FaultScore

Mercury Cougar headlight problems

136 of the 2,646 complaints filed about the Mercury Cougar are about the lighting — 5% of everything owners reported. The worst model year for it is 1999.

136

Complaints

5%

Share of all complaints

1

Crashes

3

Fires

Lights complaints by model year

1987 Cougar 1 0.7%
1988 Cougar 3 2.2%
1989 Cougar 3 2.2%
1990 Cougar 5 3.7%

Median failure at 235,000 miles

1991 Cougar 9 6.6%

Median failure at 64,000 miles

1992 Cougar 28 20.6%

Median failure at 100,000 miles

1993 Cougar 24 17.6%

Median failure at 120,000 miles

1994 Cougar 4 2.9%
1995 Cougar 2 1.5%
1996 Cougar 1 0.7%
1997 Cougar 1 0.7%
1999 Cougar 42 30.9%

Median failure at 83,245 miles

2000 Cougar 9 6.6%

Median failure at 26,000 miles

2001 Cougar 2 1.5%

Median failure at 175,405 miles

2002 Cougar 2 1.5%

Median failure at 172,112 miles

What owners said

2001 Mercury Cougar at 173,000 miles Seymour, IN

EXTERIOR LIGHTING

WELL HEADLIGHT WIRING HARNESS IS DRY ROTTED LIKE CRAZY THE CAR LOOSES POWER WHILE EXCELERATING WHEN BELOW 3/4 OF A TANK BRAKE FLUID/CLUTCH FLUID IS LEAKING DON'T KNOW WHY AND THE BATTERY LIGHT IS ON

NHTSA complaint #11321150 — an unverified report by a vehicle owner.

2001 Mercury Cougar at 177,810 miles Seymour, IN Fire

EXTERIOR LIGHTING

BATTERY LIGHT IS ON AND HAS FOR AWHILE. LIGHTS KEEP BLOWING FUSES. AND TODAY I HAD TO RIP OUT A HEADLIGHT OR THE CAR WOULD HAVE SET ON FIRE.

NHTSA complaint #11321151 — an unverified report by a vehicle owner.

1990 Mercury Cougar at 235,000 miles Truth OR Consequences, NM

EXTERIOR LIGHTING

SEAT BELT DOESN'T STAY LOCKED AND LATCH BROKE, AUTOMATIC HEAD LIGHTS DON'T WORK THE DIGITAL INSTRUMENT CLUSTER DON'T WORK AND AS SOON AS IS GETS SO HOT IT VAPER LOCKS A LOT

NHTSA complaint #11112292 — an unverified report by a vehicle owner.

1993 Mercury Cougar at 38,500 miles Westpoint, MS

EXTERIOR LIGHTING

HEAD LIGHT SWITCH HARD TO APPLY HEAD LIGHT FLICKER ON AND OFF.SOMETIME WILL NOT COME ON AT ALL.CAR WAS IN MOTION,AND STATIONARY

NHTSA complaint #11040983 — an unverified report by a vehicle owner.

1992 Mercury Cougar at 92,000 miles Georgetown, KY

EXTERIOR LIGHTING

HEADLIGHTS GO OUT UNEXPECTEDLY WHILE DRIVING AT NIGHT, SOMETIMES WILL BLINK BACK ON AND SOMETIMES NOT. VERY DANGEROUS WITH ONCOMING TRAFFIC. MUST PULL OVER AND WAIT EXTENDED PERIODS OF TIME TO CONTINUE DRIVING.

NHTSA complaint #11024943 — an unverified report by a vehicle owner.

2002 Mercury Cougar at 165,000 miles Abilene, TX

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS DIMMED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE PROTECTED WIRING COVER WAS DETERIORATING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

NHTSA complaint #10994500 — an unverified report by a vehicle owner.

1999 Mercury Cougar Kalama, WA

EXTERIOR LIGHTING

I GOT IN MY CAR ONE DAY AFTER WORK IN THE PARKING LOT AND STARTED MY CAR AND MY AIRBAG LIGHT WAS ON. IT STAYED ON FOR THREE DAYS AND IS NO LONGER ON. IT SEEMS LIKE NO ONE WANTS TO TAKE ACCOUNT OR PROVIDE SOLUTIONS FOR THE PROBLEM. EVERYTIME I ROLL UP MY WINDOWS, MY LIGHTS DIM AS IF THE BATTERY IS DYING. MY WINDSHIELD WIPER CONTROL DOESN'T SHUT OFF AND IM NOT ABLE TO CHANGE THE SPEED.

NHTSA complaint #10947691 — an unverified report by a vehicle owner.

2000 Mercury Cougar Fort Worth, TX

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING 15 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. IN ADDITION, THE WINDOWS AND SUN ROOF INDEPENDENTLY ROLLED DOWN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10898974 — an unverified report by a vehicle owner.

1999 Mercury Cougar at 175,000 miles Madison, WI

EXTERIOR LIGHTING

TO WHOM IT MAY CONCERN: (MANAGEMENT) I WAS DRIVING ON A RESIDENTIAL STREET AND WAS HONKED AT BY ANOTHER DRIVER WHO TOLD ME THAT MY BRAKES LIGHTS WERE NOT WORKING. I HAD A FRIEND OF MINE THAT IS A CERTIFIED REPAIR PERSON LOOK AT IT AND HE SAID IT WASN'T THE LIGHT OR THE FUSE OR THE BRAKE SWITCH UNDER THE PEDAL AND THAT HE WAS 95% SURE IT WAS THE STOP LAMP EXTENSION HARNESS THAT HAS BRONZE TERMINALS AT THE BRAKE LAMP SWITCH CONNECTOR. I BOUGHT THIS CAR IN 2004 AND UNDER A RECALL HAD THE BLOWER SWITCH RESISTOR REPAIRED UNDER THE RECALL. THE REASON THE RECALLS FOR THIS CAR ARE NOT SHOWING UP IS BECAUSE THE RECALLS ARE MORE THAN 15 YEARS OLD & THEY DON'T KEEP TRACK AFTER THAT. I HAVE NEVER HAD THIS PROBLEM WITH THIS CAR BEFORE BUT I HAVE HAD OVER $9,000 WORTH OF REPAIRS ON IT SINCE I'VE OWNED IT NOT INCLUDING THE NORMAL OIL CHANGES AND TUNE UP. I THINK FORD NEEDS TO APPROVE THIS FOR THE RECALL CONSIDERING THEY KNEW HOW MANY THINGS WERE WRONG WITH THE COUGARS AND THAT'S WHY THEY DON'T MAKE THEM ANYMORE... NOT A SATISFIED CUSTOMER WITH A FORD PRODUCT! FIRST & LAST FORD PRODUCT I WILL EVER OWN IF THIS ISN'T FIXED TO MY SATISFACTION. THANK-YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10724828 — an unverified report by a vehicle owner.

2002 Mercury Cougar at 179,225 miles Leavenworth, KS

EXTERIOR LIGHTING

I'M HAVING THE SAME ISSUE WITH MY 2002 MERCURY COUGAR AS EVERYONE ELSE, BUT WHEN I PUT MY VIN NUMBER INTO THE SEARCH, THERE ARE NO RECALLS LISTED FOR IT. I DON'T THINK THAT ITS RIGHT THAT MY LIFE BE PUT IN SERIOUS DANGER BECAUSE OF AN APPARENT DESIGN ISSUE. THIS CAR IS LOSING ALL POWER AND SHUTTING DOWN. IT DOESN'T MATTER HOW FAST YOU ARE GOING, IT HAPPENS AT ALL SPEEDS. WE THOUGHT THE ALTERNATOR WAS BAD, HAD IT REPLACED AND THE BATTERY AT THE SAME TIME. THE SAME DAY, THE CAR LOST ALL POWER AGAIN AND DIED OUT GOING 60 MPH ON THE HIGHWAY. ALL THE GAUGES START GOING CRAZY AND THE LIGHTS DIM AND EVENTUALLY EVERYTHING INCLUDING THE CAR JUST QUITS. MERCURY/FORD, NEEDS TO BE RESPONSIBLE FOR THIS COFFIN THAT I'M TRYING TO DRIVE AND FIX THE PROBLEM FOR ME AND EVERYONE ELSE FOR FREE. I'VE DONE SOME ONLINE RESEARCH ON THIS, AND IT SEEMS LIKE THERE ARE A TON OF PEOPLE WITH THE SAME PROBLEM FROM YEARS 99 TO 02.

NHTSA complaint #10668046 — an unverified report by a vehicle owner.

1999 Mercury Cougar Louisville, KY

EXTERIOR LIGHTING

EXTERIOR LIGHTS NOT WORKING ,REPLACED BRAND NEW AND SHUT OFF AGAIN CAUSING CAR TO LOCK ITSELF IN PARK.

NHTSA complaint #10572630 — an unverified report by a vehicle owner.

1999 Mercury Cougar at 112,000 miles Redford Charter, MI

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LAMP SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY RECALLS SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V032000 (EXTERIOR LIGHTING ). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 112,000.

NHTSA complaint #10550854 — an unverified report by a vehicle owner.

1993 Mercury Cougar at 150,000 miles Jeffersonville, IN

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 1993 MERCURY COUGAR. THE CONTACT STATED THAT WHILE AT A STOP, THE HEADLIGHTS BEGAN TO FLICKER WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE WOULD RECUR SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 99V275000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 160,000.

NHTSA complaint #10548708 — an unverified report by a vehicle owner.

1993 Mercury Cougar at 164,431 miles Fayetteville, PA

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 1993 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS BEGAN TO FLICKER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 99V275000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) BUT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 164,431.

NHTSA complaint #10432893 — an unverified report by a vehicle owner.

2000 Mercury Cougar Crystal Lake, IL

EXTERIOR LIGHTING

THERE IS AN ELECTRICAL ISSUE THAT IS EFFECTING MY VEHICLE. I HAVE A V6 ENGINE, AND THE INSTRUMENT CLUSTER, RADIO, INTERIOR LIGHTS, AND HEAD LIGHTS FLICKER WHEN I START UP MY CAR AND CONTINUE TO DO SO. I WENT ONLINE TO LOOK AT POSSIBLY RECALLS AND SAW THAT THERE WAS ONE DECRIBING THE EXACT ISSUE I HAVE. I CALLED THE FORD DEALERSHIP IN HUNTLEY, ILLINOIS AND TALKED TO A GUY IN THE SERVICE DEPARTMENT, NAMED MIKE. HE TOLD ME THAT THE RECALL ONLY AFFECTED CERTAIN MERCURY COUGARS FROM CERTAIN PLANTS.... I AM ALSON HAVING ISSUES WITH THE TRANSMISSION RANGE SENSOR.

NHTSA complaint #10414297 — an unverified report by a vehicle owner.

1992 Mercury Cougar Hamilton, OH

EXTERIOR LIGHTING:HEADLIGHTS

TL* THE CONTACT OWNS A 1992 MERCURY COUGAR. WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS WOULD FAIL INTERMITTENTLY, FLASHING ON AND OFF. THE CONTACT HAD NOT YET SPOKEN TO THE DEALER AND WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE.

NHTSA complaint #10329769 — an unverified report by a vehicle owner.

1999 Mercury Cougar Brownsville, TX

EXTERIOR LIGHTING

BOUGHT CAR AT DEALER ON 02/05/01 SINCE THEN I'VE HAD TO REPAIR CAR ON TOO MANY OCCASIONS. HERE SOME OF THE REPAIRS I'VE HAD TO DO ON THIS CAR EVER SINCE I BOUGHT IT. ON 3/01: BRAKES, 10/01: DEALERSHIP REPLACED BATTERY AND PERFORMED A RECALL,12/01: DEALERSHIP REPLACED ALTERNATOR, 05/02: BRAKE PADS, 04/04: WATER PUMP BELT, 09/04: REPLACED BATTER, 10/11/04: REPLACED ALTERNATOR AND BELT, 10/14/04: REPLACED POSITIVE BATTERY TERMINAL, 12/04: REPLACED RADIO, 02/06: REPLACED MOTOR MOUNT, 01/07:REPLACED BATTERY, 02/07: REPLACED STRUT, 02/08: REPLACED SHOCK ABSORBER, 10/08: REPLACED BATTERY, 04/09: REPLACED BEARING, TRANSMISSION & ANCHOR ENGINE MOUNT AND DON'T HAVE THE DATE BUT ALSO HAD TO REPLACE THE WINDSHIELD WIPER MOTOR. THESE REPAIRS ARE WHAT I HAVE IN RECEIPTS YET FOR EXAMPLE I HAVE REPLACED THE MOTOR MOUNTS MORE THAN ONCE. CURRENTLY THE FOLLOWING AREAS OF MY VEHICLE DO NOT FUNCTION: THE HORN NO LONGER WORKS, CRUISE CONTROL IS NOT FUNCTIONING, THE AIR CONDITIONER NO LONGER HEATS, & THE BRAKE LIGHT OF MY VEHICLE REMAINED LIT WHEN THE VEHICLE WAS ON AND NOW HAVE FAILED TO TURN OUT (LAMP SOCKET IS BURNT).

NHTSA complaint #10294762 — an unverified report by a vehicle owner.

1992 Mercury Cougar at 139,000 miles Brownsville, TX

EXTERIOR LIGHTING

TL*THE CONTACT OWNS A 1992 MERCURY COUGAR. WHILE DRIVING ANY SPEED AT NIGHT, THE EXTERIOR LIGHTING WILL SPORADICALLY FAIL AND SIGNIFICANTLY REDUCE THE CONTACT'S VISIBILITY. SHE CALLED THE MANUFACTURER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 99V275000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) AND STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER WOULD NOT ASSUME ANY RESPONSIBILITY FOR THE REPAIRS. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 139,000.

NHTSA complaint #10273325 — an unverified report by a vehicle owner.

1991 Mercury Cougar at 64,000 miles Garden City, MI

EXTERIOR LIGHTING

HEADLIGHTS GO OUT FOR VARIOUS INTERVALS AND IS PRECEDED BY FLICKERING AND/OR BLINKING WHICH CAUSES LOSS OF VISIBILITY WHICH INCREASES MY RISK OF A CRASH. ALSO NOTE A BURNING SMELL FROM VENTS WHEN THIS HAPPENS. MY VEHICLE IS A 1991 COUGAR AND I WENT ONLINE TO SEE IF THERE WAS A RECALL FOR THIS PROBLEM. NOTED RECALL FOR SAME PROBLEM ON 1992 AND 1993 MODELS NOT FOR 1991. CALLED FORD MOTOR COMPANY AND ASKED IF THERE WAS A RECALL FOR MY MODEL SINCE IT HAS THE SAME ISSUE AS 1992 AND 1993 COUGARS. WAS TOLD NO RECALL FOR THIS AND TO PAY TO GET IT FIX MYSELF. THEY WOULD REPORT PROBLEM TO PROPER DEPARTMENT.

NHTSA complaint #10255020 — an unverified report by a vehicle owner.

1999 Mercury Cougar Bloomington, MN

EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

I AM THE ORIGINAL OWNER OF A 1999 MERCURY COUGAR AUTOMATIC V6. I HAVE NEVER BEEN IN AN ACCIDENT WITH THE VEHICLE, BUT CONTINUE TO HAVE MECHANICAL PROBLEMS. LIKE OTHER 1999 ' 2000 MERCURY COUGAR OWNERS I WORRY ABOUT THE SAFETY OF DRIVING A VEHICLE WITH MORE PROBLEMS THAN CAN COST EFFECTIVELY BE FIXED. MY LIST OF BROKEN ITEMS INCLUDE THE RADIO, POWER WINDOW REGULATOR, O2 SENSORS, TRANSMISSION AT 59,000 MILES, DASHBOARD LIGHTS (LOW COOLANT AND CHECK ENGINE), DOOR/WINDOW LEAKY SEAL ISSUES, ENGINE MISFIRE (DECREASED ACCELERATION) AND NOW MY CRUISE CONTROL AND TURN SIGNALS DO NOT WORK. UPON RESEARCHING THE RECALL FOR CRUISE CONTROL FIRES DEALING WITH FORD PRODUCTS I FOUND THAT I AM AMONG OTHER DISGRUNTLED COUGAR OWNERS. FORD/MERCURY OR FORD TECHNICIANS HAVE NOT DONE A SATISFACTORY JOB LETTING OWNERS KNOW OF RECALLS THAT NEED ATTENTION. MY LATEST CONCERN IS THAT MY COUGAR MIGHT START ON FIRE, PER MY COMPLAINT WITH FORD; THEY SEE NO THREAT WITH MY CRUISE CONTROL ISSUES AND SUGGESTED I CONTACT THE NHTSA WITH MY COMPLAINT.

NHTSA complaint #10222903 — an unverified report by a vehicle owner.

Other Mercury Cougar problems