127 of the
2,646 complaints filed about the Mercury Mountaineer
are about the seats —
5% of everything owners reported.
The worst model year for it is 2008.
It happens every time I drive this vehicle. The ignition is lose, so the key jiggles and if their is too much bumping or shaking the key slightly moves and the seat and interior lights come on now I’ve tried Combat the issue with keeping the lights off on the interior and thought maybe I could turn off the seat function still haven’t figured that out yet
NHTSA complaint #11502548 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 MERCURY MOUNTAINEER. WHILE THE CONTACT'S WIFE WAS DRIVING 70 MPH, SHE DEPRESSED THE BRAKE PEDAL AND THE FRONT DRIVER'S SEAT STARTED TO SLIDE BACKWARDS AND THE INTERIOR LIGHTING ILLUMINATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER LOST CONTROL OF THE VEHICLE AS IT MADE A 360 DEGREE SPIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11292295 — an unverified report by a vehicle owner.
1ST WHILE DRIVING THE DRIVER'S SEAT CONTINUES TO MOVE BACK N FORTH FROM WAY BACK TO UP CLOSE DRIVING THIS VEHICLE WHILE THIS SEAT MOVES IS VERY DANGEROUS EVERYTIME I LOCK THE DOORS THEY UNLOCK N ONLY LOCK WHEN OFF
NHTSA complaint #11253752 — an unverified report by a vehicle owner.
WHEN I AM DRIVING THE CAR THE SEAT WILL MOVE BACK ON IT'S OWN VOLITION INTO EXIT POSITION. THIS HAPPENS WHEN IT GOES OVER A BUMP OR IF THE KEY IS JIGGLED IN THE IGNITION. IT HAPPENED IN MULTIPLE SITUATIONS LAST WEEK. VERY FRIGHTENING AS I HAVE TO SCRAMBLE TO REACH THE BRAKE AND ALSO MOVE THE SEAT BACK INTO POSITION. I HAVE TURNED OFF THE EASY EXIT OPTION SO THIS HAS STOPPED IT BUT IT UPSETS ME THAT I NO LONGER HAVE A FEATURE THAT I PAID FOR.
NHTSA complaint #11244504 — an unverified report by a vehicle owner.
WHILE DRIVING THE VEHICLE THE INTERIOR LIGHT TURNS ON AND THE SEAT MOVES BACK INTO THE PARK POSITION. THIS IS A SAFETY ISSUE AS IT IS DIFFICULT TO REACH THE PEDAL/BRAKE AND IT HAPPENS WITHOUT NOTICE. THERE IS NO RHYME OR REASON TO THIS PROBLEM. I HAVE SEEN MULTIPLE POSTS REGARDING THIS ISSUE AND DON'T SEE HOW IT CANNOT BE A RECALL FOR SAFETY REASONS
NHTSA complaint #11141363 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR LIGHTING ILLUMINATED AND THE DRIVER'S SEAT UNINTENTIONALLY MOVED BACKWARDS. THE CONTACT STATED THAT THE FAILURES OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 207,000.
NHTSA complaint #11131717 — an unverified report by a vehicle owner.
THE DRIVER SEAT MOTOR MESSED UP CAUSING THE TO BE STATIONARY. THE SEAT WONT MOVE FORWARD AND BACKWARD.THE AIR CONDITIONING ON THE DRIVER SIDE DOESN'T BLOW COLD , THE DASH AND RADIO LIGHTS BRIGHTEN AND DIM SPORADICALLY AND THE THIRD ROW SEATS DON'T WORK, THE GEAR STRIPPED OUT. ALSO, THE BUSHINGS ON THE FEONT AND REAR HAVE HAD TO BE REPLACED.
NHTSA complaint #11098075 — an unverified report by a vehicle owner.
INTERMITTENTLY, THE SEAT MOVES TO THE 'EASY EGRESS' POSITION WHILE THE CAR IS IN MOTION. THE DOME LIGHT COMES ON, AS IT WOULD IF YOU WERE GETTING OUT OF THE CAR. FROM READING THE MANY SIMILAR COMPLAINTS, I AGREE THAT IT HAPPENS WHEN BRAKING OR TURNING AND IT HAPPENS AT ALL SPEEDS. THIS STARTED HAPPENING ABOUT ONE MONTH AGO. NO ACCIDENT YET BUT IT'S VERY JARRING AND DANGEROUS.
NHTSA complaint #11079840 — an unverified report by a vehicle owner.
AFTER APPROXIMATELY 90,000 MILES THE DOME LIGHTS TURNED ON AND AUTOMATIC SEATS MOVE BACK WHILE DRIVING. THIS ISSUE PERSISTS AND OFTEN OCCURS SEVERAL TIMES. THERE ARE SEVERAL COMPLAINTS OF THIS ISSUE FOUND ONLINE. IT IS NOT DUE TO A HEAVY KEY CHAIN AS I ONLY HAVE THE FOB AND KEY ATTACKED. THIS IS A SAFETY ISSUE AS THE SEATS PULL THE DRIVER AWAY FROM THE PEDALS AND STEERING WHEEL. INVESTIGATE! RECALL!
NHTSA complaint #11052947 — an unverified report by a vehicle owner.
WHILE DRIVING MY CHILDREN TO SCHOOL THIS MORNING MY SEAT ADJUSTED ITSELF A COUPLE OF TIMES SO THAT I HAD A DIFFICULT TIME REACHING THE PEDALS UNTIL I COULD GET IT BACK TO THE PROPER POSITION. THIS HAS HAPPENED BEFORE BUT I THOUGHT IT WAS A "FLUKE". TODAY, WHEN I PICKED MY KIDS UP AND DROVE HOME IT HAPPENED 7 TIMES IN 3 MILES AND ALMOST CAUSED ME TO HIT A PEDESTRIAN. THIS HAPPENED ON A CITY STREET. I WAS UNABLE TO ISOLATE A "TRIGGER" TO THE MOVEMENT. ONE TIME I WAS GOING ABOUT 30 ON A STREET, ANOTHER TIME I WAS SLOWING DOWN TO A STOP SIGN AT A BUSY INTERSECTION.
NHTSA complaint #11044010 — an unverified report by a vehicle owner.
THE DRIVERS SEAT, WILL, WITHOUT WARNING, WHILE DRIVING ON THE INTERSTATE, AUTOMATICALLY START MOVING BACKWARDS TO IT'S DEFAULT POSITION. SOMETIMES THE INTERIOR LIGHT WILL COME ON SIMULTANEOUSLY. IN A PANIC, SO FAR, I HAVE BEEN ABLE TO STOP THE BACKWARD MOVEMENT BY GRABBING THE SEAT POSITION BUTTON AND FORCING IT TO MOVE BACK UP TO THE PRESET POSITION WHERE I HAVE BEEN ABLE TO GET MY FEET BACK ON THE PEDALS. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING FULL SPEED ON INTERSTATES, ON SIDE STREETS AND FRONTAGE ROADS AND EVERYTIME WITHOUT WARNING. ONE TIME, WHILE SITTING AT A STOP SIGN, I COULD NOT CATCH IT QUICKLY ENOUGH AND IT MOVED SO FAR BACK THAT MY FEET COULD NOT REACH ANY OF THE PEDALS! LUCKILY THAT TIME I WAS SITTING STILL. THIS HAS BEEN HAPPENING FOR THREE YEARS.
NHTSA complaint #10965781 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING 30 MPH, THE FRONT DRIVER'S SEAT AUTOMATICALLY RETRACTED BACKWARDS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ALSO, THE INTERIOR LIGHTING ILLUMINATED ON ITS OWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
NHTSA complaint #10917907 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SEAT ADJUSTED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE REPAIR WAS NOT MADE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 87,000. UPDATED 09/29/16*LJ THE CONSUMER STATED THE PISTON TYPE HOOD HOLDING SYSTEM FAILED. THE HOODCAME CRASHING DOWN.UPDATED 08/09/2017
NHTSA complaint #10895426 — an unverified report by a vehicle owner.
WHILE DRIVING, THE DRIVERS POWER SEAT WILL MOVE TO THE "OPEN DOOR POSITION" CAUSING MY FEET TO BE TOO FAR FROM THE PEDALS. THIS IS EXTREMELY DANGEROUS. I HAVE SEEN MANY REPORTS REGARDING THIS ISSUE.
NHTSA complaint #10876942 — an unverified report by a vehicle owner.
I ALSO HAVE THE SAME ISSUE WITH THE IGNITION CAUSING THE SEATS TO MOVE THE EASY EXIT POSITION. THIS HAPPENS CONSTANTLY WHILE DRIVING AND IS VERY UNSAFE. THE INTERIOR LIGHTS COME ON AS IF THE KEY WAS TURNED OFF AND REMOVED FROM THE IGNITION, ALSO CAUSING THE SEAT TO MOVE THE EXIT POSITION. WHEN THIS HAPPENS, I AM UNABLE TO REACH THE PEDALS AND SCRAMBLE TO CORRECT THE ISSUE. I SEE WHERE THIS IS HAPPENING TO QUITE A FEW OTHER OWNERS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED.
NHTSA complaint #10863318 — an unverified report by a vehicle owner.