74 of the
1,377 complaints filed about the Mazda Protege
are about the electrical system —
5% of everything owners reported.
The worst model year for it is 1995.
CAR DOES NOT START UNLESS YOU JIGGLE STEERING WHEEL WHILE TURNING KEY OR PUMPING GAS PEDAL. HAD BATTERY CHECKED AS WELL AS STARTER AND IGNITIION SWITCH REPLACED BUT HAS NOT SOLVED PROBLEM.
NHTSA complaint #11000340 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1998 MAZDA PROTEGE. WHILE DRIVING VARIOUS SPEEDS, THE IGNITION SWITCH ALONG WITH THE KEYS BECAME HOT TO THE TOUCH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE DIAGNOSIS WAS UNKNOWN. THE CONTACT STATED THAT THE INDEPENDENT MECHANIC ORDERED UNKNOWN PARTS TO REPAIR THE VEHICLE. THE CONTACT CALLED SKYLAND MAZDA AT (828) 667-52132 AND THE MANUFACTURER. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
NHTSA complaint #10993819 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 1991 MAZDA PROTEGE. WHILE DRIVING VARIOUS SPEEDS, SMOKE APPEARED UNDER THE HOOD. THERE WERE NO FLAMES VISIBLE AND NO INJURIES. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10876750 — an unverified report by a vehicle owner.
LETTER FROM SENATOR GILLIBRAND ON BEHALF OF CONSTITUENT RE 1992 MAZDA PROTEGE. *SMD THE CONSUMER IS SEEKING REIMBURSEMENT FOR AN IGNITION SWITCH REPLACEMENT HE PAID FOR OUT-OF-POCKET.
NHTSA complaint #10860775 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1992 MAZDA PROTEGE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE IGNITION FAILED WITHOUT WARNING. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
NHTSA complaint #10807462 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL LIGHTS STARTED TO FLICKER AND FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THERE WAS AN ELECTRICAL WIRING FAILURE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
NHTSA complaint #10787224 — an unverified report by a vehicle owner.
CHECK ENGINE LIGHT ON NO MATTER WHAT THE READING SAYS CHANGE ALL PARTS WILL GO OFF BUT BACK ON AND FAIL INSPECTION MASS AIR FLOW SENSOR HAS BEEN CHANGE THREE TIMES AND CAYLI. CONVERTER TWICE.
NHTSA complaint #10695482 — an unverified report by a vehicle owner.
RECENTLY PURCHASED A 2002 MAZDA PROTEGE5. WITHOUT WARNING, IT WOULDN'T START. THE LOW BEAM HEADLIGHT BURNED OUT. THE HEAT, STEREO, HEADLIGHTS & POWER WINDOWS ALL WORKED. THE CAR HAD NO POWER AND DIDN'T EVEN TURN OVER. ABOUT 15 MINS LATER, IT STARTED FINE AND NEVER HAD A PROBLEM AGAIN UNTIL A FEW DAYS AGO (APPROX A MONTH IN BETWEEN INCIDENTS). SAME THING ALL OVER AGAIN, BUT THIS TIME THE CAR REFUSES TO START. WHAT CAN I DO? WHAT INFO SHOULD I BE AWARE OF? I DISCOVERED ONLINE THAT THIS IS AN EXTREMELY COMMON PROBLEM.
NHTSA complaint #10554718 — an unverified report by a vehicle owner.
THE CAR BEGAN TO SHUTTER AND DROPPED FROM 50 TO 25 IN SECONDS. THE CHECK ENGINE LIGHT (CIL) STARTING FLASHING AND THE CAR BEGAN TO STUTTER LIKE IT WAS GOING TO DIE, I PULLED TO THE SIDE OF THE ROAD AND THE CAR DIED. STARTED CAR AGAIN THE CIL CONTINUED TO FLASH, IT ONLY WOULD ACCELERATE TO 25 MILES AN HOURS EVEN WITH MY FOOT ALL THE WAY DOWN ON THE GAS. I TOOK IT TO THE A MECHANIC AND THE CODES WERE P0421, 171, 300. THE MECHANIC DID EVERYTHING FROM ENGINE FLUSH, SPARK PLUGS, OIL, AIR FILTERS AND INSTALLED A NEW CATALYTIC CONVERTER BUT THE PROBLEM PERSISTS. ITS NOW A YEAR LATER AND THE CAR IS DOING THE EXACT SAME THING.
NHTSA complaint #10448859 — an unverified report by a vehicle owner.
THE HEADLIGHTS NO LONGER WORK ON LOW BEAM. THE HIGH BEAMS STILL WORK. UPON REMOVING THE STEERING COLUMN COVER AND UNPLUGGING THE WIRING HARNESS I FOUND THAT THE CONNECTOR IS LITERALLY BURNED AND MELTED AT THE POINT OF CONNECTION IN THE HARNESS. MAZDA NO LONGER MAKES THE PART AND I CANNOT HAVE IT FIXED BY A MECHANIC BECAUSE THE PART IS ALMOST IMPOSSIBLE TO FIND IN A USED SALVAGED VEHICLE.
NHTSA complaint #10403706 — an unverified report by a vehicle owner.
2003 MAZDA PROTEGE. CONSUMER STATES ELECTRICAL PROBLEMS WITH VEHICLE AND SEVERAL OTHER CONCERNS *TGW THE CONSUMER STATED THE LIGHTS STAYED ON AND THE ALARM WOULD SOUND INTERMITTENTLY. THE DEALER REPLACED THE ELECTRICAL MODULE. THE CONSUMER ALSO STATED THE ENGINE OVERHEATED DUE TO A WATER PUMP LEAK AND LEAKING RADIATOR, THE BATTERY WAS REPLACED SEVERAL TIMES, THE VEHICLE WAS OUT OF ALIGNMENT, AND THE CONSUMER HAD TO PURCHASE THREE SETS OF TIRES.
NHTSA complaint #10385969 — an unverified report by a vehicle owner.
THE CURRENT ISSUES ( WHICH WE BELIEVE ARE MAZDA CORPORATE ISSUES) AND INHERENT TO THIS VEHICLE WHICH HAS LOW, LOW, LOW MILES HAVE CAUSED THE ENGINE TO OVERHEAT AND HAVE RESULTED IN AN ENGINE FIRE, TWICE, ON THE FREEWAY: 1)FAULTY ELECTRICAL PARTS: THIS VEHICLE HAS HAD THE SAME ELECTRICAL PROBLEMS SINCE THE FIRST DAY WE BROUGHT IT AND HAS HAD MULTIPLE REPLACEMENTS OF THE ELECTRICAL MODULE, BATTERIES, ALARM SYSTEM, AND OTHER ITEMS, WHICH HAVE PROVEN FAULTY BY MAZDA. 2)SHUTTER VALVE RECALL: OURS WAS INSPECTED, BUT NOT REPLACED EVEN THOUGH THINGS WERE OUT OF SORTS. IT WAS LATER DEEMED A PROBLEM. 3)FAULTY BELTS, DUE TO ENGINE OVERHEATING, WHICH TECHNICIANS HAVE TOLD US WAS FROM AN OVERHEATING ISSUE AND POTENTIALLY CREATED BY THE INHERENT PROBLEMS WITH THE ELECTRICAL SYSTEM. 4)LEAKING RADIATOR TECHNICIANS HAVE INDICATED THIS IS DUE TO THE ONGOING OVERHEATING PROBLEM WE HAVE BEEN OVERWHELMED BY THE INTERCHANGES WITH MAZDA PERSONNEL REGARDING A ?LEMON? VEHICLE WE PURCHASED IN 2003 OR 2004. SUBSEQUENTLY, WE DRIVE IT MINIMALLY AND IT ONLY HAD 30,000 PLUS MILES ON T WITHIN THE 4 YEAR, 50,000 WARRANTY EXPIRED. THAT SAID, WITHIN 24 HOURS OF PURCHASE, THE CAR HAD ELECTRICAL PROBLEMS. WHEN IN AN ?OFF? POSITION, THE LIGHTS STAYED ON AND THE ALARM SOUNDED ERRANTLY AND INTERMITTENTLY. THE CAR RAN HOT, AND HAD OTHER ISSUES WE MENTIONED. THE DEALER REPLACED THE ELECTRICAL MODULE AND/OR ALARM SYSTEM. THE PROBLEMS PERSISTED. WE BROUGHT THE CAR IN FOR INSPECTION MULTIPLE TIMES, AND RECEIVED MULTIPLE RESPONSES FROM SERVICE TECHNICIANS: 1)NOTHING WRONG 2)NEEDED ROUTINE MAINTENANCE, OIL, PLUGS, POINTS, ETC 3)MULTIPLE BATTERY REPLACEMENTS DUE TO DEAD BATTERIES AND DRAINING ISSUES 4)CAR OUT OF ALIGNMENT ( THE CAR HAD 3 SETS OF TIRE REPLACEMENTS AT 40K) 5)FAULTY BELTS ( WE PAID FOR REPLACEMENT) 6)SHUTTER VALVE ( RECALL WAS NOT REPLACED) 7)WATER PUMP LEAK 8)ELECTRICAL ISSUES NOT DEFINABLE, BUT BATTERY DRAINS 9)ENGINE RUNS HOT AND ROUGH 10) FIRE IN ENGINE ON FREEWAY.
NHTSA complaint #10384300 — an unverified report by a vehicle owner.
2002 PROTEGE HEATER FAN SWITCH MALFUNCTIONED AND MELTED PLUG AND SWITCH ALMOST CAUSED A FIRE BUT IT WAS SMOKING WHEN IT FRIED AND CAUSED THE 4TH SPEED OF THE FAN NOT TO WORK I HAD TO SPLICE A NEW PLUG IN TO FIX THE ISSUE AND TO KEEP IT FROM CATCHING FIRE I HAVE PICTURES IF NEEDED.
NHTSA complaint #10372300 — an unverified report by a vehicle owner.
ON JANUARY 22, 2008 I BROUGHT A MAZDA PRETEGE5 YEAR 2002 58,000 MILES $ 12,000.00 FROM CITY WORLD 3305 BOSTON ROAD BRONX, NEW YORK 10469 (718) 655-7000. THE SALE MANAGERS TOLD ME THIS CAR IS EXCELLENT FOR ME. ?NICE, GOOD AND EVERYTHING SO I SETTLE FOR THE MAZDA PRETEGE5.? HOWEVER, SINCE I BROUGHT THE CAR I FIND MYSELF GOING TO THE USED AUTOMOBILE DEALER EVERY OTHER DAY BECAUSE THERE A PROBLEM WITH THE CAR. DURING THE WEEK I GOT TO SEXUALLY HARASSED, BY SALES INDIVIDUAL, THEY WERE TOUCHING ME. FIRST, SUN ROOF ALL OF A SUDDEN STOPS WORKING. BROUGHT IT TO TOYOTA SERVICE IN THE BRONX. THEY TOLD ME TWO DAYS LATER THEY DON'T HAVE THE BUDGETARY PARTS. I MISS MY CLASS THAT WEEKEND BECAUSE I DIDN'T HAVE A CAR TO GET TO CLASS. SECONDLY, THE CAR WAS GETTING OVER HEATING ALL OF A SUDDEN. I DON'T KNOW WHY, I DON'T EVEN DRIVE MUCH SCHOOL AND WORK IS 10 MINUTES AWAY FROM EACH OTHER. I BROUGHT THE CAR BECAUSE I HAVE A CLASS AT DOBBS FERRY. THIRDLY, TODAY FEBRUARY 05, 2008 THE CAR COULDN'T START NEXT TO MY JOB IN NEREID AVENUE, SO I CALLED THEM, THEY TOLD ME TO CALL THE TOWING GUY I CALL THEM. THE TOWING GUY TOLD ME MY TIRE IS FLAT. MY POINT IS I ONLY BROUGHT THE CAR FOR TWO WEEKS NOW. I ONLY DRIVE FOR TWO DAYS ONLY IN GENERAL. MOST OF THE TIME THEY HAVE THE CAR IN THEIR POSSESSION. I AM PAYING INSURANCE FOR THE CAR, WHEN I DON'T EVEN DRIVE IT. WHY THAT HAVE TO HAPPEN TO ME. I M A STUDENT TRYING TO GET BY IN SCHOOL. I AM A SINGLE WOMAN ALL ALONE TRYING TO SURVIVE. I DON'T HAVE ANYONE TO CALL TO GENEROUSLY HELP ME. CAN SOMEONE PLEASE HELP ME? NOW THE CAR DEALER PLACE REFUSES TO DO ANYTHING. I TOLD THEM. I CANNOT DRIVE THE CAR ANYMORE. THEY REFUSE TO TALK TO ME. THEY GIVE ME A RUN AROUND. PLEASE, I CAN'T TAKE THIS ANYMORE I WORK AT NIGHT TRYING TO MAKE A DECENT LIVING. I PRESENTLY WORK WITH THE MENTALLY RETARDED CHILDREN, AND I DO NOT HAVE TO COME TO THE CAR DEALER PLACE EVERY OTHER DAY, BECAUSE THEIR SOMETHING WRONG WITH THE CAR, IT JUST NOT FAIR.
NHTSA complaint #10217314 — an unverified report by a vehicle owner.
VEHICLE: 2001 MAZDA PROTEGE LX 2.0 LITER ENGINE FAILURE: KEY IS INSERTED IN IGNITION AND TURNED, STARTER WILL TURN OVER BUT ENGINE WILL NOT START. OCCURRENCE: INTERMITTENTLY, 3 TIMES IN 2 MONTHS. SERVICE: HAD IT TOWED EACH TIME TO A CERTIFIED MAZDA DEALERSHIP. FIRST TIME - THEY REPLACED THE IGNITION COILS WITH ANOTHER VEHICLES COILS AND IT STARTED RIGHT UP. THEY PUT THE ORIGINAL COILS BACK IN AND IT STARTED UP FINE. SECOND TIME - THEY REPLACED THE PCM THIRD TIME - HAD IT TOWED TO A DIFFERENT MAZDA DEALERSHIP. AFTER TOWING, THE VEHICLE STARTED RIGHT UP. I HAVE HAD THE VEHICLE SERVICED AT REGULAR INTERVALS AS RECOMMENDED BY MAZDA SINCE I PURCHASED IT NEW 6 YEARS AGO. I HAVE BEEN IN CONTACT WITH MAZDA CORPORATION TO CHECK FOR RECALLS OR KNOWN ISSUES AND WAS TOLD THERE ARE NONE FOR MY VEHICLE. AFTER EXPLAINING MY PROBLEM TO THEM, I WAS GIVEN NO SUGGESTIONS FOR RECOURSE. THIS PROBLEM IS INTERMITTENT, BUT LEAVES ME WITH AN UNRELIABLE VEHICLE.
NHTSA complaint #10196516 — an unverified report by a vehicle owner.
WE OWN A MAZDA PROTEGE 1999. BOTH THE HEADLIGHTS & BRIGHT LIGHTS FAILED. WE TRIED REPLACING BULBS & A RELAY, NEITHER OF WHICH WORKED. THE CAR IS CURRENTLY AT AN INDEPENDENT AUTOMOBILE ELECTRICAL SHOP. THE OWNER STATED THAT THE INTERNAL WIRING FOR THESE COMPONENTS BURNED OUT. THIS COULD HAVE CAUSED AN INTERNAL FIRE BEHIND THE DASHBOARD. THE WIRES WERE NOT EXPOSED UNDER THE HOOD SO WE COULD NOT HAVE KNOWN THAT THEY WERE WEARING THIN. I HAVE BEEN IN CONTACT WITH MAZDA USA AS THE MECHANIC TOLD ME THAT THIS WAS A COMMON PROBLEM WITH MAZDA. I AM DISTRESSED THAT MY DAUGHTER WAS DRIVING A CAR KNOWN TO HAVE FAULTY WIRING THAT COULD HAVE CAUSED AN ENGINE AND/OR INTERIOR FIRE. MAZDA USA ADVISED ME THAT THE CAR WAS NOT UNDER WARRANTY, AND I WAS FACING A $700 COST FOR REPAIRS. I WAS HOPING MAZDA WILL HELP WITH THIS, BUT AS YET THEY HAVE NOT, AND MY DAUGHTER WAS WITHOUT A CAR TO DRIVE AT NIGHT.
NHTSA complaint #10194870 — an unverified report by a vehicle owner.
I WAS AT A LOCAL RESTAURANT WHEN THEY ANNOUNCED A MAZDA PROTEGE WAS ON FIRE IN THE PARKING LOT. FIRE DEPARTMENT AND POLICE WERE CALLED. FIRE WAS PUT OUT AND FIRE DEPARTMENT LOOKED TO FIND SOURCE OF FIRE. I WAS TOLD IT WAS ELECTRICAL. IT STARTED IN THE WIRING AT THE LEFT REAR DOOR. THE FIREMAN ASKED WHAT WAS IN THE TRUNK (MEANING HIGHPOWERED AMPS). I TOLD HIM EVERYTHING IN THE CAR WAS ORIGINAL. NO ADDED EQUIPMENT. HE SAID THAT THE ONLY TIME HE HAD SEEN A FIRE IN THE ELECTRICAL SYSTEM LIKE MINE WAS AS A RESULT OF OVERLOAD FROM ADDED SPEAKER/ AMPS. MY MAZDA 2001 PROTEGE IS BEING TOTALED BY FARMERS INSURANCE BUT THEY WILL NOT HAVE IT INVESTIGATED AS TO THE FAILURE. MAZDA HAS BEEN INFORMED AND OPENED A CASE BUT WILL NOT DO ANYTHING WITHOUT THE INSURANCE COMPANY'S INVESTIGATION. I AM NOW OUT A CAR THAT SHOULD HAVE LASTED ME TEN YEARS OR MORE. I HAVE HAD NO PROBLEMS WITH THIS CAR UNTIL THE FIRE. IF THE INSURANCE COMPANYS REFUSE TO INVESTIGATE THEN HOW DO WE, THE CONSUMER, KNOW WHEN WE ARE IN DANGER. WHAT RECOURSE DO I HAVE WITH EITHER MY INSURANCE COMPANY OR WITH MAZDA.
NHTSA complaint #10158631 — an unverified report by a vehicle owner.
IF MY MAZDA PROTEGE 5 IS NOT DRIVEN FOR 2-3 DAYS, THE BATTERY IS DEAD THE NEXT TIME I TRY TO START IT. IT HAS BEEN TO MAZDA DEALERSHIPS ON AT LEAST 6 OCCASSIONS. I HAVE HAD THE CAR JUMPED ON 3 OTHER OCCASSIONS. THEY HAVE REPLACED THE BATTERY 3 TIMES, REPLACED VARIOUES FUSES, AND FINALLY DECIDED THAT THE FACTORY STEREO SYSTEM WAS DRAINING THE BATTERY WHILE THE CAR WAS NOT RUNNING. THE MOST RECENT OCCURRENCE WAS 7/25, ALTHOUGH THIS HAS HAPPENED AT LEAST 9 OTHER TIMES SINCE LAST JUNE.
NHTSA complaint #10130079 — an unverified report by a vehicle owner.
IF MY MAZDA PROTEGE 5 IS NOT DRIVEN FOR 2-3 DAYS, THE BATTERY IS DEAD THE NEXT TIME I TRY TO START IT. IT HAS BEEN TO MAZDA DEALERSHIPS ON AT LEAST 6 OCCASSIONS. I HAVE HAD THE CAR JUMPED ON 3 OTHER OCCASSIONS. THEY HAVE REPLACED THE BATTERY 3 TIMES, REPLACED VARIOUES FUSES, AND FINALLY DECIDED THAT THE FACTORY STEREO SYSTEM WAS DRAINING THE BATTERY WHILE THE CAR WAS NOT RUNNING. THE MOST RECENT OCCURRENCE WAS 7/25, ALTHOUGH THIS HAS HAPPENED AT LEAST 9 OTHER TIMES SINCE LAST JUNE.
NHTSA complaint #10130079 — an unverified report by a vehicle owner.