Owners have filed 45 complaints
about the 2005 Mazda MPV with NHTSA between 2005 and 2024.
The largest single group is the engine & cooling.
Across this model's run it ranks 5 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 33
Against the median year of the Mazda MPV. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 49
29% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
13.6%
10,000 – 24,999 miles
27.1%
25,000 – 49,999 miles
1346.4%
50,000 – 74,999 miles
725.0%
75,000 – 99,999 miles
27.1%
100,000 – 149,999 miles
27.1%
150,000+ miles
13.6%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2005 Mazda MPV
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2005peak 4Jan 2024
NHTSA investigations into the 2005 Mazda MPV
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA15001Opened 24 Feb 2015Still openAIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
PE14016Opened 11 Jun 2014Closed 2 Mar 2015AIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
Recalls on the 2005 Mazda MPV
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V781000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mazda North American Operations (Mazda) is recalling certain 2003-2008 Mazda6, 2004-2005 MPV, 2004 RX-8, and 2006-2007 Mazdaspeed6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
18V404000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mazda North America Operations (Mazda) is recalling certain 2005-2006 Mazda MPV vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. On July 9, 2019 this recall was expanded to include certain 2005-2009 RX-8 vehicles that were previously recalled under 17V-011 but have not yet been repaired. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
18V402000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mazda North America Operations (Mazda) is recalling certain 2003-2008 Mazda6, 2006-2007 Mazdaspeed6 and 2004 MPV vehicles nationwide. Mazda is also recalling 2005-2006 MPV vehicles in Alabama, Arizona, Arkansas, California, Delaware, the District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. On July 9, 2019 this recall was expanded to include certain 2004-2011 RX-8 vehicles that were previously recalled under 16V-354 but have not yet been repaired. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201857842,826 units in Canada
Airbag
On certain vehicles, the passenger frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of injury to the seat occupant. Correction: Dealers will replace the passenger frontal airbag inflator. Note: This recall supersedes recalls 2013-112 (Mazda Recall 6913D), 2014-245 (Mazda Recall 7714F), 2015-624 (Mazda Recall 9015L), 2016-259 (Mazda Recall 9416E) and 2017-011 (Mazda Recall 0617A).
Recall 20170118,853 units in Canada
Airbag
Note: The recall for the 2005-2008 RX-8 models has been superseded by recall <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2018038">2018038 (Mazda Recall 2018A)</a>, and the recall for the 2005-2006 MPV models has been superseded by recall <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2018578">2018578 (Mazda Recall 2618F)</a>. On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag inflator. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. Additional note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 251,000 milesNorth Ridgeville, OHCrash
SERVICE BRAKES
The contact owns a 2005 Mazda MPV. The contact stated while driving 45 MPH and depressing the brake pedal, the brake pedal was depressed to the floorboard and the vehicle failed to come to a complete stop. As a result of the failure, the contact crashed into a tree on the passenger side of the vehicle. The driver's side air bag deployed; however, the passenger’s side air bag did not deploy. No warning lights were illuminated. A Police report was filed, but no injuries were reported. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V781000 (Air Bags). The contact stated that the VIN was included; however, the vehicle had previously been repaired by the dealer. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 251,000.
NHTSA complaint #11565797 — an unverified report by a vehicle owner.
at 45,000 milesFort Worth, TXCrash1 injured
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2005 MAZDA MPV. THE VEHICLE WAS TRAVELING 40 MPH WHEN THE VEHICLE SLID ON THE ICE AND CRASHED INTO THE MEDIAN ONTO THE HIGHWAY. THE AIR BAGS DID NOT DEPLOY. THIS WAS THE ONLY TIME THAT THE VEHICLE HAD BEEN INVOLVED IN A CRASH. THE MANUFACTURER TOLD THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO ASSIST HIM. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 45,000 .
NHTSA complaint #10314547 — an unverified report by a vehicle owner.
at 32,000 milesLafayette, COCrash3 injured
SEAT BELTS:FRONT
SEAT BELT DID NOT HOLD US WHEN WE WERE HIT FROM BEHIND WHILE WAITING FOR A LEFT HAND TURN LIGHT.
NHTSA complaint #10190558 — an unverified report by a vehicle owner.
Lafayette, COCrash2 injured
SEAT BELTS:FRONT
REFERRAL E-MAIL CONCERNING THE SEAT BELTS WHICH FAILED TO HOLD THEM WHEN THEY WERE STRUCK FROM BEHIND IN THEIR 2005 MAZDA MPV**CC
NHTSA complaint #10187935 — an unverified report by a vehicle owner.
at 45,000 milesLafayette, COCrash2 injured
SEAT BELTS:FRONT
MY NAME IS [XXX] . MY WIFE AND I WERE IN A CAR ACCIDENT ON 4/14/2006. WE WERE REAR ENDED BY A LADY GOING APPROXIMATELY 35 MPH. WE WERE STOPPED WAITING FOR A LEFT HAND LIGHT TO CHANGE. THE SEAT BELTS, MODEL # TK ABA H800 DID NOT HOLD US. MY WIFE HIT THE STEERING WHEEL AND I HIT THE DASH AND THROWN AROUND HITTING THE PASSENGER DOOR WITH MY BACK. I HAD TO HAVE AN OPERATION ON MY RIGHT HAND AS A RESULT OF THIS ACCIDENT. MY WIFE WILL HAVE SURGERY ON HER NECK IN DECEMBER AS A RESULT OF THIS ACCIDENT. I WILL ALSO HAVE AN OPERATION ON BACK AND MY WIFE WHEN SHE IS ABLE WILL HAVE TO HAVE SURGERY ON HER RIGHT ROTATOR CUFF. WE HAVE AN ATTORNEY REPRESENTING US FOR THE LADY AUTO INSURANCE COMPANY, PLUS WE HAVE A CASE AGAINST MAZDA MOTOR COMPANY. I WOULD LIKE YOU TO READ THE ATTACHMENT AND FORWARD THIS INFORMATION TO THE PROPER PERSONAL AND HAVE THEM CONTACT MY ATTORNEY REGARDING THE FAULTY SEAT BELTS. YOUR COMPANIES PRODUCT (SEAT BELTS) DID NOT HOLD US IN THIS TYPE OF CRASH. WE HAVE LOST OUR BUSINESS [HOME INSPECTION SERVICE, ]WE WILL BE LOSING OUR HOME, AND MOST LIKELY WILL HAVE TO PUT OUR 86 YEAR OLD AUNT IN A HOME. YES WE WILL BE PURSUING LEGAL ACTION AGAINST TAKATA SEAT BELT COMPANY. YOUR UP MOST ATTENTION TO THIS EMAIL WOULD BE GREATLY APPRECIATED. HERE IS OUR ATTORNEY'S NAME AND ADDRESS. HARDING AND ASSOCIATES ATTORNEYS AT LAW 730 17TH ST #650 DENVER,COLORADO 80202 ATTN: [XXX] FAX 1[XXX] FACSIMILE ONLY THANK YOU [XXX] WHAT WE WOULD LIKE TO DO IS KEEP OUR HOME AND SELL IT TO YOU ON A RENT TO OWN SO WE CAN BUY IT BACK //I DON'T KNOW IF YOU HAVE AN PROGRAM LIKE THAT// SINCERELY YOURS [XXX]FROM NHTSA WEB SITE. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10176883 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 251,000 milesNorth Ridgeville, OHCrash
SERVICE BRAKES
The contact owns a 2005 Mazda MPV. The contact stated while driving 45 MPH and depressing the brake pedal, the brake pedal was depressed to the floorboard and the vehicle failed to come to a complete stop. As a result of the failure, the contact crashed into a tree on the passenger side of the vehicle. The driver's side air bag deployed; however, the passenger’s side air bag did not deploy. No warning lights were illuminated. A Police report was filed, but no injuries were reported. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V781000 (Air Bags). The contact stated that the VIN was included; however, the vehicle had previously been repaired by the dealer. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 251,000.
NHTSA complaint #11565797 — an unverified report by a vehicle owner.
Montrose, CO
AIR BAGS
Takata recall. The contact owns a 2005 Mazda MPV. The contact received notification of NHTSA Campaign Number: 18V404000 (Air Bags) however, the nearest dealer location was nearly 5 hours away. The manufacturer was notified of the issue and attempted to send a mechanic from the dealer to the residence for the recall repair however, the dealer declined. The contact was then referred to a Subaru dealer for assistance; however, the manufacturer failed to send the part to the dealer. The contact had gone back and forth with the manufacturer and other dealers but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11465505 — an unverified report by a vehicle owner.
at 139,900 milesHartford, CT
SERVICE BRAKES
I WAS COMING HOME FROM WORK DOING THE SPEED LIMIT AND MY CAR WOULD NOT STOP I PRESS THE BRAKE ALL THE WAY TO THE FLOOR AND IT STILL DID NOT STOP I PULLED UP MY EMERGENCY BRAKE AND THAT DID NOT WORK SO FINALLY I GOT THE CAR TO STOP BECAUSE I KEPT PUMPING THE BRAKES AND THE CAR STARTED SLOWING DOWN AND I THREW IT IN PARK I WAS SO SCARED I SEARCHED AROUND FOR RECALLS ON THE BRAKE AND THE EMERGENCY BRAKE THE ONLY RECALL I SEEN WAS IN 2017 IN DETROIT. PLEASE ANYTHING SUGGESTIONS
NHTSA complaint #11098311 — an unverified report by a vehicle owner.
SAN Juan, PR
UNKNOWN OR OTHER
DOS NOTE TUN ON CHECKLIGHT.ENGINE WENT OUT RUNNING ANDE DOS NOTE GIVE CONDE.TRIED WIHT OTHER ECU ANDE HACE THE DAME.
NHTSA complaint #11054508 — an unverified report by a vehicle owner.
at 81,125 milesSAN Jose, CA
ENGINE
ENGINE STALLS OR SHUT DOWN COMPLETELY WHEN AUTO MOVES FROM HIGH SPEED TO LOW SPEED. MAZDA 6 W/ 3.0 LITER ENGINE, WHICH IS THE SAME ENGINE AS THIS UNIT, HAS A SIMILAR ISSUE - SEE HERE: HTTP://WWW.6CREW.COM/FILES/TSB/01-016-06-2135.PDF THIS IS HAPPENING PERSISTENTLY FOR THE LAST 2 YEARS.
NHTSA complaint #11052832 — an unverified report by a vehicle owner.
Memphis, TN
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 MAZDA MPV. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE DOORS FAILED TO OPEN FROM THE INSIDE. THE CONTACT HAD TO OPEN THE WINDOWS TO OPEN THE DOORS FROM THE OUTSIDE HANDLE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
NHTSA complaint #11022890 — an unverified report by a vehicle owner.
Overland, MO
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA MPV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BOMMARITO MAZDA SERVICE (4198 I-70 NORTH OUTER RD, ST PETERS, MO 63376) WHO STATED THAT THEY HAD NOT YET RECEIVED THE REPAIR PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11006748 — an unverified report by a vehicle owner.
at 79,473 milesFairborn, OH
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 MAZDA MPV. WHILE THE VEHICLE WAS STATIONARY, THE FRAME OF THE VEHICLE IN FRONT OF THE REAR WHEELS WAS RUSTED AND SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,473.
NHTSA complaint #10984967 — an unverified report by a vehicle owner.
Baton Rogue, LA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA MPV. THE CONTACT STATED THAT THERE WAS A RANDOM FAILURE AND VARIOUS WARNING INDICATORS FLASHED, INCLUDING THE SERVICE ENGINE AND AIR BAG WARNING INDICATORS. IN ADDITION, THE INTERIOR LIGHTING FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS) SEVERAL MONTHS AGO AND WAS UNABLE TO SCHEDULE A REPAIR WITH A DEALER WITHIN A REASONABLE TIME FRAME. THE CONTACT WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10960427 — an unverified report by a vehicle owner.
Baton Rogue, LA
INTERIOR LIGHTING
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA MPV. THE CONTACT STATED THAT THERE WAS A RANDOM FAILURE AND VARIOUS WARNING INDICATORS FLASHED, INCLUDING THE SERVICE ENGINE AND AIR BAG WARNING INDICATORS. IN ADDITION, THE INTERIOR LIGHTING FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS) SEVERAL MONTHS AGO AND WAS UNABLE TO SCHEDULE A REPAIR WITH A DEALER WITHIN A REASONABLE TIME FRAME. THE CONTACT WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10960427 — an unverified report by a vehicle owner.
Baton Rogue, LA
ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA MPV. THE CONTACT STATED THAT THERE WAS A RANDOM FAILURE AND VARIOUS WARNING INDICATORS FLASHED, INCLUDING THE SERVICE ENGINE AND AIR BAG WARNING INDICATORS. IN ADDITION, THE INTERIOR LIGHTING FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS) SEVERAL MONTHS AGO AND WAS UNABLE TO SCHEDULE A REPAIR WITH A DEALER WITHIN A REASONABLE TIME FRAME. THE CONTACT WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10960427 — an unverified report by a vehicle owner.
Baton Rogue, LA
ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA MPV. THE CONTACT STATED THAT THERE WAS A RANDOM FAILURE AND VARIOUS WARNING INDICATORS FLASHED, INCLUDING THE SERVICE ENGINE AND AIR BAG WARNING INDICATORS. IN ADDITION, THE INTERIOR LIGHTING FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS) SEVERAL MONTHS AGO AND WAS UNABLE TO SCHEDULE A REPAIR WITH A DEALER WITHIN A REASONABLE TIME FRAME. THE CONTACT WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10960427 — an unverified report by a vehicle owner.
Jamestown, CA
AIR BAGS
IN AUGUST OF 2016 RECEIVED A NOTICE FROM MAZDA STATING MAZDA DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN MAZDA 2005 MPV. THE RECALL NOTICE CONTINUES TO STATE DO NOT DRIVE THE VEHICLE BECAUSE HIGH LEVELS OF HUMIDITY CAN CAUSE THE PASSENGER FRONTAL AIR BAG TO RUPTURE AND COULD RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER VEHICLE OCCUPANTS RESULTING IN SERIOUS INJURY OR DEATH. ON 10-31-16, I CALLED OAK TREE MAZDA, SAN JOSE TO SCHEDULE THE APPOINTMENT. I PROVIDED THEM WITH MY VIN NUMBER AND WAS TOLD BY THE PARTS DEPARTMENT THEY DID NOT HAVE THE PART IN STOCK AND WOULD NEED TO ORDER IT. THE SAID AS SOON AS THE PART CAME IN THEY WOULD CALL ME TO SCHEDULE THE REPAIR. NEVER RECEIVED A CALL BACK WITHIN 1 MONTH. CALLED AGAIN AND WAS IN ESSENCE TOLD THE SAME INFORMATION TAT THEY WOULD CALL ME BACK WITH INFORMATION. PROVIDED THEM WITH MY CORRECT PHONE NUMBER AND AS OF THIS DATE, 2-9-17 HAVE NOT RECEIVED A CALL BACK TO SCHEDULE MY APPOINTMENT. PLEASE ASSIST ME IN GETTING THIS ISSUE FIXED SO WE CAN DRIVE OUR VEHICLE. I AM NOT SURE IF THIS INVOLVES THE "TAKATA RECALL" AS OUR PAPERWORK JUST INDICATES, FRONT AIR BAG INFLATOR.
NHTSA complaint #10953758 — an unverified report by a vehicle owner.
Vienna, WV
AIR BAGS
TAKATA RECALL HAS AFFECTED MY VEHICLE AND AFTER 7 MONTHS THE COMPANY NOR THE LOCAL DEALERSHIP HAS DONE ANYTHING TO ADDRESS THE DEFECTIVE PART. WE HAVE BEEN NOTIFIED TO NOT ALLOW ANYONE TO RIDE IN THE PASSENGER SIDE OF THE VEHICLE AND THIS IS TERRIBLY OBSTRUCTIVE TO OUR TRANSPORTATION NEEDS. I BELIEVE FAR TOO MUCH TIME HAS ELAPSED AND STILL THE COMPANY NOR THE LOCAL DEALERSHIP HAS ADDRESSED THIS VERY SERIOUS ISSUE.
NHTSA complaint #10923733 — an unverified report by a vehicle owner.
Castro Valley, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA MPV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10915875 — an unverified report by a vehicle owner.
Nashville, TN
AIR BAGS
MY VEHICLE IS UNDER NATIONAL RECALL HIGHWAY SAFETY RECALL, DUE TO MANUFACTURING ISSUES. I NEED TO TRADE MY VEHICLE IN AND I'M BEING OVER CHARGED FOR VEHICLES THAT ARE NOT WORRY TO BE ON THE HIGHWAY. I FEEL I SHOULD GET AN MANUFACTURE DISCOUNT ON AN USED/NEW VEHICLE BECAUSE I SHOULD NOT HAVE TO PAY FOR MANUFACTURED MISTAKES AND I SHOULD NOT BE OVER CHARGED FOR VEHICLES THAT ARE NOT WORTHY OF THE PRICE TAG ON THEM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10902995 — an unverified report by a vehicle owner.
Nashville, TN
SUSPENSION
MY VEHICLE IS UNDER NATIONAL RECALL HIGHWAY SAFETY RECALL, DUE TO MANUFACTURING ISSUES. I NEED TO TRADE MY VEHICLE IN AND I'M BEING OVER CHARGED FOR VEHICLES THAT ARE NOT WORRY TO BE ON THE HIGHWAY. I FEEL I SHOULD GET AN MANUFACTURE DISCOUNT ON AN USED/NEW VEHICLE BECAUSE I SHOULD NOT HAVE TO PAY FOR MANUFACTURED MISTAKES AND I SHOULD NOT BE OVER CHARGED FOR VEHICLES THAT ARE NOT WORTHY OF THE PRICE TAG ON THEM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10902995 — an unverified report by a vehicle owner.
Nashville, TN
SERVICE BRAKES
MY VEHICLE IS UNDER NATIONAL RECALL HIGHWAY SAFETY RECALL, DUE TO MANUFACTURING ISSUES. I NEED TO TRADE MY VEHICLE IN AND I'M BEING OVER CHARGED FOR VEHICLES THAT ARE NOT WORRY TO BE ON THE HIGHWAY. I FEEL I SHOULD GET AN MANUFACTURE DISCOUNT ON AN USED/NEW VEHICLE BECAUSE I SHOULD NOT HAVE TO PAY FOR MANUFACTURED MISTAKES AND I SHOULD NOT BE OVER CHARGED FOR VEHICLES THAT ARE NOT WORTHY OF THE PRICE TAG ON THEM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10902995 — an unverified report by a vehicle owner.
Knoxville, TN
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA MPV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10895944 — an unverified report by a vehicle owner.
at 128,943 milesFairfield, CA
WHEELS
WHEN LOOKING AT MY VEHICLE, I NOTICED GREASE STREAKS DRIPPING FROM A LINE ON MY ALLOY WHEEL. AFTER CLEANING THE GREASE OFF, WE NOTICED A CRACK COMPLETELY THROUGH THE SPOKES ON MY RIM. THIS IS THE SECOND TIME THIS HAS OCCURRED TO MY VEHICLE SINCE WE BOUGHT IT BUT I WAS TOLD THERE IS NOT A PATTERN OF DEFECTS. I WAS TOLD ON BOTH OCCASIONS, AT MAZDA DEALER SERVICE DEPARTMENTS, MY VEHICLE WAS UNSAFE TO DRIVE. MAZDA USA TOLD ME NO PATTERN OF INCIDENTS HAVE OCCURRED AND ITS NOT A SAFETY ISSUE ON THEIR END ALTHOUGH THEIR SERVICE DEPARTMENTS SAY OTHERWISE.
NHTSA complaint #10744026 — an unverified report by a vehicle owner.
Clifton, VA
AIR BAGS
MY VEHICLE IS LISTED IN THE OCT 22, 2014 NHTSA PRESS RELEASE AS BEING INCLUDED IN THE TAKATA AIRBAG RECALL. I CONTACTED MAZDA CUSTOMER EXPERIENCE (800) 222-5500 ON OCT 23 BUT, AFTER A FEW DAYS, I WAS TOLD THAT MY VEHICLE IS NOT ON THEIR DATABASE AND THAT I SHOULD CONTACT THE DEALER IN GUAM, TRIPLE J MOTORS (671) 648-2277, WHERE I ORIGINALLY PURCHASED MY VEHICLE. THE DEALER RESPONDED TO ME VIA EMAIL ON OCT 29, STATING THAT ACCORDING TO MAZDA, THE AIRBAG RECALL "IS ONLY EXTENDED TO VEHICLES PURCHASED IN HAWAII, PUERTO RICO AND THE VIRGIN ISLANDS". I'M NOT SURE IF MAZDA IS CORRECT IN EXCLUDING GUAM BECAUSE ACCORDING TO THE NHTSA PRESS RELEASE IT "APPEARS TO BE A PROBLEM RELATED TO EXTENDED EXPOSURE TO CONSISTENTLY HIGH HUMIDITY AND TEMPERATURES" AND THE REGIONAL RECALL INCLUDED GUAM IN THE LIST OF AREAS. PLEASE VERIFY THIS AND LET ME KNOW. I AM CURRENTLY NOT DRIVING THE VEHICLE IN FEAR OF THE SAFETY OF MY FAMILY. THANK YOU FOR YOUR ATTENTION.
NHTSA complaint #10654406 — an unverified report by a vehicle owner.
at 70,000 milesOAK Harbor, WA
ENGINE
VEHICLE IS MANIFESTING ROUGH IDLE WHEN TURNED-ON WITH CHECK ENGINE LIGHT ON AND/OR FLASHING. ENGINE AND VEHICLE IS JERKING INTERMITTENTLY WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS REPAIRED LAST YEAR THROUGH DEALERSHIP BUT THIS KEPT HAPPENING FOR THE THIRD TIME WITHIN A YEAR. DEALERSHIP INDICATED ENGINE MISFIRING DUE TO BURNT ENGINE COIL. IF THIS KEEPS HAPPENING EVEN AFTER BEING REPAIRED FOR SEVERAL TIMES WITHIN A YEAR, SOMETHING IS TERRIBLY WRONG WITH MAZDA ENGINEERING. THIS IS A TREMENDOUS SAFETY ISSUE SPECIALLY FOR MY FAMILY AND OTHER MOTORISTS, AND THIS TYPE OF VEHICLE SHOULD BE SUBJECT FOR RECALL.
NHTSA complaint #10593322 — an unverified report by a vehicle owner.
at 40,000 milesHighland, CA
ELECTRICAL SYSTEM
THE IDLE AIR CONTROL VALVE ON THESE VANS IS SERIOUSLY FLAWED AND IS PRONE TO FAILURE WHICH STALLS THE ENGINE AND PUTS OCCUPANTS IN PERIL AT HIGH RATES OF SPEED WITHOUT POWER BRAKING OR STEERING. ONCE STALLED, THE ENGINE CAN OFTEN FAIL TO RESTART, LEAVING THE DRIVER UNPREPARED AND PARALYZED TO REACT. BACKGROUND - APPROXIMATELY SIX MONTHS AFTER PURCHASING OUR VAN USED (2-3 YRS OLD / 30K MILES), WE BEGAN TO EXPERIENCE SIGNIFICANT ISSUES WITH THE VEHICLE STALLING RANDOMLY AFTER 6 MONTHS OF OWNING. UNFORTUNATELY, THE ENGINE STALLING WAS NOT A RESULT OF NOT MAINTAINING AN IDLE WELL ON A REGULAR BASIS. IT WAS RANDOM AND OFTEN FOLLOWED BY THE ENGINE RUNNING EXTREMELY ROUGH, ONCE THE DRIVER WAS ABLE TO RESTART (BUT THEN WOULD GO AWAY COMPLETELY UNDETECTED). I CANNOT STRESS HOW UNPREDICTABLE THE ENGINE WAS OVER THE YEAR WE EXPERIENCED THIS INTERMITTENT STALLING. EVERY 1-3 WEEKS IT WOULD STALL AND SOMETIMES WE'D BE STRANDED 1-30 MINUTES BEFORE STARTING AND RUNNING NORMALLY (NO CHECK ENGINE LIGHT AFTER ENGINE SAT AND RESTARTED. LIGHT WOULD COME ON WHEN PROBLEMS STARTED AND WOULD CYCLE OFF ONCE ENGINE RAN AND COMPUTER CHECKED SENSORS. WHY THE CONTACT TO THE NHTSA? REAL ISSUE I HAVE WITH HERE IS THAT THE VAN WOULD RANDOMLY FAIL TO IDLE AND STALL THE MOTOR WHEN AT FREEWAY SPEEDS OVER THE YEAR (6/2009 - 6/2010) THIS WENT UNIDENTIFIED. AS A PRIMARY MEANS OF TRANSPORTATION IN OUR HOUSEHOLD FOR FOUR CHILDREN (AS MOST VANS ARE), MY WIFE REFUSED TO DRIVE THE VEHICLE STARTING IN BEGINNING OF 2010 BECAUSE OF HER EXPERIENCES AND SUBSEQUENT FEARS AFTER MANY CLOSE CALLS IN WHICH SHE COULDN'T STEER OR BRAKE IN A SAFE OR RELIABLE MANNER. THE DRIVER MUST SHIFT TO NEUTRAL (WHILE AT 70+ MPH), AND ATTEMPT TO TURN THE ENGINE OVER, TO GAIN CONTROL AGAIN. TAKE ACTION ON THIS AS IT IS FAR TOO COMMON AND DANGEROUS TO IGNORE. MAZDA MUST BE HELD ACCOUNTABLE FOR THE SAFE OPERATION OF THESE VEHICLES.
NHTSA complaint #10498330 — an unverified report by a vehicle owner.
at 40,000 milesHighland, CA
ENGINE
THE IDLE AIR CONTROL VALVE ON THESE VANS IS SERIOUSLY FLAWED AND IS PRONE TO FAILURE WHICH STALLS THE ENGINE AND PUTS OCCUPANTS IN PERIL AT HIGH RATES OF SPEED WITHOUT POWER BRAKING OR STEERING. ONCE STALLED, THE ENGINE CAN OFTEN FAIL TO RESTART, LEAVING THE DRIVER UNPREPARED AND PARALYZED TO REACT. BACKGROUND - APPROXIMATELY SIX MONTHS AFTER PURCHASING OUR VAN USED (2-3 YRS OLD / 30K MILES), WE BEGAN TO EXPERIENCE SIGNIFICANT ISSUES WITH THE VEHICLE STALLING RANDOMLY AFTER 6 MONTHS OF OWNING. UNFORTUNATELY, THE ENGINE STALLING WAS NOT A RESULT OF NOT MAINTAINING AN IDLE WELL ON A REGULAR BASIS. IT WAS RANDOM AND OFTEN FOLLOWED BY THE ENGINE RUNNING EXTREMELY ROUGH, ONCE THE DRIVER WAS ABLE TO RESTART (BUT THEN WOULD GO AWAY COMPLETELY UNDETECTED). I CANNOT STRESS HOW UNPREDICTABLE THE ENGINE WAS OVER THE YEAR WE EXPERIENCED THIS INTERMITTENT STALLING. EVERY 1-3 WEEKS IT WOULD STALL AND SOMETIMES WE'D BE STRANDED 1-30 MINUTES BEFORE STARTING AND RUNNING NORMALLY (NO CHECK ENGINE LIGHT AFTER ENGINE SAT AND RESTARTED. LIGHT WOULD COME ON WHEN PROBLEMS STARTED AND WOULD CYCLE OFF ONCE ENGINE RAN AND COMPUTER CHECKED SENSORS. WHY THE CONTACT TO THE NHTSA? REAL ISSUE I HAVE WITH HERE IS THAT THE VAN WOULD RANDOMLY FAIL TO IDLE AND STALL THE MOTOR WHEN AT FREEWAY SPEEDS OVER THE YEAR (6/2009 - 6/2010) THIS WENT UNIDENTIFIED. AS A PRIMARY MEANS OF TRANSPORTATION IN OUR HOUSEHOLD FOR FOUR CHILDREN (AS MOST VANS ARE), MY WIFE REFUSED TO DRIVE THE VEHICLE STARTING IN BEGINNING OF 2010 BECAUSE OF HER EXPERIENCES AND SUBSEQUENT FEARS AFTER MANY CLOSE CALLS IN WHICH SHE COULDN'T STEER OR BRAKE IN A SAFE OR RELIABLE MANNER. THE DRIVER MUST SHIFT TO NEUTRAL (WHILE AT 70+ MPH), AND ATTEMPT TO TURN THE ENGINE OVER, TO GAIN CONTROL AGAIN. TAKE ACTION ON THIS AS IT IS FAR TOO COMMON AND DANGEROUS TO IGNORE. MAZDA MUST BE HELD ACCOUNTABLE FOR THE SAFE OPERATION OF THESE VEHICLES.
NHTSA complaint #10498330 — an unverified report by a vehicle owner.
at 40,000 milesHighland, CA
FUEL/PROPULSION SYSTEM
THE IDLE AIR CONTROL VALVE ON THESE VANS IS SERIOUSLY FLAWED AND IS PRONE TO FAILURE WHICH STALLS THE ENGINE AND PUTS OCCUPANTS IN PERIL AT HIGH RATES OF SPEED WITHOUT POWER BRAKING OR STEERING. ONCE STALLED, THE ENGINE CAN OFTEN FAIL TO RESTART, LEAVING THE DRIVER UNPREPARED AND PARALYZED TO REACT. BACKGROUND - APPROXIMATELY SIX MONTHS AFTER PURCHASING OUR VAN USED (2-3 YRS OLD / 30K MILES), WE BEGAN TO EXPERIENCE SIGNIFICANT ISSUES WITH THE VEHICLE STALLING RANDOMLY AFTER 6 MONTHS OF OWNING. UNFORTUNATELY, THE ENGINE STALLING WAS NOT A RESULT OF NOT MAINTAINING AN IDLE WELL ON A REGULAR BASIS. IT WAS RANDOM AND OFTEN FOLLOWED BY THE ENGINE RUNNING EXTREMELY ROUGH, ONCE THE DRIVER WAS ABLE TO RESTART (BUT THEN WOULD GO AWAY COMPLETELY UNDETECTED). I CANNOT STRESS HOW UNPREDICTABLE THE ENGINE WAS OVER THE YEAR WE EXPERIENCED THIS INTERMITTENT STALLING. EVERY 1-3 WEEKS IT WOULD STALL AND SOMETIMES WE'D BE STRANDED 1-30 MINUTES BEFORE STARTING AND RUNNING NORMALLY (NO CHECK ENGINE LIGHT AFTER ENGINE SAT AND RESTARTED. LIGHT WOULD COME ON WHEN PROBLEMS STARTED AND WOULD CYCLE OFF ONCE ENGINE RAN AND COMPUTER CHECKED SENSORS. WHY THE CONTACT TO THE NHTSA? REAL ISSUE I HAVE WITH HERE IS THAT THE VAN WOULD RANDOMLY FAIL TO IDLE AND STALL THE MOTOR WHEN AT FREEWAY SPEEDS OVER THE YEAR (6/2009 - 6/2010) THIS WENT UNIDENTIFIED. AS A PRIMARY MEANS OF TRANSPORTATION IN OUR HOUSEHOLD FOR FOUR CHILDREN (AS MOST VANS ARE), MY WIFE REFUSED TO DRIVE THE VEHICLE STARTING IN BEGINNING OF 2010 BECAUSE OF HER EXPERIENCES AND SUBSEQUENT FEARS AFTER MANY CLOSE CALLS IN WHICH SHE COULDN'T STEER OR BRAKE IN A SAFE OR RELIABLE MANNER. THE DRIVER MUST SHIFT TO NEUTRAL (WHILE AT 70+ MPH), AND ATTEMPT TO TURN THE ENGINE OVER, TO GAIN CONTROL AGAIN. TAKE ACTION ON THIS AS IT IS FAR TOO COMMON AND DANGEROUS TO IGNORE. MAZDA MUST BE HELD ACCOUNTABLE FOR THE SAFE OPERATION OF THESE VEHICLES.
NHTSA complaint #10498330 — an unverified report by a vehicle owner.