Owners have filed 68 complaints
about the 2001 Mazda Protege with NHTSA between 2001 and 2020.
The largest single group is the engine & cooling.
Across this model's run it ranks 7 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 31
Against the median year of the Mazda Protege. 50 means typical for this
model; 100 means roughly double.
Severity — 100
45.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 51
30% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
413.3%
25,000 – 49,999 miles
1033.3%
50,000 – 74,999 miles
723.3%
75,000 – 99,999 miles
13.3%
100,000 – 149,999 miles
13.3%
150,000+ miles
723.3%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2001 Mazda Protege 4-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2001peak 7Oct 2020
Recalls on the 2001 Mazda Protege
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
06E064000
EXTERIOR LIGHTING
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
06E038000
EXTERIOR LIGHTING
CERTAIN ALFAOTTO COMBINATION HEADLAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
01V024000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME LEFT SIDE REAR BRAKE HOSES WERE DAMAGED DURING ASSEMBLY. BRAKE FLUID LEAKAGE COULD OCCUR.
Risk: BRAKE PERFORMANCE WOULD BE DEGRADED, INCREASING THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200104610,326 units in Canada
Brakes
On certain vehicles, the left brake hoses may have been damaged during vehicle assembly. If the vehicles are operated in this condition, brake fluid may leak. This could result in degraded brake performance. Correction: Vehicles will be inspected and, if necessary, left rear brake hoses will be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 153,000 milesGilbert, AZCrash
WHEELS
TAKATA RECALL I BOUGHT BY 2001 MAZDA PROTEGE A COUPLE YEARS AGO AND WAS NEVER SENT ANYTHING ABOUT ANY RECALLS. AFTER PULLING A CAR FAX REPORT THERE IS 5 RECALLS ALL HAVING TO DO WITH HEADLIGHTS. I'VE RECEIVED A TICKET FOR NO HEADLIGHTS ON WHEN THEY WERE ON AND WAS RECENCTLY IN A CAR ACCIDENT DUE TO NOT SEEING THE OTHER VEHICLE . THE DAMAGE TO MY VEHICLE IS ON THE FRONT END INCLUDING DAMAGING MY RADIATOR WHICH NEEDS TO REPLACED, BUMBER AND GRILL. I HAD ONLY LIABILITY INSURANCE ON MY VEHICLE AND THEY ONLY WOULD PAY FOR THE OTHER CAR THAT WAS HIT. WHY WAS I NEVER INFORMED OF RECALL ISSUES? I'VE ALREADY PAID FOR THE NO HEADLIGHT TICKET AT NIGHT AND I'M FRUSTRATED BECAUSE THEY WERE ILLUMINATED. PLEASE DO NOT TELL ME I HAVE NO RECALL ISSUES BECAUSE I HAVE DONE MY RESEARCH AND HAVE 5 RECALLS ALL TO DO WITH LIGHTS WHICH CAN RESULT IN A CRASH. MY VEHICLE WAS IN MOTION TURNING WHEN THE ACCIDENT OCCURED AT NIGHT.
NHTSA complaint #10954122 — an unverified report by a vehicle owner.
at 153,000 milesGilbert, AZCrash
STRUCTURE:BODY
TAKATA RECALL I BOUGHT BY 2001 MAZDA PROTEGE A COUPLE YEARS AGO AND WAS NEVER SENT ANYTHING ABOUT ANY RECALLS. AFTER PULLING A CAR FAX REPORT THERE IS 5 RECALLS ALL HAVING TO DO WITH HEADLIGHTS. I'VE RECEIVED A TICKET FOR NO HEADLIGHTS ON WHEN THEY WERE ON AND WAS RECENCTLY IN A CAR ACCIDENT DUE TO NOT SEEING THE OTHER VEHICLE . THE DAMAGE TO MY VEHICLE IS ON THE FRONT END INCLUDING DAMAGING MY RADIATOR WHICH NEEDS TO REPLACED, BUMBER AND GRILL. I HAD ONLY LIABILITY INSURANCE ON MY VEHICLE AND THEY ONLY WOULD PAY FOR THE OTHER CAR THAT WAS HIT. WHY WAS I NEVER INFORMED OF RECALL ISSUES? I'VE ALREADY PAID FOR THE NO HEADLIGHT TICKET AT NIGHT AND I'M FRUSTRATED BECAUSE THEY WERE ILLUMINATED. PLEASE DO NOT TELL ME I HAVE NO RECALL ISSUES BECAUSE I HAVE DONE MY RESEARCH AND HAVE 5 RECALLS ALL TO DO WITH LIGHTS WHICH CAN RESULT IN A CRASH. MY VEHICLE WAS IN MOTION TURNING WHEN THE ACCIDENT OCCURED AT NIGHT.
NHTSA complaint #10954122 — an unverified report by a vehicle owner.
at 153,000 milesGilbert, AZCrash
ENGINE
TAKATA RECALL I BOUGHT BY 2001 MAZDA PROTEGE A COUPLE YEARS AGO AND WAS NEVER SENT ANYTHING ABOUT ANY RECALLS. AFTER PULLING A CAR FAX REPORT THERE IS 5 RECALLS ALL HAVING TO DO WITH HEADLIGHTS. I'VE RECEIVED A TICKET FOR NO HEADLIGHTS ON WHEN THEY WERE ON AND WAS RECENCTLY IN A CAR ACCIDENT DUE TO NOT SEEING THE OTHER VEHICLE . THE DAMAGE TO MY VEHICLE IS ON THE FRONT END INCLUDING DAMAGING MY RADIATOR WHICH NEEDS TO REPLACED, BUMBER AND GRILL. I HAD ONLY LIABILITY INSURANCE ON MY VEHICLE AND THEY ONLY WOULD PAY FOR THE OTHER CAR THAT WAS HIT. WHY WAS I NEVER INFORMED OF RECALL ISSUES? I'VE ALREADY PAID FOR THE NO HEADLIGHT TICKET AT NIGHT AND I'M FRUSTRATED BECAUSE THEY WERE ILLUMINATED. PLEASE DO NOT TELL ME I HAVE NO RECALL ISSUES BECAUSE I HAVE DONE MY RESEARCH AND HAVE 5 RECALLS ALL TO DO WITH LIGHTS WHICH CAN RESULT IN A CRASH. MY VEHICLE WAS IN MOTION TURNING WHEN THE ACCIDENT OCCURED AT NIGHT.
NHTSA complaint #10954122 — an unverified report by a vehicle owner.
at 168,000 milesBedford, TXCrash1 injured
AIR BAGS
GOT INTO AN ACCIDENT AT INTERSECTION , AIRBAGS DID NOT WORK , AS A RESULT I HAVE SERIOUS CHEST PAINS . VEHICLE WAS IN MOTION GOING STRAIGHT WHILE A VEHICLE AT INTERSECTION WAS TURNING LEFT ACROSS MY ROAD.
NHTSA complaint #10789026 — an unverified report by a vehicle owner.
at 85,000 milesHammond, INCrash2 injured
AIR BAGS
FRONT END COLLISION, AIR-BAG FAILED RESULTING IN INJURIES.
NHTSA complaint #10188539 — an unverified report by a vehicle owner.
at 68,000 milesCache, OKFire
ELECTRICAL SYSTEM:WIRING
I WAS AT A LOCAL RESTAURANT WHEN THEY ANNOUNCED A MAZDA PROTEGE WAS ON FIRE IN THE PARKING LOT. FIRE DEPARTMENT AND POLICE WERE CALLED. FIRE WAS PUT OUT AND FIRE DEPARTMENT LOOKED TO FIND SOURCE OF FIRE. I WAS TOLD IT WAS ELECTRICAL. IT STARTED IN THE WIRING AT THE LEFT REAR DOOR. THE FIREMAN ASKED WHAT WAS IN THE TRUNK (MEANING HIGHPOWERED AMPS). I TOLD HIM EVERYTHING IN THE CAR WAS ORIGINAL. NO ADDED EQUIPMENT. HE SAID THAT THE ONLY TIME HE HAD SEEN A FIRE IN THE ELECTRICAL SYSTEM LIKE MINE WAS AS A RESULT OF OVERLOAD FROM ADDED SPEAKER/ AMPS. MY MAZDA 2001 PROTEGE IS BEING TOTALED BY FARMERS INSURANCE BUT THEY WILL NOT HAVE IT INVESTIGATED AS TO THE FAILURE. MAZDA HAS BEEN INFORMED AND OPENED A CASE BUT WILL NOT DO ANYTHING WITHOUT THE INSURANCE COMPANY'S INVESTIGATION. I AM NOW OUT A CAR THAT SHOULD HAVE LASTED ME TEN YEARS OR MORE. I HAVE HAD NO PROBLEMS WITH THIS CAR UNTIL THE FIRE. IF THE INSURANCE COMPANYS REFUSE TO INVESTIGATE THEN HOW DO WE, THE CONSUMER, KNOW WHEN WE ARE IN DANGER. WHAT RECOURSE DO I HAVE WITH EITHER MY INSURANCE COMPANY OR WITH MAZDA.
NHTSA complaint #10158631 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 170,000 milesMidvale, UT
SEAT BELTS
EVERY TIME I GO TO FASTEN MY SEAT BELT INTO THE BUCKLE, IT'S ALWAYS UNBUCKLING IT SELF. THIS HAPPENS IN STATIONARY AND IN MOTION. MY RADIOS SCREEN CANT BE SEEN OR READ. THE VISOR ON THE CAR BROKE OFF AND NOTHING WAS PULLING IT.
NHTSA complaint #11364709 — an unverified report by a vehicle owner.
at 170,000 milesMidvale, UT
UNKNOWN OR OTHER
EVERY TIME I GO TO FASTEN MY SEAT BELT INTO THE BUCKLE, IT'S ALWAYS UNBUCKLING IT SELF. THIS HAPPENS IN STATIONARY AND IN MOTION. MY RADIOS SCREEN CANT BE SEEN OR READ. THE VISOR ON THE CAR BROKE OFF AND NOTHING WAS PULLING IT.
NHTSA complaint #11364709 — an unverified report by a vehicle owner.
at 153,000 milesGilbert, AZCrash
WHEELS
TAKATA RECALL I BOUGHT BY 2001 MAZDA PROTEGE A COUPLE YEARS AGO AND WAS NEVER SENT ANYTHING ABOUT ANY RECALLS. AFTER PULLING A CAR FAX REPORT THERE IS 5 RECALLS ALL HAVING TO DO WITH HEADLIGHTS. I'VE RECEIVED A TICKET FOR NO HEADLIGHTS ON WHEN THEY WERE ON AND WAS RECENCTLY IN A CAR ACCIDENT DUE TO NOT SEEING THE OTHER VEHICLE . THE DAMAGE TO MY VEHICLE IS ON THE FRONT END INCLUDING DAMAGING MY RADIATOR WHICH NEEDS TO REPLACED, BUMBER AND GRILL. I HAD ONLY LIABILITY INSURANCE ON MY VEHICLE AND THEY ONLY WOULD PAY FOR THE OTHER CAR THAT WAS HIT. WHY WAS I NEVER INFORMED OF RECALL ISSUES? I'VE ALREADY PAID FOR THE NO HEADLIGHT TICKET AT NIGHT AND I'M FRUSTRATED BECAUSE THEY WERE ILLUMINATED. PLEASE DO NOT TELL ME I HAVE NO RECALL ISSUES BECAUSE I HAVE DONE MY RESEARCH AND HAVE 5 RECALLS ALL TO DO WITH LIGHTS WHICH CAN RESULT IN A CRASH. MY VEHICLE WAS IN MOTION TURNING WHEN THE ACCIDENT OCCURED AT NIGHT.
NHTSA complaint #10954122 — an unverified report by a vehicle owner.
at 153,000 milesGilbert, AZCrash
STRUCTURE:BODY
TAKATA RECALL I BOUGHT BY 2001 MAZDA PROTEGE A COUPLE YEARS AGO AND WAS NEVER SENT ANYTHING ABOUT ANY RECALLS. AFTER PULLING A CAR FAX REPORT THERE IS 5 RECALLS ALL HAVING TO DO WITH HEADLIGHTS. I'VE RECEIVED A TICKET FOR NO HEADLIGHTS ON WHEN THEY WERE ON AND WAS RECENCTLY IN A CAR ACCIDENT DUE TO NOT SEEING THE OTHER VEHICLE . THE DAMAGE TO MY VEHICLE IS ON THE FRONT END INCLUDING DAMAGING MY RADIATOR WHICH NEEDS TO REPLACED, BUMBER AND GRILL. I HAD ONLY LIABILITY INSURANCE ON MY VEHICLE AND THEY ONLY WOULD PAY FOR THE OTHER CAR THAT WAS HIT. WHY WAS I NEVER INFORMED OF RECALL ISSUES? I'VE ALREADY PAID FOR THE NO HEADLIGHT TICKET AT NIGHT AND I'M FRUSTRATED BECAUSE THEY WERE ILLUMINATED. PLEASE DO NOT TELL ME I HAVE NO RECALL ISSUES BECAUSE I HAVE DONE MY RESEARCH AND HAVE 5 RECALLS ALL TO DO WITH LIGHTS WHICH CAN RESULT IN A CRASH. MY VEHICLE WAS IN MOTION TURNING WHEN THE ACCIDENT OCCURED AT NIGHT.
NHTSA complaint #10954122 — an unverified report by a vehicle owner.
at 153,000 milesGilbert, AZCrash
ENGINE
TAKATA RECALL I BOUGHT BY 2001 MAZDA PROTEGE A COUPLE YEARS AGO AND WAS NEVER SENT ANYTHING ABOUT ANY RECALLS. AFTER PULLING A CAR FAX REPORT THERE IS 5 RECALLS ALL HAVING TO DO WITH HEADLIGHTS. I'VE RECEIVED A TICKET FOR NO HEADLIGHTS ON WHEN THEY WERE ON AND WAS RECENCTLY IN A CAR ACCIDENT DUE TO NOT SEEING THE OTHER VEHICLE . THE DAMAGE TO MY VEHICLE IS ON THE FRONT END INCLUDING DAMAGING MY RADIATOR WHICH NEEDS TO REPLACED, BUMBER AND GRILL. I HAD ONLY LIABILITY INSURANCE ON MY VEHICLE AND THEY ONLY WOULD PAY FOR THE OTHER CAR THAT WAS HIT. WHY WAS I NEVER INFORMED OF RECALL ISSUES? I'VE ALREADY PAID FOR THE NO HEADLIGHT TICKET AT NIGHT AND I'M FRUSTRATED BECAUSE THEY WERE ILLUMINATED. PLEASE DO NOT TELL ME I HAVE NO RECALL ISSUES BECAUSE I HAVE DONE MY RESEARCH AND HAVE 5 RECALLS ALL TO DO WITH LIGHTS WHICH CAN RESULT IN A CRASH. MY VEHICLE WAS IN MOTION TURNING WHEN THE ACCIDENT OCCURED AT NIGHT.
NHTSA complaint #10954122 — an unverified report by a vehicle owner.
at 168,000 milesBedford, TXCrash1 injured
AIR BAGS
GOT INTO AN ACCIDENT AT INTERSECTION , AIRBAGS DID NOT WORK , AS A RESULT I HAVE SERIOUS CHEST PAINS . VEHICLE WAS IN MOTION GOING STRAIGHT WHILE A VEHICLE AT INTERSECTION WAS TURNING LEFT ACROSS MY ROAD.
NHTSA complaint #10789026 — an unverified report by a vehicle owner.
at 131,000 milesLafayette, IN
FUEL SYSTEM, GASOLINE
THE FUEL TANK HAS RUSTED AND THERE IS A NOTICEABLE GAS SMELL.
NHTSA complaint #10551135 — an unverified report by a vehicle owner.
at 22,000 milesAngier, NC
ENGINE
TL* THE CONTACT OWNS A 2001 MAZDA PROTEGE. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE ENGINE FAILED TO START ACCOMPANIED BY AN ABNORMAL KNOCKING FROM THE ENGINE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED MORE OFTEN WHEN THE ENGINE WAS COLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 22,000. UPDATED 05/28/14 MA THE CONSUMER STATED MODEL YEAR 2003 VEHICLES HAVE BEEN REPAIRED FOR THE SAME FAILURE BY THE MANUFACTURER. BUT THE MANUFACTURER REFUSES TO REPAIR MODEL YEARS 2001-2002. THE CONSUMER STATED THIS CONDITION DOES NOT KEEP THE ENGINE FROM STARTING. IT CAN AND HAS CAUSED CATASTROPHIC ENGINE FAILURE, WHICH SHUTS DOWN THE POWER STEERING AND BRAKES WHILE THE VEHICLE IS MOVING. UPDATED 05/29/2014
NHTSA complaint #10549544 — an unverified report by a vehicle owner.
Canton, MI
FUEL SYSTEM, GASOLINE
FUEL VAPOR ODORS BEGAN ACCUMULATING IN THE GARAGE DURING AN OVERNIGHT PARK. WHEN VAPORS BECAME EXCESSIVE, VEHICLE WAS PARKED OUTSIDE. EVENTUALLY, THE VAPORS BECAME NOTICEABLE WHILE IDLING AT A TRAFFIC LIGHT.. VEHICLE WAS TAKEN TO A CAR CARE CLINIC AND DIAGNOSED WITH A SEVERELY RUSTED FUEL TANK. I AM GRATEFUL THERE WAS NO FIRE FROM A SPARK.
NHTSA complaint #10427966 — an unverified report by a vehicle owner.
at 154,000 milesVilla Rica, GA
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED MY 2001 MAZDA PROTEGE BRAND-NEW. AT ABOUT 60,000 MILES THE OVERDRIVE LIGHT STARTED BLINKING. GOING FROM SECOND GEAR INTO THIRD, THE TRANSMISSION WOULD BUCK. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT IT NEEDED A NEW TRANSMISSION, SO I HAD A NEW TRANSMISSION INSTALLED. NOW AT 154,000 MILES, IT IS HAPPENING AGAIN. I HAVE READ NUMEROUS COMPLAINTS SIMILAR TO MINE. MAZDA REFUSES TO ACCEPT ANY RESPONSIBILITY FOR MANUFACTURING FAULTY TRANSMISSIONS.
NHTSA complaint #10259137 — an unverified report by a vehicle owner.
Alexandria, VA
ELECTRICAL SYSTEM
VEHICLE: 2001 MAZDA PROTEGE LX 2.0 LITER ENGINE FAILURE: KEY IS INSERTED IN IGNITION AND TURNED, STARTER WILL TURN OVER BUT ENGINE WILL NOT START. OCCURRENCE: INTERMITTENTLY, 3 TIMES IN 2 MONTHS. SERVICE: HAD IT TOWED EACH TIME TO A CERTIFIED MAZDA DEALERSHIP. FIRST TIME - THEY REPLACED THE IGNITION COILS WITH ANOTHER VEHICLES COILS AND IT STARTED RIGHT UP. THEY PUT THE ORIGINAL COILS BACK IN AND IT STARTED UP FINE. SECOND TIME - THEY REPLACED THE PCM THIRD TIME - HAD IT TOWED TO A DIFFERENT MAZDA DEALERSHIP. AFTER TOWING, THE VEHICLE STARTED RIGHT UP. I HAVE HAD THE VEHICLE SERVICED AT REGULAR INTERVALS AS RECOMMENDED BY MAZDA SINCE I PURCHASED IT NEW 6 YEARS AGO. I HAVE BEEN IN CONTACT WITH MAZDA CORPORATION TO CHECK FOR RECALLS OR KNOWN ISSUES AND WAS TOLD THERE ARE NONE FOR MY VEHICLE. AFTER EXPLAINING MY PROBLEM TO THEM, I WAS GIVEN NO SUGGESTIONS FOR RECOURSE. THIS PROBLEM IS INTERMITTENT, BUT LEAVES ME WITH AN UNRELIABLE VEHICLE.
NHTSA complaint #10196516 — an unverified report by a vehicle owner.
at 85,000 milesHammond, INCrash2 injured
AIR BAGS
FRONT END COLLISION, AIR-BAG FAILED RESULTING IN INJURIES.
NHTSA complaint #10188539 — an unverified report by a vehicle owner.
at 68,000 milesCache, OKFire
ELECTRICAL SYSTEM:WIRING
I WAS AT A LOCAL RESTAURANT WHEN THEY ANNOUNCED A MAZDA PROTEGE WAS ON FIRE IN THE PARKING LOT. FIRE DEPARTMENT AND POLICE WERE CALLED. FIRE WAS PUT OUT AND FIRE DEPARTMENT LOOKED TO FIND SOURCE OF FIRE. I WAS TOLD IT WAS ELECTRICAL. IT STARTED IN THE WIRING AT THE LEFT REAR DOOR. THE FIREMAN ASKED WHAT WAS IN THE TRUNK (MEANING HIGHPOWERED AMPS). I TOLD HIM EVERYTHING IN THE CAR WAS ORIGINAL. NO ADDED EQUIPMENT. HE SAID THAT THE ONLY TIME HE HAD SEEN A FIRE IN THE ELECTRICAL SYSTEM LIKE MINE WAS AS A RESULT OF OVERLOAD FROM ADDED SPEAKER/ AMPS. MY MAZDA 2001 PROTEGE IS BEING TOTALED BY FARMERS INSURANCE BUT THEY WILL NOT HAVE IT INVESTIGATED AS TO THE FAILURE. MAZDA HAS BEEN INFORMED AND OPENED A CASE BUT WILL NOT DO ANYTHING WITHOUT THE INSURANCE COMPANY'S INVESTIGATION. I AM NOW OUT A CAR THAT SHOULD HAVE LASTED ME TEN YEARS OR MORE. I HAVE HAD NO PROBLEMS WITH THIS CAR UNTIL THE FIRE. IF THE INSURANCE COMPANYS REFUSE TO INVESTIGATE THEN HOW DO WE, THE CONSUMER, KNOW WHEN WE ARE IN DANGER. WHAT RECOURSE DO I HAVE WITH EITHER MY INSURANCE COMPANY OR WITH MAZDA.
NHTSA complaint #10158631 — an unverified report by a vehicle owner.
Taylor, MI
WHEELS:LUGS/NUTS/BOLTS/STUDS
2001 MAZDA PROTEGE LEFT FRONT TIRE DETACHED FROM VEHICLE. *TS PRIOR TO THE WHEEL COMING OFF THE CONSUMER HEARD A NOISE AND SLOWED DOWN BUT BEFORE SHE COULD STOP THE WHEEL CAME OFF. THE VEHICLE CAME TO REST IN A DITCH THEN WAS LATER ABLE TO PULL ONTO THE RIGHT BERM. THE VEHICLE SUSTAINED DAMAGE TO THE LEFT FRONT TIRE AND MOUNT, LEFT FRONT QUARTER PANEL AND DRIVER'S DOOR (OHIO TRAFFIC CRASH REPORT).
NHTSA complaint #10146503 — an unverified report by a vehicle owner.
at 48,000 milesST. Augustine, FLCrash1 injured
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONT END IMPACT OF AT LEAST 45 MPH. THIS WAS ALMOST A DIRECT FRONT COLLISION, THOUGH DAMAGE WAS SLIGHTLY GREATER ON ONE SIDE OF FRONT END THAT THE OTHER. BRAKES WERE NOT APPLIED SO FORCE OF HIT WAS AT FULL SPEED. AVAILABLE FRONT END AIRBAGS DID NOT DEPLOY. MY CHEST (STERNUM) IMPACTED THE STEERING WHEEL WITH EXTREME FORCE, BODY WAS PROPELLED FORWARD IN A TWISTING MOTION AND NECK AND SPINE UNDERWENT SEVERE TRAUMA. I AM STILL SUFFERING FROM THE INJURY AFTER OVER 7 MONTHS. I CALLED MAZDA LOCAL OFFICES AND MAIN HEADQUARTERS AND WAS TOLD THEY WOULD DO NO INVESTIGATION AS IT WAS TIME AND COST PROHIBITIVE. VEHICLE WAS TOTALLED.
NHTSA complaint #10142477 — an unverified report by a vehicle owner.
at 40,666 milesTrophy Club, TX
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHECK ENGINE LIGHT HAS BEEN COMING ON FOR LAST YEAR. PROBLEM IS WITH ENGINE MISFIRE/CATALYTIC CONVERTER. WE HAVE REPLACED EVERYTHING SUGGESTED: SPARK PLUGS, WIRES, CATALYTIC CONVERTER, ENGINE TUNE UP, NEW TIRES, ETC. PROBLEM WORSENING. CAR RIDING ROUGHER, WORSENING GAS MILEAGE.
NHTSA complaint #10140948 — an unverified report by a vehicle owner.
at 40,666 milesTrophy Club, TX
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CHECK ENGINE LIGHT HAS BEEN COMING ON FOR LAST YEAR. PROBLEM IS WITH ENGINE MISFIRE/CATALYTIC CONVERTER. WE HAVE REPLACED EVERYTHING SUGGESTED: SPARK PLUGS, WIRES, CATALYTIC CONVERTER, ENGINE TUNE UP, NEW TIRES, ETC. PROBLEM WORSENING. CAR RIDING ROUGHER, WORSENING GAS MILEAGE.
NHTSA complaint #10140948 — an unverified report by a vehicle owner.
Minocqua, WI
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
DT: THE CONTACT STATED THAT ONE HOUR AFTER HE PURCHASED THE VEHICLE THE CHECK ENGINE LIGHT CAME ON. HE HAD IT CHECKED BY A MECHANIC, AND IT WAS DETERMINED THAT CATALYTIC CONVERTER FAILED. IT WAS FIXED BECAUSE IT WAS UNDER WARRANTY. THE EGR VALVE NEEDED TO BE FIXED. THE MAZDA DEALERSHIP GAVE CONSUMER AN ESTIMATE FOR OVER $200.00, AND THEY WILL NOT FIX IT BECAUSE IT IS NOT COVERED UNDER THE WARRANTY. THE MAZDA DEALERSHIP WHERE HE PURCHASED THE VEHICLE SAID THEY WOULD FIX IT UNDER THE WARRANTY BUT HE HAS TO TAKE THE TIME TO BRING THE VEHICLE BACK THERE AGAIN.
NHTSA complaint #10129637 — an unverified report by a vehicle owner.
Minocqua, WI
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
DT: THE CONTACT STATED THAT ONE HOUR AFTER HE PURCHASED THE VEHICLE THE CHECK ENGINE LIGHT CAME ON. HE HAD IT CHECKED BY A MECHANIC, AND IT WAS DETERMINED THAT CATALYTIC CONVERTER FAILED. IT WAS FIXED BECAUSE IT WAS UNDER WARRANTY. THE EGR VALVE NEEDED TO BE FIXED. THE MAZDA DEALERSHIP GAVE CONSUMER AN ESTIMATE FOR OVER $200.00, AND THEY WILL NOT FIX IT BECAUSE IT IS NOT COVERED UNDER THE WARRANTY. THE MAZDA DEALERSHIP WHERE HE PURCHASED THE VEHICLE SAID THEY WOULD FIX IT UNDER THE WARRANTY BUT HE HAS TO TAKE THE TIME TO BRING THE VEHICLE BACK THERE AGAIN.
NHTSA complaint #10129637 — an unverified report by a vehicle owner.
Claremore, OK
EQUIPMENT:APPLIANCE:AIR CONDITIONER
DT: CONTACT STATED THE AIR CONDITIONER WAS NOT WORKING WHEN PUT ON A HIGHER FAN SETTING. CONSUMER LOOKED BEHIND THE DASH AND CONNECTOR WAS STARTING TO MELT.
NHTSA complaint #10121901 — an unverified report by a vehicle owner.
at 51,850 milesGahanna, OH
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE ON A 300 MILE TRIP,\ I NOTICED A SLIGHT NOISE COMMING FROM MY REAR END. UPON MY RETURN HOME, THE NOISE GOT WORSE AND I TOOK IT TO A REPAIR SHOP AND FOUND THE BRAKE CALIPERS MALFUNCTIONED, AND A COMPLETE REAR END BRAKE JOB COSTING OVER $1,000.00 WAS REQUIRED. SINCE THE VEHICLE HAD ONLY 52,000 MILES ON IT AND WAS LESS THAN FOUR YEARS OLD I TOOK IT TO THE MAZDA DEALER, AND WAS TOLD SINCE IT WAS OUT OF WARRANTY. ALL THEY COULD DO WAS OFF $175.00 OFF THE BRAKE JOB(STILL OVER $1,000.00). ON A VEHICLE THIS NEW I FEEL THE CALIPERS SHOULD NOT HAVE FAILED. THE BRAKES STILL HAVE NOT BEEN REPLACED AS I AM STILL TRYING TO HAVE MAZDA PAY MORE OF THE COST. REPLACEMENT PARTS NEEDED ARE 2 REAR CALIPERS, 2 ROTORS, 2 SETS OF BRAKE PADS AND 2 BRAKE LINE HOSES.
NHTSA complaint #10117894 — an unverified report by a vehicle owner.
at 51,850 milesGahanna, OH
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHILE ON A 300 MILE TRIP,\ I NOTICED A SLIGHT NOISE COMMING FROM MY REAR END. UPON MY RETURN HOME, THE NOISE GOT WORSE AND I TOOK IT TO A REPAIR SHOP AND FOUND THE BRAKE CALIPERS MALFUNCTIONED, AND A COMPLETE REAR END BRAKE JOB COSTING OVER $1,000.00 WAS REQUIRED. SINCE THE VEHICLE HAD ONLY 52,000 MILES ON IT AND WAS LESS THAN FOUR YEARS OLD I TOOK IT TO THE MAZDA DEALER, AND WAS TOLD SINCE IT WAS OUT OF WARRANTY. ALL THEY COULD DO WAS OFF $175.00 OFF THE BRAKE JOB(STILL OVER $1,000.00). ON A VEHICLE THIS NEW I FEEL THE CALIPERS SHOULD NOT HAVE FAILED. THE BRAKES STILL HAVE NOT BEEN REPLACED AS I AM STILL TRYING TO HAVE MAZDA PAY MORE OF THE COST. REPLACEMENT PARTS NEEDED ARE 2 REAR CALIPERS, 2 ROTORS, 2 SETS OF BRAKE PADS AND 2 BRAKE LINE HOSES.
NHTSA complaint #10117894 — an unverified report by a vehicle owner.
at 51,850 milesGahanna, OH
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE ON A 300 MILE TRIP,\ I NOTICED A SLIGHT NOISE COMMING FROM MY REAR END. UPON MY RETURN HOME, THE NOISE GOT WORSE AND I TOOK IT TO A REPAIR SHOP AND FOUND THE BRAKE CALIPERS MALFUNCTIONED, AND A COMPLETE REAR END BRAKE JOB COSTING OVER $1,000.00 WAS REQUIRED. SINCE THE VEHICLE HAD ONLY 52,000 MILES ON IT AND WAS LESS THAN FOUR YEARS OLD I TOOK IT TO THE MAZDA DEALER, AND WAS TOLD SINCE IT WAS OUT OF WARRANTY. ALL THEY COULD DO WAS OFF $175.00 OFF THE BRAKE JOB(STILL OVER $1,000.00). ON A VEHICLE THIS NEW I FEEL THE CALIPERS SHOULD NOT HAVE FAILED. THE BRAKES STILL HAVE NOT BEEN REPLACED AS I AM STILL TRYING TO HAVE MAZDA PAY MORE OF THE COST. REPLACEMENT PARTS NEEDED ARE 2 REAR CALIPERS, 2 ROTORS, 2 SETS OF BRAKE PADS AND 2 BRAKE LINE HOSES.
NHTSA complaint #10117894 — an unverified report by a vehicle owner.
at 51,850 milesGahanna, OH
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE ON A 300 MILE TRIP,\ I NOTICED A SLIGHT NOISE COMMING FROM MY REAR END. UPON MY RETURN HOME, THE NOISE GOT WORSE AND I TOOK IT TO A REPAIR SHOP AND FOUND THE BRAKE CALIPERS MALFUNCTIONED, AND A COMPLETE REAR END BRAKE JOB COSTING OVER $1,000.00 WAS REQUIRED. SINCE THE VEHICLE HAD ONLY 52,000 MILES ON IT AND WAS LESS THAN FOUR YEARS OLD I TOOK IT TO THE MAZDA DEALER, AND WAS TOLD SINCE IT WAS OUT OF WARRANTY. ALL THEY COULD DO WAS OFF $175.00 OFF THE BRAKE JOB(STILL OVER $1,000.00). ON A VEHICLE THIS NEW I FEEL THE CALIPERS SHOULD NOT HAVE FAILED. THE BRAKES STILL HAVE NOT BEEN REPLACED AS I AM STILL TRYING TO HAVE MAZDA PAY MORE OF THE COST. REPLACEMENT PARTS NEEDED ARE 2 REAR CALIPERS, 2 ROTORS, 2 SETS OF BRAKE PADS AND 2 BRAKE LINE HOSES.
NHTSA complaint #10117894 — an unverified report by a vehicle owner.
at 31,483 milesSanta Rosa, CA
ENGINE AND ENGINE COOLING
I HEARD A STRANGE SOUND EVERY TIME I STARTED TO ACCELERATE WHICH I FIRST THOUGHT TO BE THE CAR IN THE NEXT LANE. I DROVE ONE MORE BLOCK AND TURNED THE CORNER, BUT THE STEERING WAS LOCKING AND I HAD GREAT DIFFICULTY TURNING. I HAD THE CAR TOWED TO MY MECHANIC, COMBUSTION GASES WERE IN THE COOLING SYSTEM AND THE ENGINE HAD A CRACKED CYLINDER. THE CAR IS FOUR YEARS OLD (JUST OUT OF WARRANTY) WITH ONLY 31,483 MILES ON IT. I'M A GOOD DRIVER, 73 YEARS OLD WITH A CLEAN DRIVING RECORD AND HAVE NEVER HAD PROBLEMS WITH ANY CAR AS A RESULT OF MY DRIVING HABITS. I'VE OWNED MAZDA'S SINCE 1987 AND LOVED THEM (EVEN THIS CAR) BUT THIS WILL PROBABLY BE MY LAST. THE REPAIR REQUIRED A REBUILT ENGINE AT A COST OF $ 3,223.14..
NHTSA complaint #10116367 — an unverified report by a vehicle owner.
