106 of the
1,156 complaints filed about the Mazda MPV
are about the braking system —
9% of everything owners reported.
The worst model year for it is 1992.
The contact owns a 2005 Mazda MPV. The contact stated while driving 45 MPH and depressing the brake pedal, the brake pedal was depressed to the floorboard and the vehicle failed to come to a complete stop. As a result of the failure, the contact crashed into a tree on the passenger side of the vehicle. The driver's side air bag deployed; however, the passenger’s side air bag did not deploy. No warning lights were illuminated. A Police report was filed, but no injuries were reported. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V781000 (Air Bags). The contact stated that the VIN was included; however, the vehicle had previously been repaired by the dealer. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 251,000.
NHTSA complaint #11565797 — an unverified report by a vehicle owner.
NHTSA 01V382000 MANUFACTURER CAMPAIGN # 0520A 12/20/2001 REMEDY AVAILABLE DX BRAKE LINES AND VALVES. AS VEHICLE IS IN OPERATION FRONT SUSPENSION SHAKES VERY BAD ABOUT 35MPH TO 50MPH DOES NOT FEEL SAFE TO DRIVE ON HWY.
NHTSA complaint #11394681 — an unverified report by a vehicle owner.
I WOULD LIKE TO REPORT THE VANCE WHO IS THE AUTO MANAGER AT SEARS AUTO IN SALEM, OREGON AT 955 LANCASTER DRIVE NE SALEM, OREGON 97301. I BOUGHT 4 NEW TIRES IN JUNE 2018 AND PURCHASED A ROAD HAZARD PLUS WARRANTY. IN BETWEEN THIS INCIDENT I AM REPORTING TO YOU; I REPORTED VANCE FOR BEING VERY UNPROFESSIONAL TO ME IN THE STORE, MAKING DEMEANING COMMENTS TO ME, AND DENYING ME THE OPPORTUNITY TO BUY ALL SEASON TIRES THAT WERE AVAILABLE ONLINE. I FILED A COMPLAINT IN JULY AFTER GOING IN FOR AN OIL CHANGE AND VANCE DOING SOMETHING TO MY HEADLIGHTS WHEN HE WAS NOT ASKED TO. I AM REPORTING THAT EVERY PART THAT I REPLACE NEW ON MY CAR; VANCE WENT TO THAT AREA (NEW HEADLIGHTS, NEW ROTORS) AND CAUSED ME TO HAVE TO GO RECEIVE ADDITIONAL WORK (WHICH I DID ON MY ROTORS, I HAD TO HAVE THEM MACHINED EVEN THOUGH I HAD NEW ONES PUT ON IN 2016. NEW ROTORS LAST MORE THAN 1 BRAKE PAD CHANGE). I RECEIVED THAT WORK ON SEPTEMBER 10, 2018 AT ANOTHER AUTOMOTIVE SHOP. I WENT TO SEARS ON SEPTEMBER 10, 2018 BECAUSE MY TIRE WAS LOW. MY TIRES ARE STILL UNDER WARRANTY. VANCE FROM SEARS AUTO IN SALEM, OREGON STATED HE WOULD NOT SERVICE MY CAR BECAUSE I FILED A REPORT WITH SEARS CUSTOMER SERVICE. HE STATED I CAN DRIVE TO SEARS IN BEAVERTON, OREGON WHEN VANCE KNEW I HAD A NAIL IN MY TIRE. HE WAS PUTTING MY SAFETY AT RISK. I HAD TO GO BUY ANOTHER TIRE, CALL THE DISTRICT MANAGER (LEO), AND HAVE HIM APPROVE FOR MY TIRE TO BE CHANGED IN SALEM AND TO BE REIMBURSED FOR THE TIRE THAT I PAID FOR. LEO WAS VERY PROFESSIONAL AND FIXED THE SITUATION BUT I AM REPORTING VANCE ATTEMPTING TO COMPROMISE MY SAFETY, WORKING ON AREAS OF MY CAR I DID NOT ASK OR APPROVE, UNPROFESSIONAL ABUSE, AND FOR DISCRIMINATION. THERE ARE OTHER CUSTOMERS THAT HAVE FILED CUSTOMER SERVICE COMPLAINTS AGAINST THIS SALEM AUTO SHOP IN SALEM, OREGON BUT THEY WERE STILL ABLE TO UTILIZE THEIR WARRANTY. I APPRECIATE YOUR INVESTIGATI
NHTSA complaint #11129590 — an unverified report by a vehicle owner.
I WAS COMING HOME FROM WORK DOING THE SPEED LIMIT AND MY CAR WOULD NOT STOP I PRESS THE BRAKE ALL THE WAY TO THE FLOOR AND IT STILL DID NOT STOP I PULLED UP MY EMERGENCY BRAKE AND THAT DID NOT WORK SO FINALLY I GOT THE CAR TO STOP BECAUSE I KEPT PUMPING THE BRAKES AND THE CAR STARTED SLOWING DOWN AND I THREW IT IN PARK I WAS SO SCARED I SEARCHED AROUND FOR RECALLS ON THE BRAKE AND THE EMERGENCY BRAKE THE ONLY RECALL I SEEN WAS IN 2017 IN DETROIT. PLEASE ANYTHING SUGGESTIONS
NHTSA complaint #11098311 — an unverified report by a vehicle owner.
MY VEHICLE IS UNDER NATIONAL RECALL HIGHWAY SAFETY RECALL, DUE TO MANUFACTURING ISSUES. I NEED TO TRADE MY VEHICLE IN AND I'M BEING OVER CHARGED FOR VEHICLES THAT ARE NOT WORRY TO BE ON THE HIGHWAY. I FEEL I SHOULD GET AN MANUFACTURE DISCOUNT ON AN USED/NEW VEHICLE BECAUSE I SHOULD NOT HAVE TO PAY FOR MANUFACTURED MISTAKES AND I SHOULD NOT BE OVER CHARGED FOR VEHICLES THAT ARE NOT WORTHY OF THE PRICE TAG ON THEM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10902995 — an unverified report by a vehicle owner.
I HAVE A 2003 MAZDA MPV ES. IT HAS 60,000 MILES ON IT. MY PROBLEM IS WITH THE BRAKES, I THINK! NO ONE CAN FIND ANYTHING WRONG. KNOW HOW IT SOUND IF YOU RUN OVER AN UNLEVEL MANHOLE COVER AT A SLOW SPEED? EVERYTIME I BRAKE, THERE'S A CLANGY METAL TO METAL SOUND. LOUD! I HAVE HAD THE VAN PUT ON A RACK 4-5 TIMES, AND NO ONE CAN VISIBLY SEE ANYTHING WRONG. I HAVE LOOKED AT ALL THE RECALLS AND SEE NOTHING SIMILAR TO THIS. IT'S DRIVING ME CRAZY BECAUSE IT SOUNDS LIKE THE BOTTOM IS FALLING OUT EVERYTIME I BRAKE..
NHTSA complaint #10346010 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2001 MAZDA MPV. THE CONTACT STATED THAT A LOCAL MECHANIC PERFORMED ROUTINE MAINTENANCE ON THE VEHICLE AND STATED THAT THE BRAKES NEVER FUNCTIONED PROPERLY. THE RECALL REPAIR, 01V382000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS) WAS RELATED TO THE FAILURE. THE DEALER DID CONFIRM THAT THE RECALL REPAIR HAD NOT BEEN PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 125,000.
NHTSA complaint #10330865 — an unverified report by a vehicle owner.
MY WIFE WAS DRIVING MAZDA MPV VAN WHICH IS 2002 MODEL. SHE WAS DRIVING AT ABOUT 20-25 MPH AND TRIED TO APPLY THE BRAKES WHEN SHE SAW ANOTHER CAR APPROACHING THE ROAD; THE BRAKES DID NOT ENGAGE AND SHE STARTED HEARING SOME HEAVY SOUND COMING FROM ENGINE. THE VAN CONTINUED TO ACCELERATE AND SHE HAD TO TAKE WIDE TURN TO GO RIGHT ON ANOTHER ROAD. MY WIFE TRIED TO APPLY BRAKES SEVERAL TIMES BUT VAN WAS STILL ACCELERATING AND REACHED ABOUT 35-40 MPH OR HIGHER. SHE HAD TO CRASH THE VAN IN THE TREES WHICH WERE THERE IN THE MIDDLE DIVIDER SECTION OF THE ROAD. TWO TO THREE TREES GOT BROKEN BEFORE THE VAN GOT STUCK IN ONE OF THE TREES AND THEN STOPPED. DURING THIS CRASH, FRONT TIRES GOT BURST, FRONT OF THE VAN GOT TOTAL DAMAGE, MIDDLE SECTION OF THE VAN ALSO GOT DAMAGED AND MY WIFE GOT NECK AND BACK INJURIES. THE VAN IS CURRENTLY LOCATED IN THE LIBERTY MUTUAL INSURANCE COMPANY WAREHOUSE IN SACRAMENTO.
NHTSA complaint #10318287 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2000 MAZDA MPV. HE STATED THAT THE REAR BRAKE PADS WERE WEARING PREMATURELY. THERE WAS A RECALL ON THE BRAKES; HOWEVER, HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 01V382000. THE BRAKE PADS WERE REPLACED ACCORDINGLY. THE MANUFACTURER REFUSED TO TAKE ANY LIABILITY FOR THE RECALL REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 122,000.
NHTSA complaint #10290418 — an unverified report by a vehicle owner.
THE FRONT WHEEL SKIDDED AND THE FRONT BRAKE LOCKED UP WHILE DRIVING ON LIGHT SNOW COVERED HIGHWAY. IT CAUSED THE STEERING WHEEL TO BECOME IMMOBILIZED. THE DRIVER WAS UNABLE TO MANEUVER THE CAR AND IT OVERTURNED.
NHTSA complaint #10244399 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2006 MAZDA MPV. WHILE PULLING INTO A HANDICAPPED SPACE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE CONTINUED TO ACCELERATE AND STRUCK THE HANDICAPPED SIGN. THE VEHICLE PROCEEDED AND CRASHED INTO THE WINDOW OF A BANK. THE CONTACT RECEIVED INJURIES TO HIS CHEST AND STOMACH. THE VEHICLE WILL BE TOWED TO THE MAZDA DEALER FOR INSPECTION. THE CONTACT PREVIOUSLY INFORMED THE DEALER THAT HIS VEHICLE WAS SURGING AND THE CRUISE CONTROL WAS ACCELERATING FASTER THAN THE SET SPEED. FLORIDA HIGHWAY POLICE FILED REPORT NUMBER 070FF132518, AND H.S.M.C. FILED CRASH REPORT NUMBER 7738-3529. THE SPEED AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 8,666 AND FAILURE MILEAGE WAS 8,500.
NHTSA complaint #10214794 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2003 MAZDA MPV. WHEN THE BRAKES WERE APPLIED THE VEHICLE WOULD SURGE. THE FAILURE OCCURRED EVERYTIME THE BRAKES WERE APPLIED. A SAFETY RECALL NOTICE WAS RECEIVED IN 2004 AND THE REPAIR WAS MADE TO THE VEHICLE. THE FAILURE HAD REOCCURED. HE WAS UNCERTAIN ABOUT THE EXACT MILEAGE ON HIS VEHICLE.
NHTSA complaint #10198965 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2005 MAZDA MPV. WHILE DRIVING AT ANY SPEED THE CONTACT HEARD A LOUD GRINDING NOISE WHILE DEPRESSING THE BRAKE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE GRINDING SOUND INTENSIFIED. THE VEHICLE WAS INSPECTED BY A MECHANIC, WHO STATED THAT THERE WAS A SPRING MISSING ON THE PARKING BRAKE. THE CURRENT AND FAILURE MILEAGES WERE 27,000.
NHTSA complaint #10188023 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2005 MAZDA MPV. WHILE DRIVING AT ANY SPEED THE CONTACT HEARD A LOUD GRINDING NOISE WHILE DEPRESSING THE BRAKE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE GRINDING SOUND INTENSIFIED. THE VEHICLE WAS INSPECTED BY A MECHANIC, WHO STATED THAT THERE WAS A SPRING MISSING ON THE PARKING BRAKE. THE CURRENT AND FAILURE MILEAGES WERE 27,000.
NHTSA complaint #10188023 — an unverified report by a vehicle owner.
1 MONTH AGO (4/10/06) I EXPERIENCED THE FIRST OF MANY PROBLEMS WITH MY BRAKES. WHILE DRIVING AT ONLY 30 MPH MY VEHICLE'S RPM GAUGE WENT UP TO 4.5 ON THE SCALE AND STAYED THAT WAY FOR 15 MINUTES. PRODUCING THE SMELL OF BURNING RUBBER OR METAL. CARS AND TRACTOR TRAILERS WERE APPROACHING ME FASTER THAN I COULD MOVE TO GET OUT OF THE WAY. MANY TIMES I CAN SIT IDLE AT THE TRAFFIC LIGHT WITHOUT MY FOOT ON THE BRAKE PEDAL. THE BRAKES STICK SO MUCH THAT I DON'T EVEN HAVE TO APPLY THEM IN ORDER TO STOP. THE CAR ABRUPTLY STOPS WHEN I RELEASE PRESSURE FROM THE BRAKE PEDAL. IT WAS SUGGESTED BY A CERTIFIED MAZDA TECHNICIAN THAT I MUST HAVE MY CALIPERS REPLACED BECAUSE THEY WERE LOCKING. AND SO I DID ON 5/8. AFTER DRIVING THE CAR FOR ONE WEEK, THE VERY SAME PROBLEM OCCURRED AGAIN. ON 5/16 MY CAR WAS REPAIRED BY THE SAME TECHNICIAN WHO SAID THAT WE MUST REPLACE THE BRAKE LINES BECAUSE THEY COULD HAVE COLLAPSED. AND SO I DID ON 5/22. BEFORE DRIVING OFF, I TEST DROVE THE CAR AND NOTHING HAPPENED. MUCH TO MY SURPRISE THE PROBLEM HAD BEEN FIXED. LITTLE TO MY SURPRISE TWO SHORT DAYS LATER ON 5/24 AT 11:00 PM ON BLADENSBURG ROAD AND NEW YORK AVENUE IN WASHINGTON, DC MY CARS' SPEED WAS REDUCED TO 15 MPH WITH AN RPM READING OF 5! THIS SCARED ME AS IT WAS LATE AND I WAS IN A NOT SO DESIRABLE NEIGHBORHOOD ALONG WITH MY MOTHER WHO WALKS WITH A CANE AND I AM 3 MONTHS PREGNANT. DRIVERS WERE BLOWING THEIR HORNS AND YELLING OBSCENITIES TO US TO MOVE OUT OF THE WAY. FINALLY I REACHED AN AREA WHERE THERE WAS A SHOULDER TO PULL OFF ON. I CALLED MY INSURANCE COMPANY FOR EMERGENCY ROAD SIDE ASSISTANCE AND IT TOOK 1 1/2 HOURS & $125.00 CASH FOR AN EMERGENCY TOW VEHICLE TO COME PICK US UP. IN SUMMARY, I HAVE RECEIVED NEW BRAKE PADS AND ROTORS HAVE BEEN SERVICED. I'VE HAD MULTIPLE DAYS OFF OF WORK AND A TREMENDOUS DENT IN MY PURSE. I WAS TOLD MY CAR DOES NOT QUALIFY FOR THIS RECALL. I AM IN DESPERATE NEED OF SOME SORT OF ASSISTANCE. IS THERE ANYTHING NHTSA CAN DO??
NHTSA complaint #10158683 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BAD VIBRATION CAUSED BY THE FRONT BRAKE ROTORS BEING OUT OF ROUND. DEALER RESURFACED ROTORS TWO TIMES AND NOW NEEDS RESURFACING A THIRD TIME. THE MPV ONLY HAS 31,000 MILES ON IT. THE DEALER WILL NOT REPLACE UNDER WARRANTY. THIS SHOULD NOT HAPPEN AT APPROXIMATELY EVERY 10,000 MILES. IT IS A 2003 PURCHASED NEW IN 2004. THE TIRES ARE WEARING IN THE FRONT DUE TO THE ALIGNMENT TO THE POINT OF NEEDING REPLACED. THE ALIGNMENT SHOULD NOT OF GONE BAD IN THIS SHORT OF TIME.
NHTSA complaint #10158502 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
VEHICLE: 2000 MAZDA MPV LX VIN: [XXX] MILEAGE AT INCIDENT: 24,816 I AM THE ORIGINAL OWNER OF THIS VEHICLE, PURCHASED IN AUGUST, 1999 MY WIFE WAS BACKING THE VAN OUT OF OUR GARAGE, AND WHEN SHE PLACED HE FOOT ON THE BRAKE PEDAL TO SLOW HER BACKING, A SNAPPING NOISE OCCURRED AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. COMPLETE LOSS OF BRAKING ABILITY. LUCKILY NO CRASH OR INJURIES INVOLVED. I HAD THE VEHICLE REPAIRED AT A LOCAL MONROE MUFFLER BRAKE SHOP (COST $343). THE MASTER CYLINDER HAD FAILED... COMPLETELY. AGAIN, COMPLETE FAILURE OF THE HYDRAULIC BRAKING SYSTEM. *NM UPDATED 07/16/2012
NHTSA complaint #10156159 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING THE BRAKE FROM 56-60 MPH THE BRAKE PEDAL GOT HARD, AND THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCES BEFORE IT V WAS ABLE TO STOP. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT THEY COULD NOT FIND ANYTHING WRONG. DEALER WAS NOT NOTIFIED.
NHTSA complaint #10113224 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE BRAKING AT 25 MPH BRAKE PEDAL WENT TO FLOOR, CAUSING A COLLISION. THE VEHCIEL WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10099543 — an unverified report by a vehicle owner.
I BOUGHT THIS CAR FOR 6 MONTHS, THE ENGINE LIGHT ON TWICE, DIDN'T FIX IT FIRST TIME, THE ADVISOR SAID THE GAS TANK CAP IS NOT CLOSE TIGHT ENOUGHT. COUPLE OF DAYS LATER, THE ENGINE LIGHT IS ONE AGAIN, THIS TIME THEY FOUND CONTROL SYSTEM INCORRECT FLOW, SMALL LEAK, HOSE OFF OF PURGE VALVE AT AIR CLEANER HOUSING. CAR PULLS TO LEFT ON HIGHWAY AND RIGHT ON LOCAL STREET. BROUGHT IN 4 TIME, ADMIT ALIGNMENT ON THE 3RD TIME AND FIX IT, BUT STILL PULL. BROUGHT IN AGAIN THE FOURTH TIME, SAID FOUND NO PULLING PROBLEM. WE COMPLAINT THAT THE CAR OCCASIONALLY JERK WHEN PRESS GAS PADDLE, THE JERK FEELING SIMLIAR TO THE WAY THE CAR GOT HIT IN BEHIND. THEY FOUND NO CODE FOR IT. THE CAR BEEP, THEY CAN'T FIND ANY CODE FOR IT. THERE ARE MANY PROBLEM WE FOUND IN THE CAR, BUT THEY SAID THEY CAN'T FIND THE CODE. ONE ADVISOR THINK THAT THE CAR'S PULLING BECAUSE THE CAR IS TOO HIGH. ALSO, IT HAPPEN 3 TIMES SINCE I BOUGHT THE CAR THAT AFTER I PLACED THE GEAR TO REVERSE, THEN PLACE IT BACK TO DRIVE, THE CAR WON'T GO BUT THE ENGINE RUN. TO FIX IT, THEN I PLACE THE GEAR BACK TO PARK AND TO DRIVE, THEN THE CAR BACK TO NORMAL RUN. I'M VERY REGRETFUL TO HAVE BOUGHT THIS CAR. IT HAS SO MANY PROBLEM AND THE DEALEAR DOESN'T SEEM TO WANT TO FIX THE PROBLEM EITHER. I'M, THE CONSUMER HAVE TO PAID FINANCIALLY, AND MENTALLY FOR THIS CAR. IT IS A DISASTER.
NHTSA complaint #10069630 — an unverified report by a vehicle owner.