Owners have filed 102 complaints
about the 1999 Mazda Protege with NHTSA between 1999 and 2018.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 5 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 47
Against the median year of the Mazda Protege. 50 means typical for this
model; 100 means roughly double.
Severity — 100
45.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 40
23% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
1634.0%
Frontal
1429.8%
Tread/Belt
612.8%
Engine
36.4%
Clutch Assembly
24.3%
Foundation Components
24.3%
Steering Wheel/Handle BAR
24.3%
Delivery
24.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
13.3%
25,000 – 49,999 miles
930.0%
50,000 – 74,999 miles
1240.0%
75,000 – 99,999 miles
516.7%
100,000 – 149,999 miles
310.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 1999peak 5Feb 2018
Recalls on the 1999 Mazda Protege
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
06E026000
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
00V301000
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A PARTICULAR FACTORY INSTALLED AUDIO UNIT. IF THE VEHICLE IS OPERATED AT LOW SPEED IN A HOT AND HUMID ENVIRONMENT WITH THE WINDOW OPEN, AIR CONDITIONER RUNNING, AND AUDIO ON, CONDENSED WATER ON THE A/C DUCT SURFACE COULD DROP AND ENTER INTO THE AUDIO UNIT, CAUSING A SHORT CIRCUIT.
Risk: IF THE SHORT CIRCUIT OCCURS AT ONE SPECIFIC SET OF TERMINALS, THE REAR RIGHT LOUDSPEAKER CAN OVERHEAT AND, IN SOME CASES, CATCH FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20002344,205 units in Canada
Electrical
On certain vehicles, if operated at low speeds in a hot and humid environment with the window open, air conditioner running and audio on, condensed water on the A/C duct surface may drop and enter into the audio unit, causing a short circuit. If the short circuit occurs at one specific set of terminals, the rear right speaker can overheat and possibly catch fire. Correction: Dealers will affix aluminum tape over the audio unit to prevent water from entering .
Recall 200017686,835 units in Canada
Other
Certain vehicles do not comply with Regulation 6 - Statement of Compliance. Vehicles have an incorrect National Safety Mark (NSM). Correction: Since this non-compliance does not present a risk to vehicle safety, no further action will be taken.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 127,000 milesColumbia, SCCrash1 injured
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 1999 MAZDA PROTEGE. THE CONTACT STATED HE REAR-ENDED ANOTHER VEHICLE AT 50 MPH. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. AS A CONSEQUENCE HE SUSTAINED MODERATE HEAD INJURIES. THE INSURANCE COMPANY WAS IN THE PROCESS OF INVESTIGATING THE CAUSE OF THE FAILURE. NO REPAIRS HAVE BEEN MADE. HE CONTACTED THE MANUFACTURER, BUT WAS NOT PROVIDED WITH ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 217,000.
NHTSA complaint #10284876 — an unverified report by a vehicle owner.
at 33,125 milesTexarkana, ARCrash
POWER TRAIN
THE ABOVE DESCRIPTION IS THE FIRST TIME THE TRANSMISSION HAD BEEN REPAIRED. NOW AT 47,000 MILES, THE TRANSMISSION IS OUT AGAIN. JOEY
NHTSA complaint #10069135 — an unverified report by a vehicle owner.
at 33,125 milesTexarkana, ARCrash
AIR BAGS
THE ABOVE DESCRIPTION IS THE FIRST TIME THE TRANSMISSION HAD BEEN REPAIRED. NOW AT 47,000 MILES, THE TRANSMISSION IS OUT AGAIN. JOEY
NHTSA complaint #10069135 — an unverified report by a vehicle owner.
at 74,000 milesLouisville, KYCrash1 injured
AIR BAGS:FRONTAL
WHILE DRIVING 55 MPH THE CONSUMER REAR ENDED ANOTHER MOTORIST. NONE OF THE FRONTAL AIR BAGS DEPLOYED UPON IMPACT. AS A RESULT THE DRIVER SUSTAINED INJURIES TO HER STERNUM FROM IMPACTING THE STEERING WHEEL.
NHTSA complaint #10052132 — an unverified report by a vehicle owner.
at 77,667 milesSavannah, GACrash1 injured
AIR BAGS:FRONTAL
WHILE DRIVING CONSUMER'S VEHICLE HIT THE REAR END OF ANOTHER VEHICLE. FRONT AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED NECK AND BACK INJURIES. VEHICLE WAS TOTALED.
NHTSA complaint #10050508 — an unverified report by a vehicle owner.
at 47,899 milesRocky Mount, NCCrash1 injured
AIR BAGS:FRONTAL
DUE TO COMPLETE BRAKE FAILURE, THE VEHICLE HIT A STEEL POLE AND DAMAGED THE FRONT SUSPENSION. THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. MR SCC
NHTSA complaint #10019418 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Madison Heights, VA
ENGINE
THE PLASTIC DIP STICK TO CHECK OIL SNAPPED OFF
NHTSA complaint #11072812 — an unverified report by a vehicle owner.
at 57,000 milesWinchester, KY
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1999 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL LIGHTS STARTED TO FLICKER AND FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THERE WAS AN ELECTRICAL WIRING FAILURE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
NHTSA complaint #10787224 — an unverified report by a vehicle owner.
at 57,000 milesWinchester, KY
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL LIGHTS STARTED TO FLICKER AND FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THERE WAS AN ELECTRICAL WIRING FAILURE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
NHTSA complaint #10787224 — an unverified report by a vehicle owner.
at 76,987 milesLumberton, NC
ELECTRICAL SYSTEM
CHECK ENGINE LIGHT ON NO MATTER WHAT THE READING SAYS CHANGE ALL PARTS WILL GO OFF BUT BACK ON AND FAIL INSPECTION MASS AIR FLOW SENSOR HAS BEEN CHANGE THREE TIMES AND CAYLI. CONVERTER TWICE.
NHTSA complaint #10695482 — an unverified report by a vehicle owner.
Springfield, MO
EXTERIOR LIGHTING
THE HEADLIGHTS NO LONGER WORK ON LOW BEAM. THE HIGH BEAMS STILL WORK. UPON REMOVING THE STEERING COLUMN COVER AND UNPLUGGING THE WIRING HARNESS I FOUND THAT THE CONNECTOR IS LITERALLY BURNED AND MELTED AT THE POINT OF CONNECTION IN THE HARNESS. MAZDA NO LONGER MAKES THE PART AND I CANNOT HAVE IT FIXED BY A MECHANIC BECAUSE THE PART IS ALMOST IMPOSSIBLE TO FIND IN A USED SALVAGED VEHICLE.
NHTSA complaint #10403706 — an unverified report by a vehicle owner.
Springfield, MO
ELECTRICAL SYSTEM
THE HEADLIGHTS NO LONGER WORK ON LOW BEAM. THE HIGH BEAMS STILL WORK. UPON REMOVING THE STEERING COLUMN COVER AND UNPLUGGING THE WIRING HARNESS I FOUND THAT THE CONNECTOR IS LITERALLY BURNED AND MELTED AT THE POINT OF CONNECTION IN THE HARNESS. MAZDA NO LONGER MAKES THE PART AND I CANNOT HAVE IT FIXED BY A MECHANIC BECAUSE THE PART IS ALMOST IMPOSSIBLE TO FIND IN A USED SALVAGED VEHICLE.
NHTSA complaint #10403706 — an unverified report by a vehicle owner.
at 140,000 milesMendota Heights, MN
SEAT BELTS
PASSENGER SIDE REAR SEAT BELT AUTOMATIC LOCKING RETRACTOR DOES NOT STAY LOCKED, MAKING IT IMPOSSIBLE TO SAFELY INSTALL A CHILD SAFETY SEAT. THE SEAT BELT WAS RARELY IF EVER USED UNTIL THE CAR SEAT WAS INSTALLED.
NHTSA complaint #10301694 — an unverified report by a vehicle owner.
at 127,000 milesColumbia, SCCrash1 injured
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 1999 MAZDA PROTEGE. THE CONTACT STATED HE REAR-ENDED ANOTHER VEHICLE AT 50 MPH. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. AS A CONSEQUENCE HE SUSTAINED MODERATE HEAD INJURIES. THE INSURANCE COMPANY WAS IN THE PROCESS OF INVESTIGATING THE CAUSE OF THE FAILURE. NO REPAIRS HAVE BEEN MADE. HE CONTACTED THE MANUFACTURER, BUT WAS NOT PROVIDED WITH ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 217,000.
NHTSA complaint #10284876 — an unverified report by a vehicle owner.
Ojai, CA
TIRES:VALVE
FAULTY TIRE VALVES (DILL ACP 123 TR 418) ON A 1999 MAZDA PROTEGE. *NJ THE CONSUMER STATED THE TIRE DEFLATED. THE CONSUMER STATED HE WAS NEVER NOTIFIED OF A RECALL RELATING TO THE VALVE STEMS BY DILL-ACP MODEL TR-418. RECALL# 08T0228000. *JB SEE ALSO 10496085 *SY UPDATED 06/23/10.*JB THE CONSUMER STATED HE HAS SINCE EXPERIENCED ANOTHER TIRE FAILURE, DUE TO A DEFECTIVE TIRE VALVE STEM. THE CONSUMER STATED THE VALVE STEM WAS CRACKED AND THE REAR TIRE WAS SPLIT. THE CONSUMER WAS INFORMED THAT BOTH TIRES NEEDED TO BE REPLACED AND THE REASON FOR THE SPLIT WAS DUE TO HEAT BUILD-UP, BECAUSE HE CONTINUED TO DRIVE ON THE TIRE, BEFORE HE REALIZED THE TIRE HAD DEFLATED. UPDATED 10/24/12 UPDATED 02/07/13
NHTSA complaint #10264688 — an unverified report by a vehicle owner.
at 75,000 milesLOS Angeles, CA
POWER TRAIN:MANUAL TRANSMISSION
PROBLEM MAZDA TRANSMISSION FAILURE .MAZDA PROTEGE 1999 THIS CAR HAD A MAJOR ENGINE OVERHAUL RECENT ABOUT A YEAR FROM NOW. ONE MONTH AFTER OVERHAUL TRANSMISSION FAILED. MAZDA REFUSED TO BE RESPONSIBLE FOR THIS FAILURE. TRANSMISSION WAS REPLACED AT OWNER EXPENSE EXACTLY ONE YEAR AFTER THAT TRANSMISSION WAS FIXED FAILURE AGAIN . AGAIN TRANSMISSION NOT COVERED OUT OF WARRANTY. ESTIMATE AS TO HOW MUCH HAS BEEN SPENT SO FAR $3,500. AS OF NOW I CANT DRIVE THIS CAR BECAUSE THE CAR CANT BE MOVED DUE TO MALFUNCTION. AFTER RESEARCH ONLINE I HAVE FOUND THIS VIN NUMBER ON THIS MAZDA HAS HAD ISSUES WITH TRANSMISSION FAILURE AT OFF LAMP FLASHING NO SHIFT CONDITION 3RD GEAR SHIFT RATION SET ERRATIC SHIFTS ISSUES WITH TRANSMISSION ISSUES ETC. I PERSONALLY FEEL THEY SHOULD COMPENSATE OR AT LEAST TRY AND HELP TO GET THIS RESOLVED AND THEY REFUSE TO ADMIT THEY HAVE AN ISSUE WITH THE TRANSMISSIONS ON THIS CAR VIN VERY BAD PRACTICE THIS SHOULD BE A RECALL OR AT LEAST TRY AND HELP PAY FOR ALL THESE DAMAGES I DON'T THINK I SHOULD HAVE TO BUY A CAR TRANSMISSION EVERY YEAR BECAUSE THEY DON'T WANT TO ADMIT OR TAKE ANY RESPONSIBILITY WITH THIS "KNOWN ISSUE" I CALLED MAZDA THEY SAID I HAVE TO PAY ALL DAMAGES ON TRANSMISSION I DON'T DRIVE ALOT CAR IS DRIVEN VERY MINIMAL WORK AND BACK.
NHTSA complaint #10249753 — an unverified report by a vehicle owner.
Mercer Island, WA
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WE OWN A MAZDA PROTEGE 1999. BOTH THE HEADLIGHTS & BRIGHT LIGHTS FAILED. WE TRIED REPLACING BULBS & A RELAY, NEITHER OF WHICH WORKED. THE CAR IS CURRENTLY AT AN INDEPENDENT AUTOMOBILE ELECTRICAL SHOP. THE OWNER STATED THAT THE INTERNAL WIRING FOR THESE COMPONENTS BURNED OUT. THIS COULD HAVE CAUSED AN INTERNAL FIRE BEHIND THE DASHBOARD. THE WIRES WERE NOT EXPOSED UNDER THE HOOD SO WE COULD NOT HAVE KNOWN THAT THEY WERE WEARING THIN. I HAVE BEEN IN CONTACT WITH MAZDA USA AS THE MECHANIC TOLD ME THAT THIS WAS A COMMON PROBLEM WITH MAZDA. I AM DISTRESSED THAT MY DAUGHTER WAS DRIVING A CAR KNOWN TO HAVE FAULTY WIRING THAT COULD HAVE CAUSED AN ENGINE AND/OR INTERIOR FIRE. MAZDA USA ADVISED ME THAT THE CAR WAS NOT UNDER WARRANTY, AND I WAS FACING A $700 COST FOR REPAIRS. I WAS HOPING MAZDA WILL HELP WITH THIS, BUT AS YET THEY HAVE NOT, AND MY DAUGHTER WAS WITHOUT A CAR TO DRIVE AT NIGHT.
NHTSA complaint #10194870 — an unverified report by a vehicle owner.
Moss Point, MS
ENGINE AND ENGINE COOLING
1999 MAZDA PROTEGE WAS TAKEN TO DEALERSHIP FOR REPAIRS AND THE DEALERSHIP WOULD NOT HONOR THE WARRANTY. *MR THE VEHICLE WAS TAKNE IN FOR THE TIMING, WATER PUMP, ETC. *SC
NHTSA complaint #10130190 — an unverified report by a vehicle owner.
at 64,065 milesMoss Point, MS
ENGINE AND ENGINE COOLING
1999 MAZDA PROTEGE DEVELOPED PROBLEMS WITH THE ENGINE. REPAIRS WERE MADE AND THE TOTAL CAME UP TO $804.64. *MR A NOISE WAS COMING FROM THE ENGINE. *SC
NHTSA complaint #10127962 — an unverified report by a vehicle owner.
at 33,818 milesGlen Burnie, MD
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM NOW HAVING TO PUT THE 3RD TRANSMISSION IN MY 99 MAZDA PROTEGE, THE FIRST TWO WERE AT MAZDA EXPENSE AND I FEEL THE 3RD SHOULD BE AS WELL SINCE THIS IS A KNOWN PROBLEM WITH THIS VEHICLE AND THIS MODEL.
NHTSA complaint #10105936 — an unverified report by a vehicle owner.
Cleveland, OH
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
MY SON PURCHASED A 1999 MAZDA PROTEGE LX LAST YEAR. HE HAS HAD MAJOR PROBLEMS WITH THE ENGINE RUNNING HOT. HE WAS TOLD HE NEEDED A TIMING BELT AND WATER PUMP. HE HAD THE CAR FIXED AT A COST OF $750.00. AGAIN THE SAME THING HAPPENED ABOUT TWO MONTHS LATER. HE AGAIN IS BEING TOLD THAT HE NEEDS THE SAME WORK DONE. THIS TIME IT IS GOING TO COST HIM $900.00 AND THE ENGINE HAS TO BE TESTED TO SEE IF THERE IS NO DAMAGE. IF THERE IS DAMAGE TO THE ENGINE IT WILL BE MORE COSTLY. ALSO THE POWER LOCKS ARE DAMAGED AND THIS OCCURRED THE FIRST WEEK OF PURCHASE.
NHTSA complaint #10105940 — an unverified report by a vehicle owner.
at 33,818 milesGlen Burnie, MD
EQUIPMENT
I AM NOW HAVING TO PUT THE 3RD TRANSMISSION IN MY 99 MAZDA PROTEGE, THE FIRST TWO WERE AT MAZDA EXPENSE AND I FEEL THE 3RD SHOULD BE AS WELL SINCE THIS IS A KNOWN PROBLEM WITH THIS VEHICLE AND THIS MODEL.
NHTSA complaint #10105936 — an unverified report by a vehicle owner.
at 32,612 milesVernon, CT
POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS WITH VEHICLE TRANSMISSION.*MR THE VEHICLE'S TRANSMISSION HAD TO BE REPLACED A 32600 MILES. THE VEHICLE'S WARRANTY HAD EXPIRED AND THE CONSUMER HAD TO PAY FOR THE REPLACEMENT. THE CONSUMER REQUEST REIMBURSEMENT.
NHTSA complaint #10031919 — an unverified report by a vehicle owner.
at 33,125 milesTexarkana, ARCrash
POWER TRAIN
THE ABOVE DESCRIPTION IS THE FIRST TIME THE TRANSMISSION HAD BEEN REPAIRED. NOW AT 47,000 MILES, THE TRANSMISSION IS OUT AGAIN. JOEY
NHTSA complaint #10069135 — an unverified report by a vehicle owner.
at 68,000 milesElkton, MD
POWER TRAIN
MY CAR STARTED WITH UNINTENTIONAL ACCELERATION LAST FEB. 2003. THEN IT STARTED TO FELL LIKE THE GEARS WERE SLIPPING. THE PROBLEM WAS INTERMITTENT. I TOOK IT INTO THE DEALER AND THEY COULD FIND NO PROBLEM. NOW, IT IS OCT. 2003 AND THE TRANSMISSION HAS FAILED. LAST NIGHT THE CAR GOT STUCK IN LOW GEAR AND WILL NOT REVERSE. THE RPM GO UP WHEN YOU TRY TO ACCELERATE, BUT THE CAR WILL NOT GO PAST 10 MILES AN HOUR. RIGHT NOW THE CAR IS AT THE DEALER'S SHOP AND I AM MAD!!! I AM A SINGLE MOM WHO BOUGHT THE CAR NEW. I'VE HAD ALL MAINTENANCE, AND I WANTED A CAR THAT WOULD LAST FOR 10 YEARS. NOW I FEEL CHEATED BY MAZDA!!
NHTSA complaint #10070987 — an unverified report by a vehicle owner.
at 33,125 milesTexarkana, ARCrash
AIR BAGS
THE ABOVE DESCRIPTION IS THE FIRST TIME THE TRANSMISSION HAD BEEN REPAIRED. NOW AT 47,000 MILES, THE TRANSMISSION IS OUT AGAIN. JOEY
NHTSA complaint #10069135 — an unverified report by a vehicle owner.
Plano, TX
UNKNOWN OR OTHER
I BOUGHT THE CAR IN AUGUST 1999,IT HAD 12 MILES ON IT I HAD JUST GOTTEN RID OF ANOTHER PROTEGE 1994 THE MOST LOUSY CAR I HAD EVER SEEN,I HAD SPENT OVER$ 8,000 ON REPAIRS. 2 TRANSMISSIONS IN 2 YEARS. 2 SETS OF CV BOOTS ETC. ANYWAY I THOUGHT IF I COULD GET A NEW ONE I WOULD NOT HAVE ANY TROUBLE FOR A LONG TIME, IF ANY AT ALL. WELL,I HAD IT PROBABLY HAD IT ABOUT 6 MONTHS OR SO,AND IT STARTED MAKING A METALLIC RATTLING IN THE FRONT IN THE ENGINE. IT SOUNDS LIKE BACK IN THE OLD DAYS WHEN A CAR NEEDED OIL IT WOULD RATTLE LIKE A PIECE OF JUNK. THEY CHECKED IT OUT COULD NOT FIND ANYTHING,TOOK IT BACK SEVERAL TIMES, SO THE SERVICE MANAGER JOE BURK VERY NICE MAN VERY HELPFUL. THEY CHANGED A FEW PARTS, POWER TRAIN ETC, PLEASE CHECK MY RECORDS WITH THEM IF YOU CAN, OR I WILL HAVE TO DIG IN MY FILES TO FIND ALL OF THE RECEIPTS.SO HE SUGGESTED THAT I TRY DIFFERENT GAS. WELL,I DID I TRIED ALL OF THEM COST ME ALMOST $1,500. MOBIL,EXXON,CHEVRON,TEXACO,SHELL MID GRADE GAS. ABSOLUTLEY DID NOTHING,THIS WENT ON FOR A YEAR.THIS IS ABOUT 2001. WELL IT SEEMS IT DOES THIS VERY BADLY WHEN IT GETS HOT. HE SAID THAT THEY HAD HEARD ABOUT SOME OF THESE PROBLEMS IN HOUSTON WITH THEIR HEAT AND HUMIDITY. I ASK IF THIS DOES NOT WORK WHAT ARE THEY GOING TO DO? WELL MAZDA MENTIONED MAYBE GIVING ME ANOTHER CAR. THEY DECIDED TO PUT A BRAND NEW ENGINE IN IT,(A BRAND NEW CAR)BY THAT TIME IT HAD A LITTLE 20,000 MILES ON IT. I PAY $412.64 A MONTH ON A CAR THAT RATTLES LIKE A PIECE OF CRAP. THAT DID NOT SOLVE THE PROBLEM. AS OF THE WEEK OF AUGUST 4-8 TOOK IT BACK STILL DOING IT, THEY REPLACED THE POWER TRAIN ON IT AND IT STILL DOES IT. THEY LOOKED AT IT AGAIN. NOTHING CAN BE DONE,AS LONG AS I AM IN WARRANTY I AM ALRIGHT, BUT WHEN THAT RUNS OUT I AM SCREWED.
NHTSA complaint #10070674 — an unverified report by a vehicle owner.
at 68,000 milesElkton, MD
UNKNOWN OR OTHER
MY CAR STARTED WITH UNINTENTIONAL ACCELERATION LAST FEB. 2003. THEN IT STARTED TO FELL LIKE THE GEARS WERE SLIPPING. THE PROBLEM WAS INTERMITTENT. I TOOK IT INTO THE DEALER AND THEY COULD FIND NO PROBLEM. NOW, IT IS OCT. 2003 AND THE TRANSMISSION HAS FAILED. LAST NIGHT THE CAR GOT STUCK IN LOW GEAR AND WILL NOT REVERSE. THE RPM GO UP WHEN YOU TRY TO ACCELERATE, BUT THE CAR WILL NOT GO PAST 10 MILES AN HOUR. RIGHT NOW THE CAR IS AT THE DEALER'S SHOP AND I AM MAD!!! I AM A SINGLE MOM WHO BOUGHT THE CAR NEW. I'VE HAD ALL MAINTENANCE, AND I WANTED A CAR THAT WOULD LAST FOR 10 YEARS. NOW I FEEL CHEATED BY MAZDA!!
NHTSA complaint #10070987 — an unverified report by a vehicle owner.
at 85,000 milesAlton, IL
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWNED A 1999 MAZDA PROTEGE THAT HAD THE ORIGINAL TRANSMISSION REPLACED AT 49500 MILES. APPROXIMATELY 24 MONTHS LATER AT 85000 MILES, THE REPLACEMENT TRANSMISSION WENT OUT AS WELL. IN BOTH INSTANCES THE PROBLEMS WAS THE AXLE BREAKING THE RESTRAINING CLIP CAUSING THE TRANSMISSION TO MOVE OUT OF POSITION. THE TRANSMISSION WOULD THEN LEAK CAUSING SLIPPING AND LURCHING. THE REPLACEMENT TRANSMISSION INSTALLED BY THE DEALER WAS A REBUILT TRANSMISSION THAT ONLY HAD A 12/12000 WARRANTY.
NHTSA complaint #10062582 — an unverified report by a vehicle owner.
at 57,000 milesWhitewater, WI
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH FAILURE. THIS IS THE SECOND TIME CLUTCH FAILED. FIRST TIME AT 57K, NOW AT 149K. FIRST TIME WAS FIXED AT MAZDA DEALERSHIP, BOTH REPLACED WITH MAZDA CLUTCH PARTS. HIGHWAY MILES USED MAJORITY OF TIME.
NHTSA complaint #10054876 — an unverified report by a vehicle owner.
at 74,000 milesLouisville, KYCrash1 injured
AIR BAGS:FRONTAL
WHILE DRIVING 55 MPH THE CONSUMER REAR ENDED ANOTHER MOTORIST. NONE OF THE FRONTAL AIR BAGS DEPLOYED UPON IMPACT. AS A RESULT THE DRIVER SUSTAINED INJURIES TO HER STERNUM FROM IMPACTING THE STEERING WHEEL.
NHTSA complaint #10052132 — an unverified report by a vehicle owner.