWAY Y ME DA MUCHO MIEDO TENER UN ACCIDENTE PRODUCTO DE ESTE PROBLEMA PUES ME MOLESTA A LA HORA DE MANEJAR , POR FAVOR AYUDENME, GRACIAS
NHTSA complaint #11035995 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
MELTING DASHBOARD CAUSING GLARE ON FRONT WINDSHIELD
NHTSA complaint #11033548 — an unverified report by a vehicle owner.