Owners have filed 90 complaints
about the 2000 Mercury Villager with NHTSA between 2000 and 2015.
The largest single group is the acceleration & cruise control.
Across this model's run it ranks 3 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 20
Against the median year of the Mercury Villager. 50 means typical for this
model; 100 means roughly double.
Severity — 100
30% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 71
42% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2000 compares with every other Mercury Villager
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
37.0%
10,000 – 24,999 miles
49.3%
25,000 – 49,999 miles
1944.2%
50,000 – 74,999 miles
818.6%
75,000 – 99,999 miles
818.6%
100,000 – 149,999 miles
12.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2000peak 9Jan 2015
NHTSA investigations into the 2000 Mercury Villager
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE04020Opened 26 Feb 2004Closed 24 Jun 2004EXTERIOR LIGHTING:HEADLIGHTS
FAILING HEADLIGHTS
NISSAN AND FORD FOUND THAT THE ORIGINAL EQUIPMENT HEADLIGHT STAINLESS STEEL BULB TERMINALS MAY OVER TIME CAUSE ELEVATED CONTACT RESISTANCE AND OVERHEAT THE ELECTRICAL CONNECTOR HOUSING.THIS CAN RESULT IN A HEADLIGHT FLICKERING, BULB OUTAGE AND HEAT DEFORMATION TO THE HEADLIGHT CONNECTOR.IN APRIL 1999, THE SUPPLIER OF THE HEADLIGHT FOR NISSAN AND FORD CHANGED TO A BULB USING THE STAINLESS STEEL TERMINALS THAT DID NOT MEET ORIGINAL SPECIFICATIONS.ON JULY 17, 2000, THE SUPPLIER BEGAN USING A BULB MEETING THE VEHICLE MANUFACTURER'S SPECIFICATIONS.THIS PROBLEM CAN AFFECT INDEPENDENTLY EITHER HEADLI...
Recalls on the 2000 Mercury Villager
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
00V292001
STEERING:RACK AND PINION
VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.
Risk: THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.
00V228001
SEAT BELTS
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 76,000 milesBedford, INFire
ELECTRICAL SYSTEM
LEFT A FRIENDS HOUSE DROVE 1/3 OF A MILE VAN WAS ON FIRE PULLED OVER TO SIDE OF RODE WAS SMOKING/ TOTALING ENGULFED IN FLAMES AFTER ABOUT 10-15 MINUTES THE VAN WAS A TOTAL LOSS. IT WAS A 2000 VILLAGER COULD THIS BE THE SAME AS THE WINDSTAR.? THE CAR HAD BEEN SITTING IDLE IN DRIVE WAY FOR APP. 3HRS BEFORE THIS INCIDENT..
NHTSA complaint #10287334 — an unverified report by a vehicle owner.
at 8,000 milesRoswell, GACrash1 injured
AIR BAGS:FRONTAL
I WAS INVOLVED IN AN ACCIDENT WHILE TRAVELING AT ABOUT 45 MPH. I HIT ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF ME. NO AIR BAGS DEPLOYED.
NHTSA complaint #10232141 — an unverified report by a vehicle owner.
Waterloo, NYCrash2 injured
AIR BAGS:FRONTAL
DT: ON 5/17/05 WHILE ON THE WAY TO WORK AN ACCIDENT OCCURRED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE IS EQUIPPED WITH PASSENGER AND DRIVER AIR BAGS. THE AIR BAG LIGHT WAS NOT ON. THE AIR BAG LIGHT HAS NEVER CAME ON. THERE WERE NO RECALLS ON THE VEHICLE AS FAR AS THE OWNER KNOWS. THE VEHICLE WAS TRAVELING ABOUT 50 MPH WHILE ON HIGHWAY. THERE WAS A VEHICLE IN FRONT OF THE OWNER'S CAR WHO STOPPED COMPLETELY AND THEN OWNER HIT THE OTHER VEHICLE IN THE REAR END. THE IMPACT WAS FRONTAL TO THE OWNER'S VEHICLE. THERE WERE NO PREVIOUS PROBLEMS WITH THE VEHICLE. THERE WERE INJURIES. THERE WERE INJURIES TO THE PASSENGER'S CHEST, NECK AND BACK. THERE WAS A POLICE REPORT FILED. THE VEHICLE MANUFACTURER HAS NOT BEEN CONTACTED. THE VEHICLE WAS A TOTAL LOSS. THE OCCUPANTS WERE WEARING SEAT BELTS. *NM
NHTSA complaint #10128306 — an unverified report by a vehicle owner.
Anthem, AZCrash1 injured
AIR BAGS
DRIVER WAS GOING DOWN HILL WHEN ALL OF A SUDDEN SHE PASSED OUT. SHE THEN NOTICED THAT SHE HAD HIT A LIGHT POLE, AND THE AIR BAGS DID NOT DEPLOY, AS WELL AS THE SEAT BELT DID NOT RESTRAIN HER, WHICH CAUSED HER TO HIT THE STEERING WHEEL.
NHTSA complaint #10113440 — an unverified report by a vehicle owner.
Anthem, AZCrash1 injured
SEAT BELTS:FRONT
DRIVER WAS GOING DOWN HILL WHEN ALL OF A SUDDEN SHE PASSED OUT. SHE THEN NOTICED THAT SHE HAD HIT A LIGHT POLE, AND THE AIR BAGS DID NOT DEPLOY, AS WELL AS THE SEAT BELT DID NOT RESTRAIN HER, WHICH CAUSED HER TO HIT THE STEERING WHEEL.
NHTSA complaint #10113440 — an unverified report by a vehicle owner.
at 81,544 milesBoonville, MOCrash1 injured
SEATS:MID/REAR ASSEMBLY
THE CONSUMER WAS INVOLVED IN A HEAD ON COLLISION WHICH CAUSED THE SECOND ROW PASSENGER SEAT TO DISLODGE FROM THE FLOOR. THE AIR BAGS DEPLOYED DURING THIS ACCIDENT. *NM
NHTSA complaint #10057619 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 108,722 milesTwin Falls, ID
SEAT BELTS
SEAT BELTS ON 2000 MERCURY VILLAGER ESTATE HAVE LOCKED UP AND WILL NOT RELEASE. CALLED FORD CUSTOMER RELATIONS REGARDING ISSUE AND THEY ARE STATING THEY HAVE NO KNOW ISSUE OR RECALL WITH SEAT BELTS LOCKING UP. REAR SEAT BELTS ARE THE ONES AFFECTED. FORD CUSTOMER RELATIONS IS STATING IT IS OUT OF WARRANTY SO I WILL BE RESPONSIBLE FOR FIXING VEHICLE.
NHTSA complaint #10679246 — an unverified report by a vehicle owner.
at 90,000 milesDearbrrn, MI
SEAT BELTS
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) EVENT- EVERY TIME THE FRONT SEAT BELTS ARE USED. FAILURE- SEAT BELTS DO NOT PROBERLY RETRACT AFTER EACH USE. SUBSUQUENT DRIVERS AND PASSENGERS WHO USE THE VEHICLE THEN USE THE SEAT BELTS THINK THEY ARE SAFELY BUCKLED INTO THEIR SEAT---BUT GUESS WHAT!?!--- THEY AREN'T BUCKLED SAFELY AT ALL BECAUSE 12-18" OF UNRETRACTED SEATBELT IS STILL STUCK IN THE SPACE BETWEEN THE DOOR AND THE DOOR FRAME! ENGINEERS EVEN HAVE A NAME FOR IT, "LAZY RETRACTION". AUTO MAKERS KNOW ABOUT IT, THE GOVERNMENT KNOWS ABOUT IT, BUT NOBODY DOES ANYTHING ABOUT IT. MY OLD DODGE CARAVAN DID IT AFTER 70,000 MILES AND NOW MY MERCURY VILLAGER/NISSAN QUEST STARTED DOUNG IT AFTER 90,000 MILES. CORRECT FAILURE- LECTURE THE [XXX] OUT OF MY WIFE, KIDS AND ANBODY WHO WILL LISTEN ABOUT THE USE OF [XXX], DEFECTIVE SEATBELTS THAT NO LONGER RETRACT SO THAT THEY DON'T THINK THEY ARE SAFELY BUCKLED WHEN THEY ARE NOT! NOBODY WIL EVER CONVINCE ME THIS HASN'T CAUSED INJURIES AND PROBABLY COST LIVES.
NHTSA complaint #10331352 — an unverified report by a vehicle owner.
at 76,000 milesBedford, INFire
ELECTRICAL SYSTEM
LEFT A FRIENDS HOUSE DROVE 1/3 OF A MILE VAN WAS ON FIRE PULLED OVER TO SIDE OF RODE WAS SMOKING/ TOTALING ENGULFED IN FLAMES AFTER ABOUT 10-15 MINUTES THE VAN WAS A TOTAL LOSS. IT WAS A 2000 VILLAGER COULD THIS BE THE SAME AS THE WINDSTAR.? THE CAR HAD BEEN SITTING IDLE IN DRIVE WAY FOR APP. 3HRS BEFORE THIS INCIDENT..
NHTSA complaint #10287334 — an unverified report by a vehicle owner.
at 8,000 milesRoswell, GACrash1 injured
AIR BAGS:FRONTAL
I WAS INVOLVED IN AN ACCIDENT WHILE TRAVELING AT ABOUT 45 MPH. I HIT ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF ME. NO AIR BAGS DEPLOYED.
NHTSA complaint #10232141 — an unverified report by a vehicle owner.
at 40,000 milesRoswell, GA
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE A/C STOPPED WORKING.
NHTSA complaint #10232143 — an unverified report by a vehicle owner.
Gastonia, NC
STRUCTURE
WE HAVE VERY LITTLE MILEAGE ON OUR MERCURY VILLAGER SPORT VAN AND THE PAINT IS CHIPPING. APPARENTLY, THIS SHOULD NOT BE HAPPENING. IT ACTUALLY NEEDS A COMPLETE PAINT JOB. WE HAVE NEVER HAD A VEHICLE DO THIS. IT WILL RUST IF THIS IS NOT TAKEN CARE OF. WE ONLY HAVE APP. 68,000 MILES ON A 2000 YEAR CAR.
NHTSA complaint #10192356 — an unverified report by a vehicle owner.
at 88,168 milesBroken Arrow, OK
VEHICLE SPEED CONTROL
STICKY ACCELERATOR PEDAL ON 2000 MERCURY VILLAGER. STICKS ABOUT HALF THE TIME CAUSING ABRUPT SURGE INTO TRAFFIC AND DISLODGING OF OCCUPANTS.
NHTSA complaint #10182895 — an unverified report by a vehicle owner.
Muskegon, MI
VEHICLE SPEED CONTROL
TL*- THE CONTACT STATED THAT HER 2000 MERCURY VILLAGER HAS ACCELERATION PROBLEMS. WHEN AT A COMPLETE STOP OR AT A LOW SPEED, WHEN SHE TRIED TO ACCELERATE, THE VEHICLE WILL NOT ACCELERATE AS EXPECTED. THE CONTACT STATED THAT SHE HAS TO PUT THE FOOT COMPLETELY TO THE FLOOR FOR THE VEHICLE TO ACCELERATE. SHE HAS REPLACED THE THROTTLE BODY TWICE SINCE SHE OWNED THE VEHICLE. SHE STATED THAT SHE HAD SEVERAL CLOSE CALLS, ALMOST RESULTING IN SEVERAL CRASHES. ALSO, THE STABILIZING LINK WAS CAUSING PROBLEMS WITH THE STEERING. WHEN SHE TURNED LEFT OR RIGHT THERE WAS A NOISE COMING FROM THE FRONT END OF THE DRIVER SIDE WHEEL. IF SHE HIT A HOLE THE VEHICLE MADE A LOUD CLUNKY NOISE. THE CONTACT HAD THE STABILIZER BAR REPAIRED 2/1/07, AND SHE HAS HAD THREE TIRES REPLACED. THE CONTACT STATED THAT DEALERSHIP SAID THE STABILIZER BAR WAS THE CAUSE OF THE TIRES WEARING OUT SO QUICKLY. THERE HAVE BEEN 6 OCCURENCES OF THIS FAILURE.
NHTSA complaint #10181341 — an unverified report by a vehicle owner.
Muskegon, MI
SUSPENSION:FRONT:STABILIZER BAR
TL*- THE CONTACT STATED THAT HER 2000 MERCURY VILLAGER HAS ACCELERATION PROBLEMS. WHEN AT A COMPLETE STOP OR AT A LOW SPEED, WHEN SHE TRIED TO ACCELERATE, THE VEHICLE WILL NOT ACCELERATE AS EXPECTED. THE CONTACT STATED THAT SHE HAS TO PUT THE FOOT COMPLETELY TO THE FLOOR FOR THE VEHICLE TO ACCELERATE. SHE HAS REPLACED THE THROTTLE BODY TWICE SINCE SHE OWNED THE VEHICLE. SHE STATED THAT SHE HAD SEVERAL CLOSE CALLS, ALMOST RESULTING IN SEVERAL CRASHES. ALSO, THE STABILIZING LINK WAS CAUSING PROBLEMS WITH THE STEERING. WHEN SHE TURNED LEFT OR RIGHT THERE WAS A NOISE COMING FROM THE FRONT END OF THE DRIVER SIDE WHEEL. IF SHE HIT A HOLE THE VEHICLE MADE A LOUD CLUNKY NOISE. THE CONTACT HAD THE STABILIZER BAR REPAIRED 2/1/07, AND SHE HAS HAD THREE TIRES REPLACED. THE CONTACT STATED THAT DEALERSHIP SAID THE STABILIZER BAR WAS THE CAUSE OF THE TIRES WEARING OUT SO QUICKLY. THERE HAVE BEEN 6 OCCURENCES OF THIS FAILURE.
NHTSA complaint #10181341 — an unverified report by a vehicle owner.
at 45,000 milesTinton Falls, NJ
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2000 MERCURY VILLAGER HAS COMMON PROBLEM OF GAS PEDAL STICKING AND SPEEDOMETER OUTAGE. BOTH OF THESE ARE SAFETY ISSUES AND NEED TO BE CORRECTED.
NHTSA complaint #10178643 — an unverified report by a vehicle owner.
at 45,000 milesTinton Falls, NJ
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2000 MERCURY VILLAGER HAS COMMON PROBLEM OF GAS PEDAL STICKING AND SPEEDOMETER OUTAGE. BOTH OF THESE ARE SAFETY ISSUES AND NEED TO BE CORRECTED.
NHTSA complaint #10178643 — an unverified report by a vehicle owner.
at 7,000 milesHoffman, IL
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED THE ACCELERATOR PEDAL STUCK WHEN DEPRESSED, AND WHEN IT UNSTUCK, THE ADDED PRESSURE CAUSED THE VAN TO LURCH FORWARD. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THERE WAS NOT ENOUGH LUBRICANT ON THE ACCELERATOR PARTS. THE PROBLEM PERSISTED AFTER VISITING THE SERVICE DEALER. UPDATED 12/5/2006 - THIS HAS BEEN A PROBLEM SINCE THE VEHICLE WAS PURCHASED NEW.
NHTSA complaint #10173321 — an unverified report by a vehicle owner.
at 56,000 milesDeerfield, MI
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL STICKS.
NHTSA complaint #10152832 — an unverified report by a vehicle owner.
at 85,000 milesOakland, MI
SUSPENSION:FRONT:STABILIZER BAR
FRONT SWAY BAR BUSHINGS FAIL TOO QUICKLY.
NHTSA complaint #10152557 — an unverified report by a vehicle owner.
at 46,559 milesNorth Richland Hills, TX
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED WHILE DRIVING THE ACCELERATOR PEDAL STICKS. ALTHOUGH THE DEALERSHIP WAS ALERTED NO REPAIRS WERE MADE.
NHTSA complaint #10152428 — an unverified report by a vehicle owner.
at 30,000 milesNazareth, PA
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHENEVER RAIN OR DAMP CONDITIONS OCCUR, A CONSTANT SQUEAL IS PRESENT FROM ALL OR SOME OF THE FLYWHEELS ASSOCIATED WITH THE BELT.
NHTSA complaint #10149807 — an unverified report by a vehicle owner.
at 67,702 milesTucson, AZ
SEATS:FRONT ASSEMBLY:RECLINER
FRONT PASSENGER SEAT IS POWER CONTROLLED. DURING A HARD BRAKE TO AVOID A COLLISION THE SEAT WENT INTO A FULL RECLINE POSITION. THE SEAT BELT WOULD NOT HAVE RESTRAINED A PASSENGER IF ONE HAD BEEN PRESENT. SEAT WAS WORKING FINE WHEN I WENT TO THE DEALER. COULD THIS HAPPEN AGAIN? WHAT WOULD HAVE CAUSED IT? NOTHING TOUCHED THOSE POWER BUTTONS. CAR IS 2000 MERCURY VILLAGER. MARY HIXSON.
NHTSA complaint #10149624 — an unverified report by a vehicle owner.
at 15,000 milesNazareth, PA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL STICKS ON 2000 MERCURY VILLAGER. HAD VEHICLE SINCE 2000. PROBLEM STARTED IN 2002 AND GOT WORSE. WE DEALT WITH IT BUT SINCE MY WIFE WAS DIAGNOSED WITH MS IN 2003, SHE FOUND IT HARD TO DEAL WITH. I DEAL WITH IT, BUT FIND IT VERY ANNOYING. THE PROBLEM IS JUST AS OTHERS DESCRIBE WHERE MOSTLY WHEN STARTING FROM A STOP, THE PEDAL STICKS AND REQUIRES A LOT OF PRESSURE TO RELEASE IT CAUSE HARD STARTS AND BREAKING TRACTION. IT SOMETIMES OCCURS WHILE DRIVING. PROBLEMS OCCURS ABOUT 50% OF THE TIME.
NHTSA complaint #10149618 — an unverified report by a vehicle owner.
at 60,000 milesNEW Albany, MS
VEHICLE SPEED CONTROL
THE ACCELERATOR PEDAL HAS BEEN STICKING SINCE ABOUT 60,000 MILES. IT NOW HAS OVER 100K. I HAVE LUBED EVERY COMPONENT FROM THE PEDAL TO THE THROTTLE PLATE, BUT IT HAS NOT HELPED. WHEN PULLING AWAY FROM A STOP, THE PEDAL (OR LINKAGE) HANGS AND EXCESSIVE FORCE MUST BE APPLIED, RESULTING IN EITHER WHEEL SPIN OR LURCHING FORWARD.
NHTSA complaint #10142020 — an unverified report by a vehicle owner.
Waterloo, NYCrash2 injured
AIR BAGS:FRONTAL
DT: ON 5/17/05 WHILE ON THE WAY TO WORK AN ACCIDENT OCCURRED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE IS EQUIPPED WITH PASSENGER AND DRIVER AIR BAGS. THE AIR BAG LIGHT WAS NOT ON. THE AIR BAG LIGHT HAS NEVER CAME ON. THERE WERE NO RECALLS ON THE VEHICLE AS FAR AS THE OWNER KNOWS. THE VEHICLE WAS TRAVELING ABOUT 50 MPH WHILE ON HIGHWAY. THERE WAS A VEHICLE IN FRONT OF THE OWNER'S CAR WHO STOPPED COMPLETELY AND THEN OWNER HIT THE OTHER VEHICLE IN THE REAR END. THE IMPACT WAS FRONTAL TO THE OWNER'S VEHICLE. THERE WERE NO PREVIOUS PROBLEMS WITH THE VEHICLE. THERE WERE INJURIES. THERE WERE INJURIES TO THE PASSENGER'S CHEST, NECK AND BACK. THERE WAS A POLICE REPORT FILED. THE VEHICLE MANUFACTURER HAS NOT BEEN CONTACTED. THE VEHICLE WAS A TOTAL LOSS. THE OCCUPANTS WERE WEARING SEAT BELTS. *NM
NHTSA complaint #10128306 — an unverified report by a vehicle owner.
at 35,000 milesCharlotte, NC
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR STICKS WHEN IN IDLE POSITION AND REQUIRES FORCE TO OVERCOME WHICH CAUSES VEHICLE TO JUMP FORWARD. THIS OCCURED WHEN VEHICLE HAD 36,000 MILES AND WAS REPAIRED UNDER WARRANTY. NOW AT 70,000 MILES THE PROBLEM RE-OCCURS. THIS IS A SAFETY PROBLEM BECAUSE THE VEHICLE CAN JUMP FORWARD AND HITA CAR OR PERSON IN FRONT. BRAKES ARE REQUIRED TO BE APPLIED AT THE SAME TIME THE ACCELERATOR IS PUSHED TO PREVENT THE VEHICLE FROM JUMPING FORWARD.
NHTSA complaint #10128162 — an unverified report by a vehicle owner.
at 77,000 milesWilliamsburg, OH
EXTERIOR LIGHTING:HEADLIGHTS
TWO YEARS AGO I HAD A VEHICLE WARRENTY. I WENT TO THE DEALERSHIP AND HAD THEM REPLACE MY DRIVER SIDE HEADLIGHT. IT WOULD GO ON AND OFF WHILE DRIVING. THE DEALERSHIP NOTICED THE CONNECTIONS WERE MELTED AND REPLACED IT. LAST YEAR THE PASSENGER SIDE HAS BEEN ACTING UP. I HAVE TO POP THE HOOD AND MOVE THE WIRE IN ORDER TO GET TO TO WORK FOR A MINUTE. THIS IS A SAFETY ISSUE NOW BUT MERCURY DOES NOT HAVE A RECALL ON IT. I NEED TO FIX IT BUT CANNOT AFFORD DEALER COST TO DO SO. WILL THIS EVER BE RECALLED?
NHTSA complaint #10123781 — an unverified report by a vehicle owner.
at 79,265 milesArab, AL
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CAME TO A RED LIGHT AND THE ACCELERATOR STUCK. I HAD TO PUSH VERY HARD ON THE BRAKE AND PUT THE VEHICLE IN PARK IN ORDER TO STOP. THIS TYPE OF SITUATION HAPPENED SEVERAL OTHER TIMES. I TOOK THE VEHICLE TO ALEXANDER FORD IN BOAZ, AL. THEY SAID IT WAS THE THROTTLE ASSEMBLY, AND WOULD COST A LOT OF MONEY TO FIX. THE NISSAN DEALERSHIP SAID THAT THEY HAD EXPERIENCED MANY INSTANCES OF THE SAME TYPE OF PROBLEM. THEY ALSO SAID THAT TO THEIR KNOWLEDGE A THROTTLE ASSEMBLY DOES NOT EXIST. A RELATIVE WHO WORKS ON CARS CLEANED THE "BUTTERFLY" AND THIS TEMPORARILY CORRECTED THE PROBLEM.
NHTSA complaint #10114544 — an unverified report by a vehicle owner.
at 21,000 milesMaple City, MI
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR PEDAL WOULD STICKS INTERMITTENTLY FROM A STOP POSITION. THIS CAUSED THE VEHICLE TO LURCH FORWARD WHEN THE ACCELERATOR PEDAL NEEDED TO BE APPLIED HARDER THEN NORMAL. CONSUMER ANTICIPATED THIS CONDITION MAY CAUSE A VEHICLE CRASH. THE VEHICLE HAS BEEN TO TWO SEPARATE DEALERS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM.
NHTSA complaint #10115508 — an unverified report by a vehicle owner.
at 54,000 milesEast Berlin, PA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR KEPT STICKING TO THE POINT THAT UPON TAKING OFF THE TIRES SQUEALED. CONSUMER TOOK THE VEHICLE TO DEALER FOR SERVICE, AND THE DEALER STATED NOTHING WAS WRONG. THE CONSUMER WAS AFRAID TO DRIVE THE VEHICLE.
NHTSA complaint #10115327 — an unverified report by a vehicle owner.