Owners have filed 84 complaints
about the 2004 Mazda MPV with NHTSA between 2004 and 2021.
The largest single group is the engine & cooling.
Across this model's run it ranks 8 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 61
Against the median year of the Mazda MPV. 50 means typical for this
model; 100 means roughly double.
Severity — 25
4.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 59
35% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Engine
1038.5%
Automatic Transmission
726.9%
Ignition
311.5%
Door
27.7%
Hazard Flashing Warning Lights
13.8%
Sidewall
13.8%
FAN
13.8%
AIR Conditioner
13.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
59.1%
10,000 – 24,999 miles
47.3%
25,000 – 49,999 miles
1629.1%
50,000 – 74,999 miles
1527.3%
75,000 – 99,999 miles
814.5%
100,000 – 149,999 miles
59.1%
150,000+ miles
23.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2004peak 5Sep 2021
NHTSA investigations into the 2004 Mazda MPV
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA15001Opened 24 Feb 2015Still openAIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
PE14016Opened 11 Jun 2014Closed 2 Mar 2015AIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
Recalls on the 2004 Mazda MPV
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V781000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mazda North American Operations (Mazda) is recalling certain 2003-2008 Mazda6, 2004-2005 MPV, 2004 RX-8, and 2006-2007 Mazdaspeed6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
18V402000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mazda North America Operations (Mazda) is recalling certain 2003-2008 Mazda6, 2006-2007 Mazdaspeed6 and 2004 MPV vehicles nationwide. Mazda is also recalling 2005-2006 MPV vehicles in Alabama, Arizona, Arkansas, California, Delaware, the District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. On July 9, 2019 this recall was expanded to include certain 2004-2011 RX-8 vehicles that were previously recalled under 16V-354 but have not yet been repaired. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
04V282000
EQUIPMENT:OTHER:LABELS
THE TIRE INFLATION PRESSURE INDICATED ON THE VEHICLE CERTIFICATION LABEL IS NOT CORRECT. THE LABELS SHOW THE MAXIMUM TIRE PRESSURE AS 240 KPA/32 PSI WHEN IT SHOULD BE SHOWN AS 240 KPA/35 PSI. AS A RESULT OF THIS ERROR, THE LOAD RATIOS FOR THE 205/65R15 94H AND THE 215/60R16 95H TIRES EXCEED THE LEVELS PERMITTED BY FMVSS 120.
Risk: IF THE TIRE IS OPERATED IN AN UNDER-INFLATED CONDITION, THE LOAD CARRYING CAPACITY OF THE VEHICLE MAY BE COMPROMISED, INCREASING THE RISK OF A CRASH.
04V109000
EQUIPMENT:OTHER:LABELS
CERTAIN MINIVANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." SOME OF THESE VEHICLES WERE PRODUCED WITH AIR BAG WARNING LABELS INTENDED FOR THE CANADIAN MARKET. THUS, THE LABELS CONTAIN WARNINGS IN BOTH ENGLISH AND FRENCH. AS A RESULT, THE AREA OF THE ENGLISH WARNING IS ONLY 16 SQUARE CENTIMETERS, AS OPPOSED TO THE 30 SQUARE CENTIMETERS REQUIRED BY THE STANDARD.
04V073000
AIR BAGS:FRONTAL
AS A RESULT OF AN NCAP TEST, CERTAIN MINIVANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE FRONT PASSENGER SEAT AIR BAG WAS NOT CORRECTLY WIRING.
Risk: IN THE EVENT OF A CRASH, THE AIR BAG WILL NOT PROVIDE ADEQUATE PROTECTION.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201857842,826 units in Canada
Airbag
On certain vehicles, the passenger frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of injury to the seat occupant. Correction: Dealers will replace the passenger frontal airbag inflator. Note: This recall supersedes recalls 2013-112 (Mazda Recall 6913D), 2014-245 (Mazda Recall 7714F), 2015-624 (Mazda Recall 9015L), 2016-259 (Mazda Recall 9416E) and 2017-011 (Mazda Recall 0617A).
Recall 20162597,283 units in Canada
Airbag
Note: The recall for the 2004 RX-8 model has been superseded by <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2018038">recall 2018-038 (Mazda Recall 2018A)</a>, and the recall for the 2004 MPV model has been superseded by recall <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2018578">2018578 (Mazda Recall 2618F)</a>. On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the airbag inflator. Additional note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.
Recall 200508238,579 units in Canada
Other
On certain vehicles, the liftgate stay dampers and stud bolts may rust and stick together, causing the stud bolds to break off. In the worst case, this condition may allow the liftgate to suddenly drop during opening or closing, injuring the operator. Correction: Dealers will replace the left and right dampers and stud bolts.
Recall 20041923,476 units in Canada
Label
On certain vehicles, the tire inflation pressure indicated on the vehicle certification label is not correct. Each of the labels includes tire inflation pressure information in kilopascals (KPA) and in pounds per square inch (PSI) for one of the three sizes of tires available on MPV's. In every case, the maximum tire inflation pressure specified in PSI is incorrect while the information provided in KPA is correct. The labels show the maximum tire pressure as 240 KPA / 32 PSI when it should be shown as 240 KPA / 35 PSI. Correction: Owners will be notified of the non-compliance by mail and will be provided with a corrected label that they can apply to their vehicle.
Recall 20040673,392 units in Canada
Airbag
On certain vehicles, the front passenger-side airbag was improperly wired and may not provide adequate protection in the event of a crash. Correction: Dealer will install a short wiring harness kit.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 166,000 milesHopewell, VACrash
AIR BAGS
TL* THE CONTACT OWNS A 2004 MAZDA MPV. WHILE THE CONTACT'S WIFE WAS DRIVING 15 MPH, SHE STRUCK ANOTHER VEHICLE ON THE DRIVER'S SIDE DOOR. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS NOT TAKEN TO A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO SEND DOCUMENTATION FROM THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
NHTSA complaint #11115009 — an unverified report by a vehicle owner.
Apopka, FLFire
ELECTRICAL SYSTEM:IGNITION
THE MINI VAN CAUGHT ON FIRE.
NHTSA complaint #10222201 — an unverified report by a vehicle owner.
at 14,700 milesMidville, GACrash2 injured
AIR BAGS
I HAD A SINGLE CAR ACCIDENT IN MY 2004 MAZDA MPV VAN WITH FRONT END SUSTAINING DAMAGE WITH NO DEPLOYMENT OF FRONT OR SIDE AIRBAGS. I SUSTAINED SIGNIFICANT HEAD AND FACIAL TRAUMA.
NHTSA complaint #10100367 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Arlington, WA
UNKNOWN OR OTHER
2004 MAZDA MPV. CONSUMER WRITES ASKING TO BE REMOVED FROM RECALL LIST BECAUSE THEY NO LONGER OWN THE VEHICLE.
NHTSA complaint #11433760 — an unverified report by a vehicle owner.
at 85,689 milesCincinnati, OH
UNKNOWN OR OTHER
FRONT CROSS MEMBER CORROSION; FRAME DAMAGED; CAR DANGEROUSLY UNSTABLE. WHEEL ALIGNMENT COST ME $72.64 AND FRAME REPAIR COST $693.36. THE VEHICLE IN THE SHOP FOR 4 DAYS. MENTAL ANGUISH. MAZDA DEALER DECLINED REPAIRS. MAZDA CUSTOMER SERVICE DECLINED TO PAY. NOW THEY ARE ADMITTING THAT PROBLEM ON MAZDA 6 VEHICLES. IT'S AN OLD PROBLEM PROBABLY RELATED TO METALLURGY OR IMPROPER PAINT PROTECTION.
NHTSA complaint #11156612 — an unverified report by a vehicle owner.
at 121,000 milesFort Wayne, IN
SUSPENSION
SUSPENSION SUBFRAME RUSTED AND CRACKED.
NHTSA complaint #11141461 — an unverified report by a vehicle owner.
at 166,000 milesHopewell, VACrash
AIR BAGS
TL* THE CONTACT OWNS A 2004 MAZDA MPV. WHILE THE CONTACT'S WIFE WAS DRIVING 15 MPH, SHE STRUCK ANOTHER VEHICLE ON THE DRIVER'S SIDE DOOR. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS NOT TAKEN TO A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO SEND DOCUMENTATION FROM THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
NHTSA complaint #11115009 — an unverified report by a vehicle owner.
SAN Pedro, CA
AIR BAGS
I WENT INTO THE DEALERSHIP TO GET MY SAFETY RECALLS DONE AT THE MAZDA DEALERSHIP ON TORRANCE BUT THEY SAID I NEEDED TO FILL OUT A FORM AND TO WAIT FOR THEM TO RECEIVE THE AUTO PARTS. IT HAS BEEN MORE THAN 6 MONTHS SINCE I WENT, I HAVE NOT HEARD FROM THE AT ALL.
NHTSA complaint #11002067 — an unverified report by a vehicle owner.
West Warwick, RI
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA MPV. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11000260 — an unverified report by a vehicle owner.
Warrenton, MO
AIR BAGS
AIR BAG INFLATOR REPLACEMENT FIRST NOTICE REC.8/1/16,CALLED BOMARITO(LOCAL DEALER)-NO PARTS-WOULD CALL CALLED AGAIN1/2/17-SAME RESPONSE SECOND NOTICE REC.4/17/17-CALLED AGAIN SAME RESPONSE.
NHTSA complaint #10980201 — an unverified report by a vehicle owner.
North Hills, CA
AIR BAGS
TAKATA RECALL: I RECEIVED MAZDA OFFER TO REPLACE DEFECTIVE PART AND ACCOMMODATE FOR TRANSPORTATION WHILE THE CAR IS BEING REPAIR. THE ONLY REQUIREMENT TO HAVE THIS ACCOMMODATIONS IS TO MAKE AN APPOINTMENT FOR THEM TO DELIVER SUCH OFFER TO FIX THE INCONVENIENCES THAT THIS BRINGS. I CALLED TO MAKE THE ARRANGEMENTS BUT NOW MAZDA REFUSES TO GIVE ANOTHER TRANSPORTATION WHILE FIXING THE CAR, EVEN THOUGH THIS IS INCLUDED IN THEIR WRITTEN OFFER.
NHTSA complaint #10956825 — an unverified report by a vehicle owner.
Bronx, NY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA MPV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
NHTSA complaint #10918695 — an unverified report by a vehicle owner.
at 123,000 milesSutherlin, OR
SUSPENSION
THERE IS NO WAY TO ADJUSTMENT THE ALIGNMENT OF THE REAR WHEELS ON THIS YEAR MAZDA MPV, THUS THE TIRES WARE OUT EARLY BECAUSE THEY ARE NOT IN ALIGNMENT. TIRE FAILURE OCCURRED WHILE DRIVING ON HIGHWAY MAZDA DEALER SAYS NO ADJUSTMENT CAN BE DONE AS MAZDA DID NOT PROVIDE A WAY TO CORRECT THIS ALIGNMENT PROBLEM SO EARLY TIRE FAILURE CAN RESULT. MAZDA DEALER WORK SHEET FOR ALIGNMENT STATES THAT THE REAR WHEELS ARE OUT OF FACTORY SPECIFICATION AND IF NOT CORRECTED CAN LEAD TO EXCESSIVE TIRE WEAR, HANDLING AND SAFETY ISSUES. MAZDA BY THERE OWN ADMISSION DID NOT PROVIDED ANY WAY TO CORRECT THIS SAFETY ISSUE. I'M DRIVING A VEHICLE WITH TIRE SAFETY ISSUES DUE TO LACK OF ABILITY TO ALIGN THE REAR WHEELS TO MAZDAS OWN SPECIFICATIONS.
NHTSA complaint #10918613 — an unverified report by a vehicle owner.
Wood Haven, NY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA MPV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10903735 — an unverified report by a vehicle owner.
Greensboro, NC
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA MPV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10903236 — an unverified report by a vehicle owner.
Rochdale, MA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA MPV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
NHTSA complaint #10898936 — an unverified report by a vehicle owner.
at 161,000 milesGainesville, GA
FUEL/PROPULSION SYSTEM
ACCELERATOR (GAS PEDAL) STOCK OPEN WHEN PEDAL PRESSED FOR ACCELERATION ONTO INTERSTATE HIGHWAY. VEHICLE ACCELERATED TO VERY HIGH SPEED. PRESSING BRAKE SLOWED VEHICLE TO 55 MPH. SHIFTED TO NEUTRAL, HEARD A LOW POP AND ACCELERATOR MECHANISM DISENGAGED.
NHTSA complaint #10811389 — an unverified report by a vehicle owner.
Cedar Creek, TX
AIR BAGS
TL* THE CONTACT OWNS A 2004 MAZDA MPV. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V773000 (AIR BAGS); HOWEVER, THE AIR BAG LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10721617 — an unverified report by a vehicle owner.
at 51,000 milesKaneohe, HI
AIR BAGS
TL*THE CONTACT OWNS A 2004 MAZDA MPV. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WAS FAULTY. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V773000 (AIR BAGS). HOWEVER, THE RECALL ONLY INCLUDED THE PASSENGER SIDE AIR BAG. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, WHO ADVISED THE CONTACT THAT THE DRIVERS SIDE AIRBAG WAS DISCONTINUED AND THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
NHTSA complaint #10682479 — an unverified report by a vehicle owner.
Kaneohe, HI
AIR BAGS
WHY DOES RECALL ONLY COVER THE PASSENGERS SIDE AIR BAG INFLATOR? WHAT COMPANY MANUFACTURED THE DRIVERS SIDE AIR BAG INFLATOR? I WOULD LIKE THE DRIVERS SIDE REPLACED ALSO. I WAS TOLD BY SERVICE DEPARTMENT THAT MAZDA WILL NOT COVER REPLACEMENT OF DRIVERS SIDE AIR BAG INFLATOR. I ASKED PARTS DEPARTMENT IF I COULD PURCHASE DRIVERS SIDE INFLATOR. THEY SAID THAT THE PART WAS DISCONTINUED. I DON'T FEEL SAFE DRIVING MY VEHICLE. WHAT IS THE SOLUTION TO THIS PROBLEM?
NHTSA complaint #10680075 — an unverified report by a vehicle owner.
at 100,000 milesRanson, WV
ENGINE
TL* THE CONTACT OWNS A 2004 MAZDA MPV. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. IMMEDIATELY AFTER THE FAILURE OCCURRED ALL OF THE WARNING INDICATOR LIGHTS ILLUMINATED ON THE CONTACTS INSTRUMENT PANEL. BOTH THE MANUFACTURER AND DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE. RK
NHTSA complaint #10578524 — an unverified report by a vehicle owner.
at 26,000 milesTucson, AZ
POWER TRAIN
VEHICLE WAS LURCHING, NO WARNING LIGHT WAS ON. IT TOOK A WHILE TO FIGURE OUT THE REAR COIL WAS BAD. WE SPENT $1200 GETTING A TUNE UP AND THAT DIDN'T FIX THE PROBLEM TOOK A WHILE TO FIGURE IT OUT. ALSO, THE TRANSMISSION FAILED ON THIS VEHICLE COMPLETELY AT 55 THOUSAND MILES. WE HAD TAKEN IT IN 3 TIMES BEFORE IT FAILED AND THEY SAID NOTHING WAS WRONG WITH IT.
NHTSA complaint #10490620 — an unverified report by a vehicle owner.
at 26,000 milesTucson, AZ
SUSPENSION:REAR
VEHICLE WAS LURCHING, NO WARNING LIGHT WAS ON. IT TOOK A WHILE TO FIGURE OUT THE REAR COIL WAS BAD. WE SPENT $1200 GETTING A TUNE UP AND THAT DIDN'T FIX THE PROBLEM TOOK A WHILE TO FIGURE IT OUT. ALSO, THE TRANSMISSION FAILED ON THIS VEHICLE COMPLETELY AT 55 THOUSAND MILES. WE HAD TAKEN IT IN 3 TIMES BEFORE IT FAILED AND THEY SAID NOTHING WAS WRONG WITH IT.
NHTSA complaint #10490620 — an unverified report by a vehicle owner.
at 26,000 milesTucson, AZ
ELECTRICAL SYSTEM
VEHICLE WAS LURCHING, NO WARNING LIGHT WAS ON. IT TOOK A WHILE TO FIGURE OUT THE REAR COIL WAS BAD. WE SPENT $1200 GETTING A TUNE UP AND THAT DIDN'T FIX THE PROBLEM TOOK A WHILE TO FIGURE IT OUT. ALSO, THE TRANSMISSION FAILED ON THIS VEHICLE COMPLETELY AT 55 THOUSAND MILES. WE HAD TAKEN IT IN 3 TIMES BEFORE IT FAILED AND THEY SAID NOTHING WAS WRONG WITH IT.
NHTSA complaint #10490620 — an unverified report by a vehicle owner.
at 146,000 milesFort Myers, FL
VEHICLE SPEED CONTROL
I WAS ON I-75 WHEN I ACCELERATED HARD WHILE TRYING TO MERGE INTO A GAP IN HEAVY, MERGING TRAFFIC. WHEN I TOOK MY FOOT OFF THE ACCELERATOR MY VAN CONTINUED TO ACCELERATE AS THE ENGINE CONTINUED TO REV AT A HIGH RPM. I STABBED AT THE ACCELERATOR WITH MY FOOT TO SEE IF I COULD UNSTICK IT, BUT IT ONLY CAUSED THE ENGINE TO REV EVEN HIGHER - TO FULL-THROTTLE. I JABBED AT IT MULTIPLE TIMES TO NO AVAIL. I TRIED TO LIFT THE GAS PEDAL WITH MY FOOT BY JAMMING IT UNDERNEATH THE PEDAL AND PULLING IT UP, BUT IT FLOATED FREELY AND CONTINUED TO FALL BACK TO ITS FULL-THROTTLE POSITION. ALTHOUGH I WAS CONFIDENT THAT THE FLOOR MAT WAS NOT THE CAUSE OF THE PROBLEM I PULLED IT AWAY FROM THE PEDALS AND, AS EXPECTED, THERE WAS NO EFFECT. I WAS ABLE TO KEEP CONTROL OF MY VAN BY APPLYING EXTREMELY HEAVY PRESSURE TO THE BRAKE WHILE SHIFTING BETWEEN NEUTRAL AND DRIVE. DURING THAT TIME I WAS STILL JABBING AND LIFTING THE ACCELERATOR WITH MY RIGHT FOOT TRYING TO 'UNSTICK' THE GAS PEDAL. I WAS ENTERING AND CROSSING AND OVERPASS THAT WAS UNDERGOING CONSTRUCTION. CONCRETE BARRIERS LINED BOTH SIDES OF THE HIGHWAY AND BRIDGE WHERE THE EMERGENCY LANES WOULD HAVE OTHERWISE BEEN LOCATED. I HAD TO MAINTAIN SOME SPEED, FOR FEAR OF BEING REAR-ENDED, WHILE SEARCHING FOR THE FIRST OPPORTUNITY TO PULL OVER. MY VEHICLE WAS TOWED TO THE NEAREST MAZDA DEALERSHIP WHERE THE MECHANIC WAS ABLE TO QUICKLY ASCERTAIN THAT THE SCREWING MECHANISM FROM AN UNSECURED AIR HOSE CLAMP HAD SNAGGED THE THROTTLE ARM - THE CLAMP ATTACHES THE HOSE TO THE ENGINE. AS I PUSHED HARDER ON THE GAS PEDAL IT FURTHER EXACERBATED THE PROBLEM BY LOCKING THE ARM IN A MORE WIDE-OPEN THROTTLE POSITION. THE CLAMP HAD BEEN LEFT UNSECURED FROM PREVIOUS WORK DONE AT A MAZDA DEALERSHIP. ACCORDING TO THE MECHANIC, THIS COULD HAVE ALSO OCCURRED IF THE CLAMP HAD BEEN SECURED, BUT NOT POSITIONED OUT OF THE WAY OF THE ARM.
NHTSA complaint #10468926 — an unverified report by a vehicle owner.
at 146,000 milesFort Myers, FL
FUEL/PROPULSION SYSTEM
I WAS ON I-75 WHEN I ACCELERATED HARD WHILE TRYING TO MERGE INTO A GAP IN HEAVY, MERGING TRAFFIC. WHEN I TOOK MY FOOT OFF THE ACCELERATOR MY VAN CONTINUED TO ACCELERATE AS THE ENGINE CONTINUED TO REV AT A HIGH RPM. I STABBED AT THE ACCELERATOR WITH MY FOOT TO SEE IF I COULD UNSTICK IT, BUT IT ONLY CAUSED THE ENGINE TO REV EVEN HIGHER - TO FULL-THROTTLE. I JABBED AT IT MULTIPLE TIMES TO NO AVAIL. I TRIED TO LIFT THE GAS PEDAL WITH MY FOOT BY JAMMING IT UNDERNEATH THE PEDAL AND PULLING IT UP, BUT IT FLOATED FREELY AND CONTINUED TO FALL BACK TO ITS FULL-THROTTLE POSITION. ALTHOUGH I WAS CONFIDENT THAT THE FLOOR MAT WAS NOT THE CAUSE OF THE PROBLEM I PULLED IT AWAY FROM THE PEDALS AND, AS EXPECTED, THERE WAS NO EFFECT. I WAS ABLE TO KEEP CONTROL OF MY VAN BY APPLYING EXTREMELY HEAVY PRESSURE TO THE BRAKE WHILE SHIFTING BETWEEN NEUTRAL AND DRIVE. DURING THAT TIME I WAS STILL JABBING AND LIFTING THE ACCELERATOR WITH MY RIGHT FOOT TRYING TO 'UNSTICK' THE GAS PEDAL. I WAS ENTERING AND CROSSING AND OVERPASS THAT WAS UNDERGOING CONSTRUCTION. CONCRETE BARRIERS LINED BOTH SIDES OF THE HIGHWAY AND BRIDGE WHERE THE EMERGENCY LANES WOULD HAVE OTHERWISE BEEN LOCATED. I HAD TO MAINTAIN SOME SPEED, FOR FEAR OF BEING REAR-ENDED, WHILE SEARCHING FOR THE FIRST OPPORTUNITY TO PULL OVER. MY VEHICLE WAS TOWED TO THE NEAREST MAZDA DEALERSHIP WHERE THE MECHANIC WAS ABLE TO QUICKLY ASCERTAIN THAT THE SCREWING MECHANISM FROM AN UNSECURED AIR HOSE CLAMP HAD SNAGGED THE THROTTLE ARM - THE CLAMP ATTACHES THE HOSE TO THE ENGINE. AS I PUSHED HARDER ON THE GAS PEDAL IT FURTHER EXACERBATED THE PROBLEM BY LOCKING THE ARM IN A MORE WIDE-OPEN THROTTLE POSITION. THE CLAMP HAD BEEN LEFT UNSECURED FROM PREVIOUS WORK DONE AT A MAZDA DEALERSHIP. ACCORDING TO THE MECHANIC, THIS COULD HAVE ALSO OCCURRED IF THE CLAMP HAD BEEN SECURED, BUT NOT POSITIONED OUT OF THE WAY OF THE ARM.
NHTSA complaint #10468926 — an unverified report by a vehicle owner.
at 47,000 milesApex, NC
ENGINE AND ENGINE COOLING
THE ENGINE COILS HAVE FAILED 4 TIMES SINCE WE HAVE OWNED THE VEHICLE. LAST NIGHT WHILE TRAVELING ON THE INTERSTATE IN THE RAIN, KEY WORDS, IN THE RAIN IT STARTED AGAIN. I AM SURE AT LEAST ONE IF NOT TWO COILS WENT THIS TIME. JUST HAD A COIL AND ALL THE BOOTS THAT ARE SUPPOSE TO PROTECT THE COILS AND KEEP THE MOISTURE OUT REPLACED IN FEBRUARY, 2012. IT ALWAYS HAPPENS WHEN IT RAINS. MAZDA IS WELL AWARE OF THE SITUATION AND HAS DONE NOTHING TO FIX THIS ISSUE EXCEPT TO STOP USING THIS SYSTEM AND START MAKING THEIR CARS DIFFERENTLY. BUT WHAT ABOUT THE PEOPLE WHO OWN THE OLDER MODELS? THIS IS A DANGEROUS SITUATION AS I WAS ON THE HIGHWAY, AT NIGHT, AND IT WAS POURING DOWN RAIN AND THE VAN STARTS SLOWING DOWN AND SPUTTERING ALONG, WITH TRAFFIC TRAVELING BEHIND ME. THIS SHOULD BE A RECALL ISSUE AS IT IS A KNOWN PROBLEM AND IT IS BECAUSE OF A MANUFACTURING DEFECT NOT ANYTHING THAT OWNERS CAN AVOID.
NHTSA complaint #10454269 — an unverified report by a vehicle owner.
at 70,000 milesCatonsville, MD
ENGINE AND ENGINE COOLING
MY RADIATOR FAN CONSTANTLY RUNS INTERMITTENTLY BUT WITH INCREASING LENGTHS OF TIME, REGARDLESS OF THE WEATHER (HOT, COLD.) THE ENGINE DOES NOT OVERHEAT. BUT THE LIGHTS DIM AT NIGHT WHEN THE FAN KICKS IN AND CREATES A LOUD HUMMING SOUND THAT IS BECOMING MORE IRRITATING. I READ ON THE WEB THAT MANY EARLIER MODELS OF THE MAZDA HAD A RECALL FOR THE FAN CONTROL MODULE UP TO 2003. MY VEHICLE IS NOT IN THE RECALL, BUT I NOTICED A LOT OF PEOPLE ON THE WEB HAVE MODELS AFTER THE RECALL PERIOD AND WE ALL HAVE THE SAME PROBLEM AS THE RECALLED MODULES. (SP-60 I THINK IS THE RECALL NOTICE.) I'M NOT SURE I AM CONTACTING THE RIGHT OFFICE, BUT HOW DO YOU GET THIS ON THE RECALL PROGRAM OR DETERMINE THAT THE FAULTY MODULES AREN'T CREATING THE SAME PROBLEM FOR MODELS MADE AFTER THE RECALLED VERSIONS? CAN YOU HELP?
NHTSA complaint #10452380 — an unverified report by a vehicle owner.