450 of the
2,646 complaints filed about the Mercury Cougar
are about the engine —
17% of everything owners reported.
The worst model year for it is 1993.
TL* THE CONTACT OWNS A 1995 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE DROVE DIFFERENTLY AT DIFFERENT TEMPERATURES. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE PURVIS FORD INC LOCATED AT 3660 JEFFERSON DAVIS HWY #1, FREDERICKSBURG, VA 22408, WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE TECHNICIAN STATED THAT IT COULD BE THE IGNITION MODULE, DISTRIBUTOR, OR THE POWER CONTROL MODULE. THE MANUFACTURER WAS CONTACTED AND A MESSAGE WAS LEFT ON THE VOICEMAIL RECORDER. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #11363218 — an unverified report by a vehicle owner.
HEAVY TRAFFIC ON STATE HIGHWAY ENGINE OVERHEATING ALARM ACTIVATED,INCIDENT HAS OCCURED TWICE,IN TRAFFIC,EVERYTHING HAD TO BE TURNED OFF AND I HAD TO PULL OFF OF HIGHWAY, OTHER COMPLAINT DASH PANEL LIGHTS OUT WITH DEFINITELY ELECTRICAL ISSUE,ALMOST WILL NOT START,THIS OCCURED WHILE DRIVING AND NOW EILL NOT COME BACK ON AT ALL
NHTSA complaint #11024101 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE CHECK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V421000(FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.
NHTSA complaint #10883445 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 5 MPH APPROACHING A STOP, THE VEHICLE IDLED AND STALLED WITHOUT WARNING. IN ADDITION, THE SPEEDOMETER FLUCTUATED. THE FAILURE RECURRED, ESPECIALLY WHEN THE HEATER WAS ACTIVATED. THE CONTACT WOULD HAVE TO TURN THE IGNITION KEY IN ORDER FOR THE VEHICLE TO TURN BACK ON AND BE ABLE TO BE DRIVEN AGAIN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
NHTSA complaint #10871134 — an unverified report by a vehicle owner.
SINCE PURCHASING 2002 MERCURY COUGAR IN JANUARY 2010 THE VEHICLE HESITATES, SURGES, AND STALLS AT ANY RATE OF SPEED. INITIALLY THE PROBLEM WAS RARE, THEN GRADUALLY OCCURRED MORE FREQUENTLY. THIS NOW HAPPENS AT LEAST WEEKLY, SOMETIMES SEVERAL TIMES PER DAY. THIS ISSUE HAS ENDANGERED ME MORE TIMES THAN I CAN CURRENTLY RECALL. REPLACED ALTERNATOR, BATTERY, EGR VALVE AND SENSOR, IAC VALVE, AND CATALYTIC CONVERTER. THE ISSUE PERSISTS.
NHTSA complaint #10724633 — an unverified report by a vehicle owner.
DRIVING ON FREEWAY, CAR NEXT TO ME CAME INTO MY LANE TOWARDS MY CAR, I HIT MY BRAKES RESULTING IN MY VEHICLE SWERVING AND HITTING THE MEDIAN HEAD ON AT HIGH SPEED, AIR BAGS DID NOT DEPLOY UPON IMPACT.
NHTSA complaint #10673086 — an unverified report by a vehicle owner.
I'M HAVING THE SAME ISSUE WITH MY 2002 MERCURY COUGAR AS EVERYONE ELSE, BUT WHEN I PUT MY VIN NUMBER INTO THE SEARCH, THERE ARE NO RECALLS LISTED FOR IT. I DON'T THINK THAT ITS RIGHT THAT MY LIFE BE PUT IN SERIOUS DANGER BECAUSE OF AN APPARENT DESIGN ISSUE. THIS CAR IS LOSING ALL POWER AND SHUTTING DOWN. IT DOESN'T MATTER HOW FAST YOU ARE GOING, IT HAPPENS AT ALL SPEEDS. WE THOUGHT THE ALTERNATOR WAS BAD, HAD IT REPLACED AND THE BATTERY AT THE SAME TIME. THE SAME DAY, THE CAR LOST ALL POWER AGAIN AND DIED OUT GOING 60 MPH ON THE HIGHWAY. ALL THE GAUGES START GOING CRAZY AND THE LIGHTS DIM AND EVENTUALLY EVERYTHING INCLUDING THE CAR JUST QUITS. MERCURY/FORD, NEEDS TO BE RESPONSIBLE FOR THIS COFFIN THAT I'M TRYING TO DRIVE AND FIX THE PROBLEM FOR ME AND EVERYONE ELSE FOR FREE. I'VE DONE SOME ONLINE RESEARCH ON THIS, AND IT SEEMS LIKE THERE ARE A TON OF PEOPLE WITH THE SAME PROBLEM FROM YEARS 99 TO 02.
NHTSA complaint #10668046 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE MADE A KNOCKING NOISE AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10596606 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE AND CAUGHT ON FIRE. THE CONTACT MENTIONED THAT THE FIRE EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.
NHTSA complaint #10594796 — an unverified report by a vehicle owner.
I WAS ON MY WAY TO WORK AND ABOUT ONE MILE FROM MY DESTINATION THE ENGINE JUST STOPPED. I LET IT SIT ABOUT TWENTY MINUTES AND IT FINALLY STARTED AGAIN. THIS HAPPENED SEVERAL DAYS OF SHUTTING OFF WHILE I WAS ON THE ROAD DRIVING. LUCKILY I WAS AT A PLACE WHEN I COULD PULL OVER ON THE SIDE OF THE ROAD AND GET OUT OF THE LINE OF TRAFFIC EXCEPT FOR ONE TIME WHEN I WAS AT A STOP LIGHT AND IT SHUT OFF AND I SAT AND WAIT AND IT FINALLY STARTED AGAIN AND I WAS ABLE DRIVE IT TO A SAFE SPOT. I TOOK IT TO A MECHANIC AND HE TOLD ME THE COMPUTER NEEDS TO BE REPLACED. THE ONLY PLACE THAT COULD REPLACE THE COMPUTER WAS THE DEALER. I TOOK IT TO THE DEALER AND AFTER BEING AT THE DEALER FOR THREE DAYS THEY SAID THAT THE IGNITION NEED REPLACING. THEY REPLACED THE IGNITION AND AFTER THREE MORE DAYS THERE AND WHILE THEY WERE WORKING ON OTHER REPAIR PARTS THAT THEY SAID I NEEDED DONE THE ENGINE SHUT OFF ABOUT TWO MORE TIMES. ON MARCH 13, 2014 THEY TOLD ME THAT ALL REPAIR WORK HAD BEEN COMPLETED AND THE ENGINE SHUTTING OFF WAS SOLVED. THE TOTAL BILL CAME TO CLOSE TO $3,000.00. I AM PLANNING ON PICKING UP THE VEHICLE ON MONDAY, MARCH 17, 2014 WHEN I WILL HAVE THE MONEY TO PAY THEM. I HEARD ABOUT CARS ENGINES SHUTTING OFF WHILE DRIVING ON THE RADIO (WTOP). I JUST WANTED TO REPORT HOW MY VEHICLE WAS HAVING THE SAME OR SIMILAR PROBLEM. I AM A BIT NERVOUS ABOUT DRIVING THIS VEHICLE IF THIS COULD POSSIBLE HAPPEN AGAIN. THE RADIO REPORT WAS ABOUT GM VEHICLES I HAVE A MERCURY AND THIS HAPPENED TO MY CAR.
NHTSA complaint #10569334 — an unverified report by a vehicle owner.
MY DAUGHTER HAS A 2002 MERCURY COUGAR AND IS RISKING HER LIFE AS WELL AS OTHERS LIVES EVERY TIME SHE GETS INSIDE THAT CAR. HER COUGAR HER BEEN HAVING ISSUES FOR MONTHS NOW, AND EVEN THOUGH WE HAVE SPENT HUNDREDS OF DOLLARS TRYING TO MAKE THE CAR SAFER FOR HER, NOTHING IS WORKING. OUR LAST STRAW WAS THREE DAYS AGO, WHEN THE CAR STALLED ON HER ON THE HIGHWAY. SHE WAS TRAVELING ABOUT 45 MILES PER HOUR, WHEN THE CAR STALLED AND SHUT OFF LEAVING HER STRANDED WAITING FOR THE TOW TRUCK. HER CAR, FOR MONTHS, HAS BEEN SURGING WHILE AT COMPLETE STOPS, AND HAS BEEN SHUTTING OFF WHILE AT A STAND STILL. WE'VE TRIED FIXING MANY THINGS, BUT NOTHING SEEMS TO BE FIXING THE ISSUE. AFTER DOING EXTENSIVE RESEARCH, I HAVE COME TO REALIZE THAT MANY OTHERS ARE HAVING THE SAME ISSUES. CAN SOMEONE DO SOMETHING ABOUT THIS PLEASE?? ITS CLEARLY AN ON-GOING ISSUE AND IS COSTING PEOPLE LOTS OF MONEY. HER CAR IS CURRENTLY BACK AT THE DEALERSHIP WHERE WE PURCHASED THE CAR, AND IS UNDERGOING DIAGNOSTICS. WE WERE ALREADY TOLD THAT HER CAR WAS NOT INCLUDED IN THE RECALL, AND WE WILL HAVE TO PAY FOR EVEN MORE WORK, OUT OF POCKET. PLEASE HELP.. WHY WAS IT NOT INCLUDED IN THE RECALL, SEEING THAT IT IS HAVING THE SAME PROBLEMS?!
NHTSA complaint #10560713 — an unverified report by a vehicle owner.
THE CAR GETS A STALLING SENSATION WHEN AT A RED LIGHT, OR A COMPLETE STANDSTILL. IT FEELS LIKE ITS STUTTERING AND UNABLE TO KEEP POWER. CHANGED EGR VALVE, 2 IDLE CONTROL CHANGES, ALONG WITH A TRANSMISSION FLUSH WAS DONE. NOTHING SEEMS TO BE FIXING THE ISSUE. THE CAR ACTS UP AND STALLS IN COLD TEMPERATURES. STALLED AT A RED LIGHT TWICE. HAS BEEN TAKEN TO DIFFERENT CAR SHOPS ON NUMEROUS OCCASIONS. NO ENGINE LIGHT COMES ON.
NHTSA complaint #10560461 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AS THE BATTERY, ENGINE, AND OIL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,600.
NHTSA complaint #10536556 — an unverified report by a vehicle owner.
MY VEHICLES BECAME TOTALLY DISABLED ON A VERY BUSY HIGHWAY WITH HEAVY AFTER HOURS RUSH HOUR TRAFFIC. THE MANIFOLD WHICH IS MADE OF PLASTIC BROKE WERE THE COOLANT TEMPERATURE SENSOR WAS BUILT IN, I ALSO NOTICED THAT A FEW SPARKPLUGS WERE FLOODED WITH COOLANT. I FOUND OUT THAT THERE WAS A LAWSUIT ON THESE VEHICLES BUT NO ONE KNEW ABOUT IT AND ONLY FLEET VEHICLES WERE COVERED AND NOT CIVILIAN VEHICLES. I WONDER IF THERE IS ANY CHANCE FOR ME TO SEEK A DEALERSHIP AND GET REIMBURSED FOR THESE DAMAGES.
NHTSA complaint #10521303 — an unverified report by a vehicle owner.
ON 5/19/2004 I HAD TO HAVE TOWED AND REPLACE DEFECTIVE CRACKED PLASTIC INTAKE MANIFOLD ON A 1997 MERCURY XR7 COUGAR AND HADN'T BEEN PREVIOUSLY INFORMED OF ANY RECALLS THEN RECENTLY I HAD TO REPLACE YET ANOTHER DEFECTIVE MANIFOLD (2ND CAR ) THIS SHOP INFORMED ME OF A CLASS ACTION THAT I SHOULD HAVE BEEN INFORMED OF PREVIOUSLY THAT SHOULD HAVE TAKEN CARE OF THE AUTO ABOVE HOWEVER AS THE NOTIFICATION PROGRAM NEVER NOTIFIED ME ON EITHER CAR.
NHTSA complaint #10486065 — an unverified report by a vehicle owner.
I WAS DRIVING MY 2002 COUGAR AND THE VEHICLE BEGAN TO LOSE POWER, THE CHECK ENGINE LIGHT AND THE FUEL LIGHT CAME ON. THE VEHICLE CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. I HAVE ALSO EXPERIENCED THE VEHICLE SURGING WHILE AT A COMPLETE STOP. I CONTACTED THE SERVICE MANAGER AT MY LOCAL DEALER AND THE ONLY RESOLUTION HE COULD PROVIDE ME WAS TO HAVE A TECHNICIAN DRIVE IT AND SEE IF IT WOULD HAPPEN AGAIN. EVEN THOUGH I EXPLAINED THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE ISSUE BY OTHER DRIVERS ON LINE, HE SAID THERE WAS NOTHING HE COULD DO. MY VIN NUMBER IS NOT INCLUDED IN THE RECALL "BATCH" OF VEHICLES. I COULD PAY THE $100 DIAG FEE IN THE EVENT MY VEHICLE DOES NOT REPEAT THE COMPLAINT. EITHER WAY, I WOULD BE PAYING FOR THE REPAIRS OUT OF POCKET.
NHTSA complaint #10467028 — an unverified report by a vehicle owner.
WHEN DRIVEN IT JERKS WHEN U TAKE OFF AND WHEN IT SHIFTS, AND IT MAKES A CLUNK NOISE WHEN I HIM HIT A BUMP IT IS SO BAD MY CAR GOES THE OTHER WAY THE REAR END.
NHTSA complaint #10460730 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED UPON STARTING THE VEHICLE. IN ADDITION, THE ENGINE EXHIBITED A LOSS OF POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY ELEVEN MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE SAME REPAIRS WOULD BE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V42100(FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 125,000. UPDATED 03/14/12
NHTSA complaint #10442276 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED UPON STARTING THE VEHICLE. IN ADDITION, THE ENGINE EXHIBITED A LOSS OF POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY ELEVEN MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE SAME REPAIRS WOULD BE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V42100(FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 125,000. UPDATED 03/14/12
NHTSA complaint #10442276 — an unverified report by a vehicle owner.