FaultScore

FaultScore report

1997 Mazda Protege problems

Owners have filed 103 complaints about the 1997 Mazda Protege with NHTSA between 1997 and 2010. The largest single group is the brakes. Across this model's run it ranks 8 of 11 worst.

C

FaultScore 54/100

Higher is worse. Measured against the other years of the Mazda Protege.

How this is worked out

The numbers

103

Complaints

20

Crashes reported

2

Fires reported

12

Injuries reported

108,000 mi

Median mileage at failure

Half of reported failures happened before this

0%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 47 vs 50 Severity 100 vs 50 Early failure 0 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 47
Against the median year of the Mazda Protege. 50 means typical for this model; 100 means roughly double.
Severity — 100
33% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 0
0% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1997 compares with every other Mazda Protege

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1997 Mazda Protege

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 13 12.6%

2 crashes, 0 fires · median 99,000 mi

Airbags 12 11.7%

10 crashes, 0 fires

2 crashes, 0 fires

Engine & Cooling 9 8.7%

Median failure at 95,534 miles

Acceleration & Cruise Control 8 7.8%

2 crashes, 0 fires

Seat Belts 7 6.8%

2 crashes, 0 fires

Fuel & Propulsion 6 5.8%

0 crashes, 1 fires · median 108,000 mi

Suspension 6 5.8%
Electrical System 6 5.8%

0 crashes, 1 fires

Equipment & Accessories 5 4.9%
Windows, Mirrors & Wipers 5 4.9%
Body & Structure 5 4.9%

1 crashes, 0 fires

Other & Unspecified 3 2.9%

Median failure at 108,000 miles

Tires 3 2.9%
Seats 2 1.9%

1 crashes, 0 fires

Lights 1 1.0%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Frontal 11 28.2%
Engine 5 12.8%
Automatic Transmission 5 12.8%
AIR Conditioner 4 10.3%
Cruise Control 4 10.3%
Anchorage 4 10.3%
Rear 3 7.7%
Tank Assembly 3 7.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 1997 peak 14 Nov 2010

Recalls on the 1997 Mazda Protege

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

15V674000

ELECTRICAL SYSTEM:IGNITION:SWITCH

Mazda North American Operations (Mazda) is recalling certain model year 1989-1998 MPV, 1990-1995 323, 1990-1998 Protege, 1992-1993 MX-3, 1993-1995 929, 1993-1997 MX-6, and 1993-1998 626 vehicles. In the affected vehicles, grease applied to the contact points inside the ignition switch may become conductive and overheat.

Risk: If the ignition switch overheats there would be an increased risk of a fire.

09E012000

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Chepachet, RI Crash

VEHICLE SPEED CONTROL:CRUISE CONTROL

CRUISE CONTROL MALFUNCTIONED CAUSING SUDDEN ACCELERATION. *MR

NHTSA complaint #10020404 — an unverified report by a vehicle owner.

Papillion, NE Crash 1 injured

AIR BAGS:FRONTAL

AIRBAG FAILED TO DEPLOY ON BOTH SIDES AT 35MPH WHILE REAR ENDING A VAN. TORE OFF BUMPER WITH AIRBAG SENSORS CLEARLY IN VIEW AIRBAG LIGHT INSIDE OF VEHICLE WAS NOT ON EITHER.

NHTSA complaint #765324 — an unverified report by a vehicle owner.

Clinton, MD Crash 1 injured

SEATS:FRONT ASSEMBLY:RECLINER

FAILURE OF THE LATCHES ON BOTH FRONT SEAT ALLOWING THE SEAT TO RECLINE. DURING AN ACCIDENT WHERE THE VEHICLE WAS STOPPED. THE VEHICLE WAS STRUCK IN REAR CAUSING THE SEAT BACK TO RECLINE. THE ACTION TRAPPED MY WIFE'S LEFT FOOT UNDER THE SEAT. THIS CAUSED SEVERE CONTUSION AND ABRASIONS.

NHTSA complaint #764163 — an unverified report by a vehicle owner.

Silver Spring, MD Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING AT 40 MPH THERE WAS A DIRECT FRONTAL COLLISION, AND AIR BAGS DID NOT DEPLOY, CAUSING INJURY TO DRIVER. *AK THE SEAT BELT FAILED DURING THE ACCIDENT.

NHTSA complaint #8012946 — an unverified report by a vehicle owner.

Silver Spring, MD Crash 1 injured

SEAT BELTS:FRONT:ANCHORAGE

WHILE DRIVING AT 40 MPH THERE WAS A DIRECT FRONTAL COLLISION, AND AIR BAGS DID NOT DEPLOY, CAUSING INJURY TO DRIVER. *AK THE SEAT BELT FAILED DURING THE ACCIDENT.

NHTSA complaint #8012946 — an unverified report by a vehicle owner.

Wilmette, IL Fire 1 injured

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

MAZDA PRO HAD ELECTRICAL PROBLEMS RESULTING IN 2 ENGINE FIRES IN 3-4 MONTHS AFTER PURCHASE.

NHTSA complaint #727932 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 99,000 miles Middletown, NY

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 1997 MAZDA PROTG DX. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE IN FOR ROUTINE INSPECTION, THE MECHANIC INFORMED HIM THAT BOTH THE FRONT AND REAR BRAKES WERE RUSTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT ALL THE BRAKE LINES WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. UPDATED 02/11/11 *BF UPDATED 11/30/2011

NHTSA complaint #10367075 — an unverified report by a vehicle owner.

Dunkirk, NY

ENGINE AND ENGINE COOLING:ENGINE

CHECK ENGINE LIGHT ILLUMINATED AND ACCELERATION IS POOR.*MR ENCLOSED ARE COPIES OF THE RECEIPTS AND SERVICE BULLETIN ISSUED IN REFERENCE TO THE DEFECTIVE VEHICLE. *CB THE CONSUMER STATED THE PROBLEM WAS FINALLY IDENTIFIED AS A FAULTY VALVEIN CYLINDER #1.

NHTSA complaint #10043933 — an unverified report by a vehicle owner.

at 108,000 miles Knightdale, NC

UNKNOWN OR OTHER

AFTER FIXING THE CATALYST CONVERTER, IT THEN GOES OUT AGAIN REQUIRING ME TO HAVE IT FIXED AGAIN

NHTSA complaint #10068748 — an unverified report by a vehicle owner.

at 108,000 miles Knightdale, NC

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

AFTER FIXING THE CATALYST CONVERTER, IT THEN GOES OUT AGAIN REQUIRING ME TO HAVE IT FIXED AGAIN

NHTSA complaint #10068748 — an unverified report by a vehicle owner.

at 108,000 miles Knightdale, NC

FUEL SYSTEM, GASOLINE

AFTER FIXING THE CATALYST CONVERTER, IT THEN GOES OUT AGAIN REQUIRING ME TO HAVE IT FIXED AGAIN

NHTSA complaint #10068748 — an unverified report by a vehicle owner.

at 83,068 miles Dunkirk, NY

ENGINE AND ENGINE COOLING:ENGINE

AFTER INVESTIGATING "CHECK ENGINE LIGHT" OVER A PERIOD OF 5 MONTHS, IT WAS DETERMINED THAT A VALVE PROBLEM IN THE FIRST CYLINDER WAS CAUSING A LACK OF COMPRESSION AND POOR ENGINE PERFORMANCE. 2 OXYGEN SENSORS WERE REPLACED, AS WELL AS 8 VALVES AND OTHER PARTS, TO SOLVE THE PROBLEM. WE SPENT A TOTAL OF $1791.78 BEFORE THE CAR WAS FIXED. WE LEARNED FROM OUR MAZDA DEALER THAT A SERVICE BULLETIN WAS ISSUED 6/10/98 THAT COVERED THIS PROBLEM. WE COMPLAINED TO THE DEALERSHIP AND THE MAZDA AREA REP, AND NO REIMBURSEMENT WAS ISSUED.

NHTSA complaint #10038858 — an unverified report by a vehicle owner.

Chepachet, RI Crash

VEHICLE SPEED CONTROL:CRUISE CONTROL

CRUISE CONTROL MALFUNCTIONED CAUSING SUDDEN ACCELERATION. *MR

NHTSA complaint #10020404 — an unverified report by a vehicle owner.

Papillion, NE Crash 1 injured

AIR BAGS:FRONTAL

AIRBAG FAILED TO DEPLOY ON BOTH SIDES AT 35MPH WHILE REAR ENDING A VAN. TORE OFF BUMPER WITH AIRBAG SENSORS CLEARLY IN VIEW AIRBAG LIGHT INSIDE OF VEHICLE WAS NOT ON EITHER.

NHTSA complaint #765324 — an unverified report by a vehicle owner.

Dunkirk, NY

SUSPENSION:REAR

THERE WAS A SEVERE WHINING NOISE COMING FROM THE RIGHT FRONT WHEEL AREA, DEALER FOUND THE G1 BEARING WAS WORN ON THE INTERMEDIATE SHAFT TO THE RIGHT FRONT AXLE, THE NOISE CONTINUED TO GET LOUDER AND THE DEALER FOUND THE SWAY BAR LINKS TO BE DEFECTIVE, CONSUMER IS ASKING FOR REIMBURSEMENT FOR THE REPAIRS MADE. *SLC

NHTSA complaint #566438 — an unverified report by a vehicle owner.

Dunkirk, NY

SUSPENSION:FRONT:WHEEL BEARING

THERE WAS A SEVERE WHINING NOISE COMING FROM THE RIGHT FRONT WHEEL AREA, DEALER FOUND THE G1 BEARING WAS WORN ON THE INTERMEDIATE SHAFT TO THE RIGHT FRONT AXLE, THE NOISE CONTINUED TO GET LOUDER AND THE DEALER FOUND THE SWAY BAR LINKS TO BE DEFECTIVE, CONSUMER IS ASKING FOR REIMBURSEMENT FOR THE REPAIRS MADE. *SLC

NHTSA complaint #566438 — an unverified report by a vehicle owner.

Clinton, MD Crash 1 injured

SEATS:FRONT ASSEMBLY:RECLINER

FAILURE OF THE LATCHES ON BOTH FRONT SEAT ALLOWING THE SEAT TO RECLINE. DURING AN ACCIDENT WHERE THE VEHICLE WAS STOPPED. THE VEHICLE WAS STRUCK IN REAR CAUSING THE SEAT BACK TO RECLINE. THE ACTION TRAPPED MY WIFE'S LEFT FOOT UNDER THE SEAT. THIS CAUSED SEVERE CONTUSION AND ABRASIONS.

NHTSA complaint #764163 — an unverified report by a vehicle owner.

Silver Spring, MD Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING AT 40 MPH THERE WAS A DIRECT FRONTAL COLLISION, AND AIR BAGS DID NOT DEPLOY, CAUSING INJURY TO DRIVER. *AK THE SEAT BELT FAILED DURING THE ACCIDENT.

NHTSA complaint #8012946 — an unverified report by a vehicle owner.

Silver Spring, MD Crash 1 injured

SEAT BELTS:FRONT:ANCHORAGE

WHILE DRIVING AT 40 MPH THERE WAS A DIRECT FRONTAL COLLISION, AND AIR BAGS DID NOT DEPLOY, CAUSING INJURY TO DRIVER. *AK THE SEAT BELT FAILED DURING THE ACCIDENT.

NHTSA complaint #8012946 — an unverified report by a vehicle owner.

Oceanside, CA

POWER TRAIN:MANUAL TRANSMISSION

OVERDRIVE LIGHT KEEPS COMING ON, WHEN SHIFTING VEHICLE WILL KICK.

NHTSA complaint #8008186 — an unverified report by a vehicle owner.

Ocean Side, CA

POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

LIGHTS KEPT COMING ON, OVERDRIVE SENSOR. CONSUMER WAS TOLD BY MECHANIC THAT IT FUSE WAS BLOWN, IT HAPPENED AGAIN.

NHTSA complaint #8007646 — an unverified report by a vehicle owner.

Cuyahoga Falls, OH

STRUCTURE:BODY:DOOR

POWER LOCKS WERE REPLACED TWICE BY COVINGTON PIKE MAZDA (TN) AND ONCE BY CASCADE MAZDA DEALER(OH, 44221). THIS IS THE FOURTH TIME, MY LOCKS HAVE DETERIORATED.

NHTSA complaint #755816 — an unverified report by a vehicle owner.

Catonsville, MD

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

BRAKE CALIPER PINS RUSTED OUT DUE TO MOISTURE COMING INTO CONTACT WITH THE PINS, AND CAUSING THE CALIPERS TO WORK ERRATICALLY. CONSUMER HAS CONTACTED DEALER. DEALER WAS AWARE OF PROBLEM. CONSUMER ADDED THAT CALIPERS WERE EXHIBITING A CLICK AND POPPING NOISE, DEALER REPLACED CALIPERS. CUSTOMER STATES DOME LIGHT FAILED.

NHTSA complaint #8000869 — an unverified report by a vehicle owner.

Catonsville, MD

INTERIOR LIGHTING

BRAKE CALIPER PINS RUSTED OUT DUE TO MOISTURE COMING INTO CONTACT WITH THE PINS, AND CAUSING THE CALIPERS TO WORK ERRATICALLY. CONSUMER HAS CONTACTED DEALER. DEALER WAS AWARE OF PROBLEM. CONSUMER ADDED THAT CALIPERS WERE EXHIBITING A CLICK AND POPPING NOISE, DEALER REPLACED CALIPERS. CUSTOMER STATES DOME LIGHT FAILED.

NHTSA complaint #8000869 — an unverified report by a vehicle owner.

Dunkirk, NY

SUSPENSION:REAR

RIGHT SIDE AXLE SHAFT/FRONT SWAY BAR LINKS TOTALLING $576.44 IN REPAIRS.

NHTSA complaint #755095 — an unverified report by a vehicle owner.

Dunkirk, NY

POWER TRAIN:AXLE ASSEMBLY:BANJO HOUSING

RIGHT SIDE AXLE SHAFT/FRONT SWAY BAR LINKS TOTALLING $576.44 IN REPAIRS.

NHTSA complaint #755095 — an unverified report by a vehicle owner.

Fond DU LAC, WI

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

ENGINE IDLED UP OR DOWN AT STOP WITH FOOT ON BRAKE CAR WOULD SOMETIMES RACE UP OVER 300 RPMS SHUT ENGINE OFF TO STOP IT FROM GOING HIGHER THIS HAPPENED THREE TIMES ALMOST GOING THROUGH BACK OF MY GARAGE ALSO SURGED WHEN TRYING TO PARK AND CAUSING CAR TO JUMP FORWARD CAR HAS STALLED AT INTERSECTIONS TWICE THEY CHANGED NUMEROUS PARTS INCLUDING WIRE HARNESS UNDER HOOD GROUNDS ALTERNATOR VACUUM LINE ENGINE MOUNTS WHEN THIS FIRST STARTED TO BE WORSENING ON SURGING AND GOT A NUMBER FOR MAZDA TECH CENTER BY MISTAKE AND THE MAN I TALKED TO SAID HE FELT THIS SHOULD BE TAKEN UP WITH MAZDA REP FOR THIS AREA AND THEY SAID HE DID NOT FEEL IT WAS SERIOUS ENOUGH TO LOOK INTO ANY FURTHER HOLIDAY DEALER SERVICE REPS DID NOT HELP ME MUCH WITH ANYTHINGI WOULD HAVE TO ASK AROUND WITH FRIENDS TO FIND WHAT ELSE MIGHT BE CAUSING SURGES AND IDLING DOWN TO STALLING EACH HAD DIFFERENT IDEAS WHICH I WOULD TAKE TO HOLIDAY AND I WOULD BE PUT OFF AS THEY SAID THEY COULD NOT FIND ANYTHING EVEN THOUGH THEY HAD DIFFERENT MECHANICS SEE THE IDLE SURGES ANDCOULD NOT FIGURE WHAT CAUSED ITBESIDES THE THINGS I MENTIONED I HAD A ELECTRICAL PROBLEM WITH DOOR NOT UNLOCKING OR WINDOW GOING UP OR DOWN TOOK IT IN 2 TIMES AND THEN THE SERVICES REP SAID I SHOULD JUST LIVE WITH IT AND WALKED AWAY ON ME WHICH I HAVENT BEEN BACK SINCE BUT KEEP CALLING MAZDA AND THEY KEEP PUTTING ME OFF THEY SUGGESTED I GO ONLY TO MAZDA CERTIFIED PLACES WHICH THERE ARE NOT ANYMORE AROUND HERE WITHOUT DRIVING 45 MILES TO APPLETON SO A GUY AT A SHOP I WAS AT SAID I SHOULD CONTACT YOU PEOPLE TO SEE WHAT I COULD DO I HAD NO IDEA WHERE I COULD GET HELP I WILL NOT TALK TO THAT IGNORANT SERVICE REP AGAIN DO I HAVE A RIGHT TO GO TO A DIFFERENT PLACE TO SEE IF THE PROBLEM CAN BE FIXED I FOUND A COUPLE GOOD LEADS TO MY PROBLEM ON THE INTERNET WHICH SEAMS TO BE A COMMON OCCURENCE ON MAZDA AND A FEW OTHER CARS THAT WHERE FIXED BY THESE MECHANICS WHICH WAS SOME CENSOR OR VACUUM GAUGE ON THE BRAKE SYSTEMSOR AMAIN COMPUTER PROBLEMTO IGNITIONCCAN

NHTSA complaint #752047 — an unverified report by a vehicle owner.

Fond DU LAC, WI

VEHICLE SPEED CONTROL:CRUISE CONTROL

ENGINE IDLED UP OR DOWN AT STOP WITH FOOT ON BRAKE CAR WOULD SOMETIMES RACE UP OVER 300 RPMS SHUT ENGINE OFF TO STOP IT FROM GOING HIGHER THIS HAPPENED THREE TIMES ALMOST GOING THROUGH BACK OF MY GARAGE ALSO SURGED WHEN TRYING TO PARK AND CAUSING CAR TO JUMP FORWARD CAR HAS STALLED AT INTERSECTIONS TWICE THEY CHANGED NUMEROUS PARTS INCLUDING WIRE HARNESS UNDER HOOD GROUNDS ALTERNATOR VACUUM LINE ENGINE MOUNTS WHEN THIS FIRST STARTED TO BE WORSENING ON SURGING AND GOT A NUMBER FOR MAZDA TECH CENTER BY MISTAKE AND THE MAN I TALKED TO SAID HE FELT THIS SHOULD BE TAKEN UP WITH MAZDA REP FOR THIS AREA AND THEY SAID HE DID NOT FEEL IT WAS SERIOUS ENOUGH TO LOOK INTO ANY FURTHER HOLIDAY DEALER SERVICE REPS DID NOT HELP ME MUCH WITH ANYTHINGI WOULD HAVE TO ASK AROUND WITH FRIENDS TO FIND WHAT ELSE MIGHT BE CAUSING SURGES AND IDLING DOWN TO STALLING EACH HAD DIFFERENT IDEAS WHICH I WOULD TAKE TO HOLIDAY AND I WOULD BE PUT OFF AS THEY SAID THEY COULD NOT FIND ANYTHING EVEN THOUGH THEY HAD DIFFERENT MECHANICS SEE THE IDLE SURGES ANDCOULD NOT FIGURE WHAT CAUSED ITBESIDES THE THINGS I MENTIONED I HAD A ELECTRICAL PROBLEM WITH DOOR NOT UNLOCKING OR WINDOW GOING UP OR DOWN TOOK IT IN 2 TIMES AND THEN THE SERVICES REP SAID I SHOULD JUST LIVE WITH IT AND WALKED AWAY ON ME WHICH I HAVENT BEEN BACK SINCE BUT KEEP CALLING MAZDA AND THEY KEEP PUTTING ME OFF THEY SUGGESTED I GO ONLY TO MAZDA CERTIFIED PLACES WHICH THERE ARE NOT ANYMORE AROUND HERE WITHOUT DRIVING 45 MILES TO APPLETON SO A GUY AT A SHOP I WAS AT SAID I SHOULD CONTACT YOU PEOPLE TO SEE WHAT I COULD DO I HAD NO IDEA WHERE I COULD GET HELP I WILL NOT TALK TO THAT IGNORANT SERVICE REP AGAIN DO I HAVE A RIGHT TO GO TO A DIFFERENT PLACE TO SEE IF THE PROBLEM CAN BE FIXED I FOUND A COUPLE GOOD LEADS TO MY PROBLEM ON THE INTERNET WHICH SEAMS TO BE A COMMON OCCURENCE ON MAZDA AND A FEW OTHER CARS THAT WHERE FIXED BY THESE MECHANICS WHICH WAS SOME CENSOR OR VACUUM GAUGE ON THE BRAKE SYSTEMSOR AMAIN COMPUTER PROBLEMTO IGNITIONCCAN

NHTSA complaint #752047 — an unverified report by a vehicle owner.

Fond DU LAC, WI

ENGINE AND ENGINE COOLING:ENGINE

ENGINE IDLED UP OR DOWN AT STOP WITH FOOT ON BRAKE CAR WOULD SOMETIMES RACE UP OVER 300 RPMS SHUT ENGINE OFF TO STOP IT FROM GOING HIGHER THIS HAPPENED THREE TIMES ALMOST GOING THROUGH BACK OF MY GARAGE ALSO SURGED WHEN TRYING TO PARK AND CAUSING CAR TO JUMP FORWARD CAR HAS STALLED AT INTERSECTIONS TWICE THEY CHANGED NUMEROUS PARTS INCLUDING WIRE HARNESS UNDER HOOD GROUNDS ALTERNATOR VACUUM LINE ENGINE MOUNTS WHEN THIS FIRST STARTED TO BE WORSENING ON SURGING AND GOT A NUMBER FOR MAZDA TECH CENTER BY MISTAKE AND THE MAN I TALKED TO SAID HE FELT THIS SHOULD BE TAKEN UP WITH MAZDA REP FOR THIS AREA AND THEY SAID HE DID NOT FEEL IT WAS SERIOUS ENOUGH TO LOOK INTO ANY FURTHER HOLIDAY DEALER SERVICE REPS DID NOT HELP ME MUCH WITH ANYTHINGI WOULD HAVE TO ASK AROUND WITH FRIENDS TO FIND WHAT ELSE MIGHT BE CAUSING SURGES AND IDLING DOWN TO STALLING EACH HAD DIFFERENT IDEAS WHICH I WOULD TAKE TO HOLIDAY AND I WOULD BE PUT OFF AS THEY SAID THEY COULD NOT FIND ANYTHING EVEN THOUGH THEY HAD DIFFERENT MECHANICS SEE THE IDLE SURGES ANDCOULD NOT FIGURE WHAT CAUSED ITBESIDES THE THINGS I MENTIONED I HAD A ELECTRICAL PROBLEM WITH DOOR NOT UNLOCKING OR WINDOW GOING UP OR DOWN TOOK IT IN 2 TIMES AND THEN THE SERVICES REP SAID I SHOULD JUST LIVE WITH IT AND WALKED AWAY ON ME WHICH I HAVENT BEEN BACK SINCE BUT KEEP CALLING MAZDA AND THEY KEEP PUTTING ME OFF THEY SUGGESTED I GO ONLY TO MAZDA CERTIFIED PLACES WHICH THERE ARE NOT ANYMORE AROUND HERE WITHOUT DRIVING 45 MILES TO APPLETON SO A GUY AT A SHOP I WAS AT SAID I SHOULD CONTACT YOU PEOPLE TO SEE WHAT I COULD DO I HAD NO IDEA WHERE I COULD GET HELP I WILL NOT TALK TO THAT IGNORANT SERVICE REP AGAIN DO I HAVE A RIGHT TO GO TO A DIFFERENT PLACE TO SEE IF THE PROBLEM CAN BE FIXED I FOUND A COUPLE GOOD LEADS TO MY PROBLEM ON THE INTERNET WHICH SEAMS TO BE A COMMON OCCURENCE ON MAZDA AND A FEW OTHER CARS THAT WHERE FIXED BY THESE MECHANICS WHICH WAS SOME CENSOR OR VACUUM GAUGE ON THE BRAKE SYSTEMSOR AMAIN COMPUTER PROBLEMTO IGNITIONCCAN

NHTSA complaint #752047 — an unverified report by a vehicle owner.

Coral Springs, FL

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BATTERY EXPLODED WHEN I TURNED ON THE IGNITION PUT 3 DENTS IN THE HOOD, MAZDA BATTREY.

NHTSA complaint #751239 — an unverified report by a vehicle owner.

Fond DU LAC, WI

VEHICLE SPEED CONTROL:CRUISE CONTROL

CAR ALWAYS WOULD SPEED UP OR IDLE DOWN AT DIFF. TIMES ONCE WENT TO 3000 RPMS HAD TO SHUT ENGINE OFF KILLED AT STOP SIGNS HOLIDAY CHANGED DIFF COMPONENTS BUT COULD NOT STOP THE IDLING AND LURCHING FORWARD PROBLEM ALSO AT DIFF TIMES IT WOULD IDLE DOWN AND STALL OR JUST IDLE UP AND DOWN TIL I WOULD SHUT IT OFF AND RESTART OR JUST STOP ON THE GAS THIS IDLING UP AND LURCHING FORWARD HAS AT DIFF TIMES ALMOST CAUSED AN ACCIDENT BY GOING FORWARD.

NHTSA complaint #746998 — an unverified report by a vehicle owner.