Owners have filed 126 complaints
about the 2000 Mazda Protege with NHTSA between 1999 and 2019.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 4 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 58
Against the median year of the Mazda Protege. 50 means typical for this
model; 100 means roughly double.
Severity — 100
46% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 34
20% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
24.0%
1,000 – 9,999 miles
12.0%
10,000 – 24,999 miles
36.0%
25,000 – 49,999 miles
2040.0%
50,000 – 74,999 miles
1530.0%
75,000 – 99,999 miles
48.0%
100,000 – 149,999 miles
24.0%
150,000+ miles
36.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 1999peak 8Nov 2019
Recalls on the 2000 Mazda Protege
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
06E026000
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
01V024000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME LEFT SIDE REAR BRAKE HOSES WERE DAMAGED DURING ASSEMBLY. BRAKE FLUID LEAKAGE COULD OCCUR.
Risk: BRAKE PERFORMANCE WOULD BE DEGRADED, INCREASING THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200104610,326 units in Canada
Brakes
On certain vehicles, the left brake hoses may have been damaged during vehicle assembly. If the vehicles are operated in this condition, brake fluid may leak. This could result in degraded brake performance. Correction: Vehicles will be inspected and, if necessary, left rear brake hoses will be replaced.
Recall 200017686,835 units in Canada
Other
Certain vehicles do not comply with Regulation 6 - Statement of Compliance. Vehicles have an incorrect National Safety Mark (NSM). Correction: Since this non-compliance does not present a risk to vehicle safety, no further action will be taken.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 160 milesHighland, CACrash1 injured
AIR BAGS
TODAY WE GOT INTO AN ACCIDENT AND THE PASSENGER AIRBAG DIDN'T COME OUT UNTIL AFTER MY GRANDAUGHTER'S FACE HIT THE WINDSHEILD.
NHTSA complaint #11282740 — an unverified report by a vehicle owner.
at 213,000 milesMission Viejo, CAFire
ENGINE
I DROVE THE CAR FOR 2 MILES AND THE LEFT UNDERSIDE OF THE ENGINE CAUGHT FIRE, NOW THE ENGINE IS DEAD AND IN NEED OF A NEW ENGINE?
NHTSA complaint #11084381 — an unverified report by a vehicle owner.
at 213,900 milesMission Viejo, CAFire
ENGINE
AFTER DRIVING 2 MILES OR LESS THE RIGHT UNDERSIDE OF THE ENGINE CAUGHT ON FIRE AND NOW THE ENGINE IS BLOWN.
NHTSA complaint #11084383 — an unverified report by a vehicle owner.
N. Windham, CTCrash1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAD BEEN IN AN ACCIDENT IN EARLY 2006 THAT WAS REPORTED TO THE POLICE AND WHEN I APPLIED MY BRAKES, THEY WERE NOT EFFECTIVE. I THOUGHT IT WAS THE TYPE OF TIRE I HAD ON MY CAR SO ABOUT 2 WEEKS AGO I SPENT 600 FOR TOP OF THE LINE TIRES. ON 11/17/2006, I WAS BEHIND A CAR THAT SLAMMED ON THEIR BRAKES AND WHEN I APPLIED MINE THEY DID NOT SLOW THE CAR DOWN SO I KEPT PUMPING THEM SO HARD I BRUISED MY FOOT AND CRASHED INTO THE PERSON IN FRONT OF ME TOTALING MY CAR. I HAD MY SEAT BELT ON BUT SINCE THERE WAS NO INDICATION THAT THE BRAKES WERE BEING APPLIED, THE BELT REMAINED LOOSE AND MY HEAD SMASHED INTO THE WINDSHIELD SHATTERING IT. AFTER GIVING MY INFO TO THE DRIVER I HIT AND MAKING SURE THAT I WAS ALRIGHT, HE LEFT AND SAID NOT TO WORRY AS THE DAMAGE TO HIS CAR WAS MINIMAL AND HE COULD FIX IT HIMSELF. AN OFFICER DID ARRIVE AND NOTED THAT MY TIRE MARKS WERE EXTREMELY FAINT ON THE DRIVERS SIDE AND ALMOST UNDETECTABLE ON THE PASSENGER SIDE WHICH SUPPORTED THE BRAKE FAILURE. I DON'T KNOW WHO I NEED TO CONTACT TO EXAMINE MY CAR TO DETERMINE THE BRAKE FAILURE BUT I NEED TO DO THIS BEFORE MY INSURANCE COMPANY CLAIMS THE CAR. ANY ASSISTANCE OR DIRECTION WOULD BE GREATLY APPRECIATED.
NHTSA complaint #10173956 — an unverified report by a vehicle owner.
at 66,097 milesWichita, KSCrash
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 PROTEGE LX ACCELERATOR PEDAL WAS STUCK IN THE DEPRESSED POSITION. *TS AS A RESULT OF THE ACCELERATOR PEDAL STICKING THE CONSUMER WAS INVOLVED IN AN ACCIDENT. ON FEB 21, 2000 THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONSUMER HEARD A HIGH PITCHED PING NOISE COMING FROM THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE NOISE. THE LEFT REAR DOOR LOCK ASSEMBLY WAS DEFECTIVE. THE VEHICLE WOULD ACCELERATED AND JERK WHILE ACCELERATING.
NHTSA complaint #10160511 — an unverified report by a vehicle owner.
at 66,097 milesWichita, KSCrash
VEHICLE SPEED CONTROL
2000 PROTEGE LX ACCELERATOR PEDAL WAS STUCK IN THE DEPRESSED POSITION. *TS AS A RESULT OF THE ACCELERATOR PEDAL STICKING THE CONSUMER WAS INVOLVED IN AN ACCIDENT. ON FEB 21, 2000 THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONSUMER HEARD A HIGH PITCHED PING NOISE COMING FROM THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE NOISE. THE LEFT REAR DOOR LOCK ASSEMBLY WAS DEFECTIVE. THE VEHICLE WOULD ACCELERATED AND JERK WHILE ACCELERATING.
NHTSA complaint #10160511 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 160 milesHighland, CACrash1 injured
AIR BAGS
TODAY WE GOT INTO AN ACCIDENT AND THE PASSENGER AIRBAG DIDN'T COME OUT UNTIL AFTER MY GRANDAUGHTER'S FACE HIT THE WINDSHEILD.
NHTSA complaint #11282740 — an unverified report by a vehicle owner.
at 167,980 milesTorrance, CA
UNKNOWN OR OTHER
MY CAR GOES IN AND OUT OF OD BY ITS SELF AND THE OD BUTTON DOES NOT WORK WHILE IM DRIVING AND THE OD LIGHT FLASHES WHEN IT GOES ON AAND STOP WHEN IT DEACTIVATES IT SELF
NHTSA complaint #11085023 — an unverified report by a vehicle owner.
at 213,000 milesMission Viejo, CAFire
ENGINE
I DROVE THE CAR FOR 2 MILES AND THE LEFT UNDERSIDE OF THE ENGINE CAUGHT FIRE, NOW THE ENGINE IS DEAD AND IN NEED OF A NEW ENGINE?
NHTSA complaint #11084381 — an unverified report by a vehicle owner.
at 213,900 milesMission Viejo, CAFire
ENGINE
AFTER DRIVING 2 MILES OR LESS THE RIGHT UNDERSIDE OF THE ENGINE CAUGHT ON FIRE AND NOW THE ENGINE IS BLOWN.
NHTSA complaint #11084383 — an unverified report by a vehicle owner.
at 148,000 milesMonroe, NC
ELECTRICAL SYSTEM
CAR DOES NOT START UNLESS YOU JIGGLE STEERING WHEEL WHILE TURNING KEY OR PUMPING GAS PEDAL. HAD BATTERY CHECKED AS WELL AS STARTER AND IGNITIION SWITCH REPLACED BUT HAS NOT SOLVED PROBLEM.
NHTSA complaint #11000340 — an unverified report by a vehicle owner.
Cullman, AL
AIR BAGS
TL* THE CONTACT OWNS A 2000 MAZDA PROTEGE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED INADVERTENTLY AND WITHOUT WARNING. NO INJURIES WERE REPORTED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD SAFELY AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10652678 — an unverified report by a vehicle owner.
at 138,000 milesPhiladelphia, PA
POWER TRAIN
TL* THE CONTACT OWNS A 2000 MAZDA PROTEGE. THE CONTACT STATED THAT THE VEHICLE ENGINE TOOK A LONG TIME TO START UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 138,000.
NHTSA complaint #10484499 — an unverified report by a vehicle owner.
at 89,599 milesGaryville, LA
SEAT BELTS
THE LEFT FRONT SEAT BELT WOULD NOT RELEASE. MY SPOUSE SPENT FIFTEEN MINUTES TRYING TO GET IT UNBUCKLED AND POPPED A BLOOD VESSEL IN HER THUMB TRYING TO RELEASE IT. GOING TO REPLACE IT AND SEE WHAT HAPPENS. WILL CONTACT DEALER TO SEE IF IT CAN BE WARRANTIED. THEY SHOULD, IT IS A SAFETY ITEM!
NHTSA complaint #10464467 — an unverified report by a vehicle owner.
Philadelphia, PA
ELECTRICAL SYSTEM
ALL DOORS DO NOT LOCK OR UNLOCK WHEN ACTIVATED.
NHTSA complaint #10429252 — an unverified report by a vehicle owner.
Philadelphia, PA
LATCHES/LOCKS/LINKAGES
ALL DOORS DO NOT LOCK OR UNLOCK WHEN ACTIVATED.
NHTSA complaint #10429252 — an unverified report by a vehicle owner.
Houma, LA
SERVICE BRAKES, ELECTRIC
PASSENGER VEHICLES LEFT SIDE REAR BRAKE HOSES DAMAGED, BRAKE FLUID LEAKAGE.
NHTSA complaint #10378644 — an unverified report by a vehicle owner.
at 89,500 milesLivermore, CA
EXTERIOR LIGHTING
THE DIM LIGHTS WENT OUT AND THE BRIGHT LIGHT INDICATOR CAME ON. FORTUNATELY THE BRIGHT LIGHTS WORKED, OR I WOULD HAVE BEEN DRIVING WITHOUT LIGHTS. THE TURN SIGNAL/LIGHT CONTROL WAND WAS REPLACED. ABOUT TWO MONTHS LATER THE PROBLEM REPEATED. IT WAS LATE WITHOUT MUCH TRAFFIC AND I DROVE HOME FOR 30 MILES WITH ONLY BRIGHT LIGHTS. THIS TIME I TOOK THE CAR TO THE MAZDA DEALER. THE WIRE CONTROLLING THE LIGHTS HAD OVER HEATED WHICH CAUSED THE WAND TO BURNOUT AND A WIRE CONNECTOR TO WARP. A NEW WIRE WAS THREADED FROM THE CONNECTOR THROUGH THE FIREWALL TO THE CONTROL WAND. THE LIGHTS ARE NOW WORKING.
NHTSA complaint #10372369 — an unverified report by a vehicle owner.
at 3,000 milesOrlando, FL
TIRES
ON MAY 12, 2010 MY SON CALLED ME AT MY PHONE TO ADVISED ME THAT AS HE WAS DRIVING HIS 2000 MAZDA PROTEGE AND WITHOUT ANY REASON HIS FRONT PASSENGER SIDE TIRE GAVE UP ALL AROUND THE OUTSIDE SIDE CENTER OF THE TIRE MAKING A BLOWOUT NOISE AND WENT FLAT. HE WENT TO A TIRE SERVICES CENTER AND THERE HE WAS INFORMED THAT THERE IS NOTHING THEY CAN DO TO REPAIR THE TIRE AND ALSO THEY RECOMMENDED HIM TO CHANGE ALL THE TIRES (KUMHO SOLUS HP/4/PLUS-P195/55//15. I JUST BOUGHT TWO OF THEM IN DECEMBER. I WROTE TO KHOMO TIRES WEB-SITE ASKING IF THERE IS ANY RECALL FOR THE TIRES AND WHAT KIND OF GUARANTEE IS THERE. I NEVER GOT A REPLY.
NHTSA complaint #10330758 — an unverified report by a vehicle owner.
Lacey, WA
SUSPENSION
MY 2000 MAZDA PROTEGE LX HAS HAD SOME "MAJOR SURGERY" LATELY. ABOUT A YEAR AGO (EARLY 2008), WHEN BACKING UP ESPECIALLY, THE CAR WOULD MAKE A STRESS THEN POP NOISE ON THE RIGHT SIDE AND TOWARDS THE MIDDLE UNDERSIDE OF THE CAR. I WAS TOLD THIS AND THAT. I HAD NEW REAR STRUTS PUT ON, ALIGNMENTS, TIGHTENING OF THE SUSPENSION, ETC. SOME OF THESE WORKED TEMPORARILY. MY CAR WAS INVOLVED IN AN "ACCIDENT" AT THE END OF DECEMBER 2008. WE HAD BAD SNOW AND ICE AND MY CAR'S LEFT FRONT TIRE HIT AN ICE RUT PRETTY GOOD. AFTER THAT, MY CAR POPPED AND POPPED. TURNS OUT, THE ENTIRE STEERING RACK AND EVERYTHING THAT GOES WITH IT HAD TO BE REPLACED. WHEN I DROVE THE CAR BACK TO WORK AFTER THE REPAIR, THE STICK SHIFT TURNED TO JELLO. I BARELY MADE IT BACK TO THE REPAIR SHOP WHERE IT WAS DISCOVERED THAT THE BUSHING HAD COME APART. WELL, NOW I HAVE BEEN BATTLING A CREAKY CLUTCH PEDDLE. WITH EACH RELEASE, IT CREAKS LIKE AN OLD HINGE AS IF IT'S TRYING TO GET BACK INTO POSITION. IT'S GETTING WORSE. I TALKED TO MECHANICS AND READ ON-LINE ABOUT IT. SOME SAY IT COULD BE THE FLUID RESERVOIR (HOW EMPTY IT IS) OR THIS SPRING THAT IS RUBBING ON ANOTHER COMPONENT. THE PEDAL FEELS OKAY, IT'S NOT LOOSE. I JUST NOW WONDER IF THIS IS COINCIDENTAL DUE TO THE REPAIR OF THE STEERING RACK AND WEAK BUSHING OF THE STICK SHIFT. AND FOR THE RECORD, THE MANUAL IN THE CAR IS FOR AN AUTOMATIC TRANSMISSION, NOT A 5SPD. I BOUGHT THE CAR USED IN 2001 WITH 24,000 MILES ON IT.
NHTSA complaint #10265479 — an unverified report by a vehicle owner.
N. Windham, CTCrash1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAD BEEN IN AN ACCIDENT IN EARLY 2006 THAT WAS REPORTED TO THE POLICE AND WHEN I APPLIED MY BRAKES, THEY WERE NOT EFFECTIVE. I THOUGHT IT WAS THE TYPE OF TIRE I HAD ON MY CAR SO ABOUT 2 WEEKS AGO I SPENT 600 FOR TOP OF THE LINE TIRES. ON 11/17/2006, I WAS BEHIND A CAR THAT SLAMMED ON THEIR BRAKES AND WHEN I APPLIED MINE THEY DID NOT SLOW THE CAR DOWN SO I KEPT PUMPING THEM SO HARD I BRUISED MY FOOT AND CRASHED INTO THE PERSON IN FRONT OF ME TOTALING MY CAR. I HAD MY SEAT BELT ON BUT SINCE THERE WAS NO INDICATION THAT THE BRAKES WERE BEING APPLIED, THE BELT REMAINED LOOSE AND MY HEAD SMASHED INTO THE WINDSHIELD SHATTERING IT. AFTER GIVING MY INFO TO THE DRIVER I HIT AND MAKING SURE THAT I WAS ALRIGHT, HE LEFT AND SAID NOT TO WORRY AS THE DAMAGE TO HIS CAR WAS MINIMAL AND HE COULD FIX IT HIMSELF. AN OFFICER DID ARRIVE AND NOTED THAT MY TIRE MARKS WERE EXTREMELY FAINT ON THE DRIVERS SIDE AND ALMOST UNDETECTABLE ON THE PASSENGER SIDE WHICH SUPPORTED THE BRAKE FAILURE. I DON'T KNOW WHO I NEED TO CONTACT TO EXAMINE MY CAR TO DETERMINE THE BRAKE FAILURE BUT I NEED TO DO THIS BEFORE MY INSURANCE COMPANY CLAIMS THE CAR. ANY ASSISTANCE OR DIRECTION WOULD BE GREATLY APPRECIATED.
NHTSA complaint #10173956 — an unverified report by a vehicle owner.
at 56,000 milesTeaneck, NJ
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I WAS UNABLE TO RELEASE THE DRIVER'S SIDE SEAT BELT. I CRAWLED OUT UNDER IT AND EVENTUALLY GOT IT TO RELEASE. IT SEEMS TO WORK OK NOW BUT I'M NOW LEERY OF IT.
NHTSA complaint #10173189 — an unverified report by a vehicle owner.
at 59,000 milesKingsport, TN
POWER TRAIN:AUTOMATIC TRANSMISSION
I JUST SPENT 2200 ON REPAIRS TO MY TRANSMISSION. MY VEHICLE HAD BEEN LUNGING FORWARD WHILE I WAS DRIVING AND THE REPAIR SHOP THOUGHT IT WAS THE TRANSMISSION. THEY FOUND MAJOR DAMAGE TO THE TRANSMISSION. IT WAS FIXED AND NOW MY VEHICLE IS LUNGING FORWARD AGAIN. IT JUST STARTED AGAIN TODAY. IF I HAD BEEN DRIVING TOO CLOSE TO SOMEONE, I WOULD HAVE HIT THEM. MAZDA NEEDS TO STEP UP AND FIX THIS AND DO A RECALL. NOW I HAVE TO GO AND LET THE SHOP TRY TO SEE WHY THIS IS GOING ON. I MAY BE OUT MORE MONEY. I HATE THIS CAR AND I WILL NEVER RECOMMEND MAZDA. AND JUST NOTE THIS VEHICLE ONLY HAS 59000 MILES.
NHTSA complaint #10170090 — an unverified report by a vehicle owner.
at 66,097 milesWichita, KSCrash
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 PROTEGE LX ACCELERATOR PEDAL WAS STUCK IN THE DEPRESSED POSITION. *TS AS A RESULT OF THE ACCELERATOR PEDAL STICKING THE CONSUMER WAS INVOLVED IN AN ACCIDENT. ON FEB 21, 2000 THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONSUMER HEARD A HIGH PITCHED PING NOISE COMING FROM THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE NOISE. THE LEFT REAR DOOR LOCK ASSEMBLY WAS DEFECTIVE. THE VEHICLE WOULD ACCELERATED AND JERK WHILE ACCELERATING.
NHTSA complaint #10160511 — an unverified report by a vehicle owner.
at 66,097 milesWichita, KSCrash
VEHICLE SPEED CONTROL
2000 PROTEGE LX ACCELERATOR PEDAL WAS STUCK IN THE DEPRESSED POSITION. *TS AS A RESULT OF THE ACCELERATOR PEDAL STICKING THE CONSUMER WAS INVOLVED IN AN ACCIDENT. ON FEB 21, 2000 THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONSUMER HEARD A HIGH PITCHED PING NOISE COMING FROM THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE NOISE. THE LEFT REAR DOOR LOCK ASSEMBLY WAS DEFECTIVE. THE VEHICLE WOULD ACCELERATED AND JERK WHILE ACCELERATING.
NHTSA complaint #10160511 — an unverified report by a vehicle owner.
at 66,097 milesWichita, KSCrash
ENGINE AND ENGINE COOLING:ENGINE
2000 PROTEGE LX ACCELERATOR PEDAL WAS STUCK IN THE DEPRESSED POSITION. *TS AS A RESULT OF THE ACCELERATOR PEDAL STICKING THE CONSUMER WAS INVOLVED IN AN ACCIDENT. ON FEB 21, 2000 THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONSUMER HEARD A HIGH PITCHED PING NOISE COMING FROM THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE NOISE. THE LEFT REAR DOOR LOCK ASSEMBLY WAS DEFECTIVE. THE VEHICLE WOULD ACCELERATED AND JERK WHILE ACCELERATING.
NHTSA complaint #10160511 — an unverified report by a vehicle owner.
at 66,097 milesWichita, KSCrash
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2000 PROTEGE LX ACCELERATOR PEDAL WAS STUCK IN THE DEPRESSED POSITION. *TS AS A RESULT OF THE ACCELERATOR PEDAL STICKING THE CONSUMER WAS INVOLVED IN AN ACCIDENT. ON FEB 21, 2000 THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONSUMER HEARD A HIGH PITCHED PING NOISE COMING FROM THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE NOISE. THE LEFT REAR DOOR LOCK ASSEMBLY WAS DEFECTIVE. THE VEHICLE WOULD ACCELERATED AND JERK WHILE ACCELERATING.
NHTSA complaint #10160511 — an unverified report by a vehicle owner.
at 56,000 milesKingsport, TN
POWER TRAIN:AUTOMATIC TRANSMISSION
I FEEL THAT MY 2000 MAZDA PROTEGE DX WITH 56,000 MILES ON IT IS A VERY UNSAFE VEHICLE. THIS VEHICLE HAS SUCH LOW MILES ON IT TO BE GIVING ME ANY TROUBLE. WHEN I AM DRIVING, THE VEHICLE FEELS AS IF IT IS GOING INTO OVERDRIVE BY ITSELF AND THEN RETURNS BACK TO NORMAL. MY OVERDRIVE LIGHT FLASHES ON AND OFF WHEN THIS HAPPENS. THIS IS A VERY UNSAFE BECAUSE WHEN IT DOES THIS, IT LUNGES YOUR VEHICLE FORWARD. I HAVE NOT BEEN GOING VERY FAST WHEN THIS HAS HAPPENED. I AM VERY AFRAID TO DRIVE MY VEHICLE IN FEAR THAT AT A HIGHER SPEED, THIS COULD CAUSE AN ACCIDENT. I HAVE READ MANY COMPLAINTS THAT ARE SIMILAR AS MINE. SOMETHING NEEDS TO BE DONE ABOUT THIS. I HAVE NO WARRANTY ON MY VEHICLE AND REALLY DON'T HAVE THE MONEY TO FIX IT, BUT IT HAS TO BE DONE. FROM WHAT I HAVE READ ON THE INTERNET, MAZDA HAS PRODUCED A VERY POOR TRANSMISSION. I FEEL THAT THIS IS ONLY THE START. I AM HOPING THIS WILL NOT LEAD TO ME PUTTING IN A NEW TRANSMISSION. THE TRANSMISSION SHOP READ THE CODE AS SOLENOIDS. I HAVE AN APPOINTMENT AT THE TRANSMISSION SHOP TO GET THE SOLENOIDS REPLACED. THIS WILL COST ABOUT 400.00. I AM HOPING THAT THIS WILL FIX MY VEHICLE AND GIVE ME PEACE OF MIND.
NHTSA complaint #10160172 — an unverified report by a vehicle owner.
at 66,097 milesWichita, KSCrash1 injured
VEHICLE SPEED CONTROL
LESS THAN TWO MONTHS AFTER PURCHASING MY 2000 MAZDA PROTEGE NEW FROM THE DEALER I TOOK THE VEHICLE TO THE SERVICE DEPT. WHILE ACCELERATING, THE CAR WOULD JERK AND BUCK AS IF I HIT A BRICK WALL. THE CAR CONTINUED TO DO THIS. EACH TIME I COMPLAINED TO THE SERVICE DEPT. AT THE DEALERSHIP I WAS TOLD NOTHING WAS WRONG. I ALSO CONTACTED MAZDA CORP. TO INQUIRE IF THERE WERE ANY OTHER COMPLAINTS OR RECALLS. I WAS ADVISED THAT MAZDA HAD NOT RECEIVED ANY SIMILAR COMPLAINTS. JUST SHY OF THREE YEARS OF OWNERSHIP I AGAIN TOOK THE CAR TO THE DEALER SERVICE DEPT WITH THE SAME PROBLEM CONCERNING THE CAR'S ACCELERATION. THIS WAS MY THIRD REQUEST TO HAVE THE DEALER LOOK INTO THE MATTER. AGAIN, I WAS TOLD NOTHING WAS WRONG WITH THE CAR. THE CAR'S ACCELERATION CONTINUED TO ACT UP. ON MAY 26, 2006, WITH 66097 MILES ON THE VEHICLE MY ACCELERATOR STUCK AND I STRUCK ANOTHER VEHICLE AND A CEMENT BASE LIGHT POLE. EACH TIME I TOOK MY FOOT OFF THE BRAKE TO SHIFT FROM REVERSE OR DRIVE, MY CAR WOULD TAKE OFF ON ITS OWN. I HAVE SENT THE NHTSA A DETAILED WRITTEN COMPLAINT VIA POSTAL MAIL. THAT COMPLAINT IS DATED JUNE 5, 2006. *NM THERE WAS A HIGH PITCHED NOISE COMING FROM THE FRONT OF THE VEHICLE UPON ACCELERATION. THE VEHICLE NEEDED A FRONT END ALIGNMENT. THE CONSUMER A EXPERIENCED A FLAT TIRE, HOWEVER UPON OPENING THE TRUNK SHE DISCOVERED THE TOOL KIT WAS NOT THERE. ACCORDING TO THE OWNERS MANUAL THE TOOL KIT SHOULD HAVE BEEN THERE. UPDATED 07/10/06.
NHTSA complaint #10160055 — an unverified report by a vehicle owner.
at 66,097 milesWichita, KSCrash1 injured
SUSPENSION
LESS THAN TWO MONTHS AFTER PURCHASING MY 2000 MAZDA PROTEGE NEW FROM THE DEALER I TOOK THE VEHICLE TO THE SERVICE DEPT. WHILE ACCELERATING, THE CAR WOULD JERK AND BUCK AS IF I HIT A BRICK WALL. THE CAR CONTINUED TO DO THIS. EACH TIME I COMPLAINED TO THE SERVICE DEPT. AT THE DEALERSHIP I WAS TOLD NOTHING WAS WRONG. I ALSO CONTACTED MAZDA CORP. TO INQUIRE IF THERE WERE ANY OTHER COMPLAINTS OR RECALLS. I WAS ADVISED THAT MAZDA HAD NOT RECEIVED ANY SIMILAR COMPLAINTS. JUST SHY OF THREE YEARS OF OWNERSHIP I AGAIN TOOK THE CAR TO THE DEALER SERVICE DEPT WITH THE SAME PROBLEM CONCERNING THE CAR'S ACCELERATION. THIS WAS MY THIRD REQUEST TO HAVE THE DEALER LOOK INTO THE MATTER. AGAIN, I WAS TOLD NOTHING WAS WRONG WITH THE CAR. THE CAR'S ACCELERATION CONTINUED TO ACT UP. ON MAY 26, 2006, WITH 66097 MILES ON THE VEHICLE MY ACCELERATOR STUCK AND I STRUCK ANOTHER VEHICLE AND A CEMENT BASE LIGHT POLE. EACH TIME I TOOK MY FOOT OFF THE BRAKE TO SHIFT FROM REVERSE OR DRIVE, MY CAR WOULD TAKE OFF ON ITS OWN. I HAVE SENT THE NHTSA A DETAILED WRITTEN COMPLAINT VIA POSTAL MAIL. THAT COMPLAINT IS DATED JUNE 5, 2006. *NM THERE WAS A HIGH PITCHED NOISE COMING FROM THE FRONT OF THE VEHICLE UPON ACCELERATION. THE VEHICLE NEEDED A FRONT END ALIGNMENT. THE CONSUMER A EXPERIENCED A FLAT TIRE, HOWEVER UPON OPENING THE TRUNK SHE DISCOVERED THE TOOL KIT WAS NOT THERE. ACCORDING TO THE OWNERS MANUAL THE TOOL KIT SHOULD HAVE BEEN THERE. UPDATED 07/10/06.
NHTSA complaint #10160055 — an unverified report by a vehicle owner.
at 66,097 milesWichita, KSCrash1 injured
TIRES
LESS THAN TWO MONTHS AFTER PURCHASING MY 2000 MAZDA PROTEGE NEW FROM THE DEALER I TOOK THE VEHICLE TO THE SERVICE DEPT. WHILE ACCELERATING, THE CAR WOULD JERK AND BUCK AS IF I HIT A BRICK WALL. THE CAR CONTINUED TO DO THIS. EACH TIME I COMPLAINED TO THE SERVICE DEPT. AT THE DEALERSHIP I WAS TOLD NOTHING WAS WRONG. I ALSO CONTACTED MAZDA CORP. TO INQUIRE IF THERE WERE ANY OTHER COMPLAINTS OR RECALLS. I WAS ADVISED THAT MAZDA HAD NOT RECEIVED ANY SIMILAR COMPLAINTS. JUST SHY OF THREE YEARS OF OWNERSHIP I AGAIN TOOK THE CAR TO THE DEALER SERVICE DEPT WITH THE SAME PROBLEM CONCERNING THE CAR'S ACCELERATION. THIS WAS MY THIRD REQUEST TO HAVE THE DEALER LOOK INTO THE MATTER. AGAIN, I WAS TOLD NOTHING WAS WRONG WITH THE CAR. THE CAR'S ACCELERATION CONTINUED TO ACT UP. ON MAY 26, 2006, WITH 66097 MILES ON THE VEHICLE MY ACCELERATOR STUCK AND I STRUCK ANOTHER VEHICLE AND A CEMENT BASE LIGHT POLE. EACH TIME I TOOK MY FOOT OFF THE BRAKE TO SHIFT FROM REVERSE OR DRIVE, MY CAR WOULD TAKE OFF ON ITS OWN. I HAVE SENT THE NHTSA A DETAILED WRITTEN COMPLAINT VIA POSTAL MAIL. THAT COMPLAINT IS DATED JUNE 5, 2006. *NM THERE WAS A HIGH PITCHED NOISE COMING FROM THE FRONT OF THE VEHICLE UPON ACCELERATION. THE VEHICLE NEEDED A FRONT END ALIGNMENT. THE CONSUMER A EXPERIENCED A FLAT TIRE, HOWEVER UPON OPENING THE TRUNK SHE DISCOVERED THE TOOL KIT WAS NOT THERE. ACCORDING TO THE OWNERS MANUAL THE TOOL KIT SHOULD HAVE BEEN THERE. UPDATED 07/10/06.
NHTSA complaint #10160055 — an unverified report by a vehicle owner.