Owners have filed 477 complaints
about the 1995 Mercury Villager with NHTSA between 1995 and 2016.
The largest single group is the engine & cooling.
Across this model's run it ranks 2 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Mercury Villager. 50 means typical for this
model; 100 means roughly double.
Severity — 73
14% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 3
2% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1995 compares with every other Mercury Villager
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
11.9%
25,000 – 49,999 miles
23.8%
50,000 – 74,999 miles
611.3%
75,000 – 99,999 miles
1630.2%
100,000 – 149,999 miles
2241.5%
150,000+ miles
611.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 1995peak 20Dec 2016
NHTSA investigations into the 1995 Mercury Villager
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA00014Opened 22 May 2000Closed 4 Jan 2001VEHICLE SPEED CONTROL:LINKAGES
FUEL TANK VENT HOSE LEAKAGE
PERIODIC EXPOSURE TO LIQUID GASOLINE MAY RESULT IN EXTRACTION OF ANTIDEGRADANTS FROM THE SUBJECT FUEL TANK VENT HOSE.HOSES WHICH HAVE SUFFERED LOSS OF ANTIDEGRADANTS CAN DEVELOP CRACKS IN AREAS OF HIGH STRAIN.FUEL MAY SPRAY OR DRIP FROM CRACKED VENT HOSES FOLLOWING TANK FILL.STARTING AT JOB#1 1998 MY (CALIFORNIA EMISSIONS VEHICLES) AND JOB#1 1999 MY (FEDERAL EMISSIONS VEHICLES), THE SUBJECT VENT HOSE COMPOSITION CHANGED FROM NITRILE RUBBER HOSES WITH CHLOROPRENE RUBBER COVERS (NBR/CR) TO FLUOROCARBON RUBBER HOSES WITH AN OUTER LAYER BLEND OF NBR/PVC.THE CHANGES WERE MADE TO IMPROVE HYDRACARBON...
SQ00008Opened 12 May 2000Closed 1 Apr 2002STRUCTURE
UNEXPECTED OPENING ON SLIDING DOOR
PE99077Opened 28 Dec 1999Closed 22 May 2000VEHICLE SPEED CONTROL:LINKAGES
FUEL TANK VENT HOSE LEAKAGE
EA99015Opened 29 Jun 1999Closed 18 Apr 2001VEHICLE SPEED CONTROL:LINKAGES
FUEL RAIL HOSE FITTING LEAKAGE
THE ENGINEERING ANALYSIS CLOSING REPORT COVERS 1993-1998 MERCURY VILLAGER AND NISSAN QUEST MINIVANS.THESE TWO MINIVANS SHARE A COMMON BODY PLATFORM AND POWER TRAIN.BASED ON THE LOW NUMBER OF REPORTED INCIDENTS AND THE ABSENCE OF A DEMONSTRABLE FAILURE TREND, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES IS NOT WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ENGINEERING CLOSING...
PE99013Opened 9 Feb 1999Closed 29 Jun 1999VEHICLE SPEED CONTROL:LINKAGES
FUEL RAIL HOSE FITTING LEAKAGE
SINCE SEPTEMBER 1998, ODI HAS RECEIVED SEVEN COMPLAINTS OF FUEL ODOR OR LEAKAGE IN 1994 THROUGH 1995 MERCURY VILLAGER VEHICLES.FOUR OF THE LEAKS HAVE BEEN TRACED TO A SHORT SECTION OF HOSE THAT CONNECTS THE FUEL SUPPLY TUBE TO THE REAR OF THE FUEL RAIL.INFORMAITON CONTAINED IN THE REPORTS INDICATE THAT THE PROBLEM MAY BE DIFFICULT TO DIAGNOSE, WITH SEVERAL OWNERS ALLEGING MULTIPLE DEALER SERVICE REPAIRS.ADVANCED COMPRESSION SET IS EVIDENT IN A HOSE REMOVED FROM THE MOST RECENT COMPLAINT VEHICLE.
EA96005Opened 30 May 1996Closed 29 May 1997ELECTRICAL SYSTEM
BATTERY EXPLOSIONS
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.AN ENGINEERING ANALYSIS CLOSING REPORT IS INCLUDED IN THE PUBLIC FILE.
Recalls on the 1995 Mercury Villager
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
00V419002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK, (2) THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND, (3) THERE IS SUBSEQUENTLY SIGNIFICANT HEATING OF THE FUEL TANK, THE FUEL IN THE TANK CAN EXPAND INTO THE VENT HOSE AND LEAK FUEL.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
96V253003
EXTERIOR LIGHTING:TAIL LIGHTS
THE REAR LAMP SOCKET MAY NOT ILLUMINATE BECAUSE THE METAL CAN IN THE LAMP SOCKET MOVES OR SEPARATES FROM THE PLASTIC SOCKET HOUSING.
Risk: THIS CAN RESULT IN MALFUNCTION OF THE STOP OR REAR RUNNING LAMPS. CENTER HIGH MOUNT STOP LAMP FUNCTION IS UNAFFECTED. REAR LAMP MALFUNCTION CAN RESULT IN FOLLOWING DRIVERS NOT BEING ALERTED TO THE SUBJECT VEHICLE'S PRESENCE OR INTENDED ACTIONS, PARTICULARLY IN THE CASE IN WHICH BOTH LAMPS HAVE MALFUNCTIONED.
96V089001
SEATS
AN OUT-OF-SPECIFICATION CONDITION IN THE SEAT CABLE ROLLER PULLEY ASSEMBLY CAN ALLOW THE CABLE THAT CONNECTS THE SEAT ADJUST LEVER TO THE LATCH TO BE PINCHED IN THE ROLLER ASSEMBLY.
Risk: CONSEQUENCE OF NON-COMPLIANCE: THIS CONDITION CAN PREVENT THE LATCH ON THE LEFT SIDE FROM FULLY ENGAGING THE SEAT RAIL. THIS DOES NOT COMPLY WITH THE REQUIREMENT OF FMVSS NO. 207, "SEATING SYSTEMS."
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200102539,378 units in Canada
Fuel System
On certain vehicles, cracks could develop in the fuel vent hose. If (1) the fuel tank is overfilled, not allowing excess fuel in the vent hose to flow back into the tank, (2) the vehicle is driven only a short distance after refueling and, (3) there is subsequently significant heating of the fuel tank, the fuel in the tank can expand into the vent hose and leak fuel. Fuel leakage in the presence of an ignition source can result in a fire. Correction: Fuel tank vent hose will be replaced.
Recall 199701211,193 units in Canada
Lights And Instruments
A REAR LAMP ON THESE VEHICLES MAY NOT ILLUMINATE BECAUSE THE METAL CAN IN THE LAMP SOCKET MOVES OR SEPARATES FROM THE PLASTIC SOCKET HOUSING. THIS CAN RESULT IN THE STOP/TAIL COMBINATION LAMP OR THE TURN SIGNAL LAMP NOT FUNCTIONING. THE CENTER HIGH MOUNTED STOP LAMP OPERATION IS NOT AFFECTED. CORRECTION: BOTH REAR LAMP SOCKET ASSEMBLIES WILL BE REPLACED WITH AN IMPROVED ASSEMBLY.
Recall 1996103543 units in Canada
Seats And Restraints
THESE VEHICLES MAY NOT COMPLY WITH C.M.V.S.S. 207 - ANCHORAGE OF SEATS AND 210 - SEAT BELT ASSEMBLY ANCHORAGES. CERTAIN SEAT ANCHORAGES ARE ATTACHED TO THE THIRD SEAT. THE SLIDING SEAT LATCH ON THIS SEAT MAY NOT FULLY ENGAGE AND THEREFORE THE SEAT MAY NOT SUSTAIN THE LOADS SPECIFIED IN THE STANDARDS. CORRECTION: THE ROLLER ASSEMBLY IN THE THIRD ROW SEAT ACTUATOR ASSEMBLY WILL BE REPLACED.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 180,000 milesBethlehem, PAFire
ENGINE AND ENGINE COOLING
I HAVE A 1995 MERCURY VILLAGER. ON 6/6/08 I HEARD A NOISE AND SAW AND PUFF OF SMOKE. I WENT TO CHECK IT AND SAW NOTHING. I DROVE IT HOME AND THE NEXT MORNING THE PASSENGER SEAT AND THE PASSENGER DOOR WERE BURNED UP. THE ENTIRE INSIDE WAS COVERED IN SMOKE. THE CAR WOULD NOT START, AND THE MECHANIC SAID THAT IT WAS WOULD BE TOO EXPENSIVE TO REPAIR CONSIDERING IT'S AGE AND CONDITION.
NHTSA complaint #10230451 — an unverified report by a vehicle owner.
at 13,000 milesPontiac, MIFire
VEHICLE SPEED CONTROL
MY MERCURY VILLAGER WHILE LOCK IN MY GARAGE AND DOOR LOCK WE SMELL SMOKE OUTSIDE OF GARAGE WE HAD NOT USED THE GARAGE EXCEPT WEEK AGO WE FOUND THE WINDOW CRACK FRONT ALSO VENTS FRONT WERE ALL MELTED MOST DAMAGE IS LOCATED BEHIND THE HEATER AND RADIO ALSO NEAR THE ACCELERATOR PEDAL THAT PART OF THE DASH WAS ALSO BURNT ALL THE WINDOWS WERE ALSO FULLY CLOSED! WE CALLED THE POLICE THEY HAD NO SIGNS OF FORCE ENTRY THEY ALSO DETERMINED THE FIRE STARTED INSIDE DASH BETWEEN THE HEATER CONTROL AND THE RADIO. THE VEHICLE HAS NEVER BEEN SERVICE OR HAD ANY ITEM REPAIR OR REPLACED AS LONG AS WE OWN THE VEHICLE.
NHTSA complaint #10191813 — an unverified report by a vehicle owner.
at 153,000 milesLafayette, INFire
ELECTRICAL SYSTEM:WIRING
DT: THE CONTACT STATED ON 9-8-05 HAD THE CRUISE CONTROL ON AT APPROXIMATELY 62 MPH AND SUDDENLY THE CAR STARTED COASTING. IT SLOWED DOWN. HE PULLED OVER AND STOPPED THE CAR. HE OPENED THE HOOD, AND THERE WAS A BIG FIRE ON THE DISTRIBUTOR AND IGNITION AREAS. ALL OF THE SIX WIRES MELTED. THE CONTACT HAD IT TOWED TO A WORKSHOP, AND THEY SAID HE SHOULD CALL THE FORD CUSTOMER SERVICE. THE CONTACT CALLED FORD, AND FORD SAID SOMEONE WOULD GET IN TOUCH WITH HIM. THE MECHANIC AT THE WORKSHOP TOLD FORD THAT IT SEEMED TO BE AN ELECTRICAL FIRE DUE TO THE ELECTRICAL SYSTEM WIRING MALFUNCTIONING. *AK THE CONSUMER CONTACTED THE MANUFACTURER. THEY OFFERED NO ASSISTANCE BECAUSE THERE WERE NO RECALLS UNDER THE VEHICLE'S VIN/.
NHTSA complaint #10135961 — an unverified report by a vehicle owner.
Bronx, NYCrash
VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED ALTHOUGH THE DRIVER'S FOOT WAS NOT ON THE ACCELERATOR PEDAL. *NM ON A SECOND OCCASION THE VEHICLE ACCELERATED AND THE CONSUMER HIT A PARKED VEHICLE. THE VEHICLE WENT INTO REVERSE AND BACKED INTO A GARAGE DOOR. *TC
NHTSA complaint #10101380 — an unverified report by a vehicle owner.
at 123,994 milesMobile, ALFire1 injured
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
MY 1995 MERCURY VILLAGER VAN THAT I PURCHASED 02-08-2004 (USED, AS IS) FROM ACE AUTO SALES IN MOBILE AL. CAUGHT ON FIRE ON A LONG BRIDGE GOING OVER WATER TO TAKE MY FRIEND TO WORK IT SHUT DOWN ON US WHILE WE WERE GOING AT LEAST 65MPH THE VAN STARTED SMOKING WE PULLED OVER JUMPED OUT AND IT EXPLODED 3 TIMES FIRE WAS SHOOTING FROM UP UNDER THE HOOD MY FRIEND STRUGGLED TO MY BABY OUT OF THE VAN BY THAT TIME IT EXPLODED AGAIN, THEY HAD TO DUCK DOWN BECAUSE MOTER OIL WAS SHOOTING OUT THEY COULD HAVE BEEN KILLED, THEY COULD HAVE FELL OVER THE BRIDGE!!!! WE HAD TO CALL THE FIRE DEPARTMEN BY THE TIME THEY GOT THERE THE FIRE WAS OUT MY FRIEND GOT BURNT TRYING TO PUT IT OUT WE HAD TO BECAUSE THE FIRE HAD SPREAD UNDER THE VAN BECAUSE OF THE OIL, THE GROUND WAS ON FIRE , I PAYED $1500 DWN AND $200 A MONTH FOR 2 1/2 MONTHS AND I HAVE NO CAR THE DEALER DOESN'T CARE THAT WE COULD HAVE BEEN KILLED AND HE DOESN'T CARE THAT IM A SINGLE PARENT WITH 5 CHILDREN AGES 9 MONTHS TO 14YRS AND ONE IS DISABLED THEY OFFERD NO HELP THEY TOOK MY MONEY THATS NOT EASY TO COME UP WITH WHEN YOU HAVE KIDS AND RAN WITH IT IM A POOR YOUNG WOMAN TRYING TO MAKE IT AND BECAUSE OF THE AS IS LAW I GET SHAFTED WHAT AM I SUPPOSE TO DO I CANT EVEN TAKE MY SICK DAUGHTER TO THE DOCTOR SHE HAD A STROKE WHEN SHE WAS 7YRS SHES 10 NOW AND SHES HAS A TRACHE AND IS IN AND OUT OF A WHEEL CHAIR SHE CANT USE HER LEFT SIDE OF HER BODY. I SEEN ON THE INTERNET THAT THE MERCURY VILLARGER HAD SOME RECALLS WHAT IM I GOING TO DO LIKE I SAID IM A STRUGGLING WOMAN .TRYING TO RAISE HER KIDS HOW AM I GOING TO GET THEM TO SCHOOL .
NHTSA complaint #10074654 — an unverified report by a vehicle owner.
at 123,994 milesMobile, ALFire1 injured
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY 1995 MERCURY VILLAGER VAN THAT I PURCHASED 02-08-2004 (USED, AS IS) FROM ACE AUTO SALES IN MOBILE AL. CAUGHT ON FIRE ON A LONG BRIDGE GOING OVER WATER TO TAKE MY FRIEND TO WORK IT SHUT DOWN ON US WHILE WE WERE GOING AT LEAST 65MPH THE VAN STARTED SMOKING WE PULLED OVER JUMPED OUT AND IT EXPLODED 3 TIMES FIRE WAS SHOOTING FROM UP UNDER THE HOOD MY FRIEND STRUGGLED TO MY BABY OUT OF THE VAN BY THAT TIME IT EXPLODED AGAIN, THEY HAD TO DUCK DOWN BECAUSE MOTER OIL WAS SHOOTING OUT THEY COULD HAVE BEEN KILLED, THEY COULD HAVE FELL OVER THE BRIDGE!!!! WE HAD TO CALL THE FIRE DEPARTMEN BY THE TIME THEY GOT THERE THE FIRE WAS OUT MY FRIEND GOT BURNT TRYING TO PUT IT OUT WE HAD TO BECAUSE THE FIRE HAD SPREAD UNDER THE VAN BECAUSE OF THE OIL, THE GROUND WAS ON FIRE , I PAYED $1500 DWN AND $200 A MONTH FOR 2 1/2 MONTHS AND I HAVE NO CAR THE DEALER DOESN'T CARE THAT WE COULD HAVE BEEN KILLED AND HE DOESN'T CARE THAT IM A SINGLE PARENT WITH 5 CHILDREN AGES 9 MONTHS TO 14YRS AND ONE IS DISABLED THEY OFFERD NO HELP THEY TOOK MY MONEY THATS NOT EASY TO COME UP WITH WHEN YOU HAVE KIDS AND RAN WITH IT IM A POOR YOUNG WOMAN TRYING TO MAKE IT AND BECAUSE OF THE AS IS LAW I GET SHAFTED WHAT AM I SUPPOSE TO DO I CANT EVEN TAKE MY SICK DAUGHTER TO THE DOCTOR SHE HAD A STROKE WHEN SHE WAS 7YRS SHES 10 NOW AND SHES HAS A TRACHE AND IS IN AND OUT OF A WHEEL CHAIR SHE CANT USE HER LEFT SIDE OF HER BODY. I SEEN ON THE INTERNET THAT THE MERCURY VILLARGER HAD SOME RECALLS WHAT IM I GOING TO DO LIKE I SAID IM A STRUGGLING WOMAN .TRYING TO RAISE HER KIDS HOW AM I GOING TO GET THEM TO SCHOOL .
NHTSA complaint #10074654 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 198,000 milesMaryville, TN
FUEL/PROPULSION SYSTEM
THERE IS A VERY BAD FUEL SMELL INSIDE THE VAN!
NHTSA complaint #10934385 — an unverified report by a vehicle owner.
at 150,000 milesSimpsonville, SC
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1995 MERCURY VILLAGER. THE CONTACT STATED THAT THE VEHICLE EMITTED STRONG FUEL FUMES FROM OUTSIDE AND INSIDE THE VEHICLE. THE SMELL WAS AFFECTING THE CONTACT WHILE OPERATING THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V419002 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10683143 — an unverified report by a vehicle owner.
at 180,000 milesBethlehem, PAFire
ENGINE AND ENGINE COOLING
I HAVE A 1995 MERCURY VILLAGER. ON 6/6/08 I HEARD A NOISE AND SAW AND PUFF OF SMOKE. I WENT TO CHECK IT AND SAW NOTHING. I DROVE IT HOME AND THE NEXT MORNING THE PASSENGER SEAT AND THE PASSENGER DOOR WERE BURNED UP. THE ENTIRE INSIDE WAS COVERED IN SMOKE. THE CAR WOULD NOT START, AND THE MECHANIC SAID THAT IT WAS WOULD BE TOO EXPENSIVE TO REPAIR CONSIDERING IT'S AGE AND CONDITION.
NHTSA complaint #10230451 — an unverified report by a vehicle owner.
at 155,000 milesMartinsville, NJ
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 1995 MERCURY VILLAGER. WHILE IDLING, THE CONTACT SMELLED FUEL IN THE PASSENGER COMPARTMENT COMING FROM THE FRONT VENTS. THE VEHICLE HAS NOT YET BEEN DIAGNOSED. THE CURRENT MILEAGE WAS 163,000 AND FAILURE MILEAGE WAS 155,000. UPDATED 02-14-08. *KB THE CONSUMER STATED A RECALL HAD BEEN ISSUED IN 2001, FOR THE SAME PROBLEM SHE EXPERIENCED, HOWEVER HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. UPDATED .
NHTSA complaint #10214287 — an unverified report by a vehicle owner.
at 43,441 milesDeerfield Beach, FL
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 1995 MERCURY VILLAGER. IN FEBRUARY OF 2001, THE FUEL SYSTEM WAS REPLACED BECAUSE IT WAS LEAKING GASOLINE. ON AUGUST 8, 2007, SHE NOTICED FUEL LEAKING FROM HER VEHICLE WHILE PARKED IN THE DRIVEWAY. THE LEAKING CONTINUED UNTIL THE FUEL LEVEL WAS LOWER THAN THE FILLER TUBE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY STATED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED AGAIN. SAFETY RECALL NUMBER 00V419002 (FUEL SYSTEM: GASOLINE: STORAGE: TANK ASSEMBLY) DOES NOT APPLY TO THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 87,829 AND FAILURE MILEAGE WAS 43,441.
NHTSA complaint #10199660 — an unverified report by a vehicle owner.
at 13,000 milesPontiac, MIFire
VEHICLE SPEED CONTROL
MY MERCURY VILLAGER WHILE LOCK IN MY GARAGE AND DOOR LOCK WE SMELL SMOKE OUTSIDE OF GARAGE WE HAD NOT USED THE GARAGE EXCEPT WEEK AGO WE FOUND THE WINDOW CRACK FRONT ALSO VENTS FRONT WERE ALL MELTED MOST DAMAGE IS LOCATED BEHIND THE HEATER AND RADIO ALSO NEAR THE ACCELERATOR PEDAL THAT PART OF THE DASH WAS ALSO BURNT ALL THE WINDOWS WERE ALSO FULLY CLOSED! WE CALLED THE POLICE THEY HAD NO SIGNS OF FORCE ENTRY THEY ALSO DETERMINED THE FIRE STARTED INSIDE DASH BETWEEN THE HEATER CONTROL AND THE RADIO. THE VEHICLE HAS NEVER BEEN SERVICE OR HAD ANY ITEM REPAIR OR REPLACED AS LONG AS WE OWN THE VEHICLE.
NHTSA complaint #10191813 — an unverified report by a vehicle owner.
at 129,434 milesAppleton, WI
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*- THE CONTACT STATED THAT WHILE PARKING THE 1995 MERCURY VILLAGER HE ATTEMPTED TO SHUT THE VEHICLE OFF BUT COULD NOT. THE CONTACT WAS ABLE TO TAKE THE KEYS OUT THE IGNITION, BUT THE VEHICLE CONTINUED TO RUN WITHOUT THE KEY BEING IN THE IGNITION. IN ORDER TURN OFF THE POWER OF THE VEHICLE THE CONTACT HAD TO DISCONNECT THE DISTRIBUTOR WIRE. THE FAILURE AND CURRENT MILEAGE WERE BOTH 129434.
NHTSA complaint #10184971 — an unverified report by a vehicle owner.
at 92,000 milesLouisville, KY
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THE ENGINE STALLED AND WOULD NOT RESTART AFTER REVERSING OUT OF A DRIVEWAY. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WAS PUT IN DRIVE PRIOR TO THE STALLING. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE END OF THE CRANKSHAFT SNAPPED OFF AND THE ENGINE NEEDED TO BE REPLACED. UPDATED 9/20/2006 -
NHTSA complaint #10166858 — an unverified report by a vehicle owner.
at 100,000 milesCentereach, NY
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT*: THE CONTACT STATED THE SMELL OF GASOLINE IS OFTEN PRESENT INSIDE THE VEHICLE. THERE IS A NHTSA RECALL, # 00V419002, REGARDING THE FUEL TANK ASSEMBLY. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIR.
NHTSA complaint #10151510 — an unverified report by a vehicle owner.
at 139,580 milesValrico, FL
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT*: THE CONTACT STATED THERE WAS AN ODOR OF GAS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THERE WERE CRACKS IN THE VENT HOSE. THERE IS A NHTSA RECALL, # 00V419002, REGARDING THE TANK ASSEMBLY. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
NHTSA complaint #10151457 — an unverified report by a vehicle owner.
at 144,110 milesFenton, MO
EXTERIOR LIGHTING
DT*: THE CONTACT STATED DURING A STATE INSPECTION THE BRAKE AND RUNNING LIGHTS CONTINUALLY FAILED TO ILLUMINATE. ALTHOUGH, THE BULBS WERE REPLACED SIX TIMES THE LIGHTS CONTINUED FAILING. THE FUSES WERE INSPECTED, BUT WERE NOT THE REASON FOR THE FAILURES. THERE IS A NHTSA RECALL, # 96V253003, REGARDING THE TAIL LIGHTS. THE VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATE 3/9/2006 -
NHTSA complaint #10150414 — an unverified report by a vehicle owner.
at 141,000 milesCaliente, CA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD STUDS BROKEN. I FOUND IT WHEN I WANTED TO REPLACE THE EXHAUST MANIFOLD GASKET. IN CANADA, THEY HAVE WORKED AOUT A FIX FOR THE STUDS BROKING WITH FORD WHY CAN'T WE THIS FIXED FOR FREE.
NHTSA complaint #10145099 — an unverified report by a vehicle owner.
Aurora, CO
FUEL SYSTEM, GASOLINE
STRONG SMELL OF GASOLINE IN PASSENGER COMPARTMENT. PROBLEM COMES AND GOES. MECHANICS DO NOT KNOW WHY. I CALLED THE DEALER BUT THEY (3037611560) STATED THAT MY VEHICLE'S VIN NUMBER WASN'T AMONG THOSE RECALLED FOR THE SAME PROBLEM.
NHTSA complaint #10143540 — an unverified report by a vehicle owner.
at 60,000 milesWest Pittsburg, PA
VEHICLE SPEED CONTROL
WHILE PULLING IN TO OUR GARAGE, MY FOOT WAS NOT ON THE GAS PEDAL, AND THE VAN ACCELERATED. I PUSHED THE BRAKE BUT THE VAN DID NOT STOP. THE VAN CRASHED IN TO THE BACK OF OUR GARAGE, MOVING THE HOUSE OFF OF THE CEMENT BLOCK. VAN IS CURRENTLY AT THE DEALERSHIP AND I WAS TOLD THAT "IT WILL GO TO SERVICE ON MONDAY FOR DIAGNOSTICS". I AM SCARED TO DRIVE THIS VEHICLE AGAIN. I HAVE TWO SMALL CHILDREN AND IF THIS HAD HAPPENED ANYWHERE ELSE, THE ACCIDENT COULD HAVE BEEN MORE SEVERE/FATAL. I AM COMPLETING THIS REPORT IN HOPES THAT SOMEONE CAN LOOK IN TO THIS PROBLEM (I'VE READ OTHER CASES WITH THIS SAME PROBLEM) BECAUSE I AM SCARED TO DRIVE THE VEHICLE ANY LONGER. I'M HOPING THAT SOMEONE CAN HELP BEFORE SOMETHING WORSE HAPPENS.
NHTSA complaint #10136860 — an unverified report by a vehicle owner.
at 113,989 milesWarner Robins, GA
FUEL SYSTEM, OTHER
IN VERY HIGH TEMPERATURES, MY VAN STALLS AND EVENTUALLY SPLATTERS AND QUITS. THIS HAS HAPPENED ON THREE OCASSIONS WITH MY WIFE AND ONCE WITH ME AND BECAUSE IT STALLS, THE STEERING GETS REALLY HARD AND ALMOST CAUSED ME TO RUN INTO ANOTHER VEHICLE AT A STOP LIGHT.
NHTSA complaint #10136868 — an unverified report by a vehicle owner.
at 153,000 milesLafayette, INFire
ELECTRICAL SYSTEM:WIRING
DT: THE CONTACT STATED ON 9-8-05 HAD THE CRUISE CONTROL ON AT APPROXIMATELY 62 MPH AND SUDDENLY THE CAR STARTED COASTING. IT SLOWED DOWN. HE PULLED OVER AND STOPPED THE CAR. HE OPENED THE HOOD, AND THERE WAS A BIG FIRE ON THE DISTRIBUTOR AND IGNITION AREAS. ALL OF THE SIX WIRES MELTED. THE CONTACT HAD IT TOWED TO A WORKSHOP, AND THEY SAID HE SHOULD CALL THE FORD CUSTOMER SERVICE. THE CONTACT CALLED FORD, AND FORD SAID SOMEONE WOULD GET IN TOUCH WITH HIM. THE MECHANIC AT THE WORKSHOP TOLD FORD THAT IT SEEMED TO BE AN ELECTRICAL FIRE DUE TO THE ELECTRICAL SYSTEM WIRING MALFUNCTIONING. *AK THE CONSUMER CONTACTED THE MANUFACTURER. THEY OFFERED NO ASSISTANCE BECAUSE THERE WERE NO RECALLS UNDER THE VEHICLE'S VIN/.
NHTSA complaint #10135961 — an unverified report by a vehicle owner.
at 96,000 milesStaten Island, NY
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT: CALLER SAID THERE IS A RECALL ON HER YEAR, MAKE, AND MODEL BUT NOT ON HER VEHICLE. THE RECALL #00V419002, FUEL TANK VENT HOSE LEAKAGE. DEALER HAS NOT BEEN CONTACTED YET. MANUFACTURER SAID HER VEHICLE IS NOT INCLUDED IN THE RECALL. CALLER HAS BEEN HAVING THIS PROBLEM FOR ABOUT A YEAR. SHE SAID IT IS GETTING WORSE. CALLER WAS NEVER CONTACTED ABOUT RECALL.*AK
NHTSA complaint #10128862 — an unverified report by a vehicle owner.
at 75,246 milesMarengo, OH
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
VEHICLE GEAR SHIFT APPEARS TO GO INTO PARK, HOWEVER THE TRANSMISSION IS NOT REALLY IN PARK, THUS CAUSING THE VEHICLE TO ROLL, POSSIBLY WHEN NO ONE IS INSIDE THE VEHICLE. IN ADDITION, THIS CONDITION CAN CAUSE THE DRIVER TO BE STRANDED BECAUSE THE CAR WILL NOT RESTART DUE TO IT NOT BEING ENGAGED IN THE PARK POSITION.
NHTSA complaint #10116315 — an unverified report by a vehicle owner.
at 75,246 milesMarengo, OH
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE GEAR SHIFT APPEARS TO GO INTO PARK, HOWEVER THE TRANSMISSION IS NOT REALLY IN PARK, THUS CAUSING THE VEHICLE TO ROLL, POSSIBLY WHEN NO ONE IS INSIDE THE VEHICLE. IN ADDITION, THIS CONDITION CAN CAUSE THE DRIVER TO BE STRANDED BECAUSE THE CAR WILL NOT RESTART DUE TO IT NOT BEING ENGAGED IN THE PARK POSITION.
NHTSA complaint #10116315 — an unverified report by a vehicle owner.
at 168,000 milesSaint Petersburg, FL
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S AUTOMATIC SEAT BELT FAILED TO FUNCTION AS IT WAS DESIGNED. SEAT BELT HAD TO BE MANUALLY PLACED IN THE RELEASE AND RETRACT POSITION. THE SEAT BELT MOTOR MADE A GRINDING NOISE WHEN THIS OCCURRED.
NHTSA complaint #10114898 — an unverified report by a vehicle owner.
at 72,000 milesOAK Park, MI
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
1995 MERCURY VILLAGER BOUGHT USED IN JULY 2004, WITH 70,000 MILES. EXHAUST NOISE STARTED 2 MONTHS LATER. MECHANIC INFORMED ME THAT IT'S A WELL KNOWN PROBLEM WITH ALL OF THESE VEHICLES -- THE EXHAUST MANIFOLD BOLTS BREAK. SUCH A COMMON PROBLEM AND SO WELL KNOWN, YET THERE'S NO RECALL???!?!??! WHO IS LOOKING OUT FOR THE CONSUMER?
NHTSA complaint #10105612 — an unverified report by a vehicle owner.
Bronx, NYCrash
VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED ALTHOUGH THE DRIVER'S FOOT WAS NOT ON THE ACCELERATOR PEDAL. *NM ON A SECOND OCCASION THE VEHICLE ACCELERATED AND THE CONSUMER HIT A PARKED VEHICLE. THE VEHICLE WENT INTO REVERSE AND BACKED INTO A GARAGE DOOR. *TC
NHTSA complaint #10101380 — an unverified report by a vehicle owner.
at 95,000 milesKansas City, MO
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE CONSUMER BEGAN TO HEAR EXHAUST NOISES AND SMELLED EXHAUST GASES IN THE PASSENGER COMPARTMENT. THE MECHANIC ADVISED THE CONSUMER THAT THE EXHAUST MANIFOLD STUD(S) WERE BROKEN. THE TOTAL BILL WOULD HAVE BEEN APPROXIMATELY $1,000. THROUGH THE INTERNET, THE CONSUMER DETERMINED THAT THIS WAS A COMMON PROBLEM WITH THE VEHICLE. FORD INFORMED THE CONSUMER THAT IT WASN'T THEIR PROBLEM AS THE VEHICLE WAS OUT OF WARRANTY AND WAS NOT A PART OF RECALL. *NM THE EXHAUST GASES LEAKED AT THE ENGINE. *SC
NHTSA complaint #10095557 — an unverified report by a vehicle owner.
Wernersville, PA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
ALWAYS HAVE A GAS ODOR IN THE CAR
NHTSA complaint #10090505 — an unverified report by a vehicle owner.
Antelope, CA
VEHICLE SPEED CONTROL
VERY STRONG SMELLING GAS FUMES INSIDE PASSENGER COMPARTMENT WHEN HEATER IS TURNED ON. WHILE DRIVING THE SPEED GAUGE WILL STOP WORKING AND THE CHECK ENGINE LIGHT WILL COME ON. BRAKES MAKE A GRINDING NOISE EVEN AFTER BEING REPLACED. CV BOOT IS LEAKING AND CRACKED. DRIVER SIDE AUTO-SEAT BELT SOMETIMES FAILS TO GO UP AND DOWN. REAR WINDSHIELD WIPER GETS STUCK IN UP POSITIONS WHEN TRING TO USE IT.
NHTSA complaint #10080599 — an unverified report by a vehicle owner.